RICHLAND HILLS REHABILITATION AND HEALTHCARE CENTE

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview, and record review, the facility failed to provide an ongoing program of in-room activities in accordance with the comprehensive assessment to meet the interests and the physical, mental, and psychosocial well-being of 1 of 18 (Resident #46) residents reviewed for activities. <BR/>The facility did not provide Resident #46 ongoing individualized in-room activities for a minimum of fifteen minutes three times per week for the period between 02/25/25 to 02/27/25. <BR/>This failure could place residents who required in room activities at risk for not having activities to meet their interests or needs and a decline in their physical, mental, and psychosocial well-being. <BR/>Findings included:<BR/>Record review of Resident #46's quarterly MDS, dated [DATE], reflected Resident #46 was a [AGE] year-old male with an initial admission date of 06/14/24. Resident #46's MDS reflected active diagnoses of anxiety disorder, depression, schizophrenia, profound intellectual disabilities, cognitive communication deficit, other disorders of psychological development, and morbid obesity. Resident #46's MDS also reflected that the resident is rarely/never understood. Therefore, no BIMS score could be recorded. The MDS quarterly assessment did not reflect activities for Resident #46. Resident #46's MDS reflected that he was substantial/maximal assistance for ADL's. <BR/>Record review of Resident #46's undated care plan indicated Resident #46 was dependent on staff for activities, cognitive stimulation, and social interaction relating to cognitive deficits. The care plan reflected two goals: Will attend/participate in activities of choice by next review dated and will maintain involvement in cognitive stimulation, social activities as desire through review date. The care plan reflected the following interventions: Engage resident in simple, structured activities such as (Specify), all staff to converse with resident while providing care, assistance with ADLs as required during the activity, invite to scheduled activities, needs 1 to 1 bedside/in-room visits and activities if unable to attend out of room events. <BR/>Observation on 02/24/25 at 7:47 PM revealed Resident #46 was sitting in his bed yelling out loudly. Staff attempted to calm resident but was unsuccessful. Surveyor attempted interview but was unable due to resident's cognitive deficit. There was no evidence of activity sheets or any other type of activity in the resident's room. <BR/>Observation on 02/25/25 at 10:37 AM revealed Resident #46 appeared to be sleeping in his bed. Resident's television was turned on. There was no evidence of activity sheets or any other type of activity in the resident's room besides the television for Resident #46. His breakfast tray was bedside and appeared to be partially eaten. <BR/>Observation on 02/25/25 at 4:08 PM revealed Resident #46 appeared to be sleeping in his bed. Resident's television was turned on. There was no evidence of activity sheets or any other type of activity in the resident's room besides the television for Resident #46. His lunch tray was bedside but was not eaten. <BR/>Observation on 02/26/25 at 9:47 AM revealed Resident #46 appeared to be sleeping in his bed. Resident's television was turned on. There was no evidence of activity sheets or any other type of activity in the resident's room besides the television for Resident #46. Resident's breakfast tray was bedside and appeared to activity have been eaten by the resident.<BR/>Observation on 02/26/25 at 2:00 PM revealed Resident #46 appeared to be sleeping in his bed. Resident's television was turned on. There was no evidence of activity sheets or any other type of activity in the resident's room besides the television for Resident #46.<BR/>Interview on 02/25/25 at 4:22 PM with Resident #46's RP revealed the resident was non-verbal. The RP stated the resident liked to watch cartoons and musicals. She stated Resident #46's mother had passed away, and she knew more about the resident because she had been his primary care giver his whole life. She confirmed the resident did not have a consistent sleep pattern and had not had a consistent sleep pattern when living at home. <BR/>Interview on 02/27/25 at 12:56 PM with the Activities Director revealed she had been employed with the facility for about a month. The Activities Director stated PASRR services visited Resident #46 monthly. The Activities Director said she attempted a 1:1 activity with Resident #46 approximately twice per week for about 15 minutes. The Activities Director stated she attempted to play with a ball with the resident as well as puzzles. She said she ordered a fidget [NAME] type accessory for the resident. She stated Resident #46 did not respond to her attempts at activities with him. The Activities Director revealed the resident did not respond to her attempts with him at activities in his room. She stated she had not attempted to take Resident #46 outside or help him into a wheelchair. She stated he could walk when he chose to walk. The Activities Director said activities was important for the resident, so he could socialize with others and not isolate in his room. The Activities Director revealed she was not trained on how to manage residents who were IDD. The Activities Director stated she would report to the charge nurse, DON, and Administrator if the resident was refusing activities, so that she could get assistance. The Activities Director also stated she should be attempting activities three times per week with Resident #46 for 15 minutes each time as well as reach out to other sources for different activity ideas for PASRR positive residents. The Activity Director also revealed that she did not document on paper or in the EHR activity minutes or activity attempts with Resident #46. The Activity Director was unable to locate documentation for Resident #46's activities or time spent with the resident. <BR/>Interview on 02/27/25 at 2:30 PM with Social Services Staff revealed Resident #46 was receiving PASRR services. She stated she was working with Texas Department of State Health Services, a parent organization of MHMR for Resident #46 and his placement. She stated MHMR felt that another facility may be a better fit. The Social Services Staff also said Resident #46 was recently approved for speech services, so he would be receiving services soon in hopes to decrease his yelling out. The Social Services Staff revealed she felt the resident was withdrawn and isolated because the facility was not meeting his needs. She stated she reported this to the Administrator in morning meetings as well as in Resident #46's care plan meetings. <BR/>Interview on 02/27/25 at 2:13 PM with the DON revealed the Activities Director attempted to have a 1:1 activity with Resident #46, but it was difficult because the resident yelled out if he was awake. The DON stated the resident should interact with someone daily. The DON said the PASRR Coordinator came out regularly to visit Resident #46. The DON stated the resident was not getting his needs met which was why he continually yelled out when he was awake. She stated she would speak with the Social Services Staff and PASRR individual to discuss assisting the resident get to a place that could better meet his physical and social needs met. <BR/>Interview on 02/27/25 at 2:45 PM with the Administrator revealed she was unaware how often Resident #46 received 1:1 activity with the Activities Director. The Administrator stated she would refer to the facility policy on activities and get back with me about how often residents should receive activities. The Administrator said Resident #46 liked cartoons, so staff kept his television on cartoons for him in his room. The Administrator also revealed the resident was non-verbal and did not follow instructions. The Administrator stated the resident slept often in the daytime. The Administrator stated was unaware of how missing socialization with activities would affect Resident #46. <BR/>Record review of the facility's Activities Program policy, dated July 2017, reflected: <BR/>Policy: Is the policy of the facility to ensure each resident has daily social, recreational, or rehabilitative activities provided and available to them.<BR/>Procedures:<BR/>1. Activities are planned according to the residents' preferences, needs, and abilities. Every resident will be interviewed for preferences.<BR/>2. A calendar of activities is:<BR/> a. Prepared at least one week in advance from the date the activity will be provided<BR/> b. Conspicuously posted<BR/> c. Reflects all substitutions in the activities provided<BR/> d. Maintained on the premises for 12 months after the last scheduled activity<BR/>3. <BR/>Equipment and supplies are available and accessible to accommodate each resident who chooses to participate in an activity.<BR/>4. <BR/>Daily newspapers, current magazines, and a variety of reading materials are available and accessible to all residents in assisted living.

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview, and record review the facility failed to ensure residents with wounds receives necessary treatment and services, consistent with professional standards of practice, to promote healing and prevent infection for 3 of 3 residents (Residents #25, #30 and #107) reviewed for wound care.<BR/>1. The facility failed to ensure Resident #25 and Resident #107 received wound care everyday as per physician orders on 02/25/25. <BR/>2. LVN A failed to update physician wound care orders in the MAR when Resident #30 was seen by the Wound Care Physician on 02/17/25.<BR/>These failures placed residents at risk for infection and delay in healing of existing wounds.<BR/>Findings included:<BR/>1. Record review of Resident #25's admission MDS dated [DATE] reflected the resident was a [AGE] year-old female. Resident admitted to the facility on [DATE]. Her diagnoses included Peripheral Vascular Disease (a condition that affects the blood vessels outside the heart and brain). Resident #25 had a BIMS of 4 indicating her cognition was severely impaired. <BR/>Record review of physician's orders dated 02/24/25 revealed Resident #25's had a skin tear to right lateral ankle. The order reflected: Cleanse right lateral ankle skin tear with NS or WC, pat dry, apply xeroform; cover with dry dressing daily and as needed for soilage or dislodgement.<BR/>Observation on 02/26/25 at 4:20 PM with LVN A who was the wound care nurse, providing Resident #25 with wound care revealed she disinfected the table and left it to dry. She removed her gloves, washed her hands, and put the supplies together. She wheeled the table to Resident #25's bedside. She then washed her hands, put on gloves, and removed the old dressing on Resident #25's right ankle. The old dressing was observed to be dated 02/24/25 meaning she had missed her wound care on 02/25/25. LVN D removed her gloves, washed her hands, and put on new gloves. She cleansed the wound with normal saline, removed her gloves, washed hands, and put on new gloves and then applied xeroform and covered with a dry dressing dated 02/26/25.<BR/>2. Record review of Resident #30's Quarterly MDS dated [DATE] reflected the resident was a [AGE] year-old male. Resident admitted to the facility on [DATE]. His diagnoses included cellulitis (common bacterial infection of the skin and underlying tissues). Resident #30 had a BIMS of 15 indicating his cognition was intact.<BR/>Record review of physician's orders dated 02/17/25 revealed Resident #30's had a wound on the left foot 4th digit. The order reflected: Left Fourth toe trauma 1.5 x 1.5 x undetermined 40% slough,20% granulation and 30% eschar and 10% epithelial. Cleanse left foot 4th digit with normal saline or wound cleanser, pat, apply xeroform and cover with dry dressing 3x/week (M/W/F) and as needed for soilage or dislodgement every day shift every Mon, Wed, Fri for trauma.<BR/>Record review of Resident 30's February 2025 MAR and TAR revealed there were no new wound care orders for 02/17/2025. The old orders were to apply betadine solutions dated 02/10/25. <BR/>Record review of Resident #30's Wound Care Physician's notes/assessment, dated 02/17/25, revealed the resident was assessed to have a 1.5 centimeters x 1.5 centimeters x undetermined (depth) wound on left fourth toe. The orders were to cleanse with normal saline, apply Xeroform on Mondays, Wednesdays, and Fridays and as needed and cover with dry dressing.<BR/>Observation and interview on 02/24/25 at 8:05 PM revealed Resident #30 was in his room lying on his bed. He was observed to have open wounds on the medial foot and the left fourth toe and cellulitis on bilateral legs. No draining was observed. He stated staff in facility apply dressing when the wounds were weeping and when not they left them open. He stated he did not recall the last time the dressing was applied. He stated they applied betadine, but he did not mention how often. <BR/>Observation and interview on 02/25/25 at 12:24 PM with LVN A, who was the facility's Wound Care Nurse, revealed there were no dressings on Resident #30's open wounds. LVN A stated Resident #30 was seen by the Wound Care Doctor on 02/17/24. She stated the doctor gave orders to cover Resident #30's wounds, but she got busy working on the floor, and she did not update the orders on the Treatment Administration record. She stated Resident #30 had not received the new wound care to date. She stated they had not been applying dressing since she forgot to update the orders. She stated she was aware he was supposed to be getting his wound care three times a week. She stated the doctors also saw the resident on 02/24/25 and some wounds were healed, but they were supposed to continue with the same orders for the left fourth toe, but she still had not updated the orders. She stated failure to update the orders made the resident miss treatments. She stated the risk for Resident #30 was that his wounds could get infected and there could be a delay in healing. She stated she was aware wound care needed to be updated once the doctor gave the orders. She denied notifying management of not having updated the orders.<BR/>3. Record review of Resident #107's Entry MDS dated [DATE] reflected the resident was a [AGE] year-old male. Resident admitted to the facility on [DATE]. His diagnoses included acute hematogenous osteomyelitis, left ankle and foot (an acute infection of the bone or bone marrow diagnosed within 2 weeks from the onset of signs and symptoms). Resident #107 had a BIMS of 14 indicating his cognition was intact.<BR/>Record review of Resident #107's February 2025 MAR and TAR revealed there were wound care orders. The orders were to cleanse left medial foot surgical incision with normal saline and wound cleanser, pat dry, pack distal part of incision with iodoform ribbon, cover with Xeroform and 4x4 gauze, wrap with Kerlix and then with ACE wrap daily every day shift for surgical wound.<BR/>Record review of physician's orders dated 02/15/25 revealed Resident #107's had a surgical wound on left ankle and foot. The order reflected: Cleanse left medial foot surgical incision with NS or WC, pat dry, pack distal part of incision with iodoform ribbon, cover with xeroform and 4x4 gauze, wrap with kerlix and then with ace wrap daily every day shift for surgical wound.<BR/>Interview with Resident #107 on 02/26/25 at 10:36 AM revealed he was supposed to get wound care every day, but the last time he got his wound care was 02/24/25. He stated he feared his wound would get infected.<BR/>Observation and interview with LVN A on 02/26/25 at 2:37 PM revealed she washed her hands and put on gloves. She opened the ACE wrap and the kerlix covering the Resident #107's wound, and it was revealed the wound dressing was dated 02/24/25. LVN A stated she last did the wound care on 02/24/25 after the Wound Care Doctor saw Resident #107. She stated she did not change the dressing on 02/25/25 for Resident #25 and Resident #107 because she was not able to finish rounding all the wounds. She stated she knew the wound care was supposed to be provided every day. She stated she did not notify management or the on-coming nurse of the wounds she had not completed changing the dressing. LVN A stated failure to perform wound care as per the physician orders could lead to infection.<BR/>Interview on 02/26/25 at 3:26 PM with the DON revealed her expectation was physician orders were supposed to be updated the same day they were received. The DON stated she and ADON were supposed to follow-up and ensure the new orders were updated in the treatment administration record weekly. The DON stated it was all nurses' responsibility to ensure wound care was being provided to residents. She stated she was not aware the residents were not getting wound dressing changes because the ADON was responsible of following with nurses to ensure the wound care was being provided. She stated the ADON updated her weekly. The DON stated failure of the nurses to act upon physician orders could create a problem because every change made by the doctor was necessary for the resident's treatment. She stated failure to offer wound care to residents might cause the wounds not to heal properly and infection.<BR/>Record review of the facility's Wound Care and Treatment Guidelines policy, revised May 2007, reflected:<BR/> .It is the policy of this facility to provide excellent wound care to promote healing.<BR/> .11.There must be a specific order for the treatment

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview, and record review, the facility failed to ensure residents with limited range of motion received appropriate treatment and services to increase range of motion and/or prevent further decrease in range of motion for 1 of 5 residents (Resident #9) reviewed for restorative care. <BR/>The facility failed to apply splint to Resident #9's left hand to reduce the risk of further loss of range of motion on 02/25/25 and 02/26/25. <BR/>This failure placed ten residents on with devices for contractures at risk for decline in range of motion, decreased mobility, and worsening of contractures. <BR/>Findings included: <BR/>Record review of Resident #9's admission Record dated 02/27/25 reflected the resident was a [AGE] year-old male who admitted to the facility on [DATE]. <BR/>Record review of Resident #9's quarterly MDS assessment dated [DATE] reflected his diagnoses included unspecified dementia, stiffness of left shoulder, stiffness to left elbow, stiffness to left hand, muscle weakness, cognitive communication deficit, anxiety disorder. Resident #9's BIMS score was not complete. The MDS further revealed Section GG - Functional Abilities indicated the resident had upper and lower extremity impairment on both sides.<BR/>Record review of Resident #9's Care Plan dated 12/03/25 reflected: Focus; Has limited physical mobility r/t Contractures. Goal: Will demonstrate the appropriate use of adaptive device(s) to increase mobility through the review date. Interventions: Hand splint to left hand for contracture management. Applied by therapy.<BR/>Record review of Resident #9's physician order dated 11/01/24 revealed the following: <BR/>Pt to wear L hand splint, applied by therapy, 5x/wk for up to 8 hours a day, for contracture management.<BR/>Observation on 02/24/25 at 8:02 PM of Resident #9 lying in bed, resident was a Spanish speaker and would respond with to yes or no questions. Observed residents' both hands to be contracted. Resident denied any pain. The resident was not able to open his hand on command, and there was not a contracture management device in place.<BR/>Observation on 02/25/25 at 12:34 PM revealed Resident #9 in bed watching television. There was not a contracture management device in place at the time of the observation. Resident #9 hand splint was observed to be on the floor. Resident unable to state when was the last time he had it on.<BR/>Observation on 02/25/25 at 3:25 PM revealed Resident #9 was in bed watching television. There was not a contracture management device in place at the time of the observation. Resident #9 hand splint was observed to be on the floor. <BR/>Observation on 02/26/25 at 10:26 AM revealed Resident #9 was in bed sleeping. There was not a contracture management device in place at the time of the observation. Resident #9 hand splint was observed to be on a chair next to resident's bed.<BR/>Observation on 02/26/25 at 12:09 PM revealed Resident #9 was in watching television. There was not a contracture management device in place at the time of the observation. Resident #9 hand splint was observed to be on a chair next to resident's bed.<BR/>Interview on 02/26/25 at 1:31 PM with CNA E revealed Resident #9 both hands were contracted. She stated she was unaware of any splint. She stated she has never put any splint device on his hands. She stated either the charge nurse or therapy put on a splint. CNA E observed Resident #9's splint and stated she had never put one on the resident.<BR/>Interview on 02/26/25 at 1:45 PM with LVN B revealed she was the nurse assigned to Resident #9. LVN B stated Resident #9 hands were contracted and was receiving therapy services. She stated she was not aware Resident #9 required a splint. LVN B reviewed Resident #9's physician orders and stated resident had an order for a splint; however, the order states splint should be applied by therapy. LVN B stated therapy had not mentioned anything to them about applying a splint. <BR/>Interview on 02/26/25 at 1:51 PM with the Dir . of Rehabilitation revealed Resident #9 was receiving OT and was discharged on 01/28/25. She stated therapy was putting on Resident #9 left hand splint and was once he discharged the nurses were responsible to put the splint on. Dir. of Rehabilitation reviewed Resident #9's physician order and stated therapy forgot to discontinue the order. She stated Resident #9 order should had been updated with a new order. She stated it was the responsibility of the therapist and herself to review resident's orders when discharged from therapy. She stated Resident #9's order was missed. She stated the potential risk of not applying the splint could cause contracture to tighten. <BR/>Interview on 02/27/25 at 2:00 PM with the DON revealed when a resident discharges from therapy, therapy staff will notify the nursing staff regarding any restorative care. The DON stated therapy would provide an order and, on the order, it would state who would be responsible for putting on a splint or any other devices. The DON stated she was not aware Resident #9 had an order for a splint. She stated during morning meeting she goes over any new physician orders. She stated the Director of Rehabilitation and herself were responsible for any new orders. She stated the risk of not putting on a splint could lead residents to be more contracted. <BR/>On 02/27/25 at 3:00 PM, the Administrator was asked to provide the facility's policy regarding range of motion/contracture management devices or restorative care. At 4:20 PM, the Administrator stated they could not locate a policy regarding range of motion/contracture management devices or restorative care.

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview, and record review, the facility failed to ensure parenteral fluids were administered consistent with professional standards for 2 of 2 residents (Residents #56 and #107) reviewed for intravenous fluids.<BR/>The facility failed to ensure Resident #56 and Resident #107 Midline/PICC line (used to deliver medications and other treatments directly to the large central veins near heart) dressing change was completed and the change date was documented on the dressing. Resident #56 and Resident #107 were observed without change dates and initials on 02/24/25.<BR/>The failures could affect residents by placing them at risk for infections and cross-contamination due to not knowing when the dressing was last changed.<BR/>Findings included:<BR/>Record review of Resident #56's entry MDS assessment, dated 02/12/25, reflected the resident was a [AGE] year-old female who admitted to the facility on [DATE]. The resident had diagnoses which included: Pneumonia, (lung infection that causes the air sacs in the lungs to fill with fluid or pus, making it difficult to breathe) and acute and subacute infective endocarditis (fatal inflammation of your heart valves' lining and sometimes heart chambers' lining). Resident #56 had had intravenous access. BIMS score not completed she was newly admitted .<BR/>Record review of Resident #56's physician's orders dated 02/12/25 reflected: right upper arm midline care: change central line/midline dressing every 7 days if visible for assessment. Change dressing as needed if wet, soiled, saturated or loose.<BR/>Record review of Resident #56's February 2025 TAR reflected there was documentation of midline/PICC line dressing changes dated 02/17/25 and 2/24/25.<BR/>Record review of Resident #56's current care plan initiated 02/12/25 revealed IV medication was addressed with a goal of not having any complications. Interventions included monitoring for signs and symptoms of infection at the insertion site and Checking dressing at site daily.<BR/>Observation and interview on 02/24/25 at 7:22 PM revealed Resident #56 was in her room, sitting on her bed. She was observed to have a midline line on her left arm, dressing, intact but looked dirty on the surface. Resident #56 stated the peripherally inserted central catheter dressing was put after the midline fell of and another midline was inserted, but she could not tell which day.<BR/>Observation and interview on 02/24/25 at 8:41 PM with LVN G revealed Resident #56 had a mid-line on her left upper arm covered with a transparent dressing with no date. LVN G stated she worked with Resident #56 on 02/20/25 and themidline came out and was reinserted by the midline company. LVN G stated she was aware the dressing was supposed to be changed every 7 days. She stated she was aware she was supposed to check the dates on the dressing, but it was not the major thing to look for while administering medications she looked for infiltration and redness. She stated the risk of not having the dressing dated would be infection since the nurse will not know when to change the dressing. She could not recall having done in-service on PICC /midline dressing. <BR/>Interview with LVN A on 02/25/25 at 3:18 PM revealed she was the nurse for Resident #56, when the midline was reinserted on 02/21/25. She stated she administered the 2:00 PM dose, and she did not notice the technician did not put the date on the dressing. She stated she was aware when they administered IV medication, they should check the date on the dressing and the site for infection, but she had not checked. She stated failure to check the date could lead to a resident missing the dressing change and causing infection to the site.<BR/>2. Record review of Resident #107's Entry MDS dated [DATE] reflected the resident was a [AGE] year-old male. Resident admitted to the facility on [DATE]. His diagnoses included acute hematogenous osteomyelitis, left ankle and foot (an acute infection of the bone or bone marrow diagnosed within 2 weeks from the onset of signs and symptoms). Resident #107 had a BIMS of 14 indicating his cognition was intact. He was on intravenous medication.<BR/>Record review of Resident #107's physician's orders dated 02/17/25 reflected: right upper arm midline care: change central line/midline dressing every 7 days if visible for assessment. Change dressing as needed if wet, soiled, saturated or loose, one time a day every Sunday.<BR/>Record review of Resident #107's February 2025 TARs revealed there was documentation of PICC line dressing changes dated 02/23/25.<BR/>Record review of Resident #107's current care plan initiated 02/17/25 reflected the following focus area: On intravenous antibiotics medications rule out osteomyelitis (infection of the bone that causes inflammation and destruction of bone tissue). Goal: -Check dressing at site daily. <BR/>Observation and interview on 02/24/25 at 8:03 PM revealed Resident #107 were in his room, lying on his bed. He was observed to have a midline line on his left arm, dressing, was peeling off and was not dated. Resident#107 stated that was the dressing that he left the hospital with more than a week and half ago. <BR/>Observation and interview on 02/24/25 at 8:28 PM with LVN G revealed Resident #107 had a mid-line on his left upper arm covered with a transparent dressing with no date and she had not noticed. LVN G the dressing was peeling off. She stated the dressing was supposed to have date and initials of the person that changed it. LVN G stated she was aware the dressing was supposed to be changed every 7 days. She stated she was aware she was supposed to check the dates on the dressing. She stated the risk of not having the dressing dated would be infection since the nurse will not know when to change the dressing. She could not recall having done in-service on PICC /midline dressing. <BR/>Interview with LVN A on 02/26/25 2:13 PM revealed she was the nurse that had changed the dressing on 02/23/25 for Resident #107, and she forgot to put the date and initials. She stated she was aware she was supposed date the dressing so that other staff would know when dressing change was done. She stated she had done training on dressing change.<BR/>Interview on 02/26/25 at 3:37 PM with the DON revealed she expected staff to change the dressing every seven days to prevent infection. She stated nurse are supposed to follow the doctors order and they should also change the dressing if the midline is infiltrated and if dressing peeling off. She stated she was aware Resident #56 midline was reinserted, but she was not aware there was no date on the dressing. She stated she expected the nurses to be checking for dates when administering medications. She stated it was the responsibility of the DON and the ADON to check after the nurses and ensure all orders were being followed and dressing were being changed and dated weekly. She stated she remember it was reported to her Resident #56 and Resident #107 dressing change was done and it was looked at by the ADON and everything was okay. She stated the risk of not putting the date other staff will not be able to tell when dressing was changed and resident risk being infected. She stated she had done training with staff on labeling and putting initials on bags and tubing and on dressings.<BR/>Interview with the ADON by phone was unsuccessful on 02/26/25. She did not respond, and there was no space for voicemail.<BR/>Interview with the Wound Care Doctor was attempted on 02/27/25 via phone with no response prior to exit.<BR/>Record review of the facility's training record reflected an in-service on PICC line dressings dated 01/22/25. The training reflected: all PICC line dressing should be changed on admission and every 7 days from last dressing change and LVN A and LVN G were not in attendance. <BR/>Record review of the facility's current Midline/Picc line dressing change dated July 2013, reflected the following:<BR/>The transparent dressing are changed every 7 days and sooner when it becomes loosened to the point of compromising sterility or presents a risk of accidental dislodgment of the catheter. An accumulation of moisture, fluid, blood, or exudate could also be criteria for a dressing change.

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview, and record review, the facility failed to ensure that all drugs and biologicals used in the facility are labeled in accordance with professional standards, including expiration dates and with appropriate accessory and cautionary instructions for 1 (Resident #15) of 10 residents reviewed for storage of drugs and Biologicals.<BR/> Facility failed to ensure insulin for Resident #15 was correctly labeled with the date it was opened.<BR/>Finding included:<BR/>Review of Resident #15 's admission record, dated [DATE], revealed a [AGE] year-old female who admitted to the facility on [DATE] with diagnoses that included stroke, type 2 diabetes, high blood pressure, other viral pneumonia, muscle wasting, unsteady on her feet and lack coordination, stiffness of joints, falls, depression and insomnia. <BR/>Review of Resident #15's order summary, dated [DATE], reflected NovoLIN R FlexPen Injection Solution Pen-injector<BR/>100 UNIT/ML (Insulin Regular (Human)) Inject as per sliding scale: if 0 - 150 = 0; 151 - 200 = 2; 201 - 250 =4; 251 - 300 = 6; 301 - 350 = 8; 351 - 400 = 10; 401-450 = 12 401 OR ABOVE=12 units; recheck in 1 hour, notify MD, subcutaneously before meals for DM II NOTIFY MD OF BS &lt;70, active date [DATE].<BR/>Observation and interview during medication storage and labelling inspection on [DATE] at 12:47pm, reveled Resident #15 insulin pen had no open and or discard date after 30 days of use. LVN A took insulin pen from the top drawer of medication cart and set the 2 units on the insulin pen and administered the insulin in the abdomen of Resident #15. LVN A said that the opening date of the insulin pen fell off the insulin pen. She stated that she did not know when insulin pen was opened, but it was recent. LVN A said that the facility policy was to use opened insulin within 30 days of opening it.<BR/>Interview with the ADMN on [DATE] at 4:40 pm, revealed that he expects nursing staff to discard expired medication per manufacturer and to follow the facility policy.<BR/>An interview on [DATE] at 4:35 PM, with the DON revealed all nurses should check insulin prior to administering to resident and the open insulin should be dated and should have legible resident's name on the insulin. She said all the nurses were responsible for overseeing that insulin was checked and not expired. She said the ADON E had audited the medication carts recently. She said administering a medication that had no date was a deficit nursing practice. She said this was a med error.<BR/>Record review of the facility's, undated, policy, Storage of Medication, reflected that, will maintain medication storage and preparation areas in a clean, safe, and sanitary manner .Outdated, contaminated, or deteriorated medications and those in containers that are cracked, soiled, or without secure closures are immediately removed from stock, disposed of according to procedures for medication destruction and reordered from the pharmacy .

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview and record review the facility failed to ensure the menu was followed for one of one meal (lunch on 02/26/2025) reviewed for food and nutrition services. <BR/>The facility failed to ensure the menu was followed for the lunch meal by leaving out the dinner roll with margarine for all diet types on 02/26/2025. <BR/>This deficient practice could place residents at risk of dissatisfaction, poor intake, and/or weight loss.<BR/>Findings included:<BR/>Observation on 02/26/25 at 11:30 AM of the kitchen's steamtable (foods are kept at a warm temperature) revealed the following items: chicken fried steak, peas with onions, mashed potatoes, and gravy. No dinner rolls were observed, and none were placed on the residents' trays to serve to the residents. <BR/>Interview on 02/26/25 at 3:50 PM with the Dietary Supervisor revealed that the dinner rolls were not served because the Dietary Supervisor could not locate them. The Dietary Supervisor said she was not aware that the delivery truck did not deliver the rolls the previous day. The Dietary Supervisor stated that she forgot to do a substitution for the dinner rolls. The Dietary Supervisor also stated that she should have logged a substitution like a slice of bread onto the substitution log and serve it to the residents along with the margarine. The Dietary Supervisor stated the dinner roll, or a substitution was important because the residents needed their starches to prevent weight loss due to loss of nutrients that they required. The Dietary Supervisor revealed that she did not tell the residents about the change and did not post the information anywhere in the facility for residents to see. The Dietary Supervisor stated that she in-serviced on following menus on 12/05/24. <BR/>Interview on 02/26/25 at 3:42 PM with the [NAME] revealed she forgot to serve the substitution for the dinner rolls. The [NAME] said that she knew they had not received the dinner rolls from the delivery truck the previous day. The [NAME] stated that if residents did not receive the dinner rolls on the menu, they could be affected by possible weight loss because they would not receive all the necessary starch and nutrition that was required by the dietician. The [NAME] also revealed that she should report the menu substitution to the Dietary Supervisor and record a substitution in the substitution logbook. The [NAME] stated that if the Dietary Supervisor was not available and a dietary item was needed, the Administrator would provide the funds, and the [NAME] would purchase the necessary items from a local grocery store. The [NAME] stated she was last in-serviced on following menus on 12/05/24. <BR/>Record review of the facility's menu, dated 02/26/25, reflected for Wednesday (02/26/25) the following: Lunch-Country Fried Steak, Mashed Potatoes/Gravy, Peas with Onions, Roll/[NAME], Boston Cream Pie, Beverage. <BR/>Record review of the facility's Food and Nutrition Service Menus policy, revised January 2022, reflected: <BR/>Policy: It is the policy of this facility to assure that menus are developed and prepared to meet the nutritional needs of the residents and resident choices including their nutritional, religious, cultural, and ethnic needs while using established national guidelines. <BR/> .4. If any meal served varies from the planned menu, the change and the reason for the change are noted on the posted menu in the kitchen and/or in the record book used solely for recording such changes.

Based on observation, interview, and record review, the facility failed to prepare foods according to the established food preparation practices and safety techniques in 1 of 1 kitchen reviewed for appropriate sanitation, as evidenced by: <BR/>The warewasher (dish machine) sanitizer was not dispensing sanitizer, leaving the dishes used for the afternoon meal, of 02/24/25 through afternoon meal of 02/26/25, unsanitized. <BR/>This failure could place residents at risk of infection.<BR/>Findings included:<BR/>Observation on 02/24/25 at 6:14 PM revealed the Dishwasher ran the warewasher and then used a test strip to test the sanitizer strength. The test strip showed no sanitizer at all in the warewasher. The Dishwasher repeated the test three times. Each time the test strip showed no sanitizer. Further observation revealed the sanitizer did not appear to be coming through the tubing from the bucket of solution to the warewasher. <BR/>Observation and interview on 02/25/25 at 9:30 AM revealed the warewasher was not repaired and the facility was waiting on the repairman. The Dietary Supervisor revealed that she had contacted the repairman, and that it usually took about 24 hours for the repairman to arrive to the facility. The Dietary Supervisor stated that she would be serving all meals on paper and/or plastic and utilizing the three compartment sink with the sanitizing solution until the repairman came and fixed the warewasher. <BR/>Observation and interview on 02/26/25 at 10:09 AM revealed the Dietary Aide ran the warewasher, and then used a test strip to test the sanitizer strength. The test strip showed no sanitizer at all in the warewasher. The Dietary Aide stated the repairman had just left the facility within an hour previously, and the warewasher was functioning properly at that time. The Dietary Aide said it was producing 50 ppm of chlorine at that time. The Dietary Aide then said the policy for washing the dishes was that she should test the chlorine level before starting the warewasher before each meal's dishes and record the results in the log book. The Dietary Aide stated if the warewasher was not functioning at the correct temperature of chlorine level, she would report it to the Dietary Supervisor. The Dietary Aide revealed chlorine was used to sanitize the dishes to kill bacteria and other germs. The Dietary Aide said germs could make residents sick. The Dietary Aide stated she was last in-serviced on the warewasher about 90 days ago.<BR/>Observation and interview on 02/26/25 at 10:55 AM with the Dietary Supervisor revealed the warewasher was not functioning properly. The Dietary Supervisor stated she had notified the repairman on 02/24/25. The Dietary Supervisor said the repairman arrived the morning of 02/25/25 and repaired the machine. She stated it was working when the repairman left, and it was now not working again. The Dietary Supervisor said she had just put in another call for him to come back to the facility. She stated when dietary equipment was not functioning properly, she reported it to the Administrator and Maintenance. The Dietary Supervisor also revealed the importance of chlorine was to kill bacteria because it prevented residents from getting illnesses. She stated that the dietary policy stated dishes were to be sanitized in the three compartment sink as well as serve the residents on disposables when the warewasher was not functioning properly. She revealed staff were in-serviced on 01/31/25 about kitchen equipment. <BR/>Interview with Dishwasher X on 02/26/25 at 3:52 PM revealed he would call the Dietary Supervisor and Maintenance if the warewasher was not working properly. He stated the Dishwasher was to run a test of the machine and log the temperature and chlorine into the logbook kept near the warewasher before each meal's dishes were washed. Dishwasher X revealed the minimum chlorine ppm that the warewasher should utilize was 50 ppm. The Dishwasher stated the importance of chlorine was to kill germs, which would prevent residents from getting sick. The dishwasher said he was last in-serviced about a month ago on kitchen equipment. <BR/>Observation on 02/27/25 at 12:01 PM revealed the warewasher was working properly. The Dietary Supervisor tested the warewasher using the test strips. The test strips revealed the warewasher was sanitizing at 50 ppm of chlorine. <BR/>Record review of the water temperatures recorded for the dishwasher revealed a consistent water temperature of 120 degrees and chlorine of 50 ppm until 02/21/25. The entire days' logs for 02/22/25 and 02/23/25 were completed with out of order. All spaces on the form were completed on 02/24/25. All spaces on the form for 02/25/25 reflected out of order. The 02/26/25 breakfast dishes were recorded at 120 degrees and 50 ppm for chlorine, and the rest of the day had recorded on it out of order. <BR/>Record review of the facility's Sanitation in Dietary policy, dated October 2007, reflected:<BR/>Policy: It is the policy of this facility that the food service area shall be maintained in a clean and sanitary manner.<BR/>Procedures:<BR/> .2. All utensils, counters, shelves and equipment shall be kept clean, maintained in good repair and shall be free from breaks, corrosions, open seams, cracks, and chipped areas

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interview and record review, the facility failed to maintain clinical records in accordance with accepted professional standards and practices that are complete and accurately documented for 2 of 2 residents (Residents #25 and #107) reviewed for wound care administration. <BR/>1. The facility failed to ensure staff accurately documented on Resident #25 and #107's MAR/TAR after performing wound care on 02/26/25.<BR/>This failure could put residents at risk for treatment errors and errors in care.<BR/>Findings included: <BR/>1. Record review of Resident #25's admission MDS assessment dated [DATE] reflected the resident was a [AGE] year-old female. Resident admitted to the facility on [DATE]. Her diagnoses included Peripheral Vascular Disease (a condition that affects the blood vessels outside the heart and brain). Resident #25 had a BIMS score of 4, indicating her cognition was severely impaired. <BR/>Record review of physician's orders dated 02/24/25 revealed Resident #25 had a skin tear to right lateral ankle. The order reflected: Cleanse right lateral ankle skin tear with NS or WC, pat dry, apply xeroform; cover with dry dressing daily and as needed for soilage or dislodgement.<BR/>Record review of Resident #25's Treatment administration record for February 2025 on 02/26/25 revealed wound care marked as provided on 02/25/25.<BR/>2. Record review of Resident #107's Entry MDS dated [DATE] reflected the resident was a [AGE] year-old male. Resident admitted to the facility on [DATE]. His diagnoses included acute hematogenous osteomyelitis, left ankle and foot (an acute infection of the bone or bone marrow diagnosed within 2 weeks from the onset of signs and symptoms). Resident #107 had a BIMS score of 14 indicating his cognition was intact. <BR/>Record review of physician's orders dated 02/15/25 revealed Resident #107's had a surgical wound on left ankle and foot. The order reflected: Cleanse left medial foot surgical incision with NS or WC, pat dry, pack distal part of incision with iodoform ribbon, cover with xeroform and 4x4 gauze, wrap with kerlix and then with ace wrap daily every day shift for surgical wound.<BR/>Record review of Resident #107's February 2025 TAR on 02/26/25 revealed wound care marked as provided on 02/25/25.<BR/>Interview with Resident #107 on 02/26/25 at 10:36 AM revealed he was supposed to get wound care every day, but the last time he got his wound care was 02/24/25. He stated he was fearing the wound to get infected.<BR/>Interview with LVN A on 02/26/25 at 2:37 PM revealed she was the wound care nurse. She stated she was aware she was supposed to document on the treatment administration record every time she performed wound care, but she had documented before providing care and did not provide care due to having a lot of work to do. LVN A stated both Residents #25 and #107 were supposed to get wound care every day. She stated she did not notify the oncoming nurse that she had not provided wound care. LVN A stated the failure to perform wound care per doctors' orders would lead to infections, and documenting care before providing could lead to the resident missing care. She stated she had done in-services on documenting treatment after administration.<BR/>Interview on 02/27/25 at 2:28 PM with the DON revealed her expectations were for staff to document accurately on the resident's TAR after providing care, but not charting before they provide care. The DON stated she was responsible of auditing the MAR with her ADON weekly. The DON said the risk of staffs not documenting care accurately could lead to care not being provided and the wounds would deteriorate. The DON stated she had done in-services on documentation.<BR/>Record review of the in-services on 02/27/25 revealed the facility offered in-service on 01/22/25 on MAR /TAR and orders and LVN A was in attendance.<BR/>Record review of the facility's Physician Orders policy, revised July 2022, reflected: charting and documentation was not addressed.

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview, and record review, the facility failed to maintain an infection prevention and control program designed to provide a safe, sanitary, and comfortable environment and to help prevent the development and transmission of communicable disease and infections for 6 (Residents #6, #39, #42, #43, #49, and #204) of 10 residents reviewed for infection control. <BR/>The facility failed to implement an infection control and prevention that included wound care procedures and cross contamination for Resident #39 and #43 during wound care.<BR/>The facility failed to ensure CMA C sanitized blood pressure cuff between use on Residents #6, #42, #49, and #204. <BR/>The facility failed to ensure CNA F maintained a contaminate free clean linen for all residents in BACK HALL ODD and BACK HALL EVEN hallway from rooms 21 to room [ROOM NUMBER].<BR/>These failures could place residents at risk of infectious diseases, cross contamination, staph infection, and hospitalization.<BR/>The finding included:<BR/>Review of Resident #6 's admission record, dated 01/25/2024, revealed a [AGE] year-old female admitted to facility on 04/07/2023 with diagnoses that included stroke, unspecified intellectual disabilities, difficulty communicating, dysphasia (difficult swallowing), depression, unspecified schizoaffective disorder, anxiety, blind in right eye, lack of coordination and Parkinson's disease without involuntary muscle spasms or jerks (a progressive nervous system disorder, which affects the ability to move muscles).<BR/>Record review of Resident #39's admission Record dated 01/25/2025, reflected a [AGE] year-old female admitted to facility on 11/28/2023 with diagnoses that included shortness of breath with Oxygen dependance, type 2 diabetes Meletus, heart attack, reflex, high cholesterol, high blood pressure, and Cerebrovascular diseases (a condition that affects blood flow to your brain) <BR/>Review of Resident #39's order summary report dated 01/25/2024, reflected Left Buttock Moisture Associated Skin Damage, clean with Normale Saline or Wound Cleanser, Pat Dry, Apply Calcium Alginate and cover with Dry dressing. Daily and PRN for soiled or tattered dressing. As needed. Active date 01/22/2024. Left Buttock Moisture Associated Skin Damage, clean with Normale Saline or Wound Cleanser, Pat Dry, Apply Calcium Alginate and cover with Dry dressing. Daily and PRN for soiled or tattered dressing. Every shift, active date 01/22/2024.<BR/>Records review of Resident # 42's admission Records dated 01/25/24 reflected, an [AGE] year-old female who admitted to the facility on [DATE]. Resident # 42's diagnoses included Anxiety, Stroke, high cholesterol, history of blood clots, lack of coordination, abnormal posture, and Osteoarthritis, high blood pressure.<BR/>Review of Resident #43's admission Record dated 01/25/2024, reflected a [AGE] year-old female admitted to facility on 10/11/2023 with diagnoses that included alcoholic cirrhosis with ascites (this a disease of liver dysfunction fluid collection around abdomen and chest area), cocaine dependence, both legs amputated, depression, low iron anemia, blood clots, and congestive heart failure. <BR/>Review of Resident #43's order summary report dated 01/25/2024, reflected Left AKA Trauma, Apply Betadine Daily and LOTA<BR/>everyday every day shift for wound healing active date 12/20/2023.<BR/>Review of Resident #49's admission Record, dated 01/25/24 revealed he was a [AGE] year-old male, admitted on [DATE], with diagnoses that included Parkinson's (a progressive nervous system disorder, which affects the ability to move muscles), Brain disease that changes brain function or structure (encephalopathy), fluid imbalance, Schizophasia, repeated falls and lack of coordination unspecified.<BR/>Records review of Resident # 204's admission Record, dated 01/25/2024, revealed a [AGE] year-old female admitted to facility on 01/13/2024 with diagnoses that included local infection of skin and fat tissue (subcutaneous), high blood sugar, acute kidney failure with tubular dying/wasting (necrosis), dependence on kidney dialysis, difficulty breathing, and severe obesity.<BR/>Observation and interview on 01/23/2024 at 10:56 AM, revealed CNA F pulled linen from a dark green covered clean linen cart by BACK HALL EVEN hallway. CNA F dropped a gown on the floor as she pulled linen, she picked up the gown that fell on the floor and threw it back into the clean linen cart. She took the clean linen and entered room [ROOM NUMBER] and closed the door. CNA F said that the floor was clean. CNA F said that even though it was a high traffic hallway, the housekeeper had just cleaned the floor. She then opened the green cover of linen and got a different item. She was informed that the gown had landed on the top shelf of linen, and she grabbed it and went back into room [ROOM NUMBER]. CNA F did not see any risk. <BR/>Wound care observation and interview with ADON E on 01/23/24 at 02:21 PM, revealed ADON E prepared wound care items in the hallway outside Resident #43's room. ADON E wiped bedside table, after fanning table to dry with her hand, she placed her wound care items on table. 1 piece of wax paper on the left and another wax paper on the right side on the same bedside table. Puts new gloves on, bilateral Below the Knee Amputee, wiped left knee with saline, placed soiled gauze on right side wax paper. Removed gloves and placed them on right side on wax paper, hand hygiene. New gloves on. No biohazard bag or trash bag for soiled items. No pain assessment. Picked up clean gauze with wound cleaned crossed over soiled items on right side wax paper and wiped wound again, hand hygiene, new gloves. Applied betadine to wound. Removed gloves. When done with wound care, bundled the soiled items on the wax with her gloves. Resident asks her if she would wipe the right outer side of her wound. ADON E said that area was healed. ADON E washed hands and picked up the soiled wound care items and puts them in the treatment cart in a regular clear bag. Hand hygiene after disposing the soiled items.<BR/>Wound care observation and interview with ADON E on 01/23/2024 at 02:36 PM, revealed ADON E prepared wound care items in the hallway outside Resident #39. ADON E wiped bedside table, after drying placed her wound care items on table. 1 wax paper piece on the left and another on the right side on the bedside table. ADON E wears clean gloves and removed old dressing from Resident #39 from Left Buttock dated 01/22/24 and placed soiled old dressing on the right-side wax piece of paper. Removed gloves and placed them on top of old dressing next to clean dressing items on the same table. After hand hygiene gets new gloves cleans wound 3 times puts all soiled items on the right-side wax piece of paper. After hand hygiene gets new gloves puts medication cream on gauze and puts it on wound. She finished the wound care dated and initial and Resident #39 is dressed. No biohazard bag or trash bag for soiled items. ADON E took all soiled items on right-side and wax piece of paper crumped them in a ball, carried soiled outside and placed them in treatment cart trash can outside the room. She washed her hands and cleaned off Resident #39 bedside table. <BR/>Interview with ADON E on 01/24/2024 at 2:10 PM, revealed that she had been nervous and that she performed multiple hand hygiene during wound care. She that today she was prepared for Resident #203 wound care observation and remembered the biohazard bag for the soiled items. She said the risk of not having a separate area for clean and soiled wound items was contamination and risk of infection.<BR/>Observations and interview during medication observation on 01/25/2024 from 09:11 am to 10:24 AM, revealed CMA C went into Resident #204's room took her BP on left wrist. She went back to medication cart placed soiled BP cuff on top of medication cart. Hand hygiene is performed. Resident #204 BP 93/56, HR 77. CMA C does not sanitize the BP cuff. CMA C administered medications to Resident # 204. CMA C then wheeled medication cart to the dining room and parked cart outside the dining area. CMA C looked up resident she was looking for on the computer and went into dining room with soiled BP cuff where residents were having an activity and placed soiled BP cuff on Resident #6 wrist. Resident# 6's BP129/81, pulse 108. She then came back to the medication cart and put the soiled BP cuff on top of medication cart. CMA C obtained Resident #6 medications. Hand hygiene is performed after medication administration to Resident #6. BP cuff was not sanitized. CMA C then looked up another resident on her computer and took the soiled BP cuff off the top of medication cart and went back into the dining room and placed soiled BP cuff on Resident #49 wrist. BP reading unknown. CMA C placed soiled BP cuff back on top of Medication cart. She gave two pills to Resident # 49. CMA C performs hand hygiene after She administered medications to Resident #49. CMA C then looked up another resident on her computer. Resident is identified as Resident #42. CMA C took same soiled BP cuff and went back into dining room and placed BP cuff on Resident # 42's wrist. Resident #42's BP 172/67, pulse 61. 7. CMA C places the unsanitized and unclean BP cuff back on the medication cart. CMA C attempted to continue with another resident, but surveyor intervened and stopped CMA C. <BR/>Interview with CMA C on 01/25/24 at 10:24 AM, revealed that CMA C had forgotten to sanitize the BP cuff in between the residents. She said that she was supposed to clean the BP cuff between residents, but she had been so nervous that she forgot. She said that the risk of not sanitizing and cleaning equipment between residents was the spread of infection.<BR/>Interview with DON on 01/24/34 at 01:58 PM, revealed after each resident, the BP cuff should be cleaned with the purple top San cloth sanitizer cloths. She said that she expected staff to sanitize the BP cuff, thermometer, and pulse oximeter before use, in between each resident and after use. DON said that all staff are in-serviced on infection control prevention every quarter and as needed. She said the risk of not cleaning equipment in-between residents is the spread of infection.<BR/>Facility did not have policy for wound care and/ or handling biohazard items. <BR/>Review of the facility's policy dated November 9, 2022, and titled Standard Precautions revealed .Standard precautions are used in the care of all residents regardless of their diagnoses, or suspected or confirmed infection status .hand hygiene is performed with soap (anti-microbial or non-antimicrobial) or alcohol-based hand rub before and after contact with the resident .Resident-Care Equipment: reusable equipment is not used for the care of more than one resident until it has been appropriately cleaned and reprocessed .

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview, and record review, the facility failed to be adequately equipped to allow residents to call for staff assistance through a communication system which relays the call directly to a centralized staff work area, for 1 of 54 residents (Resident #29) reviewed for call lights.<BR/>The facility did not adequately equip Resident #29 with a call light to allow the resident to call for assistance.<BR/>This failure could place residents who rely on the call light system to have a delayed response or no way to contact staff to meet their needs.<BR/>Findings included:<BR/>Record review of Resident #29's admission Record dated 02/27/25 reflected the resident was a [AGE] year-old female who admitted to the facility on [DATE] and readmitted on [DATE]. <BR/>Record review of Resident #29's significant change in status MDS assessment dated [DATE] reflected her diagnoses included malignant neoplasm (cancer) of liver, dysphagia (difficulty swallowing), anxiety disorder, repeated falls. Chronic obstructive pulmonary disease. Resident #29's had a BIMS score of 15 indicating she was cognitively intact.<BR/>Record review of Resident #29's Care Plan revised date 11/24/24 reflected: Focus: [Resident #29] [is] at risk for falls r/t weakness. [Resident #29] [is] at risk for falls r/t Vertigo. Goal: Will not sustain serious injury through the review date. Interventions: Be sure the call light is within reach and encourage to use it to call for assistance as needed.<BR/>Observation and interview on 02/24/25 at 7:18 PM revealed Resident #29 sitting at the edge of the bed. Observation of Resident #29's room revealed there was only one call light that belonged to Resident #29's roommate. Resident #29 stated she had not had a call light in months. She stated she did not know what happened to her call light. She stated she had not requested a call light due to not having the need to use the call light. She stated when she needed something she walked to the nurse's station or would use her roommates call light. <BR/>Interview on 02/27/25 at 9:02 AM with CNA F revealed she was the CNA assigned to Resident #29. She stated each resident should have a call light and within reach. She stated Resident #29 had a call light in her room. During an observation of Resident #29's room, CNA F stated Resident #29 did not have a call light but could assure she had one. She stated on Thursday (02/20/25) Resident #29's bed was changed, and the call light might have been removed. CNA F stated the risk of not having a call light could lead to resident needing help and not having a way to call for help. <BR/>Interview on 02/27/25 at 10:48 AM with LVN A revealed she was the nurse assigned to Resident #29. She stated all residents should have a call light. She stated she was not aware Resident #29 did not have a call light. She stated all staff were responsible to ensure residents had a call light and within reach. She stated during rounds, call lights should be observed. LVN A stated no one noticed Resident #29 did not have a call light. She stated the potential risk would be the resident having a fall, and she would not be able to call for help. <BR/>Interview on 02/27/25 at 1:16 PM with the Maintenance Supervisor revealed each resident should have a call light. He stated he was made aware today (02/27/25) Resident #29 did not have a call light. He stated his expectation are for staff to notify him of when a call light was missing. The Maintenance Supervisor stated he kept a logbook outside his office for work orders. He stated he checked the logbook every day. He stated the potential risk of not having a call light could lead to a resident needing help and not being able to get a hold of someone. <BR/>Interview on 02/27/25 at 2:04 PM with the DON revealed all resident should have a call light. She stated she was not aware Resident #29 did not have a call light. She stated she expected all residents to have a call light and if they do not have one, staff should report to the maintenance staff. She stated the potential risk of not having a call light could lead to delay of care. <BR/>Interview on 02/27/25 at 2:53 PM with the Administrator revealed her expectations were for call lights to be answered in a timely manner and for all residents to have a call light. She stated if a resident was missing a call light staff should notify maintenance staff or anyone in management. The Administrator stated the risk of not having a call light would be residents unable to call for assistance. <BR/>Record review of facility Maintenance Request Log start date 12/31/24 through 02/25/25 revealed no request for Resident #29 call light to be replaced. <BR/>Record review of facility current, undated Call Light/Bell policy reflected the following: <BR/> .It is the policy of this facility to provide the resident a means of communication with nursing staff.<BR/> .5 .Place the call device within resident's reach before leaving room. If the call light/bell is defective, immediately report this information to the unit supervisor

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interview and record review, the facility failed to permit the resident to remain in the facility, and not transfer or discharge the resident from the facility unless the transfer or discharge is necessary for the resident's welfare and the resident's needs cannot be met in the facility for 1 of 2 residents (Resident #199) reviewed for facility-initiated discharges. <BR/>The facility failed to permit Resident #199 to remain in the facility and discharged the resident from the facility. Resident #199 was not allowed to return to the facility following a neurologist's appointment on 12/18/24 due to the facility having the resident sign an AMA form before she left for the appointment. After refusing Resident #199 to enter back into the facility, the facility called EMS who took her to a hospital for an evaluation. <BR/>The failure could affect residents by placing them at risk of not having access to adequate care in a nursing home facility. <BR/>Findings included:<BR/>Record review of Resident #199's MDS Nursing assessment dated [DATE] reflected the resident was a [AGE] year-old female admitted to the facility on [DATE]. Resident #199's diagnoses included diabetes mellitus (disease that results in too much sugar in the blood), anxiety disorder (mental health disorder characterized by feelings of worry, anxiety, or fear that are strong enough to interfere with one's daily activities) chronic obstructive pulmonary disease (group of lung diseases that block airflow and make it difficult to breath), and cognitive communication deficit (communication difficulty caused by a cognitive impairment). Resident #199's MDS did not reflect a BIMS score, which meant that she did not complete the interview. MDS also reflected that Resident #199 did not have impairment in her upper or lower extremities. <BR/>Record review of Resident #199's undated care plan reflected Focus: Potential for a behavior problem. Resident signed AMA on 12/18/24. This was created by the DON. There were no care plan goals or interventions documented.<BR/>Record review of Resident #199's Progress Notes, dated 02/27/25 at 1:06 PM by the ADON, reflected: RP called facility to update staff about her mother//Residents whereabouts, Resident was still at the Doctor's appointment status. RP states, I'm going to try and look for a homeless shelter for my mom, because she is not allowed to come back to my house due to a former APS case and False accusations of family members .AMA was signed and RP is aware, advice was given to RP that Resident could go to hospital for further evaluation and placement .<BR/>Record review of Resident #199's Progress Notes, dated 02/27/25 at 12:19 PM by LVN C, reflected: Resident informed writer that she has a doctor's appt and needed to be there by 1300 [1:00 PM]. Writer contacted social services to inquire if there's any appt set and the social worker confirmed that there was no appt set for the resident. Resident was notified about the social services' lack of knowledge of the appt and was asked if she can reschedule the appt, so that proper transportation arrangements can be made. Resident refused stating, 'No one tells me what to do. If it's transportation, I can get my own ride so don't worry about that.' Resident was further educated about her safety and the need for her to have a facility recognized personnel to take her to the appt but insisted that she must go. At around 11 am, resident came to the station ready to leave, AMA form was presented and explained to her what it means by the ADON witnessed by writer. Resident signed the form and was picked up by her ride outside the facility. <BR/>Record review of Resident #199's Progress notes, dated 02/27/25 at 12:17 PM by the ADON, reflected: Resident agitated about Dr appointment not being accommodated. Resident schedules her own appointment to Neurologist. Resident scheduled her own transportation and told staff that she will not be coming back and was yelling. Once asked where Resident was going to go Resident stated, 'I will find a hotel.' This Nurse explained to Resident that it is cold and not safe for her to be outside without assistance. This Nurse offered to re-schedule her appointment to have transportation, and a staff member accompany. Resident stated, 'I'm sick of being here,' This Nurse explained that AMA will have to be filled out if she has no plan on returning to the facility. Resident signed paper. This Nurse explained that AMA is leaving again Medical Advice if there's no plans on returning to the facility. Resident's daughter was called and told about Resident leaving facility with own transportation and signing AMA form. Daughter notified of Resident leaving and was asked to talk to her mom about the situation or if she can accompany her. Resident's RP stated, 'My mom doesn't listen to me, it's ok if she wants to leave.' Ombudsman was called. PCP was notified.<BR/>Record review of Leaving Facility Against Medical Advice form, dated 12/18/24, reflected signatures from LVN C, the ADON, and Resident #199. The form reflected, I am leaving the facility against the advice of Dr. [ ] and a representative of the facility administration. The form was blank with the physician's name. The physician's signature was also missing from the form.<BR/>Record review on 02/27/25 of Resident #199's Electronic Health Record reflected no 30-day discharge letter issued for Resident #199 since her admission date on 10/31/24 by staff member from the facility. <BR/>Interview on 02/25/25 at 2:20 PM with the Ombudsman was attempted but was not successful. <BR/>Interview on 02/26/25 at 11:48 AM with Resident's RP revealed Resident #199 had an appointment with the neurologist. The RP stated the facility told her they could not take her to the appointment that day and would have to reschedule it. The RP said Resident #199 had called a car service to pick her up and take her to the appointment. The RP stated the ADON shoved a piece of paper in front of her, and she did not know what she was signing. The RP called the facility to tell them Resident #199 was on her way back to the facility, and the results of the appointment. At that time, the RP said the facility told them they would have a police officer at the building waiting because she was not allowed back in the building. The RP stated they would be sending her out via EMS. The facility also did not release Resident #199's medications to the RP when she went to get the resident's belongings after she was discharged . <BR/>Interview on 02/26/25 at 12:04 PM with Resident #199 revealed she had scheduled an appointment herself with a neurologist. Whe she returned to the facility from the appointment that same day, the resident stated she was met by the police. She stated she wanted to live at the facility. She also said she did not understand why she could not set up her own transportation to and from an appointment without being discharged from the place she chose to live. Resident #199 stated she did not receive her medications back from the facility after she was discharged . <BR/>Interview on 02/26/25 at 12:05 PM with the ADON revealed she was speaking with Resident #199 when Resident #199 told her she had an appointment with a neurologist over two hours away. The ADON stated the facility could not accommodate the resident and would have to reschedule the appointment. She stated Resident #199 explained to her that she had arranged her own transportation and would stay at a hotel if she could not find a way home. The ADON then explained that going to the appointment by herself and getting her own hotel was considered leaving AMA. The ADON also stated the Resident's RP was notified. The ADON revealed Resident #199 was angry because she was already discharged from the computer system. The ADON also said she notified the police because the Resident #199 was angry and became physical with the staff. The ADON felt it was unsafe for the resident to be out alone in the winter with her diagnoses. The ADON also stated the DON was there and communicated with her during this event. <BR/>Interview on 02/26/25 at 2:05 PM with the Social Services Staff revealed she was contacted the day before by Resident #199's RP. The Social Services Staff stated Resident #199's appointment was over two hours away, and she did not feel it was safe for the resident to go alone because the resident did not have a good memory. She stated the resident stated she would get a car service to take her there. The Social Services Staff said the resident said she would get a hotel if she could not find transportation back that night. She revealed the facility produced an AMA form and asked the resident to sign it before she left. The Social Services Staff stated Resident #199 came back to the facility after her appointment. She stated Resident #199 became angry when the staff told her she could not go to her room and was no longer a resident. The Social Services Staff stated the police were called, and Resident #199 was sent out by EMS to a hospital. <BR/>Interview on 02/27/25 at 12:43 PM with the Administrator revealed she was not in the building the day of the incident. The Administrator stated the DON was the designee of the building on 12/18/24. The Administrator said she did not know the facility policy on residents scheduling their own doctor appointments. The Administrator also revealed she was not aware of the facility's policy on residents scheduling their own transportation to their doctor appointments. <BR/>Interview on 02/27/25 at 1:39 PM with the DON revealed when she was called up to the front desk on 12/18/24, Resident #199 had already been asked to sign an AMA form. The DON stated the facility policy stated that residents must let the facility know ahead of time about appointments, so they could get a family member, or a staff member, to assist the resident with the appointment by going with them. The DON stated she overheard Resident #199 say she was not coming back. The DON revealed when Resident #199 returned from the appointment, the resident was very angry and aggressive when the ADON told her that she could not stay at the facility and must leave. The police and EMS were called, and the resident was transported to the hospital. <BR/>Record review of the facility's Discharge or Transfer policy, dated July 2015, reflected:<BR/>Policy:<BR/>It is the policy of this facility to provide the Resident with a safe organized structured transfer and or discharge from the Facility to include but not limited to hospital, another healthcare facility or home that will meet their highest practical level of medical, physical and psychosocial well-being. Expiration of Resident within facility is known as a Discharge. A transfer and or discharge shall be considered for the following reasons as regulated by Federal, State and other Regulatory Agencies. <BR/>1. Transfer/discharge: Emergency<BR/>2. Transfer/discharge: Other Healthcare Facility (Planned)<BR/>3. Transfer/discharge: Home/Community (Planned)<BR/>4. Transfer/discharge: Leaving Against Medical Advice .

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interviews and record reviews, the facility failed to ensure the residents had the right to be free from abuse, neglect, misappropriation of resident property, and exploitation, which includes but not limited to freedom from corporal punishment, involuntary seclusion and any physical or chemical restraint not required to treat the resident's medical symptoms for 1 (Resident #1) of 3 residents reviewed for involuntary seclusion.<BR/>The facility failed to ensure the ADON did not tip Resident #1's wheelchair forward, dump him onto his bed, remove his wheelchair from the room, and close the resident's door. <BR/>This failure could place residents at risk of injury, falls from bed, and decreased sense of self worth. <BR/>Findings included:<BR/>Record review of Resident #1's undated admission Record reflected the resident was a [AGE] year-old male who was admitted to the facility on [DATE] with diagnoses which including stroke, history of falls, and depression. <BR/>Record review of Resident #1's admission MDS, dated [DATE], reflected a BIMS score of 2, which indicated he had severe cognitive impairments. His Functional Status reflected he required complete assistance with his ADLs except eating. Resident #1's Mobility Assessment reflected he required partial assistance with transfers. <BR/>Record review of Resident #1's care plan, dated 05/28/24, reflected he had impaired cognitive processes, and impaired communication related to his stroke. <BR/>Record review of Resident #2's undated admission Record reflected he was a [AGE] year-old male admitted to the facility on [DATE], with diagnoses that included paralysis below the waist, and depression. <BR/>Record review of Resident #2's admission MDS, dated [DATE], reflected a BIMS score of 15 which indicated he was cognitively intact. <BR/>Record review of the facility's investigation report reflected the ADON was witnessed to have taken Resident #1 into his room, via his wheelchair, and tilting the wheelchair forward so that Resident #1 fell onto his bed. The ADON then left the room with Resident#1's wheelchair and closed the door. The incident was witnessed by another resident sitting in the hall with Resident #1.<BR/>Record review of witness statement written by CNA A reflected she saw the ADON exiting Resident #1's room with his wheelchair and closing the door. She stated the ADON said, I'm not dealing with him tonight. <BR/>Interview on 07/10/24 at 11:00 AM with Resident #1 revealed he was in the hall outside his room asking about his shower when the ADON came up to him, mad about something, and stated she was not going to deal with this tonight. The ADON pushed him into his room and dumped him onto his bed, used a racial slur, and left the room with his wheelchair, closing the door behind her. Resident #1 stated he had to position himself in bed. He needed a blanket but could not find his call light button, and no one responded to him yelling. Resident #1 stated he was able to transfer himself to his wheelchair as long as it was positioned by his bed. He stated his wheelchair was not brought back to him until the morning. Resident #1 stated he never had any problems with the ADON before, and he thought she was just having a bad day. The resident stated he did not like being treated like that, and he did not have any injuries from the encounter. <BR/>Interview on 07/10/24 at 11:05 AM with Resident #2 revealed he was sitting in the hall with Resident #1. Resident #1 was yelling at the staff about a snack, his shower, and just causing chaos with his yelling. He stated the ADON came over and pushed Resident #1 in his wheelchair into his room and tilted the wheelchair forward. He stated he saw Resident #1 fall onto his bed. The ADON then brought Resident #1's wheelchair back to the hallway and closed the door. The ADON then said something to the effect of not dealing with him tonight. <BR/>Interview on 07/10/24 at 1:45 PM with the DON revealed she was not involved in the investigation other than gathering staff statements. The DON stated when she spoke with the ADON she denied the events occurred as described. Other staff stated Resident #1 was very disruptive and was cursing at the staff. The DON initially stated she had written statements from the staff, and she only submitted a phone interview from CNA A. <BR/>Interview attempts with the Administrator (on vacation), the ADON (terminated and calls not returned), and CNA A (calls not returned) were unsuccessful. <BR/>Record review of the facility's policy Abuse: Prevention of and Prohibition Against, dated December 2023, reflected:<BR/>It is the policy of this Facility that each resident has the right to be free from abuse, neglect, misappropriation of property, exploitation, and mistreatment. This includes but is not limited to freedom from corporal punishment, involuntary seclusion, and any kind of physical or chemical restraint .

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview and record review, the facility failed to ensure each resident was treated with respect and dignity and care in a manner and in an environment that promoted maintenance or enhancement of his or her quality of life for two of eight residents (Residents #3 and #4) reviewed for dignity. <BR/>1. The facility failed to ensure the urinary collection bag for Resident #3's catheter was covered with a privacy bag. <BR/>2. The facility failed to ensure the urinary collection bag for Resident #4's catheter was covered with a privacy bag.<BR/>These failures could place residents at risk for a loss of dignity, decreased self-worth and decreased self-esteem.<BR/>Findings include:<BR/>Record review of Resident #3's face sheet, dated 05/17/2024, indicated an [AGE] year-old male originally admitted to the facility on [DATE] and readmitted on [DATE]. Resident #3 had diagnoses which included, unspecified dementia with agitation (mild cognitive impairment easily agitated), cerebral ischemia (acute brain injury), encephalopathy (a disease of the brain, especially one involving alterations of brain structure), depressive disorder (mood disorder that causes persistent loss of interest), and anxiety disorder (persistent and excessive feelings of worry, fear, or dread that interfere with daily life). <BR/>Record review of Resident #3's quarterly MDS Assessment, dated 04/26/2024, reflected a BIMS score of 4, which indicated a severe cognitive impairment. Resident #3 used a wheelchair to ambulate, was totally dependent for toileting, showers, dressing and hygiene. He required partial assistance for transfers. He had an indwelling catheter and was always incontinent of bowel. <BR/>Record review of Resident #3's Comprehensive Care Plan dated 04/01/2023 reflected, Focus: [Resident #3] has alteration on cognition resulting from CVA that resulted in cognitive impairment and communication deficit. Intervention: Cueing, reorientation as needed. Focus: [Resident #3] is receiving PASRR services for PASRR positive diagnosis of schizoaffective disorder/MI with major depression. Interventions: outline case management Coordinate and group skills training and development services with a representative from the LMHA. Focus: [Resident #3] has a suprapubic Foley Catheter-Urethral stricture. Interventions: Position catheter bag and tubing below the level of the bladder and away from entrance room door (resident refuses at time). Secure catheter to facilitate flow of urine, prevent kinking of tubing, and accidental. Discussed with resident/representative the risks and benefits of the use of a catheter, removal of the catheter when criteria for use is no longer present and the right to decline the use of the catheter. Resident refuses to keep catheter bag inside the privacy bag and attached to the side of the bed or to his wheelchair. He states that, He was to see that he is peeing. He carries the catheter bag in his lap above his bladder. Focus: [Resident #3] is at risk for injury/infection related to placement of foley catheter removal. Focus: [Resident #3] is resistive to care at times r/t Anxiety AEB noncompliance with care, striking out at others. Interventions: if resident resists with ADLs, reassure resident, leave, and return 5-10 minutes later. Praise when behavior is appropriate. <BR/>Record review of Resident #4's face sheet, dated 05/17/2024, indicated a [AGE] year-old male who was admitted to the facility on [DATE]. Resident #4 had diagnoses which included, unspecified paraplegia (a type of paralysis the prevents you from moving the lower half of the body), hypo-osmolality and hyponatremia (levels of electrolyte, proteins, and nutrients are lower than normal) and major depressive disorder (mood disorder that cause persistent sadness).<BR/>Record review of Resident #4's admission MDS Assessment, dated 04/03/2024, reflected a BIMS score of 15, which indicated cognitively intact cognition. Resident #4 used a wheelchair to ambulate, required substantial/maximal assistance for showers, hygiene. He had an indwelling catheter and was always incontinent of bowel. <BR/>Record review of Resident #4's Comprehensive Care Plan, dated 04/02/2024, reflected, Focus: [Resident #4] has ADL Self Care Performance Deficit r/t Paraplegia, weakness, Limited mobility. Interventions: Staff will Physically assist with ADLs as needed. Focus: [Resident #4] has an indwelling catheter r/t neurogenic bladder. Interventions: Position catheter bag and tubing below the level of the bladder and away from entrance room door. Secure catheter to facilitate flow of urine, prevent kinking of tubing, and accidental removal.<BR/>An observation and interview on 05/17/2024 at 9:20 AM revealed, Resident #3 was outside on the facility patio. Resident #3's catheter bag was hanging on the side of his wheelchair, uncovered and exposed the urine inside the bag. Resident #3 answered in mumbles when asked about his catheter bag. Another resident and two family members were observed on the patio across from Resident #3. <BR/>An observation and interview on 05/17/2024 at 9:30 AM revealed, Resident #4 was inside the facility, at the door leading to the patio. Resident #4's catheter bag was hanging under his wheelchair and was uncovered exposing the urine inside the bag. Resident #4 said staff usually covered the bag and did not know when it was not covered today. He said he did prefer to have it covered so the could not be seen. <BR/>In an interview on 05/17/2024 at 10:05 AM, the ADON stated all catheter bags should be covered to ensure residents' privacy and dignity. She said Resident #3 often took the privacy bag off his catheter bag. She said staff needed to constantly remind him to leave the bag on. She said Resident #4's catheter bag should be on and did not know why it was not. <BR/>In an interview on 05/17/2024 at 10:15 AM, the Clinical Resources Coordinator said she was aware Resident #3 often removed the privacy bag from his catheter bag. She said this issue was documented in Resident #3's care plan and staff were expected to do their best to ensure the bag was covered at all times. She said she was looking into getting catheter bags that had the cover built-in. She said Resident #4's catheter bag should be covered as well. She stated this was to ensure the resident's dignity and privacy. <BR/>In an interview on 05/17/2024 at 11:00 AM, the Marketer stated she saw Resident #3 on the patio and his catheter bag was not covered. She said she knew he often took it off, but the bag should always be covered to ensure his dignity and the dignity of other residents in the facility. She said no one wanted to look at a bag full of urine. She stated she did place a cover on the bag when she saw it but Residnet #3 was resistant. <BR/>In an interview on 05/17/2024 at 11:08 AM, the Administrator said he expected the catheter bags to be covered to ensure all residents dignity. He said the covers also assisted in limiting the possibility of the bag being torn or leaking. <BR/>In an interview on 05/17/2024 at 12:40 PM, CNA A stated Resident #3 often would remove the catheter bag cover. She said she typically would distract him with conversation while another CNA would cover the bag and place it under his wheelchair. She said this worked most times, but she had to constantly check that the bag was on. She said Resident #4 should also have a cover on his catheter bag to ensure dignity. She said she did not recall putting a cover on Resident #3 or resident #4's catheter bags this morning. <BR/>In an interview on 05/17/2024 at 12:48 PM, CNA B stated Residents #3 and #4's catheter bags should be covered to ensure their dignity. She said she knew Resident #3 needed to be watched as he often took his cover off the catheter bag. <BR/>In an interview on 05/17/2024 at 1:18 PM, LVN C stated all catheter bags should be covered to ensure resident's dignity. She said it was all staff's responsibility to watch for this. She said although Resident #3 often would remove his catheter bag cover, staff should continue to try to cover it as outlined in his care plan. <BR/>Record review of the facility's policy titled, Resident Rights, dated 10/04/2016, reflected As a resident of this nursing facility, you have the right to a dignified existence, self-determination . You have the right to be treated with respect and dignity, including the right to: reside and receive services in the facility with reasonable accommodation of your needs and preferences except when to do so would endanger your or other residents' health or safety . You have the right to self-determination through support of your choice . You have the right to personal privacy .you have a right to personal privacy, including accommodations .

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview, and record review the facility failed to ensure the residents had the right to personal privacy and confidentiality of his or her personal space for two of eight residents (Residents #1 and #2) reviewed for privacy. <BR/>The facility failed to ensure there was a privacy curtain in Resident's #1 and #2's room since Resident #2's admission to the facility on [DATE]. <BR/>This failure could place residents at risk for a loss of privacy, dignity, and decreased self-worth and self-esteem.<BR/>Findings include:<BR/>Record review of Resident #1's face sheet dated 05/17/2024 indicated a [AGE] year-old female who was admitted to the facility on [DATE]. Resident #1 had diagnoses which included, unspecified dementia (mild cognitive impairment), cognitive communication deficit (trouble understanding or responding to communication), depression (serious mood disorder), and chronic kidney disease (a gradual loss of kidney function over time). <BR/>Record review of Resident #1's quarterly MDS Assessment, dated 04/16/2024, reflected a blank BIMS score. Resident #1 required partial/moderate assistance for toileting and transfers. She was always continent of bowel and bladder. Resident #1 was on hospice care. <BR/>Record review of Resident #1's Comprehensive Care Plan, dated 05/05/2024, reflected, Focus: [Resident #1] has a terminal prognosis r/t: senile degeneration of the brain, admit under the care of hospice. Interventions: Work with nursing staff to provide maximum comfort for the resident. Focus: ADL Self Care Performance Deficit. Interventions: Toilet use, transfer, and hygiene requires assistance. <BR/>Record review of Resident #2's face sheet, dated 05/17/2024, indicated a [AGE] year-old female who was admitted to the facility on [DATE]. Resident #2 had diagnoses which included, unspecified fracture of upper end of left humerus, dementia without behavioral disturbance (mild cognitive impairment), hypothyroidism (thyroid gland does not release enough thyroid hormone into the bloodstream), and chronic obstructive pulmonary disease (inflammatory lung disease that causes obstructed air flow). <BR/>Record review of Resident #2's admission MDS Assessment, dated 05/06/2024, reflected a BIMS score of 7, which indicated mild cognitive impairment. Resident #2 used a wheelchair to ambulate, she was totally dependent for toileting and showers. She required substantial/maximal assistance for transfers and was always incontinent of bowel and bladder. <BR/>Record review of Resident #2's Comprehensive Care Plan, dated 05/01/2024, reflected Focus: [Resident #2] is risk for impaired cognitive function/dementia or impaired thought processes. Interventions: Identify yourself at each interaction. Face when speaking and make eye contact. Reduce any distractions- turn off TV, radio, close door etc. Use simple, directive sentences. Provide with necessary cues- stop and return if agitated. Focus: ADL self-care performance deficit. Intervention: staff will physically assist with ADLs as needed. Focus: [Resident #2] has bowel/bladder incontinence. Intervention: uses disposable briefs, change and prn. <BR/>An observation on 05/17/2024 at 9:40 AM of Resident # 1's room revealed the privacy curtain between A and B beds was missing. There was a curtain at the end of B bed in the room but only covered the end of the bed and not the area between the residents in the room. <BR/>In an interview on 05/17/2024 at 9:45 AM, Resident #1 stated she was aware the privacy curtain that separated her and Resident #2 was missing. She said she did not know how long it was missing but prefered it be closed when staff provided her care. <BR/>In an interview on 05/17/2024 at 9:55 AM, Resident #2 said the privacy curtain that separated her and Resident #1 was missing. She said the curtain was not there when she moved into the room on 04/229/2024. Resident #2 stated she wished it were there because she would like it to be closed when Resident #1 was in the room because Resident #1 often yelled out. She said she only wanted to have her own private space. <BR/>In an interview on 05/17/2024 at 10:05 AM, the ADON stated the room where Residents #1 and #2 stayed used to be a private room and the privacy curtain was removed at that time. She said they must have forgotten to replace the curtain when Resident #2 was moved into the room with Resident #1. She said it should be there to ensure each resident had privacy during personal care. <BR/>In an interview on 05/17/2024 at 10:15 AM, the Clinical Resources Coordinator said she was not aware there was no privacy curtain in Residents #1 and #2's room. She said each resident had a right to privacy when they choose and the curtain between all resident beds needed to be in place to ensure that privacy. <BR/>In an interview on 05/17/2024 at 11:08 AM, the Administrator said he expected the nursing staff to ensure privacy curtains were in place and available in all rooms to ensure all resident's right to a private space when they wanted it. <BR/>In an interview on 05/17/2024 at 12:18 PM, the Maintenance Director stated he did recall someone telling him about the missing privacy curtain but did not remember when. He said all maintenance of room issues needed to be recorded in the maintenance log and he followed up with them daily. He said the missing privacy curtain in Residents #1 and #2's room was not recorded in the maintenance log. He said staff knew to use the maintenance log but often did not. <BR/>In an interview on 05/17/2024 at 12:40 PM, CNA A stated she did not notice the privacy curtain in Residents #1 and #2's room was missing. She said it should be in place to ensure residents had privacy when they required personal care. She said she always closed the door when providing personal care to residents but with no curtain between resident beds, residents still would not have the privacy they deserved. <BR/>In an interview on 05/17/2024 at 12:48 PM, CNA B stated Resident #1 used the bathroom but Resident #2 needed incontinence care. She stated the curtain should be in place to ensure each resident had privacy as needed. She said she had not noticed the curtain was missing in the room until today. She stated she had only ensured privacy Residents #1 and #2 from the hall but not from each other. <BR/>In an interview on 05/17/2024 at 1:18 PM, LVN C stated the CNAs had not told her the privacy curtain was missing in Residents #1 and #2's room. She said the curtain was meant to provide privacy to residents. She said she was not sure how long the curtain was not in the room, but maintenance should have replaced it if they were aware. <BR/>Record review of the facility's policy titled, Resident Rights, dated 10/04/2016, reflected, As a resident of this nursing facility, you have the right to a dignified existence, self-determination .You have the right to be treated with respect and dignity, including the right to: reside and receive services in the facility with reasonable accommodation of your needs and preferences except when to do so would endanger your or other residents' health or safety .You have the right to self-determination through support of your choice .You have the right to personal privacy .you have a right to personal privacy, including accommodations

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview, and record review, the facility failed to ensure the resident resided and received services in the facility with reasonable accommodation of resident needs and preferences for 3 (Resident #3, Resident #7, and Resident #27) of 13 residents reviewed for call lights. <BR/>Staff failed to ensure Resident #3 and Resident #7's, and Resident #27's call buttons were within reach. <BR/>This failure could place residents at risk for decreased quality of life, self-worth, and dignity.<BR/>Findings included:<BR/>Record review of Resident # 3's face-sheet dated 02/01/2024 revealed a [AGE] year-old female, re-admitted to facility on 01/19/2023. Her diagnoses included: Other Symptoms and Signs involving the musculoskeletal system (aching and stiffness & muscles twitches, pain), Heart Failure, Unspecified (Heart unable to pump enough blood), Type 2 Diabetes Neuropathy, Unspecified (a chronic condition that affects the way the body processes blood sugar).<BR/>Review of Resident #3's Comprehensive Care Plan revised 01/23/2024 reflected Resident #3 was at risk for falls related to muscle weakness and generalized bowel/bladder incontinence. Intervention noted to be sure call light is within reach. <BR/>Review of Resident #3's Quarterly MDS Assessment (Minimum Data Set) dated 01/13/2024 revealed Resident #3 to be cognitively intact. Resident's BIMS (Brief Interview for Mental Status) Score was: 15/15.<BR/>Observation and interview on 01/23/2024 at 11:40 a.m., revealed Resident #3 was in her bed and her call light was lying on the floor under the bed. Resident #3 could not reach the call light if she needed to push the button. Resident #3 revealed that the call light was always on the floor or up above her head on the headboard. Resident #3 revealed that she can never reach her call light.<BR/>Record review of Resident #7's face-sheet dated 01/25/2024 revealed a [AGE] year-old male readmitted to facility on 05/24/2023. His diagnoses included Parkinsonism, Unspecified (conditions with similar, movement-related effects), Type 2 Diabetes Mellitus with Diabetic Polyneuropathy (high blood sugar that can lead to significant nerve damage), Schizoaffective Disorder Bipolar Type (risk for suicidal thoughts, social isolation, mental illness/mental health episodes).<BR/>Review of Resident #7's Comprehensive Care Plan revised 04/20/2022 reflected Resident #7 was at risk for falls related to weakness to bilateral lower extremities, cognitive impairment, and difficulty walking. Intervention noted to be sure call light is within reach. <BR/>Review of Resident #7's Quarterly MDS (Minimum Data Set) assessment dated [DATE] reflected the resident was severely cognitively impaired. Resident #7's BIMS (Brief Interview for Mental Status) Score was: 0/0. Resident #7 could not participate in <BR/>interview.<BR/>Observation on 01/25/2024 at 11:30 AM revealed Resident #7 was in his wheelchair with his head on his bed and blanket over his head sleeping. The call light was hanging from the plug between the wall and bed. Call light was in the floor under the<BR/>bed. Resident #7 would not be able to reach the call light. <BR/>Record review of Resident #27's face sheet dated 01/25/2024 revealed a [AGE] year-old female readmitted to the facility on [DATE]. Her diagnoses included: Other Encephalopathy (brain disease that alters brain function or structure), Altered Mental Status, Unspecified (stems from certain illnesses, disorders, and injuries affecting the brain), Essential (Primary) Hypertension (occurs when there is an abnormally high blood pressure that's not the result of a medical condition).<BR/>Review of Resident #27's Comprehensive Care Plan revised 01/17/2019 reflected Resident #27 was at risk for falls. Intervention noted to be sure call light is within reach.<BR/>Unable to review Resident #27's Quarterly MDS (Minimum Data Set) Assessment or BIMS (Brief Interview for Mental Status). Resident #27 was cognitively aware.<BR/>Observation on 01/25/2024 at 11:50 AM, Resident #27 was sitting in her wheelchair with her overbed table in front of her waiting on lunch. Observed the call light behind her laying on the bedside nightstand. Asked Resident #27 if she could reach the call light. She responded that she was not able to reach the call light.<BR/>In an interview on 01/23/2024 at 12:00 PM with CNA A revealed that she did not know the call lights were not within reach for Resident #3 or Resident #27. CNA A revealed the negative outcome of residents who are unable to reach their call light were resident could try and get up and fall, may be sick and need assistance, or may just need water. CNA A revealed she would make sure all call lights were within reach.<BR/>Resident #12<BR/>Review of Resident #12 's admission record, dated 01/25/2024, revealed a [AGE] year-old man admitted to facility on 05/11/2023 with diagnoses that included Epilepsy (a condition that cause a brief disturbance of normal electric function AKA Seizure disorder), Cerebral Palsy (a congenital disorder of movement, muscle tone, or posture), mild protein calorie malnutrition, anemia, high blood pressure, fungus (candidiasis) infection of skin and nails, high cholesterol, heart burn (Gerd), and difficulty walking. <BR/>Review of Resident #12's quarterly MDS assessment, dated 11/30/23, reflected Resident #12 had a BIMS (Brief Inventory of Mental Status) of 14, indicating cognitive intact. He had no indicators of delirium, depression, or behaviors. He had a functional limitation in range of motion and used a manual wheelchair. Resident #12 was not dependent on staff for personal hygiene, he had the ability to maintain his own personal hygiene such as combing hair, brushing teeth, washing, and drying his face and hands. <BR/>Review of Resident #12's care plans reflected a care plan initiated 05/07/2023, Focus: .has had an actual fall, 1/18/23-no injury, 5/07/23- fall with laceration/sutures to forehead, 6/29/23-No injury, 10/9/23-No injury, 10/18/23-No Injury; Goal: Will have any fall/injuries promptly identified, interventions initiated and risk minimized through next review; interventions: Non- skid socks, Education given to ask for assistance when items fall to the floor and need to be picked-up. Lock wheelchair if leaning over, Resident encouraged to call for assistance when going to the RR [restroom] for safety, hour safety checks, Continue with therapy services. Encourage rest after seizure activity, educated to use call light for assistance to restroom, encourage calls for assist.<BR/> Record review of facility incidents, accidents and falls date range 11/24/2023 to 01/24/2024, revealed Resident #12 had falls on 01/08/24, 01/21/24.<BR/>Observation and interview on 01/23/24 at 11:15 AM, revealed Resident #12 lying in bed B. Floor mat next to resident's bed. Call light was not in reach. Call light was hooked on the wall close to bed A. CNA D stated that Resident #12 did not like the call light near him. When CNA D was asked how Resident #12 might reach the call light, she said that he would not be able to reach it. She said the floor mate was being utilized as an intervention for Resident #12 in case he had a seizure and or fell. CNA D was observed unhooking call light from the wall and pined it to Resident #12's fitted sheet. Call light placed within reach. CNA D said the risk for resident not being able to reach their call light was falls.<BR/>Interview with ADMN on 01/24/24 at 04:40 pm, revealed he expects all staff to answer call lights in a timely manner. He said that he expects call lights to be within reach for all residents. He said if resident could not reach call light to call for help, they are at risk of fall. <BR/>Record review of facility Policy and Procedure for Call Light/Bell Policy revised 08/03/2021 indicated It is the policy of the facility to provide the resident a means of communication with nursing staff. Place call light within reach before leaving the room. If call light is defective, immediately report this information to the unit supervisor.

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview, and record review, facility failed to provide necessary respiratory care consistent with professional standards of practice, for 1 (Resident # 22) of 4 residents reviewed for Oxygen therapy.<BR/>Facility failed to ensure Resident #22 had a portable oxygen tank that was not depleted of consistent oxygen therapy.<BR/>This failure could place resident at risk for difficulty breathing, anxiety, shortness of breath. <BR/>Finding included:<BR/>Review of Resident #22 's admission record, dated 01/25/2024, revealed a [AGE] year-old female admitted to facility on 05/12/2022 with diagnoses that included unspecified dementia, unspecified intellectual disabilities, difficulty communicating, dysphasia (difficult swallowing), anxiety, need for assistant with personal care, protein calorie malnutrition, localized swelling disorder, lack of coordination, heart failure, and difficulty catching a breath (Dyspnea).<BR/>Review of Resident #22's annual MDS, dated [DATE], reflected Resident #22 had a BIMs (Brief Inventory of Mental Status) of zero, indicating severe cognitive impairment. The document reflected no behavioral issues or indicators of psychosis. The document reflected resident required oxygen therapy. Functionally Resident #22 used a wheelchair and required extensive two-person assistance for bed mobility (moving herself around in her bed), transfer, dressing, and toilet use. She was totally dependent on staff for bathing but was able to feed herself. <BR/>Review of Resident #22's order summary on 01/23/2024, reflected O2 [Oxygen] AT 3L[liter]/MIN CONTINUOUS PER every shift, active 05/13/2022.<BR/>Review of Resident #22's care plan reflected care plan initiated 06/07/2022, Focus: [Resident #22] Has Oxygen Therapy r/t<BR/>Ineffective gas exchange; Goal: Will have no s/sx [signs and symptoms] of poor oxygen absorption through the review date; Interventions: Change O2 tubing, and Humidifier bottle as ordered, give medications as ordered by physician. Monitor/document side effects and Effectiveness, promote lung expansion and improve air exchange by positioning with proper body.<BR/>alignment (if tolerated, head of bed at 45 degrees), Provide reassurance and allay anxiety: Have an agreed-on method for the resident.<BR/>to call for assistance (e.g., call light, bell). Stay with the resident during episodes of<BR/>respiratory distress .<BR/>Observation and interview on 01/23/2024 at 12:28 PM, Resident #22 was sitting at table in dining room with oxygen tank on zero (0), and meter shows to be just into the red (empty) portion. Oxygen tubing was wrapped around resident wheelchair.<BR/> Resident #22 was non-interview able however she removed the oxygen tubing from her nose and there was nothing coming out of the tubing. One of aides in dining was asked by Surveyor to alert a nurse that Resident #22 needed a nurse. <BR/>Observation and interview with ADON E on 01/23/24 at 12:40 PM, ADON E came in dining area and stood next to Resident #22. She did not access resident. ADON E said that the red meter meant that the oxygen tank was empty and needed to be refilled. She said Oxygen tank monitoring was done by the floor nurse. She said Resident #22 was on 3 liters of oxygen. She said risk of not having oxygen was increased confusion and respiratory distress. Risk of not having clean tubing was a risk for infection control. <BR/>Observation and interview on 01/23/24 12:44 PM, LVN G finally arrived at 12:44 pm with a full oxygen tank and attached Resident #22 to the new full tank. LVN G did not check pulse Oxygen. LVNG said that she had checked Resident #22's tank that morning. She said reading was full in green section. She said CAN F brought resident into the dining room. She said it was the nurse's is responsible for making sure resident has her O2, and tubing was scheduled every Sunday to be changed and Tubing was dated. Resident #22's tubing was not dated. LVN G said the risks of lack of continuous supplemental oxygen were hypoxia, sob, possible death. Risk of not having clean tubbing was a risk for infection control.<BR/>Interview with DON on 01/24/34 at 01:58 PM, revealed she was shocked that ADON E was in the dining area and she did not report to her. She said that was unacceptable nursing practice and she would start to in-service. risks of lack of continuous supplemental oxygen were hypoxia, shortness of breath, possible death. <BR/>Review of facility's policy titled Oxygen Administration revision date 07/2013, reflected .The purpose of the oxygen therapy is to provide sufficient oxygen to the blood stream and tissues.<BR/>The resident's clinical record will include:<BR/>1. <BR/>That oxygen is to be administered.<BR/>2. <BR/>When and how often oxygen is to be administered.<BR/>3. <BR/>The type of oxygen device to use (i.e., mask, nasal)<BR/>4. <BR/>Any special procedures or treatment to be administered.<BR/>5. <BR/>Charting and documentation related to oxygen use.

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview, and record review, the facility failed to ensure the medication error rate was not 5 percent (5%) or greater for 3 of 25 opportunities resulting in a 8 percent medication error rate for 1 of 10 residents observed for medication pass.<BR/>Facility failed to ensure Resident #6 medications were administered as physician order.<BR/>Facility failed to ensure Resident #6 medication were not crushed or mixed into a cocktailed without a physician order.<BR/>Facility failed to ensure Resident #6 received chewable aspirin instead of safety coated aspirin that was crushed without a physician order.<BR/>These failures could place residents at risk for significant medication errors and jeopardize the resident health and safety. <BR/>Finding included:<BR/>Review of Resident #6 's admission record, dated 01/25/2024, revealed a [AGE] year-old female admitted to facility on 04/07/2023 with diagnoses that included stroke, unspecified intellectual disabilities, difficulty communicating, dysphasia (difficult swallowing), depression, unspecified schizoaffective disorder, anxiety, blind in right eye, lack of coordination and Parkinson's disease without involuntary muscle spasms or jerks (a progressive nervous system disorder, which affects the ability to move muscles).<BR/>Review of Resident #6's physician orders dated 01/25/2024, reflected Aspirin Tablet Chewable 81 MG, Give 1 tablet by mouth one time a day for blood clot prevention active date 02/17/2022. Carbidopa-Levodopa Tablet 25-100 MG Give 2 tablet by mouth four times a day for Parkinson's active date 02/17/2022, Escitalopram Oxalate Tablet 20 MG Give 1 tablet by mouth one time a day for Depression AEB feelings of hopelessness/Socially withdrawn related to DEPRESSION, UNSPECIFIED active date 04/10/2022, Bisoprolol Fumarate 5 MG Tablet Give 2.5 mg by mouth one time a day for HTN HOLD FOR SBP LESS THAN 110 OR DBP LESS THAN 60 OR PULSE LESS THAN 60 Give 1/2 tablet ( 2.5mg) by mouth 1 time daily *HOLD AS DIRECTED PER MAR* active 09/10/2023.<BR/>GENERIC EQUIVALENT OF MEDICATIONS MAYBE DISPENSED UNLESS OTHERWISE SPECIFIED active date 02/17/2022. <BR/>Review of Resident #6's quarterly MDS assessment, dated 11/10/2023, reflected Resident #6 had no BIMS (Brief Inventory of Mental Status) score. She had no indicators of delirium, depression, or behaviors. Resident #6 had impaired range of motion, both upper and lower body, on both sides of his body, and was completely dependent on staff for all his ADLs and movement in bed. <BR/>Review of Resident #6's care plans reflected a care plan initiated on 04/10/2023, Focus: [Resident #6] has a nutritional problem r/t [related to] inability to feed self, dysphagia [difficult swallowing], mech altered diet; Goal Will maintain adequate nutritional status as evidence by maintaining weight with no s/sx [signs and symptoms] of malnutrition through review date.; Interventions: Administer medications as ordered. Monitor/Document for side effects and effectiveness, ( .).<BR/>Observation and interview during medication observation on 01/25/2024 from 09:11 am to 10:24 AM, revealed CMA C put 4 tablets belonging to Resident #6 in a medication cup, she then transferred all 4 pills to a small clear bag and crushed the medication together. One of the medications crushed was a house stock of Low dose Aspirin 81 mg safety Coated not Aspirin Tablet Chewable 81 MG as ordered. CMA C then added the crushed medications into another cup with some apple sauce. She then added the &frac12; pill of Bisoprolol Fumarate, without crushing it and administered the medications to Resident #6. CMA C said that all the nursing staff that administered Resident #6 medications crushed it. She said that when she was trained, she was told that Resident #6 had swallowing problems and needed her medications crushed. CMA C said that she cannot remember if resident had orders to crush her medication. CMA C added that she was not aware that she could not mix and cocktail all Resident #6 medications together without an order. CMA C did not state the risk.<BR/>Interview with the ADMN on 01/24/2024 at 4:40 pm, revealed that he expects nursing staff to follow the facility policy.<BR/>An interview on 01/25/2024 at 4:35 PM, the DON said that Resident #6 had orders to cocktail her medications at some point since her initial admission in 2022. She said that she expects all medication aides and nurses to follow physician orders. She said if there is no order do not crush and cocktail resident medication. She said the risk is medication error.<BR/>Review of the facility policy Administering Medications, revised 04/19, reflected . Medications are administered in accordance with prescriber orders, including any required time frame. <BR/>

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview, and record review, the facility failed to maintain an infection prevention and control program designed to provide a safe, sanitary, and comfortable environment and to help prevent the development and transmission of communicable disease and infections for 6 (Residents #6, #39, #42, #43, #49, and #204) of 10 residents reviewed for infection control. <BR/>The facility failed to implement an infection control and prevention that included wound care procedures and cross contamination for Resident #39 and #43 during wound care.<BR/>The facility failed to ensure CMA C sanitized blood pressure cuff between use on Residents #6, #42, #49, and #204. <BR/>The facility failed to ensure CNA F maintained a contaminate free clean linen for all residents in BACK HALL ODD and BACK HALL EVEN hallway from rooms 21 to room [ROOM NUMBER].<BR/>These failures could place residents at risk of infectious diseases, cross contamination, staph infection, and hospitalization.<BR/>The finding included:<BR/>Review of Resident #6 's admission record, dated 01/25/2024, revealed a [AGE] year-old female admitted to facility on 04/07/2023 with diagnoses that included stroke, unspecified intellectual disabilities, difficulty communicating, dysphasia (difficult swallowing), depression, unspecified schizoaffective disorder, anxiety, blind in right eye, lack of coordination and Parkinson's disease without involuntary muscle spasms or jerks (a progressive nervous system disorder, which affects the ability to move muscles).<BR/>Record review of Resident #39's admission Record dated 01/25/2025, reflected a [AGE] year-old female admitted to facility on 11/28/2023 with diagnoses that included shortness of breath with Oxygen dependance, type 2 diabetes Meletus, heart attack, reflex, high cholesterol, high blood pressure, and Cerebrovascular diseases (a condition that affects blood flow to your brain) <BR/>Review of Resident #39's order summary report dated 01/25/2024, reflected Left Buttock Moisture Associated Skin Damage, clean with Normale Saline or Wound Cleanser, Pat Dry, Apply Calcium Alginate and cover with Dry dressing. Daily and PRN for soiled or tattered dressing. As needed. Active date 01/22/2024. Left Buttock Moisture Associated Skin Damage, clean with Normale Saline or Wound Cleanser, Pat Dry, Apply Calcium Alginate and cover with Dry dressing. Daily and PRN for soiled or tattered dressing. Every shift, active date 01/22/2024.<BR/>Records review of Resident # 42's admission Records dated 01/25/24 reflected, an [AGE] year-old female who admitted to the facility on [DATE]. Resident # 42's diagnoses included Anxiety, Stroke, high cholesterol, history of blood clots, lack of coordination, abnormal posture, and Osteoarthritis, high blood pressure.<BR/>Review of Resident #43's admission Record dated 01/25/2024, reflected a [AGE] year-old female admitted to facility on 10/11/2023 with diagnoses that included alcoholic cirrhosis with ascites (this a disease of liver dysfunction fluid collection around abdomen and chest area), cocaine dependence, both legs amputated, depression, low iron anemia, blood clots, and congestive heart failure. <BR/>Review of Resident #43's order summary report dated 01/25/2024, reflected Left AKA Trauma, Apply Betadine Daily and LOTA<BR/>everyday every day shift for wound healing active date 12/20/2023.<BR/>Review of Resident #49's admission Record, dated 01/25/24 revealed he was a [AGE] year-old male, admitted on [DATE], with diagnoses that included Parkinson's (a progressive nervous system disorder, which affects the ability to move muscles), Brain disease that changes brain function or structure (encephalopathy), fluid imbalance, Schizophasia, repeated falls and lack of coordination unspecified.<BR/>Records review of Resident # 204's admission Record, dated 01/25/2024, revealed a [AGE] year-old female admitted to facility on 01/13/2024 with diagnoses that included local infection of skin and fat tissue (subcutaneous), high blood sugar, acute kidney failure with tubular dying/wasting (necrosis), dependence on kidney dialysis, difficulty breathing, and severe obesity.<BR/>Observation and interview on 01/23/2024 at 10:56 AM, revealed CNA F pulled linen from a dark green covered clean linen cart by BACK HALL EVEN hallway. CNA F dropped a gown on the floor as she pulled linen, she picked up the gown that fell on the floor and threw it back into the clean linen cart. She took the clean linen and entered room [ROOM NUMBER] and closed the door. CNA F said that the floor was clean. CNA F said that even though it was a high traffic hallway, the housekeeper had just cleaned the floor. She then opened the green cover of linen and got a different item. She was informed that the gown had landed on the top shelf of linen, and she grabbed it and went back into room [ROOM NUMBER]. CNA F did not see any risk. <BR/>Wound care observation and interview with ADON E on 01/23/24 at 02:21 PM, revealed ADON E prepared wound care items in the hallway outside Resident #43's room. ADON E wiped bedside table, after fanning table to dry with her hand, she placed her wound care items on table. 1 piece of wax paper on the left and another wax paper on the right side on the same bedside table. Puts new gloves on, bilateral Below the Knee Amputee, wiped left knee with saline, placed soiled gauze on right side wax paper. Removed gloves and placed them on right side on wax paper, hand hygiene. New gloves on. No biohazard bag or trash bag for soiled items. No pain assessment. Picked up clean gauze with wound cleaned crossed over soiled items on right side wax paper and wiped wound again, hand hygiene, new gloves. Applied betadine to wound. Removed gloves. When done with wound care, bundled the soiled items on the wax with her gloves. Resident asks her if she would wipe the right outer side of her wound. ADON E said that area was healed. ADON E washed hands and picked up the soiled wound care items and puts them in the treatment cart in a regular clear bag. Hand hygiene after disposing the soiled items.<BR/>Wound care observation and interview with ADON E on 01/23/2024 at 02:36 PM, revealed ADON E prepared wound care items in the hallway outside Resident #39. ADON E wiped bedside table, after drying placed her wound care items on table. 1 wax paper piece on the left and another on the right side on the bedside table. ADON E wears clean gloves and removed old dressing from Resident #39 from Left Buttock dated 01/22/24 and placed soiled old dressing on the right-side wax piece of paper. Removed gloves and placed them on top of old dressing next to clean dressing items on the same table. After hand hygiene gets new gloves cleans wound 3 times puts all soiled items on the right-side wax piece of paper. After hand hygiene gets new gloves puts medication cream on gauze and puts it on wound. She finished the wound care dated and initial and Resident #39 is dressed. No biohazard bag or trash bag for soiled items. ADON E took all soiled items on right-side and wax piece of paper crumped them in a ball, carried soiled outside and placed them in treatment cart trash can outside the room. She washed her hands and cleaned off Resident #39 bedside table. <BR/>Interview with ADON E on 01/24/2024 at 2:10 PM, revealed that she had been nervous and that she performed multiple hand hygiene during wound care. She that today she was prepared for Resident #203 wound care observation and remembered the biohazard bag for the soiled items. She said the risk of not having a separate area for clean and soiled wound items was contamination and risk of infection.<BR/>Observations and interview during medication observation on 01/25/2024 from 09:11 am to 10:24 AM, revealed CMA C went into Resident #204's room took her BP on left wrist. She went back to medication cart placed soiled BP cuff on top of medication cart. Hand hygiene is performed. Resident #204 BP 93/56, HR 77. CMA C does not sanitize the BP cuff. CMA C administered medications to Resident # 204. CMA C then wheeled medication cart to the dining room and parked cart outside the dining area. CMA C looked up resident she was looking for on the computer and went into dining room with soiled BP cuff where residents were having an activity and placed soiled BP cuff on Resident #6 wrist. Resident# 6's BP129/81, pulse 108. She then came back to the medication cart and put the soiled BP cuff on top of medication cart. CMA C obtained Resident #6 medications. Hand hygiene is performed after medication administration to Resident #6. BP cuff was not sanitized. CMA C then looked up another resident on her computer and took the soiled BP cuff off the top of medication cart and went back into the dining room and placed soiled BP cuff on Resident #49 wrist. BP reading unknown. CMA C placed soiled BP cuff back on top of Medication cart. She gave two pills to Resident # 49. CMA C performs hand hygiene after She administered medications to Resident #49. CMA C then looked up another resident on her computer. Resident is identified as Resident #42. CMA C took same soiled BP cuff and went back into dining room and placed BP cuff on Resident # 42's wrist. Resident #42's BP 172/67, pulse 61. 7. CMA C places the unsanitized and unclean BP cuff back on the medication cart. CMA C attempted to continue with another resident, but surveyor intervened and stopped CMA C. <BR/>Interview with CMA C on 01/25/24 at 10:24 AM, revealed that CMA C had forgotten to sanitize the BP cuff in between the residents. She said that she was supposed to clean the BP cuff between residents, but she had been so nervous that she forgot. She said that the risk of not sanitizing and cleaning equipment between residents was the spread of infection.<BR/>Interview with DON on 01/24/34 at 01:58 PM, revealed after each resident, the BP cuff should be cleaned with the purple top San cloth sanitizer cloths. She said that she expected staff to sanitize the BP cuff, thermometer, and pulse oximeter before use, in between each resident and after use. DON said that all staff are in-serviced on infection control prevention every quarter and as needed. She said the risk of not cleaning equipment in-between residents is the spread of infection.<BR/>Facility did not have policy for wound care and/ or handling biohazard items. <BR/>Review of the facility's policy dated November 9, 2022, and titled Standard Precautions revealed .Standard precautions are used in the care of all residents regardless of their diagnoses, or suspected or confirmed infection status .hand hygiene is performed with soap (anti-microbial or non-antimicrobial) or alcohol-based hand rub before and after contact with the resident .Resident-Care Equipment: reusable equipment is not used for the care of more than one resident until it has been appropriately cleaned and reprocessed .

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interview and record review, the facility failed to ensure care plans were developed in consultation with the resident and the resident's representative for 3 of 13 residents (Resident #3, Resident #7, Resident #17) reviewed for Comprehensive Care Plan in that:<BR/>The facility failed to ensure Resident #3, Resident #7, and Resident #17 or the resident's representatives were invited to participate in the residents' care plan meeting.<BR/>This failure could place residents at risk for a loss of independence, psychosocial well-being, and the opportunity for them to participate in the planning of their cares.<BR/>Findings include:<BR/>Record review of Resident # 3's face-sheet dated 02/01/2024 revealed a [AGE] year-old female, re-admitted to facility on 01/19/2023. Her diagnoses included: Other Symptoms and Signs involving the musculoskeletal system (aching and stiffness & muscles twitches, pain), Heart Failure, Unspecified (Heart unable to pump enough blood), Type 2 Diabetes Neuropathy, Unspecified (a chronic condition that affects the way the body processes blood sugar).<BR/>Record review of Resident #3's file revealed no documentation of quarterly care plan meetings with resident representative.<BR/>Interview on 01/25/2024 at 2:00 PM, Resident #3 revealed that she and her daughter have never been to a meeting concerning her care.<BR/>Interview on 01/25/2024 at 2:45 PM, Resident #3's daughter revealed there has never been a formal meeting to discuss Resident #3, but the staff do call her and give her updates on Resident #3.<BR/>Record review of Resident #7's face-sheet dated 01/25/2024 revealed a [AGE] year-old male readmitted to facility on 05/24/2023. His diagnoses included Parkinsonism, Unspecified (conditions with similar, movement-related effects), <BR/>Type 2 Diabetes Mellitus with Diabetic Polyneuropathy (high blood sugar that can lead to significant nerve damage),<BR/>Schizoaffective Disorder Bipolar Type (risk for suicidal thoughts, social isolation, mental illness/mental health episodes)<BR/>Record review of Resident #7's file revealed no consistent documentation of quarterly care plan meetings with resident<BR/>or resident representation. <BR/>Record review revealed Resident #7 rooms with Resident #17 and they were in a relationship. One care plan meeting was held on 08/17/2023 and Resident #17 was in attendance as a family representative.<BR/>Record review of Resident #17's face sheet dated 01/25/2024 revealed a [AGE] year-old female re-admitted to facility on 01/22/2024. Her diagnoses included Cerebral Infarction, Unspecified (Stroke - not enough blood getting through certain blood vessels in the brain), Hypertensive Heart Disease with Heart Failure (thickening of the heart muscle, coronary artery disease, and other diseases), Schizoaffective Disorder, Bipolar Type (feelings of euphoria, racing thoughts, increased risky behaviors and other symptoms of mania.<BR/>Record review of Resident #17's file revealed documentation of quarterly care plan meeting held with resident on 08/17/2023. Care plan dated on 12/05/2023 was not completed. No other documented care plan meetings noted.<BR/>On 01/25/2024 at 3:00PM, was not able to interview Resident #17 because she was not feeling well. Resident #17 was her own responsible party.<BR/>Interview on 01/24/2024 at 2:00 PM with the Social Worker stated that she was new at the facility and would not know about the past care plan meetings. The Social Worker would try and locate them. The new Social Worker could not produce any further care plans that had not been uploaded in resident files.<BR/>Record review of the facility's policy on Care Planning, dated July 2020. The policy states: to the extent possible, the resident, the resident's family and/or responsible party should participate in the development of the care plan; every effort will be made to schedule care plan meetings to accommodate the availability of the resident and family or responsible party; when the resident has no family or responsible party, and is unable to make his/her own health care decisions, the IDT will act as surrogate decision makers.

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview, and record review, the facility failed to ensure the resident environment remained as free of accident hazards as is possible for 2 (Residents #1 and #2) of 13 residents reviewed for accidents and supervision.<BR/>1. The facility failed to ensure Resident #1 did not have cigarettes and a lighter in his possession. <BR/>2. The facility failed to supervise Resident #2 to prevent a burn to his right hand.<BR/>These failures could place the residents at risk of further injury and harm.<BR/>Findings included:<BR/>Review of Resident #1's admission Record revealed the resident was a [AGE] year-old male admitted to the facility on [DATE] with diagnoses which included urinary tract infection, muscle weakness, diabetes, and cognitive communication deficit (dificulty communicating). <BR/>Review of Resident #1's quarterly MDS, dated [DATE], revealed a BIMS score of 15, which indicated he was cognitively intact. His Functional Status revealed he only required supervision of all his ADLs. <BR/>Review of Resident #1's care plan, dated 08/11/23, revealed he was at risk of injury from smoking which included interventions of keeping smoking materials at the nurse's station, and observing while smoking. <BR/>Review of Resident #2's admission Record revealed the resident was a [AGE] year-old male admitted to the facility on 08/24//21 with diagnoses that included Parkinson's disease, emphysema, and diabetes. <BR/>Review of Resident #2's quarterly MDS, dated [DATE], revealed a BIMS score of 13, indicating he was cognitively intact. His Functional Status revealed he required extensive assistance with hygiene and dressing, and supervision only with walking. <BR/>Review of Resident #2's care plan, dated 08/04/23, revealed he was at risk of injury related to smoking with interventions including monitoring while smoking. <BR/>Observation and interview on 08/17/23 at 9:20 AM revealed Resident #2 had a wound to the top of his right hand that was round and scabbed over and measured approximately two centimeters wide. Resident #2 stated he burned himself with a cigarette about three weeks prior. The staff member monitoring them notified the nurse of his burn. Resident #2 stated the nurse, a male whose name he could not recall, put a bandage on the burn at that time. Resident #2 stated nothing else had been done to treat his burn. <BR/>Review of Resident #2's EHR revealed no documentation of a wound to his right hand, no physician orders for wound treatment, and no medications for the wound. <BR/>Review of the nurse 24 hour logs from 07/01/23 to 08/17/23 revealed no report of Resident #2 having a wound to his right hand. <BR/>Observation and interview on 08/17/23 at 10:10 AM revealed Resident #1 in the smoking area with a pack of cigarettes and a lighter in his shirt pocket. Resident #1 stated he would come out to smoke all the time while he tended the flowers in the smoking area. Resident #1 stated it was easier to keep his cigarettes himself instead of having to wait on the staff. Resident #1 stated he was aware he was not supposed to keep his cigarettes, as staff kept confiscating them, but he would walk to the convenience store and buy more. Resident #1 was observed to be smoking prior to staff presence for monitoring. <BR/>Observation on 08/17/23 at 10:30 AM revealed Resident #2 was being monitored by a staff member while smoking. Resident #2 was wearing his protective apron. Resident #2 had a noticable tremor to his hands, caused by his Parkinson's disease. <BR/>Interview on 08/17/23 at 12:00 PM with the Administrator revealed he had been at the facility for three months, and the residents that smoked had always been a problem. He stated they were non-compliant with the smoking policy, he and the staff were constantly having to confiscate smoking materials from residents, and they would go out to smoke at non-scheduled times. The Administrator stated he was working with his corporate leaders to see what his options were. <BR/>Interview on 08/17/23 at 3:00 PM LVN A revealed Resident #2 had never reported the wound on his hand to her. She admitted to documenting no skin issues on his skin assessment, but stated he was always hiding his hands because he usually had something he was not supposed to have. LVN A stated a head-to-toe assessment should include looking at the resident's skin from head-to-toe. LVN A stated failing to assess the residents could result in an injury or infection going unnoticed. <BR/>Interview on 08/17/23 at 4:40 PM with the DON revealed skin assessments were done weekly by the nurses and any skin issue should be documented until it was resolved. She stated she had not been made aware of Resident #2's burn until around 2:00 PM. The DON stated she would make sure the physician was aware and see if any treatment was needed. <BR/>Review of the facility's current, undated Smoking Policy revealed the facility had a designated smoking area, residents were not allowed to smoke outside of the designated smoking area, and residents were not allowed to retain any smoking materials. Residents would sign and date the policy when it was given to them. <BR/>Review of information retrieved from https://www.healthline.com/health/burns#firstdegree-burn<BR/>on 08/31/23 reflected: <BR/> .First-degree burns would have dry peeling skin as burn heals. First-degree burns usually health within 7 to 10 days. Second-degree burns are more serious because the damage extends beyond the top layer of skin. This type burn causes the skin to blister and come extremely red and sore. Over time, thick, soft sab-like tissue called fibrinous exudate may develop over the wound. Due to the delicate nature of these wounds, keeping the area clean and bandaging it properly is required to prevent infection. Some second-degree burns take longer than three weeks to heal, but most heal within two to three weeks without scarring, but often with pigment changes to skin

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview, and record review, the facility failed to ensure the resident environment remained as free of accident hazards as is possible for 2 (Residents #1 and #2) of 13 residents reviewed for accidents and supervision.<BR/>1. The facility failed to ensure Resident #1 did not have cigarettes and a lighter in his possession. <BR/>2. The facility failed to supervise Resident #2 to prevent a burn to his right hand.<BR/>These failures could place the residents at risk of further injury and harm.<BR/>Findings included:<BR/>Review of Resident #1's admission Record revealed the resident was a [AGE] year-old male admitted to the facility on [DATE] with diagnoses which included urinary tract infection, muscle weakness, diabetes, and cognitive communication deficit (dificulty communicating). <BR/>Review of Resident #1's quarterly MDS, dated [DATE], revealed a BIMS score of 15, which indicated he was cognitively intact. His Functional Status revealed he only required supervision of all his ADLs. <BR/>Review of Resident #1's care plan, dated 08/11/23, revealed he was at risk of injury from smoking which included interventions of keeping smoking materials at the nurse's station, and observing while smoking. <BR/>Review of Resident #2's admission Record revealed the resident was a [AGE] year-old male admitted to the facility on 08/24//21 with diagnoses that included Parkinson's disease, emphysema, and diabetes. <BR/>Review of Resident #2's quarterly MDS, dated [DATE], revealed a BIMS score of 13, indicating he was cognitively intact. His Functional Status revealed he required extensive assistance with hygiene and dressing, and supervision only with walking. <BR/>Review of Resident #2's care plan, dated 08/04/23, revealed he was at risk of injury related to smoking with interventions including monitoring while smoking. <BR/>Observation and interview on 08/17/23 at 9:20 AM revealed Resident #2 had a wound to the top of his right hand that was round and scabbed over and measured approximately two centimeters wide. Resident #2 stated he burned himself with a cigarette about three weeks prior. The staff member monitoring them notified the nurse of his burn. Resident #2 stated the nurse, a male whose name he could not recall, put a bandage on the burn at that time. Resident #2 stated nothing else had been done to treat his burn. <BR/>Review of Resident #2's EHR revealed no documentation of a wound to his right hand, no physician orders for wound treatment, and no medications for the wound. <BR/>Review of the nurse 24 hour logs from 07/01/23 to 08/17/23 revealed no report of Resident #2 having a wound to his right hand. <BR/>Observation and interview on 08/17/23 at 10:10 AM revealed Resident #1 in the smoking area with a pack of cigarettes and a lighter in his shirt pocket. Resident #1 stated he would come out to smoke all the time while he tended the flowers in the smoking area. Resident #1 stated it was easier to keep his cigarettes himself instead of having to wait on the staff. Resident #1 stated he was aware he was not supposed to keep his cigarettes, as staff kept confiscating them, but he would walk to the convenience store and buy more. Resident #1 was observed to be smoking prior to staff presence for monitoring. <BR/>Observation on 08/17/23 at 10:30 AM revealed Resident #2 was being monitored by a staff member while smoking. Resident #2 was wearing his protective apron. Resident #2 had a noticable tremor to his hands, caused by his Parkinson's disease. <BR/>Interview on 08/17/23 at 12:00 PM with the Administrator revealed he had been at the facility for three months, and the residents that smoked had always been a problem. He stated they were non-compliant with the smoking policy, he and the staff were constantly having to confiscate smoking materials from residents, and they would go out to smoke at non-scheduled times. The Administrator stated he was working with his corporate leaders to see what his options were. <BR/>Interview on 08/17/23 at 3:00 PM LVN A revealed Resident #2 had never reported the wound on his hand to her. She admitted to documenting no skin issues on his skin assessment, but stated he was always hiding his hands because he usually had something he was not supposed to have. LVN A stated a head-to-toe assessment should include looking at the resident's skin from head-to-toe. LVN A stated failing to assess the residents could result in an injury or infection going unnoticed. <BR/>Interview on 08/17/23 at 4:40 PM with the DON revealed skin assessments were done weekly by the nurses and any skin issue should be documented until it was resolved. She stated she had not been made aware of Resident #2's burn until around 2:00 PM. The DON stated she would make sure the physician was aware and see if any treatment was needed. <BR/>Review of the facility's current, undated Smoking Policy revealed the facility had a designated smoking area, residents were not allowed to smoke outside of the designated smoking area, and residents were not allowed to retain any smoking materials. Residents would sign and date the policy when it was given to them. <BR/>Review of information retrieved from https://www.healthline.com/health/burns#firstdegree-burn<BR/>on 08/31/23 reflected: <BR/> .First-degree burns would have dry peeling skin as burn heals. First-degree burns usually health within 7 to 10 days. Second-degree burns are more serious because the damage extends beyond the top layer of skin. This type burn causes the skin to blister and come extremely red and sore. Over time, thick, soft sab-like tissue called fibrinous exudate may develop over the wound. Due to the delicate nature of these wounds, keeping the area clean and bandaging it properly is required to prevent infection. Some second-degree burns take longer than three weeks to heal, but most heal within two to three weeks without scarring, but often with pigment changes to skin

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview, and record review, the facility failed to ensure the resident resided and received services in the facility with reasonable accommodation of resident needs and preferences for 3 (Resident #3, Resident #7, and Resident #27) of 13 residents reviewed for call lights. <BR/>Staff failed to ensure Resident #3 and Resident #7's, and Resident #27's call buttons were within reach. <BR/>This failure could place residents at risk for decreased quality of life, self-worth, and dignity.<BR/>Findings included:<BR/>Record review of Resident # 3's face-sheet dated 02/01/2024 revealed a [AGE] year-old female, re-admitted to facility on 01/19/2023. Her diagnoses included: Other Symptoms and Signs involving the musculoskeletal system (aching and stiffness & muscles twitches, pain), Heart Failure, Unspecified (Heart unable to pump enough blood), Type 2 Diabetes Neuropathy, Unspecified (a chronic condition that affects the way the body processes blood sugar).<BR/>Review of Resident #3's Comprehensive Care Plan revised 01/23/2024 reflected Resident #3 was at risk for falls related to muscle weakness and generalized bowel/bladder incontinence. Intervention noted to be sure call light is within reach. <BR/>Review of Resident #3's Quarterly MDS Assessment (Minimum Data Set) dated 01/13/2024 revealed Resident #3 to be cognitively intact. Resident's BIMS (Brief Interview for Mental Status) Score was: 15/15.<BR/>Observation and interview on 01/23/2024 at 11:40 a.m., revealed Resident #3 was in her bed and her call light was lying on the floor under the bed. Resident #3 could not reach the call light if she needed to push the button. Resident #3 revealed that the call light was always on the floor or up above her head on the headboard. Resident #3 revealed that she can never reach her call light.<BR/>Record review of Resident #7's face-sheet dated 01/25/2024 revealed a [AGE] year-old male readmitted to facility on 05/24/2023. His diagnoses included Parkinsonism, Unspecified (conditions with similar, movement-related effects), Type 2 Diabetes Mellitus with Diabetic Polyneuropathy (high blood sugar that can lead to significant nerve damage), Schizoaffective Disorder Bipolar Type (risk for suicidal thoughts, social isolation, mental illness/mental health episodes).<BR/>Review of Resident #7's Comprehensive Care Plan revised 04/20/2022 reflected Resident #7 was at risk for falls related to weakness to bilateral lower extremities, cognitive impairment, and difficulty walking. Intervention noted to be sure call light is within reach. <BR/>Review of Resident #7's Quarterly MDS (Minimum Data Set) assessment dated [DATE] reflected the resident was severely cognitively impaired. Resident #7's BIMS (Brief Interview for Mental Status) Score was: 0/0. Resident #7 could not participate in <BR/>interview.<BR/>Observation on 01/25/2024 at 11:30 AM revealed Resident #7 was in his wheelchair with his head on his bed and blanket over his head sleeping. The call light was hanging from the plug between the wall and bed. Call light was in the floor under the<BR/>bed. Resident #7 would not be able to reach the call light. <BR/>Record review of Resident #27's face sheet dated 01/25/2024 revealed a [AGE] year-old female readmitted to the facility on [DATE]. Her diagnoses included: Other Encephalopathy (brain disease that alters brain function or structure), Altered Mental Status, Unspecified (stems from certain illnesses, disorders, and injuries affecting the brain), Essential (Primary) Hypertension (occurs when there is an abnormally high blood pressure that's not the result of a medical condition).<BR/>Review of Resident #27's Comprehensive Care Plan revised 01/17/2019 reflected Resident #27 was at risk for falls. Intervention noted to be sure call light is within reach.<BR/>Unable to review Resident #27's Quarterly MDS (Minimum Data Set) Assessment or BIMS (Brief Interview for Mental Status). Resident #27 was cognitively aware.<BR/>Observation on 01/25/2024 at 11:50 AM, Resident #27 was sitting in her wheelchair with her overbed table in front of her waiting on lunch. Observed the call light behind her laying on the bedside nightstand. Asked Resident #27 if she could reach the call light. She responded that she was not able to reach the call light.<BR/>In an interview on 01/23/2024 at 12:00 PM with CNA A revealed that she did not know the call lights were not within reach for Resident #3 or Resident #27. CNA A revealed the negative outcome of residents who are unable to reach their call light were resident could try and get up and fall, may be sick and need assistance, or may just need water. CNA A revealed she would make sure all call lights were within reach.<BR/>Resident #12<BR/>Review of Resident #12 's admission record, dated 01/25/2024, revealed a [AGE] year-old man admitted to facility on 05/11/2023 with diagnoses that included Epilepsy (a condition that cause a brief disturbance of normal electric function AKA Seizure disorder), Cerebral Palsy (a congenital disorder of movement, muscle tone, or posture), mild protein calorie malnutrition, anemia, high blood pressure, fungus (candidiasis) infection of skin and nails, high cholesterol, heart burn (Gerd), and difficulty walking. <BR/>Review of Resident #12's quarterly MDS assessment, dated 11/30/23, reflected Resident #12 had a BIMS (Brief Inventory of Mental Status) of 14, indicating cognitive intact. He had no indicators of delirium, depression, or behaviors. He had a functional limitation in range of motion and used a manual wheelchair. Resident #12 was not dependent on staff for personal hygiene, he had the ability to maintain his own personal hygiene such as combing hair, brushing teeth, washing, and drying his face and hands. <BR/>Review of Resident #12's care plans reflected a care plan initiated 05/07/2023, Focus: .has had an actual fall, 1/18/23-no injury, 5/07/23- fall with laceration/sutures to forehead, 6/29/23-No injury, 10/9/23-No injury, 10/18/23-No Injury; Goal: Will have any fall/injuries promptly identified, interventions initiated and risk minimized through next review; interventions: Non- skid socks, Education given to ask for assistance when items fall to the floor and need to be picked-up. Lock wheelchair if leaning over, Resident encouraged to call for assistance when going to the RR [restroom] for safety, hour safety checks, Continue with therapy services. Encourage rest after seizure activity, educated to use call light for assistance to restroom, encourage calls for assist.<BR/> Record review of facility incidents, accidents and falls date range 11/24/2023 to 01/24/2024, revealed Resident #12 had falls on 01/08/24, 01/21/24.<BR/>Observation and interview on 01/23/24 at 11:15 AM, revealed Resident #12 lying in bed B. Floor mat next to resident's bed. Call light was not in reach. Call light was hooked on the wall close to bed A. CNA D stated that Resident #12 did not like the call light near him. When CNA D was asked how Resident #12 might reach the call light, she said that he would not be able to reach it. She said the floor mate was being utilized as an intervention for Resident #12 in case he had a seizure and or fell. CNA D was observed unhooking call light from the wall and pined it to Resident #12's fitted sheet. Call light placed within reach. CNA D said the risk for resident not being able to reach their call light was falls.<BR/>Interview with ADMN on 01/24/24 at 04:40 pm, revealed he expects all staff to answer call lights in a timely manner. He said that he expects call lights to be within reach for all residents. He said if resident could not reach call light to call for help, they are at risk of fall. <BR/>Record review of facility Policy and Procedure for Call Light/Bell Policy revised 08/03/2021 indicated It is the policy of the facility to provide the resident a means of communication with nursing staff. Place call light within reach before leaving the room. If call light is defective, immediately report this information to the unit supervisor.

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview, and record review the facility failed to ensure residents with wounds receives necessary treatment and services, consistent with professional standards of practice, to promote healing and prevent infection for 3 of 3 residents (Residents #25, #30 and #107) reviewed for wound care.<BR/>1. The facility failed to ensure Resident #25 and Resident #107 received wound care everyday as per physician orders on 02/25/25. <BR/>2. LVN A failed to update physician wound care orders in the MAR when Resident #30 was seen by the Wound Care Physician on 02/17/25.<BR/>These failures placed residents at risk for infection and delay in healing of existing wounds.<BR/>Findings included:<BR/>1. Record review of Resident #25's admission MDS dated [DATE] reflected the resident was a [AGE] year-old female. Resident admitted to the facility on [DATE]. Her diagnoses included Peripheral Vascular Disease (a condition that affects the blood vessels outside the heart and brain). Resident #25 had a BIMS of 4 indicating her cognition was severely impaired. <BR/>Record review of physician's orders dated 02/24/25 revealed Resident #25's had a skin tear to right lateral ankle. The order reflected: Cleanse right lateral ankle skin tear with NS or WC, pat dry, apply xeroform; cover with dry dressing daily and as needed for soilage or dislodgement.<BR/>Observation on 02/26/25 at 4:20 PM with LVN A who was the wound care nurse, providing Resident #25 with wound care revealed she disinfected the table and left it to dry. She removed her gloves, washed her hands, and put the supplies together. She wheeled the table to Resident #25's bedside. She then washed her hands, put on gloves, and removed the old dressing on Resident #25's right ankle. The old dressing was observed to be dated 02/24/25 meaning she had missed her wound care on 02/25/25. LVN D removed her gloves, washed her hands, and put on new gloves. She cleansed the wound with normal saline, removed her gloves, washed hands, and put on new gloves and then applied xeroform and covered with a dry dressing dated 02/26/25.<BR/>2. Record review of Resident #30's Quarterly MDS dated [DATE] reflected the resident was a [AGE] year-old male. Resident admitted to the facility on [DATE]. His diagnoses included cellulitis (common bacterial infection of the skin and underlying tissues). Resident #30 had a BIMS of 15 indicating his cognition was intact.<BR/>Record review of physician's orders dated 02/17/25 revealed Resident #30's had a wound on the left foot 4th digit. The order reflected: Left Fourth toe trauma 1.5 x 1.5 x undetermined 40% slough,20% granulation and 30% eschar and 10% epithelial. Cleanse left foot 4th digit with normal saline or wound cleanser, pat, apply xeroform and cover with dry dressing 3x/week (M/W/F) and as needed for soilage or dislodgement every day shift every Mon, Wed, Fri for trauma.<BR/>Record review of Resident 30's February 2025 MAR and TAR revealed there were no new wound care orders for 02/17/2025. The old orders were to apply betadine solutions dated 02/10/25. <BR/>Record review of Resident #30's Wound Care Physician's notes/assessment, dated 02/17/25, revealed the resident was assessed to have a 1.5 centimeters x 1.5 centimeters x undetermined (depth) wound on left fourth toe. The orders were to cleanse with normal saline, apply Xeroform on Mondays, Wednesdays, and Fridays and as needed and cover with dry dressing.<BR/>Observation and interview on 02/24/25 at 8:05 PM revealed Resident #30 was in his room lying on his bed. He was observed to have open wounds on the medial foot and the left fourth toe and cellulitis on bilateral legs. No draining was observed. He stated staff in facility apply dressing when the wounds were weeping and when not they left them open. He stated he did not recall the last time the dressing was applied. He stated they applied betadine, but he did not mention how often. <BR/>Observation and interview on 02/25/25 at 12:24 PM with LVN A, who was the facility's Wound Care Nurse, revealed there were no dressings on Resident #30's open wounds. LVN A stated Resident #30 was seen by the Wound Care Doctor on 02/17/24. She stated the doctor gave orders to cover Resident #30's wounds, but she got busy working on the floor, and she did not update the orders on the Treatment Administration record. She stated Resident #30 had not received the new wound care to date. She stated they had not been applying dressing since she forgot to update the orders. She stated she was aware he was supposed to be getting his wound care three times a week. She stated the doctors also saw the resident on 02/24/25 and some wounds were healed, but they were supposed to continue with the same orders for the left fourth toe, but she still had not updated the orders. She stated failure to update the orders made the resident miss treatments. She stated the risk for Resident #30 was that his wounds could get infected and there could be a delay in healing. She stated she was aware wound care needed to be updated once the doctor gave the orders. She denied notifying management of not having updated the orders.<BR/>3. Record review of Resident #107's Entry MDS dated [DATE] reflected the resident was a [AGE] year-old male. Resident admitted to the facility on [DATE]. His diagnoses included acute hematogenous osteomyelitis, left ankle and foot (an acute infection of the bone or bone marrow diagnosed within 2 weeks from the onset of signs and symptoms). Resident #107 had a BIMS of 14 indicating his cognition was intact.<BR/>Record review of Resident #107's February 2025 MAR and TAR revealed there were wound care orders. The orders were to cleanse left medial foot surgical incision with normal saline and wound cleanser, pat dry, pack distal part of incision with iodoform ribbon, cover with Xeroform and 4x4 gauze, wrap with Kerlix and then with ACE wrap daily every day shift for surgical wound.<BR/>Record review of physician's orders dated 02/15/25 revealed Resident #107's had a surgical wound on left ankle and foot. The order reflected: Cleanse left medial foot surgical incision with NS or WC, pat dry, pack distal part of incision with iodoform ribbon, cover with xeroform and 4x4 gauze, wrap with kerlix and then with ace wrap daily every day shift for surgical wound.<BR/>Interview with Resident #107 on 02/26/25 at 10:36 AM revealed he was supposed to get wound care every day, but the last time he got his wound care was 02/24/25. He stated he feared his wound would get infected.<BR/>Observation and interview with LVN A on 02/26/25 at 2:37 PM revealed she washed her hands and put on gloves. She opened the ACE wrap and the kerlix covering the Resident #107's wound, and it was revealed the wound dressing was dated 02/24/25. LVN A stated she last did the wound care on 02/24/25 after the Wound Care Doctor saw Resident #107. She stated she did not change the dressing on 02/25/25 for Resident #25 and Resident #107 because she was not able to finish rounding all the wounds. She stated she knew the wound care was supposed to be provided every day. She stated she did not notify management or the on-coming nurse of the wounds she had not completed changing the dressing. LVN A stated failure to perform wound care as per the physician orders could lead to infection.<BR/>Interview on 02/26/25 at 3:26 PM with the DON revealed her expectation was physician orders were supposed to be updated the same day they were received. The DON stated she and ADON were supposed to follow-up and ensure the new orders were updated in the treatment administration record weekly. The DON stated it was all nurses' responsibility to ensure wound care was being provided to residents. She stated she was not aware the residents were not getting wound dressing changes because the ADON was responsible of following with nurses to ensure the wound care was being provided. She stated the ADON updated her weekly. The DON stated failure of the nurses to act upon physician orders could create a problem because every change made by the doctor was necessary for the resident's treatment. She stated failure to offer wound care to residents might cause the wounds not to heal properly and infection.<BR/>Record review of the facility's Wound Care and Treatment Guidelines policy, revised May 2007, reflected:<BR/> .It is the policy of this facility to provide excellent wound care to promote healing.<BR/> .11.There must be a specific order for the treatment

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interview and record review the facility failed to provide pharmaceutical services, which included procedures that assured the accurate acquiring, receiving, dispensing and administering of all drugs and biologicals, to meet the needs of each resident for nine of 17 residents (Residents #1, #2, #3, #5, #6, #9, #10, #11, and #15) reviewed for pharmacy services. <BR/>LVN C administered Residents #1, #2, #3, #5, #6, #9, #10, #11, and #15's medications greater than one hour after the scheduled administration time. <BR/>This failure could place residents at risk for receiving less than therapeutic benefits from medications. <BR/>Findings include:<BR/>1. Record review of Resident #1's annual MDS Assessment, dated 2/11/2023, reflected a [AGE] year-old male who was admitted to the facility on [DATE] with diagnoses which included Dementia (impaired ability to remember, think or make decisions), HTN (high blood pressure that is higher than normal), Polyneuropathy (simultaneous malfunction of many peripheral nerves throughout the body). Resident #1's BIMS score was 12, which indicated the resident was moderately impaired. <BR/>Record review of Resident #1's MAR, dated 4/14/2023, reflected the following:<BR/>- <BR/>Metoprolol Tartrate 100 mg tab for HTN 7:00 AM administered at 10:02 AM<BR/>- <BR/>Gabapentin 100 mg capsule for pain - 7:00 AM administered at 10:02 AM<BR/>- <BR/>Hydralazine HCI 25 mg tab for HTN - 7:00 AM administered at 10:02 AM<BR/>2. Record review of Resident #2's annual MDS Assessment, dated 3/20/2023, reflected an [AGE] year-old female who was admitted to the facility on [DATE] with diagnoses which included Cognitive Communication Deficit, Anxiety and HTN (high blood pressure that is higher than normal). Resident #2's BIMS score was 12, which indicated the resident was moderately impaired. <BR/>Record review of Resident #2's MAR, dated 4/14/2023, reflected the following:<BR/>- <BR/>Metoprolol Tartrate 100 mg tab for HTN- 7:00 AM administered at 11:22 AM<BR/>- <BR/>Gabapentin 100 mg capsule for pain - 7:00 AM administered at 11:22 AM<BR/>- <BR/>Hydralazine HCI 25 mg tab for HTN - 7:00 AM administered at 11:22 AM<BR/>3. Record review of Resident #3's annual MDS Assessment, dated 4/5/2023, reflected a [AGE] year-old male who was admitted to the facility on [DATE] with diagnoses which included Type II Diabetes, HTN (high blood pressure that is higher than normal), Neuropathy (nerve pain) and chronic kidney disease. Resident # 3's BIMS score was 15, which indicated intact cognition.<BR/>Record review of Resident #3's MAR, dated 4/14/2023, reflected the following:<BR/>- <BR/>Admelog Injection Solution sliding scale: if 0-180 = 0; 181 -240 - 4 units; 241- 300 units - 8 units; 301 - 350 10 units; 351- 400 = 12 units for diabetes - 6:30 AM administered at 10:53 AM<BR/>- <BR/>Insulin Pen Needle Inject intramuscularly before meals and at bedtime for diabetes - 6:30 AM administered at 10:53 AM<BR/>- <BR/>Empagliflozin Oral 12.5 mg for hypoglycemia - 7:00 AM administered at 11:02 AM<BR/>- <BR/>Gabapentin 400 mg capsule for pain - 7:00 AM administered at 11:02 AM<BR/>- <BR/>Hydralazine HCI 25 mg tab for HTN - 7:00 AM administered at 11:02 AM<BR/>- <BR/>Losartan Potassium 100 mg tab for HTN - 7:00 AM administered at 11:02 AM<BR/>- <BR/>Amlodipine Besylate 5 mg tab for HTN - 7:00 AM administered at 11:02 AM<BR/>- <BR/>Carvedilol 12.5 mg tab for HTN - 7:00 AM administered at 11:02 AM<BR/>- <BR/>Doxazosin Mesylate 2 mg tab for BP - 7:00 AM administered at 11:02 AM<BR/>4. Record review of Resident #4's annual MDS Assessment, dated 4/5/2022, reflected a [AGE] year-old female who was admitted to the facility on [DATE] with diagnoses which included Parkinson's Disease, Anxiety, Cognitive Communication Deficit, HTN (high blood pressure that is higher than normal), and Neuropathy. Resident #4's BIMS score was 10, which indicated the resident was moderately impaired. <BR/>Record review of Resident #4's MAR, dated 4/14/2023, reflected the following:<BR/>- <BR/>Metoprolol Tartrate 25 mg tab for HTN- 7:00 AM administered at 12:30 PM<BR/>- <BR/>Losartan Potassium 50 mg tab for HTN - 7:00 AM administered at 12:30 PM<BR/>5. Record review of Resident #5's annual MDS Assessment, dated 4/1/2023, reflected a [AGE] year-old female who was admitted to the facility on [DATE] with diagnoses which included Dementia, HTN (high blood pressure that is higher than normal), Cognitive Communication Deficit and Anxiety. Resident #5's BIMS score was 10, which indicated the resident was moderately impaired. <BR/>Record review of Resident #5's MAR, dated 4/14/2023, reflected the following:<BR/>- <BR/>Isosorbide Dinitrate 30 mg tab for HTN- 7:00 AM administered at 12:39 PM<BR/>- <BR/>Metoprolol Succinate ER 25 mg for HTN - 7:00 AM administered at 12:39 PM <BR/>- <BR/>Lisinopril 20 mg tab for HTN - 7:00 AM administered at 12:39 PM<BR/> 6. Record review of Resident #9's annual MDS Assessment, dated 1/13/2023, reflected a [AGE] year-old female who was admitted to the facility on [DATE] with diagnoses which included Cognitive Communication Deficit and Neuropathy. Resident #9's BIMS score was 11, which indicated the resident was moderately impaired. <BR/>Record review of Resident #9's MAR, dated 4/14/202,3 reflected the following:<BR/>- <BR/>Gabapentin 300 mg tab for pain- 7:00 AM administered at 11:31 AM<BR/>7. Record review of Resident #10's annual MDS Assessment, dated 1/11/2023, reflected an [AGE] year-old female who was admitted to the facility on [DATE] with diagnoses which included Depression and HTN (high blood pressure that is higher than normal), and Cognitive Communication Deficit. Resident #10's BIMS score was 15, which indicated intact cognition. <BR/>Record review of Resident #10's MAR, dated 4/14/2023, reflected the following:<BR/>- <BR/>Nifedipine ER 30 mg tab for HTN- 7:00 AM administered at 10:15 AM<BR/>- <BR/>Valsartan 320 mg tab for HTN - 7:00 AM administered at 10:15 AM<BR/>8. Record review of Resident #11's annual MDS Assessment, dated 1/29/2023, reflected an [AGE] year-old male who was admitted to the facility on [DATE] with diagnoses which included Parkinson's Disease, Kidney Failure, and HTN (high blood pressure that is higher than normal. Resident #11's BIMS score was blank; unable to determine.<BR/>Record review of Resident #11's MAR, dated 4/14/2023, reflected the following:<BR/>- <BR/>Digoxin 125 mg tab for heart failure- 7:00 AM administered at 1:29 PM<BR/>- <BR/>Carbidopa-Levodopa 25-100 mg tab for Parkinson's Disease -8:00 AM administered at 1:29 PM <BR/>9. Record review of Resident #15's annual MDS Assessment, dated 10/2/2022, reflected a [AGE] year-old male who was admitted to the facility on [DATE] with diagnoses which included muscle weakness, Cognitive Communication Deficit and HTN (high blood pressure that is higher than normal). Resident #15's BIMS score was 9, which indicated the resident was moderately impaired. <BR/>Record review of Resident #15's MAR, dated 4/14/2023, reflected the following:<BR/>- <BR/>Losartan Potassium 50 mg tab- 7:00 AM administered at 12:17 PM<BR/>- <BR/>Nifedipine ER 60 mg tab for HTN - 7:00 AM administered at 12:17 PM<BR/>- <BR/>Hydralazine HCI 50 mg tab for HTN - 7:00 AM administered at 12:17 PM<BR/>In an interview on 4/14/2023 at 10:39 AM, Resident #3 stated he did not get his morning medication on time on 4/9/2023. Resident #3 stated he was stressed out with the situation but did not experience any side effects. <BR/>In an interview on 4/14/2023 at 10:51 AM, Resident #9 stated she did not get her morning medication on time 4/9/2023. Resident #9 stated she was frustrated with not getting her medication on time. Resident #9 stated she was not in any pain. <BR/>In an interview on 4/14/2023 at 1:51 PM, LVN C stated she administered medication for residents late on 4/9/2023. LVN C stated she was not scheduled to work and was called into cover a shift. LVN C stated she arrived around 9:50 AM on 4/9/2023. LVN C stated she informed the SC medication would be late. <BR/>In an interview on 4/14/2023 at 2:13 PM, the DON stated it was brought to her attention on 4/9/2023 staff had called out. The DON stated she expected staff to notify her if there were any medication errors. The DON stated she ran the daily MAR report to verify medication administration/errors. The DON stated an internal incident report was completed, and the PCP notified. The DON stated no residents had adverse reactions. <BR/>Record review of the facility's, undated, policy on Medication Administration, reflected It is the policy of this facility, medication shall be administered as prescribed by resident's physician, nurse practitioner or physician assistant. Procedure 7. Unless otherwise specified by the resident's attending physician, routine medications will be administered per the facility time ranges. This is to promote the continuance of a home like environment for our residents.

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview, and record review, the facility failed to maintain an infection prevention and control program designed to provide a safe, sanitary, and comfortable environment and to help prevent the development and transmission of communicable disease and infections for 6 (Residents #6, #39, #42, #43, #49, and #204) of 10 residents reviewed for infection control. <BR/>The facility failed to implement an infection control and prevention that included wound care procedures and cross contamination for Resident #39 and #43 during wound care.<BR/>The facility failed to ensure CMA C sanitized blood pressure cuff between use on Residents #6, #42, #49, and #204. <BR/>The facility failed to ensure CNA F maintained a contaminate free clean linen for all residents in BACK HALL ODD and BACK HALL EVEN hallway from rooms 21 to room [ROOM NUMBER].<BR/>These failures could place residents at risk of infectious diseases, cross contamination, staph infection, and hospitalization.<BR/>The finding included:<BR/>Review of Resident #6 's admission record, dated 01/25/2024, revealed a [AGE] year-old female admitted to facility on 04/07/2023 with diagnoses that included stroke, unspecified intellectual disabilities, difficulty communicating, dysphasia (difficult swallowing), depression, unspecified schizoaffective disorder, anxiety, blind in right eye, lack of coordination and Parkinson's disease without involuntary muscle spasms or jerks (a progressive nervous system disorder, which affects the ability to move muscles).<BR/>Record review of Resident #39's admission Record dated 01/25/2025, reflected a [AGE] year-old female admitted to facility on 11/28/2023 with diagnoses that included shortness of breath with Oxygen dependance, type 2 diabetes Meletus, heart attack, reflex, high cholesterol, high blood pressure, and Cerebrovascular diseases (a condition that affects blood flow to your brain) <BR/>Review of Resident #39's order summary report dated 01/25/2024, reflected Left Buttock Moisture Associated Skin Damage, clean with Normale Saline or Wound Cleanser, Pat Dry, Apply Calcium Alginate and cover with Dry dressing. Daily and PRN for soiled or tattered dressing. As needed. Active date 01/22/2024. Left Buttock Moisture Associated Skin Damage, clean with Normale Saline or Wound Cleanser, Pat Dry, Apply Calcium Alginate and cover with Dry dressing. Daily and PRN for soiled or tattered dressing. Every shift, active date 01/22/2024.<BR/>Records review of Resident # 42's admission Records dated 01/25/24 reflected, an [AGE] year-old female who admitted to the facility on [DATE]. Resident # 42's diagnoses included Anxiety, Stroke, high cholesterol, history of blood clots, lack of coordination, abnormal posture, and Osteoarthritis, high blood pressure.<BR/>Review of Resident #43's admission Record dated 01/25/2024, reflected a [AGE] year-old female admitted to facility on 10/11/2023 with diagnoses that included alcoholic cirrhosis with ascites (this a disease of liver dysfunction fluid collection around abdomen and chest area), cocaine dependence, both legs amputated, depression, low iron anemia, blood clots, and congestive heart failure. <BR/>Review of Resident #43's order summary report dated 01/25/2024, reflected Left AKA Trauma, Apply Betadine Daily and LOTA<BR/>everyday every day shift for wound healing active date 12/20/2023.<BR/>Review of Resident #49's admission Record, dated 01/25/24 revealed he was a [AGE] year-old male, admitted on [DATE], with diagnoses that included Parkinson's (a progressive nervous system disorder, which affects the ability to move muscles), Brain disease that changes brain function or structure (encephalopathy), fluid imbalance, Schizophasia, repeated falls and lack of coordination unspecified.<BR/>Records review of Resident # 204's admission Record, dated 01/25/2024, revealed a [AGE] year-old female admitted to facility on 01/13/2024 with diagnoses that included local infection of skin and fat tissue (subcutaneous), high blood sugar, acute kidney failure with tubular dying/wasting (necrosis), dependence on kidney dialysis, difficulty breathing, and severe obesity.<BR/>Observation and interview on 01/23/2024 at 10:56 AM, revealed CNA F pulled linen from a dark green covered clean linen cart by BACK HALL EVEN hallway. CNA F dropped a gown on the floor as she pulled linen, she picked up the gown that fell on the floor and threw it back into the clean linen cart. She took the clean linen and entered room [ROOM NUMBER] and closed the door. CNA F said that the floor was clean. CNA F said that even though it was a high traffic hallway, the housekeeper had just cleaned the floor. She then opened the green cover of linen and got a different item. She was informed that the gown had landed on the top shelf of linen, and she grabbed it and went back into room [ROOM NUMBER]. CNA F did not see any risk. <BR/>Wound care observation and interview with ADON E on 01/23/24 at 02:21 PM, revealed ADON E prepared wound care items in the hallway outside Resident #43's room. ADON E wiped bedside table, after fanning table to dry with her hand, she placed her wound care items on table. 1 piece of wax paper on the left and another wax paper on the right side on the same bedside table. Puts new gloves on, bilateral Below the Knee Amputee, wiped left knee with saline, placed soiled gauze on right side wax paper. Removed gloves and placed them on right side on wax paper, hand hygiene. New gloves on. No biohazard bag or trash bag for soiled items. No pain assessment. Picked up clean gauze with wound cleaned crossed over soiled items on right side wax paper and wiped wound again, hand hygiene, new gloves. Applied betadine to wound. Removed gloves. When done with wound care, bundled the soiled items on the wax with her gloves. Resident asks her if she would wipe the right outer side of her wound. ADON E said that area was healed. ADON E washed hands and picked up the soiled wound care items and puts them in the treatment cart in a regular clear bag. Hand hygiene after disposing the soiled items.<BR/>Wound care observation and interview with ADON E on 01/23/2024 at 02:36 PM, revealed ADON E prepared wound care items in the hallway outside Resident #39. ADON E wiped bedside table, after drying placed her wound care items on table. 1 wax paper piece on the left and another on the right side on the bedside table. ADON E wears clean gloves and removed old dressing from Resident #39 from Left Buttock dated 01/22/24 and placed soiled old dressing on the right-side wax piece of paper. Removed gloves and placed them on top of old dressing next to clean dressing items on the same table. After hand hygiene gets new gloves cleans wound 3 times puts all soiled items on the right-side wax piece of paper. After hand hygiene gets new gloves puts medication cream on gauze and puts it on wound. She finished the wound care dated and initial and Resident #39 is dressed. No biohazard bag or trash bag for soiled items. ADON E took all soiled items on right-side and wax piece of paper crumped them in a ball, carried soiled outside and placed them in treatment cart trash can outside the room. She washed her hands and cleaned off Resident #39 bedside table. <BR/>Interview with ADON E on 01/24/2024 at 2:10 PM, revealed that she had been nervous and that she performed multiple hand hygiene during wound care. She that today she was prepared for Resident #203 wound care observation and remembered the biohazard bag for the soiled items. She said the risk of not having a separate area for clean and soiled wound items was contamination and risk of infection.<BR/>Observations and interview during medication observation on 01/25/2024 from 09:11 am to 10:24 AM, revealed CMA C went into Resident #204's room took her BP on left wrist. She went back to medication cart placed soiled BP cuff on top of medication cart. Hand hygiene is performed. Resident #204 BP 93/56, HR 77. CMA C does not sanitize the BP cuff. CMA C administered medications to Resident # 204. CMA C then wheeled medication cart to the dining room and parked cart outside the dining area. CMA C looked up resident she was looking for on the computer and went into dining room with soiled BP cuff where residents were having an activity and placed soiled BP cuff on Resident #6 wrist. Resident# 6's BP129/81, pulse 108. She then came back to the medication cart and put the soiled BP cuff on top of medication cart. CMA C obtained Resident #6 medications. Hand hygiene is performed after medication administration to Resident #6. BP cuff was not sanitized. CMA C then looked up another resident on her computer and took the soiled BP cuff off the top of medication cart and went back into the dining room and placed soiled BP cuff on Resident #49 wrist. BP reading unknown. CMA C placed soiled BP cuff back on top of Medication cart. She gave two pills to Resident # 49. CMA C performs hand hygiene after She administered medications to Resident #49. CMA C then looked up another resident on her computer. Resident is identified as Resident #42. CMA C took same soiled BP cuff and went back into dining room and placed BP cuff on Resident # 42's wrist. Resident #42's BP 172/67, pulse 61. 7. CMA C places the unsanitized and unclean BP cuff back on the medication cart. CMA C attempted to continue with another resident, but surveyor intervened and stopped CMA C. <BR/>Interview with CMA C on 01/25/24 at 10:24 AM, revealed that CMA C had forgotten to sanitize the BP cuff in between the residents. She said that she was supposed to clean the BP cuff between residents, but she had been so nervous that she forgot. She said that the risk of not sanitizing and cleaning equipment between residents was the spread of infection.<BR/>Interview with DON on 01/24/34 at 01:58 PM, revealed after each resident, the BP cuff should be cleaned with the purple top San cloth sanitizer cloths. She said that she expected staff to sanitize the BP cuff, thermometer, and pulse oximeter before use, in between each resident and after use. DON said that all staff are in-serviced on infection control prevention every quarter and as needed. She said the risk of not cleaning equipment in-between residents is the spread of infection.<BR/>Facility did not have policy for wound care and/ or handling biohazard items. <BR/>Review of the facility's policy dated November 9, 2022, and titled Standard Precautions revealed .Standard precautions are used in the care of all residents regardless of their diagnoses, or suspected or confirmed infection status .hand hygiene is performed with soap (anti-microbial or non-antimicrobial) or alcohol-based hand rub before and after contact with the resident .Resident-Care Equipment: reusable equipment is not used for the care of more than one resident until it has been appropriately cleaned and reprocessed .

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview, and record review, facility failed to provide necessary respiratory care consistent with professional standards of practice, for 1 (Resident # 22) of 4 residents reviewed for Oxygen therapy.<BR/>Facility failed to ensure Resident #22 had a portable oxygen tank that was not depleted of consistent oxygen therapy.<BR/>This failure could place resident at risk for difficulty breathing, anxiety, shortness of breath. <BR/>Finding included:<BR/>Review of Resident #22 's admission record, dated 01/25/2024, revealed a [AGE] year-old female admitted to facility on 05/12/2022 with diagnoses that included unspecified dementia, unspecified intellectual disabilities, difficulty communicating, dysphasia (difficult swallowing), anxiety, need for assistant with personal care, protein calorie malnutrition, localized swelling disorder, lack of coordination, heart failure, and difficulty catching a breath (Dyspnea).<BR/>Review of Resident #22's annual MDS, dated [DATE], reflected Resident #22 had a BIMs (Brief Inventory of Mental Status) of zero, indicating severe cognitive impairment. The document reflected no behavioral issues or indicators of psychosis. The document reflected resident required oxygen therapy. Functionally Resident #22 used a wheelchair and required extensive two-person assistance for bed mobility (moving herself around in her bed), transfer, dressing, and toilet use. She was totally dependent on staff for bathing but was able to feed herself. <BR/>Review of Resident #22's order summary on 01/23/2024, reflected O2 [Oxygen] AT 3L[liter]/MIN CONTINUOUS PER every shift, active 05/13/2022.<BR/>Review of Resident #22's care plan reflected care plan initiated 06/07/2022, Focus: [Resident #22] Has Oxygen Therapy r/t<BR/>Ineffective gas exchange; Goal: Will have no s/sx [signs and symptoms] of poor oxygen absorption through the review date; Interventions: Change O2 tubing, and Humidifier bottle as ordered, give medications as ordered by physician. Monitor/document side effects and Effectiveness, promote lung expansion and improve air exchange by positioning with proper body.<BR/>alignment (if tolerated, head of bed at 45 degrees), Provide reassurance and allay anxiety: Have an agreed-on method for the resident.<BR/>to call for assistance (e.g., call light, bell). Stay with the resident during episodes of<BR/>respiratory distress .<BR/>Observation and interview on 01/23/2024 at 12:28 PM, Resident #22 was sitting at table in dining room with oxygen tank on zero (0), and meter shows to be just into the red (empty) portion. Oxygen tubing was wrapped around resident wheelchair.<BR/> Resident #22 was non-interview able however she removed the oxygen tubing from her nose and there was nothing coming out of the tubing. One of aides in dining was asked by Surveyor to alert a nurse that Resident #22 needed a nurse. <BR/>Observation and interview with ADON E on 01/23/24 at 12:40 PM, ADON E came in dining area and stood next to Resident #22. She did not access resident. ADON E said that the red meter meant that the oxygen tank was empty and needed to be refilled. She said Oxygen tank monitoring was done by the floor nurse. She said Resident #22 was on 3 liters of oxygen. She said risk of not having oxygen was increased confusion and respiratory distress. Risk of not having clean tubing was a risk for infection control. <BR/>Observation and interview on 01/23/24 12:44 PM, LVN G finally arrived at 12:44 pm with a full oxygen tank and attached Resident #22 to the new full tank. LVN G did not check pulse Oxygen. LVNG said that she had checked Resident #22's tank that morning. She said reading was full in green section. She said CAN F brought resident into the dining room. She said it was the nurse's is responsible for making sure resident has her O2, and tubing was scheduled every Sunday to be changed and Tubing was dated. Resident #22's tubing was not dated. LVN G said the risks of lack of continuous supplemental oxygen were hypoxia, sob, possible death. Risk of not having clean tubbing was a risk for infection control.<BR/>Interview with DON on 01/24/34 at 01:58 PM, revealed she was shocked that ADON E was in the dining area and she did not report to her. She said that was unacceptable nursing practice and she would start to in-service. risks of lack of continuous supplemental oxygen were hypoxia, shortness of breath, possible death. <BR/>Review of facility's policy titled Oxygen Administration revision date 07/2013, reflected .The purpose of the oxygen therapy is to provide sufficient oxygen to the blood stream and tissues.<BR/>The resident's clinical record will include:<BR/>1. <BR/>That oxygen is to be administered.<BR/>2. <BR/>When and how often oxygen is to be administered.<BR/>3. <BR/>The type of oxygen device to use (i.e., mask, nasal)<BR/>4. <BR/>Any special procedures or treatment to be administered.<BR/>5. <BR/>Charting and documentation related to oxygen use.

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview, and record review, the facility failed to ensure the medication error rate was not 5 percent (5%) or greater for 3 of 25 opportunities resulting in a 8 percent medication error rate for 1 of 10 residents observed for medication pass.<BR/>Facility failed to ensure Resident #6 medications were administered as physician order.<BR/>Facility failed to ensure Resident #6 medication were not crushed or mixed into a cocktailed without a physician order.<BR/>Facility failed to ensure Resident #6 received chewable aspirin instead of safety coated aspirin that was crushed without a physician order.<BR/>These failures could place residents at risk for significant medication errors and jeopardize the resident health and safety. <BR/>Finding included:<BR/>Review of Resident #6 's admission record, dated 01/25/2024, revealed a [AGE] year-old female admitted to facility on 04/07/2023 with diagnoses that included stroke, unspecified intellectual disabilities, difficulty communicating, dysphasia (difficult swallowing), depression, unspecified schizoaffective disorder, anxiety, blind in right eye, lack of coordination and Parkinson's disease without involuntary muscle spasms or jerks (a progressive nervous system disorder, which affects the ability to move muscles).<BR/>Review of Resident #6's physician orders dated 01/25/2024, reflected Aspirin Tablet Chewable 81 MG, Give 1 tablet by mouth one time a day for blood clot prevention active date 02/17/2022. Carbidopa-Levodopa Tablet 25-100 MG Give 2 tablet by mouth four times a day for Parkinson's active date 02/17/2022, Escitalopram Oxalate Tablet 20 MG Give 1 tablet by mouth one time a day for Depression AEB feelings of hopelessness/Socially withdrawn related to DEPRESSION, UNSPECIFIED active date 04/10/2022, Bisoprolol Fumarate 5 MG Tablet Give 2.5 mg by mouth one time a day for HTN HOLD FOR SBP LESS THAN 110 OR DBP LESS THAN 60 OR PULSE LESS THAN 60 Give 1/2 tablet ( 2.5mg) by mouth 1 time daily *HOLD AS DIRECTED PER MAR* active 09/10/2023.<BR/>GENERIC EQUIVALENT OF MEDICATIONS MAYBE DISPENSED UNLESS OTHERWISE SPECIFIED active date 02/17/2022. <BR/>Review of Resident #6's quarterly MDS assessment, dated 11/10/2023, reflected Resident #6 had no BIMS (Brief Inventory of Mental Status) score. She had no indicators of delirium, depression, or behaviors. Resident #6 had impaired range of motion, both upper and lower body, on both sides of his body, and was completely dependent on staff for all his ADLs and movement in bed. <BR/>Review of Resident #6's care plans reflected a care plan initiated on 04/10/2023, Focus: [Resident #6] has a nutritional problem r/t [related to] inability to feed self, dysphagia [difficult swallowing], mech altered diet; Goal Will maintain adequate nutritional status as evidence by maintaining weight with no s/sx [signs and symptoms] of malnutrition through review date.; Interventions: Administer medications as ordered. Monitor/Document for side effects and effectiveness, ( .).<BR/>Observation and interview during medication observation on 01/25/2024 from 09:11 am to 10:24 AM, revealed CMA C put 4 tablets belonging to Resident #6 in a medication cup, she then transferred all 4 pills to a small clear bag and crushed the medication together. One of the medications crushed was a house stock of Low dose Aspirin 81 mg safety Coated not Aspirin Tablet Chewable 81 MG as ordered. CMA C then added the crushed medications into another cup with some apple sauce. She then added the &frac12; pill of Bisoprolol Fumarate, without crushing it and administered the medications to Resident #6. CMA C said that all the nursing staff that administered Resident #6 medications crushed it. She said that when she was trained, she was told that Resident #6 had swallowing problems and needed her medications crushed. CMA C said that she cannot remember if resident had orders to crush her medication. CMA C added that she was not aware that she could not mix and cocktail all Resident #6 medications together without an order. CMA C did not state the risk.<BR/>Interview with the ADMN on 01/24/2024 at 4:40 pm, revealed that he expects nursing staff to follow the facility policy.<BR/>An interview on 01/25/2024 at 4:35 PM, the DON said that Resident #6 had orders to cocktail her medications at some point since her initial admission in 2022. She said that she expects all medication aides and nurses to follow physician orders. She said if there is no order do not crush and cocktail resident medication. She said the risk is medication error.<BR/>Review of the facility policy Administering Medications, revised 04/19, reflected . Medications are administered in accordance with prescriber orders, including any required time frame. <BR/>

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview, and record review, the facility failed to ensure that all drugs and biologicals used in the facility are labeled in accordance with professional standards, including expiration dates and with appropriate accessory and cautionary instructions for 1 (Resident #15) of 10 residents reviewed for storage of drugs and Biologicals.<BR/> Facility failed to ensure insulin for Resident #15 was correctly labeled with the date it was opened.<BR/>Finding included:<BR/>Review of Resident #15 's admission record, dated [DATE], revealed a [AGE] year-old female who admitted to the facility on [DATE] with diagnoses that included stroke, type 2 diabetes, high blood pressure, other viral pneumonia, muscle wasting, unsteady on her feet and lack coordination, stiffness of joints, falls, depression and insomnia. <BR/>Review of Resident #15's order summary, dated [DATE], reflected NovoLIN R FlexPen Injection Solution Pen-injector<BR/>100 UNIT/ML (Insulin Regular (Human)) Inject as per sliding scale: if 0 - 150 = 0; 151 - 200 = 2; 201 - 250 =4; 251 - 300 = 6; 301 - 350 = 8; 351 - 400 = 10; 401-450 = 12 401 OR ABOVE=12 units; recheck in 1 hour, notify MD, subcutaneously before meals for DM II NOTIFY MD OF BS &lt;70, active date [DATE].<BR/>Observation and interview during medication storage and labelling inspection on [DATE] at 12:47pm, reveled Resident #15 insulin pen had no open and or discard date after 30 days of use. LVN A took insulin pen from the top drawer of medication cart and set the 2 units on the insulin pen and administered the insulin in the abdomen of Resident #15. LVN A said that the opening date of the insulin pen fell off the insulin pen. She stated that she did not know when insulin pen was opened, but it was recent. LVN A said that the facility policy was to use opened insulin within 30 days of opening it.<BR/>Interview with the ADMN on [DATE] at 4:40 pm, revealed that he expects nursing staff to discard expired medication per manufacturer and to follow the facility policy.<BR/>An interview on [DATE] at 4:35 PM, with the DON revealed all nurses should check insulin prior to administering to resident and the open insulin should be dated and should have legible resident's name on the insulin. She said all the nurses were responsible for overseeing that insulin was checked and not expired. She said the ADON E had audited the medication carts recently. She said administering a medication that had no date was a deficit nursing practice. She said this was a med error.<BR/>Record review of the facility's, undated, policy, Storage of Medication, reflected that, will maintain medication storage and preparation areas in a clean, safe, and sanitary manner .Outdated, contaminated, or deteriorated medications and those in containers that are cracked, soiled, or without secure closures are immediately removed from stock, disposed of according to procedures for medication destruction and reordered from the pharmacy .

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview and record review, the facility failed to ensure clean, comfortable environment and maintenance services for one esident #30) of eight residents reviewed for clean and comfortable environment. <BR/>The facility failed to maintain functional plumbing in the bathroom of Resident #30, causing her sink to not drain properly, to the extent she could not get hot water in her bathroom sink. <BR/>These failures could place residents at risk for lack of hygiene, and a decreased quality of life.<BR/>Findings included:<BR/>Review of Resident #30's face sheet reflected she was a [AGE] year-old female, admitted [DATE], with diagnoses of unspecified dementia, severe, with behavioral disturbance, cerebral infarction (stroke), and bi-polar disorder. Resident #30 was listed as her own Responsible Party <BR/>Review of Resident #30's quarterly MDS, dated [DATE], reflected she was able to understand others, and to be understood. Resident #30 had a BIMS of 11, indicating possible moderate cognitive impairment. The document reflected she had no indicators of delirium, or depression, and no behaviors. Resident #30 ambulated with a walker, and was independent, or required set-up only for her ADLs, except for bathing, when she required supervision or touching assistance. <BR/>An interview on 10/24/24 at 3:46 PM with Resident #30 revealed she liked the people at the facility, and had no problems with her care, but was looking for a different facility to be transferred to, because she could not get hot water in her bathroom. She said she had complained to numerous staff, and could not name anyone, but knew she told the maintenance man repeatedly, and she was very tired of it. <BR/>An observation of Resident #30's bathroom on 01/24/24 at 3:47 PM, revealed the stem for lifting the sink stopper was thoroughly rusted, and had no knob. The metal drain was also rusted, and there was no plug in or near the sink. The surveyor started running the water from the left (hot) knob and waited for three minutes (timed on watch) for hot water, but had to stop the water from running because the level reached the top of the sink and was about to run over. At the point of turning the water off, it was warm to the touch, but not hot. When the surveyor turned off the water, the sound of water falling on the floor could be heard, and the surveyor observed that water was running and dripping from the pipes beneath the sink onto the floor, and into a rectangular plastic container, which was on the floor when the surveyor entered the bathroom. During the time the water was running, the surveyor had flushed the toilet, which had feces and toilet paper in it, and it did not flush, but only swirled the contents around in the bowl. <BR/>An interview and observation on 01/24/24 at 3:54 PM, revealed after being informed of the problem, the Administrator was in the resident's room, explaining what happened to the Maintenance Director and asking him to fix it, and the Maintenance Director looked at the bathroom and said he needed to get a bucket to drain the sink, and he would return right away. <BR/>An interview on 01/24/24 at 4:09 PM, Resident #30 revealed she had never been able to run the water long enough to see if it got hot, because the sink didn't drain, and she did not want to overflow it, so she just assumed she did not have hot water. She said the toilet sometimes had problems flushing, but not always. She said she was very glad and relieved they were fixing her water, because she hated washing her hands and face with cool water, and she had to do it every day. <BR/>An interview on 04/24/24 at 4:45 PM, the Administrator revealed he had never heard anything about the plumbing problem. He said the former Maintenance Director was responsible for that, and the new Maintenance Director had only been there for about two weeks. He said he checked the water temperatures and kept a lot. The Administrator said there was no form or book the staff filled out, and they used an electronic system to manage maintenance tasks, which any staff member could use, but they usually just texted the Maintenance Director. <BR/>An interview on 01/24/24 at 4:30 PM, the Maintenance Director revealed he had been working in the facility for two weeks, and Resident #30 had never complained to him about her bathroom. He said he was able to fix the problem easily, that there was a lot of hair plugging the sink. He said he did check the water temperatures a log of the rooms he checked, and there had been no issues, all rooms, even the end of the hall, were 100-108 degrees. He said the temperature in Resident #30's room was within range, but it did take a while for the hot water to reach the end of the hall, if people were not using the showers or using warm water in that hall, because of the type of pump they had. He said he used the plunger on her toilet, and it was fine, there was no blockage, it was just the hair in the sink he had to fix. <BR/>An interview on 01/25/24 at 5:12 PM, the Temporary Administrator (from a sister facility, sitting in for the Administrator while he was on leave) revealed the facility did not have a policy that would specifically address the plumbing in resident rooms. <BR/>Review of the policy for Safe/Comfortable/Homelike Environment, revised 01/22, reflected Policy: Residents are provided with a safe, clean, comfortable and homelike environment ( .) Procedure: I. Staff shall provide person-centered care that emphasizes the residents' comfort, independence and personal needs and preferences. 2. The facility staff and management shall maximize, to the extent possible, the characteristics of the facility that reflect a personalized, homelike setting. These characteristics include: a. Cleanliness and order; ( .) g. Comfortable temperatures.

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview, and record review, the facility failed to ensure that residents who received nutrition by enteral means received the appropriate treatment and services according to professional standards of maintenance for one (Resident #40) of one resident reviewed for enteral feeding. <BR/>The facility failed to ensure Resident #40's g-tube water and enteral administration set (tubing attached to formula and water bottles for continuous g-tube feeding) was changed when his formula was changed, and failed to ensure the formula was dated when it was changed. <BR/>This failure could place residents at risk of infection due to not following appropriate procedures. <BR/>Findings included:<BR/>Review of Resident #40's face sheet, dated 01/25/24 revealed he was an [AGE] year-old male, admitted on [DATE], and had diagnoses of Parkinson's (a progressive nervous system disorder, which affects the ability to move muscles), dysphasia (trouble swallowing) following a stroke, and gastronomy (g-tube or feeding tube) status, and gastronomy malfunction. <BR/>Review of Resident #40's quarterly MDS assessment, dated 11/04/23, reflected Resident #40 had a BIMS (Brief Inventory of Mental Status) of zero, indicating sever cognitive impairment. He had no indicators of delirium, depression, or behaviors. Resident #40 had impaired range of motion, both upper and lower body, on both sides of his body, and was completely dependent on staff for all of his ADLs and movement in bed. Resident #40 was always incontinent of bowel and bladder. The document reflected Resident #40 had a feeding tube while a resident of the facility and received 51% or more of his nutrition through the feeding tube. <BR/>Review of Resident #40's care plans reflected a care plan initiated 01/29/23, Focus: (Resident #40) has nutritional problem or potential nutritional problem r/t Parkinsons, CVA, Gtube, NPO. Goal: Will maintain adequate nutritional status as evidenced by maintaining weight with no s/sx of malnutrition through review date. Interventions: PT, OT, ST Therapy evaluation and treatment per physician orders; Supplement medications as ordered<BR/>Review of Resident #40's care plans reflected a care plan initiated 02/20/23, Focus: [NAME] requires tube feeding r/t Dysphagia, Swallowing problem/ NPO; Goal: ( .) Will remain free of side effects or complications related to tube<BR/>feeding through review date.; Interventions: ( .) Change Enteral Administration Set as ordered; ( .) Is dependent with tube feeding and water flushes. See MD orders for current feeding orders.<BR/>Review of Resident #40's order summary, dated 01/25/23, reflected NPO (Nothing by mouth) diet, Active, Start Date 02/02/2023; Enteral Feed Order every shift CHANGE ENTERAL ADMINISTRATION SET WITH EVERY FORMULA CHANGE., Active, Start Date 02/03/2023; Enteral Feed Order every shift FORMULA: OSMOLITE 1.5 AT 55 ML/HR X 22 HOURS TO PROVIDE 1815 CC/CAL./DAY WITH FREE WATER FLUSH 200 ML Q 4 HOURS FEEDING PUMP TO RUN FROM 1200 TO 1000. DOWNTIME FOR ADLs AND ACTIVITY 10AM - 12N, Active, 08/04/2023; Enteral Feed Order every shift TYPE OF FEEDING TUBE: g-tube DX: Dysphagia, Active 02/03/2023; Enteral Feed Order every night shift CHANGE<BR/>SYRINGE, Active 02/02/2023<BR/>An observation on 01/23/24 at 11:47 AM, revealed Resident #40 was sleeping upon surveyors entering the room, and awoke and was incoherent but alert to the surveyors' presence, and smiling. He did not appear to be able to answer any questions. Resident #40's water bag was dated 01/21/24, 8:50 PM, and was almost empty. His 1-liter formula bottle was slightly less than half-full. Surveyors attempted to find a date on all sides of the formula bottle, but there was no date. <BR/>Review of Resident #40's MAR for January 2023 reflected on 01/22/23, LVN A had signed off the day shift, and LVN B had signed on the evening shift for the order Enteral Feed Order every shift FORMULA: OSMOLITE 1.5 AT 55 L/HR X 22 HOURS TO PROVIDE 1815 CC/CAL./DAY WITH FREE WATER FLUSH 200 ML Q 4 HOURS FEEDING PUMP TO RUN FROM 1200 TO 1000. DOWNTIME FOR ADLs AND ACTIVITY 10AM - 12N and for the order Enteral Feed Order every shift CHANGE ENTERAL ADMINISTRATION SET WITH EVERY FORMULA CHANGE.<BR/>Review of Resident #40s nursing progress note by LVN A, effective date 01/22/24 at 4:05 PM, reflected Alert to self, no resp distress noted at the moment, lung sounds clear and equal bilaterally, abdomen soft, non tender non distended, bowel sounds x 4 quads, g tube remain Intact and patent, osmolite 1.5 @55ml/hr continuous, tolerating feeding well. There were no other nurse's notes for the dates 01/22/24, or 01/23/24, regarding the resident's feeding tube. <BR/>An interview on 01/25/24 at 2:02 PM, with LVN A revealed she remembered changing Resident #40's formula and water and she changed everything, the water, and the tubing set, when she did it, not just the formula. She said she did not work on Resident #40's hall often and was struggling a little to remember the exact day (01/22/23.) She said the bottle of formula was good for 48 hours, but his was changed daily. She said it was correct practice to change everything out when you changed the formula, because you would not want the old and new to get mixed up, and for everything to be clean, or the resident could get an upset stomach, as if they drank spoiled milk. She said she always dated it, the bottles so they could tell when they were placed. <BR/>An interview on 01/25/24 at 4:35 PM, with the DON revealed on 01/23/23 she had the staff check on Resident #40's g-tube feeding, and they told her there was a date on it. She said the bottle said 48 hours on it, so they had been waiting until it was almost empty and changing it, but they were going to go back to changing it every 24 hours, and it will probably be done on the night shift. <BR/>Review of the facility policy Gastrostomy Tube Care and Management, dated 01/22, reflected the policy did not address replacing the tubing with new tubing, or dating the bottles, specifically. It did reflect: Policy: It is the policy of this facility to provide proper care and maintenance of gastrostomy tubes. Procedure: ( .) 11. Cleaning Tubes and Accessories: a. Wash your hands before handling gastrostomy tubes and attachments to decrease the risk of infection. b. Clean the resident side of any connections to ensure that all surfaces that contact each other are free of the slick coating caused by formula residue. c. Clean the outside of the tube, feeding adapter, and bolster daily with soap and water. d. Clean the inside of the feeding adapter periodically using water and cotton swabs. e. Clean all accessories, including syringes, after each use.

Based on interviews and record reviews the facility failed to ensure they employed professional staff required to be licensed for 1 (Administrator) of 5 employees reviewed for licensure. <BR/>The facility failed to ensure the Administrator had a valid LNFA license.<BR/>This failure could place the residents at risk of not receiving care regulated by CMS.<BR/>Findings included:<BR/>Interview on 08/17/23 at 4:45 PM the Administrator stated he had completed the Licensed Nursing Facility Administrator course but had not passed the test. He stated he was eligible to re-take the test at the end of August. He stated he did not have a current LNFA license and did not know who's license he was operating under, but thought it might be the previous administrator. He stated he was appointed to the job with the anticipation he would pass his test. <BR/>Review of information retrieved from TULIP Nursing Facility Administrator Public Registry on 08/28/23 revealed the Administrator's NFA License Status was listed as Prospective. The sections for License Number, License Issue Date, and License Expiration Date were all blank.

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview, and record review, the facility failed to ensure that all drugs and biologicals used in the facility are labeled in accordance with professional standards, including expiration dates and with appropriate accessory and cautionary instructions for 1 (Resident #15) of 10 residents reviewed for storage of drugs and Biologicals.<BR/> Facility failed to ensure insulin for Resident #15 was correctly labeled with the date it was opened.<BR/>Finding included:<BR/>Review of Resident #15 's admission record, dated [DATE], revealed a [AGE] year-old female who admitted to the facility on [DATE] with diagnoses that included stroke, type 2 diabetes, high blood pressure, other viral pneumonia, muscle wasting, unsteady on her feet and lack coordination, stiffness of joints, falls, depression and insomnia. <BR/>Review of Resident #15's order summary, dated [DATE], reflected NovoLIN R FlexPen Injection Solution Pen-injector<BR/>100 UNIT/ML (Insulin Regular (Human)) Inject as per sliding scale: if 0 - 150 = 0; 151 - 200 = 2; 201 - 250 =4; 251 - 300 = 6; 301 - 350 = 8; 351 - 400 = 10; 401-450 = 12 401 OR ABOVE=12 units; recheck in 1 hour, notify MD, subcutaneously before meals for DM II NOTIFY MD OF BS &lt;70, active date [DATE].<BR/>Observation and interview during medication storage and labelling inspection on [DATE] at 12:47pm, reveled Resident #15 insulin pen had no open and or discard date after 30 days of use. LVN A took insulin pen from the top drawer of medication cart and set the 2 units on the insulin pen and administered the insulin in the abdomen of Resident #15. LVN A said that the opening date of the insulin pen fell off the insulin pen. She stated that she did not know when insulin pen was opened, but it was recent. LVN A said that the facility policy was to use opened insulin within 30 days of opening it.<BR/>Interview with the ADMN on [DATE] at 4:40 pm, revealed that he expects nursing staff to discard expired medication per manufacturer and to follow the facility policy.<BR/>An interview on [DATE] at 4:35 PM, with the DON revealed all nurses should check insulin prior to administering to resident and the open insulin should be dated and should have legible resident's name on the insulin. She said all the nurses were responsible for overseeing that insulin was checked and not expired. She said the ADON E had audited the medication carts recently. She said administering a medication that had no date was a deficit nursing practice. She said this was a med error.<BR/>Record review of the facility's, undated, policy, Storage of Medication, reflected that, will maintain medication storage and preparation areas in a clean, safe, and sanitary manner .Outdated, contaminated, or deteriorated medications and those in containers that are cracked, soiled, or without secure closures are immediately removed from stock, disposed of according to procedures for medication destruction and reordered from the pharmacy .

Based on interview and record review, the facility failed to follow guidelines for mandatory submission of staffing information based on payroll data in a uniform format. Long-term care facilities must electronically submit to CMS complete and accurate direct care staffing information, including information for agency and contract staff, based on payroll and other verifiable and auditable data in a uniform format according to specifications established by CMS for 1 of 4 quarters reviewed for Fiscal year Quarter four of 2023 (July 1- September 30).<BR/>The facility failed to submit RN staff hours for 07/15/23, 08/11/23, 08/18/23, 08/19/23, 08/25/23, 08/26/23, 09/02/23, 09/09/23, 09/16/23, and 09/23/23. <BR/>The facility's failures could place residents at risk for needs not being met and a decreased quality of care.<BR/>Findings included:<BR/>Review of the CMS PBJ report for CMS for Fiscal Year Quarter four of 2023 (July 1- September 30) reflected No RN Hours was triggered, for lack of RN coverage on for 07/15/23, 08/11/23, 08/18/23, 08/19/23, 08/25/23, 08/26/23, 09/02/23, 09/09/23, 09/16/23, and 09/23/23. <BR/>Review of RN time stamp detail sheets for agency RNs and direct care schedules for 07/15/23, 08/11/23, 08/18/23, 08/19/23, 08/25/23, 08/26/23, 09/02/23, 09/09/23, 09/16/23, and 09/23/23 reflected sufficient RN coverage on those dates. <BR/>An interview on 01/25/24 at 3:15 PM with the DON revealed she was new to the facility, and the ADON was responsible for scheduling the nurses. She provided time stamp details for agency RNs on for 07/15/23, 08/11/23, 08/18/23, 08/19/23, 08/25/23, 08/26/23, 09/02/23, 09/09/23, 09/16/23, and 09/23/23.<BR/>An interview with the Administrator on 01/24/24 at 4:10 PM revealed the facility had agency RN staffing on the weekends, facility staff was not able to cover staffing fully, but the HR Director at that time did not know she had to code agency hours for the payroll-based staffing journal, until they had passed the deadline. He said they now knew how to do it, and the new HR director had only been there a very short time. <BR/>Review of the facility's undated policy PROCEDURE AND GUIDANCE &sect;483.35(b) reflected The facility is responsible for submitting staffing data through the PBJ (Refer to F851, &sect;483.70(q)). This data is available through PBJ reports that can be obtained through the Certification and Survey Provider Enhanced Reports (CASPER) reporting system. These reports, titled PBJ Staffing Data Report will be utilized by surveyors and contains information about overall direct care staffing levels as well as licensed nurse staffing, and if an RN was onsite for 8 hours a day, 7 days a week. If concerns were identified on this report, as well as from other sources, refer to the Critical Element pathway Sufficient and Competent Staffing.