San Rafael Nursing and Rehabiliation

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interview, observation and record review, the facility failed to develop a comprehensive person-centered care plan based on assessed needs that included measurable objectives and timeframes to meet the resident's medical, nursing, mental, and psychosocial needs and describes the services that were to be furnished to attain or maintain the resident's highest practicable physical, mental, and psychosocial well-being for 1 (Resident #43) of 5 residents reviewed for comprehensive person-centered care plans. <BR/>The facility failed to develop and implement Resident #43 ' s care plan to include oxygen therapy. <BR/>This failure could affect the resident by placing them at risk for not receiving care and services to attain or maintain the resident's highest practicable physical, mental, and psychosocial well-being. <BR/>The findings included: <BR/>In an observation on 03/04/2025 at 11:00 AM of Resident #43, revealed he did not have any oxygen on, and there was no oxygen concentrator, tubing or other equipment in his room.<BR/>Record review of Resident #43 ' s face sheet dated 03/05/25 revealed a [AGE] year-old-male with an admission date of 03/12/24. Diagnoses include COPD (Chronic Obstructive Pulmonary Disease is a lung condition caused by damage to the airways and alveoli, usually from smoking or other irritants). <BR/>Record review of Resident #43 ' s Quarterly MDS assessment dated [DATE], Section C, Cognitive Patterns, revealed a BIMS score of 11 (moderately impaired cognition). The MDS did not indicate anything regarding oxygen or respiratory therapy. <BR/>Record review of Resident #43 ' s physician orders revealed an order dated 03/04/25 for Oxygen 2 liters via nasal cannula to maintain saturations &gt;92% as needed for SOB; it also revealed an order dated 01/08/25 and discontinued on 03/04/25 for Oxygen 2-4 LPM as needed for SOB with saturations &lt;93%. <BR/>Record review of Resident #43 ' s care plan on 03/05/25 revealed no care plan for oxygen, to include no oxygen diagnosis on the care plan, no oxygen status on the care plan, no oxygen orders on the care plan, no oxygen parameters on the care plan, and no oxygen equipment listed on the care plan. <BR/>In an interview with LVN-G on 03/04/25 at 11:35 AM, she stated that the nurses utilized the care plans to determine specific things about the residents ' orders, such as oxygen parameters, foley catheters, EBP precautions, preferences, likes and/or dislikes. She stated that the care plans were updated by the MDS nurse and IDT team. <BR/>In an interview with the MDS Nurse on 03/05/25 at 5:59 PM, she stated she reviewed Resident #43 ' s care plan, and the oxygen care plan was not there, but it should have been. She stated if things were not care planned appropriately residents may not get the appropriate care they needed. She also stated the care plan was usually updated by the IDT team. <BR/>In an interview with the DON on 03/06/25 at 9:17 AM, he stated the MDS nurses typically updated the care plans, but they were new to it and still learning. He stated if he was putting an order in himself, he went ahead and clicked over to the care plan and updated it so that he knew it was done, but also the IDT team met, reviewed, revised, and updated care plans. He stated the care plan was there to help the nurses to understand more about what was went on with each resident, and without the care plan, the resident may not get the appropriate care or treatment they needed. He also stated that oxygen was something that should have been care planned. <BR/>In an interview with ADON-F on 03/06/25 at 2:15 PM, she stated that care plans were updated by MDS and the IDT team. She stated if it was a clinical care plan, it was usually updated by the MDS nurse, and Oxygen was something that should have been care planned. She also stated that care plans were used by the nurses to determine specific things about the residents ' orders, diagnoses, preferences, likes, needs, wants, parameters, and if not added or updated, important care could be missed.

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interview and record review, the facility failed to ensure residents were free from significant medication errors for 2 of 5 residents (Resident #2 and Resident #16) reviewed for pharmacy services. 1. The facility failed to administer Resident #2's Clonidine (a medication used to treat high blood pressure) per the prescribed order and blood pressure parameters in June of 2025. 2. The facility failed to administer Resident #16's Clonidine (a medication used to treat high blood pressure) per the prescribed order and blood pressure parameters in September of 2025. These failures could place residents at risk for complications and jeopardize their health and safety. Findings Included: 1.Record review of Resident #2's face sheet, dated 09/25/2025, revealed a [AGE] year-old female with an original admission date of 04/22/2025, and a current admission date of 09/05/2025. Pertinent diagnosis included Essential Primary Hypertension (high blood pressure). Record review of Resident #2's quarterly MDS assessment, dated 06/20/2025, revealed a BIMS score of 13, which revealed intact cognition. The MDS also revealed an active diagnosis of hypertension. Record review of Resident #2's physician orders, started 06/11/2025 and revised 07/22/2025, revealed an order for Clonidine 0.1 MG, give one tablet by mouth every 8 hours as needed for a systolic blood pressure greater than 170 or a diastolic blood pressure greater than 100. Record review of Resident #2's care plan for hypertension, initiated 06/23/2025 and revised 07/29/2025, revealed an intervention to give anti-hypertensive medications as ordered, to include Clonidine 0.1 MG. Record review of Resident #2's June 2025 MAR revealed Clonidine 0.1 MG, give one tablet by mouth every 8 hours as needed for a systolic blood pressure greater than 170 or a diastolic blood pressure greater than 100. The MAR also revealed Resident #2's day shift blood pressure on 06/21/2025 was 172/103, taken by LVN-D, but no prn Clonidine was administered. In an interview on 09/24/2025 at 3:00 PM, ADON-B stated LVN-D was a good nurse and always checked her residents blood pressures and administered their medication appropriately. ADON-B stated she was not sure why LVN-D did not administer Resident #2's blood pressure medication. She stated if a resident's blood pressure was already elevated, and they did not receive their blood pressure medication, and the blood pressure continued to rise, the resident could have had a stroke and possibly death. In an interview on 09/25/2025 at 2:30 PM, LVN-D stated she did not remember Resident #2 having an order for clonidine, but she remembered her having some issues with her blood pressure being elevated around this time. LVN-D stated she was not sure why she did not give the clonidine because she did not remember Resident #2's blood pressure ever being that elevated or the Clonidine order itself. She stated maybe she wrote the number down wrong or maybe she got distracted. LVN-D stated she did not recall Resident #2 ever complaining of signs or symptoms of excessively elevated blood pressure around this time, such as headache, dizziness, or chest pain. LVN-D stated if Resident #2's blood pressure had continued to rise, she could have had a stroke or heart attack. In an interview on 09/25/2025 at 3:55 PM, the DON stated nurses should always recheck an elevated blood pressure and administer any prn blood pressure medication the resident had. The DON also stated if a blood pressure was already elevated, and the prn medication was not administered, the blood pressure could have continued to rise, and the resident could have had a stroke. In an interview on 09/25/2025 at 4:33 PM, Resident #2 stated she took blood pressure medication for her blood pressure because sometimes it got high, and she stated the nurses at the facility was good about checking her blood pressure and giving her medication to her. Resident #2 denied remembering being told her blood pressure ever being 172/103 in June 2025, as well as she denied ever feeling or having symptoms of her blood pressure being that high such as headache, dizziness, or blurred vision. She stated she knew when her blood pressure was high and did not remember it being high. 2. Record review of Resident #16's face sheet dated 09/25/25 reflected a [AGE] year-old-male with an original admission date of 10/16/20. Diagnoses included acute chronic kidney failure, hypertension (high blood pressure), congestive heart failure (long-term condition in which the heart cannot pump blood well enough to meet the body's needs), and type two diabetes (insufficient insulin production in the body). Record review of Resident #16's care plan dated 12/12/23 reflected: Resident #16 had hypertension. Interventions included: Give anti-hypertensive medications as ordered. Record review of Resident #16's physician orders dated 03/06/25 reflected: Clonidine HCI oral tablet 0.1 by mouth every 6 hours as needed for a systolic greater than 160 and a diastolic greater than 100. Record review of Resident #16's blood pressure log reflected: 9/20/2025 08:20 164 / 66 mmHg; 9/20/2025 06:48 164 / 66 mmHg. Record review of Resident #16's September 2025 MAR reflected Clonidine HCI oral tablet 0.1 MG was not given for any days in September. In an interview on 09/25/25 at 9:23 am, LVN C stated sometimes when he administered blood pressure medication, the previous blood pressure was populated, and he would not change it. LVN C stated he would check resident's blood pressure prior to administration but sometimes would not record it. LVN C stated if blood pressure medication was not given as ordered, the resident's blood pressure could decline, the resident could become dizzy or hypotensive (low blood pressure), and experience headaches or fainting. In an interview 09/25/25 at 10:00 am, Resident #16 stated he would get his blood pressure checked daily but could not say if he got his blood pressure medication as needed. In an interview on 09/25/2025 at 2:02 pm, ADON B stated it was important to document blood pressures accurately to understand where the resident was at. ADON B also stated it was important to see if the blood pressure medication needed to be held, if Resident #16 needed any additional medications, or if the physician needed to be contacted in case the blood pressure was out of parameters. ADON B stated Resident #16 could experience a possible stroke, hypertension or death if Resident #16's was given the blood pressure medication outside of parameters. ADON B stated there was no current process for auditing blood pressure. In a phone interview on 09/25/25 at 2:28pm, MA E stated she was new to the facility and worked at another facility where their computers were bigger, and she was simply not used to this facility's small computers. MA E stated if Resident #16's blood pressure was out of parameters then she would have given the medication. MA E stated if Resident #16's blood pressure was not documented then she did not know what to say. MA E stated she always took blood pressure on the residents that required them. MA E stated she did not use the same blood pressure as before, and if they were the same blood pressures, then that's what they were. MA E stated she did not know what else to say as she had always taken residents blood pressures and documented accurately. In an interview on 09/25/2025 at 3:55 PM, the DON stated nurses should always recheck an elevated blood pressure and administer any prn blood pressure medication the resident had. The DON also stated if a blood pressure was already elevated, and medication was not administered as ordered, the blood pressure could have continued to rise, and the resident could have had a stroke. Record Review of the facility's Administering Medications policy, dated December 2012, reflected: Policy Statement: Medications shall be administered in a safe and timely manner, and as prescribed. 3. Medication must be administered in accordance with the orders, including any required time frame. 4. Medications must be administered within one (1) hour of their prescribed time, unless otherwise specified (for example, before and after meals). Refer to Liberalized Medication Pass Policy if used. 19. The individual administering the medication must initial the resident's MAR on the appropriate line after giving each medication and before administering the next ones.

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview, and record review the facility failed to, in accordance with accepted professional standards and practices, maintain medical records on each resident that were complete and accurately documented for 3 of 5 residents (Resident #3, Resident #4, and Resident #5) reviewed for accuracy and completeness of clinical records. <BR/>1. The facility failed to ensure administration of narcotic medication was accurately documented in the electronic medication administration record when Resident #3 received Lorazepam (a controlled medication [benzodiazepine] used to relieve symptoms of anxiety) 9 times between 01/10/25 and 01/13/25. <BR/>2. The facility failed to ensure administration of narcotic medication was accurately documented in the electronic medication administration record when Resident #3 received Tramadol (a schedule IV controlled opioid medication used to treat pain) 2 times between 01/10/25 and 01/11/25.<BR/>3. The facility failed to ensure administration of narcotic medication was accurately documented in the electronic medication administration record when Resident #3 received ABH gel (a cream containing Ativan (brand name for lorazepam, a controlled antianxiety medication), Benadryl (brand name for diphenhydramine, a non- controlled antihistamine), and Haldol (brand name for haloperidol, a controlled antipsychotic) 9 times between 01/11/25 and 01/14/25. <BR/>4. The facility failed to ensure administration of narcotic medication was accurately documented in the electronic medication administration record when Resident #4 received Acetaminophen with codeine #3 (a schedule III controlled opioid medication used to treat pain) 33 times between 01/01/25 and 02/04/25.<BR/>5. The facility failed to ensure administration of narcotic medication was accurately documented in the electronic medication administration record when Resident #4 received Tramadol (a schedule IV controlled opioid medication used to treat pain) 2 times between 01/23/25 and 01/29/25.<BR/>6. The facility failed to ensure administration of narcotic medication was accurately documented in the electronic medication administration record when Resident #5 received Lorazepam (a controlled medication [benzodiazepine] used to relieve symptoms of anxiety) 4 times between 02/03/25 and 02/06/25. <BR/>These failures could put residents at risk of improper medication administration based on inaccurate documentation. <BR/>The findings included:<BR/>1. Record review of Resident #3's admission record reflected an [AGE] year-old female, who was admitted to the facility on [DATE]. Her diagnoses included dementia (the loss of cognitive functioning), anxiety disorder (a mental health disorder characterized by feelings of worry, fear, or nervousness that are strong enough to interfere with a person's daily activities), stiffness to right shoulder, broken nasal bones, and muscle weakness. <BR/>Record review of Resident #3's admission MDS assessment, dated 01/17/25, reflected based on Section C: Cognitive Patterns, the resident had a BIMS score of 1, which indicated severe cognitive impairment.<BR/>Record review of Resident #3's comprehensive care plan reflected a focused area, initiated on 01/10/25, of pain medication therapy r/t stiffness of right shoulder, fracture of nasal bones, and age-related osteoporosis (a condition in which the bones become weak and brittle) with pathological fracture (broken bone caused by the weakness of the bone structure). The goal initiated on 01/10/25, was the resident would be free of any discomfort or adverse side effects from pain or medication through the review date. The interventions, initiated 01/10/25, were staff was to administer pain medications as ordered by the physician and review frequently for pain medication effectiveness. <BR/>Record review of Resident #3's January 2025e MAR reflected the physician's order for Lorazepam 1mg, 1 tablet to be given by mouth every 4 hours as needed for anxiety or agitation. The order start date was 01/11/25 and stop date was 01/15/25. Resident #3's eMAR reflected this medication was documented as administered to Resident #3 1 time as follows:<BR/>01/13/25 at 10:00 am by LVN I.<BR/>Record review of Resident #3's controlled drug receipt/record/disposition form for Lorazepam, dated 01/10/25 to 01/13/25, reflected 1 tablet of Lorazepam 1mg was administered to Resident #3 and not documented in the January 2025 eMAR for 9 of the 10 administrations as follows:<BR/>1/10/25 at 8:00 pm by LVN N. <BR/>1/11/25 at 1:30 am by LVN N. <BR/>1/11/25 at 9:00 am by LVN B.<BR/>1/11/25 at 5:00 pm by LVN B. <BR/>1/11/25 at 10:00 pm by LVN J.<BR/>1/12/25 at 2:00 am by LVN J. <BR/>1/12/25 at 7:00 pm by LVN N. <BR/>1/12/25 at 11:00 pm by LVN N.<BR/>1/13/25 at 4:00 am by LVN N.<BR/>Record review of Resident #3's January 2025 eMAR reflected the physician's order for ABH gel (Lorazepam 1mg, Diphenhydramine 25mg, Haloperidol 1mg) to be applied to the inner wrist every 4 hours as needed for agitation. The order start date was 01/11/25 and stop date was 01/15/25. Resident #3's eMAR reflected this medication was documented as administered to Resident #3, 1 of the 10 times that it was documented as administered on the controlled drug receipt/record/disposition form from 01/11/25 to 01/14/25.<BR/>Record review of Resident #3's controlled drug receipt/record/disposition form for ABH gel reflected the ABH gel was administered to Resident #3 and documented in the January 2025 eMAR for 9 of the 10 administrations as follows:<BR/>01/10/25 at 9:30 pm by LVN N.<BR/>01/11/25 at 1:40 am by LVN N.<BR/>01/11/25 at 2:00 pm by LVN B.<BR/>01/11/25 at 11:00 pm by LVN J.<BR/>01/12/25 at 8:00 pm by LVN N.<BR/>01/13/25 at 1:00 am by LVN N. <BR/>01/13/25 at 5:00 am by LVN N. <BR/>01/13/25 at 10:00 pm by LVN F. <BR/>01/14/25 at 2:00 am by LVN F.<BR/>Record review of Resident #3's January 2025 eMAR reflected the physician's order for Tramadol 50mg, 1 tablet to be given by mouth every 6 hours as needed for pain. The order start date was 01/11/25 and stop date was 01/15/25. Resident #3's MAR reflected this medication had no documented administrations.<BR/>Record review of Resident #3's controlled drug receipt/record/disposition form for Tramadol reflected 1 tablet of Tramadol 50mg was administered to Resident #3 and was not documented in the January 2025 MAR for 2 of the 2 administrations as follows:<BR/>1/10/25 at 8:00 pm by LVN N.<BR/>1/11/25 at 2:00 am by LVN N.<BR/>2. Record review of Resident #4's admission record reflected a [AGE] year-old male who was admitted to the facility on [DATE] with an original admission date of 10/04/24. His diagnoses included a local infection of the skin and subcutaneous (below the skin) tissue, infection of the right leg amputation stump (the end part of healthy tissue that remains after the diseased or injured part was surgically removed), and phantom limb syndrome with pain (a condition in which a person experiences pain sensations in a limb or part of a limb [in this case his right leg] that was surgically removed).<BR/>Record review of Resident #4's comprehensive care plan reflected a focused area, initiated on 11/15/24, of pain medication therapy (acetaminophen-codeine, tramadol) r/t bilateral (both sides) above the knee amputations. The goal initiated on 11/15/24, was the resident would be free of any discomfort or adverse side effects from pain or medication through the review date. The interventions, initiated 11/15/24, were staff were to administer pain medications as ordered by the physician and monitor/document for side effects and pain medication effectiveness. <BR/>Record review of Resident #4's physician orders reflected an order for Acetaminophen-Codeine 300-30mg, 1 tablet to be given by mouth every 6 hours as needed for pain level over 4. The order start date was 12/13/24 and modified on 01/16/25 to add not to exceed 3 grams (of acetaminophen) in 24 hours.<BR/>Record review of Resident #4's January and February 2025 eMARs reflected 1 tablet of Acetaminophen-Codeine 300-30mg was documented as administered to Resident #4 20 of the 54 times it was documented as administered on the controlled drug receipt/record/disposition form from 01/01/25 to 02/04/25.<BR/>Record review of Resident #4's controlled drug receipt/record/disposition form for Acetaminophen-Codeine reflected 1 tablet of Acetaminophen-Codeine 300-30mg was administered to Resident #4 and not documented in the January or February 2025 MARs 30 of the 50 administrations as follows:<BR/>01/01/25 at 8:00 am by LVN R.<BR/>01/02/25 at 11:00 pm by LVN J.<BR/>01/03/25 at 5:00 am by LVN J.<BR/>01/03/25 at 10:00 am by LVN S.<BR/>01/04/25 at 8:00 am by LVN S.<BR/>01/04/25 at 6:00 pm by LVN R.<BR/>01/05/25 at 12:00 am by LVN R.<BR/>01/05/25 at 8:00 pm by LVN R.<BR/>01/06/25 at 8:00 pm by LVN R.<BR/>01/07/25 at 9:00 pm by LVN R.<BR/>01/08/25 at 9:00 am by LVN S.<BR/>01/08/25 at 8:00 pm by LVN Q.<BR/>01/09/25 at 8:00 am by LVN S.<BR/>01/10/25 at 8:00 pm by LVN J.<BR/>01/12/25 at 6:00 pm by LVN J<BR/>01/15/25 at 6:00 pm by LVN J.<BR/>01/16/25 at 9:30 pm by LVN U.<BR/>01/17/25 at 3:20 am by LVN Q.<BR/>01/18/25 at 8:00 pm by LVN Q.<BR/>01/20/25 at 8:00 pm by LVN U.<BR/>01/24/25 at 8:00 pm by LVN B.<BR/>01/25/25 at 9:00 pm by LVN J.<BR/>01/26/25 at 1:00 am by LVN J.<BR/>01/26/25 at 5:00 am by LVN J.<BR/>01/26/25 at 7:00 pm by LVN R.<BR/>01/28/25 at 1:24 pm by ADON D.<BR/>01/29/25 at 1:07 pm by LVN P.<BR/>01/30/25 at 1:45 am by LVN Q.<BR/>01/30/25 at 3:42 pm by LVP P.<BR/>01/31/25 at 4:42 pm by LVN P.<BR/>02/03/25 at 6:00 pm by LVN J.<BR/>02/04/25 at 12:00 am by LVN J.<BR/>02/04/25 at 8:00 pm by LVN J.<BR/>Record review of Resident #4's physician orders reflected an order for Tramadol 50m g, 1 tablet to be given by mouth every 6 hours as needed for pain level over 5. The order start date was 12/15/24.<BR/>Record review of Resident #4's January 2025 eMAR reflected 1 tablet of Tramadol 50mg was documented as administered to Resident #4, 5 of the 7 times it was documented as administered on the controlled drug receipt/record/disposition form from 01/19/25 to 01/29/25.<BR/>Record review of Resident #4's controlled drug receipt/record/disposition form for Tramadol reflected 1 tablet of Tramadol 50mg was administered to Resident #4 and not documented in the January 2025 [DATE] of the 7 administrations as follows:<BR/>01/23/25 at 1:00pm by LVN P.<BR/>01/28/25 at 7:45pm by LVN Q.<BR/>3. Record review of Resident #5's admission record reflected a [AGE] year-old male who was admitted to the facility on [DATE]. His diagnoses included schizophrenia (a disorder characterized by hallucinations- seeing or hearing things that aren't real, disorganized thinking, and disorganized speech) schizoaffective disorder (mental health condition characterized by symptoms of schizophrenia and symptoms of a mood disorder such as depression), depression (a common mental health condition characterized by persistent low mood, loss of interest or pleasure in activities, and other symptoms that interfere with daily functioning), and generalized anxiety disorder (severe, ongoing anxiety that interferes with daily activities).<BR/>Record review of Resident #5's quarterly MDS reflected a BIMS score of 14, which indicated he was cognitively intact.<BR/>Record review on of Resident #5's comprehensive care plan reflected a focused area initiated on 07/10/24 of the use of antianxiety medication r/t anxiety disorder. The goal initiated on 07/10/24 was the resident would be free from discomfort or adverse reactions r/t antianxiety therapy through the review date. The interventions initiated on 07/10/24 included staff was to administer antianxiety medications as ordered by the physician and monitor for side effects and effectiveness every shift. The care plan also reflected a focused area initiated on 06/24/24 of a mood problem r/t schizoaffective disorder, depression, and anxiety. The goal initiated on 06/24/24 was the resident would have improved mood state (no s/sx of depression, anxiety, or sadness) through the review date. The interventions initiated on 06/24/24 included staff was to administer medications as ordered and monitor/ document for side effects and effectiveness.<BR/>Record review of Resident #5's physician orders reflected an order for Ativan 0.5mg, 1 tablet to be given by mouth every 8 hours as needed for anxiety. The order start date was 01/31/25.<BR/>Record review of Resident #5's February 2025 eMAR reflected 1 tablet of Ativan 0.5mg was documented as administered to Resident #5, 5 of the 8 times it was documented as administered on the controlled drug receipt/record/disposition form from 02/02/25 to 02/05/25.<BR/>Record review of Resident #5's controlled drug receipt/record/disposition form for Ativan reflected 1 tablet of Ativan 0.5mg was administered to Resident #5 and not documented in the February 2025 MAR, 3 of the 8 administrations as follows:<BR/>02/03/25 at 5:03 pm by LVN V.<BR/>02/04/25 at 8:00 pm by LVN J.<BR/>02/05/25 at 4:00 am by LVN J.<BR/>In an interview on 02/04/25 at 3:44 pm, LVN B stated LVN B stated anytime narcotics were administered it was supposed to be documented in the computer and on the narcotic log. LVN B stated he sometimes forgot to document it on the computer MAR. LVN B stated if it was not documented accurately, it could lead to a resident being over or under medicated. LVN B stated the last in-service on medication administration and documentation was last month and it was usually done about every 3 months.<BR/>In an interview on 02/05/25 at 9:46 am, the DON stated when narcotic medications were administered the nurse was supposed to document it on the narcotic log as well as on the eMAR. The DON stated his expectation was nurses documented accurately and timely when medications were administered otherwise residents could receive their medications too early or too late which could lead to a resident having an uncontrolled medical issue related to the specific medication. <BR/>In an interview on 02/05/25 at 11:02 am, ADON E stated her expectation was all nurses documented all information, not just medication administration, timely and accurately so that the residents received the care needed and the medications as prescribed. ADON E stated they had an in-service regarding medication administration, medication storage last month and in-services were done once every month or three months and as needed. <BR/>In a telephone interview on 02/05/25 at 11:54 am, LVN F stated any time narcotic medications were given, it was to be documented in the narcotic log and in the eMAR, but she forgot to document it in the computer sometimes if she was busy.<BR/>In an interview on 02/05/25 at 4:30 pm, LVN I stated when narcotics were administered, they were documented in the narcotic log and the eMAR. LVN I stated if it was not documented correctly she would get into trouble and it would possibly lead to a medication error such as a resident being over medicated or under medicated because a medication was given too soon or too late. LVN I stated the last in-service on medication administration, documentation, and narcotics was in January.<BR/>In an interview on 02/05/25 at 5:51 pm, LVN J stated when a narcotic was administered, it was documented in the narcotic logbook and the eMAR. LVN J stated he sometimes forgot to document it in the eMAR which could lead to the resident being overmedicated and could result in a medication error, possible overdose, respiratory depression, hospitalization, or even death if the nurse after him gave an as needed narcotic or sedative medication and did not check the log first. LVN J stated the last in-service on medication administration and narcotics was a couple of weeks ago and they were in-serviced anytime a new nurse was hired or at least every 3 months.<BR/>In interview on 02/06/25 at 9:55 am, LVN L verbalized the proper procedure for narcotic check and signed off at shift change. LVN L stated the last in-service on medication administration/ storage and narcotic checks/ documentation was in the evening of 02/05/25.<BR/>In an interview on 02/06/25 at 11:15 am, LVN N stated when a narcotic was given, it was supposed to be written in the narcotic log and documented in the eMAR but when it was really busy, she would sometimes get sidetracked and not document it in the eMAR. LVN N stated she had never not logged it on the narcotic log. LVN N stated if a medication administration was not documented in the eMAR and another nurse gave the same medication again, it could cause a resident to be over medicated which could lead to increased side effects, hospitalization, etc . LVN N stated the last in-service on medication/narcotic administration/documentation was last month and were done at least quarterly.<BR/>Record review of the facility's Administering Medications policy. dated April 2019. reflected in part:<BR/>23. The individual administering the medication initials the resident's MAR on the appropriate line after giving each medication and before administering the next ones.<BR/>24. As required or indicated for a medication, the individual administering the medication records in the resident's medical record:<BR/> a. the date and time the medication was administered .<BR/> f. any results achieved and when those results were observed; and<BR/> g. the signature and title of the person administering the drug.<BR/>Record review of the facility's Documentation of Medication Administration policy, dated April 2007, reflected in part:<BR/>Policy Statement<BR/>The facility shall maintain a medication administration record to document all medications administered.<BR/>Policy Interpretation and Implementation<BR/>1. A Nurse or Certified Medication Aide (where applicable) shall document all medications administered to each resident on the resident's medication administration record (MAR).<BR/>2. Administration of medication must be documented immediately after (never before) it is given.<BR/>3. Documentation must include, at a minimum:<BR/> d. date and time of administration;<BR/> f. signature and title of the person administering the medication; and<BR/> g. resident response to the medication, if applicable (e.g., PRN, pain medication, etc.).

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observations, interviews and record reviews, the facility failed to ensure residents received treatment and care in accordance with professional standards of practice for 1 (Resident #1) of 5 residents reviewed for quality of care. The facility failed to enforce the post-fall assessment policy leading to Resident #1 being moved from the floor to her wheelchair, and from her wheelchair to her bed after a fall while having severe pain and an obvious hip and leg deformity. The failure could affect residents currently residing in the facility, resulting in them not receiving the needed care to maintain optimal health and placing them at risk for injury or deterioration in their condition. The findings included: Record review of Resident #1's face sheet dated 07/31/25 revealed an [AGE] year-old female with an original admission date of 01/12/23 and a current admission date of 06/05/25. Pertinent diagnoses included Displaced Intertrochanteric Fracture of Left Femur (a common hip fracture which occurs in the upper part of the femur which typically requires surgical intervention); Other Abnormalities of Gait and Mobility, Dementia (a decline in cognitive function which affects daily life, memory, reasoning, and language skills), Alzheimer's Disease (the most common form of dementia, characterized by problems with memory, thinking, and behavior), and Blindness to the Left Eye. Record review of Resident #1's Fall Risk Evaluation dated 06/05/25 revealed a history of 1-2 falls in the past 3 months, regularly incontinent, requires use of assistive devices, and Resident #1 was considered high risk for potential falls. Record review of Resident #1's Quarterly MDS assessment dated [DATE] section C, cognitive patterns, revealed a BIMS score of 0 (severe cognitive impairment). Record review of Resident #1's care plan initiated 06/15/2023 and revised 07/25/25 revealed resident was at risk for falls related to gait and balance problems. Interventions included anticipate and meet the resident's needs, be sure call light was within reach, follow facility fall protocol, and evaluate and treat as ordered. Record review of Resident #1's care plan initiated 01/16/23 and revised 01/03/25 revealed resident was an elopement risk related to dementia, as evidenced by wandering around unit and into other residents' rooms. Interventions include distract resident from wandering, evaluate and screen quarterly for memory unit, redirect when wandering into other residents' rooms, and Resident #1 would reside in memory care unit for safety. Record review of Resident #1's care plan initiated 06/03/2025 revealed resident had an actual fall on 06/01/25. Interventions included continue post fall follow up x 72 hours, determined and addressed causative factors, and physical therapy to consult for strength and mobility. Record review of Resident #1's fall risk dated 03/04/25 revealed Resident #1 had a balance problem while standing and/or walking. Record review of Resident #1's progress noted dated 06/01/25, written by LVN-I, revealed a male resident came out of his room and said there was a woman in his room on the floor. Resident #1 was found on her left side, and two CNAs were called to room for assistance. The skin check was done, and there was a small hematoma to left brow. Resident #1 was in severe pain to left thigh. Staff assisted Resident #1 into wheelchair and assisted her to bed. Left leg was shorter than right leg. Record review of Resident #1's progress noted dated 06/01/25 revealed Resident #1's family member called to let the facility know Resident #1 had a hip fracture, and they were waiting to speak with Orthopedic Doctor regarding options. Record review of Resident #1's Hospital Summary - Orthopedic Discharge Instructions dated 06/05/25 revealed Resident #1 underwent open reduction with internal fixation (surgical procedure to repair broken bones) on 06/02/25. Pertinent information included per [daughter], [Resident #1] was found in another resident's room and had fallen. The Assessment and Plan portion of the hospital summary revealed unwitnessed fall. The Hospital Diagnoses portion of the hospital summary revealed unwitnessed fall. In an interview on 07/30/25 at 3:35 PM LVN-I stated she had not seen Resident #1 fall. She stated it was an unwitnessed fall, and another (male) resident had found her on the floor in his room. The male resident came out of his room and notified staff there was a woman on the floor in his room. She stated Resident #1 was having severe pain with facial grimacing and moaning. LVN-I stated she assessed Resident #1, and she was noted to have had some bruising, as well as a deformity in which one leg was noted to be longer than the other leg. She then had two CNAs assist her with getting Resident #1 up and to the wheelchair, then to the bed in her room, and notified provider and EMS. LVN-I stated severe pain and a deformity with the hip and leg could mean an injury or possible fracture, and the resident should not have been moved because movement could possibly have made the injury worse. In an interview on 07/30/25 at 3:48 PM ADON-A stated Resident #1's fall on 06/01/25 with a hip fracture was the most recent fall, and she had not had any other recent falls. ADON-A stated she was informed another resident walked in and found Resident #1 on the floor in his room. She stated she only knew what she had read about the fall from LVN-I's progress note, and Resident #1 had severe pain, the left leg was shorter than the right leg, and the staff moved Resident #1 to the wheelchair and then to the bed. ADON-A stated Resident #1 should not have been moved, but assessed for injuries, vital signs checked, neuro checks started, and the nurse should have checked to see if she had anything for pain. The nurse should have kept her there on the floor and not moved her until EMS arrived to evaluate and stabilize her. LVN-I should have notified the on-call for the facility, the DON, the Administrator, and the family. She stated if the resident was moved while having severe pain and a leg deformity, indicating a major injury, this could cause further injury to the resident. In an interview on 07/30/25 at 4:21 PM the DON stated Resident #1's fall was reported to him during the morning meeting the next morning. He stated LVN-I reported to whomever was on-call the night of the fall, then it was discussed at the morning meeting the next morning. The DON stated he went over clinical needs and reviewed the incidents and accidents in the morning meetings. He stated what he knew about the fall was Resident #1 entered another resident's room, and the other resident reported Resident #1 had fallen. He also stated LVN-I assessed Resident #1 for pain. He stated if Resident #1 was identified to have had an injury, then moving her might have exacerbated the injury. He stated the protocol for falls included body and skin assessment, vital sign assessment, neuro checks, and if any abnormalities were noted, she should not have been moved until EMS arrived to evaluate. If a fall was unwitnessed the administrator should have been notified, and he would have then determined the next step. The DON stated Resident #1's fall was reported to the administrator in the morning meeting as well, but he and the administrator both assumed it was a witnessed fall because they interpreted the note as there was a resident in the room with Resident #1 when she fell, and they did not feel it needed to be investigated any further or reported to the state. In an interview on 07/30/25 at 4:45 PM the Administrator stated he remembered an incident report was done, and Resident #1 had a fracture from the fall. He stated another resident reported there was a lady on the floor. The other resident had found her on the floor and she had a fall. The Administrator stated he did not recall who reported it to him, but it would have been reported and discussed in the morning clinical meeting. He also stated he did not consider this a reportable type of incident as he did not believe it was an unwitnessed fall, but he did state unwitnessed falls with major injuries would be reported. The Administrator stated he had not done any further interviews or investigations into this incident because he had not thought it was necessary at the time. He also stated it was probably questionable as to whether or not the resident who reported the fall was competent enough to answer questions with a BIMS of 3, which indicated severely impaired cognition. The Administrator stated now looking back he felt like this incident should have been investigated further, and if he would have realized it was an unwitnessed fall with a major injury, he would have reported it within 2 hours. In an interview on 07/31/25 at 8:32 AM ADON-S stated she was the one who did fall trending and tracking as well as fall investigations. She stated Resident #1 had only had 1 fall this year, and it was this unwitnessed fall with a major injury. ADON-A stated she completed her report based on the note written by the nurse, and according to the documentation, the nurse called the DON and reported fall. ADON-A state she followed up with the resident and nurse post fall, and LVN-I told her Resident #1 was found in floor, and after assessing Resident #1, LVN-I asked the CNAs to transport Resident #1 to the wheelchair and then to her bed. ADON-A stated LVN-I should not have moved Resident #1 while in severe pain or after noting one leg was longer than the other because it could have meant there was a fracture or major injury, and movement could have caused further injury. In an interview on 07/31/25 at 11:05 AM, CNA-J stated she heard the male resident say there was a woman on the floor in his room. She stated no one questioned the male resident as to what happened Resident#1 and how she ended up on the floor. CNA-J stated LVN-I went and assessed the Resident #1 while she was lying on the floor, and Resident #1 kept moaning and groaning in pain as well as making faces like she was in severe pain. She stated the LVN-I never said anything to about one leg being longer than the other, so both CNAs assumed it was okay to move Resident #1. CNA-J stated she realized moving a resident with an injury could make it worse. Record review of an all-staff in-service dated 04/30/25 revealed a fall is signified as any break in plane regardless of where the patient lands. If a resident fall occurred it must be immediately reported to the charge nurse so they can assess resident and situation and determine if resident is safe to move or transfer, then incident report must be completed by charge nurse. Record review of the facility's Fall, and Fall Risk, Managing Policy, revised March 2018, revealed Unless there is evidence suggesting otherwise, when a resident is found on the floor, a fall is considered to have occurred. The staff will implement a fall prevention plan to reduce the specific risk factors of falls for each resident at risk or with a history of falls.

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interview and record review the facility failed to ensure menus met the needs of residents in accordance with established national guidelines for 1 (R#1) of 4 residents reviewed for pureed diets.The facility provided R#1 with a whole hot dog when R#1 required a puree diet, leading to a choking incident on 10/16/25 that required the use of the Heimlich maneuver and resulted in anoxic brain injury. The non-compliance was identified as Past Non-Compliance. The Immediate Jeopardy (IJ) began on 10/16/25 and ended on 10/17/25. The facility corrected the non-compliance before the investigation began.This failure could place residents that require specialized diets at risk of choking, hospitalization, and death.Record review of the Resident #1's admission Record dated 10/22/25 revealed Resident #1 was a 66year old female admitted to the facility on [DATE]. Resident #1 was admitted with multiple diagnoses which included: unspecified dementia with agitation (a cognitive disorder that causes a gradual decline in a person's ability to make decisions, remember things, solve problems, and communicate effectively), abnormalities of gait and mobility (altered ability of walking), Lack of coordination, muscle wasting and atrophy (multiple sites), schizoaffective disorder (a mental health condition that combines symptoms of schizophrenia and a mood disorder, such as depression or bipolar disorder). Record review of an MDS dated [DATE] revealed Resident #1 had a BIMS score of 00 which indicated Resident #1 was severely cognitively impaired. The MDS also revealed Resident #1 required substantial assistance (helper doing more than half the effort) during meals and Resident #1 required mechanically altered diet (e.g. pureed food, thickened liquids). Record review of Resident #1's physician orders dated 10/22/2025 revealed an order for regular diet, pureed texture, and nectar consistency with start date of 7/17/2025. Record review of Resident #1's care plan revealed Resident #1 requires supervision/setup assistance by 1 staff to eat initiated 1/16/2025. Resident #1's care plan also revealed Resident #1 required a regular diet, pureed texture, and nectar consistency initiated on 7/18/2025. Record review of the Provider Investigation Report revealed on 10/16/2025 at about 6:45 p.m., CNA B provided a food tray to Resident #1 that was not checked by a nurse before it was sent to Resident #1's room to assist Resident #1 to eat. Record review of Methodist hospital Records dated 10/20/2025 revealed Resident #1's assessment and plan included Encephalopathy likely secondary to anoxic brain injury (not enough oxygen getting to the brain). Record review of statement dated 10/16/2025 written by CNA B, revealed CNA B went to assist Resident #1 to eat. CNA B's statement indicated she placed Resident #1's food tray on the bedside table and moved the tray closer to Resident #1 and that is when Resident #1 grabbed a whole hotdog from the plate and started eating the hotdog. CNA B's statement noted CNA B tried telling Resident #1 to hold on, but Resident #1's skin coloring started to change prompting CNA B to call for assistance and the ADON came in immediately to assist Resident #1. On 10/21/2025 attempts to contact CNA B were unsuccessful due to recording of disconnection of phone service. During an interview on 10/21/2025 at 3:32 p.m., the ADON stated on 10/16/2025 about 6:30p.m., she was called to the room of Resident #1 by CNA B and noticed Resident #1 was choking. The ADON stated she performed the Heimlich maneuver and performed a finger sweep which recovered what looked like regular texture bread and meat from the mouth of the resident. Resident #1 was still not breathing adequately and became unconscious. The ADON stated she started performing CPR, called a Code Blue, and EMS was called to the facility. During a phone interview on 10/21/2025 at 4:38 p.m., the dietary aide stated a CNA gave the wrong texture of food to Resident #1 on the evening of 10/16/2025 and this caused the resident to choke. The dietary aide stated his job is to cook the food and to serve the correct texture. The dietary aide stated he was the first one to see the meal tickets and the first one to plate the food and this included the protein, the starch and the vegetables for all residents. The dietary aide stated Resident #1's tray should have been pureed texture. The dietary aide stated the trays may have gotten mixed up and possibly an alternate meal was given to the Resident #1. During an interview on 10/27/25 at 9:30 a.m., the kitchen manager stated he found out there was choking incident from the dietary aide on 10/16/2025. The Kitchen Manager stated he asked the kitchen staff what happened, and they stated they sent out a puree diet for Resident #1. The Kitchen Manager stated the staff members informed him there was multiple requests for alternate food items from the menu and the food trays may have gotten mixed up. The kitchen manager stated it is wrong that Resident #1 did not get the correct diet type. The kitchen manager stated he performed an investigation on what happened in the kitchen by interviewing staff, assessing meal plans, making plans of correction, ensuring plans of correction are followed completed and implemented. The kitchen manager stated he performed this investigation with the assistance of the DON and the Administrator. During an interview on 10/27/2025 at 9:50 a.m., the DON stated he was informed Resident #1 choked on a hotdog which ended in Resident #1 being sent out of the facility on 10/16/2025. The DON stated he and the Administrator investigated the incident of Resident #1 receiving a hotdog. The DON stated the investigation revealed the kitchen staff sent an incorrect tray out of the kitchen for Resident #1 that ended in Resident #1 choking and being sent to the hospital. The DON stated Resident #1's food should have been pureed. The DON stated it is the expectation for staff to check all trays before being served to all residents. The DON stated staff did not follow policy and procedure due to Resident #1 receiving an incorrect food tray. During an interview on 10/21/2025 at 11:55 a.m., the Administrator stated he was informed Resident #1 choked on a hotdog in the facility the evening of 10/16/2025. The Administrator stated an investigation was completed and included auditing all tray tickets to confirm matching diet orders, collecting statements from staff members, and finding the root cause of Resident #1 receiving an incorrect tray. The Administrator stated the investigation revealed the kitchen sent out an incorrect tray to Resident #1. The Administrator stated it was expected practice for all trays to be correct when they are sent out of the kitchen and for all trays to be checked by a nurse before residents receive their food trays. The Administrator also stated all staff have been trained to ensure a nurse checks all trays before the food is served to the residents, including Resident #1. A review of the facility policy Therapeutic Diets dated 2001 Medpass (revised October 2021) revealed #1 Diet will be determined in accordance with the resident's informed choices, preferences, treatment goals and wishes. Diagnosis alone will not determine whether the resident is prescribed a therapeutic diet., #2 A therapeutic diet must be prescribed by the resident's attending physician (or non-physician provider). , and #4 A therapeutic diet is considered a diet ordered by a physician, practitioner or dietitian as part of treatment for a disease or clinical condition, to modify specific nutrients in the diet, or to alter the texture of a diet. Record review of facility's plan of action dated 10/16/2025 revealed:1. The dietary staff members and C.N.A who passed the tray before the nurse could check it were terminated on 10/16/2025 .2. DON and ADON completed 100% audit on all tray cards to ensure they match physician orders was completed on 10/16/2025.3. COO completed 100% audit on all care plans for residents with mechanically altered diets completed on 10/16/2025.4. Administrator informed staff Hot dogs are no longer allowed to be served at the facility- regardless of the occasion.5. DON/ADON/Admin conducted education on 10/16/2025:o All dietary and direct care staff trained on how to read a tray card- Diet Type, Diet Texture, and Fluid ConsistencyS They should know examples of Type- Regular, Renal, LCS, No added SaltS They should know examples of Texture- Regular, Mechanical Soft, PureedS They should know examples of Fluid Consistency- Thin, Nectar, Honeyo All dietary and direct care staff in-serviced on the requirement of a nurse checking the tray cards versus what is on the tray prior to CNA's serving them. The CNA's need to be the second check prior to service residents' tray to verify it matches.o All dietary staff and Charge Nurses in-serviced on process not allowed to give food to staff for a resident unless the nurse is the one who comes and asks for it.o When and how to do the Heimlich.o All direct care staff in-serviced on Code Blue and what to do when there has been a Change of Condition.*Anyone hired after 10/16/2025 will not work the floor until education has been received 6. Ad Hoc QAPI conducted with IDT team and Medical Director.7. Menu reviewed to remove hot dog, sausage, grapes, raw carrots, cherry tomatoes, hard candy, nuts, and peanut butter. Dietitian informed of changes. Monitoring Actions: -Admin/DON/ or ADON will audit breakfast, lunch, and dinner service weekly to ensure process is being followed.-Admin/DON/or ADON will review tray cards weekly to ensure they match physician orders. Record review of in-service dated 10/17/2025 revealed 112 staff in-serviced. In-service topics: tray ticket auditing, facility will no longer serve hotdogs, all food items will be served by dietary, Charge nurses to check tray tickets prior to passing out trays and performing the Heimlich maneuver. Record review of in-service dated 10/17/2025 revealed 14 dietary staff in-serviced. In-service topics: meal trays are to be signed/initialed after the nurse has verified that the diet, texture and liquid consistency is correct, if a resident is requesting anything extra from the kitchen, the nurse will have to request it. If a resident is requesting an alternative: a) the nurse will have to request the alternative, b) verify the diet, texture and liquid consistency, and sign/initial the tray ticket when the alternative has been verified. Observation of lunch and dinner service on 10/23/2025 revealed kitchen staff matching tray tickets to the diet type listed on meal tickets for the 100 hall, nurses verified and initialed all meal trays on the cart for the 100 hall, and one pureed diet tray sent back to the kitchen upon request for an alternative meal and nurse verified by initialing meal ticket that a pureed diet was provided to the resident by matching the ticket with the food type.

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview, and record review the facility failed to, in accordance with accepted professional standards and practices, maintain medical records on each resident that were complete and accurately documented for 3 of 5 residents (Resident #3, Resident #4, and Resident #5) reviewed for accuracy and completeness of clinical records. <BR/>1. The facility failed to ensure administration of narcotic medication was accurately documented in the electronic medication administration record when Resident #3 received Lorazepam (a controlled medication [benzodiazepine] used to relieve symptoms of anxiety) 9 times between 01/10/25 and 01/13/25. <BR/>2. The facility failed to ensure administration of narcotic medication was accurately documented in the electronic medication administration record when Resident #3 received Tramadol (a schedule IV controlled opioid medication used to treat pain) 2 times between 01/10/25 and 01/11/25.<BR/>3. The facility failed to ensure administration of narcotic medication was accurately documented in the electronic medication administration record when Resident #3 received ABH gel (a cream containing Ativan (brand name for lorazepam, a controlled antianxiety medication), Benadryl (brand name for diphenhydramine, a non- controlled antihistamine), and Haldol (brand name for haloperidol, a controlled antipsychotic) 9 times between 01/11/25 and 01/14/25. <BR/>4. The facility failed to ensure administration of narcotic medication was accurately documented in the electronic medication administration record when Resident #4 received Acetaminophen with codeine #3 (a schedule III controlled opioid medication used to treat pain) 33 times between 01/01/25 and 02/04/25.<BR/>5. The facility failed to ensure administration of narcotic medication was accurately documented in the electronic medication administration record when Resident #4 received Tramadol (a schedule IV controlled opioid medication used to treat pain) 2 times between 01/23/25 and 01/29/25.<BR/>6. The facility failed to ensure administration of narcotic medication was accurately documented in the electronic medication administration record when Resident #5 received Lorazepam (a controlled medication [benzodiazepine] used to relieve symptoms of anxiety) 4 times between 02/03/25 and 02/06/25. <BR/>These failures could put residents at risk of improper medication administration based on inaccurate documentation. <BR/>The findings included:<BR/>1. Record review of Resident #3's admission record reflected an [AGE] year-old female, who was admitted to the facility on [DATE]. Her diagnoses included dementia (the loss of cognitive functioning), anxiety disorder (a mental health disorder characterized by feelings of worry, fear, or nervousness that are strong enough to interfere with a person's daily activities), stiffness to right shoulder, broken nasal bones, and muscle weakness. <BR/>Record review of Resident #3's admission MDS assessment, dated 01/17/25, reflected based on Section C: Cognitive Patterns, the resident had a BIMS score of 1, which indicated severe cognitive impairment.<BR/>Record review of Resident #3's comprehensive care plan reflected a focused area, initiated on 01/10/25, of pain medication therapy r/t stiffness of right shoulder, fracture of nasal bones, and age-related osteoporosis (a condition in which the bones become weak and brittle) with pathological fracture (broken bone caused by the weakness of the bone structure). The goal initiated on 01/10/25, was the resident would be free of any discomfort or adverse side effects from pain or medication through the review date. The interventions, initiated 01/10/25, were staff was to administer pain medications as ordered by the physician and review frequently for pain medication effectiveness. <BR/>Record review of Resident #3's January 2025e MAR reflected the physician's order for Lorazepam 1mg, 1 tablet to be given by mouth every 4 hours as needed for anxiety or agitation. The order start date was 01/11/25 and stop date was 01/15/25. Resident #3's eMAR reflected this medication was documented as administered to Resident #3 1 time as follows:<BR/>01/13/25 at 10:00 am by LVN I.<BR/>Record review of Resident #3's controlled drug receipt/record/disposition form for Lorazepam, dated 01/10/25 to 01/13/25, reflected 1 tablet of Lorazepam 1mg was administered to Resident #3 and not documented in the January 2025 eMAR for 9 of the 10 administrations as follows:<BR/>1/10/25 at 8:00 pm by LVN N. <BR/>1/11/25 at 1:30 am by LVN N. <BR/>1/11/25 at 9:00 am by LVN B.<BR/>1/11/25 at 5:00 pm by LVN B. <BR/>1/11/25 at 10:00 pm by LVN J.<BR/>1/12/25 at 2:00 am by LVN J. <BR/>1/12/25 at 7:00 pm by LVN N. <BR/>1/12/25 at 11:00 pm by LVN N.<BR/>1/13/25 at 4:00 am by LVN N.<BR/>Record review of Resident #3's January 2025 eMAR reflected the physician's order for ABH gel (Lorazepam 1mg, Diphenhydramine 25mg, Haloperidol 1mg) to be applied to the inner wrist every 4 hours as needed for agitation. The order start date was 01/11/25 and stop date was 01/15/25. Resident #3's eMAR reflected this medication was documented as administered to Resident #3, 1 of the 10 times that it was documented as administered on the controlled drug receipt/record/disposition form from 01/11/25 to 01/14/25.<BR/>Record review of Resident #3's controlled drug receipt/record/disposition form for ABH gel reflected the ABH gel was administered to Resident #3 and documented in the January 2025 eMAR for 9 of the 10 administrations as follows:<BR/>01/10/25 at 9:30 pm by LVN N.<BR/>01/11/25 at 1:40 am by LVN N.<BR/>01/11/25 at 2:00 pm by LVN B.<BR/>01/11/25 at 11:00 pm by LVN J.<BR/>01/12/25 at 8:00 pm by LVN N.<BR/>01/13/25 at 1:00 am by LVN N. <BR/>01/13/25 at 5:00 am by LVN N. <BR/>01/13/25 at 10:00 pm by LVN F. <BR/>01/14/25 at 2:00 am by LVN F.<BR/>Record review of Resident #3's January 2025 eMAR reflected the physician's order for Tramadol 50mg, 1 tablet to be given by mouth every 6 hours as needed for pain. The order start date was 01/11/25 and stop date was 01/15/25. Resident #3's MAR reflected this medication had no documented administrations.<BR/>Record review of Resident #3's controlled drug receipt/record/disposition form for Tramadol reflected 1 tablet of Tramadol 50mg was administered to Resident #3 and was not documented in the January 2025 MAR for 2 of the 2 administrations as follows:<BR/>1/10/25 at 8:00 pm by LVN N.<BR/>1/11/25 at 2:00 am by LVN N.<BR/>2. Record review of Resident #4's admission record reflected a [AGE] year-old male who was admitted to the facility on [DATE] with an original admission date of 10/04/24. His diagnoses included a local infection of the skin and subcutaneous (below the skin) tissue, infection of the right leg amputation stump (the end part of healthy tissue that remains after the diseased or injured part was surgically removed), and phantom limb syndrome with pain (a condition in which a person experiences pain sensations in a limb or part of a limb [in this case his right leg] that was surgically removed).<BR/>Record review of Resident #4's comprehensive care plan reflected a focused area, initiated on 11/15/24, of pain medication therapy (acetaminophen-codeine, tramadol) r/t bilateral (both sides) above the knee amputations. The goal initiated on 11/15/24, was the resident would be free of any discomfort or adverse side effects from pain or medication through the review date. The interventions, initiated 11/15/24, were staff were to administer pain medications as ordered by the physician and monitor/document for side effects and pain medication effectiveness. <BR/>Record review of Resident #4's physician orders reflected an order for Acetaminophen-Codeine 300-30mg, 1 tablet to be given by mouth every 6 hours as needed for pain level over 4. The order start date was 12/13/24 and modified on 01/16/25 to add not to exceed 3 grams (of acetaminophen) in 24 hours.<BR/>Record review of Resident #4's January and February 2025 eMARs reflected 1 tablet of Acetaminophen-Codeine 300-30mg was documented as administered to Resident #4 20 of the 54 times it was documented as administered on the controlled drug receipt/record/disposition form from 01/01/25 to 02/04/25.<BR/>Record review of Resident #4's controlled drug receipt/record/disposition form for Acetaminophen-Codeine reflected 1 tablet of Acetaminophen-Codeine 300-30mg was administered to Resident #4 and not documented in the January or February 2025 MARs 30 of the 50 administrations as follows:<BR/>01/01/25 at 8:00 am by LVN R.<BR/>01/02/25 at 11:00 pm by LVN J.<BR/>01/03/25 at 5:00 am by LVN J.<BR/>01/03/25 at 10:00 am by LVN S.<BR/>01/04/25 at 8:00 am by LVN S.<BR/>01/04/25 at 6:00 pm by LVN R.<BR/>01/05/25 at 12:00 am by LVN R.<BR/>01/05/25 at 8:00 pm by LVN R.<BR/>01/06/25 at 8:00 pm by LVN R.<BR/>01/07/25 at 9:00 pm by LVN R.<BR/>01/08/25 at 9:00 am by LVN S.<BR/>01/08/25 at 8:00 pm by LVN Q.<BR/>01/09/25 at 8:00 am by LVN S.<BR/>01/10/25 at 8:00 pm by LVN J.<BR/>01/12/25 at 6:00 pm by LVN J<BR/>01/15/25 at 6:00 pm by LVN J.<BR/>01/16/25 at 9:30 pm by LVN U.<BR/>01/17/25 at 3:20 am by LVN Q.<BR/>01/18/25 at 8:00 pm by LVN Q.<BR/>01/20/25 at 8:00 pm by LVN U.<BR/>01/24/25 at 8:00 pm by LVN B.<BR/>01/25/25 at 9:00 pm by LVN J.<BR/>01/26/25 at 1:00 am by LVN J.<BR/>01/26/25 at 5:00 am by LVN J.<BR/>01/26/25 at 7:00 pm by LVN R.<BR/>01/28/25 at 1:24 pm by ADON D.<BR/>01/29/25 at 1:07 pm by LVN P.<BR/>01/30/25 at 1:45 am by LVN Q.<BR/>01/30/25 at 3:42 pm by LVP P.<BR/>01/31/25 at 4:42 pm by LVN P.<BR/>02/03/25 at 6:00 pm by LVN J.<BR/>02/04/25 at 12:00 am by LVN J.<BR/>02/04/25 at 8:00 pm by LVN J.<BR/>Record review of Resident #4's physician orders reflected an order for Tramadol 50m g, 1 tablet to be given by mouth every 6 hours as needed for pain level over 5. The order start date was 12/15/24.<BR/>Record review of Resident #4's January 2025 eMAR reflected 1 tablet of Tramadol 50mg was documented as administered to Resident #4, 5 of the 7 times it was documented as administered on the controlled drug receipt/record/disposition form from 01/19/25 to 01/29/25.<BR/>Record review of Resident #4's controlled drug receipt/record/disposition form for Tramadol reflected 1 tablet of Tramadol 50mg was administered to Resident #4 and not documented in the January 2025 [DATE] of the 7 administrations as follows:<BR/>01/23/25 at 1:00pm by LVN P.<BR/>01/28/25 at 7:45pm by LVN Q.<BR/>3. Record review of Resident #5's admission record reflected a [AGE] year-old male who was admitted to the facility on [DATE]. His diagnoses included schizophrenia (a disorder characterized by hallucinations- seeing or hearing things that aren't real, disorganized thinking, and disorganized speech) schizoaffective disorder (mental health condition characterized by symptoms of schizophrenia and symptoms of a mood disorder such as depression), depression (a common mental health condition characterized by persistent low mood, loss of interest or pleasure in activities, and other symptoms that interfere with daily functioning), and generalized anxiety disorder (severe, ongoing anxiety that interferes with daily activities).<BR/>Record review of Resident #5's quarterly MDS reflected a BIMS score of 14, which indicated he was cognitively intact.<BR/>Record review on of Resident #5's comprehensive care plan reflected a focused area initiated on 07/10/24 of the use of antianxiety medication r/t anxiety disorder. The goal initiated on 07/10/24 was the resident would be free from discomfort or adverse reactions r/t antianxiety therapy through the review date. The interventions initiated on 07/10/24 included staff was to administer antianxiety medications as ordered by the physician and monitor for side effects and effectiveness every shift. The care plan also reflected a focused area initiated on 06/24/24 of a mood problem r/t schizoaffective disorder, depression, and anxiety. The goal initiated on 06/24/24 was the resident would have improved mood state (no s/sx of depression, anxiety, or sadness) through the review date. The interventions initiated on 06/24/24 included staff was to administer medications as ordered and monitor/ document for side effects and effectiveness.<BR/>Record review of Resident #5's physician orders reflected an order for Ativan 0.5mg, 1 tablet to be given by mouth every 8 hours as needed for anxiety. The order start date was 01/31/25.<BR/>Record review of Resident #5's February 2025 eMAR reflected 1 tablet of Ativan 0.5mg was documented as administered to Resident #5, 5 of the 8 times it was documented as administered on the controlled drug receipt/record/disposition form from 02/02/25 to 02/05/25.<BR/>Record review of Resident #5's controlled drug receipt/record/disposition form for Ativan reflected 1 tablet of Ativan 0.5mg was administered to Resident #5 and not documented in the February 2025 MAR, 3 of the 8 administrations as follows:<BR/>02/03/25 at 5:03 pm by LVN V.<BR/>02/04/25 at 8:00 pm by LVN J.<BR/>02/05/25 at 4:00 am by LVN J.<BR/>In an interview on 02/04/25 at 3:44 pm, LVN B stated LVN B stated anytime narcotics were administered it was supposed to be documented in the computer and on the narcotic log. LVN B stated he sometimes forgot to document it on the computer MAR. LVN B stated if it was not documented accurately, it could lead to a resident being over or under medicated. LVN B stated the last in-service on medication administration and documentation was last month and it was usually done about every 3 months.<BR/>In an interview on 02/05/25 at 9:46 am, the DON stated when narcotic medications were administered the nurse was supposed to document it on the narcotic log as well as on the eMAR. The DON stated his expectation was nurses documented accurately and timely when medications were administered otherwise residents could receive their medications too early or too late which could lead to a resident having an uncontrolled medical issue related to the specific medication. <BR/>In an interview on 02/05/25 at 11:02 am, ADON E stated her expectation was all nurses documented all information, not just medication administration, timely and accurately so that the residents received the care needed and the medications as prescribed. ADON E stated they had an in-service regarding medication administration, medication storage last month and in-services were done once every month or three months and as needed. <BR/>In a telephone interview on 02/05/25 at 11:54 am, LVN F stated any time narcotic medications were given, it was to be documented in the narcotic log and in the eMAR, but she forgot to document it in the computer sometimes if she was busy.<BR/>In an interview on 02/05/25 at 4:30 pm, LVN I stated when narcotics were administered, they were documented in the narcotic log and the eMAR. LVN I stated if it was not documented correctly she would get into trouble and it would possibly lead to a medication error such as a resident being over medicated or under medicated because a medication was given too soon or too late. LVN I stated the last in-service on medication administration, documentation, and narcotics was in January.<BR/>In an interview on 02/05/25 at 5:51 pm, LVN J stated when a narcotic was administered, it was documented in the narcotic logbook and the eMAR. LVN J stated he sometimes forgot to document it in the eMAR which could lead to the resident being overmedicated and could result in a medication error, possible overdose, respiratory depression, hospitalization, or even death if the nurse after him gave an as needed narcotic or sedative medication and did not check the log first. LVN J stated the last in-service on medication administration and narcotics was a couple of weeks ago and they were in-serviced anytime a new nurse was hired or at least every 3 months.<BR/>In interview on 02/06/25 at 9:55 am, LVN L verbalized the proper procedure for narcotic check and signed off at shift change. LVN L stated the last in-service on medication administration/ storage and narcotic checks/ documentation was in the evening of 02/05/25.<BR/>In an interview on 02/06/25 at 11:15 am, LVN N stated when a narcotic was given, it was supposed to be written in the narcotic log and documented in the eMAR but when it was really busy, she would sometimes get sidetracked and not document it in the eMAR. LVN N stated she had never not logged it on the narcotic log. LVN N stated if a medication administration was not documented in the eMAR and another nurse gave the same medication again, it could cause a resident to be over medicated which could lead to increased side effects, hospitalization, etc . LVN N stated the last in-service on medication/narcotic administration/documentation was last month and were done at least quarterly.<BR/>Record review of the facility's Administering Medications policy. dated April 2019. reflected in part:<BR/>23. The individual administering the medication initials the resident's MAR on the appropriate line after giving each medication and before administering the next ones.<BR/>24. As required or indicated for a medication, the individual administering the medication records in the resident's medical record:<BR/> a. the date and time the medication was administered .<BR/> f. any results achieved and when those results were observed; and<BR/> g. the signature and title of the person administering the drug.<BR/>Record review of the facility's Documentation of Medication Administration policy, dated April 2007, reflected in part:<BR/>Policy Statement<BR/>The facility shall maintain a medication administration record to document all medications administered.<BR/>Policy Interpretation and Implementation<BR/>1. A Nurse or Certified Medication Aide (where applicable) shall document all medications administered to each resident on the resident's medication administration record (MAR).<BR/>2. Administration of medication must be documented immediately after (never before) it is given.<BR/>3. Documentation must include, at a minimum:<BR/> d. date and time of administration;<BR/> f. signature and title of the person administering the medication; and<BR/> g. resident response to the medication, if applicable (e.g., PRN, pain medication, etc.).

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interview and record review the facility failed to ensure that all alleged violations involving abuse, neglect, exploitation, or mistreatment were reported immediately to the appropriate State Agency, but no later than 2 hours after the allegation was made, for 1 of 5 Residents (Resident #1) reviewed for reporting allegations of abuse and/or neglect. The facility failed to report Resident #1's fall with a major injury on 06/01/25 in which Resident #1 sustained a left hip fracture. State Agency was not notified of the fall with injury. This failure could result in placing residents at increased risk for not receiving a proper or thorough investigation. The findings included: Record review of Resident #1's face sheet dated 07/31/25 revealed an [AGE] year-old female with an original admission date of 01/12/23 and a current admission date of 06/05/25. Pertinent diagnoses included Displaced Intertrochanteric Fracture of Left Femur (a common hip fracture which occurs in the upper part of the femur which typically required surgical intervention); Other Abnormalities of Gait and Mobility, Dementia (a decline in cognitive function which affects daily life, memory, reasoning, and language skills), Alzheimer's Disease (the most common form of dementia, characterized by problems with memory, thinking, and behavior), and Blindness to the Left Eye. Record review of Resident #1's care plan initiated 06/15/2023 and revised 07/25/25 revealed resident was at risk for falls related to gait and balance problems. Interventions included anticipate and meet the resident's needs, follow facility fall protocol, and evaluate and treat as ordered. Resident #1's care plan initiated 01/16/2023 and revised 01/03/2025 revealed Resident was an elopement risk as evidenced by wandering; interventions included distracting Resident #1 from wandering by offering diversions, structured activities, food, conversation, television, books, and/or listening to the radio in her room. Other interventions included Resident #1 would be redirected when wandering into other residents' rooms or as needed, and Resident #1 would reside in memory care unit for safety. Resident #1's care plan also included the actual fall on 06/01/25 with serious injury. It was initiated on 06/03/25. Interventions included determine and address causative factors of the fall. Record review of Resident #1's Quarterly MDS assessment dated [DATE] section C, cognitive patterns, revealed a BIMS score of 00 (severe cognitive impairment). This MDS revealed no falls since admission, entry, reentry, or prior assessment. Record review of Resident #1's Quarterly MDS assessment dated [DATE] section C, cognitive patterns, revealed a BIMS score of 0 (severe cognitive impairment). This MDS revealed fall with major injury requiring surgical intervention. There was no provider investigation or internal investigation for the fall of the unsupervised Resident #1 done by the facility, so there was no review done of a provider or facility investigation. Record review of Resident #1's Fall Risk Evaluation dated 03/04/25 revealed Resident #1 wanders; no falls in past 3 months; regularly incontinent; balance problem while standing/walking. Resident was considered High Risk for falls. Record review of Resident #1's progress note dated 06/01/25, written by LVN-I, revealed a male resident came out of his room and said there was a woman in his room on the floor. Resident #1 was found on her left side, and two CNAs were called to room for assistance. There was a small hematoma to left brow. Resident #1 was in severe pain to left thigh. Staff assisted Resident #1 into wheelchair and assisted her to bed. Left leg was shorter than right leg. Record review of Resident #1's Hospital Summary - Orthopedic Discharge Instructions dated 06/05/25 revealed Resident #1 underwent open reduction with internal fixation (surgical procedure to repair broken bones) on 06/02/25. Pertinent information included per [family member], [Resident #1] was found in another resident's room and had fallen. The Assessment and Plan portion of the hospital summary revealed unwitnessed fall. The Hospital Diagnoses portion of the hospital summary revealed unwitnessed fall. In an interview on 07/30/25 at 3:35 PM LVN-I stated she had not seen Resident #1 fall. She stated it was an unwitnessed fall, and Resident #2 had found Resident #1 on the floor in his room. LVN-I stated Resident #1 had severe pain with facial grimacing and moaning, and when she assessed Resident #1 she was noted to have had some bruising as well as a deformity in which one leg was noted to be longer than the other leg. She stated two CNAs assisted her with getting Resident #1 up and to the wheelchair, then to the bed in her room, then notified provider and EMS. LVN-I stated she notified the facility on-call number (the afterhours number to be notified) of the fall like she was supposed to, as well as documented the fall in Resident #1's chart. In an interview on 07/30/25 at 3:48 PM ADON-A stated Resident #1 had not had any other recent falls since 09/04/24 in which she had wandered into another resident's room and had a fall. She also stated she only knew what she had read about the fall from LVN-I's progress note as an investigation had not been done. ADON-A stated she had discussed Resident #1's fall with the DON, and an incident report had been done, but an investigation was not done. She stated the DON and Administrator determine if an investigation should be completed and if an incident was considered a reportable incident. In an interview on 07/30/25 at 4:21 PM the DON stated Resident #1's fall was reported to him during the morning meeting the next morning. The DON stated he did not further investigate the incident after he was made aware. The DON also stated he did not investigate the staffing supervision at the time of the incident. He also stated LVN-I reported to whomever was on-call the night of the fall, then it was discussed at the morning meeting the next morning, in which he went over clinical needs and reviewed the incidents and accidents. The DON stated Resident #1's fall was reported to the administrator in the morning meeting as well, but he and the administrator both assumed it was a witnessed fall because they interpreted LVN-I's progress note as there was a resident in the room with Resident #1 when she fell, and they did not feel it needed to be investigated any further or reported to the state. In an interview on 07/30/25 at 4:45 PM the Administrator stated he remembered an incident report was done, and Resident #1 had a fracture from the fall. He stated Resident #2 had reported there was a lady on his floor, and Resident #2 had found her on the floor. The Administrator stated he did not conduct an investigation regarding the supervision of the staff or how the fall occurred, and he had not done any further interviews or investigations into this incident because he had not thought it was necessary or a reportable at the time, but he stated now looking back he felt like this incident should have been investigated further, and if he would have realized it was an unwitnessed fall with a major injury, he would have reported it within 2 hours. The administrator stated unwitnessed falls with major injuries should always be reported, and he was the person who should have, and typically did, report incidents to the state. The Administrator stated there was no specific policy on how or what to report, but he followed the stated and CMS guidelines on how and what to report. Record Review of the Long-Term Care Regulation Provider Letter, issued 08/29/2024, revealed 2.1 Incidents that a NF must report to HHSC: A NF must report to CII the following types of incidents, in accordance with applicable state and federal requirements: Abuse, Neglect, Suspicious injuries of unknown source, and/or Emergency situations that pose a threat to resident health and safety. When to report: Immediately, but not later than two hours after the incident occurs or is suspected.

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interview and record review the facility failed to have evidence that all alleged violations were thoroughly investigated and measures were taken to prevent further potential abuse, neglect, exploitation or mistreatment in accordance with State law, and if the alleged violation was verified appropriate, corrective action must have been taken for 1 (Resident #1) of 5 residents reviewed for abuse, neglect, and/or misappropriation. The facility failed to do a thorough investigation to include interviewing Resident #1, as well as other residents or staff which may have been involved in or witnessed the incident. This failure placed residents at risk of not having their allegations investigated thoroughly or timely. The findings included: Record review of Resident #1's face sheet dated 07/31/25 revealed an [AGE] year-old female with an original admission date of 01/12/23 and a current admission date of 06/05/25. Pertinent diagnoses included Displaced Intertrochanteric Fracture of Left Femur (a common hip fracture which occurs in the upper part of the femur which typically requires surgical intervention); Other Abnormalities of Gait and Mobility, Dementia (a decline in cognitive function which affects daily life, memory, reasoning, and language skills), Alzheimer's Disease (the most common form of dementia, characterized by problems with memory, thinking, and behavior), and Blindness to the Left Eye. Record review of Resident #1's Quarterly MDS assessment dated [DATE] section C, cognitive patterns, revealed a BIMS score of 0 (severe impairment). Record review of Resident #1's care plan initiated 06/15/2023 and revised 07/25/25 revealed resident was at risk for falls related to gait and balance problems. Interventions included anticipate and meet the resident's needs, be sure call light was within reach, follow facility fall protocol, and evaluate and treat as ordered. Record review of Resident #1's care plan initiated 01/16/23 and revised 01/03/25 revealed resident was an elopement risk related to dementia, as evidenced by wandering around unit and into other residents' rooms. Interventions included distract resident from wandering, evaluate and screen quarterly for memory unit, redirect when wandering into other residents' rooms, and Resident #1 would reside in memory care unit for safety. Record review of Resident #1's care plan initiated 06/03/2025 revealed resident had an actual fall on 06/01/25. Interventions included continue post fall follow up x 72 hours, determined and addressed causative factors, and physical therapy to consult for strength and mobility. Record review of Resident #1's fall risk dated 03/04/25 revealed Resident #1 had a balance problem while standing and/or walking. Record review of Resident #1's progress noted dated 06/01/25, written by LVN-I, revealed a male resident came out of his room and said there was a woman in his room on the floor. Resident #1 was found on her left side, and two CNAs were called to room for assistance. The skin check was done, and there was a small hematoma to left brow. Resident #1 was in severe pain to left thigh. Staff assisted Resident #1 into wheelchair and assisted her to bed. Left leg was shorter than right leg. Record review of Resident #1's progress noted dated 06/01/25 revealed Resident #1's family member called to let the facility know Resident #1 had a hip fracture, and they were waiting to speak with Orthopedic Doctor regarding options. Record review of Resident #1's Hospital Summary - Orthopedic Discharge Instructions dated 06/05/25 revealed Resident #1 underwent open reduction with internal fixation (surgical procedure to repair broken bones) on 06/02/25. Pertinent information included per [family member], [Resident #1] was found in another resident's room and had fallen. The Assessment and Plan portion of the hospital summary revealed unwitnessed fall. The Hospital Diagnoses portion of the hospital summary revealed unwitnessed fall. In an interview on 07/30/25 at 3:35 PM LVN-I stated she had not seen Resident #1 fall. She stated it was an unwitnessed fall, and another (male) resident had found her on the floor in his room. The male resident came out of his room and notified staff there was a woman in the floor in his room. She stated Resident #1 was having severe pain with facial grimacing and moaning. LVN-I stated she assessed Resident #1, and she was noted to have had some bruising, as well as a deformity in which one leg was noted to be longer than the other leg. She then had two CNAs assist her with getting Resident #1 up and to the wheelchair, then to the bed in her room, and notified provider and EMS. LVN-I stated severe pain and a deformity with the hip and leg could mean an injury or possible fracture, and the resident should not have been moved because movement could possibly have made the injury worse. She stated she notified the facility on-call of the fall, as well as documented it. In an interview on 07/30/25 at 3:48 PM ADON-A stated Resident #1's fall on 06/01/25 with a hip fracture was the most recent fall, and she had not had any other recent falls. ADON-A stated she was informed another resident walked in and found Resident #1 on the floor in his room. She stated she only knew what she had read about the fall from LVN-I's progress note, and Resident #1 had severe pain, the left leg was shorter than the right leg, and the staff moved Resident #1 to the wheelchair and then to the bed. ADON-A stated Resident #1 should not have been moved, but assessed for injuries, vital signs checked, neuro checks started, and the nurse should have checked to see if she had anything for pain. The nurse should have kept her there on the floor and not moved her until EMS arrived to evaluate and stabilize her. LVN-I should have notified the on-call for the facility, the DON, the administrator, and the family. She stated if the resident was moved while having severe pain and a leg deformity, indicating a major injury, this could cause further injury to the resident. In an interview on 07/30/25 at 4:21 PM the DON stated Resident #1's fall was reported to him during the morning meeting the next morning. He stated LVN-I reported to whomever was on-call the night of the fall, then it was discussed at the morning meeting the next morning. The DON stated he went over clinical needs and reviewed the incidents and accidents in the morning meetings. He stated what he knew about the fall was Resident #1 entered another resident's room, and the other resident reported Resident #1 had fallen. He also stated LVN-I assessed Resident #1 for pain. He stated if Resident #1 was identified to have had an injury, then moving her might have exacerbated the injury. He stated the protocol for falls included body and skin assessment, vital sign assessment, neuro checks, and if any abnormalities were noted, she should not have been moved until EMS arrived to evaluate. If a fall was unwitnessed the administrator should have been notified, and he would have then determined the next step. The DON stated Resident #1's fall was reported to the administrator in the morning meeting as well, but he and the administrator both assumed it was a witnessed fall because they interpreted the note as there was a resident in the room with Resident #1 when she fell, and they did not feel it needed to be investigated any further or reported to the state. In an interview on 07/30/25 at 4:45 PM the Administrator stated he remembered an incident report was done, and Resident #1 had a fracture from the fall. He stated another resident reported there was a lady on the floor. The other resident had found her on the floor and she had a fall. The Administrator stated he did not recall who reported it to him, but it would have been reported and discussed in the morning clinical meeting. He also stated he did not consider this a reportable type of incident as he did not believe it was an unwitnessed fall, but he did state unwitnessed falls with major injuries would be reported. The Administrator stated he had not done any further interviews or investigations into this incident because he had not thought it was necessary at the time. He also stated it was probably questionable as to whether or not the resident who reported the fall was competent enough to answer questions with a BIMS of 3, which indicated severely impaired cognition. The Administrator stated now looking back he felt like this incident should have been investigated further, and if he would have realized it was an unwitnessed fall with a major injury, he would have reported it within 2 hours. The Administrator stated there was no specific policy on how or what to report, but he followed the stated and CMS guidelines on how and what to report. In an interview on 07/31/25 at 8:32 AM ADON-S stated she was the one who did fall trending and tracking as well as fall investigations. She stated Resident #1 had only had 1 fall this year, and it was this unwitnessed fall with a major injury. ADON-A stated she completed her report based on the note written by the nurse, and according to the documentation, the nurse called the DON and reported the fall. ADON-A stated she followed up with the resident regarding post-fall questions and the reporting nurse, and LVN-I told her Resident #1 was found in floor, and after assessing Resident #1, LVN-I asked the CNAs to transport Resident #1 to the wheelchair and then to her bed. ADON-A stated LVN-I should not have moved Resident #1 while in severe pain or after noting one leg was longer than the other because it could have meant there was a fracture or major injury, and movement could have caused further injury. In an interview on 07/31/25 at 11:05 AM, CNA-J stated she heard the male resident say there was a woman on the floor in his room. She stated no one questioned the male resident as to what happened to Resident#1 and how she ended up on the floor. CNA-J stated LVN-I went and assessed the Resident #1 while she was lying on the floor, and Resident #1 kept moaning and groaning in pain as well as making faces like she was in severe pain. She stated the LVN-I never said anything to about one leg being longer than the other, so both CNAs assumed it was okay to move Resident #1. CNA-J stated she realized moving a resident with an injury could make it worse.

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observations, interviews and record reviews, the facility failed to ensure residents received treatment and care in accordance with professional standards of practice for 1 (Resident #1) of 5 residents reviewed for quality of care. The facility failed to enforce the post-fall assessment policy leading to Resident #1 being moved from the floor to her wheelchair, and from her wheelchair to her bed after a fall while having severe pain and an obvious hip and leg deformity. The failure could affect residents currently residing in the facility, resulting in them not receiving the needed care to maintain optimal health and placing them at risk for injury or deterioration in their condition. The findings included: Record review of Resident #1's face sheet dated 07/31/25 revealed an [AGE] year-old female with an original admission date of 01/12/23 and a current admission date of 06/05/25. Pertinent diagnoses included Displaced Intertrochanteric Fracture of Left Femur (a common hip fracture which occurs in the upper part of the femur which typically requires surgical intervention); Other Abnormalities of Gait and Mobility, Dementia (a decline in cognitive function which affects daily life, memory, reasoning, and language skills), Alzheimer's Disease (the most common form of dementia, characterized by problems with memory, thinking, and behavior), and Blindness to the Left Eye. Record review of Resident #1's Fall Risk Evaluation dated 06/05/25 revealed a history of 1-2 falls in the past 3 months, regularly incontinent, requires use of assistive devices, and Resident #1 was considered high risk for potential falls. Record review of Resident #1's Quarterly MDS assessment dated [DATE] section C, cognitive patterns, revealed a BIMS score of 0 (severe cognitive impairment). Record review of Resident #1's care plan initiated 06/15/2023 and revised 07/25/25 revealed resident was at risk for falls related to gait and balance problems. Interventions included anticipate and meet the resident's needs, be sure call light was within reach, follow facility fall protocol, and evaluate and treat as ordered. Record review of Resident #1's care plan initiated 01/16/23 and revised 01/03/25 revealed resident was an elopement risk related to dementia, as evidenced by wandering around unit and into other residents' rooms. Interventions include distract resident from wandering, evaluate and screen quarterly for memory unit, redirect when wandering into other residents' rooms, and Resident #1 would reside in memory care unit for safety. Record review of Resident #1's care plan initiated 06/03/2025 revealed resident had an actual fall on 06/01/25. Interventions included continue post fall follow up x 72 hours, determined and addressed causative factors, and physical therapy to consult for strength and mobility. Record review of Resident #1's fall risk dated 03/04/25 revealed Resident #1 had a balance problem while standing and/or walking. Record review of Resident #1's progress noted dated 06/01/25, written by LVN-I, revealed a male resident came out of his room and said there was a woman in his room on the floor. Resident #1 was found on her left side, and two CNAs were called to room for assistance. The skin check was done, and there was a small hematoma to left brow. Resident #1 was in severe pain to left thigh. Staff assisted Resident #1 into wheelchair and assisted her to bed. Left leg was shorter than right leg. Record review of Resident #1's progress noted dated 06/01/25 revealed Resident #1's family member called to let the facility know Resident #1 had a hip fracture, and they were waiting to speak with Orthopedic Doctor regarding options. Record review of Resident #1's Hospital Summary - Orthopedic Discharge Instructions dated 06/05/25 revealed Resident #1 underwent open reduction with internal fixation (surgical procedure to repair broken bones) on 06/02/25. Pertinent information included per [daughter], [Resident #1] was found in another resident's room and had fallen. The Assessment and Plan portion of the hospital summary revealed unwitnessed fall. The Hospital Diagnoses portion of the hospital summary revealed unwitnessed fall. In an interview on 07/30/25 at 3:35 PM LVN-I stated she had not seen Resident #1 fall. She stated it was an unwitnessed fall, and another (male) resident had found her on the floor in his room. The male resident came out of his room and notified staff there was a woman on the floor in his room. She stated Resident #1 was having severe pain with facial grimacing and moaning. LVN-I stated she assessed Resident #1, and she was noted to have had some bruising, as well as a deformity in which one leg was noted to be longer than the other leg. She then had two CNAs assist her with getting Resident #1 up and to the wheelchair, then to the bed in her room, and notified provider and EMS. LVN-I stated severe pain and a deformity with the hip and leg could mean an injury or possible fracture, and the resident should not have been moved because movement could possibly have made the injury worse. In an interview on 07/30/25 at 3:48 PM ADON-A stated Resident #1's fall on 06/01/25 with a hip fracture was the most recent fall, and she had not had any other recent falls. ADON-A stated she was informed another resident walked in and found Resident #1 on the floor in his room. She stated she only knew what she had read about the fall from LVN-I's progress note, and Resident #1 had severe pain, the left leg was shorter than the right leg, and the staff moved Resident #1 to the wheelchair and then to the bed. ADON-A stated Resident #1 should not have been moved, but assessed for injuries, vital signs checked, neuro checks started, and the nurse should have checked to see if she had anything for pain. The nurse should have kept her there on the floor and not moved her until EMS arrived to evaluate and stabilize her. LVN-I should have notified the on-call for the facility, the DON, the Administrator, and the family. She stated if the resident was moved while having severe pain and a leg deformity, indicating a major injury, this could cause further injury to the resident. In an interview on 07/30/25 at 4:21 PM the DON stated Resident #1's fall was reported to him during the morning meeting the next morning. He stated LVN-I reported to whomever was on-call the night of the fall, then it was discussed at the morning meeting the next morning. The DON stated he went over clinical needs and reviewed the incidents and accidents in the morning meetings. He stated what he knew about the fall was Resident #1 entered another resident's room, and the other resident reported Resident #1 had fallen. He also stated LVN-I assessed Resident #1 for pain. He stated if Resident #1 was identified to have had an injury, then moving her might have exacerbated the injury. He stated the protocol for falls included body and skin assessment, vital sign assessment, neuro checks, and if any abnormalities were noted, she should not have been moved until EMS arrived to evaluate. If a fall was unwitnessed the administrator should have been notified, and he would have then determined the next step. The DON stated Resident #1's fall was reported to the administrator in the morning meeting as well, but he and the administrator both assumed it was a witnessed fall because they interpreted the note as there was a resident in the room with Resident #1 when she fell, and they did not feel it needed to be investigated any further or reported to the state. In an interview on 07/30/25 at 4:45 PM the Administrator stated he remembered an incident report was done, and Resident #1 had a fracture from the fall. He stated another resident reported there was a lady on the floor. The other resident had found her on the floor and she had a fall. The Administrator stated he did not recall who reported it to him, but it would have been reported and discussed in the morning clinical meeting. He also stated he did not consider this a reportable type of incident as he did not believe it was an unwitnessed fall, but he did state unwitnessed falls with major injuries would be reported. The Administrator stated he had not done any further interviews or investigations into this incident because he had not thought it was necessary at the time. He also stated it was probably questionable as to whether or not the resident who reported the fall was competent enough to answer questions with a BIMS of 3, which indicated severely impaired cognition. The Administrator stated now looking back he felt like this incident should have been investigated further, and if he would have realized it was an unwitnessed fall with a major injury, he would have reported it within 2 hours. In an interview on 07/31/25 at 8:32 AM ADON-S stated she was the one who did fall trending and tracking as well as fall investigations. She stated Resident #1 had only had 1 fall this year, and it was this unwitnessed fall with a major injury. ADON-A stated she completed her report based on the note written by the nurse, and according to the documentation, the nurse called the DON and reported fall. ADON-A state she followed up with the resident and nurse post fall, and LVN-I told her Resident #1 was found in floor, and after assessing Resident #1, LVN-I asked the CNAs to transport Resident #1 to the wheelchair and then to her bed. ADON-A stated LVN-I should not have moved Resident #1 while in severe pain or after noting one leg was longer than the other because it could have meant there was a fracture or major injury, and movement could have caused further injury. In an interview on 07/31/25 at 11:05 AM, CNA-J stated she heard the male resident say there was a woman on the floor in his room. She stated no one questioned the male resident as to what happened Resident#1 and how she ended up on the floor. CNA-J stated LVN-I went and assessed the Resident #1 while she was lying on the floor, and Resident #1 kept moaning and groaning in pain as well as making faces like she was in severe pain. She stated the LVN-I never said anything to about one leg being longer than the other, so both CNAs assumed it was okay to move Resident #1. CNA-J stated she realized moving a resident with an injury could make it worse. Record review of an all-staff in-service dated 04/30/25 revealed a fall is signified as any break in plane regardless of where the patient lands. If a resident fall occurred it must be immediately reported to the charge nurse so they can assess resident and situation and determine if resident is safe to move or transfer, then incident report must be completed by charge nurse. Record review of the facility's Fall, and Fall Risk, Managing Policy, revised March 2018, revealed Unless there is evidence suggesting otherwise, when a resident is found on the floor, a fall is considered to have occurred. The staff will implement a fall prevention plan to reduce the specific risk factors of falls for each resident at risk or with a history of falls.

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interviews, and record review, the facility failed to ensure that each resident received adequate supervision to prevent accidents for 1 of 5 resident's (Residents #1) reviewed for accidents/supervision in that:<BR/>CNA B failed to have a second staff assist her with care for Resident #1 and Resident was left unattended and rolled off her bed during incontinent care on 06/12/24.<BR/>This failure could place residents at risk for injuries related to falls.<BR/>The findings were:<BR/>Record review of Resident #1's Face Sheet dated 06/16/21 documented a [AGE] year-old female with diagnoses including Cerebral Palsy (abnormal brain development that affect's a person's ability to control their muscles), muscle wasting, Parkinson's (a brain disorder that causes unintended or uncontrollable movements, such as shaking, stiffness, and difficulty with balance and coordination), seizures, Alzheimer's, heart failure, and mild intellectual disabilities. She was her own self representative. <BR/>Record review of Resident #1's comprehensive MDS dated [DATE] documented a BIMS score of 8, indicating she was moderately cognitively intact. Further, Resident #1's level of assistance with Activities of Daily Living (ADLs) was dependent on staff for showering, and transfers. Resident #1 required maximal assistance (helper lifts or holds trunk or limbs and provides more than half the effort) for eating, toileting, bed mobility, personal hygiene, dressing, oral hygiene, and 2-person assistance with bed mobility and mechanical lifting. She was always incontinent of bladder and bowel. Resident #1's quarterly functional abilities dated 03/20/24 indicated she was dependent on staff of all ADL's.<BR/>Record review of Resident #1's interim functional abilities and goals dated 06/17/24 indicated she was impaired on both sides of her upper and lower body, she required substantial/maximal assistance with self-care-eating, oral and personal hygiene, toileting, shower/bathing, all dressing and footwear, and mobility-roll left and right. She was dependent for chair/bed-to-chair transfers and utilizing her manual wheelchair.<BR/>Record review of Resident #1's annual Care Plan dated 11/14/24 indicated the resident had an ADL self-care performance deficit r/t Parkinson's, cerebral palsy, mild intellectual disabilities, anoxic (lack of oxygen) brain damage, seizure disorders, contractures to upper and lower extremities. Date Initiated and revised: 01/09/21. Interventions included Roll left and right- (Dependent), BED MOBILITY: The resident is total dependent of (X2) staff for repositioning and turning in bed. Date Initiated: 01/09/21. Revision on 03/03/21. The resident is at risk for falls related to gait/balance problems, incontinence, poor communication/comprehension through the review date, Date Initiated: 01/09/21. Psychoactive drug use , unaware of safety needs Date Initiated: 01/09/21, Revision on: 11/26/24. Interventions included review information on past falls and attempt to determine cause of falls. Record possible root causes and remove any potential causes if possible. Educate resident/family/caregivers/interdisciplinary team as to causes. Date Initiated: 01/09/21. The resident had an actual fall on 6/12/24 with minor injury. Date initiated and revision on 06/19/24. Interventions included Record, Monitor/document /report PRN (as needed) x 72 hours to physician for signs or symptoms: Pain, bruises, change in mental status, new onset: confusion, sleepiness, inability to maintain posture, agitation. Neuro-checks x 72 hours. Wing Mattress in place. Date Initiated: 06/19/24.<BR/>Record review of Resident #1's fall risk evaluation dated 03/25/24 documented a score of 15 indicating she was a high fall risk. Resident #1's fall risk evaluation dated 06/12/24 (the same day she fell from her bed) documented a score of 7 indicating she was a low fall risk. <BR/>Record review of the facility provider investigation report dated 06/19/24 revealed Resident #1 had a diagnosis of Cerebral Palsy and Intellectual Disability Disorder (IDD). She was obese. She lived in a nursing home. She was supposed to have 2 staff assigned for ADL's. On 6/13/24, only one staff was cleaning her up/changing bed sheets, and Resident #1 fell from her bed when staff rolled her to the side. This caused injury to legs and back. Resident #1 went to a local hospital for x-ray with no breaks noted, but still had some pain and soreness. This has happened in the past which is why she had 2 staff assigned for changing/bathing and used a mechanical lift. Staff should have asked for assistance from an additional staff. Checked and released from the hospital. Expectation/Desire for resolution: staff need to follow Resident #1's plan to have 2 staff assist with ADL's. <BR/>Record review of the facility incident reports dated 06/01/24-06/30/24 indicated Resident #1 experienced an un-witnessed fall on 06/12/24 at 4:05 pm. <BR/>During a phone interview with the complainant/case worker on 01/15/25 at 12:29 pm, she said Resident #1 told her how she fell and was complaining of ankle pain, (resultant to the fall) because staff was providing incontinent care in bed with one staff member. Resident #1 told her she was bruised, had pain in her ankle and back, and they gave her Tylenol for her pain. Resident #1 told her that 2 staff was required and was in her orders. The Case Worker said the facility did not prevent it (the fall) because they were not following orders. She said she nor Resident #1 knew the names of the staff. She said Resident #1 was able to use her call light and kept it in her right, contractured hand and could press the button with her thumb. <BR/>In an interview with ADON C on 01/15/25 at 4:15 pm, he said the resident should have had 2 staff for incontinent care. He said he recalled when he was informed that Resident #1 rolled out of bed. He said CNA B no longer worked at the facility and was suspended for the incident then terminated because she admitted to performing incontinent care alone. <BR/>In an interview with Resident #1 on 01/16/25 at 11:10 am she stated she remembered falling out of bed in June 2024. She could not remember which side of the bed she fell from. She said it made her mad and she was still mad because they were supposed to use two people and they did not. She remembered having to go to the hospital and being in pain. <BR/>In an interview with CNA E on 01/16/25 at 11:55 am, she said she mainly worked on the 100 hall and had worked at this facility for 15 years. She said she knew Resident #1 very well. She said CNA B went in to change Resident #1 by herself and she fell. She said the next thing she knew, there was an ambulance picking Resident #1 up. She said she heard other staff members saying CNA B thought she had enough room on the bed to turn her by herself. She said she did not really know what was going on at first because she was showering another resident at the time. She said Resident #1 was and is a 2-person assist for everything. She said she did not know why CNA B did not find or ask anyone for help. She said CNA B wasn't very talkative. She said Resident #1 returned to the facility later the same night. She asked Resident #1 if she was ok the next day and she gave her a hug and Resident #1 said ow, and that her right side hurt. CNA E said she did not notice any bruising at that time. She said Resident #1 was hurting for several days. She said Resident #1 was afraid to turn on the shower bed. Resident #1 required reassurance from herself and her partner CNA (whoever it was on her shift). She said Resident #1 had never been able to help turn, even with &frac14; rails-she has not had them for a very long time. CNA E said when Resident #1 did, we would put her hand on it because it made her feel like she was helping. She said she thought Resident #1 had gotten better. CNA E said Resident #1 had no family but had a case worker. She said staff knew which residents required 2-person assists by looking at their charts and care plans on the kiosk. She said Resident #1 always had a scoop mattress. She said once Resident #1 got moving to turn, she would just keep going because of her weight and contractures. She said she had not heard of any other falling incidents since. CNA E said it was important to know what they were getting into (the resident's needs) not only for their safety but the resident's safety too. She said the CNA's had skills checkoffs every few months. She said ADON C did the monitoring. He would say, I want to see you wash your hands, or I want to see you do peri care. She said she had not witnessed any type of abuse in the past year. She said staff were in-serviced over ANE (abuse, neglect and exploitation) probably 2-3 times per month. She said the ADM was the abuse coordinator. If she witnessed abuse she would intervene, make sure resident was safe, report to the ADM, then have a nurse assess. If you see resident to resident altercation, you intervene and separate and call the nurse or the ADM. They are typically taken to their rooms, and from there they are assessed by the nurse. <BR/>In an interview with ADON D on 01/16/25 at 1:05 pm, she said she recalled the incident in June 2024. She said before and after the incident the resident told her she fell off the bed and hit her head and wanted to go to the hospital. She said the resident could not move enough by herself to fall out of bed. She said she spoke to the CNA B who told her the resident fell out of bed. She said CNA B was suspended pending the investigation. She said she and ADON C typically conducted suspensions, and they suspended CNA B for not doing what she was supposed to, meaning performing incontinent care without another staff member. ADON D said the facility educated staff on kardex's and checking the kardex's to make sure if the residents were a 1- or 2-person assist to prevent harm to the resident. She said they had monthly mandatory in-services with different topics with all staff attending. She said they held the monthly mandatory in-services over a period of 2 days so both shifts got the education. She said Resident #1 requested to be sent to the ER. She said if Resident #1 hit her head, they would start the neuro checks regardless for the required 72 hours. She said the process for evaluating if a resident needed to transfer, they call the doctor to let them know they were transferring a resident and there should be an order for it. She said there was no order for the transfer. She said the resident returned to the facility at 11:04 pm the same day. She said this was a witnessed fall because CNA B was in the room. She said the nurse documented it as an unwitnessed fall, but it didn't make sense because CNA B told her she was in the room. emergency room record requested at this time. <BR/>In an interview with ADON D on 01/16/25 at 2:33 pm, she said the emergency room records were not in Resident #1's chart. She said the receptionist was supposed to scan hospital, emergency room, any kind of transfer notes. She said each nurse's station had a box for documents including after hours, and she and/or ADON C checked the documents for appointments, new orders, etc., then took them to the receptionist to scan in. <BR/>During a phone interview with LVN F on 01/16/25 at 2:08 pm, she said she knew Resident #1 . She recalled when she fell out of bed and that was the only time she had ever fallen out of bed. She said CNA B told her that she rolled the resident onto her side and left her to go out of the room to get something and when she came back, the resident had already fallen. She asked her what happened after she assessed Resident #1, and the resident told her CNA B left and then she fell, and CNA B was in there by herself. She said CNA B was terminated because of the incident. She said Resident #1 was crying and upset and she had worked with her for a long time. She said Resident #1 was credible. She said the facility sent her out just to make sure she was ok. She said she did not think Resident #1 hit her head. She said she took care of Resident #1 the next day and did not recall any bruising. She said she did not recall if the resident was in pain. She recalled the resident did not break anything. <BR/>Attempted phone interview with CNA B on 01/16/25 at 11:48 am, -left voice message with call back number.<BR/>2nd attempt for phone interview with CNA B on 01/16/25 at 2:30 pm. Left message. <BR/>Record review of the facility policy revised March 2018, titled, Activities of Daily Living (ADL), Supporting:<BR/>Policy Statement-Residents will be provided with care, treatment and services as appropriate to maintain or improve their ability to carry out activities of daily living (ADLs). Residents who are unable to carry out activities of daily living independently will receive the services necessary to maintain good nutrition, grooming, and personal and oral hygiene.<BR/>5. A resident's ability to perform ADLs will be measured using clinical tools, including the MDS. Functional decline or improvement will be evaluated in reference to the Assessment Reference Date and the following MDS definitions: <BR/>e. Total Dependence - Full staff performance of an activity with no participation by resident for any aspect of the ADL activity. 6. Interventions to improve or minimize a resident's functional abilities will be in accordance with the resident's assessed needs, preferences, stated goals and recognized standards of practice.<BR/>Record review of the facility policy revised April 2021, titled, Abuse, Neglect, Exploitation or Misappropriation -Reporting and Investigating: All reports of resident abuse (including injuries of unknown origin), neglect, exploitation, or theft/misappropriation of resident property are reported to local, state and federal agencies (as required by current regulations) and thoroughly investigated by facility management. Findings of all investigations are documented and reported.

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview, and record review the facility failed to ensure the resident had the right to be free from abuse, neglect, misappropriation of resident property, and exploitation for two of five residents (Resident #1 and Resident #2) reviewed for abuse.<BR/>The facility failed to ensure Resident #1 was free from abuse. On 09/28/24, Resident #2 pushed Resident #1 backward. Resident #1 tripped, then fell and hit the back of her head on the floor which resulted in a hematoma (swelling) to the back of her head. <BR/>This failure could place residents at risk for abuse and physical, mental, and psychosocial harm.<BR/>The findings included:<BR/>1. Record review of Resident #1's admission record reflected an [AGE] year-old female who was admitted to the facility on [DATE]. Her diagnoses included dementia (several diseases that affect memory, thinking, and the ability to perform daily activities, Alzheimer's (a progressive disease that destroys memory and other important mental functions), blindness left eye, muscle wasting and atrophy (decreased muscle size and strength), gait abnormality (abnormal walking pattern) and lack of coordination.<BR/>Record review of Resident #1's annual MDS, dated [DATE], reflected a BIMS score of 1, which indicated Resident #1 had severe cognitive impairment. <BR/>Record review of Resident #1's comprehensive care plan, dated 01/13/23 to 01/24/25, reflected Resident #1 was an elopement risk, had a behavior of wandering into other resident's rooms and was appropriate for placement in the secure unit r/t dementia. Resident #1 had a behavior problem r/t dementia and would become physically aggressive when staff assisted with hygiene and ADLs. Resident #1 had an actual fall on 9/28/24 with minor injury r/t resident to resident altercation after Resident #1 wandered into Resident #2's room. Interventions prior to the incident included distract resident from wandering by offering pleasant diversion, structured activities, food, conversation, television, or a book, and she would be redirected when she wandered into other residents' rooms initiated 01/16/23 and refer resident for psychiatric services and medication management initiated on 02/19/24. Interventions after the altercation included administer medications as ordered and monitor/ document for side effects and effectiveness, caregivers to provide opportunity for positive interaction and attention with resident by stopping and talking with her when passing by and intervene as necessary to protect the rights and safety of others by approaching/speaking in a calm manner, diverting attention, and removing from the situation as needed initiated on 10/01/24.<BR/>2. Record review of Resident #2's admission record reflected a [AGE] year-old female who was admitted to the facility on [DATE]. Her diagnoses included schizophrenia (a disorder characterized by hallucinations- seeing or hearing things that aren't real, disorganized thinking, and disorganized speech), schizoaffective disorder, bipolar type (a combination of the symptoms of schizophrenia and manic episodes (periods of extreme energy and impulsivity) and depressive episodes (periods of sadness, loss of interest, or fatigue). <BR/>Record review of Resident #2's quarterly MDS prior to the altercation dated 07/03/24 reflected a BIMS score of 11 which indicated Resident #2 had moderate cognitive impairment.<BR/>Record review of Resident #2's comprehensive care plan, dated 03/08/24, reflected Resident #2 had behavior problems of making accusations toward staff, physical and verbal aggressiveness towards others, r/t poor impulse control, ineffective coping skills, and mental/ emotional illness. Resident #2 was an elopement risk and was appropriate for placement in the secure unit r/t schizophrenia and elopement risk. Resident #2 was physically aggressive with Resident #1 on 09/28/24 . Interventions prior to the incident included assist the resident to develop more appropriate methods of coping and interacting, encourage the resident to express feelings appropriately, intervene as necessary to protect the rights and safety of others, approach/speak in a calm manner, divert attention, and remove from situation initiated on 03/08/24 and analyze/document the circumstances and de-escalation techniques regarding the resident's physical aggression and provide physical and verbal cues to alleviate anxiety, assist the resident in verbalization of source of agitation, setting goals for more pleasant behavior, encouragement to seek out a staff member when agitated initiated on 04/30/24 and referral to psychiatric services on 06/25/24. Interventions after the incident included all of the prior interventions as well as continue psychiatric services, continue medications to reduce anxiety and promote relaxation every 8 hours as needed initiated on 10/01/24. <BR/>Record review of the facility's reported incident report, dated 09/29/24, reflected Resident #2 stated, [Resident #1] was going into my room to get my things. I stood at the door to deny her entrance, so she grabbed me by my neck, so I pushed her, and she fell to the floor. The facility reported incident also reflected Resident #1 was not able to say what happened.<BR/>Record review of Resident #1's progress notes, dated 09/28/24 at 4:00 pm, reflected an entry that stated, CNA heard a loud thump in the hallway and noted resident (#1) on the floor on her back in front of another resident's room. Resident (#1) was unable to give details as to what happened. <BR/>Observation on 02/04/25 from 3:58 pm to 4:14 pm of Resident #1 and Resident #2 in the secured unit of the facility reflected Resident #1 was in her bed with eyes closed and appeared to be asleep. Resident #2 was in the common room with other residents watching television. Resident #2 would occasionally interact with other residents and staff with no aggressive behavior.<BR/>In an interview on 02/04/25 at 3:58 pm, LVN C stated she had been employed at the facility for a week and had not seen or heard Resident #2 be aggressive with Resident #1 or any other residents. LVN C stated Resident #2 would tell her she was hearing voices and LVN C would talk with her to ensure she was not a risk to herself or any of the other residents.<BR/>In an interview on 02/05/25 at 11:02 am, ADON E stated Resident #1 was a wanderer and on 09/29/24, Resident #1 wandered into Resident #2's room and Resident #2 told her to get out. Resident #1 would not leave, so Resident #2 pushed Resident #1 who tripped and hit her head. ADON E stated she did not recall if Resident #1 went to the hospital. ADON E stated Resident #1 was redirected often in her wandering; sometimes it worked, sometimes it did not. ADON E stated sometimes Resident #1 got agitated so they got another staff member to convince her to come out and listen to music or something. ADON E stated Resident #1 was redirected as needed and there had not been any other incidents with her that she could recall. ADON E stated Resident #2 had a few other incidents with other residents previously, but she did not recall any incidents since this one with Resident #1. ADON E stated Resident #2 said her voices told her to do things and she was on psychiatric services and psychiatric medications to help control the voices. ADON E stated the secured unit had 1 nurse and 2 aids working as well as the activities assistant who worked with the residents during the day. ADON E stated staff were in-serviced on ANE and misappropriation at least monthly and more frequently as needed and the last in-service was last week.<BR/>In an interview on 02/04/25 at 4:15 pm, Resident #2 stated she felt safe here and liked the staff. Resident #2 stated she got along with the other residents and did not have any issues with anyone.<BR/>Record review of the facility's in-service records reflected staff had an in-service on abuse and neglect as well as resident rights on 09/30/24.<BR/>Record review of the facility's Abuse and Neglect-Clinical Protocol policy dated 03/2018 reflected: <BR/>4. Willful, as used in the definition of abuse means the individual must have acted deliberately, not that the individual must have intended to inflict injury or harm.<BR/>Assessment and Recognition:<BR/>4. The physician and staff will help identify risk factors for abuse within the facility; for example, significant numbers of residents/patients with unmanaged problematic behavior.<BR/>Cause Identification:<BR/>1. The staff, with the physician's input as needed, will investigation alleged abuse and neglect to clarify what happened and identify possible causes.<BR/>Treatment/Management:<BR/>1. The facility management and staff will institute measures to address the needs of residents and minimize the possibility of abuse and neglect.<BR/>4. The physician and staff will address appropriately causes of problematic resident behavior where possible, such as mania, psychosis, and medication side effects.

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview, and record review the facility failed to ensure each resident had the right to be free from abuse, neglect, misappropriation of property, and exploitation for 1 of 6 residents (Resident #3) reviewed for misappropriation of property.<BR/>The facility failed to prevent the misappropriation of Resident #3's lorazepam (a controlled medication [benzodiazepine] used to relieve symptoms of anxiety) and Tramadol (a schedule IV controlled opioid medication used to treat pain) tablets. <BR/>This failure could place residents at risk for not receiving prescribed medications which could lead to physical, mental, or psychosocial harm.<BR/>The findings included:<BR/>Record review of Resident #3's admission record reflected an [AGE] year-old female, who was admitted to the facility on [DATE]. She had diagnosed which included dementia (the loss of cognitive functioning), anxiety disorder (a mental health disorder characterized by feelings of worry, fear, or nervousness that are strong enough to interfere with a person's daily activities), stiffness to right shoulder, broken nasal bones, and muscle weakness. <BR/>Record review of Resident #3's admission MDS assessment, dated 01/17/25, reflected based on Section C: Cognitive Patterns, the resident had a BIMS score of 1, which indicated severe cognitive impairment. Based on Section N: Medications, the resident received an antianxiety medication. <BR/>Record review of Resident #3's comprehensive care plan reflected a Focused area, initiated on 01/10/25, of pain medication therapy r/t stiffness of right shoulder, fracture of nasal bones, and age related osteoporosis (a condition in which the bones become weak and brittle) with pathological fracture (broken bone caused by the weakness of the bone structure). The goal initiated on 01/10/25, was that the resident would be free of any discomfort or adverse side effects from pain or medication through the review date. The interventions, initiated 01/10/25, were staff were to administer pain medications as ordered by the physician and review frequently for pain medication effectiveness. <BR/>Record review of Resident #3's January 2025 eMAR reflected the physician's order for Lorazepam 1mg, 1 tablet to be given by mouth every 4 hours as needed for anxiety or agitation and Tramadol 50mg, 1 tablet to be given by mouth every 6 hours as needed for pain. For both medications the order start date was 01/11/25 and stop date was 01/15/25.<BR/>Record review of the facility's self-reporting template, dated 01/15/25, reflected an allegation of misappropriation of property occurred on 01/13/25. The alleged victim was Resident #3 who all allegedly had 7 lorazepam tablets and 19 tramadol tablets misappropriated. The self-reporting template did not name an alleged perpetrator. <BR/>Record review on 02/04/25 of the controlled drug receipt/record/disposition form for Resident #3's Lorazepam reflected the facility received 25 tablets of Lorazepam on 01/10/25. The controlled drug receipt/record/disposition form reflected that the starting count of Lorazepam 1mg tablets was 25 tablets. This form also reflected 1 tablet of Lorazepam 1mg was administered to Resident #3 as follows:<BR/>01/10/25 at 8:00pm by LVN N with 24 tablets remaining.<BR/>01/11/25 at 1:30am by LVN N with 23 tablets remaining.<BR/>01/11/25 at 9:00am by LVN B with 22 tablets remaining.<BR/>01/11/25 at 5:00pm by LVN B with 21 tablets remaining.<BR/>01/11/25 at 10:00pm by LVN J with 20 tablets remaining.<BR/>01/12/25 at 2:00am by LVN J with 19 tablets remaining.<BR/>01/12/25 at 7:00pm by LVN N with 18 tablets remaining.<BR/>01/12/25 at 11:00pm by LVN N with 17 tablets remaining.<BR/>01/13/25 at 4:00am by LVN N with 16 tablets remaining.<BR/>01/13/25 at 10:00am by LVN I with 15 tablets remaining.<BR/>Record review on 02/04/25 of the controlled drug receipt/record/disposition form for Resident #3's Tramadol reflected the facility received 54 tablets of Tramadol on 01/10/25. The controlled drug receipt/record/disposition form reflected the starting count of Tramadol 50mg tablets was 54 tablets. The form also reflected 1 tablet of Tramadol 50mg was administered to Resident #3 as follows:<BR/>01/10/25 at 8:00pm by LVN N with 53 tablets remaining.<BR/>01/11/25 at 2:00am by LVN N with 52 tablets remaining.<BR/>Record review of ADON D's, undated, typed statement to the facility reflected:<BR/>To whom it may concern on 1/13/24 @ about 4:18 pm I was in the 300 hall assisting [LVN G] with [Resident #3], and I called [LVN I] via phone to bring all medications for [Resident #3] who was just transferred from 200 hall to 300 hall earlier in the day, I instructed the CNA to take [Resident #3] to activities and doorbell rang to secured unit [LVN G] was on phone so I went to answer Secured unit door where [LVN I] handed me a purple bag of Resident medications I then walked to nurses station with purple bag in hand and left purple bag with [LVN G] at nurses station.<BR/>Typed name [ADON D]<BR/>Signature of ADON D [sic] <BR/>Record review of LVN F's written statement that was e-mailed to the facility on [DATE] reflected:<BR/>To Whom it May Concern-<BR/>On January 13, 2025, I worked an overnight shift from 10-6 and relieved [LVN H]. Throughout the evening I noticed [Resident #3] was restless and had increased anxiety. After looking at her MAR I noticed that she did have medications to assist with decreasing her anxiety. I then looked in narcotic box for her medications and she did not have medications other than ABH cream. I then went to 200 hall nurses to see if medications were in their cart as a patient was recently moved into the 300 unit that day and medications were possibly left behind. Approached [LVN J] regarding medications and he stated he didn't have them wither [sic] and they were transferred to 300 halls earlier in the day when patient was moved. I informed [LVN J] that the medications were not in 300, he then looked in his medication cart and then assisted me in again looking in 300 hall cart- to which medications were not seen. He then began stating when patient came from home her medications were sent in a purple bag, I then began looking around nurses' station, cabinets, medication room, in patients' room and patients' prior room for bag and/or medications to where they were not found. [LVN J] then notified on call nurse regarding medications missing. At approximately 0530 in the morning both ADONs [ADON D and ADON E] entered 300 and also began looking for medication. At 6am on coming nurse asked for keys to medication room, unlocked door and found purple bag with medications in it. Report was given; narcotics that were in the narcotic drawer were counted. When this nurse was leaving the day shift nurse was on the phone with ADON and stated that narcotics were in the bag, this nurse then left shift.<BR/>[LVN F]<BR/>[phone number]. [sic]<BR/>Record review of LVN G's written statement to the facility, dated 01/14/25, reflected:<BR/>I, [LVN G] Charge Nurse on 300 hall took the bag of home medication for a resident transferring from 200 hall without examining the medications and placed them in the Nurse's cart and locked it. [sic] It was signed by [LVN G] with the date 1/14/25 below the signature.<BR/>Record review of LVN H's written statement to the facility, dated 01/16/25, reflected:<BR/>I was called to [DON's] office at 11:20 am where I spoke with the DON and [Admin]. I was asked about medications for patient [Resident #3]. When asked which narcotics she had I stated Abd [sic] gel, that was only narcotic in drawer when I went to administer meds and saw she had Vimpat and another narc. Tramadol. I called 200 hall spoke w/ [LVN J] to ask if they were still on order should come in tonight. So I clicked them out as not administered. I did see a purple bag next to clients [sic] cigarettes in med room but did not go through it. Signed by [LVN H] with 1-16-25 under signature.<BR/>Record review of LVN I's e-mailed statement to the facility, dated 01/20/25, reflected:<BR/>A resident of mine was transferred from my hall on 200 to 300, around 4pm I was called by [ADON D] and asked to take all of the residents' medications to 300 hall. I packed all of the residents' medications in a purple zipper bag (that belonged to the resident) and walked the medications to 300 hall. I rang the doorbell, [ADON D] answered the door and I handed the bag of medication to him and returned to my hall. The following morning after clocking into work, I walked in the hallway and ran into [ADONs D and E], I was asked if I had administered any medication to the resident the day prior to which I responded that I did. I was also asked if the count for the medication was correct when I received the drawer the morning prior to which I answered yes. After that they informed me that medications were missing or lost from the resident's purple bag that I had given [ADON D]. I told [ADONs E and D] that I was unaware of what happened to the medication and that the count was correct when I left them with [ADON D]. [sic]<BR/>Observation of the 300 hall medication room on 02/04/25 at 4:00 pm reflected a wooden cabinet measuring approximately 24 inches tall by 30 inches wide to the left of the doorway at approximately shoulder height. There was a keyed lock on the cabinet, but it was not locked. LVN C stated she had never seen the cabinet locked. In the cabinet on the left side there was a sealed box that had Nix on it, another box that resembled the first box, but was not facing out, and an opened box on top that had OHC and OHC COVID -19 Antigen Self-Test on it. On the back wall of the cabinet was a white spray bottle approximately 3 inches tall, facing the back wall of the cabinet, a clear spray bottle approximately 4 inches tall that was full of a blue liquid with the word Fresh visible and a humidifier bottle in a plastic bag. In the back right corner of the cabinet there were 4 pill bottles with over the counter medications in them that were sealed. There was a glucometer in the front right corner of the cabinet. <BR/>In an interview on 02/04/25 at 3:13 pm, LVN A stated when a resident was admitted and they had medications, the nurse looked at the medications, asked the resident or representative if they were current medications and confirmed the order with the physician. LVN A stated when they received a narcotic medication from the resident a drug receipt/record/disposition form was filled out and was utilized when the resident was given their home narcotic medication. LVN A stated narcotic medication administration was documented in the eMAR and on the narcotic log sheet. LVN A stated he did not recall Resident #3 specifically but if a resident was transferred to another hall, he would count the narcotic medication and verify it with the receiving nurse, but they did not sign the narcotic log sheet. LVN A stated it was just visually verified by both nurses. LVN A stated the last in-service on medication administration/documentation was within the last month and they were in-serviced about every 3 months. LVN A stated they were in-serviced on abuse/neglect/misappropriation/resident rights frequently.<BR/>In an interview on 02/04/25 at 3:44 pm, LVN B stated when a resident came in with medications, they would get a list of the medications and if there were narcotics, 2 nurses would count them and sign them into the narcotic lock box on the medication cart and put them on the narcotic log. LVN B stated the facility administered the resident's home narcotics when there was an order for them and once the pharmacy delivered the resident's narcotics, if there were any of the resident's narcotics remaining, the medications were given to the ADONs to destroy, and the narcotic sheets were given to them to file. LVN B stated if a resident transferred to another hall, the transferring nurse would count the narcotics with the receiving nurse, and they would both sign the narcotic form that was put in the narcotic log for the receiving hall. LVN B stated the last in-service on abuse/neglect/resident rights/misappropriation was within the last couple of weeks and medication administration/documentation was about 3 weeks ago.<BR/>In an interview on 02/04/25 at 3:58 pm, LVN C stated if a resident came in with narcotics, 2 nurses would count it, a narcotic log page was made, and 2 nurse signed it and put it into the narcotic logbook for that hall. LVN C stated the narcotics always had to be locked up in the medication cart lock box and not put into the medication room because there was no way to secure them there. LVN C stated it was the same procedure if the resident came from another hall. LVN C stated she would verify with the physician if the medication was to be continued. LVN C stated if a narcotic medication was to be discontinued, the medication was given to the DON to dispose of. LVN C stated the facility would try to use up the resident's home narcotics because the pharmacy would not send narcotics if it was not time for a refill. <BR/>In an interview on 02/04/25 at 4:32 pm, ADON D stated if a resident was admitted with narcotics, he counted them with another nurse, got a narcotic sheet to document it, put the sheet into the main narcotic log, then locked them up in the narcotic box on the medication cart. ADON C stated the doctor was contacted to confirm orders. ADON D stated the physician had the facility use up the resident's home narcotics so the narcotic script could be filled. ADON D stated if a resident transferred from one hall to another, the sending nurse took both the narcotic and non-narcotic medications and narcotic sheet(s) to the receiving nurse, they would verify the count and then locked the narcotics up in the medication cart lock box for the hall the resident was transferred to. ADON D stated he was in the 300 hall on 01/13/25 to help LVN G because she was passing medications and the CNAs were busy, so he went to help watch Resident #3, as she kept trying to get up and walk but was not safe to walk . ADON D stated Resident #3's medications were handed to him in a purple zipper bag that belonged to Resident #3 by LVN I on 01/13/25 at approximately 4:15 pm. ADON D stated LVN I did not take any narcotic sheets to him, so he was not aware there were narcotics in the purple zipper bag. ADON D stated he handed the bag to LVN G and left the unit. ADON D stated he was not sure what LVN G did with the medications. ADON D stated the Admin and DON may have reviewed the camera footage , but he was not sure. ADON D stated Resident #3 transferred from the 200 hall to the 300 hall within the previous hour of when he received the medications from LVN I. ADON D stated ADON E was the on call for the night on 01/13/25 early morning on 01/14/25 and she notified him of the missing narcotics at approximately 5:00 am on 01/14/25. ADON D stated he and ADON E arrived at the facility around 6:00 am. ADON D stated he called LVN G before he went to the facility, and she told him she put the bag inside the medication cart. ADON D stated he went to the 300 hall with LVN F, checked the medication cart and Resident #3's medications were not there so he stopped the medication pass to do a narcotic count and there were no missing narcotics on the cart. ADON D stated he did not check the unit or the medication room for the missing purple bag. ADON D stated the narcotic sheets were found at the 200 hall nurse's station the morning of 01/14/25. ADON D stated when he told ADON E they could not find the medications, ADON E had the narcotic sheets for the missing narcotics but also had not located the medications. ADON D stated LVN G called to let them (him and ADON E) know she found the bag inside the medication room in the cubby area so he and ADON E went back to the 300 hall to count those specific medications (lorazepam and tramadol) and was when they discovered the 7 missing lorazepam and 19 missing tramadol. ADON D stated they then notified the DON, Resident #3's responsible party, and the physician. ADON D stated he thought the DON may have the lorazepam and tramadol narcotic pages in his office now. ADON D stated the pharmacist came in monthly to destroy narcotics. ADON D stated when the physician discontinued a medication, it was discontinued in PCC, then narcotics went to the DON and were locked up until the pharmacist went to the facility for narcotic destruction. ADON D stated they did in-services on ANE at least monthly and usually more frequently and the last in-service was within the last couple of weeks.<BR/>In an interview on 02/05/25 at 9:46 am, the DON stated ADON E called him on 01/14/25 and said there was potentially a drug diversion. The DON stated he went into the facility and had her tell him what happened. The DON stated after ADON E told him there were narcotics missing, he, and ADONs D and E checked all of the medication carts to make sure no other narcotics were missing. The DON stated he got Resident #3's medications and narcotic sheets and there was no way to account for the 7 missing lorazepam tablets and 19 missing tramadol tablets, so he reported it to the Admin. The DON stated after notifying the Admin, he called every nurse involved and got their statement. The DON stated after getting all of the nurse's statements, he and the Admin compared statements, looked at the video feed and determined LVN H's statement did not match what the video showed . The DON stated it was then reported to the state survey agency, LVN H was suspended and then terminated. The DON stated they did an in-service with staff to make sure everyone knew how to transfer residents and their medications, specifically narcotics, to another hall. The DON stated when they told LVN H they were going to suspend her, she just said, OK. The DON stated LVN H did not offer any explanation or argument and he did not get the opportunity to talk to her after that because she was terminated right away. The DON stated LVN G was the morning nurse who came in on 01/14/25 and found the purple bag with the medications. The DON stated the nurses usually worked 12-hour shifts, but on 01/13/25, LVN H worked as a medication aide in the 100 hall during the day (6:00am to 6:00pm), then transferred to the 300 hall to work as a nurse until 10:00 pm, then LVN F worked 10:00 pm to 6:00 am. The DON stated LVN F was looking for the narcotic sheet for Resident #3's ABH cream (a cream containing Ativan (brand name for lorazepam, a controlled antianxiety medication), Benadryl (brand name for diphenhydramine, a non- controlled antihistamine), and Haldol (brand name for haloperidol, a controlled antipsychotic), so she called the 200 hall and LVN J took the sheet to her. The DON stated LVN F told him neither the lorazepam or tramadol were in the 300 hall medication cart nor were the narcotic log sheets for those medications. The DON stated the purple bag was found in the 300 hall medication room in a closed cabinet and the narcotic log sheets for the lorazepam and tramadol were found in the ADON basket in the 200 hall that was for records to be scanned. The DON stated ADON E found the log sheets and LVN G found the medication bag. The DON stated the video showed on 01/13/25 around 9:20-9:30 pm, LVN H was on the facility phone, hung up, turned around, opened the next to bottom drawer of the medication cart, looked inside, closed it, then opened the bottom drawer of the medication cart, took the purple bag out of it, stood up and placed the purple bag on top of the cart, opened the purple bag, then picked up and read the labels of each of the medication bottles that was inside. The DON stated LVN H then took the whole purple bag in the medication room and came out with nothing. The DON stated at the end of LVN H's shift, she and LVN F counted the narcotics in the medication cart and LVN H left. The DON stated he could not remember if LVN H worked on the 14th or 15th and she worked primarily in the 300 hall. The DON stated when narcotic medications were administered, the nurse was supposed to document it on the narcotic log as well as on the eMAR. The DON stated his expectation was that nurses documented accurately and timely when medications were administered.<BR/>In an interview on 02/05/25 at 11:02 am, ADON E stated on the night of 01/13/25 (the early morning hours of 01/14/25) she was asked by LVN J, the night shift 200 hall nurse (by call or text, she could not remember which) sometime in the middle of the night, if a day shift nurse had handed her the bag of medications for Resident #3 and she told him no. ADON E stated LVN J told her he would look around there to see if he could find them. ADON E stated she woke up to a text message that LVN J had reached out to the day nurse, LVN I, and he was waiting for a response from her. ADON E stated she then called ADON D and let him know LVN F and LVN J could not find Resident #3's purple bag of medications and they should probably go in and do a narcotic count and help look for the missing medications. ADON E stated when she and ADON D got to the facility, she went to the 200 hall where LVN J was and he showed her the control sheets for the lorazepam and tramadol were in the ADON box which was the box for any paperwork that needed to go to medical records to get scanned into PCC. ADON E stated LVN J had already taken the narcotic sheets out of the box and put them on the nurse's station desk to show her the narcotic sheets were there, but the narcotics were not. ADON E stated she and LVN J verified the narcotic count in the 200 hall side 1 and side 2 nurse medication carts and the 200 hall medication aide cart and there were no discrepancies, nor was the purple bag of medications found. ADON E stated she and LVN J also checked the 200 hall medication room and did not find the missing medications. ADON E stated ADON D had already finished the 100 hall so they both went to the 300 hall. ADON E stated she took the control sheets with her, and LVN G called ADON D and told him she found the purple bag. ADON E stated LVN G told them it was in the 300 hall medication room in a cabinet. ADON E stated LVN G opened the bag while she and ADON D were watching, went through the bottles, emptied the lorazepam bottle onto the counting tray, asked how many tablets were supposed to be there and the count was short by 7 tablets. LVN G put the tablets back into the lorazepam bottle, set it aside, then counted the tramadol which was short by 19 tablets. ADON E stated she and ADON D recounted both medications 2 times to confirm the amount missing. ADON E stated she and ADON D called the Admin and the DON to let them know. ADON E stated the DON asked them to secure the 2 medication bottles, so they were locked in the 300 hall narcotic box until he got there. ADON E stated they then handed the bottles of lorazepam and tramadol and the count sheets to the DON. ADON E stated neither she nor ADON D saw LVN G find the bag, she just told them she found it. ADON E stated she had asked LVN I if she remembered if she took the medications and the narcotic sheets over to the 300 hall she said she did not send them over. ADON E stated when the Admin and the DON arrived, she handed the investigation over to them. ADON E stated LVN H had worked at the facility less than 6 months, and LVN G had been there for 1 to 2 years. ADON E stated there had not been any other missing medication incidents with either LVN G or LVN H prior to this. ADON E stated there were no indications that LVN H had ever gone to work under the influence. ADON E stated the facility did not drug test prior employment. ADON E stated they did an in-service regarding the policy of transferring medications with a resident to another hall and the rule was to count the narcotics and sign the narcotic log sheet with 2 nurses. ADON E stated medication administration and medication storage was in-serviced once every month or three months and as needed.<BR/>In a telephone interview on 02/05/25 at 11:54 am, LVN F stated she went in at 10:00 pm on 01/13/25 and got report on a resident (Resident #3) who transferred into the unit that day. LVN F stated that night Resident #3 was restless, and she gave Resident #3 the ABH cream already. LVN F stated she checked Resident #3's eMAR and saw she had other medications available PRN for anxiety and agitation. LVN F stated at about 1:00 am, she went over to the 200 hall and asked LVN J about Resident #3's PRN medications for anxiety and agitation. LVN F stated LVN J looked in his cart and told her he did not find the medications but did find the sign off sheets for the PRN lorazepam and tramadol. LVN F stated LVN J told her when Resident #3 was admitted she had her medications in a purple bag. LVN F stated she went back to the 300 hall and looked for the PRN medications in the medication room where she went through the cabinets and shelves, then went through the nurse's station drawers, looked all through the medication cart and even checked the floors. LVN F stated she also went to Resident #3's 300 hall room and to her previous 200 hall room to look but did not find any medications or the purple bag. LVN F stated at about 1:30 am, LVN J called the on call nurse to let them know that neither he nor LVN F could find Resident #3's medications. LVN F stated the ADON D and ADON E got to the facility at about 5:30 am (on 01/14/25) and they started looking for the medication. LVN F stated ADON D said he gave this purple bag to the day shift nurse on 01/13/25. LVN F stated she did not know anything about those medications, and they were not counted when she went on shift at 10:00 pm. LVN F stated ADON D and ADON E left the 300 hall and LVN G came in for shift change. LVN F stated when she was trying to give LVN G report, LVN G asked for the keys to the medication room then came out and said she found the bag in a wooden box; she opened the door to the box and the bag was in there. LVN F stated she felt like she had checked there, and the bag was not there, but maybe she missed it. LVN F stated she and LVN G had already done the narcotic count on the medication cart and signed off before LVN G went into the medication room and found the bag. LVN F stated LVN G told her, Yesterday was a crazy day. LVN F stated she felt like LVN G may have already known those medications were being looked for. LVN F stated as soon as LVN G walked into the medication room, she opened the box thing and then walked out with the bag. LVN F stated the usual process was when the resident transferred, their medications and narcotics were given directly to the receiving nurse from the sending nurse and the narcotics were counted and signed for by both nurses. LVN F stated anytime narcotics were given, it was documented in the narcotic log and in the eMAR.<BR/>In a telephone interview on 02/05/25 at 12:46 pm, LVN G stated 01/13/25 was a very busy day when Resident #3 was transferred to the 300 hall. LVN G stated she was on the phone when Resident #3's medication was taken over to her. LVN G stated ADON D took the ABH cream out of the purple bag and told her that it belonged to Resident #3. LVN G stated she put the ABH cream in the lock box on the medication cart, but there were no narcotic documentation sheets. LVN G stated she finished what she was doing and put the purple bag in the cart, but not in the narcotic box part. LVN G stated she put the purple bag in the bottom drawer and did not look through it before she put it there. LVN G stated when things slowed down, she went to look for the ABH cream narcotic log sheet in the 200 hall. LVN G stated the night shift nurse, LVN J, gave her the ABH cream sheet. LVN G stated when she received Resident #3, They really did not give me report on her. I also did not have time to review her medications, so I did not know about the lorazepam and tramadol. LVN G stated she did not sign off on the ABH cream with any other nurses. LVN G stated the cream was in little packets and the count was correct according to the narcotic log sheet. LVN G stated LVN J did not tell her anything about Resident #3 having any other narcotics and no other sheets were given to her. LVN G stated she resigned on 01/14/25 because it was getting a little too much for her and she was getting frustrated. LVN G stated ADON E called her before she went to work on 01/14/25 and was asking her about Resident #3's medications. LVN G stated when she got to work, she got report from LVN F and did the medication cart check off with her. LVN G stated LVN F also asked about the lorazepam that was on the eMAR that could not be found . LVN F stated later on, she asked LVN H in person where the purple bag was and LVN F told her it was in the cabinet in the 300 hall where the cigarettes were kept. LVN G stated she went and found it and then told ADON D and ADON E that it was there. LVN G stated ADON E and ADON D told her the narcotic log sheets were found in the records box in the 200 hall. LVN G stated she did not know who found them. LVN G stated when the medications and the sheets were found, she, ADON D and ADON E did the count and found out it there were 7 missing lorazepam tablets and 19 missing tramadol tablets. LVN G stated when narcotics were given, it was documented on the eMAR and on the narcotic sheet in the narcotic log. LVN G stated they were in-serviced on medication administration and storage, specifically narcotics, at least annually and more frequently as needed. LVN G stated if she had known there were narcotics in the purple bag, she would have locked the narcotics in the lock box in the medication cart and made sure to find the sheets to them. LVN G stated when they brought Resident #3 into the 300 hall, She was just wiggling and everything. LVN G stated at that time, another CNA was visiting the 300 hall and she told her to watch Resident #3 while the other CNA was on break. LVN G stated she went to ADON D and E's office in the 100 hall to tell them Resident #3 needed to be a 1:1, and she could not do that with her. LVN G stated during the time she was talking to the ADONs in their office, Resident #3 had a fall. LVN G stated it appeared Resident #3 just slid off her chair, but it was still a fall. LVN G stated Resident #3 was near the nurse's station at a table but had managed to move around and slid out of her chair. LVN G stated when ADON D brought the purple bag to her and took out the ABH cream, she was on the phone with Resident #3's RP to tell her about the fall. LVN G stated, It had not been 5 minutes since they brought Resident #3 to the 300 hall that she fell. LVN G stated the 200 hall nurse brought Resident #3 to the 300 hall and told her she needed to be a 1:1, but LVN G felt she could not provide that. LVN G stated she put the ABH cream and the purple bag into the medication cart at the same time. LVN G stated on that particular day, there was only 1 CNA on the unit. LVN G stated normally there were 2, but someone called in and it was during the time the CNA went to do her rounds that Resident #3 fell. <BR/>In a telephone interview on 02/05/25 at 2:47 pm, LVN H stated on 01/13/25, It was a weird thing, I stayed over because LVN G did not want to stay and when I went over there it was a mess. LVN H stated Resident #3 was transferred to the 300 hall because she was trying to get out. LVN H stated LVN G told her they brought some of Resident #3's medications over, but not all of them. LVN H stated LVN G said there were still some narcotics belonging to Resident #3 in the 200 hall. LVN H stated LVN G told her they brought the ABH gel to the 300 hall, but none of the narcotic sheets. LVN H stated, It was a mess. Resident #3 had some of the medications there and some were not. LVN H stated when she documented the administration of Resident #3's nighttime medications, 2 were missing. LVN H stated when she called LVN J, he told her they were on order. LVN H stated, I grabbed the purple bag from the bottom of the med cart in the drawer and put it in the med room on the shelf to the left next to the med box. There were 2 or 3 meds that I clicked as not administered because she did not have them. When asked what medications were in the purple bag, LVN H stated, It was the famotidine and some others, but not the ones that were missing. When asked how

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview, and record review the facility failed to, in accordance with accepted professional standards and practices, maintain medical records on each resident that were complete and accurately documented for 3 of 5 residents (Resident #3, Resident #4, and Resident #5) reviewed for accuracy and completeness of clinical records. <BR/>1. The facility failed to ensure administration of narcotic medication was accurately documented in the electronic medication administration record when Resident #3 received Lorazepam (a controlled medication [benzodiazepine] used to relieve symptoms of anxiety) 9 times between 01/10/25 and 01/13/25. <BR/>2. The facility failed to ensure administration of narcotic medication was accurately documented in the electronic medication administration record when Resident #3 received Tramadol (a schedule IV controlled opioid medication used to treat pain) 2 times between 01/10/25 and 01/11/25.<BR/>3. The facility failed to ensure administration of narcotic medication was accurately documented in the electronic medication administration record when Resident #3 received ABH gel (a cream containing Ativan (brand name for lorazepam, a controlled antianxiety medication), Benadryl (brand name for diphenhydramine, a non- controlled antihistamine), and Haldol (brand name for haloperidol, a controlled antipsychotic) 9 times between 01/11/25 and 01/14/25. <BR/>4. The facility failed to ensure administration of narcotic medication was accurately documented in the electronic medication administration record when Resident #4 received Acetaminophen with codeine #3 (a schedule III controlled opioid medication used to treat pain) 33 times between 01/01/25 and 02/04/25.<BR/>5. The facility failed to ensure administration of narcotic medication was accurately documented in the electronic medication administration record when Resident #4 received Tramadol (a schedule IV controlled opioid medication used to treat pain) 2 times between 01/23/25 and 01/29/25.<BR/>6. The facility failed to ensure administration of narcotic medication was accurately documented in the electronic medication administration record when Resident #5 received Lorazepam (a controlled medication [benzodiazepine] used to relieve symptoms of anxiety) 4 times between 02/03/25 and 02/06/25. <BR/>These failures could put residents at risk of improper medication administration based on inaccurate documentation. <BR/>The findings included:<BR/>1. Record review of Resident #3's admission record reflected an [AGE] year-old female, who was admitted to the facility on [DATE]. Her diagnoses included dementia (the loss of cognitive functioning), anxiety disorder (a mental health disorder characterized by feelings of worry, fear, or nervousness that are strong enough to interfere with a person's daily activities), stiffness to right shoulder, broken nasal bones, and muscle weakness. <BR/>Record review of Resident #3's admission MDS assessment, dated 01/17/25, reflected based on Section C: Cognitive Patterns, the resident had a BIMS score of 1, which indicated severe cognitive impairment.<BR/>Record review of Resident #3's comprehensive care plan reflected a focused area, initiated on 01/10/25, of pain medication therapy r/t stiffness of right shoulder, fracture of nasal bones, and age-related osteoporosis (a condition in which the bones become weak and brittle) with pathological fracture (broken bone caused by the weakness of the bone structure). The goal initiated on 01/10/25, was the resident would be free of any discomfort or adverse side effects from pain or medication through the review date. The interventions, initiated 01/10/25, were staff was to administer pain medications as ordered by the physician and review frequently for pain medication effectiveness. <BR/>Record review of Resident #3's January 2025e MAR reflected the physician's order for Lorazepam 1mg, 1 tablet to be given by mouth every 4 hours as needed for anxiety or agitation. The order start date was 01/11/25 and stop date was 01/15/25. Resident #3's eMAR reflected this medication was documented as administered to Resident #3 1 time as follows:<BR/>01/13/25 at 10:00 am by LVN I.<BR/>Record review of Resident #3's controlled drug receipt/record/disposition form for Lorazepam, dated 01/10/25 to 01/13/25, reflected 1 tablet of Lorazepam 1mg was administered to Resident #3 and not documented in the January 2025 eMAR for 9 of the 10 administrations as follows:<BR/>1/10/25 at 8:00 pm by LVN N. <BR/>1/11/25 at 1:30 am by LVN N. <BR/>1/11/25 at 9:00 am by LVN B.<BR/>1/11/25 at 5:00 pm by LVN B. <BR/>1/11/25 at 10:00 pm by LVN J.<BR/>1/12/25 at 2:00 am by LVN J. <BR/>1/12/25 at 7:00 pm by LVN N. <BR/>1/12/25 at 11:00 pm by LVN N.<BR/>1/13/25 at 4:00 am by LVN N.<BR/>Record review of Resident #3's January 2025 eMAR reflected the physician's order for ABH gel (Lorazepam 1mg, Diphenhydramine 25mg, Haloperidol 1mg) to be applied to the inner wrist every 4 hours as needed for agitation. The order start date was 01/11/25 and stop date was 01/15/25. Resident #3's eMAR reflected this medication was documented as administered to Resident #3, 1 of the 10 times that it was documented as administered on the controlled drug receipt/record/disposition form from 01/11/25 to 01/14/25.<BR/>Record review of Resident #3's controlled drug receipt/record/disposition form for ABH gel reflected the ABH gel was administered to Resident #3 and documented in the January 2025 eMAR for 9 of the 10 administrations as follows:<BR/>01/10/25 at 9:30 pm by LVN N.<BR/>01/11/25 at 1:40 am by LVN N.<BR/>01/11/25 at 2:00 pm by LVN B.<BR/>01/11/25 at 11:00 pm by LVN J.<BR/>01/12/25 at 8:00 pm by LVN N.<BR/>01/13/25 at 1:00 am by LVN N. <BR/>01/13/25 at 5:00 am by LVN N. <BR/>01/13/25 at 10:00 pm by LVN F. <BR/>01/14/25 at 2:00 am by LVN F.<BR/>Record review of Resident #3's January 2025 eMAR reflected the physician's order for Tramadol 50mg, 1 tablet to be given by mouth every 6 hours as needed for pain. The order start date was 01/11/25 and stop date was 01/15/25. Resident #3's MAR reflected this medication had no documented administrations.<BR/>Record review of Resident #3's controlled drug receipt/record/disposition form for Tramadol reflected 1 tablet of Tramadol 50mg was administered to Resident #3 and was not documented in the January 2025 MAR for 2 of the 2 administrations as follows:<BR/>1/10/25 at 8:00 pm by LVN N.<BR/>1/11/25 at 2:00 am by LVN N.<BR/>2. Record review of Resident #4's admission record reflected a [AGE] year-old male who was admitted to the facility on [DATE] with an original admission date of 10/04/24. His diagnoses included a local infection of the skin and subcutaneous (below the skin) tissue, infection of the right leg amputation stump (the end part of healthy tissue that remains after the diseased or injured part was surgically removed), and phantom limb syndrome with pain (a condition in which a person experiences pain sensations in a limb or part of a limb [in this case his right leg] that was surgically removed).<BR/>Record review of Resident #4's comprehensive care plan reflected a focused area, initiated on 11/15/24, of pain medication therapy (acetaminophen-codeine, tramadol) r/t bilateral (both sides) above the knee amputations. The goal initiated on 11/15/24, was the resident would be free of any discomfort or adverse side effects from pain or medication through the review date. The interventions, initiated 11/15/24, were staff were to administer pain medications as ordered by the physician and monitor/document for side effects and pain medication effectiveness. <BR/>Record review of Resident #4's physician orders reflected an order for Acetaminophen-Codeine 300-30mg, 1 tablet to be given by mouth every 6 hours as needed for pain level over 4. The order start date was 12/13/24 and modified on 01/16/25 to add not to exceed 3 grams (of acetaminophen) in 24 hours.<BR/>Record review of Resident #4's January and February 2025 eMARs reflected 1 tablet of Acetaminophen-Codeine 300-30mg was documented as administered to Resident #4 20 of the 54 times it was documented as administered on the controlled drug receipt/record/disposition form from 01/01/25 to 02/04/25.<BR/>Record review of Resident #4's controlled drug receipt/record/disposition form for Acetaminophen-Codeine reflected 1 tablet of Acetaminophen-Codeine 300-30mg was administered to Resident #4 and not documented in the January or February 2025 MARs 30 of the 50 administrations as follows:<BR/>01/01/25 at 8:00 am by LVN R.<BR/>01/02/25 at 11:00 pm by LVN J.<BR/>01/03/25 at 5:00 am by LVN J.<BR/>01/03/25 at 10:00 am by LVN S.<BR/>01/04/25 at 8:00 am by LVN S.<BR/>01/04/25 at 6:00 pm by LVN R.<BR/>01/05/25 at 12:00 am by LVN R.<BR/>01/05/25 at 8:00 pm by LVN R.<BR/>01/06/25 at 8:00 pm by LVN R.<BR/>01/07/25 at 9:00 pm by LVN R.<BR/>01/08/25 at 9:00 am by LVN S.<BR/>01/08/25 at 8:00 pm by LVN Q.<BR/>01/09/25 at 8:00 am by LVN S.<BR/>01/10/25 at 8:00 pm by LVN J.<BR/>01/12/25 at 6:00 pm by LVN J<BR/>01/15/25 at 6:00 pm by LVN J.<BR/>01/16/25 at 9:30 pm by LVN U.<BR/>01/17/25 at 3:20 am by LVN Q.<BR/>01/18/25 at 8:00 pm by LVN Q.<BR/>01/20/25 at 8:00 pm by LVN U.<BR/>01/24/25 at 8:00 pm by LVN B.<BR/>01/25/25 at 9:00 pm by LVN J.<BR/>01/26/25 at 1:00 am by LVN J.<BR/>01/26/25 at 5:00 am by LVN J.<BR/>01/26/25 at 7:00 pm by LVN R.<BR/>01/28/25 at 1:24 pm by ADON D.<BR/>01/29/25 at 1:07 pm by LVN P.<BR/>01/30/25 at 1:45 am by LVN Q.<BR/>01/30/25 at 3:42 pm by LVP P.<BR/>01/31/25 at 4:42 pm by LVN P.<BR/>02/03/25 at 6:00 pm by LVN J.<BR/>02/04/25 at 12:00 am by LVN J.<BR/>02/04/25 at 8:00 pm by LVN J.<BR/>Record review of Resident #4's physician orders reflected an order for Tramadol 50m g, 1 tablet to be given by mouth every 6 hours as needed for pain level over 5. The order start date was 12/15/24.<BR/>Record review of Resident #4's January 2025 eMAR reflected 1 tablet of Tramadol 50mg was documented as administered to Resident #4, 5 of the 7 times it was documented as administered on the controlled drug receipt/record/disposition form from 01/19/25 to 01/29/25.<BR/>Record review of Resident #4's controlled drug receipt/record/disposition form for Tramadol reflected 1 tablet of Tramadol 50mg was administered to Resident #4 and not documented in the January 2025 [DATE] of the 7 administrations as follows:<BR/>01/23/25 at 1:00pm by LVN P.<BR/>01/28/25 at 7:45pm by LVN Q.<BR/>3. Record review of Resident #5's admission record reflected a [AGE] year-old male who was admitted to the facility on [DATE]. His diagnoses included schizophrenia (a disorder characterized by hallucinations- seeing or hearing things that aren't real, disorganized thinking, and disorganized speech) schizoaffective disorder (mental health condition characterized by symptoms of schizophrenia and symptoms of a mood disorder such as depression), depression (a common mental health condition characterized by persistent low mood, loss of interest or pleasure in activities, and other symptoms that interfere with daily functioning), and generalized anxiety disorder (severe, ongoing anxiety that interferes with daily activities).<BR/>Record review of Resident #5's quarterly MDS reflected a BIMS score of 14, which indicated he was cognitively intact.<BR/>Record review on of Resident #5's comprehensive care plan reflected a focused area initiated on 07/10/24 of the use of antianxiety medication r/t anxiety disorder. The goal initiated on 07/10/24 was the resident would be free from discomfort or adverse reactions r/t antianxiety therapy through the review date. The interventions initiated on 07/10/24 included staff was to administer antianxiety medications as ordered by the physician and monitor for side effects and effectiveness every shift. The care plan also reflected a focused area initiated on 06/24/24 of a mood problem r/t schizoaffective disorder, depression, and anxiety. The goal initiated on 06/24/24 was the resident would have improved mood state (no s/sx of depression, anxiety, or sadness) through the review date. The interventions initiated on 06/24/24 included staff was to administer medications as ordered and monitor/ document for side effects and effectiveness.<BR/>Record review of Resident #5's physician orders reflected an order for Ativan 0.5mg, 1 tablet to be given by mouth every 8 hours as needed for anxiety. The order start date was 01/31/25.<BR/>Record review of Resident #5's February 2025 eMAR reflected 1 tablet of Ativan 0.5mg was documented as administered to Resident #5, 5 of the 8 times it was documented as administered on the controlled drug receipt/record/disposition form from 02/02/25 to 02/05/25.<BR/>Record review of Resident #5's controlled drug receipt/record/disposition form for Ativan reflected 1 tablet of Ativan 0.5mg was administered to Resident #5 and not documented in the February 2025 MAR, 3 of the 8 administrations as follows:<BR/>02/03/25 at 5:03 pm by LVN V.<BR/>02/04/25 at 8:00 pm by LVN J.<BR/>02/05/25 at 4:00 am by LVN J.<BR/>In an interview on 02/04/25 at 3:44 pm, LVN B stated LVN B stated anytime narcotics were administered it was supposed to be documented in the computer and on the narcotic log. LVN B stated he sometimes forgot to document it on the computer MAR. LVN B stated if it was not documented accurately, it could lead to a resident being over or under medicated. LVN B stated the last in-service on medication administration and documentation was last month and it was usually done about every 3 months.<BR/>In an interview on 02/05/25 at 9:46 am, the DON stated when narcotic medications were administered the nurse was supposed to document it on the narcotic log as well as on the eMAR. The DON stated his expectation was nurses documented accurately and timely when medications were administered otherwise residents could receive their medications too early or too late which could lead to a resident having an uncontrolled medical issue related to the specific medication. <BR/>In an interview on 02/05/25 at 11:02 am, ADON E stated her expectation was all nurses documented all information, not just medication administration, timely and accurately so that the residents received the care needed and the medications as prescribed. ADON E stated they had an in-service regarding medication administration, medication storage last month and in-services were done once every month or three months and as needed. <BR/>In a telephone interview on 02/05/25 at 11:54 am, LVN F stated any time narcotic medications were given, it was to be documented in the narcotic log and in the eMAR, but she forgot to document it in the computer sometimes if she was busy.<BR/>In an interview on 02/05/25 at 4:30 pm, LVN I stated when narcotics were administered, they were documented in the narcotic log and the eMAR. LVN I stated if it was not documented correctly she would get into trouble and it would possibly lead to a medication error such as a resident being over medicated or under medicated because a medication was given too soon or too late. LVN I stated the last in-service on medication administration, documentation, and narcotics was in January.<BR/>In an interview on 02/05/25 at 5:51 pm, LVN J stated when a narcotic was administered, it was documented in the narcotic logbook and the eMAR. LVN J stated he sometimes forgot to document it in the eMAR which could lead to the resident being overmedicated and could result in a medication error, possible overdose, respiratory depression, hospitalization, or even death if the nurse after him gave an as needed narcotic or sedative medication and did not check the log first. LVN J stated the last in-service on medication administration and narcotics was a couple of weeks ago and they were in-serviced anytime a new nurse was hired or at least every 3 months.<BR/>In interview on 02/06/25 at 9:55 am, LVN L verbalized the proper procedure for narcotic check and signed off at shift change. LVN L stated the last in-service on medication administration/ storage and narcotic checks/ documentation was in the evening of 02/05/25.<BR/>In an interview on 02/06/25 at 11:15 am, LVN N stated when a narcotic was given, it was supposed to be written in the narcotic log and documented in the eMAR but when it was really busy, she would sometimes get sidetracked and not document it in the eMAR. LVN N stated she had never not logged it on the narcotic log. LVN N stated if a medication administration was not documented in the eMAR and another nurse gave the same medication again, it could cause a resident to be over medicated which could lead to increased side effects, hospitalization, etc . LVN N stated the last in-service on medication/narcotic administration/documentation was last month and were done at least quarterly.<BR/>Record review of the facility's Administering Medications policy. dated April 2019. reflected in part:<BR/>23. The individual administering the medication initials the resident's MAR on the appropriate line after giving each medication and before administering the next ones.<BR/>24. As required or indicated for a medication, the individual administering the medication records in the resident's medical record:<BR/> a. the date and time the medication was administered .<BR/> f. any results achieved and when those results were observed; and<BR/> g. the signature and title of the person administering the drug.<BR/>Record review of the facility's Documentation of Medication Administration policy, dated April 2007, reflected in part:<BR/>Policy Statement<BR/>The facility shall maintain a medication administration record to document all medications administered.<BR/>Policy Interpretation and Implementation<BR/>1. A Nurse or Certified Medication Aide (where applicable) shall document all medications administered to each resident on the resident's medication administration record (MAR).<BR/>2. Administration of medication must be documented immediately after (never before) it is given.<BR/>3. Documentation must include, at a minimum:<BR/> d. date and time of administration;<BR/> f. signature and title of the person administering the medication; and<BR/> g. resident response to the medication, if applicable (e.g., PRN, pain medication, etc.).

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interviews, and record review, the facility failed to ensure that each resident received adequate supervision to prevent accidents for 1 of 5 resident's (Residents #1) reviewed for accidents/supervision in that:<BR/>CNA B failed to have a second staff assist her with care for Resident #1 and Resident was left unattended and rolled off her bed during incontinent care on 06/12/24.<BR/>This failure could place residents at risk for injuries related to falls.<BR/>The findings were:<BR/>Record review of Resident #1's Face Sheet dated 06/16/21 documented a [AGE] year-old female with diagnoses including Cerebral Palsy (abnormal brain development that affect's a person's ability to control their muscles), muscle wasting, Parkinson's (a brain disorder that causes unintended or uncontrollable movements, such as shaking, stiffness, and difficulty with balance and coordination), seizures, Alzheimer's, heart failure, and mild intellectual disabilities. She was her own self representative. <BR/>Record review of Resident #1's comprehensive MDS dated [DATE] documented a BIMS score of 8, indicating she was moderately cognitively intact. Further, Resident #1's level of assistance with Activities of Daily Living (ADLs) was dependent on staff for showering, and transfers. Resident #1 required maximal assistance (helper lifts or holds trunk or limbs and provides more than half the effort) for eating, toileting, bed mobility, personal hygiene, dressing, oral hygiene, and 2-person assistance with bed mobility and mechanical lifting. She was always incontinent of bladder and bowel. Resident #1's quarterly functional abilities dated 03/20/24 indicated she was dependent on staff of all ADL's.<BR/>Record review of Resident #1's interim functional abilities and goals dated 06/17/24 indicated she was impaired on both sides of her upper and lower body, she required substantial/maximal assistance with self-care-eating, oral and personal hygiene, toileting, shower/bathing, all dressing and footwear, and mobility-roll left and right. She was dependent for chair/bed-to-chair transfers and utilizing her manual wheelchair.<BR/>Record review of Resident #1's annual Care Plan dated 11/14/24 indicated the resident had an ADL self-care performance deficit r/t Parkinson's, cerebral palsy, mild intellectual disabilities, anoxic (lack of oxygen) brain damage, seizure disorders, contractures to upper and lower extremities. Date Initiated and revised: 01/09/21. Interventions included Roll left and right- (Dependent), BED MOBILITY: The resident is total dependent of (X2) staff for repositioning and turning in bed. Date Initiated: 01/09/21. Revision on 03/03/21. The resident is at risk for falls related to gait/balance problems, incontinence, poor communication/comprehension through the review date, Date Initiated: 01/09/21. Psychoactive drug use , unaware of safety needs Date Initiated: 01/09/21, Revision on: 11/26/24. Interventions included review information on past falls and attempt to determine cause of falls. Record possible root causes and remove any potential causes if possible. Educate resident/family/caregivers/interdisciplinary team as to causes. Date Initiated: 01/09/21. The resident had an actual fall on 6/12/24 with minor injury. Date initiated and revision on 06/19/24. Interventions included Record, Monitor/document /report PRN (as needed) x 72 hours to physician for signs or symptoms: Pain, bruises, change in mental status, new onset: confusion, sleepiness, inability to maintain posture, agitation. Neuro-checks x 72 hours. Wing Mattress in place. Date Initiated: 06/19/24.<BR/>Record review of Resident #1's fall risk evaluation dated 03/25/24 documented a score of 15 indicating she was a high fall risk. Resident #1's fall risk evaluation dated 06/12/24 (the same day she fell from her bed) documented a score of 7 indicating she was a low fall risk. <BR/>Record review of the facility provider investigation report dated 06/19/24 revealed Resident #1 had a diagnosis of Cerebral Palsy and Intellectual Disability Disorder (IDD). She was obese. She lived in a nursing home. She was supposed to have 2 staff assigned for ADL's. On 6/13/24, only one staff was cleaning her up/changing bed sheets, and Resident #1 fell from her bed when staff rolled her to the side. This caused injury to legs and back. Resident #1 went to a local hospital for x-ray with no breaks noted, but still had some pain and soreness. This has happened in the past which is why she had 2 staff assigned for changing/bathing and used a mechanical lift. Staff should have asked for assistance from an additional staff. Checked and released from the hospital. Expectation/Desire for resolution: staff need to follow Resident #1's plan to have 2 staff assist with ADL's. <BR/>Record review of the facility incident reports dated 06/01/24-06/30/24 indicated Resident #1 experienced an un-witnessed fall on 06/12/24 at 4:05 pm. <BR/>During a phone interview with the complainant/case worker on 01/15/25 at 12:29 pm, she said Resident #1 told her how she fell and was complaining of ankle pain, (resultant to the fall) because staff was providing incontinent care in bed with one staff member. Resident #1 told her she was bruised, had pain in her ankle and back, and they gave her Tylenol for her pain. Resident #1 told her that 2 staff was required and was in her orders. The Case Worker said the facility did not prevent it (the fall) because they were not following orders. She said she nor Resident #1 knew the names of the staff. She said Resident #1 was able to use her call light and kept it in her right, contractured hand and could press the button with her thumb. <BR/>In an interview with ADON C on 01/15/25 at 4:15 pm, he said the resident should have had 2 staff for incontinent care. He said he recalled when he was informed that Resident #1 rolled out of bed. He said CNA B no longer worked at the facility and was suspended for the incident then terminated because she admitted to performing incontinent care alone. <BR/>In an interview with Resident #1 on 01/16/25 at 11:10 am she stated she remembered falling out of bed in June 2024. She could not remember which side of the bed she fell from. She said it made her mad and she was still mad because they were supposed to use two people and they did not. She remembered having to go to the hospital and being in pain. <BR/>In an interview with CNA E on 01/16/25 at 11:55 am, she said she mainly worked on the 100 hall and had worked at this facility for 15 years. She said she knew Resident #1 very well. She said CNA B went in to change Resident #1 by herself and she fell. She said the next thing she knew, there was an ambulance picking Resident #1 up. She said she heard other staff members saying CNA B thought she had enough room on the bed to turn her by herself. She said she did not really know what was going on at first because she was showering another resident at the time. She said Resident #1 was and is a 2-person assist for everything. She said she did not know why CNA B did not find or ask anyone for help. She said CNA B wasn't very talkative. She said Resident #1 returned to the facility later the same night. She asked Resident #1 if she was ok the next day and she gave her a hug and Resident #1 said ow, and that her right side hurt. CNA E said she did not notice any bruising at that time. She said Resident #1 was hurting for several days. She said Resident #1 was afraid to turn on the shower bed. Resident #1 required reassurance from herself and her partner CNA (whoever it was on her shift). She said Resident #1 had never been able to help turn, even with &frac14; rails-she has not had them for a very long time. CNA E said when Resident #1 did, we would put her hand on it because it made her feel like she was helping. She said she thought Resident #1 had gotten better. CNA E said Resident #1 had no family but had a case worker. She said staff knew which residents required 2-person assists by looking at their charts and care plans on the kiosk. She said Resident #1 always had a scoop mattress. She said once Resident #1 got moving to turn, she would just keep going because of her weight and contractures. She said she had not heard of any other falling incidents since. CNA E said it was important to know what they were getting into (the resident's needs) not only for their safety but the resident's safety too. She said the CNA's had skills checkoffs every few months. She said ADON C did the monitoring. He would say, I want to see you wash your hands, or I want to see you do peri care. She said she had not witnessed any type of abuse in the past year. She said staff were in-serviced over ANE (abuse, neglect and exploitation) probably 2-3 times per month. She said the ADM was the abuse coordinator. If she witnessed abuse she would intervene, make sure resident was safe, report to the ADM, then have a nurse assess. If you see resident to resident altercation, you intervene and separate and call the nurse or the ADM. They are typically taken to their rooms, and from there they are assessed by the nurse. <BR/>In an interview with ADON D on 01/16/25 at 1:05 pm, she said she recalled the incident in June 2024. She said before and after the incident the resident told her she fell off the bed and hit her head and wanted to go to the hospital. She said the resident could not move enough by herself to fall out of bed. She said she spoke to the CNA B who told her the resident fell out of bed. She said CNA B was suspended pending the investigation. She said she and ADON C typically conducted suspensions, and they suspended CNA B for not doing what she was supposed to, meaning performing incontinent care without another staff member. ADON D said the facility educated staff on kardex's and checking the kardex's to make sure if the residents were a 1- or 2-person assist to prevent harm to the resident. She said they had monthly mandatory in-services with different topics with all staff attending. She said they held the monthly mandatory in-services over a period of 2 days so both shifts got the education. She said Resident #1 requested to be sent to the ER. She said if Resident #1 hit her head, they would start the neuro checks regardless for the required 72 hours. She said the process for evaluating if a resident needed to transfer, they call the doctor to let them know they were transferring a resident and there should be an order for it. She said there was no order for the transfer. She said the resident returned to the facility at 11:04 pm the same day. She said this was a witnessed fall because CNA B was in the room. She said the nurse documented it as an unwitnessed fall, but it didn't make sense because CNA B told her she was in the room. emergency room record requested at this time. <BR/>In an interview with ADON D on 01/16/25 at 2:33 pm, she said the emergency room records were not in Resident #1's chart. She said the receptionist was supposed to scan hospital, emergency room, any kind of transfer notes. She said each nurse's station had a box for documents including after hours, and she and/or ADON C checked the documents for appointments, new orders, etc., then took them to the receptionist to scan in. <BR/>During a phone interview with LVN F on 01/16/25 at 2:08 pm, she said she knew Resident #1 . She recalled when she fell out of bed and that was the only time she had ever fallen out of bed. She said CNA B told her that she rolled the resident onto her side and left her to go out of the room to get something and when she came back, the resident had already fallen. She asked her what happened after she assessed Resident #1, and the resident told her CNA B left and then she fell, and CNA B was in there by herself. She said CNA B was terminated because of the incident. She said Resident #1 was crying and upset and she had worked with her for a long time. She said Resident #1 was credible. She said the facility sent her out just to make sure she was ok. She said she did not think Resident #1 hit her head. She said she took care of Resident #1 the next day and did not recall any bruising. She said she did not recall if the resident was in pain. She recalled the resident did not break anything. <BR/>Attempted phone interview with CNA B on 01/16/25 at 11:48 am, -left voice message with call back number.<BR/>2nd attempt for phone interview with CNA B on 01/16/25 at 2:30 pm. Left message. <BR/>Record review of the facility policy revised March 2018, titled, Activities of Daily Living (ADL), Supporting:<BR/>Policy Statement-Residents will be provided with care, treatment and services as appropriate to maintain or improve their ability to carry out activities of daily living (ADLs). Residents who are unable to carry out activities of daily living independently will receive the services necessary to maintain good nutrition, grooming, and personal and oral hygiene.<BR/>5. A resident's ability to perform ADLs will be measured using clinical tools, including the MDS. Functional decline or improvement will be evaluated in reference to the Assessment Reference Date and the following MDS definitions: <BR/>e. Total Dependence - Full staff performance of an activity with no participation by resident for any aspect of the ADL activity. 6. Interventions to improve or minimize a resident's functional abilities will be in accordance with the resident's assessed needs, preferences, stated goals and recognized standards of practice.<BR/>Record review of the facility policy revised April 2021, titled, Abuse, Neglect, Exploitation or Misappropriation -Reporting and Investigating: All reports of resident abuse (including injuries of unknown origin), neglect, exploitation, or theft/misappropriation of resident property are reported to local, state and federal agencies (as required by current regulations) and thoroughly investigated by facility management. Findings of all investigations are documented and reported.

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interview and record review, the facility failed to send a copy of the notice of transfer or discharge, and the reasons for the transfer or discharge, in writing to the resident, resident representative, or the Office of the State Long-Term Care Ombudsman as soon as practicable before transfer or discharge when an immediate transfer or discharge was required for urgent medical needs for 2 of 5 residents (Resident #24 and Resident #66) reviewed for transfer and/or discharge. <BR/>The facility failed to send written notice of transfer or discharge of Resident #24 ' s transfer on 01/28/25, and Resident #66 ' s transfer on 01/25/25. <BR/>This failure could affect residents by placing them at risk of being discharged and not having access to available resources, advocacy services, discharge/transfer options, and the appeal processes. <BR/>Findings included: <BR/>1.Record review of Resident #24 ' s face sheet dated 03/06/25 revealed a [AGE] year-old female with an original admission date of 02/15/19, and a current admission date of 03/28/24. <BR/>Record review of Resident #24 ' s Quarterly MDS assessment, dated 02/06/25, Section C, revealed a BIMS score of 03 (severely impaired cognition). <BR/>Record review of Resident #24 ' s hospital transfer form dated 01/28/24 revealed resident was transferred to the hospital status post fall, and the RP was notified via telephone. Form was completed and reviewed by ADON-F. <BR/>Record review of Resident #24 ' s hospital note dated 06/18/25 revealed resident was transferred to the ER status post fall, and the family was notified via telephone. <BR/>Record review of the miscellaneous and forms section, as well as the progress notes, on 03/05/25 of Resident #24 ' s electronic health record revealed no written discharge or transfer notifications to the RP or the state ombudsman. <BR/>2.Record review of Resident #66 ' s face sheet dated 03/06/25 revealed a [AGE] year-old male with an original admission date of 02/23/23, and a current admission date of 01/30/25. <BR/>Record review of Resident #66 ' s Annual MDS assessment, dated 02/11/25, Section C, revealed a BIMS score of 05 (severely impaired cognition). <BR/>Record review of Resident #66 ' s SBAR - Change in Condition form dated 01/25/25 revealed resident had an abnormal urinalysis and sent to the ER. RP was notified via telephone. <BR/>Record review of Resident #66s hospital note dated 01/25/25 revealed Resident #66 was admitted to the hospital for observation and RP was notified. <BR/>Record review of the miscellaneous and forms section on 03/05/25 of Resident #66 ' s electronic health record revealed no written discharge or transfer notifications to the RP or the state ombudsman. <BR/>In an interview with the MDS nurse on 03/05/25 at 5:59 PM, she stated MDS did not handle anything to do with transfer or discharge notifications, and that information would come from either nursing, the business offices, or admissions personnel. <BR/>In an interview with the Administrator on 03/05/25 at 6:15 PM, he stated after researching and looking for written discharge and/or transfer notifications, he was not able to find them, and they (the facility) did not have a specific written discharge or transfer notification they sent out to the RPs, and he also stated he had not known this was a requirement and did not believe that it was. <BR/>In an interview with the DON on 03/06/25 at 11:00 AM, he stated the RPs were notified verbally by the nursing staff, and it was always documented in the SBAR or progress notes. He stated they did not do written notification. <BR/>In an interview with the Business Office Manager on 3/6/25 at 11:07 AM, she stated the admissions person, who was currenlty out on leave, handles any transfer or discharge paperwork to the RP, as well as bed hold information, and other than the bed holds they could not find any specific written transfer or discharge paperwork on Resident #24 and Resident #66. She also stated they did not even really have bed holds because all residents were always allowed to come back to this facility. <BR/>In an interview with ADON-F on 3/6/25 at 11:20 AM, she stated that written transfer and or discharge notices were not being given, or at least not by nursing. She stated the nurses notified the RPs by phone verbally when there was a transfer initiated, but they had never done a written notification except when there was a planned discharge home in advance. <BR/>In an interview with the Ombudsman on 03/06/25 at 4:45 PM, she stated she had not received any written transfer or discharge notifications about any residents, and she was not aware that she was supposed to receive any notifications. <BR/>

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interviews, and record review, the facility failed to ensure that each resident received adequate supervision to prevent accidents for 1 of 5 resident's (Residents #1) reviewed for accidents/supervision in that:<BR/>CNA B failed to have a second staff assist her with care for Resident #1 and Resident was left unattended and rolled off her bed during incontinent care on 06/12/24.<BR/>This failure could place residents at risk for injuries related to falls.<BR/>The findings were:<BR/>Record review of Resident #1's Face Sheet dated 06/16/21 documented a [AGE] year-old female with diagnoses including Cerebral Palsy (abnormal brain development that affect's a person's ability to control their muscles), muscle wasting, Parkinson's (a brain disorder that causes unintended or uncontrollable movements, such as shaking, stiffness, and difficulty with balance and coordination), seizures, Alzheimer's, heart failure, and mild intellectual disabilities. She was her own self representative. <BR/>Record review of Resident #1's comprehensive MDS dated [DATE] documented a BIMS score of 8, indicating she was moderately cognitively intact. Further, Resident #1's level of assistance with Activities of Daily Living (ADLs) was dependent on staff for showering, and transfers. Resident #1 required maximal assistance (helper lifts or holds trunk or limbs and provides more than half the effort) for eating, toileting, bed mobility, personal hygiene, dressing, oral hygiene, and 2-person assistance with bed mobility and mechanical lifting. She was always incontinent of bladder and bowel. Resident #1's quarterly functional abilities dated 03/20/24 indicated she was dependent on staff of all ADL's.<BR/>Record review of Resident #1's interim functional abilities and goals dated 06/17/24 indicated she was impaired on both sides of her upper and lower body, she required substantial/maximal assistance with self-care-eating, oral and personal hygiene, toileting, shower/bathing, all dressing and footwear, and mobility-roll left and right. She was dependent for chair/bed-to-chair transfers and utilizing her manual wheelchair.<BR/>Record review of Resident #1's annual Care Plan dated 11/14/24 indicated the resident had an ADL self-care performance deficit r/t Parkinson's, cerebral palsy, mild intellectual disabilities, anoxic (lack of oxygen) brain damage, seizure disorders, contractures to upper and lower extremities. Date Initiated and revised: 01/09/21. Interventions included Roll left and right- (Dependent), BED MOBILITY: The resident is total dependent of (X2) staff for repositioning and turning in bed. Date Initiated: 01/09/21. Revision on 03/03/21. The resident is at risk for falls related to gait/balance problems, incontinence, poor communication/comprehension through the review date, Date Initiated: 01/09/21. Psychoactive drug use , unaware of safety needs Date Initiated: 01/09/21, Revision on: 11/26/24. Interventions included review information on past falls and attempt to determine cause of falls. Record possible root causes and remove any potential causes if possible. Educate resident/family/caregivers/interdisciplinary team as to causes. Date Initiated: 01/09/21. The resident had an actual fall on 6/12/24 with minor injury. Date initiated and revision on 06/19/24. Interventions included Record, Monitor/document /report PRN (as needed) x 72 hours to physician for signs or symptoms: Pain, bruises, change in mental status, new onset: confusion, sleepiness, inability to maintain posture, agitation. Neuro-checks x 72 hours. Wing Mattress in place. Date Initiated: 06/19/24.<BR/>Record review of Resident #1's fall risk evaluation dated 03/25/24 documented a score of 15 indicating she was a high fall risk. Resident #1's fall risk evaluation dated 06/12/24 (the same day she fell from her bed) documented a score of 7 indicating she was a low fall risk. <BR/>Record review of the facility provider investigation report dated 06/19/24 revealed Resident #1 had a diagnosis of Cerebral Palsy and Intellectual Disability Disorder (IDD). She was obese. She lived in a nursing home. She was supposed to have 2 staff assigned for ADL's. On 6/13/24, only one staff was cleaning her up/changing bed sheets, and Resident #1 fell from her bed when staff rolled her to the side. This caused injury to legs and back. Resident #1 went to a local hospital for x-ray with no breaks noted, but still had some pain and soreness. This has happened in the past which is why she had 2 staff assigned for changing/bathing and used a mechanical lift. Staff should have asked for assistance from an additional staff. Checked and released from the hospital. Expectation/Desire for resolution: staff need to follow Resident #1's plan to have 2 staff assist with ADL's. <BR/>Record review of the facility incident reports dated 06/01/24-06/30/24 indicated Resident #1 experienced an un-witnessed fall on 06/12/24 at 4:05 pm. <BR/>During a phone interview with the complainant/case worker on 01/15/25 at 12:29 pm, she said Resident #1 told her how she fell and was complaining of ankle pain, (resultant to the fall) because staff was providing incontinent care in bed with one staff member. Resident #1 told her she was bruised, had pain in her ankle and back, and they gave her Tylenol for her pain. Resident #1 told her that 2 staff was required and was in her orders. The Case Worker said the facility did not prevent it (the fall) because they were not following orders. She said she nor Resident #1 knew the names of the staff. She said Resident #1 was able to use her call light and kept it in her right, contractured hand and could press the button with her thumb. <BR/>In an interview with ADON C on 01/15/25 at 4:15 pm, he said the resident should have had 2 staff for incontinent care. He said he recalled when he was informed that Resident #1 rolled out of bed. He said CNA B no longer worked at the facility and was suspended for the incident then terminated because she admitted to performing incontinent care alone. <BR/>In an interview with Resident #1 on 01/16/25 at 11:10 am she stated she remembered falling out of bed in June 2024. She could not remember which side of the bed she fell from. She said it made her mad and she was still mad because they were supposed to use two people and they did not. She remembered having to go to the hospital and being in pain. <BR/>In an interview with CNA E on 01/16/25 at 11:55 am, she said she mainly worked on the 100 hall and had worked at this facility for 15 years. She said she knew Resident #1 very well. She said CNA B went in to change Resident #1 by herself and she fell. She said the next thing she knew, there was an ambulance picking Resident #1 up. She said she heard other staff members saying CNA B thought she had enough room on the bed to turn her by herself. She said she did not really know what was going on at first because she was showering another resident at the time. She said Resident #1 was and is a 2-person assist for everything. She said she did not know why CNA B did not find or ask anyone for help. She said CNA B wasn't very talkative. She said Resident #1 returned to the facility later the same night. She asked Resident #1 if she was ok the next day and she gave her a hug and Resident #1 said ow, and that her right side hurt. CNA E said she did not notice any bruising at that time. She said Resident #1 was hurting for several days. She said Resident #1 was afraid to turn on the shower bed. Resident #1 required reassurance from herself and her partner CNA (whoever it was on her shift). She said Resident #1 had never been able to help turn, even with &frac14; rails-she has not had them for a very long time. CNA E said when Resident #1 did, we would put her hand on it because it made her feel like she was helping. She said she thought Resident #1 had gotten better. CNA E said Resident #1 had no family but had a case worker. She said staff knew which residents required 2-person assists by looking at their charts and care plans on the kiosk. She said Resident #1 always had a scoop mattress. She said once Resident #1 got moving to turn, she would just keep going because of her weight and contractures. She said she had not heard of any other falling incidents since. CNA E said it was important to know what they were getting into (the resident's needs) not only for their safety but the resident's safety too. She said the CNA's had skills checkoffs every few months. She said ADON C did the monitoring. He would say, I want to see you wash your hands, or I want to see you do peri care. She said she had not witnessed any type of abuse in the past year. She said staff were in-serviced over ANE (abuse, neglect and exploitation) probably 2-3 times per month. She said the ADM was the abuse coordinator. If she witnessed abuse she would intervene, make sure resident was safe, report to the ADM, then have a nurse assess. If you see resident to resident altercation, you intervene and separate and call the nurse or the ADM. They are typically taken to their rooms, and from there they are assessed by the nurse. <BR/>In an interview with ADON D on 01/16/25 at 1:05 pm, she said she recalled the incident in June 2024. She said before and after the incident the resident told her she fell off the bed and hit her head and wanted to go to the hospital. She said the resident could not move enough by herself to fall out of bed. She said she spoke to the CNA B who told her the resident fell out of bed. She said CNA B was suspended pending the investigation. She said she and ADON C typically conducted suspensions, and they suspended CNA B for not doing what she was supposed to, meaning performing incontinent care without another staff member. ADON D said the facility educated staff on kardex's and checking the kardex's to make sure if the residents were a 1- or 2-person assist to prevent harm to the resident. She said they had monthly mandatory in-services with different topics with all staff attending. She said they held the monthly mandatory in-services over a period of 2 days so both shifts got the education. She said Resident #1 requested to be sent to the ER. She said if Resident #1 hit her head, they would start the neuro checks regardless for the required 72 hours. She said the process for evaluating if a resident needed to transfer, they call the doctor to let them know they were transferring a resident and there should be an order for it. She said there was no order for the transfer. She said the resident returned to the facility at 11:04 pm the same day. She said this was a witnessed fall because CNA B was in the room. She said the nurse documented it as an unwitnessed fall, but it didn't make sense because CNA B told her she was in the room. emergency room record requested at this time. <BR/>In an interview with ADON D on 01/16/25 at 2:33 pm, she said the emergency room records were not in Resident #1's chart. She said the receptionist was supposed to scan hospital, emergency room, any kind of transfer notes. She said each nurse's station had a box for documents including after hours, and she and/or ADON C checked the documents for appointments, new orders, etc., then took them to the receptionist to scan in. <BR/>During a phone interview with LVN F on 01/16/25 at 2:08 pm, she said she knew Resident #1 . She recalled when she fell out of bed and that was the only time she had ever fallen out of bed. She said CNA B told her that she rolled the resident onto her side and left her to go out of the room to get something and when she came back, the resident had already fallen. She asked her what happened after she assessed Resident #1, and the resident told her CNA B left and then she fell, and CNA B was in there by herself. She said CNA B was terminated because of the incident. She said Resident #1 was crying and upset and she had worked with her for a long time. She said Resident #1 was credible. She said the facility sent her out just to make sure she was ok. She said she did not think Resident #1 hit her head. She said she took care of Resident #1 the next day and did not recall any bruising. She said she did not recall if the resident was in pain. She recalled the resident did not break anything. <BR/>Attempted phone interview with CNA B on 01/16/25 at 11:48 am, -left voice message with call back number.<BR/>2nd attempt for phone interview with CNA B on 01/16/25 at 2:30 pm. Left message. <BR/>Record review of the facility policy revised March 2018, titled, Activities of Daily Living (ADL), Supporting:<BR/>Policy Statement-Residents will be provided with care, treatment and services as appropriate to maintain or improve their ability to carry out activities of daily living (ADLs). Residents who are unable to carry out activities of daily living independently will receive the services necessary to maintain good nutrition, grooming, and personal and oral hygiene.<BR/>5. A resident's ability to perform ADLs will be measured using clinical tools, including the MDS. Functional decline or improvement will be evaluated in reference to the Assessment Reference Date and the following MDS definitions: <BR/>e. Total Dependence - Full staff performance of an activity with no participation by resident for any aspect of the ADL activity. 6. Interventions to improve or minimize a resident's functional abilities will be in accordance with the resident's assessed needs, preferences, stated goals and recognized standards of practice.<BR/>Record review of the facility policy revised April 2021, titled, Abuse, Neglect, Exploitation or Misappropriation -Reporting and Investigating: All reports of resident abuse (including injuries of unknown origin), neglect, exploitation, or theft/misappropriation of resident property are reported to local, state and federal agencies (as required by current regulations) and thoroughly investigated by facility management. Findings of all investigations are documented and reported.

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview and record review, the facility failed to ensure that residents who needed respiratory care were provided such care consistent with professional standards of practice, physicians orders, the comprehensive person-centered care plan, and the resident's goals and preferences for 1 of 3 (Resident #7) residents reviewed for respiratory care. <BR/> The facility failed to ensure Resident #7's oxygen concentrator administered oxygen at the correct setting of 2 liters per minute. Resident #7's oxygen concentrator was set at 3 liters per minute on 03/04/2025 at 8:33 AM and at 4:55 PM. <BR/>This failure places residents who receive respiratory care at an increased risk of developing respiratory complications, and a decreased quality of care. <BR/>The findings included: <BR/>Resident #7's face sheet dated 03/04/25, reflected a [AGE] year-old female who was admitted to the facility on [DATE]. Resident #7 had a diagnosis which included Chronic Obstructive Pulmonary disease (a common lung disease causing restrictive airflow and breathing problems), with hypoxia (absence of enough oxygen in the tissues to sustain bodily functions), inflammation and narrowing of the airways, leading to restricted airflow and difficulty breathing , along with acute respiratory, failure, asthma uncomplicated. <BR/>Record review of Resident #7's Minimum Data Set assessment section O, Special Treatments, Procedures and Programs, dated 01/20/25 reflected continuous oxygen use. <BR/>Record review of Resident #7's comprehensive care plan dated 01/21/25 reflected The resident has altered respiratory status/difficulty breathing related to ACUTE RESPIRATORY FAILURE WITH HYPOXIA. Oxygen settings: Oxygen at 2 Liters nasal cannula as needed. Date Initiated: 12/11/2023. <BR/>Record review of Resident #7's physician order summary dated March 2025 reflected Oxygen at 2 Liters a minute per Nasal Cannula as needed to maintain oxygen saturation greater than 92% as needed for hypoxia, start date 12/13/23. <BR/>Observation and interview with Resident #7 on 03/04/25 at 8:33 AM revealed she was awake, alert and oriented to person, place and time. Resident #7 had a nasal cannula in place that was connected to an oxygen concentrator that was set at 3 liters per minute. Resident #7 said she was able to apply and remove the oxygen tubing at her convivence but did not touch the concentrator setting. <BR/>Observation of Resident #7 on 03/05/25 at 4:45 PM revealed she had her oxygen cannula in both nares with the tubing connected to the oxygen concentrator that was set at 3 liters per minute. <BR/>Interview with CNA A on 03/05/25 at 4:49 PM revealed she stated the oxygen concentrator was set at 3 liters. CNA A also stated she did not know how much oxygen Resident #7 was ordered. CNA A said she did not touch the oxygen, and the nurse was responsible for ensuring correct oxygen administration. <BR/>Interview with LVN B on 03/05/25 at 4:55 PM revealed he stated that at the start of every shift the LVNs are responsible for ensuring the settings on the oxygen concentrators match the physician orders. Upon the state surveyors request, LVN B checked Resident #7's oxygen concentrator and said it was set at 3 liters per minute. LVN B said he thought the order could be between two to three liters per minute but could not recall the exact amount. After LVN B reviewed Resident #7's physician order he said the order indicated 2 liters per minute. LVN B said he had not checked Resident #7's oxygen concentrator settings yet, despite his shift beginning at 6 AM. LVN B stated not having the correct setting can cause high levels of carbon dioxide in the blood. <BR/>Interview with the DON on 03/05/25 at 05:51 PM revealed he stated the physician orders should be followed as directed. The DON said the nurses were responsible for checking the oxygen concentrators for correct setting and administration in the morning at beginning of their shift. The DON stated since Resident #7 had Chronic Obstructive Pulmonary disease, too much oxygen could make her ill and increase her carbon dioxide levels. The DON said he and ADON conduct morning rounds to check oxygen concentrators, and he had not received any reports of inaccurate settings. <BR/>Record review of the facility's Oxygen Administration policy and procedure dated October 2010 reflected The purpose of this procedure is to provide guidelines for safe oxygen administration .1. Verify that there is a physician's order for his procedure. Review the physician's orders or facility protocol for oxygen administration Steps in procedure .Adjust the oxygen delivery device so that it is comfortable for the resident and the proper flow of oxygen is being administered . <BR/>

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview and record review, the facility failed to provide pharmaceutical services (including procedures that assure the accurate acquiring, receiving, dispensing, and administering of all drugs and biologicals) to meet the needs of each resident for 2 of 8 (Resident #75 and Resident #110) residents reviewed for accurate procedures for medication administration.<BR/>1a. The facility failed to ensure LVN C checked and/or documented an accurate blood pressure for Resident #75 before administering Resident #75's blood pressure decreasing medication that had physician ordered hold parameters on 5 of 12 opportunities from 02/01/25 to 03/04/25.<BR/>1b. The facility failed to ensure LVN I checked and/or documented an accurate blood pressure for Resident #75 before administering Resident #75's blood pressure decreasing medication that had physician ordered hold parameters on 10 of 11 opportunities from 02/01/25 to 03/04/25.<BR/>2a. The facility failed to ensure LVN E checked and/or documented an accurate blood pressure for Resident #110 before administering or holding Resident #110's blood pressure decreasing medication that had physician ordered hold parameters on 5 of 6 opportunities from 02/13/25 to 03/04/25.<BR/>2b. The facility failed to ensure LVN B documented an accurate blood pressure and pulse for Resident #110 when he held Resident #110's blood pressure decreasing medication on 1 of 6 opportunities from 02/13/25 to 03/04/25.<BR/>2c. The facility failed to ensure LVN I checked and/or documented an accurate blood pressure reading for Resident #110 before administering Resident #110's blood pressure decreasing medication on 2 of 4 opportunities from 02/13/25 to 03/04/25.<BR/>2d. The facility failed to ensure LVN J did not administer Resident #110's blood pressure decreasing medication when Resident #110's blood pressure was below the physician ordered hold parameters on 4 of 5 opportunities from 02/13/25 to 03/04/25.<BR/>2e. The facility failed to ensure LVN E did not administer Resident #110's blood pressure decreasing medication when Resident #110's blood pressure was below the physician ordered hold parameters on 1 of 6 opportunities from 02/13/25 to 03/04/25.<BR/>2f. The facility failed to ensure LVN K did not administer Resident #110's blood pressure decreasing medication when Resident #110's blood pressure was below the physician ordered hold parameters on 1 of 1 opportunity from 02/13/25 to 03/04/25.<BR/>2g. The facility failed to ensure LVN L did not administer Resident #110's blood pressure decreasing medication when Resident #110's blood pressure was below the physician ordered hold parameters on 1 of 5 opportunities from 02/13/25 to 03/04/25.<BR/>2h. The facility failed to ensure LVN E checked and/or documented an accurate blood pressure reading for Resident #110 before administering Resident #110's blood pressure increasing medication on 6 of 6 opportunities from 02/13/25 to 03/04/25.<BR/>2i. The facility failed to ensure LVN B checked and/or documented an accurate blood pressure reading for Resident #110 before administering Resident #110's blood pressure increasing medication on 3 of 13 opportunities from 02/13/25 to 03/04/25.<BR/>2j. The facility failed to ensure LVN I checked and/or documented an accurate blood pressure reading for Resident #110 before administering Resident #110's blood pressure increasing medication on 2 of 7 opportunities from 02/13/25 to 03/04/25.<BR/>2k. The facility failed to ensure LVN J checked and/or documented an accurate blood pressure reading for Resident #110 before administering Resident #110's blood pressure increasing medication on 1 of 5 opportunities from 02/13/25 to 03/04/25.<BR/>2l. The facility failed to ensure LVN D checked and/or documented an accurate blood pressure reading for Resident #110 before administering Resident #110's blood pressure increasing medication on 1 of 11 opportunities from 02/13/25 to 03/04/25.<BR/>2m. The facility failed to ensure LVN L checked and/or documented an accurate blood pressure reading for Resident #110 before administering Resident #110's blood pressure increasing medication on 1 of 5 opportunities from 02/13/25 to 03/04/25.<BR/>2n. The facility failed to ensure LVN I did not administer Resident #110's blood pressure increasing medication when Resident #110's blood pressure was above the physician ordered hold parameters on 2 of 7 opportunities from 02/13/25 to 03/04/25.<BR/>2o. The facility failed to ensure LVN C did not administer Resident #110's blood pressure increasing medication when Resident #110's blood pressure was above the physician ordered hold parameters on 1 of 6 opportunities from 02/13/25 to 03/04/25. <BR/>These failures could place residents at risk of medication administration errors, not receiving the intended therapeutic effects of the medications, and could contribute to adverse reactions resulting in a decline in health and/or , hospitalization.<BR/>The findings included:<BR/>1. Record review of Resident #75's admission record reflected [AGE] year-old male admitted to the facility on [DATE] with an original admission date of 03/01/24. Resident #75's diagnoses included essential (primary) hypertension (high blood pressure), hyperlipidemia (high cholesterol), peripheral vascular disease (reduced blood flow to the arms and legs due to narrowed blood vessels), and type 2 diabetes (condition in which the body does not use insulin properly resulting in persistently high blood sugars). <BR/>Record review of Resident #75's quarterly MDS dated [DATE] reflected a BIMS score of 13 which indicated Resident #75 was cognitively intact.<BR/>Record review of Resident #75's care plan dated 03/02/24 reflected the focus of, the resident has hypertension (HTN) with the goal, the resident will remain free of s/sx of hypertension through the review date. The interventions included, avoid taking the blood pressure reading after physical activity or emotional distress, and, give anti-hypertensive medications as ordered, monitor for side effects such as orthostatic hypotension (blood pressure decrease when changing position from laying to sitting or sitting to standing) and increased heart rate, and effectiveness, initiated on 03/03/25. <BR/>Record review of Resident #75's order summary report reflected an order dated 11/20/24 to start on 11/21/24 at 9:00am for Lisinopril (a blood pressure decreasing medication) oral tablet 10mg. Give 1 tablet by mouth one time a day for High B/P. Hold if BP &lt;110/60.<BR/>Record review of Resident #75's February and March 2025 blood pressure tab and eMAR in PCC reflected Resident #75's blood pressure was checked 9 out of 24 days that Resident #75 was at the facility and received his blood pressure decreasing medication: <BR/>1a, b. On 02/01/25 at 9:43am, LVN C checked Resident #75's blood pressure; it was 136/78. LVN C documented that blood pressure on the eMAR and documented that Resident #75 received his Lisinopril.<BR/> On 02/02/25 there was no record of Resident #75's blood pressure being checked; however, LVN C documented Resident #75's blood pressure on the eMAR as 136/78, the same BP as 02/01/25, and that Resident #75 received his Lisinopril. <BR/> On 02/03/25 and 02/04/25, there was no record of Resident #75's blood pressure being checked; however, LVN I documented Resident #75's blood pressure on the eMAR as 136/78 on both days, the same BP as 02/01/25 and 02/02/25 and that Resident #75 received his Lisinopril on both days.<BR/> On 02/05/25 at 8:56am, LVN C checked Resident #75's blood pressure; it was 141/83. LVN C documented that blood pressure on the eMAR and documented that Resident #75 received his Lisinopril.<BR/> On 02/06/26, there was no record of Resident #75's blood pressure being checked; however, LVN C documented Resident #75's blood pressure on the eMAR as 141/83, the same BP as 02/05/25, and that Resident #75 received his Lisinopril.<BR/> On 02/07/25, 02/08/25, and 02/09/25 there was no record of Resident #75's blood pressure being checked; however, LVN I documented Resident #75's blood pressure on the eMAR as 141/83 on all three days, the same BP as 02/05/25 and 02/06/25, and that Resident #75 received his Lisinopril.<BR/> On 02/11/25 at 10:02am, LVN C checked Resident #75's blood pressure; it was 147/86. LVN C documented that blood pressure on the eMAR and documented that Resident #75 received his Lisinopril.<BR/> On 02/12/25, there was no record of Resident #75's blood pressure being checked; however, LVN I documented Resident #75's blood pressure on the eMAR as 147/86, the same BP as 02/11/25, and that Resident #75 received his Lisinopril.<BR/> On 02/13/25, Resident #75 was out of the facility; however, LVN I documented Resident #75's blood pressure on the eMAR as 147/86, the same BP as 02/11/25 and 02/12/25, and that Resident #75 did not receive his Lisinopril because he was out of the facility without medications. <BR/> On 02/17/25 at 9:12am, LVN M checked Resident #75's blood pressure; it was 145/72. LVN M documented that blood pressure on the eMAR and documented that Resident #75 received his Lisinopril.<BR/> On 02/18/25, there was no record of Resident #75's blood pressure being checked; however, LVN I documented Resident #75's blood pressure on the eMAR as 145/72, the same BP as 02/17/25, and that Resident #75 received his Lisinopril.<BR/> On 02/19/25, there was no record of Resident #75's blood pressure being checked; however, LVN C documented Resident #75's blood pressure on the eMAR as 145/72, the same BP as 02/17/25 and 02/18/25, and that Resident #75 received his Lisinopril.<BR/> On 02/20/25 at 9:11am, LVN C checked Resident #75's blood pressure; it was 146/82. LVN C documented that blood pressure on the eMAR and documented that Resident #75 received his Lisinopril.<BR/> On 02/21/25, there was no record of Resident #75's blood pressure being checked; however, LVN I documented Resident #75's blood pressure on the eMAR as 146/82, the same BP as 02/20/25, and that Resident #75 received his Lisinopril.<BR/> On 02/22/25 and 02/23/25, Resident #75 was not at the facility.<BR/> On 02/24/25 and 02/25/25, there was no record of Resident #75's blood pressure being checked; however, LVN C documented Resident #75's blood pressure on the eMAR as 146/82, the same BP as 02/20/25 and 02/21/25, and that Resident #75 received his Lisinopril.<BR/> On 02/26/25 and 02/27/25, there was no record of Resident #75's blood pressure being checked; however, LVN I documented Resident #75's blood pressure on the eMAR as 146/82, the same BP as 02/20/25, 02/21/25, 02/24/25, and 02/25/25, and that Resident #75 received his Lisinopril.<BR/> On 02/28/25 at 8:29am, LVN C checked Resident #75's blood pressure; it was 136/78. LVN C documented that blood pressure on the eMAR and documented that Resident #75 received his Lisinopril.<BR/> On 03/01/25, 03/02/25, and 03/03/25, Resident #75 was out of the facility; however, on 03/03/25, LVN I documented Resident #75's blood pressure on the eMAR as 136/78, the same BP as 02/28/25, and that Resident #75 did not receive his Lisinopril because he was out of the facility without medications.<BR/>2. Record review of Resident #110's admission record reflected a [AGE] year-old male admitted to the facility on [DATE]. Resident #110's diagnoses included systolic (congestive) heart failure (when the heart cannot pump blood effectively through the body and results in decreased blood pressure and sometimes fluid build up in the legs and lungs), fluid overload, non-ST elevation myocardial infarction (a heart attack due to a partially blocked artery in the heart), idiopathic hypotension (low blood pressure), acute kidney failure (a sudden condition in which the kidneys cannot filter waste from the blood), and chronic kidney disease, stage 2 (mild decrease in kidney function).<BR/>Record review of Resident #110's admission MDS dated [DATE] reflected a BIMS score of 11 which indicated Resident #110 was moderately cognitively impaired.<BR/>Record review of Resident #110's care plan dated 03/04/25 reflected the focus of altered cardiovascular status r/t CHF, history of NSTEMI with a goal of no complications of cardiac problems through the review date, and interventions which included assess fingers and toes for warmth and color, assess for shortness of breath and cyanosis (blue tint to the lips/skin), diet consult as necessary, and monitor/document/report PRN and s/sx of CAD: chest pain or pressure, heartburn, nausea and vomiting, shortness of breath, excessive sweating, dependent edema (swelling of legs/feet), changes in capillary refill, and color/warmth of extremities, initiated on 02/21/25. The focus of Congestive Heart Failure with goals of clear lung sounds, normal heart rate and rhythm, and less difficulty breathing and interventions which included give cardiac medications as ordered, initiated on 02/21/25.<BR/>Record review of Resident #110's order summary report reflected the following orders:<BR/>Metoprolol Tartrate (Blood pressure decreasing medication) Oral Tablet. Give 12.5mg by mouth two times a day for HTN (high blood pressure). Hold if BP &lt;110/60, pulse &lt;60. Start date 02/13/25 at 9:00am.<BR/>Midodrine HCl (Blood pressure increasing medication) Oral Tablet 10mg. Give 1 tablet orally three times a day for hypotension (low blood pressure). Hold for SBP (the top number in the blood pressure) &gt;120. Start date 02/13/25 at 8:00am.<BR/>2a-o. Record review of Resident #110's February and March 2025 blood pressure tab and eMAR, as well as Resident #110's progress notes in PCC reflected the following:<BR/> On 02/13/24 at 5:02pm, LVN B checked Resident #110's blood pressure; it was 99/53.<BR/> On 02/13/24 at 7:30pm, LVN E checked Resident #110's blood pressure; it was 153/87 however LVN E documented 99/53 (the 5:02pm BP) as the blood pressure for Resident #110's 11:00pm Midodrine dose and documented that Resident #110 received his 11:00pm Midodrine dose, despite the blood pressure being above hold parameters at 7:30pm. LVN E did not check Resident #110's blood pressure before administering Resident #110's blood pressure increasing medication. <BR/> On 02/13/25, LVN E documented 99/53 (the 5:02pm BP) as the blood pressure for Resident #110's 9:00pm Metoprolol dose and documented that Resident #110 did not receive his 9:00pm Metoprolol dose due to his blood pressure being outside of parameters for administration, even though LVN E checked Resident #110's blood pressure at 7:30pm and it was 153/87 and the 9:00pm Metoprolol dose would have been given if LVN E had gotten that blood pressure result if he had checked Resident #110's blood pressure between 8:00pm and 10:00pm.<BR/> On 02/14/25 at 5:53pm, LVN D checked Resident #110's blood pressure; it was 113/65.<BR/> On 02/14/25, LVN E documented 113/65 (the 5:53pm BP) as the blood pressure for Resident #110's 9:00pm Metoprolol dose and documented that Resident #110 received it. LVN E did not check Resident #110's blood pressure before administering Resident #110's blood pressure decreasing medication.<BR/> On 02/14/25, LVN E documented 113/65 (the 5:53pm BP) as the blood pressure for Resident #110's 11:00pm Midodrine dose and documented that Resident #110 received it. LVN E did not check Resident #110's blood pressure before administering Resident #110's blood pressure increasing medication.<BR/> On 02/15/25 at 5:22pm, LVN D checked Resident #110's blood pressure; it was 101/59.<BR/> On 02/15/25, LVN E documented X as the blood pressure for Resident #110's 9:00pm Metoprolol dose and documented Resident #110 did not receive it. LVN E did not check Resident #110's blood pressure before non-administering Resident #110's blood pressure decreasing medication.<BR/> On 02/15/25, LVN E documented 101/59 (the 5:22pm BP) as the blood pressure for Resident #110's 11:00pm Midodrine dose and documented that Resident #110 received it. LVN E did not check Resident #110's blood pressure before administering Resident #110's blood pressure increasing medication.<BR/> On 02/16/25 at 5:28pm, LVN D checked Resident #110's blood pressure; it was 108/58.<BR/> On 02/16/25, LVN E documented 108/58 (the 5:28pm BP) as the blood pressure for Resident #110's 9:00pm Metoprolol dose and documented that Resident #110 did not receive it. LVN E did not check Resident #110's blood pressure before non-administering Resident #110's blood pressure decreasing medication.<BR/> On 02/16/25, LVN E documented 108/58 (the 5:28pm BP) as the blood pressure for Resident #110's 11:00pm Midodrine dose and that Resident #110 received it. LVN E did not check Resident #110's blood pressure before administering blood pressure increasing medication.<BR/> On 2/18/25 at 8:51am, LVN B checked Resident #110's blood pressure; it was 96/57.<BR/> On 02/18/25, LVN B documented 96/57 (the 8:51am BP) as the blood pressure for Resident #110's 4:00pm Midodrine dose and documented that Resident #110 received it. LVN B did not check Resident #110's blood pressure before administering blood pressure increasing medication.<BR/> On 02/18/25 at 8:39pm, LVN J checked Resident #110's blood pressure; it was 101/52 and LVN J documented that blood pressure for Resident #110's 9:00pm Metoprolol dose and documented that Resident #110 received it, even though Resident #110's blood pressure was below the practitioner ordered parameters to not administer Resident #110's blood pressure decreasing medication.<BR/> On 02/19/25 at 5:25pm, LVN D checked Resident #110's blood pressure; it was 102/52. <BR/> On 02/19/25, LVN E documented 102/52 (the 5:25pm BP) as the blood pressure for Resident #110's 9:00pm Metoprolol dose and documented that Resident #110 received it, even though Resident #110's documented blood pressure was below the practitioner ordered parameters to not administer it. LVN E did not check Resident #110's blood pressure before administering blood pressure decreasing medication. <BR/> On 02/19/25, LVN E documented 102/52 (the 5:25pm BP) as the blood pressure for Resident #110's 11:00pm Midodrine dose and documented that Resident #110 received it. LVN E did not check Resident #110's blood pressure before administering blood pressure increasing medication.<BR/> On 02/21/25 at 9:43pm, LVN J checked Resident #110's blood pressure; it was 100/56 and LVN J documented that blood pressure for Resident #110's 9:00pm dose of Metoprolol and that Resident #110 received it, even though Resident #110's blood pressure was below the practitioner ordered parameters to not administer Resident #110's blood pressure decreasing medication.<BR/> On 02/22/25 at 9:18am, LVN B checked Resident #110's blood pressure; it was 96/62 and LVN B documented that blood pressure for Resident #110's 9:00am Metoprolol dose and documented that Resident #110 received it, even though Resident #110's blood pressure was below the practitioner ordered parameters to not administer Resident #110's blood pressure decreasing medication.<BR/> On 02/22/25, LVN B documented 96/62 (the 9:18am BP) as the blood pressure for Resident #110's 4:00pm Midodrine dose and documented that Resident #110 received it. LVN B did not check Resident #110's blood pressure before administering blood pressure increasing medication. <BR/> On 02/22/25, LVN J documented 96/62 (the 9:18am BP) as the blood pressure for Resident #110's 9:00pm Metoprolol dose and documented that Resident #110 received it even though the documented blood pressure was below the practitioner ordered parameters to not administer. LVN J did not check resident #110's blood pressure before administering Resident #110's blood pressure decreasing medication.<BR/> On 02/22/25, LVN J documented 96/62 (the 9:18am BP) as the blood pressure for Resident #110's 11:00pm Midodrine dose and documented that Resident #110 received it. LVN J did not check resident #110's blood pressure before administering Resident #110's blood pressure increasing medication.<BR/> On 02/24/25 at 12:56am, LVN J checked Resident #110's blood pressure; it was 98/56 and LVN J documented that blood pressure for Resident #110's 02/23/25 11:00pm Metoprolol dose and documented that Resident #110 received it, even though Resident #110's blood pressure was below the provider ordered parameters to not administer. <BR/> On 02/24/25 at 5:21pm, LVN D checked Resident #110's blood pressure; it was 102/61.<BR/> On 02/24/25, LVN K documented 102/61 (the 5:21pm BP) as the blood pressure for Resident #110's 9:00pm Metoprolol dose and documented that Resident #110 received it even though the documented blood pressure was below the practitioner ordered parameters to not administer. LVN K did not check resident #110's blood pressure before administering Resident #110's blood pressure decreasing medication.<BR/> On 02/25/25 at 5:29pm, LVN C checked Resident #110's blood pressure; it was 147/62 and LVN C documented that blood pressure for Resident #110's 4:00pm Midodrine dose and documented that Resident #110 received it, even though Resident #110's blood pressure was above the provider ordered parameters to not administer.<BR/> On 02/25/25 at 8:10pm, LVN L checked Resident #110's blood pressure; it was 108/78 and LVN L documented that blood pressure for Resident #110's 9:00pm Metoprolol dose and documented that Resident #110 received it, even though Resident #110's blood pressure was below the provider ordered parameters to not administer. <BR/> On 02/25/25 at 11:36pm, LVN L checked Resident #110's blood pressure; it was 122/62.<BR/> On 02/26/25, LVN I documented 122/62 (the 02/25/25 at 11:36pm BP) as the blood pressure for Resident #110's 8:00am Midodrine dose and documented that Resident #110 received it even though Resident #110's documented blood pressure was above the provider ordered parameters to not administer. LVN I did not check resident #110's blood pressure before administering Resident #110's blood pressure increasing medication. <BR/> On 02/26/25, LVN I documented 122/62 (the 02/25/25 at 11:36pm BP) as the blood pressure for Resident #110's 9:00am Metoprolol dose and documented that Resident #110 received it. LVN I did not check resident #110's blood pressure before administering Resident #110's blood pressure decreasing medication.<BR/> On 02/26/25, LVN I documented 122/62 (the 02/25/25 at 11:36pm BP) as the blood pressure for Resident #110's 4:00pm Midodrine dose and documented that Resident #110 received it even though Resident #110's documented blood pressure was above the provider ordered parameters to not administer. LVN I did not check resident #110's blood pressure before administering Resident #110's blood pressure increasing medication.<BR/> On 03/01/25 at 10:05am, LVN C checked Resident #110's blood pressure; it was 119/69.<BR/> On 03/01/25, LVN C documented X as the blood pressure for Resident #110's 4:00pm Midodrine dose and documented that Resident #110 received it. LVN C did not check Resident #110's blood pressure before administering Resident #110's blood pressure increasing medication.<BR/> On 03/02/25 at 10:03am, LVN C checked Resident #110's blood pressure; it was 108/60 and LVN C documented that blood pressure for Resident #110's 9:00am Metoprolol dose and documented that Resident #110 received it, even though Resident #110's blood pressure was below the provider ordered parameters to not administer. <BR/> On 03/03/25 at 9:58am, LVN I checked Resident #110's blood pressure; it was 106/74 and LVN I documented that blood pressure for Resident #110's 9:00am Metoprolol dose and documented that Resident #110 received it, even though Resident #110's blood pressure was below the provider ordered parameters to not administer.<BR/> On 03/03/25 at 9:18pm, LVN E checked Resident #110's blood pressure; it was 126/82 and LVN E documented that blood pressure for Resident #110's 8:00pm Midodrine dose and documented that Resident #110 received it, even though Resident #110's blood pressure was above the provider ordered parameters to not administer.<BR/>In an interview on 03/05/25 at 4:21pm, the NP stated she would expect the nurses to follow the provider's hold parameters on medications. The NP stated she would not expect the nurses to notify her or the physician every time a medication was held, because she was in the facility at least once a week and could talk to the nurses then, but if they were holding a medication for 3 or more days in a row, the nurses should at least call her to let her know what is going on. The NP stated it was important for the nurses to administer medications as they were ordered so the resident would receive the therapeutic effects that were intended when that or those medications were prescribed. The NP stated not following prescriber's administration or hold parameters could lead to adverse medication reactions and possibly hospitalization for the resident.<BR/>In an interview on 03/06/25 at 9:30am, LVN C stated it was important to check blood pressures on every resident that had blood pressure medications to make sure that their pressure was not too low (or too high). LVN C stated she did not have a good reason as to why she sometimes did not check blood pressures on Resident #75 or Resident #110 before administering blood pressure altering medications. LVN C stated she did not recall when the last in-service on medication administration was, but they were pretty often.<BR/>In an interview on 03/06/25 at 11:24am, LVN D stated they were supposed to check blood pressures before administering any blood pressure altering medications and it was the same with medications that could affect the resident's heart rate. LVN D stated there was no reason to not check vital signs before giving blood pressure medications and it was very dangerous to not check it. LVN D stated it was important to follow provider hold parameters because they did not want to decrease the blood pressure too low or raise it too high. LVN D stated the last in-service on medication administration was within the previous 3 to 4 weeks.<BR/>In an interview on 03/06/25 at 11:40am, LVN E stated it was important to check blood pressures prior to medication administration to prevent the resident's blood pressure from going too high or too low. LVN E stated if blood pressures were not checked and medications were administered, it could lead to a hypertensive crisis (very high blood pressure) or significant hypotension (very low blood pressure) which could lead to hospitalization or death. LVN E stated when he was on night shift, he would usually use the blood pressure reading that was taken by the day shift nurse because it was at the end of the day shift and close to the time he would start passing his night shift medications. LVN E stated the last in-service on medication administration was last week and they were usually in-serviced every couple of weeks. <BR/>In an interview on 03/06/25 at 1:35pm, the DON stated his expectation was that the nurses would always check a resident's blood pressure before administering any blood pressure affecting medications and that those medications would not be given if the resident's blood pressure was outside of the parameters set by the provider. The DON stated if any medications were given outside of the provider's set parameters, it could cause a resident to have an adverse medication reaction.<BR/>In an interview on 03/06/25 at 1:52 pm, ADON F stated her expectation was that the nurses follow the parameters as ordered and to always check and appropriately document vital signs when required. ADON F stated it was important to give medications as ordered to prevent bad outcomes for the residents. ADON F stated they were going to start doing secret monitoring along with weekly audits and the last in-service on medication administration and all the stuff that goes with it was about 3 weeks ago.<BR/>Record review of the facility's Administering Medications Policy dated December 2012 reflected in part:<BR/>Policy Statement:<BR/>Medications shall be administered in a safe and timely manner, and as prescribed.<BR/>Policy Interpretation and Implementation:<BR/>3. Medications must be administered in accordance with the orders, including any required time frame.<BR/>8. The following information must be checked/ verified for each resident prior to administering medications:

Based on interview and record review, the facility must employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, taking into consideration resident assessments, individual plans of care and the number, acuity and diagnoses of the facility's resident population in accordance with the facility assessment for 1 of 5 (RD) qualified dietary staff reviewed.<BR/>The facility failed to ensure the registered dietician (RD) attended weekly weight meetings.<BR/>This failure could affect residents who ate food from the kitchen and could result in the dietary needs of residents not being met.<BR/>The findings included:<BR/>In an interview with the ADON F on 03/06/25 at 1:52 pm, she said the RD was supposed to visit the facility weekly for weekly weight meetings but came in primarily for monthly meetings. She said the monthly meetings included the RD, ADONs, DM, wound care nurse, the DOR, and the DON. She said the RD did not call in to attend the weekly meetings. She said the RD would often miss meetings. She said dietary was responsible for updating preference cards and likes/dislikes. She said she did not know if the RD met with residents. She said she did not have concerns about weight loss based on the last meeting, which was Friday, 02/28/25 last week. She said when there was a concern for weight loss and the need for supplements or fortified foods the RD would make recommendations to the ADONs, the DM, and DON, then they informed the doctor so he could write the order. She said if a resident needed dietary changes, the ADONs in conjunction with the staff nurses and CNAs would let the doctor know and order a swallow evaluation. <BR/>In an interview with the DM on 03/06/25 at 2:30 pm, she said she contacted the RD via phone 3-5 times a week and she was somewhat readily available for phone calls. She said the RD rarely attended the weekly weight meetings if at all and had the capacity to call in to them but did not. The DM said, after the RD's stroke in late October/early November 2024, she stopped coming to the weekly weight meetings but had always come to the monthly meetings. The DM said she was responsible for updating the preference cards and likes/dislikes. She said she had seen the RD visit 2 residents in the last year. She said ADON F was the first to bring up trending weight loss. ADON F would tell the DM for more urgent needs and inform the RD if need be. The DM said the RD was all clinical and she did not get involved with kitchen sanitation and food preparation. The DM said the RD did a walk through when she was there for the monthly meetings. The DM said the RD had never in-serviced or provided any training for the staff. The DM said the RD was involved with any changes to the menu because the food changed must be nutritionally equal. The DM said she emailed the RD her suggestions and the RD promptly answered. The DM said the RD's concerns during the walk throughs consisted of her making sure everyone was wearing hairnets, scoop sizes, menu compliance, general cleanliness, emergency supplies, and dry storage. She said the RD did not use a checklist for her walk-throughs. <BR/>In a phone interview with the RD on 03/06/25 at 3:05 pm, she said she visited the facility every Friday, 32 hours a month. She said she communicated with the DM over the phone and would ask the DM if there were any problems. She said she had never done in-services or training with the staff. She said she was not involved with the cleaning schedules. She said she did a quick walk through when she got to the facility on every Friday. She said the DM really knew her stuff and weather the staff followed her instructions was a different story. For example, she said she saw the DM correct someone who had their beard guard under his chin about 4 weeks ago. She said she saw a purse on the shelf of the emergency food closet and a jacket on the door but did not know when. She said she visited residents when she was at the facility and those who were trending with weight loss. She said she could not say how many residents she spoke with every Friday, but it was 4-5 on average. She said she followed up 2 weeks after her recommendations on campus to see if her recommendations were working. The RD said nothing when asked if she could verify her on-site visits.<BR/>In an interview with the ADM on 03/06/25 at 4:00 pm, he said he thought the RD came to the facility every week for their weekly weight meetings, but he could not validate that. He said he could probably get the sign-in sheets for the weekly weight meetings. He said he was unaware the RD was not going to the weekly weight meetings. Sign in sheets for the weekly weight meetings since October 2024 were requested at this time but not received. <BR/>Record review of kitchen in-services dated 01/03/25, 02/05/25, 02/07/25, and 02/18/25 were not signed or conducted by the RD.<BR/>Record review of the facility agreement for consultant dietician services signed and dated by the ADM on 12/13/23 and by the RD on 03/14/22 revealed under Responsibilities of consultant, 1.4 Provide guidance and training to dietary manager and dietary staff as required. 1.8 Inspect all areas of the dietary department, Including sanitatioin, equipment functioning, food service operations, and compliance with pertinent federal state and local laws as desired by Facility. Consultant shall be avialable at various mealtimes to observe dining operations. 1.13 Consultant shall be present for federal or state survey as requested by facility. However, if the presence of consultant is desired, consultant must be notified immediately following the arrival of surveyors to provide assistance in a timely manner.

Based on observation, interviews and record review, the facility failed to store, prepare, distribute, and serve food in accordance with professional standards for food service safety for 1 of 1 kitchen reviewed and 2 of 2 nutrition rooms for storage, preparation, and sanitation.<BR/>The facility failed to use internal thermometers in 2 freezers.<BR/>The facility failed to maintain cleanliness of shelves, the ice machine, coffee cups, and microwave oven throughout the kitchen.<BR/>The facility failed to follow a proper cleaning schedule.<BR/>The facility failed to ensure kitchen utensils were in good working order.<BR/>The facility failed to ensure dented holding pans were not in use and on the clean rack. <BR/>The facility failed to ensure the dumpster side doors were kept closed. <BR/>The facility failed to ensure all containers of food in the refrigerator was labeled.<BR/>The facility failed to ensure boxes of food were not stacked too close to the ceiling in the walk-in refrigerator.<BR/>The facility failed to ensure personal items were not on the shelves with dry storage items and canned goods.<BR/>The facility failed to ensure male staff members with beards and mustaches were wearing their beard guards correctly.<BR/>The facility failed to ensure a kitchen staff member washed his hands after touching his phone and beard guard before returning to prep in the kitchen.<BR/>The facility failed to ensure the items in the resident nutrition refrigerators in the 100-hall and 200-hall medication rooms were labeled and dated.<BR/>The facility failed to maintain one oven door in good working order.<BR/>The facility failed to maintain proper water temperatures for the dishwashing machine, 3-compartment sink, sanitizer sink, and hand washing sink. <BR/>These failures could place residents who received meals and/or snacks from the kitchen at risk for food contamination, weight loss, and food borne illness.<BR/>Findings included:<BR/>Observation and initial tour of the kitchen on 03/04/25 at 8:35 am revealed no internal thermometers in the 3-door freezer or the chest type supplement freezer. The microwave oven a had thick baked on dark brown substance in a splattered pattern on the inside. There was large a wooden handled spatula that had multiple splinters chaffing off the handle. There was a large rubber spatula with pieces missing around the edges. There were 4 heavily dented holding pans in use. The underside of the shelf directly over the stove had a flaking dark red and brown substance. The ice machine had a removable brownish substance on the ice chute. There were dirty cups on a cart used for serving. 2 of 2 dumpsters had the side doors open. The handle on the right side of the oven was loose. There were roaches in the upper mechanical part of the ice machine. The dishwashing machine, 3-compartment sink, sanitizer sink, and hand washing sink were below temperature at 90-100 degrees. <BR/>Observation and re-visit to the kitchen on 03/05/25 at 9:15 am revealed 1 of 3 containers of food in the refrigerator was dated but not labeled. 5 dented pans remained on a clean rack. 2 large boxes of food were approximately 8 inches from the ceiling in the walk-in refrigerator. There were multiple personal items on the shelves with dry storage items and canned goods: 1 purse, 1 backpack, 3 used aprons, 3 hoodies, a partially full and opened 16-ounce bottle of water, and a thin, tin box of colored pencils. 2 male staff members with beards and mustaches were wearing their beard guards under their chins, exposing their facial hair. 1 staff member did not wash his hands after touching his phone and beard guard before returning to prep in the kitchen. 2 of 2 dumpsters had the side doors open. <BR/>Observation of the resident nutrition refrigerator in the 100-hall medication room on 03/06/25 at 8:40 am revealed a large partial tray of store-bought sandwiches that was unlabeled and undated. <BR/>Observation of the resident nutrition refrigerator in the 200-hall medication room on 03/06/25 at 8:44 am revealed two large disposable boxes of food from a local restaurant that were unlabeled and undated. <BR/>In an interview with the DM on 03/04/25 at 8:45 am, she said she did not know where the thermometers for the freezers were. She said she knew the thermometers were in there, but a shipment was coming today and the staff must have taken them out. She said staff was using the external digital thermometers on the 3-door freezer. She said she was not aware of the dirty microwave or spatulas. She said the microwave should have been cleaned as soon as whoever saw it that way. She said the wood on the spatula was coming off, could get in the food and make residents sick or get stuck in their teeth. She said the rubber spatula had pieces missing from the edges and probably got in the food because the rubber spatula was only used for the pureed foods in the puree machine. She said the holding pans had a lot of dents in them. She said the crevasses could harbor bacteria, which would get in the food and could make residents sick. She said the shelf above the stove was pretty dirty. She ran her fingers on the underside of the shelf and had bits of dark red and black flakes on her fingers. She said the substances were probably rust, could get into the food, and make residents sick or get in their teeth. She said she had cleaned the ice machine not too long ago but could not say when. She said the removable brownish substance on the ice chute was mold. She said the dirty cups were on the serving tray. She said the process for reporting equipment that needed to be repaired or replaced was for her to place the request in the facility's electronic reporting system, the MS received a text, and all requests were discussed in the daily morning meetings. She said staff were following a cleaning schedule, but did not have one posted and said my cleaning schedules are a mess.<BR/>The DM said she had been trying to get the handle on the oven door fixed for several weeks. She said the water in the kitchen had not been hot enough since they caught it Sunday 03/02/25. Temperature logs for the last 2 weeks were requested at this time. She said they would start using disposable dishes today.<BR/>In an interview and re-visit to the kitchen with the DM on 03/05/25 at 9:40 am, she identified a container of egg salad in the refrigerator that was not labeled and the use by date was today. She said the dented pans were not supposed to be in use because they were identified yesterday. She said she would have an in-service including dented pans. She said the boxes in the walk-in refrigerator were supposed to be 18 inches from the ceiling because they could block the sprinklers and become a fire hazard. She said personal items were not allowed in the dry storage area she identified as the emergency food closet. She said staff were supposed to use the hangers behind the door of the closet that was easier to get to than the shelves. She said she had told staff Over and over about this (personal items on the shelves). She said she had in serviced and trained staff about proper use of hair nets and beard guards, handwashing, and personal items. Cleaning schedules, facility policies for safe equipment, Proper disposal of trash, food storage and temperatures, in-services/training, and electronic request logs, were requested at this time. <BR/>In an interview with DA 1 on 03/05/25 at 9:50 am, she said the purse and one of the hoodies in the emergency food closet belonged to her. She said personal items were not supposed to be stored on the shelves of the emergency food closet or any dry storage area because of cross contamination and make other staff and resident's sick. She said the food she and others touched would have to be thrown away. She said she had been trained on where to store personal items, which was behind the door approximately 2 feet away from the shelves. <BR/>In an interview with DA 2 on 03/05/25 at 9:55 am, he said the backpack, water, and one of the hoodies belonged to him. He said personal items were not supposed to be stored on the shelves of the emergency food closet because outside items mixed with kitchen items could cause cross contamination and make other staff and resident's sick. He said he had been trained on where to store personal items, which was on the door approximately 2 feet away from the shelves. He said he washed his hands before and after he entered the area where his personal items were kept. <BR/>In an interview and observation with DA 3 on 03/05/25 at 10:00 am revealed his beard guard was under his chin, exposing his facial hair. He was standing over the main prep table in the kitchen and using his phone with bare hands. He said he forgot to put his beard and mustache guard up because it did not fit properly over his nose. He said exposed hair of any kind could cause cross contamination and make other staff and resident's sick. He said he had been trained on where to store personal items, which was on the door approximately 2 feet away from the shelves in the emergency food closet. He was observed returning to the prep table without washing his hands after touching his face and his phone. <BR/>In an interview with the MS on 03/05/25 at 3:30 pm, he said the process for reporting kitchen repairs or problems was the problem would be entered into the facility electronic reporting system. He said the ADM, himself, and corporate got a text alert from the electronic reporting system. He said he followed weekly and monthly tasks to stay prioritized. He said it was a collective effort to keep the dumpster doors closed and pick up trash around the dumpster. He said the side doors were to be closed at all times when not in use. The MS said the process for reporting kitchen repairs or problems was the problem would be entered into the facility electronic reporting system. He said the ADM, himself, and corporate got a text alert from the electronic reporting system. He said he followed weekly and monthly tasks to stay prioritized. He said he had work orders for the AC returns. He said one of the 4 water heaters was dedicated to the kitchen, 2 were dedicated to the halls. He said the 4th one was out of commission, and they were trying to source one or get a new one.<BR/>In an interview with ADON F on 03/06/25 at 8:48 am, she said all items in the resident refrigerators should be dated and labeled with the resident's names. She said she did not know how long the tray of store-bought sandwiches had been in the 100-hall resident refrigerator or who might have put it there. She said the food containers in the 200-hall resident refrigerator should not have been in there if it belonged to a staff member. She said cross contamination of outside unlabeled and undated food items could occur with resident items, and potentially make the residents sick. <BR/>In an interview with the ADM on 03/06/25 at 4:00 pm, he said he was notified Sunday (03/02/25) regarding the water temperature in the kitchen. He said one of the water heaters had a leak. He said the plumber came out Monday (03/03/25) and said the water heater was fine. The ADM said he checked the water heater after the plumber and that was when he found the water heater was not heating. The ADM said he called the plumber to the facility to check the water heater. The ADM said he did not check the water temperature in the kitchen on Monday (03/03/25). He said paper dishes were used on Monday because the water had not been hot enough to sanitize dishware and could make the residents sick.<BR/>Record review of the facility's undated Competency Checklist- Dishwasher revealed each dietary personnel received the training and were deemed competent in the following areas: Sanitation, meal service, dishroom, and kitchen safety.<BR/>Record review of the facility's undated Competency Checklist- [NAME] revealed each dietary personnel received the training and were deemed competent in the following areas: Sanitation, meal service, menus, food orders, and kitchen safety.<BR/>Record review of the facility's undated Competency Checklist- Dietary Aide revealed each dietary personnel received the training and were deemed competent in the following areas: Sanitation, meal service, menus, food preparation/service, and kitchen safety.<BR/>Record review of the facility's In-Service Log revealed all dietary personnel received the following in-service and each staff person signed the in-service that indicated receiving the in-service and understanding:<BR/>01/03/25 - Topic: Sanitation, uniforms, eating in kitchen<BR/>02/05/25 - Fire extinguisher and fire safety<BR/>02/07/25 - Cleaning and sanitation, state readiness<BR/>02/18/25 - Timeliness and attendance<BR/>Record review of the undated facility's Orientation/Pre-Survey In-service Checklist revealed all dietary personnel were provided the in-service regarding the following topics: Review menu, Tray line sanitation/Tray line Service, Pot and pan sink, Dishwasher, Food storage, Food preparation, and Meal service.<BR/>Record review of the facility's Daily and weekly cleaning schedules dated 01/01/25-01/31/25 included a 25-task list including can opener, food processsor, cutting boards, prep tables/countertops, beverage table, coffee ursn, pots and pans, stovetop/grill, floor, microwave, handwashing sink, and pot and pan sink. All tasks for all days of the month were checked off as having been done. <BR/>Record review of the facility's Daily and Weekly cleaning schedules dated 02/03/25-03/01/25 included a 26-task list including for mornings: dining room tables, juice dispenser, tea dispenser, coffee dispenser, thickened beverage dispenser, condiment/silverware bins, ice machine/scoop, 200-hall nutrition refrigerator, ice chest, service doors, and condiment holders. The morning schedule indicated no tasks were done on 02/03, 02/04, 02/06, 02/07, 02/08, or 02/09. For evenings: service carts and trays, dishroom, garbage cans and lids, hand sinks/soap/papertowels, service hall/back dock area, dishroom sinks, floors, mop bucket, mops, dry storage area, storeroom floor, water pitchers, drains, and dishmachine filters. The schedule indicated no tasks were done for 02/03, 02/07, and 02/08. Partial tasks were done the other days of the week for mornings and evenings. <BR/>Record review of the undated facility kitchen document titled, Policy and Procedure Manual-General HACCP (Hazard Analysis Critical Control Point) Guidelines for Food Safety Ch. 3:Food Production and Safety pg. 3-18 revealed under 9.Refrigerator/Freezer Temperatures a. Take the internal temperatures of each unit. 10. A. Be sure the wash and rinse temperatures are appropriate for the dish machine (Low Temp Type). Under Food Storage pg. 3-22 9. Food will be stored a minimum of 6 inches above the floor, 18 inches from the ceiling, and 2 inches from the wall with adequate space on all sides of stored items to permit ventilation. Racks and other storage surfaces will be clean and protected from splashes, overhead pipes, or other contamination (ceiling sprinklers .etc.) pg. 3-23 11. Leftover food will be stored in covered containers. Each item will be clearly labeled and dated before being refrigerated. 12. Refrigerated food storage: c. Every refrigerator must be equipped with an internal thermometer. F. All foods should be covered, labeled, and dated. Ch. 4 pg. 4-1:Food Safety and Sanitation 2. Employees a. All staff will be in good health, will have clean personal habits and will use safe food handling practices. C. Hair restraints are required and should cover all hair on the head. [NAME] nets are required when facial hair is visible. D. Employees will wash their hands just before they start to work in the kitchen and after smoking, sneezing, using the restroom, handling dirty dishes, touching face, hair, other people or surfaces or items with potential for contamination. Pg. 4-2 Food Storage a. stored food is handled to prevent contamination and growth of pathogenic organisms. Food is protected from contamination (dust, flies, rodents, and other vermin). Pg. 4-29 Pest Control under policy: .Appropriate action will be taken to eliminate any reported pest situation in the department. Pg. 4-21 Dry Storage areas under Policy: Dry storage areas will be maintained to keep food safe and free of infestation or contamination. 4. Ceilings must be free from water .to protect the food from leaking pipes, heat, or contamination. Pg. 4-4 Employee Sanitary Practices under Policy: All food and nutrition services employees will practice good personal hygiene and safe food handling procedures. 1. Wear hair restraints (hairnet, hat, and/or beard restraint to prevent hair from contacting exposed food. 2. Wash hands before handling food .6. Avoid touching mouth or face while preparing food and wash hands if contaminated.<BR/>food storage, personal items, nutrition rooms under section 10. Dishwashing a. Be sure the wash and rinse temperatures are appropriate for the dish machine.<BR/>Record review of facility kitchen policy revised 09/16/16, titled, Food-Related Garbage and Rubbish Disposal 7. Outside dumpsters provided by garbage pick up services will be kept closed . <BR/>Record review of the facility's undated Competency Checklist- Diet Aide/Wait Staff/Hostess revealed each dietary personnel received the training and were deemed competent in the following areas: sanitation, meal service, specific approved and corporate menus, food preparation/service, and kitchen safety.<BR/>Record review of the facility's Personal Hygiene and Health Reporting Chapter 4: Sanitation and Infection Control 4-7 policy and procedure dated 03/05/25 reflected Policy: All food and nutrition services employees will be trained on appropriate personal hygiene and health reporting 5. Hair should be neat and clean. Hair restraints must be worn around exposed foods, in the kitchen or food service areas and dining areas. 6. [NAME] and mustaches should be closely cropped and neatly trimmed. When around exposed foods, beards must be restrained using beard covers .9. Hands should be washed in the designated hand washing sinks . <BR/>References: FDA Food Code 2022 Ch. 2-4 Hygienic Practices 2-401 Food Contamination Prevention 2-401.11 Eating, Drinking, or Using TOBACCO PRODUCTS an EMPLOYEE shall eat, drink, or use any form of TOBACCO PRODUCTS only in designated areas where the contamination of exposed FOOD; clean EQUIPMENT, UTENSILS, and LINENS; unwrapped SINGLE-SERVICE and SINGLE-USE ARTICLES; or other items needing protection cannot result. (B) A FOOD EMPLOYEE may drink from a closed BEVERAGE container if the container is handled to prevent contamination of: (1) The EMPLOYEE'S hands; (2) The container; and (3) Exposed FOOD; clean EQUIPMENT, UTENSILS, and LINENS; and unwrapped SINGLE-SERVICE and SINGLE-USE ARTICLES. Ch. 3-305 Preventing contamination from the premises 3-305.11 Food Storage (A) Except as specified in (B) and (C) of this section, FOOD shall be protected from contamination by storing the FOOD: (1) In a clean, dry location; (2) Where it is not exposed to splash, dust, or other contamination. Ch. 4-202 Cleanability 4-202.11 Food-Contact Surfaces. (A)Multiuse FOOD-CONTACT SURFACES shall be: (1) Smooth; (2) Free of breaks, open seams, cracks, chips, inclusions, pits, and similar imperfections; (3) Free of sharp internal angles, corners, and crevices; 501 Equipment 4-501.11 Good Repair and Proper Adjustment. (A) EQUIPMENT shall be maintained in a state of repair and condition that meets the requirements specified under Parts 4-1 and 4-2. 4-602 Frequency 4-602.11 Equipment Food-Contact Surfaces and Utensils. (A) Equipment food-contact surfaces and utensils shall be cleaned: (5) At any time during the operation when contamination may have occurred. (C) Except as specified in (D) of this section, if used with TIME/TEMPERATURE CONTROL FOR SAFETY FOOD, EQUIPMENT FOOD-CONTACT SURFACES and UTENSILS shall be cleaned throughout the day at least every 4 hours.

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observations, interviews, and record reviews, the facility failed to maintain an infection prevention and control program designed to provide a safe, sanitary, and comfortable environment to help prevent the development and transmission of communicable diseases and infections for 5 (Resident #16, Resident #34, Resident #75, Resident #83, Resident #88) of 8 residents reviewed for infection control.<BR/>1. The facility failed to ensure LVN C sanitized the blood pressure cuff between use on Resident #83, Resident #88, Resident #34, Resident #75, and Resident #16 on 03/06/25. <BR/>These failures could place the residents at risk of cross-contamination and development or spread of infection.<BR/>Findings included: <BR/>1. Record review of Resident #83's admission record reflected a [AGE] year-old male that was admitted to the facility on [DATE] with an original admission date of 01/19/23. Resident #83's diagnoses included unspecified meningitis (inflammation of the tissues surrounding the brain and spinal cord usually caused by an infection), sepsis due to streptococcus pneumoniae (an overwhelming response to an infection that can lead to tissue damage, organ failure, and/or death), essential (primary) hypertension, and history of transient ischemic attack (a mini stroke caused by a brief blockage of blood flow to the brain) and cerebral infarction (stroke). <BR/>Record review of Resident #83's quarterly MDS dated [DATE] reflected a BIMS score of 12 which indicated that Resident #83 was cognitively intact.<BR/>Record review of Resident #83's order summary report and eMAR for March 2025 reflected the following orders:<BR/>Hydrochlorothiazide Oral Tablet 25mg. Give 1 tablet by mouth in the morning for HTN. Start date 02/20/25 at 9:00am.<BR/>Losartan Potassium Oral Tablet 100mg. Give 1 tablet by mouth one time a day for HTN. Hold if SBP less than 100. Start date 02/19/25 at 9:00am.<BR/>Norvasc oral Tablet 5mg. Give 5mg by mouth every 12 hours as needed for HTN. Give for systolic b/p over 150. Start date 02/19/25 at 8:45am. Resident #83's eMAR required documentation of his blood pressure and pulse with Hydrochlorothiazide and Norvasc administration.<BR/>Record review of Resident #88's admission record reflected a [AGE] year-old male admitted to the facility on [DATE] with an original admission date of 06/06/23. Resident #88's diagnoses included essential (primary) hypertension (high blood pressure), unspecified viral hepatitis (a liver infection that can cause liver inflammation and damage), and hypertensive retinopathy (damage to the blood vessels in the eye caused by high blood pressure).<BR/>Record review of Resident #88's quarterly MDS dated [DATE] reflected a BIMS score of 15 which indicated Resident #88 was cognitively intact.<BR/>Record review of Resident #88's order summary report and eMAR for March 2025 reflected an order for Lisinopril Oral Tablet 5mg. Give 1 tablet by mouth one time a day for HTN. Start date 08/03/23 at 9:00am. Resident #88's eMAR required documentation of his blood pressure and pulse with Lisinopril administration.<BR/>Record review of Resident #34's admission record reflected a [AGE] year-old male admitted to the facility on [DATE] with an original admission date of 09/02/17. Resident #34's diagnoses included essential (primary) hypertension, atherosclerosis (build up of fats and cholesterol on the walls of the arteries causing obstruction of the blood flow), and hyperlipidemia (high cholesterol).<BR/>Record review of Resident #34's quarterly MDS dated [DATE] reflected a BIMS score of 00 which indicated that Resident #34 was severely cognitively impaired.<BR/>Record review of Resident #34's order summary report and eMAR for March 2025 reflected an order for Coreg Tablet 12.5mg. Give 12.5 mg by mouth two times a day for HTN. Hold if BP &lt;110/60. Start dated 01/31/24 at 5:00pm. Resident #34's eMAR required documentation of his blood pressure and pulse with Coreg documentation.<BR/>Record review of Resident #75's admission record reflected [AGE] year-old male admitted to the facility on [DATE] with an original admission date of 03/01/24. Resident #75's diagnoses included essential (primary) hypertension (high blood pressure), hyperlipidemia (high cholesterol), peripheral vascular disease (reduced blood flow to the arms and legs due to narrowed blood vessels), and type 2 diabetes (condition in which the body does not use insulin properly resulting in persistently high blood sugars). <BR/>Record review of Resident #75's quarterly MDS dated [DATE] reflected a BIMS score of 13 which indicated Resident #75 was cognitively intact.<BR/>Record review of Resident #75's order summary report and eMAR for March 2025 reflected an order for Lisinopril Oral Tablet 10mg. Give 1 tablet by mouth one time a day for high BP. Hold if BP &lt;110/60. Start date 11/21/24 at 9:00am. Resident #75's eMAR required documentation of his blood pressure with Lisinopril administration.<BR/>Record review of Resident #16's admission record reflected a [AGE] year-old female admitted to the facility on [DATE] with an original admission date of 08/28/24. Resident #16's diagnoses included essential (primary) hypertension, combined systolic and diastolic (congestive) heart failure (when the heart cannot pump blood effectively through the body and results in decreased blood pressure and sometimes fluid buildup in the legs and lungs), and chronic kidney disease stage 3a (mild to moderate loss of kidney function).<BR/>Record review of Resident #16's quarterly MDS dated [DATE] reflected a BIMS score of 14 which indicated Resident #16 was cognitively intact. <BR/>Record review of Resident #16's order summary report and eMAR for March 2025 reflected the following orders:<BR/>Cardizem CD oral Capsule Extended Release 24 Hour 120mg. Give 1 capsule by mouth one time a day for hypertension. Hold if BP &lt;110/60, Pulse &lt;60. Start date 02/20/25 at 9:00am.<BR/>Digoxin Oral Tablet 125mcg. Give 1 tablet by mouth one time a day for A-Fib. Hold if P &lt;60. Start date 02/20/25 at 1:00pm.<BR/>Resident #16's eMAR required documentation of her blood pressure and pulse with Cardizem administration and documentation of her pulse with Digoxin administration.<BR/>Observation on 03/06/25 from 8:20am to 9:05am of LVN C during medication pass reflected the following actions:<BR/>At 08:20am, LVN C took the blood pressure cuff from the top of her medication cart into Resident #83's room. LVN C obtained Resident #83's blood pressure and pulse then returned the blood pressure cuff to the top of her medication cart. LVN C administered Resident #83's medications to him. LVN C administered medications to 2 other residents, then at 8:36am she took the blood pressure cuff from the top of her medication cart into Resident #88's room. LVN C obtained Resident #88's blood pressure and pulse then returned the blood pressure cuff to the top of her medication cart. LVN C administered Resident #88's medications to him. At 8:45am, LVN C took the blood pressure cuff from the top of her medication cart into Resident #34's room. LVN C obtained Resident #34's blood pressure then returned the blood pressure cuff to the top of her medication cart. LVN C administered Resident #34's medications to him. At 8:55am, LVN C took the blood pressure cuff from the top of her medication cart into Resident #75's room. LVN C obtained Resident #75's blood pressure then returned the blood pressure cuff to the top of her medication cart. LVN C administered Resident #75's medications to him. LVN C administered medications to another resident, then at 9:06am LVN C picked up the blood pressure cuff from the top of her cart to take it into Resident #16's room. This surveyor then asked LVN C if there was something she was supposed to do with the blood pressure cuff after she obtained a resident's blood pressure. LVN C stated she was supposed to clean it but she had taken the sanitizing wipes out of her cart and forgot them at the nurse's station. LVN C then went to the nurse's station, retrieved the sanitizing wipes, and wiped down the blood pressure cuff.<BR/>In an interview on 03/06/25 at 9:15am while the blood pressure cuff was drying, LVN C stated she was supposed to wipe the blood pressure cuff with sanitizing wipes in between each resident, but she had forgotten the canister of wipes at the nurse's station and forgot to clean the cuff. LVN C stated it was important to clean the blood pressure cuff between residents to prevent cross contamination. If the blood pressure cuff was not cleaned between residents it could have led to infection and/ or hospitalization. LVN C stated infection control in-services were every couple of months or more often as needed and last on infection control in-service was last week or the week before. <BR/>In an interview on 03/06/25 at 11:24am, LVN D stated the blood pressure cuff was to be cleaned in between residents to prevent the spread of infection. LVN D stated she could not recall the last in-service on infection control.<BR/>In an interview on 03/06/25 at 11:40am, LVN E stated the blood pressure cuff was to be wiped down with disinfecting wipes in between each resident. LVN E stated if it was not cleaned between residents, it could lead to infection being spread. LVN E stated they were in-serviced on infection control weekly and the last one was last week. <BR/>In an interview on 03/06/25 at 1:35pm, the DON stated his expectation was that the nurses would always clean any equipment used on a resident before it was used on another resident to prevent the spread of bacteria or infection. <BR/>In an interview on 03/06/25 at 1:52pm, ADON F stated her expectation was disposable or reusable equipment would be cleaned/sanitized between residents to prevent the spread of infection. ADON F stated the last in-service on medication administration and all that goes with it (documentation, cleaning equipment, and such) was done about 3 weeks ago.<BR/>Record review of the facility's Administering Medications Policy dated December 2012 reflected in part:<BR/>Policy Statement:<BR/>Medications shall be administered in a safe and timely manner, and as prescribed.<BR/>Policy Interpretation and Implementation:<BR/>22. Staff shall follow established facility infection control procedures (e.g., handwashing, antiseptic technique, gloves, isolation precautions, etc.) for the administration of medications, as applicable.<BR/>Based on observations, interviews, and record reviews, the facility failed to maintain an infection prevention and control program designed to provide a safe, sanitary, and comfortable environment to help prevent the development and transmission of communicable diseases and infections for 7 (Resident #16, Resident #34, Resident #43, Resident #66, Resident #75, Resident #83, and Resident #88) of 10 residents reviewed for infection control. <BR/>1. The facility failed to ensure LVN C sanitized the blood pressure cuff between use on Resident #83, Resident #88, Resident #34, Resident #75, and Resident #16 on 03/06/25. <BR/>2. The facility failed to post Enhanced Barrier Precaution signs outside the rooms for Resident #43 and Resident #66. <BR/>These failures could place the residents at risk of cross-contamination and development or spread of infection. <BR/>Findings included: <BR/>1. Record review of Resident #83 ' s admission record reflected a [AGE] year-old male that was admitted to the facility on [DATE] with an original admission date of 01/19/23. Resident #83 ' s diagnoses included unspecified meningitis (inflammation of the tissues surrounding the brain and spinal cord usually caused by an infection), sepsis due to streptococcus pneumoniae (an overwhelming response to an infection that can lead to tissue damage, organ failure, and/or death), essential (primary) hypertension, and history of transient ischemic attack (a mini stroke caused by a brief blockage of blood flow to the brain) and cerebral infarction (stroke). <BR/>Record review of Resident #83 ' s quarterly MDS assessment dated [DATE] reflected a BIMS score of 12 which indicated that Resident #83 was moderately impaired. <BR/>Record review of Resident #83 ' s order summary report and eMAR for March 2025 reflected the following orders: <BR/>Hydrochlorothiazide Oral Tablet 25mg. Give 1 tablet by mouth in the morning for HTN. Start date 02/20/25 at 9:00am. <BR/>Losartan Potassium Oral Tablet 100mg. Give 1 tablet by mouth one time a day for HTN. Hold if SBP less than 100. Start date 02/19/25 at 9:00am. <BR/>Norvasc oral Tablet 5mg. Give 5mg by mouth every 12 hours as needed for HTN. Give for systolic b/p over 150. Start date 02/19/25 at 8:45am. Resident #83 ' s eMAR required documentation of his blood pressure and pulse with Hydrochlorothiazide and Norvasc administration. <BR/>Record review of Resident #88 ' s admission record reflected a [AGE] year-old male admitted to the facility on [DATE] with an original admission date of 06/06/23. Resident #88 ' s diagnoses included essential (primary) hypertension (high blood pressure), unspecified viral hepatitis (a liver infection that can cause liver inflammation and damage), and hypertensive retinopathy (damage to the blood vessels in the eye caused by high blood pressure). <BR/>Record review of Resident #88 ' s quarterly MDS assessment dated [DATE] reflected a BIMS score of 15 which indicated Resident #88 was cognitively intact. <BR/>Record review of Resident #88 ' s order summary report and eMAR for March 2025 reflected an order for Lisinopril Oral Tablet 5mg. Give 1 tablet by mouth one time a day for HTN. Start date 08/03/23 at 9:00am. Resident #88 ' s eMAR required documentation of his blood pressure and pulse with Lisinopril administration. <BR/>Record review of Resident #34 ' s admission record reflected a [AGE] year-old male admitted to the facility on [DATE] with an original admission date of 09/02/17. Resident #34 ' s diagnoses included essential (primary) hypertension, atherosclerosis (buildup of fats and cholesterol on the walls of the arteries causing obstruction of the blood flow), and hyperlipidemia (high cholesterol). <BR/>Record review of Resident #34 ' s quarterly MDS assessment dated [DATE] reflected a BIMS score of 00 which indicated that Resident #34 was severely cognitively impaired. <BR/>Record review of Resident #34 ' s order summary report and eMAR for March 2025 reflected an order for Coreg Tablet 12.5mg. Give 12.5 mg by mouth two times a day for HTN. Hold if BP &lt;110/60. Start dated 01/31/24 at 5:00pm. Resident #34 ' s eMAR required documentation of his blood pressure and pulse with Coreg documentation. <BR/>Record review of Resident #75 ' s admission record reflected [AGE] year-old male admitted to the facility on [DATE] with an original admission date of 03/01/24. Resident #75 ' s diagnoses included essential (primary) hypertension (high blood pressure), hyperlipidemia (high cholesterol), peripheral vascular disease (reduced blood flow to the arms and legs due to narrowed blood vessels), and type 2 diabetes (condition in which the body did not use insulin properly resulting in persistently high blood sugars). <BR/>Record review of Resident #75 ' s quarterly MDS assessment dated [DATE] reflected a BIMS score of 13 which indicated Resident #75 was cognitively intact. <BR/>Record review of Resident #75 ' s order summary report and eMAR for March 2025 reflected an order for Lisinopril Oral Tablet 10mg. Give 1 tablet by mouth one time a day for high BP. Hold if BP &lt;110/60. Start date 11/21/24 at 9:00am. Resident #75 ' s eMAR required documentation of his blood pressure with Lisinopril administration. <BR/>Record review of Resident #16 ' s admission record reflected a [AGE] year-old female admitted to the facility on [DATE] with an original admission date of 08/28/24. Resident #16 ' s diagnoses included essential (primary) hypertension, combined systolic and diastolic (congestive) heart failure (when the heart cannot pump blood effectively through the body and results in decreased blood pressure and sometimes fluid buildup in the legs and lungs), and chronic kidney disease stage 3a (mild to moderate loss of kidney function). <BR/>Record review of Resident #16 ' s quarterly MDS assessment dated [DATE] reflected a BIMS score of 14 which indicated Resident #16 was cognitively intact. <BR/>Record review of Resident #16 ' s order summary report and eMAR for March 2025 reflected the following orders: <BR/>Cardizem CD oral Capsule Extended Release 24 Hour 120mg. Give 1 capsule by mouth one time a day for hypertension. Hold if BP &lt;110/60, Pulse &lt;60. Start date 02/20/25 at 9:00am. <BR/>Digoxin Oral Tablet 125mcg. Give 1 tablet by mouth one time a day for A-Fib. Hold if P &lt;60. Start date 02/20/25 at 1:00pm. <BR/>Resident #16 ' s eMAR required documentation of her blood pressure and pulse with Cardizem administration and documentation of her pulse with Digoxin administration. <BR/>Observation on 03/06/25 from 8:20am to 9:05am of LVN C during medication pass reflected the following actions: <BR/>At 08:20am, LVN C took the blood pressure cuff from the top of her medication cart into Resident #83 ' s room. LVN C obtained Resident #83 ' s blood pressure and pulse then returned the blood pressure cuff to the top of her medication cart. LVN C administered Resident #83 ' s medications to him. LVN C administered medications to 2 other residents, then at 8:36am she took the blood pressure cuff from the top of her medication cart into Resident #88 ' s room. LVN C obtained Resident #88 ' s blood pressure and pulse then returned the blood pressure cuff to the top of her medication cart. LVN C administered Resident #88 ' s medications to him. At 8:45am, LVN C took the blood pressure cuff from the top of her medication cart into Resident #34 ' s room. LVN C obtained Resident #34 ' s blood pressure then returned the blood pressure cuff to the top of her medication cart. LVN C administered Resident #34 ' s medications to him. At 8:55am, LVN C took the blood pressure cuff from the top of her medication cart into Resident #75 ' s room. LVN C obtained Resident #75 ' s blood pressure then returned the blood pressure cuff to the top of her medication cart. LVN C administered Resident #75 ' s medications to him. LVN C administered medications to another resident, then at 9:06am LVN C picked up the blood pressure cuff from the top of her cart to take it into Resident #16 ' s room. This surveyor then asked LVN C if there was something she was supposed to do with the blood pressure cuff after she obtained a resident ' s blood pressure. LVN C stated she was supposed to clean it but she had taken the sanitizing wipes out of her cart and forgot them at the nurse ' s station. LVN C then went to the nurse ' s station, retrieved the sanitizing wipes, and wiped down the blood pressure cuff. <BR/>In an interview on 03/06/25 at 9:15am while the blood pressure cuff was drying, LVN C stated she was supposed to wipe the blood pressure cuff with sanitizing wipes in between each resident, but she had forgotten the canister of wipes at the nurse ' s station and forgot to clean the cuff. LVN C stated it was important to clean the blood pressure cuff between residents to prevent cross contamination. If the blood pressure cuff was not cleaned between residents it could have led to infection and/ or hospitalization. LVN C stated infection control in-services were provided every couple of months or more often as needed and last on infection control in-service was last week or the week before. <BR/>In an interview on 03/06/25 at 11:24am, LVN D stated the blood pressure cuff was to be cleaned in between residents to prevent the spread of infection. LVN D stated she could not recall the last in-service on infection control. <BR/>In an interview on 03/06/25 at 11:40am, LVN E stated the blood pressure cuff was to be wiped down with disinfecting wipes in between each resident. LVN E stated if it was not cleaned between residents, it could lead to infection being spread. LVN E stated they were in-serviced on infection control weekly and the last one was last week. <BR/>In an interview on 03/06/25 at 1:35pm, the DON stated his expectation was that the nurses would always clean any equipment used on a resident before it was used on another resident to prevent the spread of bacteria or infection. <BR/>In an interview on 03/06/25 at 1:52pm, ADON F stated her expectation was disposable or reusable equipment would be cleaned/sanitized between residents to prevent the spread of infection. ADON F stated the last in-service on medication administration and all that went with it (documentation, cleaning equipment, and such) was done about 3 weeks ago. <BR/>2. Record review of Resident #43 ' s face sheet dated 03/05/25 revealed [AGE] year-old male with an admission date of 03/12/24. <BR/>Record review of Resident #43 ' s physician orders revealed an order dated 02/03/25 for Enhanced Barrier Precautions and an order dated 02/27/25 for wound care to left heel. <BR/>Record review of Resident #43 ' s quarterly MDS assessment dated [DATE] revealed a BIMS of 11, which revealed moderately impaired cognition. <BR/>Record review of Resident #43 ' s care plan revealed Enhanced Barrier Precautions care plan initiated 04/26/24 and revised on 03/04/25. The care plan also indicated the resident was resistive to wound care initiated 07/12/24 and revised on 01/30/2025. <BR/>Record review of Resident #66 ' s face sheet dated 03/06/25 revealed a [AGE] year-old male with an original admission date of 02/23/23, and a current admission date of 01/30/2025. <BR/>Record review of Resident #66 ' s physician orders dated 01/31/25 revealed an order for a Foley catheter and an order for Enhanced Barrier Precautions. <BR/>Record review of Resident #66 ' s annual MDS assessment dated [DATE] revealed a BIMS of 05, which revealed severely impaired cognition. <BR/>Record review of Resident #66 ' s care plan initiated 07/16/24 revealed a care plan for Enhanced Barrier Precautions and a care plan for an indwelling catheter initiated on 07/16/24 and revised on 03/04/25. <BR/>During an observation on 03/04/25 at 11:11 AM of Resident #43 ' s room, revealed there were no Enhanced Barrier Precaution signs posted on the door or the wall outside of Resident #43 ' s room. <BR/>During an observation on 03/04/25 at 11:34 AM of Resident #66 ' s room, revealed there were no Enhanced Barrier Precaution signs posted on the door or the wall outside of Resident #66 ' s room. <BR/>In an interview with LVN-N on 03/04/25 at 11:20 AM, he stated if there was no sign outside the resident ' s room on the door or wall, he was not sure how he would tell that a resident was on EBP. He stated he could tell they were probably on some type of precautions by the PPE cart outside of the room, but without seeing the sign he would not have known which precautions the cart was for. He stated that residents that had things such as wounds or Foley catheters should be on EBP as opposed to just standard precautions because there could be cross-contamination if not. <BR/>In an interview with LVN-B on 03/04/25 at 11:25 AM, he stated there were no signs on any of the EBP rooms, but there should be. He stated there was no way for anyone to be able to tell that a resident was on EBP when entering the room. He stated that most of the rooms had the EBP precautions on the inside of the room, but not on the outside. He also stated that someone would be able to tell that a resident was on some type of precautions because there was a PPE cart outside of the room, but they would not be able to be sure of the exact type of precaution until they had seen the sign inside the resident ' s room. He stated EBP precautions were put into place to help prevent cross-contamination and spread of infection. <BR/>In an interview with LVN-G on 03/04/25 at 11:35 AM, she stated she was not sure why Resident #66 ' s door or wall did not have an EBP sign. She stated there should have at least been a sign in the room posted over the bed, but there was not. She stated the signs should be posted outside the residents ' rooms on either the door or the wall to notify other staff of the precautions needed prior to entering the room. That was done to help prevent cross-contamination and the spread of infection. She stated the ADON and DON were in charge of handling and placing EBP signs.<BR/>In an interview on 03/05/25 at 8:35 AM with ADON-H, he stated standard precautions was using gloves with any residents, and EBP was for things such as open wounds, catheters, and g-tubes. He stated the EBP carts went outside door or near the room hung above the bed to be able to identify the resident had EBP. He stated that their policy allowed the facility to communicate to staff which residents required the use of EBP, but it was not specific to the way they communicated it. He stated he was not sure what the CDC requirement specifically was for EBP signs, but he realized that the signage needed to be posted outside the room on the wall or door so that others knew which precautions to take prior to entering the room. <BR/>In an interview on 03/06/25 at 2:15 PM with ADON-F, she stated EBP was used for residents that needed more than standard precautions, such as wounds, catheters, or g-tubes. She stated that signs should be posted visibly outside of the resident ' s rooms so that staff could determine which protocol to use and what PPE to put on prior to entering the resident ' s rooms. She stated the signs were previously inside the residents ' rooms above the beds but realized they should be posted outside the room on the door or wall next to the door. <BR/>Record review of CDC Guidelines: Implementation of Personal Protective Equipment (PPE) Use in Nursing Homes to Prevent Spread of Multidrug-resistant Organisms (MDROs), updated 07/12/22, revealed Enhanced Barrier Precautions (EBP) were an infection control intervention designed to reduce transmission of resistant organisms that employs targeted gown and glove use during high contact resident care activities. Examples of high-contact resident care activities requiring gown and glove use for Enhanced Barrier Precautions included: dressing, bathing/showering, transferring, providing hygiene, changing linens, changing briefs or assisting with toileting, device care or use: central line, urinary catheter, feeding tube, tracheostomy/ventilator, wound care: any skin opening requiring a dressing <BR/>When implementing Contact Precautions or Enhanced Barrier Precautions, it was critical to ensure that <BR/>staff had awareness of the facility ' s expectations about hand hygiene and gown/glove use, initial and <BR/>refresher training, and access to appropriate supplies. To accomplish this: <BR/>*Implementation of Personal Protective Equipment (PPE) Use in Nursing Homes to Prevent Spread of Multidrug-resistant Organisms (MDROs) <BR/>*Post clear signage on the door or wall outside of the resident room indicating the type of <BR/>Precautions and required PPE (e.g., gown and gloves) <BR/>*For Enhanced Barrier Precautions, signage should also clearly indicate the high-contact <BR/>resident care activities that required the use of gown and gloves <BR/>https://www.cdc.gov/hai/containment/PPE-Nursing-Homes.html <BR/>Record review of the Enhanced Barrier Precautions policy, dated 04/2024, revealed EBP precautions were implemented for the prevention of transmission of multidrug-resistant organisms. The facility had the discretion on how to communicate to staff which residents required the use of EBP, as long as staff were aware of which residents required the use of EBP prior to providing high-contact care activities.

Based on observations, interviews, and record reviews, the facility failed to maintain effective pest control for 1 of 1 kitchen reviewed for pests.<BR/>The facility failed to have pest control effectively treat the kitchen for roaches.<BR/>This deficient practice could place residents at risk of exposure to pests, diseases, infections, and diminished quality of life.<BR/>Findings included:<BR/>Observation and initial tour of the kitchen with the DM on 03/04/25 at 8:35 am revealed there were roaches in the upper mechanical part of the ice machine. She opened the upper part of the ice machine, and a roach ran across the opening, then several more roaches emerged from under the front edging. She said the roaches could carry diseases and could make the residents sick. <BR/>In an interview with the DM on 03/04/25 at 8:45 am, she said the process for reporting equipment that needed to be repaired or replaced was for her to place the request in the facility's electronic reporting system, the MS received a text, and all requests were discussed in the daily morning meetings.<BR/>Observation and re-visit to the kitchen on 03/05/25 at 9:15 am revealed there were roaches crawling on the floor under the oven and in the outer hallway under the dirty tray carts. There was a screw in the upper section of the ice maker to prevent it from opening.<BR/>In an interview with the DM on 03/05/25 at 9:40 am, she said the roaches under the stove were a problem because they always seemed be there. She said a roach fell from the AC return in her office onto her head two days ago and she had to move her desk from underneath the AC return. She said the pest control company came every Thursday and the MS kept the invoices. <BR/>In an interview with the MS on 03/05/25 at 3:30 pm, he said roaches were a problem since he got here 01/13/25. He said there were only hot spots in some rooms but not everywhere. He said there was weekly pest control. He said he was not aware of the pest sighting logs. He said his experience at the facility was that sometimes roaches came in on the residents' belongings. He said he called the pest control company whenever anyone said there was a lot of roaches somewhere and he had to call for that only twice; Monday (03/03/25) for the kitchen on the wall next to the stove under the sink, and 3 weeks ago in the dresser of a resident's room. The MS said the pest control company drilled holes into the wall earlier last month so the spray could better penetrate. He said he had never met the pest control guy until today when he came out for the roaches in the kitchen. The MS said today he saw some roaches under the stove when he was fixing the oven handle. He said he was unaware of the roaches in the hallway outside the kitchen under the dirty tray carts. He said the process for reporting kitchen repairs or problems such as pest control, was the problem would be entered into the facility electronic reporting system. He said the ADM, himself, and corporate got a text alert from the electronic reporting system. He said he did not have the invoices for pest control and did not know who would. Electronic request logs, and pest control logs since 01/01/25 were requested at this time. <BR/>In an interview with the ADM on 03/06/25 at 11:45 am, he said the local pest control treated the entire facility every week on Thursdays and as needed. He said pest prevention was done each time a complaint was made and logged onto the pest sighting logs which were kept in each nurse's station-1 in the 100 hall and 1 in the 200 hall. He said the process to report any kind of bug was the sightings were logged, the pest control company looked at the logs weekly and treated accordingly. He said he had invoices from when the pest control company came to the facility outside of their normal Thursday visits. Pest prevention service reports outside of regular visits requested at this time but not received.<BR/>In a phone interview with the RD on 03/06/25 at 3:05 pm, she said she had never seen roaches in the kitchen but knew they were there because the DM told her.<BR/>In an interview with the ADM on 03/06/25 at 4:00 pm, He said the pest control company told him they could not use the same chemical in a certain period and that was why the pest control company had to come back so often.<BR/>Record review of the facility's pest sighting log dated 01/03/24-03/05/25 from the 200 hall revealed sightings of roaches in the kitchen on 03/04/25 and 03/05/25. The pest sighting log dated 02/04/25-03/05/25 from the 100 hall revealed sightings of roaches in the kitchen on 02/04/25 in the dry storage emergency food closet, 02/05/25 roaches and mice in the dry storage emergency food closet, 03/03/25 3 mice were found in the dry storage room bread box, 03/03/25 roaches in the dietary office at 8:30 am and 10:00 am, 03/04/25 roaches in the ice machine, and 03/05/25 roaches under the ovens.<BR/>Record review of the facility's pest prevention kitchen service report dated 03/05/25 indicated the facility interior was inspected, cracks and crevices on interior were treated and baited for roaches. <BR/>Record review of the facility's Pest Sighting Logs dated 07/15/23 through 03/05/25 revealed eight sightings of roaches in the kitchen: 07/20/23 flies/roaches in kitchen under cooks side, 12/20/23 mice and roaches in kitchen area, 07/24/24 roaches in serving area, 08/06/24 roaches in kitchen, 06/11/24 roaches-kitchen, 06/27/24 roaches/gnats kitchen, 09/19/24 roaches behind oven and deep fryer, 10/01/24 roaches in kitchen.

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interview, observation and record review, the facility failed to develop a comprehensive person-centered care plan based on assessed needs that included measurable objectives and timeframes to meet the resident's medical, nursing, mental, and psychosocial needs and describes the services that were to be furnished to attain or maintain the resident's highest practicable physical, mental, and psychosocial well-being for 1 (Resident #43) of 5 residents reviewed for comprehensive person-centered care plans. <BR/>The facility failed to develop and implement Resident #43 ' s care plan to include oxygen therapy. <BR/>This failure could affect the resident by placing them at risk for not receiving care and services to attain or maintain the resident's highest practicable physical, mental, and psychosocial well-being. <BR/>The findings included: <BR/>In an observation on 03/04/2025 at 11:00 AM of Resident #43, revealed he did not have any oxygen on, and there was no oxygen concentrator, tubing or other equipment in his room.<BR/>Record review of Resident #43 ' s face sheet dated 03/05/25 revealed a [AGE] year-old-male with an admission date of 03/12/24. Diagnoses include COPD (Chronic Obstructive Pulmonary Disease is a lung condition caused by damage to the airways and alveoli, usually from smoking or other irritants). <BR/>Record review of Resident #43 ' s Quarterly MDS assessment dated [DATE], Section C, Cognitive Patterns, revealed a BIMS score of 11 (moderately impaired cognition). The MDS did not indicate anything regarding oxygen or respiratory therapy. <BR/>Record review of Resident #43 ' s physician orders revealed an order dated 03/04/25 for Oxygen 2 liters via nasal cannula to maintain saturations &gt;92% as needed for SOB; it also revealed an order dated 01/08/25 and discontinued on 03/04/25 for Oxygen 2-4 LPM as needed for SOB with saturations &lt;93%. <BR/>Record review of Resident #43 ' s care plan on 03/05/25 revealed no care plan for oxygen, to include no oxygen diagnosis on the care plan, no oxygen status on the care plan, no oxygen orders on the care plan, no oxygen parameters on the care plan, and no oxygen equipment listed on the care plan. <BR/>In an interview with LVN-G on 03/04/25 at 11:35 AM, she stated that the nurses utilized the care plans to determine specific things about the residents ' orders, such as oxygen parameters, foley catheters, EBP precautions, preferences, likes and/or dislikes. She stated that the care plans were updated by the MDS nurse and IDT team. <BR/>In an interview with the MDS Nurse on 03/05/25 at 5:59 PM, she stated she reviewed Resident #43 ' s care plan, and the oxygen care plan was not there, but it should have been. She stated if things were not care planned appropriately residents may not get the appropriate care they needed. She also stated the care plan was usually updated by the IDT team. <BR/>In an interview with the DON on 03/06/25 at 9:17 AM, he stated the MDS nurses typically updated the care plans, but they were new to it and still learning. He stated if he was putting an order in himself, he went ahead and clicked over to the care plan and updated it so that he knew it was done, but also the IDT team met, reviewed, revised, and updated care plans. He stated the care plan was there to help the nurses to understand more about what was went on with each resident, and without the care plan, the resident may not get the appropriate care or treatment they needed. He also stated that oxygen was something that should have been care planned. <BR/>In an interview with ADON-F on 03/06/25 at 2:15 PM, she stated that care plans were updated by MDS and the IDT team. She stated if it was a clinical care plan, it was usually updated by the MDS nurse, and Oxygen was something that should have been care planned. She also stated that care plans were used by the nurses to determine specific things about the residents ' orders, diagnoses, preferences, likes, needs, wants, parameters, and if not added or updated, important care could be missed.

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview, and record review the facility failed to provide reasonable accommodation of resident needs and preferences for one of one residents reviewed for call lights.<BR/>The facility did not ensure Resident #1's call light was with in reach. <BR/>This failure could place residents at risk for illness due to cross contamination in the kitchen and left a resident without access to staff and at risk for falling. <BR/>Findings included:<BR/>Record review of a face sheet dated 9/4/2024 indicated Resident #1 was a [AGE] year old who was admitted on [DATE] with diagnoses of Hemiplegia and hemiparesis of the left side following a cerebral infarction affecting the left non-dominant side (a stroke causing weakness or total paralysis of the left side of the body), Vascular Dementia (a progressive or persistent loss of intellectual functioning, especially with impairment of memory and abstract thinking), lack of coordination, and abnormalities of gait and ambulation (walking).<BR/>Review of a quarterly MDS assessment dated [DATE] indicated Resident #1 had a BIMS score of 10 which indicated moderate cognitive impairment.<BR/>Record review of Resident #1's care plan, undated revealed, Resident #1 has functional limitation in range of motion of extremities, to encourage the resident to use the call light, and the resident needs the assistance of 1-2 staff members for transfers (from bed to wheelchair and return from wheelchair to bed). The care plan also revealed the resident is at risk for falls and interventions include ensuring the call light is within reach.<BR/>On 9/4/2024 at 2:42 pm, observation of Resident #1 in her room in her wheelchair with the door closed and no call light within reach (call light was attached to side of bed.) The resident stated she was uncomfortable and wanted to go to bed.<BR/>On 9/4/2024 at 3:22 pm, during an interview with LVN A she stated, anything could have happened with Resident #1 being in the room by herself with no call light, she could have thrown herself down in the floor and hurt herself. LVN B stated I was on break, but next time I will check on her before I go on break. The aides should know what to do. I am unsure who left her in the room without her call light.<BR/>On 9/5/2024 at 11:50 am, during a second interview with LVN A, she stated, the other nurse (LVN B) took the resident to her room and tried to get an aide to help her but got sidetracked and left Resident #1 alone in the room without the call light.<BR/>On 9/5/2024 at 11:58 am, during an interview with LVN B, she stated, Resident #1 asked if she could go to bed, I rolled her to her room, there wasn't an aide immediately available, but I left the room to get one and got sidetracked with a critical lab result of another patient. Next time I will hand the resident the call light. The resident was not in the room very long, maybe 3 minutes.<BR/>On 9/5/2024 at 12:06 pm, during an interview with the DON, he stated Resident #1 should not have been left without her call light, she is usually left in the living area with nursing staff observing her until an aide is available or a nurse can help put the resident to bed. LVN B is a new staff member and is learning the residents and she has been counseled/re-educated on this matter.<BR/>On 9/5/2024 at 12:31 pm, during an interview with the Administrator, he stated Resident #1 should not have been left without her call light. The nurse (LVN B) was transporting the resident back from eating lunch and got sidetracked. The expectation was for all staff to leave the call light within reach of the resident. They have counseled the staff member about this concern and instructed her on the right things to do.<BR/>Record review of nursing in-service dated 9/4/2024 included the topic of ensuring call lights are always within the reach of residents with 25 staff members in attendance to include LVN B.

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview, and record review the facility failed to, in accordance with accepted professional standards and practices, maintain medical records on each resident that were complete and accurately documented for 3 of 5 residents (Resident #3, Resident #4, and Resident #5) reviewed for accuracy and completeness of clinical records. <BR/>1. The facility failed to ensure administration of narcotic medication was accurately documented in the electronic medication administration record when Resident #3 received Lorazepam (a controlled medication [benzodiazepine] used to relieve symptoms of anxiety) 9 times between 01/10/25 and 01/13/25. <BR/>2. The facility failed to ensure administration of narcotic medication was accurately documented in the electronic medication administration record when Resident #3 received Tramadol (a schedule IV controlled opioid medication used to treat pain) 2 times between 01/10/25 and 01/11/25.<BR/>3. The facility failed to ensure administration of narcotic medication was accurately documented in the electronic medication administration record when Resident #3 received ABH gel (a cream containing Ativan (brand name for lorazepam, a controlled antianxiety medication), Benadryl (brand name for diphenhydramine, a non- controlled antihistamine), and Haldol (brand name for haloperidol, a controlled antipsychotic) 9 times between 01/11/25 and 01/14/25. <BR/>4. The facility failed to ensure administration of narcotic medication was accurately documented in the electronic medication administration record when Resident #4 received Acetaminophen with codeine #3 (a schedule III controlled opioid medication used to treat pain) 33 times between 01/01/25 and 02/04/25.<BR/>5. The facility failed to ensure administration of narcotic medication was accurately documented in the electronic medication administration record when Resident #4 received Tramadol (a schedule IV controlled opioid medication used to treat pain) 2 times between 01/23/25 and 01/29/25.<BR/>6. The facility failed to ensure administration of narcotic medication was accurately documented in the electronic medication administration record when Resident #5 received Lorazepam (a controlled medication [benzodiazepine] used to relieve symptoms of anxiety) 4 times between 02/03/25 and 02/06/25. <BR/>These failures could put residents at risk of improper medication administration based on inaccurate documentation. <BR/>The findings included:<BR/>1. Record review of Resident #3's admission record reflected an [AGE] year-old female, who was admitted to the facility on [DATE]. Her diagnoses included dementia (the loss of cognitive functioning), anxiety disorder (a mental health disorder characterized by feelings of worry, fear, or nervousness that are strong enough to interfere with a person's daily activities), stiffness to right shoulder, broken nasal bones, and muscle weakness. <BR/>Record review of Resident #3's admission MDS assessment, dated 01/17/25, reflected based on Section C: Cognitive Patterns, the resident had a BIMS score of 1, which indicated severe cognitive impairment.<BR/>Record review of Resident #3's comprehensive care plan reflected a focused area, initiated on 01/10/25, of pain medication therapy r/t stiffness of right shoulder, fracture of nasal bones, and age-related osteoporosis (a condition in which the bones become weak and brittle) with pathological fracture (broken bone caused by the weakness of the bone structure). The goal initiated on 01/10/25, was the resident would be free of any discomfort or adverse side effects from pain or medication through the review date. The interventions, initiated 01/10/25, were staff was to administer pain medications as ordered by the physician and review frequently for pain medication effectiveness. <BR/>Record review of Resident #3's January 2025e MAR reflected the physician's order for Lorazepam 1mg, 1 tablet to be given by mouth every 4 hours as needed for anxiety or agitation. The order start date was 01/11/25 and stop date was 01/15/25. Resident #3's eMAR reflected this medication was documented as administered to Resident #3 1 time as follows:<BR/>01/13/25 at 10:00 am by LVN I.<BR/>Record review of Resident #3's controlled drug receipt/record/disposition form for Lorazepam, dated 01/10/25 to 01/13/25, reflected 1 tablet of Lorazepam 1mg was administered to Resident #3 and not documented in the January 2025 eMAR for 9 of the 10 administrations as follows:<BR/>1/10/25 at 8:00 pm by LVN N. <BR/>1/11/25 at 1:30 am by LVN N. <BR/>1/11/25 at 9:00 am by LVN B.<BR/>1/11/25 at 5:00 pm by LVN B. <BR/>1/11/25 at 10:00 pm by LVN J.<BR/>1/12/25 at 2:00 am by LVN J. <BR/>1/12/25 at 7:00 pm by LVN N. <BR/>1/12/25 at 11:00 pm by LVN N.<BR/>1/13/25 at 4:00 am by LVN N.<BR/>Record review of Resident #3's January 2025 eMAR reflected the physician's order for ABH gel (Lorazepam 1mg, Diphenhydramine 25mg, Haloperidol 1mg) to be applied to the inner wrist every 4 hours as needed for agitation. The order start date was 01/11/25 and stop date was 01/15/25. Resident #3's eMAR reflected this medication was documented as administered to Resident #3, 1 of the 10 times that it was documented as administered on the controlled drug receipt/record/disposition form from 01/11/25 to 01/14/25.<BR/>Record review of Resident #3's controlled drug receipt/record/disposition form for ABH gel reflected the ABH gel was administered to Resident #3 and documented in the January 2025 eMAR for 9 of the 10 administrations as follows:<BR/>01/10/25 at 9:30 pm by LVN N.<BR/>01/11/25 at 1:40 am by LVN N.<BR/>01/11/25 at 2:00 pm by LVN B.<BR/>01/11/25 at 11:00 pm by LVN J.<BR/>01/12/25 at 8:00 pm by LVN N.<BR/>01/13/25 at 1:00 am by LVN N. <BR/>01/13/25 at 5:00 am by LVN N. <BR/>01/13/25 at 10:00 pm by LVN F. <BR/>01/14/25 at 2:00 am by LVN F.<BR/>Record review of Resident #3's January 2025 eMAR reflected the physician's order for Tramadol 50mg, 1 tablet to be given by mouth every 6 hours as needed for pain. The order start date was 01/11/25 and stop date was 01/15/25. Resident #3's MAR reflected this medication had no documented administrations.<BR/>Record review of Resident #3's controlled drug receipt/record/disposition form for Tramadol reflected 1 tablet of Tramadol 50mg was administered to Resident #3 and was not documented in the January 2025 MAR for 2 of the 2 administrations as follows:<BR/>1/10/25 at 8:00 pm by LVN N.<BR/>1/11/25 at 2:00 am by LVN N.<BR/>2. Record review of Resident #4's admission record reflected a [AGE] year-old male who was admitted to the facility on [DATE] with an original admission date of 10/04/24. His diagnoses included a local infection of the skin and subcutaneous (below the skin) tissue, infection of the right leg amputation stump (the end part of healthy tissue that remains after the diseased or injured part was surgically removed), and phantom limb syndrome with pain (a condition in which a person experiences pain sensations in a limb or part of a limb [in this case his right leg] that was surgically removed).<BR/>Record review of Resident #4's comprehensive care plan reflected a focused area, initiated on 11/15/24, of pain medication therapy (acetaminophen-codeine, tramadol) r/t bilateral (both sides) above the knee amputations. The goal initiated on 11/15/24, was the resident would be free of any discomfort or adverse side effects from pain or medication through the review date. The interventions, initiated 11/15/24, were staff were to administer pain medications as ordered by the physician and monitor/document for side effects and pain medication effectiveness. <BR/>Record review of Resident #4's physician orders reflected an order for Acetaminophen-Codeine 300-30mg, 1 tablet to be given by mouth every 6 hours as needed for pain level over 4. The order start date was 12/13/24 and modified on 01/16/25 to add not to exceed 3 grams (of acetaminophen) in 24 hours.<BR/>Record review of Resident #4's January and February 2025 eMARs reflected 1 tablet of Acetaminophen-Codeine 300-30mg was documented as administered to Resident #4 20 of the 54 times it was documented as administered on the controlled drug receipt/record/disposition form from 01/01/25 to 02/04/25.<BR/>Record review of Resident #4's controlled drug receipt/record/disposition form for Acetaminophen-Codeine reflected 1 tablet of Acetaminophen-Codeine 300-30mg was administered to Resident #4 and not documented in the January or February 2025 MARs 30 of the 50 administrations as follows:<BR/>01/01/25 at 8:00 am by LVN R.<BR/>01/02/25 at 11:00 pm by LVN J.<BR/>01/03/25 at 5:00 am by LVN J.<BR/>01/03/25 at 10:00 am by LVN S.<BR/>01/04/25 at 8:00 am by LVN S.<BR/>01/04/25 at 6:00 pm by LVN R.<BR/>01/05/25 at 12:00 am by LVN R.<BR/>01/05/25 at 8:00 pm by LVN R.<BR/>01/06/25 at 8:00 pm by LVN R.<BR/>01/07/25 at 9:00 pm by LVN R.<BR/>01/08/25 at 9:00 am by LVN S.<BR/>01/08/25 at 8:00 pm by LVN Q.<BR/>01/09/25 at 8:00 am by LVN S.<BR/>01/10/25 at 8:00 pm by LVN J.<BR/>01/12/25 at 6:00 pm by LVN J<BR/>01/15/25 at 6:00 pm by LVN J.<BR/>01/16/25 at 9:30 pm by LVN U.<BR/>01/17/25 at 3:20 am by LVN Q.<BR/>01/18/25 at 8:00 pm by LVN Q.<BR/>01/20/25 at 8:00 pm by LVN U.<BR/>01/24/25 at 8:00 pm by LVN B.<BR/>01/25/25 at 9:00 pm by LVN J.<BR/>01/26/25 at 1:00 am by LVN J.<BR/>01/26/25 at 5:00 am by LVN J.<BR/>01/26/25 at 7:00 pm by LVN R.<BR/>01/28/25 at 1:24 pm by ADON D.<BR/>01/29/25 at 1:07 pm by LVN P.<BR/>01/30/25 at 1:45 am by LVN Q.<BR/>01/30/25 at 3:42 pm by LVP P.<BR/>01/31/25 at 4:42 pm by LVN P.<BR/>02/03/25 at 6:00 pm by LVN J.<BR/>02/04/25 at 12:00 am by LVN J.<BR/>02/04/25 at 8:00 pm by LVN J.<BR/>Record review of Resident #4's physician orders reflected an order for Tramadol 50m g, 1 tablet to be given by mouth every 6 hours as needed for pain level over 5. The order start date was 12/15/24.<BR/>Record review of Resident #4's January 2025 eMAR reflected 1 tablet of Tramadol 50mg was documented as administered to Resident #4, 5 of the 7 times it was documented as administered on the controlled drug receipt/record/disposition form from 01/19/25 to 01/29/25.<BR/>Record review of Resident #4's controlled drug receipt/record/disposition form for Tramadol reflected 1 tablet of Tramadol 50mg was administered to Resident #4 and not documented in the January 2025 [DATE] of the 7 administrations as follows:<BR/>01/23/25 at 1:00pm by LVN P.<BR/>01/28/25 at 7:45pm by LVN Q.<BR/>3. Record review of Resident #5's admission record reflected a [AGE] year-old male who was admitted to the facility on [DATE]. His diagnoses included schizophrenia (a disorder characterized by hallucinations- seeing or hearing things that aren't real, disorganized thinking, and disorganized speech) schizoaffective disorder (mental health condition characterized by symptoms of schizophrenia and symptoms of a mood disorder such as depression), depression (a common mental health condition characterized by persistent low mood, loss of interest or pleasure in activities, and other symptoms that interfere with daily functioning), and generalized anxiety disorder (severe, ongoing anxiety that interferes with daily activities).<BR/>Record review of Resident #5's quarterly MDS reflected a BIMS score of 14, which indicated he was cognitively intact.<BR/>Record review on of Resident #5's comprehensive care plan reflected a focused area initiated on 07/10/24 of the use of antianxiety medication r/t anxiety disorder. The goal initiated on 07/10/24 was the resident would be free from discomfort or adverse reactions r/t antianxiety therapy through the review date. The interventions initiated on 07/10/24 included staff was to administer antianxiety medications as ordered by the physician and monitor for side effects and effectiveness every shift. The care plan also reflected a focused area initiated on 06/24/24 of a mood problem r/t schizoaffective disorder, depression, and anxiety. The goal initiated on 06/24/24 was the resident would have improved mood state (no s/sx of depression, anxiety, or sadness) through the review date. The interventions initiated on 06/24/24 included staff was to administer medications as ordered and monitor/ document for side effects and effectiveness.<BR/>Record review of Resident #5's physician orders reflected an order for Ativan 0.5mg, 1 tablet to be given by mouth every 8 hours as needed for anxiety. The order start date was 01/31/25.<BR/>Record review of Resident #5's February 2025 eMAR reflected 1 tablet of Ativan 0.5mg was documented as administered to Resident #5, 5 of the 8 times it was documented as administered on the controlled drug receipt/record/disposition form from 02/02/25 to 02/05/25.<BR/>Record review of Resident #5's controlled drug receipt/record/disposition form for Ativan reflected 1 tablet of Ativan 0.5mg was administered to Resident #5 and not documented in the February 2025 MAR, 3 of the 8 administrations as follows:<BR/>02/03/25 at 5:03 pm by LVN V.<BR/>02/04/25 at 8:00 pm by LVN J.<BR/>02/05/25 at 4:00 am by LVN J.<BR/>In an interview on 02/04/25 at 3:44 pm, LVN B stated LVN B stated anytime narcotics were administered it was supposed to be documented in the computer and on the narcotic log. LVN B stated he sometimes forgot to document it on the computer MAR. LVN B stated if it was not documented accurately, it could lead to a resident being over or under medicated. LVN B stated the last in-service on medication administration and documentation was last month and it was usually done about every 3 months.<BR/>In an interview on 02/05/25 at 9:46 am, the DON stated when narcotic medications were administered the nurse was supposed to document it on the narcotic log as well as on the eMAR. The DON stated his expectation was nurses documented accurately and timely when medications were administered otherwise residents could receive their medications too early or too late which could lead to a resident having an uncontrolled medical issue related to the specific medication. <BR/>In an interview on 02/05/25 at 11:02 am, ADON E stated her expectation was all nurses documented all information, not just medication administration, timely and accurately so that the residents received the care needed and the medications as prescribed. ADON E stated they had an in-service regarding medication administration, medication storage last month and in-services were done once every month or three months and as needed. <BR/>In a telephone interview on 02/05/25 at 11:54 am, LVN F stated any time narcotic medications were given, it was to be documented in the narcotic log and in the eMAR, but she forgot to document it in the computer sometimes if she was busy.<BR/>In an interview on 02/05/25 at 4:30 pm, LVN I stated when narcotics were administered, they were documented in the narcotic log and the eMAR. LVN I stated if it was not documented correctly she would get into trouble and it would possibly lead to a medication error such as a resident being over medicated or under medicated because a medication was given too soon or too late. LVN I stated the last in-service on medication administration, documentation, and narcotics was in January.<BR/>In an interview on 02/05/25 at 5:51 pm, LVN J stated when a narcotic was administered, it was documented in the narcotic logbook and the eMAR. LVN J stated he sometimes forgot to document it in the eMAR which could lead to the resident being overmedicated and could result in a medication error, possible overdose, respiratory depression, hospitalization, or even death if the nurse after him gave an as needed narcotic or sedative medication and did not check the log first. LVN J stated the last in-service on medication administration and narcotics was a couple of weeks ago and they were in-serviced anytime a new nurse was hired or at least every 3 months.<BR/>In interview on 02/06/25 at 9:55 am, LVN L verbalized the proper procedure for narcotic check and signed off at shift change. LVN L stated the last in-service on medication administration/ storage and narcotic checks/ documentation was in the evening of 02/05/25.<BR/>In an interview on 02/06/25 at 11:15 am, LVN N stated when a narcotic was given, it was supposed to be written in the narcotic log and documented in the eMAR but when it was really busy, she would sometimes get sidetracked and not document it in the eMAR. LVN N stated she had never not logged it on the narcotic log. LVN N stated if a medication administration was not documented in the eMAR and another nurse gave the same medication again, it could cause a resident to be over medicated which could lead to increased side effects, hospitalization, etc . LVN N stated the last in-service on medication/narcotic administration/documentation was last month and were done at least quarterly.<BR/>Record review of the facility's Administering Medications policy. dated April 2019. reflected in part:<BR/>23. The individual administering the medication initials the resident's MAR on the appropriate line after giving each medication and before administering the next ones.<BR/>24. As required or indicated for a medication, the individual administering the medication records in the resident's medical record:<BR/> a. the date and time the medication was administered .<BR/> f. any results achieved and when those results were observed; and<BR/> g. the signature and title of the person administering the drug.<BR/>Record review of the facility's Documentation of Medication Administration policy, dated April 2007, reflected in part:<BR/>Policy Statement<BR/>The facility shall maintain a medication administration record to document all medications administered.<BR/>Policy Interpretation and Implementation<BR/>1. A Nurse or Certified Medication Aide (where applicable) shall document all medications administered to each resident on the resident's medication administration record (MAR).<BR/>2. Administration of medication must be documented immediately after (never before) it is given.<BR/>3. Documentation must include, at a minimum:<BR/> d. date and time of administration;<BR/> f. signature and title of the person administering the medication; and<BR/> g. resident response to the medication, if applicable (e.g., PRN, pain medication, etc.).

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview, and record review the facility failed to provide reasonable accommodation of resident needs and preferences for one of one residents reviewed for call lights.<BR/>The facility did not ensure Resident #1's call light was with in reach. <BR/>This failure could place residents at risk for illness due to cross contamination in the kitchen and left a resident without access to staff and at risk for falling. <BR/>Findings included:<BR/>Record review of a face sheet dated 9/4/2024 indicated Resident #1 was a [AGE] year old who was admitted on [DATE] with diagnoses of Hemiplegia and hemiparesis of the left side following a cerebral infarction affecting the left non-dominant side (a stroke causing weakness or total paralysis of the left side of the body), Vascular Dementia (a progressive or persistent loss of intellectual functioning, especially with impairment of memory and abstract thinking), lack of coordination, and abnormalities of gait and ambulation (walking).<BR/>Review of a quarterly MDS assessment dated [DATE] indicated Resident #1 had a BIMS score of 10 which indicated moderate cognitive impairment.<BR/>Record review of Resident #1's care plan, undated revealed, Resident #1 has functional limitation in range of motion of extremities, to encourage the resident to use the call light, and the resident needs the assistance of 1-2 staff members for transfers (from bed to wheelchair and return from wheelchair to bed). The care plan also revealed the resident is at risk for falls and interventions include ensuring the call light is within reach.<BR/>On 9/4/2024 at 2:42 pm, observation of Resident #1 in her room in her wheelchair with the door closed and no call light within reach (call light was attached to side of bed.) The resident stated she was uncomfortable and wanted to go to bed.<BR/>On 9/4/2024 at 3:22 pm, during an interview with LVN A she stated, anything could have happened with Resident #1 being in the room by herself with no call light, she could have thrown herself down in the floor and hurt herself. LVN B stated I was on break, but next time I will check on her before I go on break. The aides should know what to do. I am unsure who left her in the room without her call light.<BR/>On 9/5/2024 at 11:50 am, during a second interview with LVN A, she stated, the other nurse (LVN B) took the resident to her room and tried to get an aide to help her but got sidetracked and left Resident #1 alone in the room without the call light.<BR/>On 9/5/2024 at 11:58 am, during an interview with LVN B, she stated, Resident #1 asked if she could go to bed, I rolled her to her room, there wasn't an aide immediately available, but I left the room to get one and got sidetracked with a critical lab result of another patient. Next time I will hand the resident the call light. The resident was not in the room very long, maybe 3 minutes.<BR/>On 9/5/2024 at 12:06 pm, during an interview with the DON, he stated Resident #1 should not have been left without her call light, she is usually left in the living area with nursing staff observing her until an aide is available or a nurse can help put the resident to bed. LVN B is a new staff member and is learning the residents and she has been counseled/re-educated on this matter.<BR/>On 9/5/2024 at 12:31 pm, during an interview with the Administrator, he stated Resident #1 should not have been left without her call light. The nurse (LVN B) was transporting the resident back from eating lunch and got sidetracked. The expectation was for all staff to leave the call light within reach of the resident. They have counseled the staff member about this concern and instructed her on the right things to do.<BR/>Record review of nursing in-service dated 9/4/2024 included the topic of ensuring call lights are always within the reach of residents with 25 staff members in attendance to include LVN B.

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview, and record review, the facility failed to maintain a safe, clean, sanitary, comfortable, and homelike environment for 5 of 86 resident rooms (room [ROOM NUMBER], 132, 133, 233, and 306) 1of 2 resident common areas in hall 100 and 1 of 1 resident common areas in 300 hall and 1 of 3 hallway (hall 100) reviewed for environment, in that:<BR/>The facility failed to ensure resident rooms and the facility maintained a temperature of 71-81 degrees. These residents were not being screened for signs and symptoms of dehydration or heat related illness. The temperature in the residents' rooms reached 88.5 degrees on 07/11/23, the temperature outside reached 100 degrees on 07/11/23.<BR/>These failures placed residents at risk of, and a diminished quality of life.<BR/>An IJ was identified on 07/12/23. The IJ template was provided to the facility on [DATE] at 5:40pm. While the IJ was removed on 07/14/23, the facility remained out of compliance at a scope of widespread and a severity level of No actual harm with potential for more than minimal harm because all staff had not been trained over Inservice covering heat exhaustion, S/S (signs and symptoms) med pass, policy on recognizing dehydration, protecting from workers the effects of heat, nutrition and hydration care, emergency procedure staff severe hot weather procedures and vent temp checks, room temp checks, temp log. <BR/>Findings included:<BR/>Review of Resident #1's face sheet dated 07/15/23 reflected a [AGE] year-old male who resided in room [ROOM NUMBER]-B and was admitted to the facility on [DATE] with diagnoses including rheumatoid arthritis (an autoimmune and inflammatory disease), chronic obstructive pulmonary disease (a group of diseases that cause airflow blockage and breathing-related problems. ), heart failure (a condition that develops when your heart doesn't pump enough blood for your body's needs), dementia (impaired ability to remember, think, or make decisions that interferes with doing everyday activities), unspecified severity, without behavioral disturbance, psychotic disturbance, mood disturbance and anxiety. <BR/>Review of Resident #1's quarterly MDS, dated [DATE], reflected a BIMS of 11, indicating a moderate cognitive impairment. It further reflected he was able to ambulate in room and corridor with supervision. <BR/>Review of Resident #2's face sheet dated 07/15/23 reflected a [AGE] year-old female who resided in room [ROOM NUMBER]-A and was admitted to the facility on [DATE] with diagnoses including, hypothyroidism (underactive thyroid gland), dementia(impaired ability to remember, think, or make decisions that interferes with doing everyday activities) in other diseases classified elsewhere, mild with agitation, senile degeneration of brain (a decrease in cognitive abilities or mental decline), essential hypertension(high blood pressure)<BR/>Review of Resident #2's admission MDS, dated [DATE], reflected a BIMS of 05, indicating severe cognitive impairment. It further reflected she required extensive assistance for bed mobility and transfers. <BR/>Review of Resident #3's face sheet dated 07/15/23 reflected a [AGE] year-old male who resided in room [ROOM NUMBER]-A and was admitted to the facility on [DATE] with diagnoses including chronic kidney disease (a condition in which the kidneys are damaged and cannot filter blood as well as they should), stage 5, cerebral infarction (occurs as a result of disrupted blood flow to the brain due to problems with the blood vessels that supply it), type 2 diabetes mellitus (A chronic condition that affects the way the body processes blood sugar ), and essential (primary) hypertension (high blood pressure) <BR/>Review of Resident #3's quarterly MDS, dated [DATE], reflected a BIMS of 13, indicating no cognitive impairment. It further reflected he required limited assistance for transfers and required use of a wheelchair.<BR/>Review of Resident #4's face sheet dated 07/15/23 reflected a [AGE] year-old female who resided in room [ROOM NUMBER]-B and was admitted to the facility on [DATE] with diagnoses including, Alzheimer's disease (A progressive disease that destroys memory and other important mental functions), squamous cell carcinoma of skin (the second most common form of skin cancer, characterized by abnormal, accelerated growth of squamous cells.), cerebral infarction (occurs as a result of disrupted blood flow to the brain due to problems with the blood vessels that supply it), type 2 diabetes mellitus (A chronic condition that affects the way the body processes blood sugar ), end stage renal disease (occurs when the kidneys are no longer able to work at a level needed for day-to-day life).<BR/>Review of Resident #4's quarterly MDS, dated [DATE], reflected a BIMS of 11, indicating moderate cognitive impairment. It further reflected she required limited assistance for transfers and bed mobility.<BR/>Review of Resident #5's face sheet dated 07/15/23 reflected a [AGE] year-old female who resided in room [ROOM NUMBER]-A and was admitted to the facility on [DATE] with diagnoses including, rhabdomyolysis (breakdown of muscle tissue that releases a damaging protein into the blood), hepatic failure (Loss of liver function), unspecified without coma, unspecified dementia (impaired ability to remember, think, or make decisions that interferes with doing everyday activities), unspecified severity, without behavioral disturbance, psychotic disturbance, mood disturbance and anxiety, and rheumatoid arthritis (an autoimmune and inflammatory disease). <BR/>Review of Resident #5's quarterly MDS, dated [DATE], reflected a BIMS of 12, indicating moderate cognitive impairment. It further reflected she required extensive assistance bed mobility and was total dependent for transfers.<BR/>Review of Resident #6's face sheet dated 07/15/23 reflected an [AGE] year-old female who resided in room [ROOM NUMBER]-A and was admitted to the facility on [DATE] with diagnoses including, Alzheimer's disease (A progressive disease that destroys memory and other important mental functions), unspecified combined systolic (congestive) and diastolic (congestive) heart failure (In systolic heart failure, the heart muscle is weak, and the ventricle can't contract normally. With diastolic heart failure, the heart muscle is stiff, and the left ventricle can't relax normally), dysphagia (swallowing difficulties), type 1 diabetes mellitus without complications (A chronic condition in which the pancreas produces little or no insulin), essential (primary) hypertension (high blood pressure), and hyperlipidemia (high levels of fat in the blood). <BR/>Review of Resident #6's quarterly MDS, dated [DATE], reflected a BIMS of 00, indicating severe cognitive impairment. It further reflected she required extensive assistance bed mobility and transfers.<BR/>Record review of facility documents revealed HVAC service order invoices for the following dates: 07/05/23, 07/06/23, 07/09/23, 07/10/23, 07/11/23 and 07/12/23. <BR/>Record review of HVAC service order dated 07/05/23 by HVAC Company revealed a section titled, DESCRIPTION OF WORK PERFORMED had the following verbiage written, Work on chiller and solenoid valves for the dining room. Section titled; recommendations was blank. <BR/>Record review of HVAC service order dated 07/06/23 by HVAC Company revealed a section titled, DESCRIPTION OF WORK PERFORMED had the following verbiage written, Raise temp. for water coming out of chiller to 40 degrees to 45 degrees. Manually open 2 solenoid valves for dining room Section titled; recommendations was blank. <BR/>Record review of HVAC service order dated 07/09/23 by HVAC Company revealed a section titled, DESCRIPTION OF WORK PERFORMED had the following verbiage written, Reset the chiller. Checked and watched it make sure it runs properly and doesn't shut off Section titled; recommendations was blank. <BR/>Record review of HVAC service order dated 07/10/23 by HVAC Company revealed a section titled, DESCRIPTION OF WORK PERFORMED had the following verbiage written, Checked out chiller found unit tripping out on high load pressure. Raised out condenser coil. Waited for coil to dry. Checked head pressure. Unit staying online. Chiller back to normal operation. Section titled; recommendations was blank. <BR/>Record review of HVAC service order dated 07/11/23 and 7/12/23 by HVAC Company revealed a section titled, DESCRIPTION OF WORK PERFORMED had the following verbiage written, Found unit down new on low oil circuit A alarm. Got with carrier tech support to find type of oil and low much. Unable to valve off oil separator refrost pressure continue to pass threw. Had to recover 13 1/9 from chiller to add oil. Needed 3 out of 5 gallons ordered thermistor for water inlet and outlet. Had code for freeze also due to bad temp thermistor. 3 to 5days. Added oil pulled vacuum system recharged chiller online. Day 2 checked several Section titled; recommendations was blank. <BR/>Record review of outside temperature on 07/05/23 was a high of 95 degrees. <BR/>Record review of outside temperature on 07/06/23 was a high of 85 degrees. <BR/>Record review of outside temperature on 07/09/23 was a high of 98 degrees. <BR/>Record review of outside temperature on 07/10/23 was a high of 98 degrees. <BR/>Record review of outside temperature on 07/11/23 was a high of 100 degrees. <BR/>Record review of outside temperature on 07/12/23 was a high of 99 degrees. <BR/>Record review of facility temperature logs dated 07/10/23 provided by the Maintenance Director revealed all rooms in the facility were checked at 8:00am and 9:00am with all documented temperatures over 81 degrees, reaching as high as 85 degrees. <BR/>Observation of the temperature in Resident #3's room, room [ROOM NUMBER] on 07/11/23 at 7:17pm revealed Resident #3 present in his room while the ambient room air reached 85 degrees, temperature of ambient room air was taken by this surveyor with use of a wireless thermometer.<BR/>Observation of temperature in Resident #4's and Resident #5's room, room [ROOM NUMBER], on 07/11/23 at 7:55pm revealed Residents #4 and #5 were present in room when the ambient room air was 82 degrees. Temperature of ambient room air was taken by this surveyor with use of a wireless thermometer.<BR/>Observation of Resident #4's and Resident #5's room, room [ROOM NUMBER] on 07/11/23 at 8:55PM revealed an oscillating fan was present and in use in room [ROOM NUMBER]. <BR/>Observation of Resident #1's room, room [ROOM NUMBER]on 07/11/23 at 9:36PM revealed no fan or portable air conditioner present in room [ROOM NUMBER]. <BR/>Observation of temperature in Resident #1's room, room [ROOM NUMBER], on 07/11/23 at 9:46pm revealed Resident #1 was present in his room while the ambient room air was 84 degrees and the temperature coming out of the air vent in room [ROOM NUMBER] was 88.5 degrees. Temperature of ambient room air was taken by this surveyor with use of a wireless thermometer. Temperature of air coming out of air vent was taken by this surveyor with use of an infrared thermometer<BR/>Observation of temperature in Resident #2's room, room [ROOM NUMBER], on 07/11/23 at 10:04pm revealed Resident #2 was present in the room while the ambient room air was 83 degrees. Temperature of ambient room air was taken by this surveyor with use of a wireless thermometer. <BR/>Observation of temperature in Resident #6's room, room [ROOM NUMBER], on 07/11/23 at 11:40pm revealed the resident was in her room while the ambient room air was 84 degrees. Temperature of ambient room air was taken by this surveyor with use of a wireless thermometer. <BR/>Observation of hall 100 common area located in front of the physical therapy gym (room [ROOM NUMBER]) on 07/11/23 at 7:31pm revealed no residents present in common area while the ambient air temperature was 84. Temperature of ambient room air was taken by this surveyor with use of a wireless thermometer. <BR/>Observation of air vent in hall 100 about 3 feet away from hall 100 common area located in front of room [ROOM NUMBER]/128 on 07/11/23 at 7:39pm revealed the air vent temperature to be at 85.5 degrees. Temperature of air coming out of air vent was taken by this surveyor with use of an infrared thermometer<BR/>Observation of temperature of air vent in front of room [ROOM NUMBER] and 132 in 100 hall on 7/11/23 at 10:05pm revealed the temperature to be 83 degrees. Temperature of air coming out of air vent was taken by this surveyor with use of an infrared thermometer<BR/>Observation of temperature of hall 100 taken outside of room [ROOM NUMBER] on 7/11/23 at 10:06pm revealed the ambient temperature in the hall to be 84 degrees. Temperature of ambient room air was taken by this surveyor with use of a wireless thermometer. <BR/>Observation of temperature of air vent in front of room [ROOM NUMBER] in 100 hall on 7/11/23 at 10:07pm revealed the temperature to be 84 degrees. Temperature of air coming out of air vent was taken by this surveyor with use of an infrared thermometer<BR/>Observation of temperature of hall 300 nurse station/common area taken 7/11/23 at 11:23pm revealed the ambient temperature in the hall to be 83 degrees. Temperature of ambient room air was taken by this surveyor with use of a wireless thermometer. <BR/>Record Review of TULIP (HHSC online incident reporting application) on 07/11/23 at 11:25pm revealed the facility had not made a self-report regarding air conditioning issues or temperatures in building. <BR/>During an interview with Resident #3 on 07/11/23 at 7:17pm, Resident #3 stated it had been warm, with temperature issues starting a couple weeks prior. Resident #3 stated it had been hard to sleep with no circulation of air. <BR/>During an interview with CNA A on 07/11/23 at 7:45pm she stated the temperature has been worse the days before and stated she was sweating because of the temperature. <BR/>During an interview with the Administrator on 07/11/23 at 8:00pm he stated the problems with the temperature stated on 07/01/23 when their chiller(system that uses a method of producing chilled water and sending water to the chilled water coil of the air conditioner shut itself off. The Administrator stated since then the air conditioning company they use had come out multiple times and had finally identified and fixed the issue with their chiller on 07/11/23. The Administrator stated he had some residents complain and stated they were moved to cooler rooms. The Administrator stated staff had been monitoring temperatures throughout the facility and stated the highest temperature gathered was 82. The Administrator did not state who was responsible for doing temperature checks, stating water temps are taken but not necessarily air temps. The Administrator was asked what the policy stated in regard to what to do when heating/cooling go out, and he stated he would follow CMS guidelines. The Administrator stated he had not seen a specific policy he had regarding heating and cooling. The Administrator stated his backup plan was to evacuate if they were not able to take care of the situation and temperatures got out of hand. The Administrator stated temperatures would have to be at 85-90 degrees to be out of hand. The Administrator stated he had 10 portable air conditioners in use and stated staff is checking temperatures throughout the facility but not necessarily logging them. <BR/>During an interview with Resident #4 on 07/11/23 at 8:55pm she stated the facility had been hot the previous days and had just gotten better the evening of 07/11/23. <BR/>During an interview on 07/11/23 at 9:36pm Resident #1 stated its hot, way too hot. Resident #1 continued to say that the entire building had been this way for the last 3 days. Resident #1 stated he had complained about the heat the day before on 07/10/23 and the day of our interview on 07/11/23. When asked if the facility had offered him anything to combat the heat he stated, the entire building was this way. <BR/>During an interview with the Administrator on 07/11/25 at 10:15PM, the Administrator stated he was not aware and had not been told about Resident #1's complaint about the temperature in his room. The Administrator stated complaints were talked about during morning meetings and stated he had not been made aware. <BR/>During an interview on 07/11/23 at 9:19pm with Resident #7 who's room was in hall 100 stated her room had been hot and she had to scream and holler for a fan to be placed in her room. She stated she was sweating and uncomfortable. <BR/>During an interview on 07/11/23 at 9:30pm with Resident #8 who's room was in hall 100 stated, it was hotter than hell stating the air conditioner at the facility had gone out a month ago. He stated he had to buy a fan because he could not stand it anymore. <BR/>During an interview with Resident #5 on 07/12/23 at 10:38 AM she stated a family member of Resident #4 had provided them a fan due to the heat in the building. Resident #5 stated it had been hot for 2 weeks and stated she had been sweating. She stated staff was helpful, but it was hot. <BR/>During a telephone interview with CNA B on 07/12/23 at 2:32pm CNA B stated she worked the evening of 07/11/23 and stated that was the first night it started to feel better in the facility. She stated it had been hot before and she would be sweating at work. <BR/>During an interview with the Maintenance Director on 07/12/23 at 9:35pm he stated the facility started having issues with their air conditioner on 07/01/23. The Maintenance Director stated he started taking room temperatures on 07/01/23 for certain rooms. The Maintenance Director stated he did not remember which rooms he had checked the temperature in, stating he had logs but did not know where they were and had misplaced them. The Maintenance Director stated he knew he should have written down the temperatures he took. The Maintenance Director stated he only had temperature logs for 07/09/23 and 07/10/23 and 2 other papers that had hand written numbers without any other details or times or dates documented. While reviewing the temperature log dated 07/10/23 the Maintenance Director stated the highest temperature he identified was 85. The Maintenance Director stated he only used a temperature laser gun and averaged the temperature in the room by getting the temp of the air vent, wall and floor. The Maintenance Director stated he did not have a thermometer to capture the ambient room temperature. When asked what should be done when temperature that high are identified the Maintenance Director stated he would call an air conditioning company and move residents to a cooler place with fans added for residents who refused to move rooms. The Maintenance Director stated he had called and had an air conditioning company come to the facility multiple times in the previous week to fix the air conditioner. The Maintenance Director stated it took the air conditioning company multiple visits to fix the issue, stating on 07/11/23 the chiller was found to be low on oil. The Maintenance Director stated the facility had provided 10 or 12 portable air conditioners, and 4 commercial fans throughout the facility. The Maintenance Director stated they have provided fans to residents, but he was unsure the exact number<BR/>During an interview with the DON on 07/12/23 at 11:56am she stated staff was going in and checking on every resident and making sure they were comfortable during the rounds the CNAs completed. The DON stated if any complaints were verbalized they would get fans in the room or move the resident to a cooler area. The DON stated it had been a challenge. The DON stated she did not know if they were documenting room changes but stated she had nursing staff scan everybody's body temp for fever and stated everyone had been okay so far. The DON stated staff did their normal rounds, the DON stated if concerns such as dehydration came up or had been reported that nursing would have documented it, further stating she checked in with nurses in the mornings to see if these concerns had come up. The DON stated residents who are relocated to cooler rooms are assessed the same as all other residents by taking temperatures, checking for signs of dehydration, and asking them if they are okay. The DON stated they had not had to send anybody out. The DON stated if a resident did not wish to relocate and the building was above 81 degrees they would check for skin tenting, urinary output and stated a decrease in urinary output is a sign of dehydration. The DON stated they would also assess for dry mouth, elevated temperature and stated that would be completed by the hall nurse and the aides reporting urinary output. The DON stated a body temperature over 99 would be when she would encourage ice cold water and relocation to a cooler area. <BR/>During an interview with Resident #5 on 7/13/23 at 2:12pm she stated she did not think the facility would ever fix the air conditioner, stating it had not worked for a couple of weeks. Resident #5 stated it was unbearable and she thought she was going to faint. Resident #5 stated she was sweating so much that her clothes and bed were wet. Resident #5 stated there were 2 nights in row that she could not sleep because of the heat. <BR/>During an interview on 07/23/23 at 4:30pm with Resident #9 in hall 300 she stated it was hot and it had been hot for weeks. Resident #9 stated the staff did not offer anything and stated they did not have any rooms. Resident #9 stated she had felt sick with the heat stating she has felt nauseous sine the heat has been going on. Resident #9 stated she sweats from the heat and stated the temperature had not improved today <BR/>During a telephone interview with the Maintenance Director on 07/16/23 at 7:40am he stated he was not sure what the temperatures should have been but stated he had been told by the facility that temperatures should have been between 70-72. The Maintenance Director stated he had identified rooms over 81 degrees on 07/10/23 and 07/11/23. The Maintenance Director was read the temperatures he documented on the temperature log on 07/10/23 with the highest documented as 85, the Maintenance Director stated that was hot and stated the temperatures should have been less than 85. The Maintenance Director stated temperatures over 81 are uncomfortable and stated its important to keep temperatures within the appropriate range to keep the residents comfortable. The Maintenance Director stated temperatures over 81 could negatively affect the residents by making them sweaty and uncomfortable in the bed or could lead to them being hospitalized . <BR/>During an interview with the Administrator on 07/16/23 at 3:23pm he stated the temperature in the facility should be between 71 and 80 degrees. The Administrator stated 1 or 2 rooms had been identified to be at 81-82 degrees. The Administrator stated the problem was not having the right air conditioning company to come out to the facility. The Administrator stated the temperatures should have been lower, stating temperatures over 81 are not okay. The Administrator stated if resident would complain they would move their rooms and stated the facility did not find any indication of anyone getting dehydrated or any heat related illness. The Administrator stated its important to keep temperatures within range because it's a safety situation, stating some residents are fragile and could dehydrate very easily. The Administrator stated dehydration could lead to heat related situations were some ways temperatures over 81 could negatively impact residents. <BR/>The Administrator was notified on 07/12/23 at 5:09pm, that an Immediate Jeopardy (IJ) had been identified due to the above failures. The IJ template was provided to the Administrator on 07/12/23 at 5:32 PM.<BR/>A Plan of Removal (POR) was first submitted by the Administrator on 07/12/23 at 9:47 PM and the 4th revision POR was accepted on 07/14/23 at 1:01 PM and read as follows:<BR/>PLAN OF REMOVAL 7/14/2023 <BR/>On 7/11/2023, an off-cycle survey was initiated at (facility). On 7/12/2023, the facility was notified by the surveyor that an immediate jeopardy had been called and needed to submit a plan of removal. The Facility respectfully submits this plan of removal pursuant to Federal and State regulatory requirements. Submission of the plan of removal does not constitute an admission or agreement of the facts alleged or the conclusions set forth in the verbal and written notice of immediate jeopardy and/or any subsequent Statement of Deficiencies.<BR/>Issue identified by surveyor: <BR/>The facility did not maintain comfortable and safe temperatures.<BR/>All residents have the potential to be affected by the alleged deficient practice. <BR/>Corrective Actions: <BR/>1. <BR/>Temporary portable A/C units were placed throughout the facility while air conditioning vendor performed troubleshooting and repairs.<BR/>2. <BR/>(HVAC Company) completed final repair to chiller 7/11/2023 at 5:45 p.m.<BR/>3. <BR/>New Maintenance Director (Maintenance Director C) verified all resident rooms and common area temperatures were below 81 degrees as of 7/12/2023. <BR/>4. <BR/>(Maintenance Director C)- Maintenance Director to continue monitoring and recording temperature logs on morning and evening shift for 24 hours from 7/12/2023 to ensure sustained compliance. Temperatures will be logged on to the audit sheet to include vent temperature and room temperature. Vent temperature will be performed with an infrared thermometer used to measure surface temperature without contact. Vent temperature will be used to identify any malfunctioning air conditioners. This reading is instantaneous. <BR/>Room temperatures will be performed with digital thermometer that takes ambient reading. The thermometer should be allowed to stabilize for a minimum of 30 seconds prior to recording the reading. This reading will be used to determine if immediate action (which is outlined below in #6) is required for the comfort of the resident. <BR/>5. <BR/>An extra infrared thermometer and digital thermometer will be kept in 100 hall medication cart to ensure nurses have the ability to check vent/room temperature as needed. Charge nurses have been educated on the proper method of taking room temperatures.<BR/>6. <BR/>All resident rooms and common areas have been verified to be below 81 degrees: 7/12/2023 4:57 pm, 8:43pm, 7/13/2023 9:55 am, and 6:46pm. <BR/>7. <BR/>If any resident room exceeds 81 F moving forward, room temperature checks will be performed on every resident room on that hall every 4 hours by that hall's Charge Nurse. These temperature checks will be documented on the Temperature Log template and stored in a binder at each respective nurse's station. Should any resident refuse to relocate from a room with an out of specification temperature, room temperature and resident dehydration checks will be performed hourly. The Administrator, Director of Nursing, and Maintenance Supervisor shall be notified within 1 hour if a resident refuses to move and will be exposed, albeit willingly, to temperatures in excess of 81 F. During normal working hours, the Administrator or Director of Nursing may assign an alternate, qualified individual to perform these checks and documentation if prudent. <BR/>8. <BR/>Any resident whose room exceed 81 F, will be monitored for indications of dehydration and said indications will be documented in the resident's medical record by the Charge Nurse. The Charge Nurse for the hall is responsible for ensuring the resident heat stress and dehydration checks are performed and documented in the medical record. The Administrator and Director of Nursing will be notified within 1 hour of any signs of dehydration or heat stress when a resident is exposed to temperatures in excess of 81 F. The Charge Nurse on each hall is responsible for performing and documenting these checks. Once temperature is restored in the resident's room, Charge Nurses will monitor vital signs and record resident BP, pulse, Respiration, and temperatures once per shift for 24hrs. If any abnormal vital signs are identified, the Director of Nursing and the Medical Director will be notified with 1 hour. <BR/>9. <BR/>Should any resident complain of uncomfortable temperatures, or a member of the staff notice a room or area feels warm, the air temperature of said area shall be measured with a thermometer. If the air temperature exceeds 81 F, the actions specified above shall be taken.<BR/>10. <BR/>If internal air temperatures exceed 81 degrees in the future, Certified Nursing Assistants, Certified Medication Aides, Charge Nurses (LVN/RN), and Activities will offer fresh cool fluids/popsicles every two hours while resident is awake. Documentation will be kept on a Log at the nurse's station. <BR/>11. <BR/>Previous Maintenance Director (Maintenance Director) terminated 7/13/2023.<BR/>12. <BR/>Maintenance Director, (Maintenance Director C) sealed side entrance and smoking exit doors with weather stripping and air curtain to improve insulation on 7/13/2023.<BR/>13. <BR/>Administrator (Administrator) LNFA, DON (DON), RN, ADON- (ADON D), LVN and (ADON E) and (Social Worker), LMSW interviewed all residents to confirm they are comfortable with current room temperature completed 7/13/2023. If any resident expressed discomfort, alternate room options will be made available.<BR/>14. <BR/>All residents are currently being monitored by charge nurses once per shift for 24 hrs, and vital signs will be documented in the MAR.<BR/>15. <BR/>DON- (DON), RN, ADON- (ADON D), LVN and (ADON E), LVN developed training to in- service all Registered Nurses, Licensed Vocation Nurses, Certified Medication Aides, and Certified Aides on recognizing and taking appropriate immediate actions for signs and symptoms of dehydration and heat exhaustion. Training is complete for all scheduled staff as of 7/13/2023 and all current staff are required to complete said in-services prior to their first shift.<BR/>Signs and symptoms according to OSHA:<BR/>Heat Exhaustion <BR/>Headache<BR/>Nausea<BR/>Dizziness<BR/>Weakness<BR/>Irritability<BR/>Confusion<BR/>Thirst<BR/>Heavy sweating<BR/>Body Temperature greater than 100.4F<BR/>Med Pass Policy on recognizing Dehydration<BR/>Drinks less than 6 cups of liquid per day<BR/>Has more of the following:<BR/> &nbs[TRUNCATED]

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interviews, and record review, the facility failed to ensure that each resident received adequate supervision to prevent accidents for 1 of 5 resident's (Residents #1) reviewed for accidents/supervision in that:<BR/>CNA B failed to have a second staff assist her with care for Resident #1 and Resident was left unattended and rolled off her bed during incontinent care on 06/12/24.<BR/>This failure could place residents at risk for injuries related to falls.<BR/>The findings were:<BR/>Record review of Resident #1's Face Sheet dated 06/16/21 documented a [AGE] year-old female with diagnoses including Cerebral Palsy (abnormal brain development that affect's a person's ability to control their muscles), muscle wasting, Parkinson's (a brain disorder that causes unintended or uncontrollable movements, such as shaking, stiffness, and difficulty with balance and coordination), seizures, Alzheimer's, heart failure, and mild intellectual disabilities. She was her own self representative. <BR/>Record review of Resident #1's comprehensive MDS dated [DATE] documented a BIMS score of 8, indicating she was moderately cognitively intact. Further, Resident #1's level of assistance with Activities of Daily Living (ADLs) was dependent on staff for showering, and transfers. Resident #1 required maximal assistance (helper lifts or holds trunk or limbs and provides more than half the effort) for eating, toileting, bed mobility, personal hygiene, dressing, oral hygiene, and 2-person assistance with bed mobility and mechanical lifting. She was always incontinent of bladder and bowel. Resident #1's quarterly functional abilities dated 03/20/24 indicated she was dependent on staff of all ADL's.<BR/>Record review of Resident #1's interim functional abilities and goals dated 06/17/24 indicated she was impaired on both sides of her upper and lower body, she required substantial/maximal assistance with self-care-eating, oral and personal hygiene, toileting, shower/bathing, all dressing and footwear, and mobility-roll left and right. She was dependent for chair/bed-to-chair transfers and utilizing her manual wheelchair.<BR/>Record review of Resident #1's annual Care Plan dated 11/14/24 indicated the resident had an ADL self-care performance deficit r/t Parkinson's, cerebral palsy, mild intellectual disabilities, anoxic (lack of oxygen) brain damage, seizure disorders, contractures to upper and lower extremities. Date Initiated and revised: 01/09/21. Interventions included Roll left and right- (Dependent), BED MOBILITY: The resident is total dependent of (X2) staff for repositioning and turning in bed. Date Initiated: 01/09/21. Revision on 03/03/21. The resident is at risk for falls related to gait/balance problems, incontinence, poor communication/comprehension through the review date, Date Initiated: 01/09/21. Psychoactive drug use , unaware of safety needs Date Initiated: 01/09/21, Revision on: 11/26/24. Interventions included review information on past falls and attempt to determine cause of falls. Record possible root causes and remove any potential causes if possible. Educate resident/family/caregivers/interdisciplinary team as to causes. Date Initiated: 01/09/21. The resident had an actual fall on 6/12/24 with minor injury. Date initiated and revision on 06/19/24. Interventions included Record, Monitor/document /report PRN (as needed) x 72 hours to physician for signs or symptoms: Pain, bruises, change in mental status, new onset: confusion, sleepiness, inability to maintain posture, agitation. Neuro-checks x 72 hours. Wing Mattress in place. Date Initiated: 06/19/24.<BR/>Record review of Resident #1's fall risk evaluation dated 03/25/24 documented a score of 15 indicating she was a high fall risk. Resident #1's fall risk evaluation dated 06/12/24 (the same day she fell from her bed) documented a score of 7 indicating she was a low fall risk. <BR/>Record review of the facility provider investigation report dated 06/19/24 revealed Resident #1 had a diagnosis of Cerebral Palsy and Intellectual Disability Disorder (IDD). She was obese. She lived in a nursing home. She was supposed to have 2 staff assigned for ADL's. On 6/13/24, only one staff was cleaning her up/changing bed sheets, and Resident #1 fell from her bed when staff rolled her to the side. This caused injury to legs and back. Resident #1 went to a local hospital for x-ray with no breaks noted, but still had some pain and soreness. This has happened in the past which is why she had 2 staff assigned for changing/bathing and used a mechanical lift. Staff should have asked for assistance from an additional staff. Checked and released from the hospital. Expectation/Desire for resolution: staff need to follow Resident #1's plan to have 2 staff assist with ADL's. <BR/>Record review of the facility incident reports dated 06/01/24-06/30/24 indicated Resident #1 experienced an un-witnessed fall on 06/12/24 at 4:05 pm. <BR/>During a phone interview with the complainant/case worker on 01/15/25 at 12:29 pm, she said Resident #1 told her how she fell and was complaining of ankle pain, (resultant to the fall) because staff was providing incontinent care in bed with one staff member. Resident #1 told her she was bruised, had pain in her ankle and back, and they gave her Tylenol for her pain. Resident #1 told her that 2 staff was required and was in her orders. The Case Worker said the facility did not prevent it (the fall) because they were not following orders. She said she nor Resident #1 knew the names of the staff. She said Resident #1 was able to use her call light and kept it in her right, contractured hand and could press the button with her thumb. <BR/>In an interview with ADON C on 01/15/25 at 4:15 pm, he said the resident should have had 2 staff for incontinent care. He said he recalled when he was informed that Resident #1 rolled out of bed. He said CNA B no longer worked at the facility and was suspended for the incident then terminated because she admitted to performing incontinent care alone. <BR/>In an interview with Resident #1 on 01/16/25 at 11:10 am she stated she remembered falling out of bed in June 2024. She could not remember which side of the bed she fell from. She said it made her mad and she was still mad because they were supposed to use two people and they did not. She remembered having to go to the hospital and being in pain. <BR/>In an interview with CNA E on 01/16/25 at 11:55 am, she said she mainly worked on the 100 hall and had worked at this facility for 15 years. She said she knew Resident #1 very well. She said CNA B went in to change Resident #1 by herself and she fell. She said the next thing she knew, there was an ambulance picking Resident #1 up. She said she heard other staff members saying CNA B thought she had enough room on the bed to turn her by herself. She said she did not really know what was going on at first because she was showering another resident at the time. She said Resident #1 was and is a 2-person assist for everything. She said she did not know why CNA B did not find or ask anyone for help. She said CNA B wasn't very talkative. She said Resident #1 returned to the facility later the same night. She asked Resident #1 if she was ok the next day and she gave her a hug and Resident #1 said ow, and that her right side hurt. CNA E said she did not notice any bruising at that time. She said Resident #1 was hurting for several days. She said Resident #1 was afraid to turn on the shower bed. Resident #1 required reassurance from herself and her partner CNA (whoever it was on her shift). She said Resident #1 had never been able to help turn, even with &frac14; rails-she has not had them for a very long time. CNA E said when Resident #1 did, we would put her hand on it because it made her feel like she was helping. She said she thought Resident #1 had gotten better. CNA E said Resident #1 had no family but had a case worker. She said staff knew which residents required 2-person assists by looking at their charts and care plans on the kiosk. She said Resident #1 always had a scoop mattress. She said once Resident #1 got moving to turn, she would just keep going because of her weight and contractures. She said she had not heard of any other falling incidents since. CNA E said it was important to know what they were getting into (the resident's needs) not only for their safety but the resident's safety too. She said the CNA's had skills checkoffs every few months. She said ADON C did the monitoring. He would say, I want to see you wash your hands, or I want to see you do peri care. She said she had not witnessed any type of abuse in the past year. She said staff were in-serviced over ANE (abuse, neglect and exploitation) probably 2-3 times per month. She said the ADM was the abuse coordinator. If she witnessed abuse she would intervene, make sure resident was safe, report to the ADM, then have a nurse assess. If you see resident to resident altercation, you intervene and separate and call the nurse or the ADM. They are typically taken to their rooms, and from there they are assessed by the nurse. <BR/>In an interview with ADON D on 01/16/25 at 1:05 pm, she said she recalled the incident in June 2024. She said before and after the incident the resident told her she fell off the bed and hit her head and wanted to go to the hospital. She said the resident could not move enough by herself to fall out of bed. She said she spoke to the CNA B who told her the resident fell out of bed. She said CNA B was suspended pending the investigation. She said she and ADON C typically conducted suspensions, and they suspended CNA B for not doing what she was supposed to, meaning performing incontinent care without another staff member. ADON D said the facility educated staff on kardex's and checking the kardex's to make sure if the residents were a 1- or 2-person assist to prevent harm to the resident. She said they had monthly mandatory in-services with different topics with all staff attending. She said they held the monthly mandatory in-services over a period of 2 days so both shifts got the education. She said Resident #1 requested to be sent to the ER. She said if Resident #1 hit her head, they would start the neuro checks regardless for the required 72 hours. She said the process for evaluating if a resident needed to transfer, they call the doctor to let them know they were transferring a resident and there should be an order for it. She said there was no order for the transfer. She said the resident returned to the facility at 11:04 pm the same day. She said this was a witnessed fall because CNA B was in the room. She said the nurse documented it as an unwitnessed fall, but it didn't make sense because CNA B told her she was in the room. emergency room record requested at this time. <BR/>In an interview with ADON D on 01/16/25 at 2:33 pm, she said the emergency room records were not in Resident #1's chart. She said the receptionist was supposed to scan hospital, emergency room, any kind of transfer notes. She said each nurse's station had a box for documents including after hours, and she and/or ADON C checked the documents for appointments, new orders, etc., then took them to the receptionist to scan in. <BR/>During a phone interview with LVN F on 01/16/25 at 2:08 pm, she said she knew Resident #1 . She recalled when she fell out of bed and that was the only time she had ever fallen out of bed. She said CNA B told her that she rolled the resident onto her side and left her to go out of the room to get something and when she came back, the resident had already fallen. She asked her what happened after she assessed Resident #1, and the resident told her CNA B left and then she fell, and CNA B was in there by herself. She said CNA B was terminated because of the incident. She said Resident #1 was crying and upset and she had worked with her for a long time. She said Resident #1 was credible. She said the facility sent her out just to make sure she was ok. She said she did not think Resident #1 hit her head. She said she took care of Resident #1 the next day and did not recall any bruising. She said she did not recall if the resident was in pain. She recalled the resident did not break anything. <BR/>Attempted phone interview with CNA B on 01/16/25 at 11:48 am, -left voice message with call back number.<BR/>2nd attempt for phone interview with CNA B on 01/16/25 at 2:30 pm. Left message. <BR/>Record review of the facility policy revised March 2018, titled, Activities of Daily Living (ADL), Supporting:<BR/>Policy Statement-Residents will be provided with care, treatment and services as appropriate to maintain or improve their ability to carry out activities of daily living (ADLs). Residents who are unable to carry out activities of daily living independently will receive the services necessary to maintain good nutrition, grooming, and personal and oral hygiene.<BR/>5. A resident's ability to perform ADLs will be measured using clinical tools, including the MDS. Functional decline or improvement will be evaluated in reference to the Assessment Reference Date and the following MDS definitions: <BR/>e. Total Dependence - Full staff performance of an activity with no participation by resident for any aspect of the ADL activity. 6. Interventions to improve or minimize a resident's functional abilities will be in accordance with the resident's assessed needs, preferences, stated goals and recognized standards of practice.<BR/>Record review of the facility policy revised April 2021, titled, Abuse, Neglect, Exploitation or Misappropriation -Reporting and Investigating: All reports of resident abuse (including injuries of unknown origin), neglect, exploitation, or theft/misappropriation of resident property are reported to local, state and federal agencies (as required by current regulations) and thoroughly investigated by facility management. Findings of all investigations are documented and reported.

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview, and record review, the facility failed to ensure a medication error rate of less than 5 percent. There were 2 errors out of 25 opportunities which resulted in an 8 percent error rate involving Resident #1.<BR/>1. LVN A administered another resident's IV Vancomycin 1gram/250mL normal saline to Resident #1. The name on the Vancomycin IV medication bulb label had another person's name the label which was not Resident #1's name. <BR/>2. CMA A did not follow the physician's order to hold medication if the blood pressure was less than 110/60 mmHg. Resident #1's blood pressure was 107/77 mmHg, and CMA A administered Resident #1's Metoprolol Tartrate 25mg tablet. <BR/>These failures could affect residents that are sensitive to cardiac medication which could lower blood pressure which could lead to life-threatening outcomes, as well as affect residents who are not on Vancomycin by damaging their kidney function. <BR/>Findings Included:<BR/>Record review of Resident #1's face sheet, dated 12/11/2023, revealed she was admitted to the facility on [DATE] with diagnoses which included osteomyelitis (bone infection), sepsis (infection), and methicillin resistant staphylococcus aureus infection. <BR/>Record review of Resident #1's MDS assessment dated [DATE] documented Resident #1:<BR/>-had a BIMS score of 15/15 indicating she was cognitively intact<BR/>-was frequently incontinent of bowel and bladder<BR/>-was coded for Multidrug-Resistant Organism and Septicemia (blood infection)<BR/>-was not coded for hypertension<BR/>Record review of Resident#1's care plan date initiated 12/11/2023 documented Focus: The resident is on antibiotic therapy r/t Osteomyelitis. Goal: The resident will be free of any discomfort or adverse side effects of antibiotic therapy through the review date.<BR/>Record review of Resident#1's care plan date initiated 12/11/2023 documented Focus: The resident has hypertension. Goal: The resident will remain free of complications related to hypertension through review date. Interventions: Avoid taking the blood pressure reading after physical activity or emotion distress. Metoprolol Tartrate Oral Tablet. Give anti-hypertensive medications as order. Monitor for side effects such as orthostatic hypotension (drop in blood pressure when standing after sitting or lying down) and increased heart rate (Tachycardia) and effectiveness. Monitor for and document any edema (swelling). Notify medical doctor. Monitor/ document/ report PRN of malignant hypertension: headache, visual problems, confusion, disorientation, lethargy, nausea and vomiting, irritability, seizure activity, difficulty breath (dyspnea). <BR/>Record review of Resident#1's Physician Orders dated 11/21/2023 documented, <BR/>- administer Metoprolol Tartrate 25 MG tablet: 1 tablet by mouth two times a day for hypertension; hold if blood pressure less than 110/60.<BR/>- IV Vancomycin 1gram/250ML NS: Open clamp and infuse IV Vancomycin 1gram over 85minutes every 12 hours for MRSA (infection), Discitis osteomyelitis (infection of the spine) until 01/01/2024 (total volume 250ML with rate of 175ML/HR)<BR/>Record review of Resident #1's blood pressure taken on 12/11/2023 at 16:12 (4:12p.m.) reflected it was 107 / 77mmHg.<BR/>Record review of Resident #1's Medication Administration Record documented on 12/11/2023, the administration of Vancomycin 1gram/250ml IV at approximately 10AM, and Metoprolol Tartrate Oral Tablet 25 MG at approximately at 4:16PM <BR/>During an observation on 12/11/2023 at 11:40AM, Resident#1 had a medicine bulb that appeared to have infusion completed. The label read 1gram Vancomycin total volume 250ml with rate of 175ml/HR over 85minutes. The label also had the facility's name as well as another resident's name on the label<BR/>During an observation on 12/11/2023 at 4:12PM MA A entered Resident #1's room and assessed Resident #1's blood pressure by using an automatic self-inflating, blood pressure cuff. The reading displayed 107/77mmHg. MA A then retrieved the Metoprolol Tartrate 25mg tablet and put it in a clear cup. MA A administered the medication. The instructions directed the medication administrator to hold the blood pressure medication if the blood pressure was less than 110/60mmHg. <BR/>During an interview on 12/11/2023 at 12:14PM LVN A stated she started the 1gram of Vancomycin around approximately 10AM. LVN A stated the IV antibiotic medication infused the exact dosage amount by pressure. LVN A stated the medication bulb is prepared prior to the arrival to the facility. LVN A stated Resident #1 receives 1gram of Vancomycin every 12 hours for Discitis osteomyelitis. LVN A stated Resident #1's Vancomycin medication was ready to administer, and was labeled with resident's name, medication name, dosage, route, and used by date. LVN A continued by entering Resident #1's room and disconnecting the Vancomycin medication from Resident #1's IV catheter. LVN A was requested to read the label to which she read the medication name, and dosage and attempted to discard the medication label within her gloves. The LVN A was then requested to retrieve the discarded medication from her gloves and read the resident's name on the label. LVN A read out the name and it was not Resident #1's name. LVN A then left the room, and walked down the hall to a medication room, and entered the medication room. LVN A then came out and stated she had no idea how that label had another person's name on it. LVN A stated her process when administering Resident #1's medication was to verify the five rights i.e., the right patient, the right drug, the right time, the right dose, and the right route. LVN A stated she checked Resident #1's medication and did not see a different name. LVN A stated she saw the medication and verified the right medication and dosage and then looked at the picture of the resident and administered the 1gram of Vancomycin IV. LVN A stated, administering a medication that is not a part of a Resident's medication order could potentially have a severe and damaging effect on a resident's well-being. LVN A stated administering a wrong medication could lead to an adverse reaction, could make the resident sick and have nausea, vomit, or itching, or worse have a reaction that would close the resident's airway. LVN A stated Vancomycin is a strong antibiotic. LVN A stated she does usually check the name on resident's medications, however, did not realize nor checked the name on this label due to, reading what the medication was, and verifying the physician's order and picture on the computer. LVN A stated she received a competency regarding medication administration upon hire and was In-serviced 2-3weeks ago about medication administration. LVN A stated she usually always checks the labels for resident's names, however she did not realize Resident #1's medication had another person's name on it. <BR/>During an interview on 12/11/2023 at 4:16PM, MA A stated 107/77mmHg was an appropriate blood pressure to administer the Metoprolol 25 Tartrate tablet medication. MA A stated the 77mmHg diastolic pressure was higher than 60mmHg pressure and that was why she administered the medication. MA A read the physician's order regarding holding the medication if the blood pressure was lower than 110/60mmHg, and MA A stated twice that 107/77mmHg was higher than 110/60mmHg. MA A stated she had taken several pharmacology classes and knew that Metoprolol was taken for blood pressure purposes. MA A stated if a blood pressure was low, residents could experience symptoms of dizziness or fainting. MA A stated twice that it was acceptable to administer the Metoprolol medication due to the higher diastolic blood pressure of 77mmHg. MA A stated she was last in-serviced about medication administration approximately 3-5 months ago. <BR/>During an interview on 12/12/2023 at 2:10PM, the DON stated the expectation of the facility was to follow the five rights when administering any medication. The DON stated the five rights encompass, the resident's name, medication name, dosage, route, and time/frequency. The DON stated following the five rights is a way to prevent any medication errors or cause any harm to the residents. The DON stated, especially if a patient is allergic or if the dosage that is given is too strong, the resident' s well-being could be negatively impacted. The DON stated depending on medication allergies worst case scenario, a resident could go into anaphylactic shock, or death. The DON stated administering a medication to whom it is not intended for could lead to minor things and hopes it would never lead to the potential of a worst-case scenario. The DON stated her relief that Resident #1 received the right medication, but also verbalized her disappointment that LVN A did not check label to verify that the medication was being appropriately administered to Resident #1. The DON stated she was aware of LVN A administering a medication that had another person's name on the label. The DON stated that LVN A stated she could not see the label because it was crinkled, however the DON stated that LVN A should have looked more intently to the label to ensure the right resident was getting the right medication, and dosage. The DON stated she actively conducts various in-servicing on different things. The DON stated she recently conducted an in-service regarding a resident's five-rights for medication administration. The DON stated the clinical staff who administer medications should follow the five rights when administering medications. The DON stated LVN A should have checked the medication label regardless and it was the expectation of the facility, and as a standard of nursing practice, to check the medication label and double verify that the medication is being administered to the right person. The DON stated Vancomycin is very strong medication and could potentially hurt or damage a resident's kidneys which could potentially lead to kidney failure. The DON stated this medication error should not have happened and LVN A would be reprimanded as well as be receiving a write up. The DON stated 107/77 mmHg blood pressure was lower than 110/60 mmHg blood pressure. The DON stated MA A should have double checked the blood pressure with a manual blood pressure cuff. and should have gotten the manual blood cuff. The DON stated, when she spoke to MA A, MA A stated the diastolic pressure of 77 was higher than 60mmHg. The DON stated MA A verbalized her remorse for administering the cardiac medication of Metoprolol outside of the physician's ordered parameter. The DON stated MA A should have rechecked the blood pressure manually after the first reading of 107/77mmHg, to ensure the accuracy of blood pressure reading. The DON stated Metoprolol or any blood pressure medication, if taken outside of the recommended parameter could potentially affect a resident negatively by lowering the blood pressure. The DON stated Metoprolol can affect a person by decreasing a blood pressure to the point of a hypotensive crisis which could in worst case scenario become life-threatening. The DON stated MA A should have held the medication by not administering it to the resident, notified the nurse of the blood pressure reading, and waited for a directive. The DON stated, she herself, conducted an impromptu in-service regarding medication administration, regarding the resident's five rights. The DON stated the resident's responsible party, and physician were notified, and maintained surveillance of Resident #1 throughout the night, and had no adverse reactions. The DON stated this medication error should not have happened and MA A would be reprimanded as well as be receiving a write up.<BR/>Record review of the facility's Resident Rights in-service dated 12/11/2023 reflected MA A and LVN A were in attendance. <BR/>Record review of the facility's Medication Administration in-service dated 12/11/2023 reflected LVN A was in attendance but not MA A.<BR/>Record review of the facility's Medication Administration in-service dated 12/08/2023 reflected MA A and LVN A were in attendance.<BR/>Record review of the facility's Competency Assessment Administering Oral Medication dated, 12/11/2023, 10/11/2023, 07/13/2023 had CMA A in completion status.<BR/>Record review of the facility's Competency Assessment Intravenous Administration dated 10/13/2023, and 12/11/2023 had LVN A in completion status. <BR/>Record review of the facility's Administering Medications revised April 2019 stated, <BR/>4. Medications are administered in accordance with prescriber orders, including any required time frame. <BR/>9. The individual administering medications verifies the resident's identity before giving the resident his/her medications. <BR/>10. The individual administering the medication checks the label THREE (3) times to verify the right resident, right medication, right dosage, right time and right method (route) of administration before giving the medication.

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interview and record review, the facility failed to ensure residents were free from significant medication errors for 2 of 5 residents (Resident #2 and Resident #16) reviewed for pharmacy services. 1. The facility failed to administer Resident #2's Clonidine (a medication used to treat high blood pressure) per the prescribed order and blood pressure parameters in June of 2025. 2. The facility failed to administer Resident #16's Clonidine (a medication used to treat high blood pressure) per the prescribed order and blood pressure parameters in September of 2025. These failures could place residents at risk for complications and jeopardize their health and safety. Findings Included: 1.Record review of Resident #2's face sheet, dated 09/25/2025, revealed a [AGE] year-old female with an original admission date of 04/22/2025, and a current admission date of 09/05/2025. Pertinent diagnosis included Essential Primary Hypertension (high blood pressure). Record review of Resident #2's quarterly MDS assessment, dated 06/20/2025, revealed a BIMS score of 13, which revealed intact cognition. The MDS also revealed an active diagnosis of hypertension. Record review of Resident #2's physician orders, started 06/11/2025 and revised 07/22/2025, revealed an order for Clonidine 0.1 MG, give one tablet by mouth every 8 hours as needed for a systolic blood pressure greater than 170 or a diastolic blood pressure greater than 100. Record review of Resident #2's care plan for hypertension, initiated 06/23/2025 and revised 07/29/2025, revealed an intervention to give anti-hypertensive medications as ordered, to include Clonidine 0.1 MG. Record review of Resident #2's June 2025 MAR revealed Clonidine 0.1 MG, give one tablet by mouth every 8 hours as needed for a systolic blood pressure greater than 170 or a diastolic blood pressure greater than 100. The MAR also revealed Resident #2's day shift blood pressure on 06/21/2025 was 172/103, taken by LVN-D, but no prn Clonidine was administered. In an interview on 09/24/2025 at 3:00 PM, ADON-B stated LVN-D was a good nurse and always checked her residents blood pressures and administered their medication appropriately. ADON-B stated she was not sure why LVN-D did not administer Resident #2's blood pressure medication. She stated if a resident's blood pressure was already elevated, and they did not receive their blood pressure medication, and the blood pressure continued to rise, the resident could have had a stroke and possibly death. In an interview on 09/25/2025 at 2:30 PM, LVN-D stated she did not remember Resident #2 having an order for clonidine, but she remembered her having some issues with her blood pressure being elevated around this time. LVN-D stated she was not sure why she did not give the clonidine because she did not remember Resident #2's blood pressure ever being that elevated or the Clonidine order itself. She stated maybe she wrote the number down wrong or maybe she got distracted. LVN-D stated she did not recall Resident #2 ever complaining of signs or symptoms of excessively elevated blood pressure around this time, such as headache, dizziness, or chest pain. LVN-D stated if Resident #2's blood pressure had continued to rise, she could have had a stroke or heart attack. In an interview on 09/25/2025 at 3:55 PM, the DON stated nurses should always recheck an elevated blood pressure and administer any prn blood pressure medication the resident had. The DON also stated if a blood pressure was already elevated, and the prn medication was not administered, the blood pressure could have continued to rise, and the resident could have had a stroke. In an interview on 09/25/2025 at 4:33 PM, Resident #2 stated she took blood pressure medication for her blood pressure because sometimes it got high, and she stated the nurses at the facility was good about checking her blood pressure and giving her medication to her. Resident #2 denied remembering being told her blood pressure ever being 172/103 in June 2025, as well as she denied ever feeling or having symptoms of her blood pressure being that high such as headache, dizziness, or blurred vision. She stated she knew when her blood pressure was high and did not remember it being high. 2. Record review of Resident #16's face sheet dated 09/25/25 reflected a [AGE] year-old-male with an original admission date of 10/16/20. Diagnoses included acute chronic kidney failure, hypertension (high blood pressure), congestive heart failure (long-term condition in which the heart cannot pump blood well enough to meet the body's needs), and type two diabetes (insufficient insulin production in the body). Record review of Resident #16's care plan dated 12/12/23 reflected: Resident #16 had hypertension. Interventions included: Give anti-hypertensive medications as ordered. Record review of Resident #16's physician orders dated 03/06/25 reflected: Clonidine HCI oral tablet 0.1 by mouth every 6 hours as needed for a systolic greater than 160 and a diastolic greater than 100. Record review of Resident #16's blood pressure log reflected: 9/20/2025 08:20 164 / 66 mmHg; 9/20/2025 06:48 164 / 66 mmHg. Record review of Resident #16's September 2025 MAR reflected Clonidine HCI oral tablet 0.1 MG was not given for any days in September. In an interview on 09/25/25 at 9:23 am, LVN C stated sometimes when he administered blood pressure medication, the previous blood pressure was populated, and he would not change it. LVN C stated he would check resident's blood pressure prior to administration but sometimes would not record it. LVN C stated if blood pressure medication was not given as ordered, the resident's blood pressure could decline, the resident could become dizzy or hypotensive (low blood pressure), and experience headaches or fainting. In an interview 09/25/25 at 10:00 am, Resident #16 stated he would get his blood pressure checked daily but could not say if he got his blood pressure medication as needed. In an interview on 09/25/2025 at 2:02 pm, ADON B stated it was important to document blood pressures accurately to understand where the resident was at. ADON B also stated it was important to see if the blood pressure medication needed to be held, if Resident #16 needed any additional medications, or if the physician needed to be contacted in case the blood pressure was out of parameters. ADON B stated Resident #16 could experience a possible stroke, hypertension or death if Resident #16's was given the blood pressure medication outside of parameters. ADON B stated there was no current process for auditing blood pressure. In a phone interview on 09/25/25 at 2:28pm, MA E stated she was new to the facility and worked at another facility where their computers were bigger, and she was simply not used to this facility's small computers. MA E stated if Resident #16's blood pressure was out of parameters then she would have given the medication. MA E stated if Resident #16's blood pressure was not documented then she did not know what to say. MA E stated she always took blood pressure on the residents that required them. MA E stated she did not use the same blood pressure as before, and if they were the same blood pressures, then that's what they were. MA E stated she did not know what else to say as she had always taken residents blood pressures and documented accurately. In an interview on 09/25/2025 at 3:55 PM, the DON stated nurses should always recheck an elevated blood pressure and administer any prn blood pressure medication the resident had. The DON also stated if a blood pressure was already elevated, and medication was not administered as ordered, the blood pressure could have continued to rise, and the resident could have had a stroke. Record Review of the facility's Administering Medications policy, dated December 2012, reflected: Policy Statement: Medications shall be administered in a safe and timely manner, and as prescribed. 3. Medication must be administered in accordance with the orders, including any required time frame. 4. Medications must be administered within one (1) hour of their prescribed time, unless otherwise specified (for example, before and after meals). Refer to Liberalized Medication Pass Policy if used. 19. The individual administering the medication must initial the resident's MAR on the appropriate line after giving each medication and before administering the next ones.

Based on observation, interviews and record review, the facility failed to store, prepare, distribute, and serve food in accordance with professional standards for food service safety for 1 of 1 kitchen reviewed and 2 of 2 nutrition rooms for storage, preparation, and sanitation.<BR/>The facility failed to use internal thermometers in 2 freezers.<BR/>The facility failed to maintain cleanliness of shelves, the ice machine, coffee cups, and microwave oven throughout the kitchen.<BR/>The facility failed to follow a proper cleaning schedule.<BR/>The facility failed to ensure kitchen utensils were in good working order.<BR/>The facility failed to ensure dented holding pans were not in use and on the clean rack. <BR/>The facility failed to ensure the dumpster side doors were kept closed. <BR/>The facility failed to ensure all containers of food in the refrigerator was labeled.<BR/>The facility failed to ensure boxes of food were not stacked too close to the ceiling in the walk-in refrigerator.<BR/>The facility failed to ensure personal items were not on the shelves with dry storage items and canned goods.<BR/>The facility failed to ensure male staff members with beards and mustaches were wearing their beard guards correctly.<BR/>The facility failed to ensure a kitchen staff member washed his hands after touching his phone and beard guard before returning to prep in the kitchen.<BR/>The facility failed to ensure the items in the resident nutrition refrigerators in the 100-hall and 200-hall medication rooms were labeled and dated.<BR/>The facility failed to maintain one oven door in good working order.<BR/>The facility failed to maintain proper water temperatures for the dishwashing machine, 3-compartment sink, sanitizer sink, and hand washing sink. <BR/>These failures could place residents who received meals and/or snacks from the kitchen at risk for food contamination, weight loss, and food borne illness.<BR/>Findings included:<BR/>Observation and initial tour of the kitchen on 03/04/25 at 8:35 am revealed no internal thermometers in the 3-door freezer or the chest type supplement freezer. The microwave oven a had thick baked on dark brown substance in a splattered pattern on the inside. There was large a wooden handled spatula that had multiple splinters chaffing off the handle. There was a large rubber spatula with pieces missing around the edges. There were 4 heavily dented holding pans in use. The underside of the shelf directly over the stove had a flaking dark red and brown substance. The ice machine had a removable brownish substance on the ice chute. There were dirty cups on a cart used for serving. 2 of 2 dumpsters had the side doors open. The handle on the right side of the oven was loose. There were roaches in the upper mechanical part of the ice machine. The dishwashing machine, 3-compartment sink, sanitizer sink, and hand washing sink were below temperature at 90-100 degrees. <BR/>Observation and re-visit to the kitchen on 03/05/25 at 9:15 am revealed 1 of 3 containers of food in the refrigerator was dated but not labeled. 5 dented pans remained on a clean rack. 2 large boxes of food were approximately 8 inches from the ceiling in the walk-in refrigerator. There were multiple personal items on the shelves with dry storage items and canned goods: 1 purse, 1 backpack, 3 used aprons, 3 hoodies, a partially full and opened 16-ounce bottle of water, and a thin, tin box of colored pencils. 2 male staff members with beards and mustaches were wearing their beard guards under their chins, exposing their facial hair. 1 staff member did not wash his hands after touching his phone and beard guard before returning to prep in the kitchen. 2 of 2 dumpsters had the side doors open. <BR/>Observation of the resident nutrition refrigerator in the 100-hall medication room on 03/06/25 at 8:40 am revealed a large partial tray of store-bought sandwiches that was unlabeled and undated. <BR/>Observation of the resident nutrition refrigerator in the 200-hall medication room on 03/06/25 at 8:44 am revealed two large disposable boxes of food from a local restaurant that were unlabeled and undated. <BR/>In an interview with the DM on 03/04/25 at 8:45 am, she said she did not know where the thermometers for the freezers were. She said she knew the thermometers were in there, but a shipment was coming today and the staff must have taken them out. She said staff was using the external digital thermometers on the 3-door freezer. She said she was not aware of the dirty microwave or spatulas. She said the microwave should have been cleaned as soon as whoever saw it that way. She said the wood on the spatula was coming off, could get in the food and make residents sick or get stuck in their teeth. She said the rubber spatula had pieces missing from the edges and probably got in the food because the rubber spatula was only used for the pureed foods in the puree machine. She said the holding pans had a lot of dents in them. She said the crevasses could harbor bacteria, which would get in the food and could make residents sick. She said the shelf above the stove was pretty dirty. She ran her fingers on the underside of the shelf and had bits of dark red and black flakes on her fingers. She said the substances were probably rust, could get into the food, and make residents sick or get in their teeth. She said she had cleaned the ice machine not too long ago but could not say when. She said the removable brownish substance on the ice chute was mold. She said the dirty cups were on the serving tray. She said the process for reporting equipment that needed to be repaired or replaced was for her to place the request in the facility's electronic reporting system, the MS received a text, and all requests were discussed in the daily morning meetings. She said staff were following a cleaning schedule, but did not have one posted and said my cleaning schedules are a mess.<BR/>The DM said she had been trying to get the handle on the oven door fixed for several weeks. She said the water in the kitchen had not been hot enough since they caught it Sunday 03/02/25. Temperature logs for the last 2 weeks were requested at this time. She said they would start using disposable dishes today.<BR/>In an interview and re-visit to the kitchen with the DM on 03/05/25 at 9:40 am, she identified a container of egg salad in the refrigerator that was not labeled and the use by date was today. She said the dented pans were not supposed to be in use because they were identified yesterday. She said she would have an in-service including dented pans. She said the boxes in the walk-in refrigerator were supposed to be 18 inches from the ceiling because they could block the sprinklers and become a fire hazard. She said personal items were not allowed in the dry storage area she identified as the emergency food closet. She said staff were supposed to use the hangers behind the door of the closet that was easier to get to than the shelves. She said she had told staff Over and over about this (personal items on the shelves). She said she had in serviced and trained staff about proper use of hair nets and beard guards, handwashing, and personal items. Cleaning schedules, facility policies for safe equipment, Proper disposal of trash, food storage and temperatures, in-services/training, and electronic request logs, were requested at this time. <BR/>In an interview with DA 1 on 03/05/25 at 9:50 am, she said the purse and one of the hoodies in the emergency food closet belonged to her. She said personal items were not supposed to be stored on the shelves of the emergency food closet or any dry storage area because of cross contamination and make other staff and resident's sick. She said the food she and others touched would have to be thrown away. She said she had been trained on where to store personal items, which was behind the door approximately 2 feet away from the shelves. <BR/>In an interview with DA 2 on 03/05/25 at 9:55 am, he said the backpack, water, and one of the hoodies belonged to him. He said personal items were not supposed to be stored on the shelves of the emergency food closet because outside items mixed with kitchen items could cause cross contamination and make other staff and resident's sick. He said he had been trained on where to store personal items, which was on the door approximately 2 feet away from the shelves. He said he washed his hands before and after he entered the area where his personal items were kept. <BR/>In an interview and observation with DA 3 on 03/05/25 at 10:00 am revealed his beard guard was under his chin, exposing his facial hair. He was standing over the main prep table in the kitchen and using his phone with bare hands. He said he forgot to put his beard and mustache guard up because it did not fit properly over his nose. He said exposed hair of any kind could cause cross contamination and make other staff and resident's sick. He said he had been trained on where to store personal items, which was on the door approximately 2 feet away from the shelves in the emergency food closet. He was observed returning to the prep table without washing his hands after touching his face and his phone. <BR/>In an interview with the MS on 03/05/25 at 3:30 pm, he said the process for reporting kitchen repairs or problems was the problem would be entered into the facility electronic reporting system. He said the ADM, himself, and corporate got a text alert from the electronic reporting system. He said he followed weekly and monthly tasks to stay prioritized. He said it was a collective effort to keep the dumpster doors closed and pick up trash around the dumpster. He said the side doors were to be closed at all times when not in use. The MS said the process for reporting kitchen repairs or problems was the problem would be entered into the facility electronic reporting system. He said the ADM, himself, and corporate got a text alert from the electronic reporting system. He said he followed weekly and monthly tasks to stay prioritized. He said he had work orders for the AC returns. He said one of the 4 water heaters was dedicated to the kitchen, 2 were dedicated to the halls. He said the 4th one was out of commission, and they were trying to source one or get a new one.<BR/>In an interview with ADON F on 03/06/25 at 8:48 am, she said all items in the resident refrigerators should be dated and labeled with the resident's names. She said she did not know how long the tray of store-bought sandwiches had been in the 100-hall resident refrigerator or who might have put it there. She said the food containers in the 200-hall resident refrigerator should not have been in there if it belonged to a staff member. She said cross contamination of outside unlabeled and undated food items could occur with resident items, and potentially make the residents sick. <BR/>In an interview with the ADM on 03/06/25 at 4:00 pm, he said he was notified Sunday (03/02/25) regarding the water temperature in the kitchen. He said one of the water heaters had a leak. He said the plumber came out Monday (03/03/25) and said the water heater was fine. The ADM said he checked the water heater after the plumber and that was when he found the water heater was not heating. The ADM said he called the plumber to the facility to check the water heater. The ADM said he did not check the water temperature in the kitchen on Monday (03/03/25). He said paper dishes were used on Monday because the water had not been hot enough to sanitize dishware and could make the residents sick.<BR/>Record review of the facility's undated Competency Checklist- Dishwasher revealed each dietary personnel received the training and were deemed competent in the following areas: Sanitation, meal service, dishroom, and kitchen safety.<BR/>Record review of the facility's undated Competency Checklist- [NAME] revealed each dietary personnel received the training and were deemed competent in the following areas: Sanitation, meal service, menus, food orders, and kitchen safety.<BR/>Record review of the facility's undated Competency Checklist- Dietary Aide revealed each dietary personnel received the training and were deemed competent in the following areas: Sanitation, meal service, menus, food preparation/service, and kitchen safety.<BR/>Record review of the facility's In-Service Log revealed all dietary personnel received the following in-service and each staff person signed the in-service that indicated receiving the in-service and understanding:<BR/>01/03/25 - Topic: Sanitation, uniforms, eating in kitchen<BR/>02/05/25 - Fire extinguisher and fire safety<BR/>02/07/25 - Cleaning and sanitation, state readiness<BR/>02/18/25 - Timeliness and attendance<BR/>Record review of the undated facility's Orientation/Pre-Survey In-service Checklist revealed all dietary personnel were provided the in-service regarding the following topics: Review menu, Tray line sanitation/Tray line Service, Pot and pan sink, Dishwasher, Food storage, Food preparation, and Meal service.<BR/>Record review of the facility's Daily and weekly cleaning schedules dated 01/01/25-01/31/25 included a 25-task list including can opener, food processsor, cutting boards, prep tables/countertops, beverage table, coffee ursn, pots and pans, stovetop/grill, floor, microwave, handwashing sink, and pot and pan sink. All tasks for all days of the month were checked off as having been done. <BR/>Record review of the facility's Daily and Weekly cleaning schedules dated 02/03/25-03/01/25 included a 26-task list including for mornings: dining room tables, juice dispenser, tea dispenser, coffee dispenser, thickened beverage dispenser, condiment/silverware bins, ice machine/scoop, 200-hall nutrition refrigerator, ice chest, service doors, and condiment holders. The morning schedule indicated no tasks were done on 02/03, 02/04, 02/06, 02/07, 02/08, or 02/09. For evenings: service carts and trays, dishroom, garbage cans and lids, hand sinks/soap/papertowels, service hall/back dock area, dishroom sinks, floors, mop bucket, mops, dry storage area, storeroom floor, water pitchers, drains, and dishmachine filters. The schedule indicated no tasks were done for 02/03, 02/07, and 02/08. Partial tasks were done the other days of the week for mornings and evenings. <BR/>Record review of the undated facility kitchen document titled, Policy and Procedure Manual-General HACCP (Hazard Analysis Critical Control Point) Guidelines for Food Safety Ch. 3:Food Production and Safety pg. 3-18 revealed under 9.Refrigerator/Freezer Temperatures a. Take the internal temperatures of each unit. 10. A. Be sure the wash and rinse temperatures are appropriate for the dish machine (Low Temp Type). Under Food Storage pg. 3-22 9. Food will be stored a minimum of 6 inches above the floor, 18 inches from the ceiling, and 2 inches from the wall with adequate space on all sides of stored items to permit ventilation. Racks and other storage surfaces will be clean and protected from splashes, overhead pipes, or other contamination (ceiling sprinklers .etc.) pg. 3-23 11. Leftover food will be stored in covered containers. Each item will be clearly labeled and dated before being refrigerated. 12. Refrigerated food storage: c. Every refrigerator must be equipped with an internal thermometer. F. All foods should be covered, labeled, and dated. Ch. 4 pg. 4-1:Food Safety and Sanitation 2. Employees a. All staff will be in good health, will have clean personal habits and will use safe food handling practices. C. Hair restraints are required and should cover all hair on the head. [NAME] nets are required when facial hair is visible. D. Employees will wash their hands just before they start to work in the kitchen and after smoking, sneezing, using the restroom, handling dirty dishes, touching face, hair, other people or surfaces or items with potential for contamination. Pg. 4-2 Food Storage a. stored food is handled to prevent contamination and growth of pathogenic organisms. Food is protected from contamination (dust, flies, rodents, and other vermin). Pg. 4-29 Pest Control under policy: .Appropriate action will be taken to eliminate any reported pest situation in the department. Pg. 4-21 Dry Storage areas under Policy: Dry storage areas will be maintained to keep food safe and free of infestation or contamination. 4. Ceilings must be free from water .to protect the food from leaking pipes, heat, or contamination. Pg. 4-4 Employee Sanitary Practices under Policy: All food and nutrition services employees will practice good personal hygiene and safe food handling procedures. 1. Wear hair restraints (hairnet, hat, and/or beard restraint to prevent hair from contacting exposed food. 2. Wash hands before handling food .6. Avoid touching mouth or face while preparing food and wash hands if contaminated.<BR/>food storage, personal items, nutrition rooms under section 10. Dishwashing a. Be sure the wash and rinse temperatures are appropriate for the dish machine.<BR/>Record review of facility kitchen policy revised 09/16/16, titled, Food-Related Garbage and Rubbish Disposal 7. Outside dumpsters provided by garbage pick up services will be kept closed . <BR/>Record review of the facility's undated Competency Checklist- Diet Aide/Wait Staff/Hostess revealed each dietary personnel received the training and were deemed competent in the following areas: sanitation, meal service, specific approved and corporate menus, food preparation/service, and kitchen safety.<BR/>Record review of the facility's Personal Hygiene and Health Reporting Chapter 4: Sanitation and Infection Control 4-7 policy and procedure dated 03/05/25 reflected Policy: All food and nutrition services employees will be trained on appropriate personal hygiene and health reporting 5. Hair should be neat and clean. Hair restraints must be worn around exposed foods, in the kitchen or food service areas and dining areas. 6. [NAME] and mustaches should be closely cropped and neatly trimmed. When around exposed foods, beards must be restrained using beard covers .9. Hands should be washed in the designated hand washing sinks . <BR/>References: FDA Food Code 2022 Ch. 2-4 Hygienic Practices 2-401 Food Contamination Prevention 2-401.11 Eating, Drinking, or Using TOBACCO PRODUCTS an EMPLOYEE shall eat, drink, or use any form of TOBACCO PRODUCTS only in designated areas where the contamination of exposed FOOD; clean EQUIPMENT, UTENSILS, and LINENS; unwrapped SINGLE-SERVICE and SINGLE-USE ARTICLES; or other items needing protection cannot result. (B) A FOOD EMPLOYEE may drink from a closed BEVERAGE container if the container is handled to prevent contamination of: (1) The EMPLOYEE'S hands; (2) The container; and (3) Exposed FOOD; clean EQUIPMENT, UTENSILS, and LINENS; and unwrapped SINGLE-SERVICE and SINGLE-USE ARTICLES. Ch. 3-305 Preventing contamination from the premises 3-305.11 Food Storage (A) Except as specified in (B) and (C) of this section, FOOD shall be protected from contamination by storing the FOOD: (1) In a clean, dry location; (2) Where it is not exposed to splash, dust, or other contamination. Ch. 4-202 Cleanability 4-202.11 Food-Contact Surfaces. (A)Multiuse FOOD-CONTACT SURFACES shall be: (1) Smooth; (2) Free of breaks, open seams, cracks, chips, inclusions, pits, and similar imperfections; (3) Free of sharp internal angles, corners, and crevices; 501 Equipment 4-501.11 Good Repair and Proper Adjustment. (A) EQUIPMENT shall be maintained in a state of repair and condition that meets the requirements specified under Parts 4-1 and 4-2. 4-602 Frequency 4-602.11 Equipment Food-Contact Surfaces and Utensils. (A) Equipment food-contact surfaces and utensils shall be cleaned: (5) At any time during the operation when contamination may have occurred. (C) Except as specified in (D) of this section, if used with TIME/TEMPERATURE CONTROL FOR SAFETY FOOD, EQUIPMENT FOOD-CONTACT SURFACES and UTENSILS shall be cleaned throughout the day at least every 4 hours.

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview, and record review the facility failed to, in accordance with accepted professional standards and practices, maintain medical records on each resident that were complete and accurately documented for 3 of 5 residents (Resident #3, Resident #4, and Resident #5) reviewed for accuracy and completeness of clinical records. <BR/>1. The facility failed to ensure administration of narcotic medication was accurately documented in the electronic medication administration record when Resident #3 received Lorazepam (a controlled medication [benzodiazepine] used to relieve symptoms of anxiety) 9 times between 01/10/25 and 01/13/25. <BR/>2. The facility failed to ensure administration of narcotic medication was accurately documented in the electronic medication administration record when Resident #3 received Tramadol (a schedule IV controlled opioid medication used to treat pain) 2 times between 01/10/25 and 01/11/25.<BR/>3. The facility failed to ensure administration of narcotic medication was accurately documented in the electronic medication administration record when Resident #3 received ABH gel (a cream containing Ativan (brand name for lorazepam, a controlled antianxiety medication), Benadryl (brand name for diphenhydramine, a non- controlled antihistamine), and Haldol (brand name for haloperidol, a controlled antipsychotic) 9 times between 01/11/25 and 01/14/25. <BR/>4. The facility failed to ensure administration of narcotic medication was accurately documented in the electronic medication administration record when Resident #4 received Acetaminophen with codeine #3 (a schedule III controlled opioid medication used to treat pain) 33 times between 01/01/25 and 02/04/25.<BR/>5. The facility failed to ensure administration of narcotic medication was accurately documented in the electronic medication administration record when Resident #4 received Tramadol (a schedule IV controlled opioid medication used to treat pain) 2 times between 01/23/25 and 01/29/25.<BR/>6. The facility failed to ensure administration of narcotic medication was accurately documented in the electronic medication administration record when Resident #5 received Lorazepam (a controlled medication [benzodiazepine] used to relieve symptoms of anxiety) 4 times between 02/03/25 and 02/06/25. <BR/>These failures could put residents at risk of improper medication administration based on inaccurate documentation. <BR/>The findings included:<BR/>1. Record review of Resident #3's admission record reflected an [AGE] year-old female, who was admitted to the facility on [DATE]. Her diagnoses included dementia (the loss of cognitive functioning), anxiety disorder (a mental health disorder characterized by feelings of worry, fear, or nervousness that are strong enough to interfere with a person's daily activities), stiffness to right shoulder, broken nasal bones, and muscle weakness. <BR/>Record review of Resident #3's admission MDS assessment, dated 01/17/25, reflected based on Section C: Cognitive Patterns, the resident had a BIMS score of 1, which indicated severe cognitive impairment.<BR/>Record review of Resident #3's comprehensive care plan reflected a focused area, initiated on 01/10/25, of pain medication therapy r/t stiffness of right shoulder, fracture of nasal bones, and age-related osteoporosis (a condition in which the bones become weak and brittle) with pathological fracture (broken bone caused by the weakness of the bone structure). The goal initiated on 01/10/25, was the resident would be free of any discomfort or adverse side effects from pain or medication through the review date. The interventions, initiated 01/10/25, were staff was to administer pain medications as ordered by the physician and review frequently for pain medication effectiveness. <BR/>Record review of Resident #3's January 2025e MAR reflected the physician's order for Lorazepam 1mg, 1 tablet to be given by mouth every 4 hours as needed for anxiety or agitation. The order start date was 01/11/25 and stop date was 01/15/25. Resident #3's eMAR reflected this medication was documented as administered to Resident #3 1 time as follows:<BR/>01/13/25 at 10:00 am by LVN I.<BR/>Record review of Resident #3's controlled drug receipt/record/disposition form for Lorazepam, dated 01/10/25 to 01/13/25, reflected 1 tablet of Lorazepam 1mg was administered to Resident #3 and not documented in the January 2025 eMAR for 9 of the 10 administrations as follows:<BR/>1/10/25 at 8:00 pm by LVN N. <BR/>1/11/25 at 1:30 am by LVN N. <BR/>1/11/25 at 9:00 am by LVN B.<BR/>1/11/25 at 5:00 pm by LVN B. <BR/>1/11/25 at 10:00 pm by LVN J.<BR/>1/12/25 at 2:00 am by LVN J. <BR/>1/12/25 at 7:00 pm by LVN N. <BR/>1/12/25 at 11:00 pm by LVN N.<BR/>1/13/25 at 4:00 am by LVN N.<BR/>Record review of Resident #3's January 2025 eMAR reflected the physician's order for ABH gel (Lorazepam 1mg, Diphenhydramine 25mg, Haloperidol 1mg) to be applied to the inner wrist every 4 hours as needed for agitation. The order start date was 01/11/25 and stop date was 01/15/25. Resident #3's eMAR reflected this medication was documented as administered to Resident #3, 1 of the 10 times that it was documented as administered on the controlled drug receipt/record/disposition form from 01/11/25 to 01/14/25.<BR/>Record review of Resident #3's controlled drug receipt/record/disposition form for ABH gel reflected the ABH gel was administered to Resident #3 and documented in the January 2025 eMAR for 9 of the 10 administrations as follows:<BR/>01/10/25 at 9:30 pm by LVN N.<BR/>01/11/25 at 1:40 am by LVN N.<BR/>01/11/25 at 2:00 pm by LVN B.<BR/>01/11/25 at 11:00 pm by LVN J.<BR/>01/12/25 at 8:00 pm by LVN N.<BR/>01/13/25 at 1:00 am by LVN N. <BR/>01/13/25 at 5:00 am by LVN N. <BR/>01/13/25 at 10:00 pm by LVN F. <BR/>01/14/25 at 2:00 am by LVN F.<BR/>Record review of Resident #3's January 2025 eMAR reflected the physician's order for Tramadol 50mg, 1 tablet to be given by mouth every 6 hours as needed for pain. The order start date was 01/11/25 and stop date was 01/15/25. Resident #3's MAR reflected this medication had no documented administrations.<BR/>Record review of Resident #3's controlled drug receipt/record/disposition form for Tramadol reflected 1 tablet of Tramadol 50mg was administered to Resident #3 and was not documented in the January 2025 MAR for 2 of the 2 administrations as follows:<BR/>1/10/25 at 8:00 pm by LVN N.<BR/>1/11/25 at 2:00 am by LVN N.<BR/>2. Record review of Resident #4's admission record reflected a [AGE] year-old male who was admitted to the facility on [DATE] with an original admission date of 10/04/24. His diagnoses included a local infection of the skin and subcutaneous (below the skin) tissue, infection of the right leg amputation stump (the end part of healthy tissue that remains after the diseased or injured part was surgically removed), and phantom limb syndrome with pain (a condition in which a person experiences pain sensations in a limb or part of a limb [in this case his right leg] that was surgically removed).<BR/>Record review of Resident #4's comprehensive care plan reflected a focused area, initiated on 11/15/24, of pain medication therapy (acetaminophen-codeine, tramadol) r/t bilateral (both sides) above the knee amputations. The goal initiated on 11/15/24, was the resident would be free of any discomfort or adverse side effects from pain or medication through the review date. The interventions, initiated 11/15/24, were staff were to administer pain medications as ordered by the physician and monitor/document for side effects and pain medication effectiveness. <BR/>Record review of Resident #4's physician orders reflected an order for Acetaminophen-Codeine 300-30mg, 1 tablet to be given by mouth every 6 hours as needed for pain level over 4. The order start date was 12/13/24 and modified on 01/16/25 to add not to exceed 3 grams (of acetaminophen) in 24 hours.<BR/>Record review of Resident #4's January and February 2025 eMARs reflected 1 tablet of Acetaminophen-Codeine 300-30mg was documented as administered to Resident #4 20 of the 54 times it was documented as administered on the controlled drug receipt/record/disposition form from 01/01/25 to 02/04/25.<BR/>Record review of Resident #4's controlled drug receipt/record/disposition form for Acetaminophen-Codeine reflected 1 tablet of Acetaminophen-Codeine 300-30mg was administered to Resident #4 and not documented in the January or February 2025 MARs 30 of the 50 administrations as follows:<BR/>01/01/25 at 8:00 am by LVN R.<BR/>01/02/25 at 11:00 pm by LVN J.<BR/>01/03/25 at 5:00 am by LVN J.<BR/>01/03/25 at 10:00 am by LVN S.<BR/>01/04/25 at 8:00 am by LVN S.<BR/>01/04/25 at 6:00 pm by LVN R.<BR/>01/05/25 at 12:00 am by LVN R.<BR/>01/05/25 at 8:00 pm by LVN R.<BR/>01/06/25 at 8:00 pm by LVN R.<BR/>01/07/25 at 9:00 pm by LVN R.<BR/>01/08/25 at 9:00 am by LVN S.<BR/>01/08/25 at 8:00 pm by LVN Q.<BR/>01/09/25 at 8:00 am by LVN S.<BR/>01/10/25 at 8:00 pm by LVN J.<BR/>01/12/25 at 6:00 pm by LVN J<BR/>01/15/25 at 6:00 pm by LVN J.<BR/>01/16/25 at 9:30 pm by LVN U.<BR/>01/17/25 at 3:20 am by LVN Q.<BR/>01/18/25 at 8:00 pm by LVN Q.<BR/>01/20/25 at 8:00 pm by LVN U.<BR/>01/24/25 at 8:00 pm by LVN B.<BR/>01/25/25 at 9:00 pm by LVN J.<BR/>01/26/25 at 1:00 am by LVN J.<BR/>01/26/25 at 5:00 am by LVN J.<BR/>01/26/25 at 7:00 pm by LVN R.<BR/>01/28/25 at 1:24 pm by ADON D.<BR/>01/29/25 at 1:07 pm by LVN P.<BR/>01/30/25 at 1:45 am by LVN Q.<BR/>01/30/25 at 3:42 pm by LVP P.<BR/>01/31/25 at 4:42 pm by LVN P.<BR/>02/03/25 at 6:00 pm by LVN J.<BR/>02/04/25 at 12:00 am by LVN J.<BR/>02/04/25 at 8:00 pm by LVN J.<BR/>Record review of Resident #4's physician orders reflected an order for Tramadol 50m g, 1 tablet to be given by mouth every 6 hours as needed for pain level over 5. The order start date was 12/15/24.<BR/>Record review of Resident #4's January 2025 eMAR reflected 1 tablet of Tramadol 50mg was documented as administered to Resident #4, 5 of the 7 times it was documented as administered on the controlled drug receipt/record/disposition form from 01/19/25 to 01/29/25.<BR/>Record review of Resident #4's controlled drug receipt/record/disposition form for Tramadol reflected 1 tablet of Tramadol 50mg was administered to Resident #4 and not documented in the January 2025 [DATE] of the 7 administrations as follows:<BR/>01/23/25 at 1:00pm by LVN P.<BR/>01/28/25 at 7:45pm by LVN Q.<BR/>3. Record review of Resident #5's admission record reflected a [AGE] year-old male who was admitted to the facility on [DATE]. His diagnoses included schizophrenia (a disorder characterized by hallucinations- seeing or hearing things that aren't real, disorganized thinking, and disorganized speech) schizoaffective disorder (mental health condition characterized by symptoms of schizophrenia and symptoms of a mood disorder such as depression), depression (a common mental health condition characterized by persistent low mood, loss of interest or pleasure in activities, and other symptoms that interfere with daily functioning), and generalized anxiety disorder (severe, ongoing anxiety that interferes with daily activities).<BR/>Record review of Resident #5's quarterly MDS reflected a BIMS score of 14, which indicated he was cognitively intact.<BR/>Record review on of Resident #5's comprehensive care plan reflected a focused area initiated on 07/10/24 of the use of antianxiety medication r/t anxiety disorder. The goal initiated on 07/10/24 was the resident would be free from discomfort or adverse reactions r/t antianxiety therapy through the review date. The interventions initiated on 07/10/24 included staff was to administer antianxiety medications as ordered by the physician and monitor for side effects and effectiveness every shift. The care plan also reflected a focused area initiated on 06/24/24 of a mood problem r/t schizoaffective disorder, depression, and anxiety. The goal initiated on 06/24/24 was the resident would have improved mood state (no s/sx of depression, anxiety, or sadness) through the review date. The interventions initiated on 06/24/24 included staff was to administer medications as ordered and monitor/ document for side effects and effectiveness.<BR/>Record review of Resident #5's physician orders reflected an order for Ativan 0.5mg, 1 tablet to be given by mouth every 8 hours as needed for anxiety. The order start date was 01/31/25.<BR/>Record review of Resident #5's February 2025 eMAR reflected 1 tablet of Ativan 0.5mg was documented as administered to Resident #5, 5 of the 8 times it was documented as administered on the controlled drug receipt/record/disposition form from 02/02/25 to 02/05/25.<BR/>Record review of Resident #5's controlled drug receipt/record/disposition form for Ativan reflected 1 tablet of Ativan 0.5mg was administered to Resident #5 and not documented in the February 2025 MAR, 3 of the 8 administrations as follows:<BR/>02/03/25 at 5:03 pm by LVN V.<BR/>02/04/25 at 8:00 pm by LVN J.<BR/>02/05/25 at 4:00 am by LVN J.<BR/>In an interview on 02/04/25 at 3:44 pm, LVN B stated LVN B stated anytime narcotics were administered it was supposed to be documented in the computer and on the narcotic log. LVN B stated he sometimes forgot to document it on the computer MAR. LVN B stated if it was not documented accurately, it could lead to a resident being over or under medicated. LVN B stated the last in-service on medication administration and documentation was last month and it was usually done about every 3 months.<BR/>In an interview on 02/05/25 at 9:46 am, the DON stated when narcotic medications were administered the nurse was supposed to document it on the narcotic log as well as on the eMAR. The DON stated his expectation was nurses documented accurately and timely when medications were administered otherwise residents could receive their medications too early or too late which could lead to a resident having an uncontrolled medical issue related to the specific medication. <BR/>In an interview on 02/05/25 at 11:02 am, ADON E stated her expectation was all nurses documented all information, not just medication administration, timely and accurately so that the residents received the care needed and the medications as prescribed. ADON E stated they had an in-service regarding medication administration, medication storage last month and in-services were done once every month or three months and as needed. <BR/>In a telephone interview on 02/05/25 at 11:54 am, LVN F stated any time narcotic medications were given, it was to be documented in the narcotic log and in the eMAR, but she forgot to document it in the computer sometimes if she was busy.<BR/>In an interview on 02/05/25 at 4:30 pm, LVN I stated when narcotics were administered, they were documented in the narcotic log and the eMAR. LVN I stated if it was not documented correctly she would get into trouble and it would possibly lead to a medication error such as a resident being over medicated or under medicated because a medication was given too soon or too late. LVN I stated the last in-service on medication administration, documentation, and narcotics was in January.<BR/>In an interview on 02/05/25 at 5:51 pm, LVN J stated when a narcotic was administered, it was documented in the narcotic logbook and the eMAR. LVN J stated he sometimes forgot to document it in the eMAR which could lead to the resident being overmedicated and could result in a medication error, possible overdose, respiratory depression, hospitalization, or even death if the nurse after him gave an as needed narcotic or sedative medication and did not check the log first. LVN J stated the last in-service on medication administration and narcotics was a couple of weeks ago and they were in-serviced anytime a new nurse was hired or at least every 3 months.<BR/>In interview on 02/06/25 at 9:55 am, LVN L verbalized the proper procedure for narcotic check and signed off at shift change. LVN L stated the last in-service on medication administration/ storage and narcotic checks/ documentation was in the evening of 02/05/25.<BR/>In an interview on 02/06/25 at 11:15 am, LVN N stated when a narcotic was given, it was supposed to be written in the narcotic log and documented in the eMAR but when it was really busy, she would sometimes get sidetracked and not document it in the eMAR. LVN N stated she had never not logged it on the narcotic log. LVN N stated if a medication administration was not documented in the eMAR and another nurse gave the same medication again, it could cause a resident to be over medicated which could lead to increased side effects, hospitalization, etc . LVN N stated the last in-service on medication/narcotic administration/documentation was last month and were done at least quarterly.<BR/>Record review of the facility's Administering Medications policy. dated April 2019. reflected in part:<BR/>23. The individual administering the medication initials the resident's MAR on the appropriate line after giving each medication and before administering the next ones.<BR/>24. As required or indicated for a medication, the individual administering the medication records in the resident's medical record:<BR/> a. the date and time the medication was administered .<BR/> f. any results achieved and when those results were observed; and<BR/> g. the signature and title of the person administering the drug.<BR/>Record review of the facility's Documentation of Medication Administration policy, dated April 2007, reflected in part:<BR/>Policy Statement<BR/>The facility shall maintain a medication administration record to document all medications administered.<BR/>Policy Interpretation and Implementation<BR/>1. A Nurse or Certified Medication Aide (where applicable) shall document all medications administered to each resident on the resident's medication administration record (MAR).<BR/>2. Administration of medication must be documented immediately after (never before) it is given.<BR/>3. Documentation must include, at a minimum:<BR/> d. date and time of administration;<BR/> f. signature and title of the person administering the medication; and<BR/> g. resident response to the medication, if applicable (e.g., PRN, pain medication, etc.).

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview, and record review the facility failed to ensure all essential equipment is maintained in safe operating condition for 1 (Resident #1/R #1) of 5 residents reviewed for maintenance of medical equipment, in that:<BR/>The facility failed to recognize a trapeze bar hanging above resident's bed installed by family member without consent from facility. The device was attached to the resident's bed overnight from 6/23/23 until morning of 6/24/23. <BR/>The trapeze equipment fell onto R #1 when he was adjusting himself in bed which resulted in R #1 sustaining a serious injury of a left tibia and fibula fracture and concussion.<BR/>This failure of identifying and preventing the installment and maintenance of unapproved medical equipment could lead serious injury for residents requiring medical equipment. <BR/>The findings included:<BR/>Record review of R#1 clinical file revealed a [AGE] year-old male, with an original admission date of 1/17/2023. Diagnosis included Paraplegia (paralysis of the legs and lower body, typically caused by spinal injury or disease), Fracture of left tibia (also called the shin) and fiula (outer smaller bone between the knee and ankle), sacral spinal cord injury (bottom of the spine between the lumbar spine and tailbone), and unstageable sacral (tail bone area) pressure ulcer (full thickness skin and tissue loss that is obscured by slough or eschar. Slough and eschar are necrotic tissue that prevent the assessment of the true depth and extent of the ulcer). <BR/>Record review of R #1's Physician Orders dated 04/25/23 revealed R #1 May use trapeze bar to aid in bed mobility and to help reposition in bed. <BR/>Record review of R #1's Minimum Data Set, dated [DATE] revealed R#1 had a BIMS of 11 (Moderate Impairment), required extensive assistance with transfers, and limited assistance with bed mobility.<BR/>Record review of hospital records (radiology report) dated 6/26/2023 revealed R #1 suffered from a left tibia/fibula fracture and a concussion. <BR/>Record review of R #1's Care Plan dated 7/19/2023 revealed R#1 had no care plan for the use of a trapeze bar. <BR/>Interview with ADON A on 9/19/2023 at 11:31am. ADON A stated, that the trapeze had fallen on R #1, and R #1 was sent out. ADON A stated R #1 would use call light but not sure if R #1 used call light that early morning. ADON A stated that all he knows is that he got a call by staff when incident occurred, and that R #1 was sent out to ER. <BR/>Interview with ADON B on 9/19/2023 at 11:33am stated that allegedly family member installed the trapeze bar against facility advice but not sure when it was installed. ADON B stated she does not know if maintenance had checked it out after it was installed but did not see family member install it and does not know exactly what happened as ADON B was not at the facility at the time of incident. <BR/>Interview with DON on 9/19/2023 at 11:35am revealed that the family member of R #1 stated he was going to install the trapeze bar and the previous administrator told R #1's family member that maintenance would install it. The DON stated family member stated no and would install it himself. DON stated maintenance staff member at that time was let go and DON was not sure if maintenance personnel checked to see if a trapeze bar was installed correctly. The DON stated she was not working at the facility of the time of the incident. The DON said the expectation of rounding by nurses should be done every two hours but since she was not working at the time of the incident, she is unaware if rounding was done every two hours as required.<BR/>Interview with the Administrator on 9/19/2023 11:44am revealed that family was not allowed to install equipment. The Administrator provided the facility admission packet with policy about outside medical equipment and stated new measures have been put into place regarding medical equipment being installed. The Administrator stated the facility had a new Maintenance Director and all medical equipment needing to be set up was done only by maintenance and work order was submitted either through TELS system or through a maintenance log. The Administrator stated that all family were made aware upon admission that no personal medical equipment were to be installed by anyone other than maintenance and resident must have an MD order for medical equipment. The Administrator stated there were no sign in sheets for the month of June 2023 to show when R #1's family member may have entered the building around the time of incident. The Administrator stated he would be in-servicing staff on 9/20/2023 on the Process of family brining in medical equipment and other items from home to use in the facility and maintenance would check medical equipment and other items brought in by family members to ensure safety. The Administrator stated that he could not locate all of the files (investigation) conducted by the previous Administrator. <BR/>Interview on 9/19/2023 at 1:33pm with the Maintenance Director revealed she had been working at the facility as of June 28, 2023 (after incident). The Maintenance Director searched the work order system TELS, for the month of June 2023 for any prior work orders for a trapeze bar and none were found. <BR/>Telephone interview on 9/19/2023 at 2:08pm with CNA A revealed she arrived at work on 6/24/2023 at approximately 6:00am, clocked in, and she started checking in on residents, that is when CNA A noticed that there was something behind R #1's bed, and turned on the light and realized there was a trapeze bar and headboard on the floor behind R #1's head of bed. CNA A stated she worked on 6/23/2023 and the trapeze bar was not there on her shift, explaining she routinely worked 6:00am and 6:00pm (record review of facility schedule confirmed CNA A did work on 6/23/2023). CNA A stated when she turned on R #1's light, she noticed R #1 was half covered with his blanket and resident was laying in an unusual position, CNA A started covering resident and getting him straightened up in bed when she saw redness on R #1's left leg and started asking R #1 if he was hurting and what happened. CNA A stated R #1 told her that the bar fell on him. CNA A stated R #1 was acting confused, and immediately got the charge nurse. CNA A said the oncoming charge nurse came into R #1's room and assessed R #1 and then R #1 was sent out to ER. CNA A stated that during shift report with CNA B, CNA B stated she did not know what happened and did not say if she heard anything loud or noise coming from R #1's room.<BR/>Telephone interview on 9/20/2023 at 1:31pm with LVN A revealed she had just come on shift on 6/24/2023 and it was reported to her by CNA A and CNA B about R #1's left leg. LVN A said she went to assess R #1 and noted his left leg was bruised/discolored with no other obvious injuries noted on R #1. LVN A said R #1 answered questions appropriately at that time and told LVN A that he was adjusting himself in bed and the bar fell on him. R #1 denied pain due to him being paralyzed from the waist down. A non-emergent transportation van was called due to no change in altered mental status and resident was transported to local hospital. LVN A stated during shift report, the charge nurse she was relieving did not report anything about a trapeze bar or having any knowledge about the incident or injury.<BR/>Interview on 9/20/2023 at 2:25pm with R #1's roommate. Roommate was only able to nod or shake head no in response to a question. R #1's roommate shook head no stating he did not hear or see anything at time of incident. <BR/>Telephone interview on 9/20/2023 at 9:32am with CNA B revealed R #1 turned on the call light and when CNA B went to answer R #1's call light, R #1 requested a sheet to cover himself. CNA B stated she went and grabbed two flat sheets and went to assist R #1 with covering up and that is when CNA B noticed a bruise to R #1's left leg. CNA B asked R #1 if he fell and how he got the bruise. R #1 stated the weight (from trapeze bar) fell on him. CNA B stated that R #1 told her that they already had to tighten it (trapeze bar) once because it came loose. CNA B stated that she does not know who tightened the trapeze bar and did not see it before and did not see anyone come in and install it but thinks a family member did because it was installed with wood, and it did not look right. CNA B stated she went and told LVN A of her findings and does not know what happened after that. CNA B stated that was suppose to round every two hours but usually more often than that because she stays busy answering call lights. CNA B stated that she heard nothing fall or any noises coming out of R #1's room and R #1 never complained of pain or called for help. <BR/>Interview with SW on 9/20/2023 at 1:24pm stated, she did not know anything about R #1's situation since it happened on a weekend. The SW stated she heard from the previous administrator that R #1's family member had installed the trapeze bar over the weekend and apparently no one saw when the family member came to install the trapeze bar. <BR/>Interview on 9/20/2023 at 1:42pm with the Chief Compliance Officer stated, the administrator called him and informed him about R #1's incident. Chief Compliance Officer was told R #1's family member installed a trapeze bar and when R #1 was adjusting himself, the headboard came off with the trapeze bar still attached to headboard. Chief Compliance Officer stated R #1's family member installed the trapeze bar between Friday (6/23/2023) night or Saturday (6/24/2023) morning but does not know for sure. Chief Compliance Officer was not in the building and has no knowledge if the former maintenance staff checked the trapeze bar for safety.<BR/>Telehone interview on 9/20/23 at 3:31pm with LVN B stated R #1's incident was discovered at shift change but did not hear anything during the shift (6pm-6am). LVN B stated she went into R #1's room approximately 5 times during her shift, but R #1 did have a roommate so at times she was in there for the roommate and not R #1. LVN B denied seeing any trapeze equipment in R #1's room.LVN B stated CNAs were supposed to round every two hours and if she had to guess, the CNA 's went into R #1's room at least 6 times but was not sure. LVN B stated she just started working at the facility around the 2nd or 3rd week of June 2023 and did not know R #1 well at that time and did not know who installed the trapeze bar.<BR/>Telehone interview on 9/202023 at 2:29pm with R #1 stated, at first the VA installed the trapeze bar then stated the facility maintenance staff installed the trapeze bar. R #1 stated his family member did not install the trapeze bar. R #1 stated he did not remember what time the incident occurred, stating maybe during the day or evening, then stated it was probably during the day, but R #1 did say the trapeze bar fell on him when he was trying to adjust himself in bed. R #1 stated he thought it was the next day when a CNA came into his room and found out what happened but did not remember what CNA or when this was. R #1 remembered he was taken to the hospital and said he did not recall anything else.<BR/>Telephone interview with previous Administrator on 9/27/2023 at 9:56am stated he recalled a bit of information about the incident involving R #1. The Administrator stated R #1's family member apparently installed the trapeze bar on R #1's headboard over that weekend and when R #1 was adjusting himself in bed, the trapeze bar fell on R #1 and R #1 was sent out to the hospital for further evaluation. The Administrator said to his knowledge, no staff member saw the family member install the trapeze bar. The Administrator stated he had no idea the trapeze bar was installed until after the incident ocurred and that is when the Administrator spoke with R #1's family member about facility protocols of medical equipment being installed by maintenance for safety. The Administrator stated that the family member stated he was just trying to help R #1 and did not know it could cause harm. <BR/>Telephone interview on 9/27/2023 at 10:13am. with previous Maintenance Director stated he did not install the trapeze bar and had no knowledge of the trapeze bar ever being installed until after the incident with R #1 took place. Previous Maintenance Director said that usually, the nurse or therapist would notify him that medical equipment needed to be installed and put the order into the workorder system identified as the TELS system. Previous Maintenance Director stated that no work order was placed and was not requested by nurses or by the therapy department and had no knowledge of a trapeze bar needing to be installed or that it was ever installed. <BR/>Interview on 9/27/2023 at 2:17pm. stated there was no DON at the time of the incident. Chief Officer of Compliance was not the DON but acting as the go to person for DON concerns/duties. <BR/>Interview with the Administrator on 9/27/2023 at 2:20pm. revealed the current management team, Monday-Friday all resident rooms were checked for any new equipment so it could be checked by maintenance. The Administrator stated as far as weekend maintenance check on equipment, he [NAME] unsure of what policy was put in place for that. The Administrator stated there is no current policy for Medical Equipment installation other than what is in the admission packet. <BR/>Interview on 9/27/2023 at 5:05pm with the Administrator stated the facility now requireed a key code (new code has been installed) to enter the building that only staff will have, and all visitors would now have to ring the doorbell to have staff personnel to let them into the building and sign in so visitor monitoring would be set into place as of 9/27/2023. The Administrator stated that staff have been re-educated on not allowing any equipment brought in by families or residents without the approval by Administrator. The Administrator gave this surveyor three logs dated 5/10/2023, 7/26/2023, and 9/21/2023 of bed check reviews making sure beds are working in each hall and if any new equipment had been installed. The Administrator stated that there is a logbook of any new equipment brought in by family or residents that the administrator will review and will approve if able and would get maintenance to install. <BR/>Interview on 9/28/2023 at 10:54am with Director of Housekeeping stated R#1's family member came in around 10:00am or 11:00am (date unknown) and asked the Previous Maintenance Director about installing the trapeze bar. Previous Maintenance director told family member that the trapeze bar R #1's family member was wanting to bring in from home was not made for that kind of bed (R #1's bed). R #1's family member asked why, and previous Maintenance Director stated that there would need to be a doctor's order and does not remember what day this took place. R #1's family member stated alright, and Director of Housekeeping was not sure if R #1's family member left with the equipment. The Director of Housekeeping and previous Maintenance Director did a room check after lunch and equipment was not installed in R #1's room. The Director of Housekeeping stated that her last room check was around 5:00pm or 6:00pm that day (date unknown) and equipment was not in R #1's room. The Director of Housekeeping stated on the next day in the morning around 9:00am (date unknown) a room check was conducted in R #1's room, and trapeze bar was not installed. The Director of Housekeeping stated another room check was done at end of day around 5:00pm or 6:00pm and trapeze bar was not in R #1's room. Director of Housekeeping stated that she was off weekends and did not see any equipment installed during her weekly shift after having conversation with R #1's family member prior to incident. The Director of Housekeeping stated that she did not report her knowledge of this information until 9/27/2023 after hearing why state surveyor was in the building. The Director of Housekeeping said she was never asked about her knowledge of events by anyone prior to her advising current Administration on 09/27/23.<BR/>Interview on 9/28/2023 at 11:02am with MA A stated she was at the end of the 200 hall passing meds and overhead a conversation with the Housekeeping Director and Previous Maintenance Director with R #1's family member about a trapeze bar being installed in R #1's room. MA A said the previous Maintenance Director informed R #1's family member he was not allowed to install the trapeze equipment. MA A stated the next day (June 23, 2023) when MA A returned to work, the trapeze bar was already installed around 10:30am. MA A stated she did not report it to anyone because she assumed that they (R #1's family member and facility) came to an agreement of trapeze bar being installed. MA A stated the equipment was up over the bed but could not describe how it was installed and only saw the triangle bar hanging down. MA A said she never saw R #1 using the trapeze bar. MA A said she did not know there was an issue with the trapeze bar prior to 09/27/23 until the Director of Houskeeping informed her of the incident. MA A said she then informed the Administrator that she had overheard the conversation between R #1's family member, previous Maintenance Director, and hDirector of Housekeeping. MA A stated no other staff members asked her about the trapeze bar prior to 9/27/2023. MA A stated on June 23, 2023, around 8:00am to 8:00pm was the last time she saw the trapeze bar on R #1's bed. MA A stated the next day (June 24, 2023), R #1 was not in his room and MA A was informed R #1 was in the hospital and saw the trapeze equipment down laying on R #1's bed. <BR/>Telephone interview on 9/28/2023 at 2:48pm with R #1's family member stated, R #1 was having trouble transferring and moving around in bed and R #1 requested to have his trapeze bar he used at home. R #1's family member went and spoke to the previous Administrator about installing his personal home trapeze bar. R #1's family member had asked previous Administrator if he could bring in the bed R #1 used at home to the facility, but previous Administrator said no. R #1's family member stated previous Administrator said that maintenance would install the trapeze bar, but after weeks went by, and nothing was installed R #1's family member spoke with previous Administrator again and previous Administrator stated R #1's family member could go ahead and install the equipment himself. R #1's family member stated that no one ever told him no he could not install the equipment after the second request. The family member then stated that previous Administrator initially stated he had to wait for maintenance to install it so after waiting for a long period of time, that is when previous Administrator said R #1's family member could install the trapeze bar. R #1' family member and another family member installed the trapeze bar onto R #1's headboard like it was installed at home using wood and bolts. R #1's family member stated he installed the trapeze bar and was in use at the facility for about a month in a half but cannot remember the exact date of installation.<BR/>Record review of in-service dated 6/25/2023, 6/26/2023, 6/29/2023, and 09/27/23 revealed multiple signatures of staff receiving Abuse and Neglect in-servicing.<BR/>Record review of in-service dated 9/20/2023 on process of family brining in medical equipment and other items from home to use in the facility. Maintenance to check all equipment and other items brought in by family members to ensure safety. <BR/>Record review of facility admission packet states, Personal Furnishings and Medical Equipment- Residents may use his or her personal furniture, medical equipment, and similar items to the extent practicable, and provide that such items meet facility safety standards and do not infringe upon the rights of other residents or pose a danger to the health or safety of individuals in the facility. For safety reasons, Facility must approve any addition or rearrangement of furniture, appliances, hanging of pictures, posters, or other similar activities.

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interview and record review the facility failed to ensure that all alleged violations involving abuse, neglect, exploitation, or mistreatment were reported immediately to the appropriate State Agency, but no later than 2 hours after the allegation was made, for 1 of 5 Residents (Resident #1) reviewed for reporting allegations of abuse and/or neglect. The facility failed to report Resident #1's fall with a major injury on 06/01/25 in which Resident #1 sustained a left hip fracture. State Agency was not notified of the fall with injury. This failure could result in placing residents at increased risk for not receiving a proper or thorough investigation. The findings included: Record review of Resident #1's face sheet dated 07/31/25 revealed an [AGE] year-old female with an original admission date of 01/12/23 and a current admission date of 06/05/25. Pertinent diagnoses included Displaced Intertrochanteric Fracture of Left Femur (a common hip fracture which occurs in the upper part of the femur which typically required surgical intervention); Other Abnormalities of Gait and Mobility, Dementia (a decline in cognitive function which affects daily life, memory, reasoning, and language skills), Alzheimer's Disease (the most common form of dementia, characterized by problems with memory, thinking, and behavior), and Blindness to the Left Eye. Record review of Resident #1's care plan initiated 06/15/2023 and revised 07/25/25 revealed resident was at risk for falls related to gait and balance problems. Interventions included anticipate and meet the resident's needs, follow facility fall protocol, and evaluate and treat as ordered. Resident #1's care plan initiated 01/16/2023 and revised 01/03/2025 revealed Resident was an elopement risk as evidenced by wandering; interventions included distracting Resident #1 from wandering by offering diversions, structured activities, food, conversation, television, books, and/or listening to the radio in her room. Other interventions included Resident #1 would be redirected when wandering into other residents' rooms or as needed, and Resident #1 would reside in memory care unit for safety. Resident #1's care plan also included the actual fall on 06/01/25 with serious injury. It was initiated on 06/03/25. Interventions included determine and address causative factors of the fall. Record review of Resident #1's Quarterly MDS assessment dated [DATE] section C, cognitive patterns, revealed a BIMS score of 00 (severe cognitive impairment). This MDS revealed no falls since admission, entry, reentry, or prior assessment. Record review of Resident #1's Quarterly MDS assessment dated [DATE] section C, cognitive patterns, revealed a BIMS score of 0 (severe cognitive impairment). This MDS revealed fall with major injury requiring surgical intervention. There was no provider investigation or internal investigation for the fall of the unsupervised Resident #1 done by the facility, so there was no review done of a provider or facility investigation. Record review of Resident #1's Fall Risk Evaluation dated 03/04/25 revealed Resident #1 wanders; no falls in past 3 months; regularly incontinent; balance problem while standing/walking. Resident was considered High Risk for falls. Record review of Resident #1's progress note dated 06/01/25, written by LVN-I, revealed a male resident came out of his room and said there was a woman in his room on the floor. Resident #1 was found on her left side, and two CNAs were called to room for assistance. There was a small hematoma to left brow. Resident #1 was in severe pain to left thigh. Staff assisted Resident #1 into wheelchair and assisted her to bed. Left leg was shorter than right leg. Record review of Resident #1's Hospital Summary - Orthopedic Discharge Instructions dated 06/05/25 revealed Resident #1 underwent open reduction with internal fixation (surgical procedure to repair broken bones) on 06/02/25. Pertinent information included per [family member], [Resident #1] was found in another resident's room and had fallen. The Assessment and Plan portion of the hospital summary revealed unwitnessed fall. The Hospital Diagnoses portion of the hospital summary revealed unwitnessed fall. In an interview on 07/30/25 at 3:35 PM LVN-I stated she had not seen Resident #1 fall. She stated it was an unwitnessed fall, and Resident #2 had found Resident #1 on the floor in his room. LVN-I stated Resident #1 had severe pain with facial grimacing and moaning, and when she assessed Resident #1 she was noted to have had some bruising as well as a deformity in which one leg was noted to be longer than the other leg. She stated two CNAs assisted her with getting Resident #1 up and to the wheelchair, then to the bed in her room, then notified provider and EMS. LVN-I stated she notified the facility on-call number (the afterhours number to be notified) of the fall like she was supposed to, as well as documented the fall in Resident #1's chart. In an interview on 07/30/25 at 3:48 PM ADON-A stated Resident #1 had not had any other recent falls since 09/04/24 in which she had wandered into another resident's room and had a fall. She also stated she only knew what she had read about the fall from LVN-I's progress note as an investigation had not been done. ADON-A stated she had discussed Resident #1's fall with the DON, and an incident report had been done, but an investigation was not done. She stated the DON and Administrator determine if an investigation should be completed and if an incident was considered a reportable incident. In an interview on 07/30/25 at 4:21 PM the DON stated Resident #1's fall was reported to him during the morning meeting the next morning. The DON stated he did not further investigate the incident after he was made aware. The DON also stated he did not investigate the staffing supervision at the time of the incident. He also stated LVN-I reported to whomever was on-call the night of the fall, then it was discussed at the morning meeting the next morning, in which he went over clinical needs and reviewed the incidents and accidents. The DON stated Resident #1's fall was reported to the administrator in the morning meeting as well, but he and the administrator both assumed it was a witnessed fall because they interpreted LVN-I's progress note as there was a resident in the room with Resident #1 when she fell, and they did not feel it needed to be investigated any further or reported to the state. In an interview on 07/30/25 at 4:45 PM the Administrator stated he remembered an incident report was done, and Resident #1 had a fracture from the fall. He stated Resident #2 had reported there was a lady on his floor, and Resident #2 had found her on the floor. The Administrator stated he did not conduct an investigation regarding the supervision of the staff or how the fall occurred, and he had not done any further interviews or investigations into this incident because he had not thought it was necessary or a reportable at the time, but he stated now looking back he felt like this incident should have been investigated further, and if he would have realized it was an unwitnessed fall with a major injury, he would have reported it within 2 hours. The administrator stated unwitnessed falls with major injuries should always be reported, and he was the person who should have, and typically did, report incidents to the state. The Administrator stated there was no specific policy on how or what to report, but he followed the stated and CMS guidelines on how and what to report. Record Review of the Long-Term Care Regulation Provider Letter, issued 08/29/2024, revealed 2.1 Incidents that a NF must report to HHSC: A NF must report to CII the following types of incidents, in accordance with applicable state and federal requirements: Abuse, Neglect, Suspicious injuries of unknown source, and/or Emergency situations that pose a threat to resident health and safety. When to report: Immediately, but not later than two hours after the incident occurs or is suspected.

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interview, observation and record review, the facility failed to develop a comprehensive person-centered care plan based on assessed needs that included measurable objectives and timeframes to meet the resident's medical, nursing, mental, and psychosocial needs and describes the services that were to be furnished to attain or maintain the resident's highest practicable physical, mental, and psychosocial well-being for 1 (Resident #43) of 5 residents reviewed for comprehensive person-centered care plans. <BR/>The facility failed to develop and implement Resident #43 ' s care plan to include oxygen therapy. <BR/>This failure could affect the resident by placing them at risk for not receiving care and services to attain or maintain the resident's highest practicable physical, mental, and psychosocial well-being. <BR/>The findings included: <BR/>In an observation on 03/04/2025 at 11:00 AM of Resident #43, revealed he did not have any oxygen on, and there was no oxygen concentrator, tubing or other equipment in his room.<BR/>Record review of Resident #43 ' s face sheet dated 03/05/25 revealed a [AGE] year-old-male with an admission date of 03/12/24. Diagnoses include COPD (Chronic Obstructive Pulmonary Disease is a lung condition caused by damage to the airways and alveoli, usually from smoking or other irritants). <BR/>Record review of Resident #43 ' s Quarterly MDS assessment dated [DATE], Section C, Cognitive Patterns, revealed a BIMS score of 11 (moderately impaired cognition). The MDS did not indicate anything regarding oxygen or respiratory therapy. <BR/>Record review of Resident #43 ' s physician orders revealed an order dated 03/04/25 for Oxygen 2 liters via nasal cannula to maintain saturations &gt;92% as needed for SOB; it also revealed an order dated 01/08/25 and discontinued on 03/04/25 for Oxygen 2-4 LPM as needed for SOB with saturations &lt;93%. <BR/>Record review of Resident #43 ' s care plan on 03/05/25 revealed no care plan for oxygen, to include no oxygen diagnosis on the care plan, no oxygen status on the care plan, no oxygen orders on the care plan, no oxygen parameters on the care plan, and no oxygen equipment listed on the care plan. <BR/>In an interview with LVN-G on 03/04/25 at 11:35 AM, she stated that the nurses utilized the care plans to determine specific things about the residents ' orders, such as oxygen parameters, foley catheters, EBP precautions, preferences, likes and/or dislikes. She stated that the care plans were updated by the MDS nurse and IDT team. <BR/>In an interview with the MDS Nurse on 03/05/25 at 5:59 PM, she stated she reviewed Resident #43 ' s care plan, and the oxygen care plan was not there, but it should have been. She stated if things were not care planned appropriately residents may not get the appropriate care they needed. She also stated the care plan was usually updated by the IDT team. <BR/>In an interview with the DON on 03/06/25 at 9:17 AM, he stated the MDS nurses typically updated the care plans, but they were new to it and still learning. He stated if he was putting an order in himself, he went ahead and clicked over to the care plan and updated it so that he knew it was done, but also the IDT team met, reviewed, revised, and updated care plans. He stated the care plan was there to help the nurses to understand more about what was went on with each resident, and without the care plan, the resident may not get the appropriate care or treatment they needed. He also stated that oxygen was something that should have been care planned. <BR/>In an interview with ADON-F on 03/06/25 at 2:15 PM, she stated that care plans were updated by MDS and the IDT team. She stated if it was a clinical care plan, it was usually updated by the MDS nurse, and Oxygen was something that should have been care planned. She also stated that care plans were used by the nurses to determine specific things about the residents ' orders, diagnoses, preferences, likes, needs, wants, parameters, and if not added or updated, important care could be missed.

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interviews, and record review, the facility failed to ensure that each resident received adequate supervision to prevent accidents for 1 of 5 resident's (Residents #1) reviewed for accidents/supervision in that:<BR/>CNA B failed to have a second staff assist her with care for Resident #1 and Resident was left unattended and rolled off her bed during incontinent care on 06/12/24.<BR/>This failure could place residents at risk for injuries related to falls.<BR/>The findings were:<BR/>Record review of Resident #1's Face Sheet dated 06/16/21 documented a [AGE] year-old female with diagnoses including Cerebral Palsy (abnormal brain development that affect's a person's ability to control their muscles), muscle wasting, Parkinson's (a brain disorder that causes unintended or uncontrollable movements, such as shaking, stiffness, and difficulty with balance and coordination), seizures, Alzheimer's, heart failure, and mild intellectual disabilities. She was her own self representative. <BR/>Record review of Resident #1's comprehensive MDS dated [DATE] documented a BIMS score of 8, indicating she was moderately cognitively intact. Further, Resident #1's level of assistance with Activities of Daily Living (ADLs) was dependent on staff for showering, and transfers. Resident #1 required maximal assistance (helper lifts or holds trunk or limbs and provides more than half the effort) for eating, toileting, bed mobility, personal hygiene, dressing, oral hygiene, and 2-person assistance with bed mobility and mechanical lifting. She was always incontinent of bladder and bowel. Resident #1's quarterly functional abilities dated 03/20/24 indicated she was dependent on staff of all ADL's.<BR/>Record review of Resident #1's interim functional abilities and goals dated 06/17/24 indicated she was impaired on both sides of her upper and lower body, she required substantial/maximal assistance with self-care-eating, oral and personal hygiene, toileting, shower/bathing, all dressing and footwear, and mobility-roll left and right. She was dependent for chair/bed-to-chair transfers and utilizing her manual wheelchair.<BR/>Record review of Resident #1's annual Care Plan dated 11/14/24 indicated the resident had an ADL self-care performance deficit r/t Parkinson's, cerebral palsy, mild intellectual disabilities, anoxic (lack of oxygen) brain damage, seizure disorders, contractures to upper and lower extremities. Date Initiated and revised: 01/09/21. Interventions included Roll left and right- (Dependent), BED MOBILITY: The resident is total dependent of (X2) staff for repositioning and turning in bed. Date Initiated: 01/09/21. Revision on 03/03/21. The resident is at risk for falls related to gait/balance problems, incontinence, poor communication/comprehension through the review date, Date Initiated: 01/09/21. Psychoactive drug use , unaware of safety needs Date Initiated: 01/09/21, Revision on: 11/26/24. Interventions included review information on past falls and attempt to determine cause of falls. Record possible root causes and remove any potential causes if possible. Educate resident/family/caregivers/interdisciplinary team as to causes. Date Initiated: 01/09/21. The resident had an actual fall on 6/12/24 with minor injury. Date initiated and revision on 06/19/24. Interventions included Record, Monitor/document /report PRN (as needed) x 72 hours to physician for signs or symptoms: Pain, bruises, change in mental status, new onset: confusion, sleepiness, inability to maintain posture, agitation. Neuro-checks x 72 hours. Wing Mattress in place. Date Initiated: 06/19/24.<BR/>Record review of Resident #1's fall risk evaluation dated 03/25/24 documented a score of 15 indicating she was a high fall risk. Resident #1's fall risk evaluation dated 06/12/24 (the same day she fell from her bed) documented a score of 7 indicating she was a low fall risk. <BR/>Record review of the facility provider investigation report dated 06/19/24 revealed Resident #1 had a diagnosis of Cerebral Palsy and Intellectual Disability Disorder (IDD). She was obese. She lived in a nursing home. She was supposed to have 2 staff assigned for ADL's. On 6/13/24, only one staff was cleaning her up/changing bed sheets, and Resident #1 fell from her bed when staff rolled her to the side. This caused injury to legs and back. Resident #1 went to a local hospital for x-ray with no breaks noted, but still had some pain and soreness. This has happened in the past which is why she had 2 staff assigned for changing/bathing and used a mechanical lift. Staff should have asked for assistance from an additional staff. Checked and released from the hospital. Expectation/Desire for resolution: staff need to follow Resident #1's plan to have 2 staff assist with ADL's. <BR/>Record review of the facility incident reports dated 06/01/24-06/30/24 indicated Resident #1 experienced an un-witnessed fall on 06/12/24 at 4:05 pm. <BR/>During a phone interview with the complainant/case worker on 01/15/25 at 12:29 pm, she said Resident #1 told her how she fell and was complaining of ankle pain, (resultant to the fall) because staff was providing incontinent care in bed with one staff member. Resident #1 told her she was bruised, had pain in her ankle and back, and they gave her Tylenol for her pain. Resident #1 told her that 2 staff was required and was in her orders. The Case Worker said the facility did not prevent it (the fall) because they were not following orders. She said she nor Resident #1 knew the names of the staff. She said Resident #1 was able to use her call light and kept it in her right, contractured hand and could press the button with her thumb. <BR/>In an interview with ADON C on 01/15/25 at 4:15 pm, he said the resident should have had 2 staff for incontinent care. He said he recalled when he was informed that Resident #1 rolled out of bed. He said CNA B no longer worked at the facility and was suspended for the incident then terminated because she admitted to performing incontinent care alone. <BR/>In an interview with Resident #1 on 01/16/25 at 11:10 am she stated she remembered falling out of bed in June 2024. She could not remember which side of the bed she fell from. She said it made her mad and she was still mad because they were supposed to use two people and they did not. She remembered having to go to the hospital and being in pain. <BR/>In an interview with CNA E on 01/16/25 at 11:55 am, she said she mainly worked on the 100 hall and had worked at this facility for 15 years. She said she knew Resident #1 very well. She said CNA B went in to change Resident #1 by herself and she fell. She said the next thing she knew, there was an ambulance picking Resident #1 up. She said she heard other staff members saying CNA B thought she had enough room on the bed to turn her by herself. She said she did not really know what was going on at first because she was showering another resident at the time. She said Resident #1 was and is a 2-person assist for everything. She said she did not know why CNA B did not find or ask anyone for help. She said CNA B wasn't very talkative. She said Resident #1 returned to the facility later the same night. She asked Resident #1 if she was ok the next day and she gave her a hug and Resident #1 said ow, and that her right side hurt. CNA E said she did not notice any bruising at that time. She said Resident #1 was hurting for several days. She said Resident #1 was afraid to turn on the shower bed. Resident #1 required reassurance from herself and her partner CNA (whoever it was on her shift). She said Resident #1 had never been able to help turn, even with &frac14; rails-she has not had them for a very long time. CNA E said when Resident #1 did, we would put her hand on it because it made her feel like she was helping. She said she thought Resident #1 had gotten better. CNA E said Resident #1 had no family but had a case worker. She said staff knew which residents required 2-person assists by looking at their charts and care plans on the kiosk. She said Resident #1 always had a scoop mattress. She said once Resident #1 got moving to turn, she would just keep going because of her weight and contractures. She said she had not heard of any other falling incidents since. CNA E said it was important to know what they were getting into (the resident's needs) not only for their safety but the resident's safety too. She said the CNA's had skills checkoffs every few months. She said ADON C did the monitoring. He would say, I want to see you wash your hands, or I want to see you do peri care. She said she had not witnessed any type of abuse in the past year. She said staff were in-serviced over ANE (abuse, neglect and exploitation) probably 2-3 times per month. She said the ADM was the abuse coordinator. If she witnessed abuse she would intervene, make sure resident was safe, report to the ADM, then have a nurse assess. If you see resident to resident altercation, you intervene and separate and call the nurse or the ADM. They are typically taken to their rooms, and from there they are assessed by the nurse. <BR/>In an interview with ADON D on 01/16/25 at 1:05 pm, she said she recalled the incident in June 2024. She said before and after the incident the resident told her she fell off the bed and hit her head and wanted to go to the hospital. She said the resident could not move enough by herself to fall out of bed. She said she spoke to the CNA B who told her the resident fell out of bed. She said CNA B was suspended pending the investigation. She said she and ADON C typically conducted suspensions, and they suspended CNA B for not doing what she was supposed to, meaning performing incontinent care without another staff member. ADON D said the facility educated staff on kardex's and checking the kardex's to make sure if the residents were a 1- or 2-person assist to prevent harm to the resident. She said they had monthly mandatory in-services with different topics with all staff attending. She said they held the monthly mandatory in-services over a period of 2 days so both shifts got the education. She said Resident #1 requested to be sent to the ER. She said if Resident #1 hit her head, they would start the neuro checks regardless for the required 72 hours. She said the process for evaluating if a resident needed to transfer, they call the doctor to let them know they were transferring a resident and there should be an order for it. She said there was no order for the transfer. She said the resident returned to the facility at 11:04 pm the same day. She said this was a witnessed fall because CNA B was in the room. She said the nurse documented it as an unwitnessed fall, but it didn't make sense because CNA B told her she was in the room. emergency room record requested at this time. <BR/>In an interview with ADON D on 01/16/25 at 2:33 pm, she said the emergency room records were not in Resident #1's chart. She said the receptionist was supposed to scan hospital, emergency room, any kind of transfer notes. She said each nurse's station had a box for documents including after hours, and she and/or ADON C checked the documents for appointments, new orders, etc., then took them to the receptionist to scan in. <BR/>During a phone interview with LVN F on 01/16/25 at 2:08 pm, she said she knew Resident #1 . She recalled when she fell out of bed and that was the only time she had ever fallen out of bed. She said CNA B told her that she rolled the resident onto her side and left her to go out of the room to get something and when she came back, the resident had already fallen. She asked her what happened after she assessed Resident #1, and the resident told her CNA B left and then she fell, and CNA B was in there by herself. She said CNA B was terminated because of the incident. She said Resident #1 was crying and upset and she had worked with her for a long time. She said Resident #1 was credible. She said the facility sent her out just to make sure she was ok. She said she did not think Resident #1 hit her head. She said she took care of Resident #1 the next day and did not recall any bruising. She said she did not recall if the resident was in pain. She recalled the resident did not break anything. <BR/>Attempted phone interview with CNA B on 01/16/25 at 11:48 am, -left voice message with call back number.<BR/>2nd attempt for phone interview with CNA B on 01/16/25 at 2:30 pm. Left message. <BR/>Record review of the facility policy revised March 2018, titled, Activities of Daily Living (ADL), Supporting:<BR/>Policy Statement-Residents will be provided with care, treatment and services as appropriate to maintain or improve their ability to carry out activities of daily living (ADLs). Residents who are unable to carry out activities of daily living independently will receive the services necessary to maintain good nutrition, grooming, and personal and oral hygiene.<BR/>5. A resident's ability to perform ADLs will be measured using clinical tools, including the MDS. Functional decline or improvement will be evaluated in reference to the Assessment Reference Date and the following MDS definitions: <BR/>e. Total Dependence - Full staff performance of an activity with no participation by resident for any aspect of the ADL activity. 6. Interventions to improve or minimize a resident's functional abilities will be in accordance with the resident's assessed needs, preferences, stated goals and recognized standards of practice.<BR/>Record review of the facility policy revised April 2021, titled, Abuse, Neglect, Exploitation or Misappropriation -Reporting and Investigating: All reports of resident abuse (including injuries of unknown origin), neglect, exploitation, or theft/misappropriation of resident property are reported to local, state and federal agencies (as required by current regulations) and thoroughly investigated by facility management. Findings of all investigations are documented and reported.

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview, and record review the facility failed to ensure all essential equipment is maintained in safe operating condition for 1 (Resident #1/R #1) of 5 residents reviewed for maintenance of medical equipment, in that:<BR/>The facility failed to recognize a trapeze bar hanging above resident's bed installed by family member without consent from facility. The device was attached to the resident's bed overnight from 6/23/23 until morning of 6/24/23. <BR/>The trapeze equipment fell onto R #1 when he was adjusting himself in bed which resulted in R #1 sustaining a serious injury of a left tibia and fibula fracture and concussion.<BR/>This failure of identifying and preventing the installment and maintenance of unapproved medical equipment could lead serious injury for residents requiring medical equipment. <BR/>The findings included:<BR/>Record review of R#1 clinical file revealed a [AGE] year-old male, with an original admission date of 1/17/2023. Diagnosis included Paraplegia (paralysis of the legs and lower body, typically caused by spinal injury or disease), Fracture of left tibia (also called the shin) and fiula (outer smaller bone between the knee and ankle), sacral spinal cord injury (bottom of the spine between the lumbar spine and tailbone), and unstageable sacral (tail bone area) pressure ulcer (full thickness skin and tissue loss that is obscured by slough or eschar. Slough and eschar are necrotic tissue that prevent the assessment of the true depth and extent of the ulcer). <BR/>Record review of R #1's Physician Orders dated 04/25/23 revealed R #1 May use trapeze bar to aid in bed mobility and to help reposition in bed. <BR/>Record review of R #1's Minimum Data Set, dated [DATE] revealed R#1 had a BIMS of 11 (Moderate Impairment), required extensive assistance with transfers, and limited assistance with bed mobility.<BR/>Record review of hospital records (radiology report) dated 6/26/2023 revealed R #1 suffered from a left tibia/fibula fracture and a concussion. <BR/>Record review of R #1's Care Plan dated 7/19/2023 revealed R#1 had no care plan for the use of a trapeze bar. <BR/>Interview with ADON A on 9/19/2023 at 11:31am. ADON A stated, that the trapeze had fallen on R #1, and R #1 was sent out. ADON A stated R #1 would use call light but not sure if R #1 used call light that early morning. ADON A stated that all he knows is that he got a call by staff when incident occurred, and that R #1 was sent out to ER. <BR/>Interview with ADON B on 9/19/2023 at 11:33am stated that allegedly family member installed the trapeze bar against facility advice but not sure when it was installed. ADON B stated she does not know if maintenance had checked it out after it was installed but did not see family member install it and does not know exactly what happened as ADON B was not at the facility at the time of incident. <BR/>Interview with DON on 9/19/2023 at 11:35am revealed that the family member of R #1 stated he was going to install the trapeze bar and the previous administrator told R #1's family member that maintenance would install it. The DON stated family member stated no and would install it himself. DON stated maintenance staff member at that time was let go and DON was not sure if maintenance personnel checked to see if a trapeze bar was installed correctly. The DON stated she was not working at the facility of the time of the incident. The DON said the expectation of rounding by nurses should be done every two hours but since she was not working at the time of the incident, she is unaware if rounding was done every two hours as required.<BR/>Interview with the Administrator on 9/19/2023 11:44am revealed that family was not allowed to install equipment. The Administrator provided the facility admission packet with policy about outside medical equipment and stated new measures have been put into place regarding medical equipment being installed. The Administrator stated the facility had a new Maintenance Director and all medical equipment needing to be set up was done only by maintenance and work order was submitted either through TELS system or through a maintenance log. The Administrator stated that all family were made aware upon admission that no personal medical equipment were to be installed by anyone other than maintenance and resident must have an MD order for medical equipment. The Administrator stated there were no sign in sheets for the month of June 2023 to show when R #1's family member may have entered the building around the time of incident. The Administrator stated he would be in-servicing staff on 9/20/2023 on the Process of family brining in medical equipment and other items from home to use in the facility and maintenance would check medical equipment and other items brought in by family members to ensure safety. The Administrator stated that he could not locate all of the files (investigation) conducted by the previous Administrator. <BR/>Interview on 9/19/2023 at 1:33pm with the Maintenance Director revealed she had been working at the facility as of June 28, 2023 (after incident). The Maintenance Director searched the work order system TELS, for the month of June 2023 for any prior work orders for a trapeze bar and none were found. <BR/>Telephone interview on 9/19/2023 at 2:08pm with CNA A revealed she arrived at work on 6/24/2023 at approximately 6:00am, clocked in, and she started checking in on residents, that is when CNA A noticed that there was something behind R #1's bed, and turned on the light and realized there was a trapeze bar and headboard on the floor behind R #1's head of bed. CNA A stated she worked on 6/23/2023 and the trapeze bar was not there on her shift, explaining she routinely worked 6:00am and 6:00pm (record review of facility schedule confirmed CNA A did work on 6/23/2023). CNA A stated when she turned on R #1's light, she noticed R #1 was half covered with his blanket and resident was laying in an unusual position, CNA A started covering resident and getting him straightened up in bed when she saw redness on R #1's left leg and started asking R #1 if he was hurting and what happened. CNA A stated R #1 told her that the bar fell on him. CNA A stated R #1 was acting confused, and immediately got the charge nurse. CNA A said the oncoming charge nurse came into R #1's room and assessed R #1 and then R #1 was sent out to ER. CNA A stated that during shift report with CNA B, CNA B stated she did not know what happened and did not say if she heard anything loud or noise coming from R #1's room.<BR/>Telephone interview on 9/20/2023 at 1:31pm with LVN A revealed she had just come on shift on 6/24/2023 and it was reported to her by CNA A and CNA B about R #1's left leg. LVN A said she went to assess R #1 and noted his left leg was bruised/discolored with no other obvious injuries noted on R #1. LVN A said R #1 answered questions appropriately at that time and told LVN A that he was adjusting himself in bed and the bar fell on him. R #1 denied pain due to him being paralyzed from the waist down. A non-emergent transportation van was called due to no change in altered mental status and resident was transported to local hospital. LVN A stated during shift report, the charge nurse she was relieving did not report anything about a trapeze bar or having any knowledge about the incident or injury.<BR/>Interview on 9/20/2023 at 2:25pm with R #1's roommate. Roommate was only able to nod or shake head no in response to a question. R #1's roommate shook head no stating he did not hear or see anything at time of incident. <BR/>Telephone interview on 9/20/2023 at 9:32am with CNA B revealed R #1 turned on the call light and when CNA B went to answer R #1's call light, R #1 requested a sheet to cover himself. CNA B stated she went and grabbed two flat sheets and went to assist R #1 with covering up and that is when CNA B noticed a bruise to R #1's left leg. CNA B asked R #1 if he fell and how he got the bruise. R #1 stated the weight (from trapeze bar) fell on him. CNA B stated that R #1 told her that they already had to tighten it (trapeze bar) once because it came loose. CNA B stated that she does not know who tightened the trapeze bar and did not see it before and did not see anyone come in and install it but thinks a family member did because it was installed with wood, and it did not look right. CNA B stated she went and told LVN A of her findings and does not know what happened after that. CNA B stated that was suppose to round every two hours but usually more often than that because she stays busy answering call lights. CNA B stated that she heard nothing fall or any noises coming out of R #1's room and R #1 never complained of pain or called for help. <BR/>Interview with SW on 9/20/2023 at 1:24pm stated, she did not know anything about R #1's situation since it happened on a weekend. The SW stated she heard from the previous administrator that R #1's family member had installed the trapeze bar over the weekend and apparently no one saw when the family member came to install the trapeze bar. <BR/>Interview on 9/20/2023 at 1:42pm with the Chief Compliance Officer stated, the administrator called him and informed him about R #1's incident. Chief Compliance Officer was told R #1's family member installed a trapeze bar and when R #1 was adjusting himself, the headboard came off with the trapeze bar still attached to headboard. Chief Compliance Officer stated R #1's family member installed the trapeze bar between Friday (6/23/2023) night or Saturday (6/24/2023) morning but does not know for sure. Chief Compliance Officer was not in the building and has no knowledge if the former maintenance staff checked the trapeze bar for safety.<BR/>Telehone interview on 9/20/23 at 3:31pm with LVN B stated R #1's incident was discovered at shift change but did not hear anything during the shift (6pm-6am). LVN B stated she went into R #1's room approximately 5 times during her shift, but R #1 did have a roommate so at times she was in there for the roommate and not R #1. LVN B denied seeing any trapeze equipment in R #1's room.LVN B stated CNAs were supposed to round every two hours and if she had to guess, the CNA 's went into R #1's room at least 6 times but was not sure. LVN B stated she just started working at the facility around the 2nd or 3rd week of June 2023 and did not know R #1 well at that time and did not know who installed the trapeze bar.<BR/>Telehone interview on 9/202023 at 2:29pm with R #1 stated, at first the VA installed the trapeze bar then stated the facility maintenance staff installed the trapeze bar. R #1 stated his family member did not install the trapeze bar. R #1 stated he did not remember what time the incident occurred, stating maybe during the day or evening, then stated it was probably during the day, but R #1 did say the trapeze bar fell on him when he was trying to adjust himself in bed. R #1 stated he thought it was the next day when a CNA came into his room and found out what happened but did not remember what CNA or when this was. R #1 remembered he was taken to the hospital and said he did not recall anything else.<BR/>Telephone interview with previous Administrator on 9/27/2023 at 9:56am stated he recalled a bit of information about the incident involving R #1. The Administrator stated R #1's family member apparently installed the trapeze bar on R #1's headboard over that weekend and when R #1 was adjusting himself in bed, the trapeze bar fell on R #1 and R #1 was sent out to the hospital for further evaluation. The Administrator said to his knowledge, no staff member saw the family member install the trapeze bar. The Administrator stated he had no idea the trapeze bar was installed until after the incident ocurred and that is when the Administrator spoke with R #1's family member about facility protocols of medical equipment being installed by maintenance for safety. The Administrator stated that the family member stated he was just trying to help R #1 and did not know it could cause harm. <BR/>Telephone interview on 9/27/2023 at 10:13am. with previous Maintenance Director stated he did not install the trapeze bar and had no knowledge of the trapeze bar ever being installed until after the incident with R #1 took place. Previous Maintenance Director said that usually, the nurse or therapist would notify him that medical equipment needed to be installed and put the order into the workorder system identified as the TELS system. Previous Maintenance Director stated that no work order was placed and was not requested by nurses or by the therapy department and had no knowledge of a trapeze bar needing to be installed or that it was ever installed. <BR/>Interview on 9/27/2023 at 2:17pm. stated there was no DON at the time of the incident. Chief Officer of Compliance was not the DON but acting as the go to person for DON concerns/duties. <BR/>Interview with the Administrator on 9/27/2023 at 2:20pm. revealed the current management team, Monday-Friday all resident rooms were checked for any new equipment so it could be checked by maintenance. The Administrator stated as far as weekend maintenance check on equipment, he [NAME] unsure of what policy was put in place for that. The Administrator stated there is no current policy for Medical Equipment installation other than what is in the admission packet. <BR/>Interview on 9/27/2023 at 5:05pm with the Administrator stated the facility now requireed a key code (new code has been installed) to enter the building that only staff will have, and all visitors would now have to ring the doorbell to have staff personnel to let them into the building and sign in so visitor monitoring would be set into place as of 9/27/2023. The Administrator stated that staff have been re-educated on not allowing any equipment brought in by families or residents without the approval by Administrator. The Administrator gave this surveyor three logs dated 5/10/2023, 7/26/2023, and 9/21/2023 of bed check reviews making sure beds are working in each hall and if any new equipment had been installed. The Administrator stated that there is a logbook of any new equipment brought in by family or residents that the administrator will review and will approve if able and would get maintenance to install. <BR/>Interview on 9/28/2023 at 10:54am with Director of Housekeeping stated R#1's family member came in around 10:00am or 11:00am (date unknown) and asked the Previous Maintenance Director about installing the trapeze bar. Previous Maintenance director told family member that the trapeze bar R #1's family member was wanting to bring in from home was not made for that kind of bed (R #1's bed). R #1's family member asked why, and previous Maintenance Director stated that there would need to be a doctor's order and does not remember what day this took place. R #1's family member stated alright, and Director of Housekeeping was not sure if R #1's family member left with the equipment. The Director of Housekeeping and previous Maintenance Director did a room check after lunch and equipment was not installed in R #1's room. The Director of Housekeeping stated that her last room check was around 5:00pm or 6:00pm that day (date unknown) and equipment was not in R #1's room. The Director of Housekeeping stated on the next day in the morning around 9:00am (date unknown) a room check was conducted in R #1's room, and trapeze bar was not installed. The Director of Housekeeping stated another room check was done at end of day around 5:00pm or 6:00pm and trapeze bar was not in R #1's room. Director of Housekeeping stated that she was off weekends and did not see any equipment installed during her weekly shift after having conversation with R #1's family member prior to incident. The Director of Housekeeping stated that she did not report her knowledge of this information until 9/27/2023 after hearing why state surveyor was in the building. The Director of Housekeeping said she was never asked about her knowledge of events by anyone prior to her advising current Administration on 09/27/23.<BR/>Interview on 9/28/2023 at 11:02am with MA A stated she was at the end of the 200 hall passing meds and overhead a conversation with the Housekeeping Director and Previous Maintenance Director with R #1's family member about a trapeze bar being installed in R #1's room. MA A said the previous Maintenance Director informed R #1's family member he was not allowed to install the trapeze equipment. MA A stated the next day (June 23, 2023) when MA A returned to work, the trapeze bar was already installed around 10:30am. MA A stated she did not report it to anyone because she assumed that they (R #1's family member and facility) came to an agreement of trapeze bar being installed. MA A stated the equipment was up over the bed but could not describe how it was installed and only saw the triangle bar hanging down. MA A said she never saw R #1 using the trapeze bar. MA A said she did not know there was an issue with the trapeze bar prior to 09/27/23 until the Director of Houskeeping informed her of the incident. MA A said she then informed the Administrator that she had overheard the conversation between R #1's family member, previous Maintenance Director, and hDirector of Housekeeping. MA A stated no other staff members asked her about the trapeze bar prior to 9/27/2023. MA A stated on June 23, 2023, around 8:00am to 8:00pm was the last time she saw the trapeze bar on R #1's bed. MA A stated the next day (June 24, 2023), R #1 was not in his room and MA A was informed R #1 was in the hospital and saw the trapeze equipment down laying on R #1's bed. <BR/>Telephone interview on 9/28/2023 at 2:48pm with R #1's family member stated, R #1 was having trouble transferring and moving around in bed and R #1 requested to have his trapeze bar he used at home. R #1's family member went and spoke to the previous Administrator about installing his personal home trapeze bar. R #1's family member had asked previous Administrator if he could bring in the bed R #1 used at home to the facility, but previous Administrator said no. R #1's family member stated previous Administrator said that maintenance would install the trapeze bar, but after weeks went by, and nothing was installed R #1's family member spoke with previous Administrator again and previous Administrator stated R #1's family member could go ahead and install the equipment himself. R #1's family member stated that no one ever told him no he could not install the equipment after the second request. The family member then stated that previous Administrator initially stated he had to wait for maintenance to install it so after waiting for a long period of time, that is when previous Administrator said R #1's family member could install the trapeze bar. R #1' family member and another family member installed the trapeze bar onto R #1's headboard like it was installed at home using wood and bolts. R #1's family member stated he installed the trapeze bar and was in use at the facility for about a month in a half but cannot remember the exact date of installation.<BR/>Record review of in-service dated 6/25/2023, 6/26/2023, 6/29/2023, and 09/27/23 revealed multiple signatures of staff receiving Abuse and Neglect in-servicing.<BR/>Record review of in-service dated 9/20/2023 on process of family brining in medical equipment and other items from home to use in the facility. Maintenance to check all equipment and other items brought in by family members to ensure safety. <BR/>Record review of facility admission packet states, Personal Furnishings and Medical Equipment- Residents may use his or her personal furniture, medical equipment, and similar items to the extent practicable, and provide that such items meet facility safety standards and do not infringe upon the rights of other residents or pose a danger to the health or safety of individuals in the facility. For safety reasons, Facility must approve any addition or rearrangement of furniture, appliances, hanging of pictures, posters, or other similar activities.

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview, and record review, the facility failed to maintain a safe, clean, sanitary, comfortable, and homelike environment for 5 of 86 resident rooms (room [ROOM NUMBER], 132, 133, 233, and 306) 1of 2 resident common areas in hall 100 and 1 of 1 resident common areas in 300 hall and 1 of 3 hallway (hall 100) reviewed for environment, in that:<BR/>The facility failed to ensure resident rooms and the facility maintained a temperature of 71-81 degrees. These residents were not being screened for signs and symptoms of dehydration or heat related illness. The temperature in the residents' rooms reached 88.5 degrees on 07/11/23, the temperature outside reached 100 degrees on 07/11/23.<BR/>These failures placed residents at risk of, and a diminished quality of life.<BR/>An IJ was identified on 07/12/23. The IJ template was provided to the facility on [DATE] at 5:40pm. While the IJ was removed on 07/14/23, the facility remained out of compliance at a scope of widespread and a severity level of No actual harm with potential for more than minimal harm because all staff had not been trained over Inservice covering heat exhaustion, S/S (signs and symptoms) med pass, policy on recognizing dehydration, protecting from workers the effects of heat, nutrition and hydration care, emergency procedure staff severe hot weather procedures and vent temp checks, room temp checks, temp log. <BR/>Findings included:<BR/>Review of Resident #1's face sheet dated 07/15/23 reflected a [AGE] year-old male who resided in room [ROOM NUMBER]-B and was admitted to the facility on [DATE] with diagnoses including rheumatoid arthritis (an autoimmune and inflammatory disease), chronic obstructive pulmonary disease (a group of diseases that cause airflow blockage and breathing-related problems. ), heart failure (a condition that develops when your heart doesn't pump enough blood for your body's needs), dementia (impaired ability to remember, think, or make decisions that interferes with doing everyday activities), unspecified severity, without behavioral disturbance, psychotic disturbance, mood disturbance and anxiety. <BR/>Review of Resident #1's quarterly MDS, dated [DATE], reflected a BIMS of 11, indicating a moderate cognitive impairment. It further reflected he was able to ambulate in room and corridor with supervision. <BR/>Review of Resident #2's face sheet dated 07/15/23 reflected a [AGE] year-old female who resided in room [ROOM NUMBER]-A and was admitted to the facility on [DATE] with diagnoses including, hypothyroidism (underactive thyroid gland), dementia(impaired ability to remember, think, or make decisions that interferes with doing everyday activities) in other diseases classified elsewhere, mild with agitation, senile degeneration of brain (a decrease in cognitive abilities or mental decline), essential hypertension(high blood pressure)<BR/>Review of Resident #2's admission MDS, dated [DATE], reflected a BIMS of 05, indicating severe cognitive impairment. It further reflected she required extensive assistance for bed mobility and transfers. <BR/>Review of Resident #3's face sheet dated 07/15/23 reflected a [AGE] year-old male who resided in room [ROOM NUMBER]-A and was admitted to the facility on [DATE] with diagnoses including chronic kidney disease (a condition in which the kidneys are damaged and cannot filter blood as well as they should), stage 5, cerebral infarction (occurs as a result of disrupted blood flow to the brain due to problems with the blood vessels that supply it), type 2 diabetes mellitus (A chronic condition that affects the way the body processes blood sugar ), and essential (primary) hypertension (high blood pressure) <BR/>Review of Resident #3's quarterly MDS, dated [DATE], reflected a BIMS of 13, indicating no cognitive impairment. It further reflected he required limited assistance for transfers and required use of a wheelchair.<BR/>Review of Resident #4's face sheet dated 07/15/23 reflected a [AGE] year-old female who resided in room [ROOM NUMBER]-B and was admitted to the facility on [DATE] with diagnoses including, Alzheimer's disease (A progressive disease that destroys memory and other important mental functions), squamous cell carcinoma of skin (the second most common form of skin cancer, characterized by abnormal, accelerated growth of squamous cells.), cerebral infarction (occurs as a result of disrupted blood flow to the brain due to problems with the blood vessels that supply it), type 2 diabetes mellitus (A chronic condition that affects the way the body processes blood sugar ), end stage renal disease (occurs when the kidneys are no longer able to work at a level needed for day-to-day life).<BR/>Review of Resident #4's quarterly MDS, dated [DATE], reflected a BIMS of 11, indicating moderate cognitive impairment. It further reflected she required limited assistance for transfers and bed mobility.<BR/>Review of Resident #5's face sheet dated 07/15/23 reflected a [AGE] year-old female who resided in room [ROOM NUMBER]-A and was admitted to the facility on [DATE] with diagnoses including, rhabdomyolysis (breakdown of muscle tissue that releases a damaging protein into the blood), hepatic failure (Loss of liver function), unspecified without coma, unspecified dementia (impaired ability to remember, think, or make decisions that interferes with doing everyday activities), unspecified severity, without behavioral disturbance, psychotic disturbance, mood disturbance and anxiety, and rheumatoid arthritis (an autoimmune and inflammatory disease). <BR/>Review of Resident #5's quarterly MDS, dated [DATE], reflected a BIMS of 12, indicating moderate cognitive impairment. It further reflected she required extensive assistance bed mobility and was total dependent for transfers.<BR/>Review of Resident #6's face sheet dated 07/15/23 reflected an [AGE] year-old female who resided in room [ROOM NUMBER]-A and was admitted to the facility on [DATE] with diagnoses including, Alzheimer's disease (A progressive disease that destroys memory and other important mental functions), unspecified combined systolic (congestive) and diastolic (congestive) heart failure (In systolic heart failure, the heart muscle is weak, and the ventricle can't contract normally. With diastolic heart failure, the heart muscle is stiff, and the left ventricle can't relax normally), dysphagia (swallowing difficulties), type 1 diabetes mellitus without complications (A chronic condition in which the pancreas produces little or no insulin), essential (primary) hypertension (high blood pressure), and hyperlipidemia (high levels of fat in the blood). <BR/>Review of Resident #6's quarterly MDS, dated [DATE], reflected a BIMS of 00, indicating severe cognitive impairment. It further reflected she required extensive assistance bed mobility and transfers.<BR/>Record review of facility documents revealed HVAC service order invoices for the following dates: 07/05/23, 07/06/23, 07/09/23, 07/10/23, 07/11/23 and 07/12/23. <BR/>Record review of HVAC service order dated 07/05/23 by HVAC Company revealed a section titled, DESCRIPTION OF WORK PERFORMED had the following verbiage written, Work on chiller and solenoid valves for the dining room. Section titled; recommendations was blank. <BR/>Record review of HVAC service order dated 07/06/23 by HVAC Company revealed a section titled, DESCRIPTION OF WORK PERFORMED had the following verbiage written, Raise temp. for water coming out of chiller to 40 degrees to 45 degrees. Manually open 2 solenoid valves for dining room Section titled; recommendations was blank. <BR/>Record review of HVAC service order dated 07/09/23 by HVAC Company revealed a section titled, DESCRIPTION OF WORK PERFORMED had the following verbiage written, Reset the chiller. Checked and watched it make sure it runs properly and doesn't shut off Section titled; recommendations was blank. <BR/>Record review of HVAC service order dated 07/10/23 by HVAC Company revealed a section titled, DESCRIPTION OF WORK PERFORMED had the following verbiage written, Checked out chiller found unit tripping out on high load pressure. Raised out condenser coil. Waited for coil to dry. Checked head pressure. Unit staying online. Chiller back to normal operation. Section titled; recommendations was blank. <BR/>Record review of HVAC service order dated 07/11/23 and 7/12/23 by HVAC Company revealed a section titled, DESCRIPTION OF WORK PERFORMED had the following verbiage written, Found unit down new on low oil circuit A alarm. Got with carrier tech support to find type of oil and low much. Unable to valve off oil separator refrost pressure continue to pass threw. Had to recover 13 1/9 from chiller to add oil. Needed 3 out of 5 gallons ordered thermistor for water inlet and outlet. Had code for freeze also due to bad temp thermistor. 3 to 5days. Added oil pulled vacuum system recharged chiller online. Day 2 checked several Section titled; recommendations was blank. <BR/>Record review of outside temperature on 07/05/23 was a high of 95 degrees. <BR/>Record review of outside temperature on 07/06/23 was a high of 85 degrees. <BR/>Record review of outside temperature on 07/09/23 was a high of 98 degrees. <BR/>Record review of outside temperature on 07/10/23 was a high of 98 degrees. <BR/>Record review of outside temperature on 07/11/23 was a high of 100 degrees. <BR/>Record review of outside temperature on 07/12/23 was a high of 99 degrees. <BR/>Record review of facility temperature logs dated 07/10/23 provided by the Maintenance Director revealed all rooms in the facility were checked at 8:00am and 9:00am with all documented temperatures over 81 degrees, reaching as high as 85 degrees. <BR/>Observation of the temperature in Resident #3's room, room [ROOM NUMBER] on 07/11/23 at 7:17pm revealed Resident #3 present in his room while the ambient room air reached 85 degrees, temperature of ambient room air was taken by this surveyor with use of a wireless thermometer.<BR/>Observation of temperature in Resident #4's and Resident #5's room, room [ROOM NUMBER], on 07/11/23 at 7:55pm revealed Residents #4 and #5 were present in room when the ambient room air was 82 degrees. Temperature of ambient room air was taken by this surveyor with use of a wireless thermometer.<BR/>Observation of Resident #4's and Resident #5's room, room [ROOM NUMBER] on 07/11/23 at 8:55PM revealed an oscillating fan was present and in use in room [ROOM NUMBER]. <BR/>Observation of Resident #1's room, room [ROOM NUMBER]on 07/11/23 at 9:36PM revealed no fan or portable air conditioner present in room [ROOM NUMBER]. <BR/>Observation of temperature in Resident #1's room, room [ROOM NUMBER], on 07/11/23 at 9:46pm revealed Resident #1 was present in his room while the ambient room air was 84 degrees and the temperature coming out of the air vent in room [ROOM NUMBER] was 88.5 degrees. Temperature of ambient room air was taken by this surveyor with use of a wireless thermometer. Temperature of air coming out of air vent was taken by this surveyor with use of an infrared thermometer<BR/>Observation of temperature in Resident #2's room, room [ROOM NUMBER], on 07/11/23 at 10:04pm revealed Resident #2 was present in the room while the ambient room air was 83 degrees. Temperature of ambient room air was taken by this surveyor with use of a wireless thermometer. <BR/>Observation of temperature in Resident #6's room, room [ROOM NUMBER], on 07/11/23 at 11:40pm revealed the resident was in her room while the ambient room air was 84 degrees. Temperature of ambient room air was taken by this surveyor with use of a wireless thermometer. <BR/>Observation of hall 100 common area located in front of the physical therapy gym (room [ROOM NUMBER]) on 07/11/23 at 7:31pm revealed no residents present in common area while the ambient air temperature was 84. Temperature of ambient room air was taken by this surveyor with use of a wireless thermometer. <BR/>Observation of air vent in hall 100 about 3 feet away from hall 100 common area located in front of room [ROOM NUMBER]/128 on 07/11/23 at 7:39pm revealed the air vent temperature to be at 85.5 degrees. Temperature of air coming out of air vent was taken by this surveyor with use of an infrared thermometer<BR/>Observation of temperature of air vent in front of room [ROOM NUMBER] and 132 in 100 hall on 7/11/23 at 10:05pm revealed the temperature to be 83 degrees. Temperature of air coming out of air vent was taken by this surveyor with use of an infrared thermometer<BR/>Observation of temperature of hall 100 taken outside of room [ROOM NUMBER] on 7/11/23 at 10:06pm revealed the ambient temperature in the hall to be 84 degrees. Temperature of ambient room air was taken by this surveyor with use of a wireless thermometer. <BR/>Observation of temperature of air vent in front of room [ROOM NUMBER] in 100 hall on 7/11/23 at 10:07pm revealed the temperature to be 84 degrees. Temperature of air coming out of air vent was taken by this surveyor with use of an infrared thermometer<BR/>Observation of temperature of hall 300 nurse station/common area taken 7/11/23 at 11:23pm revealed the ambient temperature in the hall to be 83 degrees. Temperature of ambient room air was taken by this surveyor with use of a wireless thermometer. <BR/>Record Review of TULIP (HHSC online incident reporting application) on 07/11/23 at 11:25pm revealed the facility had not made a self-report regarding air conditioning issues or temperatures in building. <BR/>During an interview with Resident #3 on 07/11/23 at 7:17pm, Resident #3 stated it had been warm, with temperature issues starting a couple weeks prior. Resident #3 stated it had been hard to sleep with no circulation of air. <BR/>During an interview with CNA A on 07/11/23 at 7:45pm she stated the temperature has been worse the days before and stated she was sweating because of the temperature. <BR/>During an interview with the Administrator on 07/11/23 at 8:00pm he stated the problems with the temperature stated on 07/01/23 when their chiller(system that uses a method of producing chilled water and sending water to the chilled water coil of the air conditioner shut itself off. The Administrator stated since then the air conditioning company they use had come out multiple times and had finally identified and fixed the issue with their chiller on 07/11/23. The Administrator stated he had some residents complain and stated they were moved to cooler rooms. The Administrator stated staff had been monitoring temperatures throughout the facility and stated the highest temperature gathered was 82. The Administrator did not state who was responsible for doing temperature checks, stating water temps are taken but not necessarily air temps. The Administrator was asked what the policy stated in regard to what to do when heating/cooling go out, and he stated he would follow CMS guidelines. The Administrator stated he had not seen a specific policy he had regarding heating and cooling. The Administrator stated his backup plan was to evacuate if they were not able to take care of the situation and temperatures got out of hand. The Administrator stated temperatures would have to be at 85-90 degrees to be out of hand. The Administrator stated he had 10 portable air conditioners in use and stated staff is checking temperatures throughout the facility but not necessarily logging them. <BR/>During an interview with Resident #4 on 07/11/23 at 8:55pm she stated the facility had been hot the previous days and had just gotten better the evening of 07/11/23. <BR/>During an interview on 07/11/23 at 9:36pm Resident #1 stated its hot, way too hot. Resident #1 continued to say that the entire building had been this way for the last 3 days. Resident #1 stated he had complained about the heat the day before on 07/10/23 and the day of our interview on 07/11/23. When asked if the facility had offered him anything to combat the heat he stated, the entire building was this way. <BR/>During an interview with the Administrator on 07/11/25 at 10:15PM, the Administrator stated he was not aware and had not been told about Resident #1's complaint about the temperature in his room. The Administrator stated complaints were talked about during morning meetings and stated he had not been made aware. <BR/>During an interview on 07/11/23 at 9:19pm with Resident #7 who's room was in hall 100 stated her room had been hot and she had to scream and holler for a fan to be placed in her room. She stated she was sweating and uncomfortable. <BR/>During an interview on 07/11/23 at 9:30pm with Resident #8 who's room was in hall 100 stated, it was hotter than hell stating the air conditioner at the facility had gone out a month ago. He stated he had to buy a fan because he could not stand it anymore. <BR/>During an interview with Resident #5 on 07/12/23 at 10:38 AM she stated a family member of Resident #4 had provided them a fan due to the heat in the building. Resident #5 stated it had been hot for 2 weeks and stated she had been sweating. She stated staff was helpful, but it was hot. <BR/>During a telephone interview with CNA B on 07/12/23 at 2:32pm CNA B stated she worked the evening of 07/11/23 and stated that was the first night it started to feel better in the facility. She stated it had been hot before and she would be sweating at work. <BR/>During an interview with the Maintenance Director on 07/12/23 at 9:35pm he stated the facility started having issues with their air conditioner on 07/01/23. The Maintenance Director stated he started taking room temperatures on 07/01/23 for certain rooms. The Maintenance Director stated he did not remember which rooms he had checked the temperature in, stating he had logs but did not know where they were and had misplaced them. The Maintenance Director stated he knew he should have written down the temperatures he took. The Maintenance Director stated he only had temperature logs for 07/09/23 and 07/10/23 and 2 other papers that had hand written numbers without any other details or times or dates documented. While reviewing the temperature log dated 07/10/23 the Maintenance Director stated the highest temperature he identified was 85. The Maintenance Director stated he only used a temperature laser gun and averaged the temperature in the room by getting the temp of the air vent, wall and floor. The Maintenance Director stated he did not have a thermometer to capture the ambient room temperature. When asked what should be done when temperature that high are identified the Maintenance Director stated he would call an air conditioning company and move residents to a cooler place with fans added for residents who refused to move rooms. The Maintenance Director stated he had called and had an air conditioning company come to the facility multiple times in the previous week to fix the air conditioner. The Maintenance Director stated it took the air conditioning company multiple visits to fix the issue, stating on 07/11/23 the chiller was found to be low on oil. The Maintenance Director stated the facility had provided 10 or 12 portable air conditioners, and 4 commercial fans throughout the facility. The Maintenance Director stated they have provided fans to residents, but he was unsure the exact number<BR/>During an interview with the DON on 07/12/23 at 11:56am she stated staff was going in and checking on every resident and making sure they were comfortable during the rounds the CNAs completed. The DON stated if any complaints were verbalized they would get fans in the room or move the resident to a cooler area. The DON stated it had been a challenge. The DON stated she did not know if they were documenting room changes but stated she had nursing staff scan everybody's body temp for fever and stated everyone had been okay so far. The DON stated staff did their normal rounds, the DON stated if concerns such as dehydration came up or had been reported that nursing would have documented it, further stating she checked in with nurses in the mornings to see if these concerns had come up. The DON stated residents who are relocated to cooler rooms are assessed the same as all other residents by taking temperatures, checking for signs of dehydration, and asking them if they are okay. The DON stated they had not had to send anybody out. The DON stated if a resident did not wish to relocate and the building was above 81 degrees they would check for skin tenting, urinary output and stated a decrease in urinary output is a sign of dehydration. The DON stated they would also assess for dry mouth, elevated temperature and stated that would be completed by the hall nurse and the aides reporting urinary output. The DON stated a body temperature over 99 would be when she would encourage ice cold water and relocation to a cooler area. <BR/>During an interview with Resident #5 on 7/13/23 at 2:12pm she stated she did not think the facility would ever fix the air conditioner, stating it had not worked for a couple of weeks. Resident #5 stated it was unbearable and she thought she was going to faint. Resident #5 stated she was sweating so much that her clothes and bed were wet. Resident #5 stated there were 2 nights in row that she could not sleep because of the heat. <BR/>During an interview on 07/23/23 at 4:30pm with Resident #9 in hall 300 she stated it was hot and it had been hot for weeks. Resident #9 stated the staff did not offer anything and stated they did not have any rooms. Resident #9 stated she had felt sick with the heat stating she has felt nauseous sine the heat has been going on. Resident #9 stated she sweats from the heat and stated the temperature had not improved today <BR/>During a telephone interview with the Maintenance Director on 07/16/23 at 7:40am he stated he was not sure what the temperatures should have been but stated he had been told by the facility that temperatures should have been between 70-72. The Maintenance Director stated he had identified rooms over 81 degrees on 07/10/23 and 07/11/23. The Maintenance Director was read the temperatures he documented on the temperature log on 07/10/23 with the highest documented as 85, the Maintenance Director stated that was hot and stated the temperatures should have been less than 85. The Maintenance Director stated temperatures over 81 are uncomfortable and stated its important to keep temperatures within the appropriate range to keep the residents comfortable. The Maintenance Director stated temperatures over 81 could negatively affect the residents by making them sweaty and uncomfortable in the bed or could lead to them being hospitalized . <BR/>During an interview with the Administrator on 07/16/23 at 3:23pm he stated the temperature in the facility should be between 71 and 80 degrees. The Administrator stated 1 or 2 rooms had been identified to be at 81-82 degrees. The Administrator stated the problem was not having the right air conditioning company to come out to the facility. The Administrator stated the temperatures should have been lower, stating temperatures over 81 are not okay. The Administrator stated if resident would complain they would move their rooms and stated the facility did not find any indication of anyone getting dehydrated or any heat related illness. The Administrator stated its important to keep temperatures within range because it's a safety situation, stating some residents are fragile and could dehydrate very easily. The Administrator stated dehydration could lead to heat related situations were some ways temperatures over 81 could negatively impact residents. <BR/>The Administrator was notified on 07/12/23 at 5:09pm, that an Immediate Jeopardy (IJ) had been identified due to the above failures. The IJ template was provided to the Administrator on 07/12/23 at 5:32 PM.<BR/>A Plan of Removal (POR) was first submitted by the Administrator on 07/12/23 at 9:47 PM and the 4th revision POR was accepted on 07/14/23 at 1:01 PM and read as follows:<BR/>PLAN OF REMOVAL 7/14/2023 <BR/>On 7/11/2023, an off-cycle survey was initiated at (facility). On 7/12/2023, the facility was notified by the surveyor that an immediate jeopardy had been called and needed to submit a plan of removal. The Facility respectfully submits this plan of removal pursuant to Federal and State regulatory requirements. Submission of the plan of removal does not constitute an admission or agreement of the facts alleged or the conclusions set forth in the verbal and written notice of immediate jeopardy and/or any subsequent Statement of Deficiencies.<BR/>Issue identified by surveyor: <BR/>The facility did not maintain comfortable and safe temperatures.<BR/>All residents have the potential to be affected by the alleged deficient practice. <BR/>Corrective Actions: <BR/>1. <BR/>Temporary portable A/C units were placed throughout the facility while air conditioning vendor performed troubleshooting and repairs.<BR/>2. <BR/>(HVAC Company) completed final repair to chiller 7/11/2023 at 5:45 p.m.<BR/>3. <BR/>New Maintenance Director (Maintenance Director C) verified all resident rooms and common area temperatures were below 81 degrees as of 7/12/2023. <BR/>4. <BR/>(Maintenance Director C)- Maintenance Director to continue monitoring and recording temperature logs on morning and evening shift for 24 hours from 7/12/2023 to ensure sustained compliance. Temperatures will be logged on to the audit sheet to include vent temperature and room temperature. Vent temperature will be performed with an infrared thermometer used to measure surface temperature without contact. Vent temperature will be used to identify any malfunctioning air conditioners. This reading is instantaneous. <BR/>Room temperatures will be performed with digital thermometer that takes ambient reading. The thermometer should be allowed to stabilize for a minimum of 30 seconds prior to recording the reading. This reading will be used to determine if immediate action (which is outlined below in #6) is required for the comfort of the resident. <BR/>5. <BR/>An extra infrared thermometer and digital thermometer will be kept in 100 hall medication cart to ensure nurses have the ability to check vent/room temperature as needed. Charge nurses have been educated on the proper method of taking room temperatures.<BR/>6. <BR/>All resident rooms and common areas have been verified to be below 81 degrees: 7/12/2023 4:57 pm, 8:43pm, 7/13/2023 9:55 am, and 6:46pm. <BR/>7. <BR/>If any resident room exceeds 81 F moving forward, room temperature checks will be performed on every resident room on that hall every 4 hours by that hall's Charge Nurse. These temperature checks will be documented on the Temperature Log template and stored in a binder at each respective nurse's station. Should any resident refuse to relocate from a room with an out of specification temperature, room temperature and resident dehydration checks will be performed hourly. The Administrator, Director of Nursing, and Maintenance Supervisor shall be notified within 1 hour if a resident refuses to move and will be exposed, albeit willingly, to temperatures in excess of 81 F. During normal working hours, the Administrator or Director of Nursing may assign an alternate, qualified individual to perform these checks and documentation if prudent. <BR/>8. <BR/>Any resident whose room exceed 81 F, will be monitored for indications of dehydration and said indications will be documented in the resident's medical record by the Charge Nurse. The Charge Nurse for the hall is responsible for ensuring the resident heat stress and dehydration checks are performed and documented in the medical record. The Administrator and Director of Nursing will be notified within 1 hour of any signs of dehydration or heat stress when a resident is exposed to temperatures in excess of 81 F. The Charge Nurse on each hall is responsible for performing and documenting these checks. Once temperature is restored in the resident's room, Charge Nurses will monitor vital signs and record resident BP, pulse, Respiration, and temperatures once per shift for 24hrs. If any abnormal vital signs are identified, the Director of Nursing and the Medical Director will be notified with 1 hour. <BR/>9. <BR/>Should any resident complain of uncomfortable temperatures, or a member of the staff notice a room or area feels warm, the air temperature of said area shall be measured with a thermometer. If the air temperature exceeds 81 F, the actions specified above shall be taken.<BR/>10. <BR/>If internal air temperatures exceed 81 degrees in the future, Certified Nursing Assistants, Certified Medication Aides, Charge Nurses (LVN/RN), and Activities will offer fresh cool fluids/popsicles every two hours while resident is awake. Documentation will be kept on a Log at the nurse's station. <BR/>11. <BR/>Previous Maintenance Director (Maintenance Director) terminated 7/13/2023.<BR/>12. <BR/>Maintenance Director, (Maintenance Director C) sealed side entrance and smoking exit doors with weather stripping and air curtain to improve insulation on 7/13/2023.<BR/>13. <BR/>Administrator (Administrator) LNFA, DON (DON), RN, ADON- (ADON D), LVN and (ADON E) and (Social Worker), LMSW interviewed all residents to confirm they are comfortable with current room temperature completed 7/13/2023. If any resident expressed discomfort, alternate room options will be made available.<BR/>14. <BR/>All residents are currently being monitored by charge nurses once per shift for 24 hrs, and vital signs will be documented in the MAR.<BR/>15. <BR/>DON- (DON), RN, ADON- (ADON D), LVN and (ADON E), LVN developed training to in- service all Registered Nurses, Licensed Vocation Nurses, Certified Medication Aides, and Certified Aides on recognizing and taking appropriate immediate actions for signs and symptoms of dehydration and heat exhaustion. Training is complete for all scheduled staff as of 7/13/2023 and all current staff are required to complete said in-services prior to their first shift.<BR/>Signs and symptoms according to OSHA:<BR/>Heat Exhaustion <BR/>Headache<BR/>Nausea<BR/>Dizziness<BR/>Weakness<BR/>Irritability<BR/>Confusion<BR/>Thirst<BR/>Heavy sweating<BR/>Body Temperature greater than 100.4F<BR/>Med Pass Policy on recognizing Dehydration<BR/>Drinks less than 6 cups of liquid per day<BR/>Has more of the following:<BR/> &nbs[TRUNCATED]

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interview, observation and record review, the facility failed to develop a comprehensive person-centered care plan based on assessed needs that included measurable objectives and timeframes to meet the resident's medical, nursing, mental, and psychosocial needs and describes the services that were to be furnished to attain or maintain the resident's highest practicable physical, mental, and psychosocial well-being for 1 (Resident #43) of 5 residents reviewed for comprehensive person-centered care plans. <BR/>The facility failed to develop and implement Resident #43 ' s care plan to include oxygen therapy. <BR/>This failure could affect the resident by placing them at risk for not receiving care and services to attain or maintain the resident's highest practicable physical, mental, and psychosocial well-being. <BR/>The findings included: <BR/>In an observation on 03/04/2025 at 11:00 AM of Resident #43, revealed he did not have any oxygen on, and there was no oxygen concentrator, tubing or other equipment in his room.<BR/>Record review of Resident #43 ' s face sheet dated 03/05/25 revealed a [AGE] year-old-male with an admission date of 03/12/24. Diagnoses include COPD (Chronic Obstructive Pulmonary Disease is a lung condition caused by damage to the airways and alveoli, usually from smoking or other irritants). <BR/>Record review of Resident #43 ' s Quarterly MDS assessment dated [DATE], Section C, Cognitive Patterns, revealed a BIMS score of 11 (moderately impaired cognition). The MDS did not indicate anything regarding oxygen or respiratory therapy. <BR/>Record review of Resident #43 ' s physician orders revealed an order dated 03/04/25 for Oxygen 2 liters via nasal cannula to maintain saturations &gt;92% as needed for SOB; it also revealed an order dated 01/08/25 and discontinued on 03/04/25 for Oxygen 2-4 LPM as needed for SOB with saturations &lt;93%. <BR/>Record review of Resident #43 ' s care plan on 03/05/25 revealed no care plan for oxygen, to include no oxygen diagnosis on the care plan, no oxygen status on the care plan, no oxygen orders on the care plan, no oxygen parameters on the care plan, and no oxygen equipment listed on the care plan. <BR/>In an interview with LVN-G on 03/04/25 at 11:35 AM, she stated that the nurses utilized the care plans to determine specific things about the residents ' orders, such as oxygen parameters, foley catheters, EBP precautions, preferences, likes and/or dislikes. She stated that the care plans were updated by the MDS nurse and IDT team. <BR/>In an interview with the MDS Nurse on 03/05/25 at 5:59 PM, she stated she reviewed Resident #43 ' s care plan, and the oxygen care plan was not there, but it should have been. She stated if things were not care planned appropriately residents may not get the appropriate care they needed. She also stated the care plan was usually updated by the IDT team. <BR/>In an interview with the DON on 03/06/25 at 9:17 AM, he stated the MDS nurses typically updated the care plans, but they were new to it and still learning. He stated if he was putting an order in himself, he went ahead and clicked over to the care plan and updated it so that he knew it was done, but also the IDT team met, reviewed, revised, and updated care plans. He stated the care plan was there to help the nurses to understand more about what was went on with each resident, and without the care plan, the resident may not get the appropriate care or treatment they needed. He also stated that oxygen was something that should have been care planned. <BR/>In an interview with ADON-F on 03/06/25 at 2:15 PM, she stated that care plans were updated by MDS and the IDT team. She stated if it was a clinical care plan, it was usually updated by the MDS nurse, and Oxygen was something that should have been care planned. She also stated that care plans were used by the nurses to determine specific things about the residents ' orders, diagnoses, preferences, likes, needs, wants, parameters, and if not added or updated, important care could be missed.

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interviews, and record review, the facility failed to ensure that each resident received adequate supervision to prevent accidents for 1 of 5 resident's (Residents #1) reviewed for accidents/supervision in that:<BR/>CNA B failed to have a second staff assist her with care for Resident #1 and Resident was left unattended and rolled off her bed during incontinent care on 06/12/24.<BR/>This failure could place residents at risk for injuries related to falls.<BR/>The findings were:<BR/>Record review of Resident #1's Face Sheet dated 06/16/21 documented a [AGE] year-old female with diagnoses including Cerebral Palsy (abnormal brain development that affect's a person's ability to control their muscles), muscle wasting, Parkinson's (a brain disorder that causes unintended or uncontrollable movements, such as shaking, stiffness, and difficulty with balance and coordination), seizures, Alzheimer's, heart failure, and mild intellectual disabilities. She was her own self representative. <BR/>Record review of Resident #1's comprehensive MDS dated [DATE] documented a BIMS score of 8, indicating she was moderately cognitively intact. Further, Resident #1's level of assistance with Activities of Daily Living (ADLs) was dependent on staff for showering, and transfers. Resident #1 required maximal assistance (helper lifts or holds trunk or limbs and provides more than half the effort) for eating, toileting, bed mobility, personal hygiene, dressing, oral hygiene, and 2-person assistance with bed mobility and mechanical lifting. She was always incontinent of bladder and bowel. Resident #1's quarterly functional abilities dated 03/20/24 indicated she was dependent on staff of all ADL's.<BR/>Record review of Resident #1's interim functional abilities and goals dated 06/17/24 indicated she was impaired on both sides of her upper and lower body, she required substantial/maximal assistance with self-care-eating, oral and personal hygiene, toileting, shower/bathing, all dressing and footwear, and mobility-roll left and right. She was dependent for chair/bed-to-chair transfers and utilizing her manual wheelchair.<BR/>Record review of Resident #1's annual Care Plan dated 11/14/24 indicated the resident had an ADL self-care performance deficit r/t Parkinson's, cerebral palsy, mild intellectual disabilities, anoxic (lack of oxygen) brain damage, seizure disorders, contractures to upper and lower extremities. Date Initiated and revised: 01/09/21. Interventions included Roll left and right- (Dependent), BED MOBILITY: The resident is total dependent of (X2) staff for repositioning and turning in bed. Date Initiated: 01/09/21. Revision on 03/03/21. The resident is at risk for falls related to gait/balance problems, incontinence, poor communication/comprehension through the review date, Date Initiated: 01/09/21. Psychoactive drug use , unaware of safety needs Date Initiated: 01/09/21, Revision on: 11/26/24. Interventions included review information on past falls and attempt to determine cause of falls. Record possible root causes and remove any potential causes if possible. Educate resident/family/caregivers/interdisciplinary team as to causes. Date Initiated: 01/09/21. The resident had an actual fall on 6/12/24 with minor injury. Date initiated and revision on 06/19/24. Interventions included Record, Monitor/document /report PRN (as needed) x 72 hours to physician for signs or symptoms: Pain, bruises, change in mental status, new onset: confusion, sleepiness, inability to maintain posture, agitation. Neuro-checks x 72 hours. Wing Mattress in place. Date Initiated: 06/19/24.<BR/>Record review of Resident #1's fall risk evaluation dated 03/25/24 documented a score of 15 indicating she was a high fall risk. Resident #1's fall risk evaluation dated 06/12/24 (the same day she fell from her bed) documented a score of 7 indicating she was a low fall risk. <BR/>Record review of the facility provider investigation report dated 06/19/24 revealed Resident #1 had a diagnosis of Cerebral Palsy and Intellectual Disability Disorder (IDD). She was obese. She lived in a nursing home. She was supposed to have 2 staff assigned for ADL's. On 6/13/24, only one staff was cleaning her up/changing bed sheets, and Resident #1 fell from her bed when staff rolled her to the side. This caused injury to legs and back. Resident #1 went to a local hospital for x-ray with no breaks noted, but still had some pain and soreness. This has happened in the past which is why she had 2 staff assigned for changing/bathing and used a mechanical lift. Staff should have asked for assistance from an additional staff. Checked and released from the hospital. Expectation/Desire for resolution: staff need to follow Resident #1's plan to have 2 staff assist with ADL's. <BR/>Record review of the facility incident reports dated 06/01/24-06/30/24 indicated Resident #1 experienced an un-witnessed fall on 06/12/24 at 4:05 pm. <BR/>During a phone interview with the complainant/case worker on 01/15/25 at 12:29 pm, she said Resident #1 told her how she fell and was complaining of ankle pain, (resultant to the fall) because staff was providing incontinent care in bed with one staff member. Resident #1 told her she was bruised, had pain in her ankle and back, and they gave her Tylenol for her pain. Resident #1 told her that 2 staff was required and was in her orders. The Case Worker said the facility did not prevent it (the fall) because they were not following orders. She said she nor Resident #1 knew the names of the staff. She said Resident #1 was able to use her call light and kept it in her right, contractured hand and could press the button with her thumb. <BR/>In an interview with ADON C on 01/15/25 at 4:15 pm, he said the resident should have had 2 staff for incontinent care. He said he recalled when he was informed that Resident #1 rolled out of bed. He said CNA B no longer worked at the facility and was suspended for the incident then terminated because she admitted to performing incontinent care alone. <BR/>In an interview with Resident #1 on 01/16/25 at 11:10 am she stated she remembered falling out of bed in June 2024. She could not remember which side of the bed she fell from. She said it made her mad and she was still mad because they were supposed to use two people and they did not. She remembered having to go to the hospital and being in pain. <BR/>In an interview with CNA E on 01/16/25 at 11:55 am, she said she mainly worked on the 100 hall and had worked at this facility for 15 years. She said she knew Resident #1 very well. She said CNA B went in to change Resident #1 by herself and she fell. She said the next thing she knew, there was an ambulance picking Resident #1 up. She said she heard other staff members saying CNA B thought she had enough room on the bed to turn her by herself. She said she did not really know what was going on at first because she was showering another resident at the time. She said Resident #1 was and is a 2-person assist for everything. She said she did not know why CNA B did not find or ask anyone for help. She said CNA B wasn't very talkative. She said Resident #1 returned to the facility later the same night. She asked Resident #1 if she was ok the next day and she gave her a hug and Resident #1 said ow, and that her right side hurt. CNA E said she did not notice any bruising at that time. She said Resident #1 was hurting for several days. She said Resident #1 was afraid to turn on the shower bed. Resident #1 required reassurance from herself and her partner CNA (whoever it was on her shift). She said Resident #1 had never been able to help turn, even with &frac14; rails-she has not had them for a very long time. CNA E said when Resident #1 did, we would put her hand on it because it made her feel like she was helping. She said she thought Resident #1 had gotten better. CNA E said Resident #1 had no family but had a case worker. She said staff knew which residents required 2-person assists by looking at their charts and care plans on the kiosk. She said Resident #1 always had a scoop mattress. She said once Resident #1 got moving to turn, she would just keep going because of her weight and contractures. She said she had not heard of any other falling incidents since. CNA E said it was important to know what they were getting into (the resident's needs) not only for their safety but the resident's safety too. She said the CNA's had skills checkoffs every few months. She said ADON C did the monitoring. He would say, I want to see you wash your hands, or I want to see you do peri care. She said she had not witnessed any type of abuse in the past year. She said staff were in-serviced over ANE (abuse, neglect and exploitation) probably 2-3 times per month. She said the ADM was the abuse coordinator. If she witnessed abuse she would intervene, make sure resident was safe, report to the ADM, then have a nurse assess. If you see resident to resident altercation, you intervene and separate and call the nurse or the ADM. They are typically taken to their rooms, and from there they are assessed by the nurse. <BR/>In an interview with ADON D on 01/16/25 at 1:05 pm, she said she recalled the incident in June 2024. She said before and after the incident the resident told her she fell off the bed and hit her head and wanted to go to the hospital. She said the resident could not move enough by herself to fall out of bed. She said she spoke to the CNA B who told her the resident fell out of bed. She said CNA B was suspended pending the investigation. She said she and ADON C typically conducted suspensions, and they suspended CNA B for not doing what she was supposed to, meaning performing incontinent care without another staff member. ADON D said the facility educated staff on kardex's and checking the kardex's to make sure if the residents were a 1- or 2-person assist to prevent harm to the resident. She said they had monthly mandatory in-services with different topics with all staff attending. She said they held the monthly mandatory in-services over a period of 2 days so both shifts got the education. She said Resident #1 requested to be sent to the ER. She said if Resident #1 hit her head, they would start the neuro checks regardless for the required 72 hours. She said the process for evaluating if a resident needed to transfer, they call the doctor to let them know they were transferring a resident and there should be an order for it. She said there was no order for the transfer. She said the resident returned to the facility at 11:04 pm the same day. She said this was a witnessed fall because CNA B was in the room. She said the nurse documented it as an unwitnessed fall, but it didn't make sense because CNA B told her she was in the room. emergency room record requested at this time. <BR/>In an interview with ADON D on 01/16/25 at 2:33 pm, she said the emergency room records were not in Resident #1's chart. She said the receptionist was supposed to scan hospital, emergency room, any kind of transfer notes. She said each nurse's station had a box for documents including after hours, and she and/or ADON C checked the documents for appointments, new orders, etc., then took them to the receptionist to scan in. <BR/>During a phone interview with LVN F on 01/16/25 at 2:08 pm, she said she knew Resident #1 . She recalled when she fell out of bed and that was the only time she had ever fallen out of bed. She said CNA B told her that she rolled the resident onto her side and left her to go out of the room to get something and when she came back, the resident had already fallen. She asked her what happened after she assessed Resident #1, and the resident told her CNA B left and then she fell, and CNA B was in there by herself. She said CNA B was terminated because of the incident. She said Resident #1 was crying and upset and she had worked with her for a long time. She said Resident #1 was credible. She said the facility sent her out just to make sure she was ok. She said she did not think Resident #1 hit her head. She said she took care of Resident #1 the next day and did not recall any bruising. She said she did not recall if the resident was in pain. She recalled the resident did not break anything. <BR/>Attempted phone interview with CNA B on 01/16/25 at 11:48 am, -left voice message with call back number.<BR/>2nd attempt for phone interview with CNA B on 01/16/25 at 2:30 pm. Left message. <BR/>Record review of the facility policy revised March 2018, titled, Activities of Daily Living (ADL), Supporting:<BR/>Policy Statement-Residents will be provided with care, treatment and services as appropriate to maintain or improve their ability to carry out activities of daily living (ADLs). Residents who are unable to carry out activities of daily living independently will receive the services necessary to maintain good nutrition, grooming, and personal and oral hygiene.<BR/>5. A resident's ability to perform ADLs will be measured using clinical tools, including the MDS. Functional decline or improvement will be evaluated in reference to the Assessment Reference Date and the following MDS definitions: <BR/>e. Total Dependence - Full staff performance of an activity with no participation by resident for any aspect of the ADL activity. 6. Interventions to improve or minimize a resident's functional abilities will be in accordance with the resident's assessed needs, preferences, stated goals and recognized standards of practice.<BR/>Record review of the facility policy revised April 2021, titled, Abuse, Neglect, Exploitation or Misappropriation -Reporting and Investigating: All reports of resident abuse (including injuries of unknown origin), neglect, exploitation, or theft/misappropriation of resident property are reported to local, state and federal agencies (as required by current regulations) and thoroughly investigated by facility management. Findings of all investigations are documented and reported.

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview, and record review, the facility failed to follow their established smoking policy regarding smoking safety for 1 (resident #3) of 3 residents reviewed for safe smoking. <BR/>The facility failed to ensure Resident #3 did not have a vape pen in his possession. Resident #3 was observed to have a vape pen in his possession while in the building on 07/14/23 at 11:39AM. <BR/>These failures could place the residents with exit seeking behaviors at risk for injury or death and could place residents at risk for smoking-related injuries.<BR/>Findings were: <BR/>Review of Resident #3's face sheet dated 07/15/23 reflected a [AGE] year-old male who was admitted to the facility on [DATE] with diagnoses including chronic kidney disease (a condition in which the kidneys are damaged and cannot filter blood as well as they should), stage 5, cerebral infarction (occurs as a result of disrupted blood flow to the brain due to problems with the blood vessels that supply it), type 2 diabetes mellitus (A chronic condition that affects the way the body processes blood sugar ), and essential (primary) hypertension (high blood pressure) <BR/>Review of Resident #3's quarterly MDS, dated [DATE], reflected a BIMS of 13, indicating no cognitive impairment. It further reflected he required limited assistance for transfers and required use of a wheelchair.<BR/>Record review of Resident #3's care plan reviewed on 07/14/23 at 11:42AM did not identify him as a smoker. <BR/>Record review of Resident #3's assessments reviewed on 07/14/23 at 11:42AM did not reveal any smoking evaluations in Resident #3's electronic medical record. <BR/>Observation and interview with Resident #3 on 07/14/23 at 11:39am Resident #3 stated he had a vape pen in his possession and proceeded to take it out of his pocket and show it to this surveyor. <BR/>Observation of Resident #3 on 07/14/23 at 1:04pm revealed Resident #3 smoking his vape pen in front of the facility without supervision. <BR/>During an interview with the Administrator on 07/14/23 at 4:55pm he stated residents could not have contraband on them, further clarifying contraband to include, cigarettes, lighters and vape pens. The Administrator stated the facility had high level residents who would go out and buy items that have to be confiscated by the facility. The Administrator stated nobody should have vape pens or cigarettes on them and stated residents should be supervised when smoking. The Administrator stated when he had to confiscate items from residents he would go over the rules and the regulation that have to be followed with the resident. The Administrator stated he tried to utilize he ombudsman as a 3rd party to speak to the resident. <BR/>During an interview with CNA F on 07/15/23 at 2:48pm he stated he was aware Resident #3 had a vape, stating Resident #3 has the vape pen about a year and a half. CNA F stated he wasn't aware if Resident # 3 was allowed to have a vape pen in his possession he stated he did not know. CNA F stated Resident #3 got the vape pen in the mail. <BR/>During a interview with CNA G on 07/15/23 at 2:50pm she stated she had seen Resident #3 with a vape pen and cigarettes twice, stating she was not sure if Resident #3 was allowed to have those items in his possession but stated the facility was allowing him to have them now. <BR/>Record review of Resident #3's electronic medical record reviewed on 07/15/23 revealed an updated care plan to identify Resident #3 as a smoker and a smoking safety screen was identified as created on 07/15/23. Facility made these changes to Resident #3's electronic medical record after this surveyor made the Administrator aware of Resident #3 having a vape pen in his possession on 07/14/23 at 4:55pm. <BR/>During an interview with the Administrator on 07/15/23 at 5:30pm he stated he had spoken to the activities department who did not have Resident #3 identified as a smoker and stated he was not aware that Resident #3 was a smoker until it was brought to his attention by this surveyor and stated Resident #3 had not been seen with a vape pen. The Administrator stated he spoke to Resident #3 about him having his vape pen and stated it was picked up by the Activities Director. The Administrator stated a new smoking policy was put in place on 07/14/23 because the old one was outdated. The Administrator stated the new policy put in place stated if a resident was deemed a safe smoker after staff completed a smoking safety evaluation, then they would be allowed to have their cigarettes or vape pens in their possession. The Administrator stated nursing would now be doing smoking safety evaluations, stating Resident #3 had one done earlier that morning. When asked if this should have been completed before the Administrator was made aware by this surveyor he stated, when things came up and they needed to be reevaluated this was the process they are doing, further stating, are we perfect? No. The Administrator stated the smoking safety evaluations would be completed quarterly. The Administrator was asked if the facility policy was followed, the Administrator stated based on the facility old policy residents were not allowed to have contraband on him because when a resident would smoke they required supervision, stating that based on old smoking policy Resident #3 should not have had his vape pen in his possession. The Administrator stated Resident #3 did not have a previous smoking evaluation completed because the facility was unaware he was a smoker, stating if smoking evaluations are not complete residents can burn themselves or cause harm to other people. <BR/>Record review of initial smoking policy provided on 07/14/23 with a revision date of 06/12/19 included a section titled, Policy statement that stated, This facility shall establish and maintain safe resident smoking practices. Section titled, Policy Interpretation and Implementation stated, 6. The resident will be evaluated on admission to determine if he or she is a smoker or non-smoker. If a smoker, the evaluation will include:<BR/>a. current level of tobacco consumption; b. method of tobacco consumption (traditional cigarettes; electronic cigarettes; pipe, etc.); c. desire to quit smoking, if a current smoker; and d. ability to smoke safely with or without supervision (per a completed Safe Smoking Evaluation). 7. The staff shall consult with the attending physician and the director of nursing services to determine if safety restrictions need to be placed on a resident's smoking privileges based on the Safe Smoking Evaluation. 8. A resident's ability to smoke safely will be re-evaluated quarterly, upon a significant change (physical or cognitive) and as determined by the staff. 9. Any smoking-related privileges, restrictions, and concerns (for example, need for close monitoring) shall be noted on the care plan, and all personnel caring for the resident shall be alerted to these issues. 12. Residents who have independent smoking privileges are permitted to keep cigarettes, e-cigarettes, pipes, tobacco, and other smoking articles in their possession. Only disposable safety lighters are permitted. All other forms of lighters, including matches, are prohibited.13. Residents are not permitted to give smoking articles to other residents. 14. Residents without independent smoking privileges may not have or keep any smoking articles, including cigarettes, tobacco, etc., except when they are under direct supervision.<BR/>Record review of updated smoking policy provided on 07/15/23 with no revision date included a section titled, Process that stated, 1. For Centers that allow smoking: 1.1 Smoking (including electronic cigarettes) will only be allowed in designated areas. 1.3 The admitting nurse will perform a Smoking Evaluation on each patient who chooses to smoke. This is for safety during smoking and for use of smoking apron. 1.4 The patient will be allowed to smoke only with direct supervision.<BR/>1.5 All patients who smoke will have a smoking status of supervised and will be noted in their care plan. 1.6 Smoking supplies (including, but not limited to, tobacco, matches, lighters, lighter fluid, etc.) will be labeled with the patient's name, room number, and bed number, maintained by staff, and stored in a suitable cabinet/container kept at the nursing station.

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, record review, and interview, the facility failed to ensure residents were treated with respect and dignity and care for each resident in a manner and in an environment, that promotes maintenance or enhancement of his or her quality of life, for two Resident's (R#1 and R#2) reviewed for dignity issues.<BR/>R #1's and R #2's foley catheter drainage bag did not have a privacy bag, leaving the urine in the bag visually exposed. <BR/>This failure could place residents at risk of feeling uncomfortable and disrespected and could decrease residents' self-esteem and/or quality of life.<BR/>Findings were:<BR/>1.Record review of R #1's Face sheet dated 2/3/2023 documented a [AGE] year-old male, initially admitted on [DATE] with the diagnosis of Cerebral Infarction (commonly referred to as a stroke, this affects your blood flow to the brain) , Alzheimer's Disease (a progressive neurologic disorder that causes the brain to shrink and brain cells to die).<BR/>Record review of R #1's Orders dated 2/4/23, states, Privacy bag for drainage bag at all times while in bed, while walking or in wheelchair.<BR/>Record review of R #1's Care plan dated 1/10/23, states, the resident has indwelling Catheter: 16 FR 30CC change as directed. Dx (diagnosis) Urinary retention. The resident will be/remain free from catheter-related trauma through review date. The resident will show no s/sx (signs and symptoms) of Urinary infection through review date. CATHETER: The resident has 16Fr 30cc indwelling catheter. Position catheter bag and tubing below the level of the bladder and away from entrance room door. Monitor and document intake and output as per facility policy. Monitor/record/report to MD for s/sx UTI: pain, burning, blood-tinged urine, cloudiness, no output, deepening of urine color, increased pulse, increased temp, Urinary frequency, foul smelling urine, fever, chills, altered mental status, change in behavior, change in eating patterns. Resident repeatedly throws catheter bag onto the floor.<BR/>Observation of R #1 on 2/3/2023 at 4:27 PM revealed a urinary catheter drainage bag that was visible from the hallway. The drainage bag was on the right side of the bed facing the door. The drainage bag had about 100 milliliters of yellow colored urine, that was visible to anyone passing by R #1's room.<BR/>R#1 was unable to to answer this surveyor's questions appropriately at that time. <BR/>Record review of R #2's Face sheet dated 02/03/2023 documented a [AGE] year-old female, initially admitted on [DATE] and re-admitted on [DATE] with the diagnosis of Cerebral Palsy (group of disorders that affect a person's ability to move and maintain balance and posture), Muscle Wasting and Atrophy (decrease in size and wasting of muscle tissue), Intellectual Disabilities (limits to a person's ability to learn at an expected level and function in daily life). <BR/>Record review of R #2's Physician's orders dated 12/07/2022 revealed Position catheter bag and tubing below the below the level of the bladder and away from entrance room door.<BR/>Record review of R #2's Care plan dated 12/07/2022, states, the resident has indwelling Catheter:16FR 10CC r/t wound healing. The resident will be/remain free from catheter-related trauma through review date. The resident will show no s/sx (signs and symptoms) of Urinary infection through review date. CATHETER: The resident has (Change 16Fr. catheter 10cc bulb q month and PRN Dx: WOUND HEALING. Position catheter bag and tubing below the level of the bladder and away from entrance room door. Change catheter Every 30 days starting on the last day of month and as needed. Monitor and document intake and output as per facility policy. Monitor for s/sx of discomfort on urination and frequency. Monitor/document for pain/discomfort due to catheter. Monitor/record/report to MD for s/sx UTI: pain, burning, blood-tinged urine, cloudiness, no output, deepening of urine color, increased pulse, increased temp, Urinary frequency, foul smelling urine, fever, chills, altered mental status, change in behavior, change in eating patterns. Secure catheter with leg strap every shift.<BR/>Observation of R #2 on 02/03/2023 at 4:00PM, revealed catheter drainage bag filled with 200 milliliters of yellow color urine. Drainage bag was easily visible from hallway and entry into room. It was placed on left side of bed facing the direction of the entry door. <BR/>Interview with CNA C on 02/03/2023 at 11:57AM revealed CNA C stated she did not know dignity bags were to be placed over the urinary catheter drainage system. This surveyor asked CNA C if the facility gave any education about resident's rights to privacy, which included dignity bag covers? CNA C could not recall any education being provided.<BR/>Interview with LVN A on 02/03/2023 at 4:00 PM. LVN A stated, it does need a cover (foley catheter bag). LVN A did not indicate why not and did not know where to get covers due to not being stationed on this unit/wing usually.<BR/>Interview with CNA D and CNA E, on 02/03/2023 at 4:33 PM CNA D, and CNA E stated, the facility had foley catheter bags that have a privacy covering on them. CNA D, and CNA E, stated a covering was needed for all foley bags to maintain the resident's dignity. <BR/>Interview with DON on 2/3/23 at 5:45 PM revealed the facility does have privacy bags and foley bags with a covering on them. The DON stated the facility recently had in-services on catheter care and all employees should know privacy bags are used for all residents with foleys to maintain dignity. <BR/>In-service of Foley Catheters, Providing Privacy with Care dated 9/14/2022 consisted of the urinary catheter or urinary tract infection critical element pathway; when to review the most current comprehensive and most recent quarterly, physician's orders (catheter care, UTI, medications), pertinent diagnosis; and how to identify concerns with catheter care such as kinking of tubing, leakage, pain, skin integrity, securing catheter to prevent excessive avoiding tugging on the catheter and how are interventions used to prevent inadvertent catheter removal or tissue injury from dislodging the catheter.<BR/>Record Review of the facility's Urinary Continence and Incontinence- Assessment and Management Policy dated 9/2010 states; Line 19(c) check and change .The primary goals are to maintain dignity and comfort and to protect the skin.

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observations, interviews, and record reviews, the facility failed to maintain an infection prevention and control program designed to provide a safe, sanitary, and comfortable environment to help prevent the development and transmission of communicable diseases and infections for 5 (Resident #16, Resident #34, Resident #75, Resident #83, Resident #88) of 8 residents reviewed for infection control.<BR/>1. The facility failed to ensure LVN C sanitized the blood pressure cuff between use on Resident #83, Resident #88, Resident #34, Resident #75, and Resident #16 on 03/06/25. <BR/>These failures could place the residents at risk of cross-contamination and development or spread of infection.<BR/>Findings included: <BR/>1. Record review of Resident #83's admission record reflected a [AGE] year-old male that was admitted to the facility on [DATE] with an original admission date of 01/19/23. Resident #83's diagnoses included unspecified meningitis (inflammation of the tissues surrounding the brain and spinal cord usually caused by an infection), sepsis due to streptococcus pneumoniae (an overwhelming response to an infection that can lead to tissue damage, organ failure, and/or death), essential (primary) hypertension, and history of transient ischemic attack (a mini stroke caused by a brief blockage of blood flow to the brain) and cerebral infarction (stroke). <BR/>Record review of Resident #83's quarterly MDS dated [DATE] reflected a BIMS score of 12 which indicated that Resident #83 was cognitively intact.<BR/>Record review of Resident #83's order summary report and eMAR for March 2025 reflected the following orders:<BR/>Hydrochlorothiazide Oral Tablet 25mg. Give 1 tablet by mouth in the morning for HTN. Start date 02/20/25 at 9:00am.<BR/>Losartan Potassium Oral Tablet 100mg. Give 1 tablet by mouth one time a day for HTN. Hold if SBP less than 100. Start date 02/19/25 at 9:00am.<BR/>Norvasc oral Tablet 5mg. Give 5mg by mouth every 12 hours as needed for HTN. Give for systolic b/p over 150. Start date 02/19/25 at 8:45am. Resident #83's eMAR required documentation of his blood pressure and pulse with Hydrochlorothiazide and Norvasc administration.<BR/>Record review of Resident #88's admission record reflected a [AGE] year-old male admitted to the facility on [DATE] with an original admission date of 06/06/23. Resident #88's diagnoses included essential (primary) hypertension (high blood pressure), unspecified viral hepatitis (a liver infection that can cause liver inflammation and damage), and hypertensive retinopathy (damage to the blood vessels in the eye caused by high blood pressure).<BR/>Record review of Resident #88's quarterly MDS dated [DATE] reflected a BIMS score of 15 which indicated Resident #88 was cognitively intact.<BR/>Record review of Resident #88's order summary report and eMAR for March 2025 reflected an order for Lisinopril Oral Tablet 5mg. Give 1 tablet by mouth one time a day for HTN. Start date 08/03/23 at 9:00am. Resident #88's eMAR required documentation of his blood pressure and pulse with Lisinopril administration.<BR/>Record review of Resident #34's admission record reflected a [AGE] year-old male admitted to the facility on [DATE] with an original admission date of 09/02/17. Resident #34's diagnoses included essential (primary) hypertension, atherosclerosis (build up of fats and cholesterol on the walls of the arteries causing obstruction of the blood flow), and hyperlipidemia (high cholesterol).<BR/>Record review of Resident #34's quarterly MDS dated [DATE] reflected a BIMS score of 00 which indicated that Resident #34 was severely cognitively impaired.<BR/>Record review of Resident #34's order summary report and eMAR for March 2025 reflected an order for Coreg Tablet 12.5mg. Give 12.5 mg by mouth two times a day for HTN. Hold if BP &lt;110/60. Start dated 01/31/24 at 5:00pm. Resident #34's eMAR required documentation of his blood pressure and pulse with Coreg documentation.<BR/>Record review of Resident #75's admission record reflected [AGE] year-old male admitted to the facility on [DATE] with an original admission date of 03/01/24. Resident #75's diagnoses included essential (primary) hypertension (high blood pressure), hyperlipidemia (high cholesterol), peripheral vascular disease (reduced blood flow to the arms and legs due to narrowed blood vessels), and type 2 diabetes (condition in which the body does not use insulin properly resulting in persistently high blood sugars). <BR/>Record review of Resident #75's quarterly MDS dated [DATE] reflected a BIMS score of 13 which indicated Resident #75 was cognitively intact.<BR/>Record review of Resident #75's order summary report and eMAR for March 2025 reflected an order for Lisinopril Oral Tablet 10mg. Give 1 tablet by mouth one time a day for high BP. Hold if BP &lt;110/60. Start date 11/21/24 at 9:00am. Resident #75's eMAR required documentation of his blood pressure with Lisinopril administration.<BR/>Record review of Resident #16's admission record reflected a [AGE] year-old female admitted to the facility on [DATE] with an original admission date of 08/28/24. Resident #16's diagnoses included essential (primary) hypertension, combined systolic and diastolic (congestive) heart failure (when the heart cannot pump blood effectively through the body and results in decreased blood pressure and sometimes fluid buildup in the legs and lungs), and chronic kidney disease stage 3a (mild to moderate loss of kidney function).<BR/>Record review of Resident #16's quarterly MDS dated [DATE] reflected a BIMS score of 14 which indicated Resident #16 was cognitively intact. <BR/>Record review of Resident #16's order summary report and eMAR for March 2025 reflected the following orders:<BR/>Cardizem CD oral Capsule Extended Release 24 Hour 120mg. Give 1 capsule by mouth one time a day for hypertension. Hold if BP &lt;110/60, Pulse &lt;60. Start date 02/20/25 at 9:00am.<BR/>Digoxin Oral Tablet 125mcg. Give 1 tablet by mouth one time a day for A-Fib. Hold if P &lt;60. Start date 02/20/25 at 1:00pm.<BR/>Resident #16's eMAR required documentation of her blood pressure and pulse with Cardizem administration and documentation of her pulse with Digoxin administration.<BR/>Observation on 03/06/25 from 8:20am to 9:05am of LVN C during medication pass reflected the following actions:<BR/>At 08:20am, LVN C took the blood pressure cuff from the top of her medication cart into Resident #83's room. LVN C obtained Resident #83's blood pressure and pulse then returned the blood pressure cuff to the top of her medication cart. LVN C administered Resident #83's medications to him. LVN C administered medications to 2 other residents, then at 8:36am she took the blood pressure cuff from the top of her medication cart into Resident #88's room. LVN C obtained Resident #88's blood pressure and pulse then returned the blood pressure cuff to the top of her medication cart. LVN C administered Resident #88's medications to him. At 8:45am, LVN C took the blood pressure cuff from the top of her medication cart into Resident #34's room. LVN C obtained Resident #34's blood pressure then returned the blood pressure cuff to the top of her medication cart. LVN C administered Resident #34's medications to him. At 8:55am, LVN C took the blood pressure cuff from the top of her medication cart into Resident #75's room. LVN C obtained Resident #75's blood pressure then returned the blood pressure cuff to the top of her medication cart. LVN C administered Resident #75's medications to him. LVN C administered medications to another resident, then at 9:06am LVN C picked up the blood pressure cuff from the top of her cart to take it into Resident #16's room. This surveyor then asked LVN C if there was something she was supposed to do with the blood pressure cuff after she obtained a resident's blood pressure. LVN C stated she was supposed to clean it but she had taken the sanitizing wipes out of her cart and forgot them at the nurse's station. LVN C then went to the nurse's station, retrieved the sanitizing wipes, and wiped down the blood pressure cuff.<BR/>In an interview on 03/06/25 at 9:15am while the blood pressure cuff was drying, LVN C stated she was supposed to wipe the blood pressure cuff with sanitizing wipes in between each resident, but she had forgotten the canister of wipes at the nurse's station and forgot to clean the cuff. LVN C stated it was important to clean the blood pressure cuff between residents to prevent cross contamination. If the blood pressure cuff was not cleaned between residents it could have led to infection and/ or hospitalization. LVN C stated infection control in-services were every couple of months or more often as needed and last on infection control in-service was last week or the week before. <BR/>In an interview on 03/06/25 at 11:24am, LVN D stated the blood pressure cuff was to be cleaned in between residents to prevent the spread of infection. LVN D stated she could not recall the last in-service on infection control.<BR/>In an interview on 03/06/25 at 11:40am, LVN E stated the blood pressure cuff was to be wiped down with disinfecting wipes in between each resident. LVN E stated if it was not cleaned between residents, it could lead to infection being spread. LVN E stated they were in-serviced on infection control weekly and the last one was last week. <BR/>In an interview on 03/06/25 at 1:35pm, the DON stated his expectation was that the nurses would always clean any equipment used on a resident before it was used on another resident to prevent the spread of bacteria or infection. <BR/>In an interview on 03/06/25 at 1:52pm, ADON F stated her expectation was disposable or reusable equipment would be cleaned/sanitized between residents to prevent the spread of infection. ADON F stated the last in-service on medication administration and all that goes with it (documentation, cleaning equipment, and such) was done about 3 weeks ago.<BR/>Record review of the facility's Administering Medications Policy dated December 2012 reflected in part:<BR/>Policy Statement:<BR/>Medications shall be administered in a safe and timely manner, and as prescribed.<BR/>Policy Interpretation and Implementation:<BR/>22. Staff shall follow established facility infection control procedures (e.g., handwashing, antiseptic technique, gloves, isolation precautions, etc.) for the administration of medications, as applicable.<BR/>Based on observations, interviews, and record reviews, the facility failed to maintain an infection prevention and control program designed to provide a safe, sanitary, and comfortable environment to help prevent the development and transmission of communicable diseases and infections for 7 (Resident #16, Resident #34, Resident #43, Resident #66, Resident #75, Resident #83, and Resident #88) of 10 residents reviewed for infection control. <BR/>1. The facility failed to ensure LVN C sanitized the blood pressure cuff between use on Resident #83, Resident #88, Resident #34, Resident #75, and Resident #16 on 03/06/25. <BR/>2. The facility failed to post Enhanced Barrier Precaution signs outside the rooms for Resident #43 and Resident #66. <BR/>These failures could place the residents at risk of cross-contamination and development or spread of infection. <BR/>Findings included: <BR/>1. Record review of Resident #83 ' s admission record reflected a [AGE] year-old male that was admitted to the facility on [DATE] with an original admission date of 01/19/23. Resident #83 ' s diagnoses included unspecified meningitis (inflammation of the tissues surrounding the brain and spinal cord usually caused by an infection), sepsis due to streptococcus pneumoniae (an overwhelming response to an infection that can lead to tissue damage, organ failure, and/or death), essential (primary) hypertension, and history of transient ischemic attack (a mini stroke caused by a brief blockage of blood flow to the brain) and cerebral infarction (stroke). <BR/>Record review of Resident #83 ' s quarterly MDS assessment dated [DATE] reflected a BIMS score of 12 which indicated that Resident #83 was moderately impaired. <BR/>Record review of Resident #83 ' s order summary report and eMAR for March 2025 reflected the following orders: <BR/>Hydrochlorothiazide Oral Tablet 25mg. Give 1 tablet by mouth in the morning for HTN. Start date 02/20/25 at 9:00am. <BR/>Losartan Potassium Oral Tablet 100mg. Give 1 tablet by mouth one time a day for HTN. Hold if SBP less than 100. Start date 02/19/25 at 9:00am. <BR/>Norvasc oral Tablet 5mg. Give 5mg by mouth every 12 hours as needed for HTN. Give for systolic b/p over 150. Start date 02/19/25 at 8:45am. Resident #83 ' s eMAR required documentation of his blood pressure and pulse with Hydrochlorothiazide and Norvasc administration. <BR/>Record review of Resident #88 ' s admission record reflected a [AGE] year-old male admitted to the facility on [DATE] with an original admission date of 06/06/23. Resident #88 ' s diagnoses included essential (primary) hypertension (high blood pressure), unspecified viral hepatitis (a liver infection that can cause liver inflammation and damage), and hypertensive retinopathy (damage to the blood vessels in the eye caused by high blood pressure). <BR/>Record review of Resident #88 ' s quarterly MDS assessment dated [DATE] reflected a BIMS score of 15 which indicated Resident #88 was cognitively intact. <BR/>Record review of Resident #88 ' s order summary report and eMAR for March 2025 reflected an order for Lisinopril Oral Tablet 5mg. Give 1 tablet by mouth one time a day for HTN. Start date 08/03/23 at 9:00am. Resident #88 ' s eMAR required documentation of his blood pressure and pulse with Lisinopril administration. <BR/>Record review of Resident #34 ' s admission record reflected a [AGE] year-old male admitted to the facility on [DATE] with an original admission date of 09/02/17. Resident #34 ' s diagnoses included essential (primary) hypertension, atherosclerosis (buildup of fats and cholesterol on the walls of the arteries causing obstruction of the blood flow), and hyperlipidemia (high cholesterol). <BR/>Record review of Resident #34 ' s quarterly MDS assessment dated [DATE] reflected a BIMS score of 00 which indicated that Resident #34 was severely cognitively impaired. <BR/>Record review of Resident #34 ' s order summary report and eMAR for March 2025 reflected an order for Coreg Tablet 12.5mg. Give 12.5 mg by mouth two times a day for HTN. Hold if BP &lt;110/60. Start dated 01/31/24 at 5:00pm. Resident #34 ' s eMAR required documentation of his blood pressure and pulse with Coreg documentation. <BR/>Record review of Resident #75 ' s admission record reflected [AGE] year-old male admitted to the facility on [DATE] with an original admission date of 03/01/24. Resident #75 ' s diagnoses included essential (primary) hypertension (high blood pressure), hyperlipidemia (high cholesterol), peripheral vascular disease (reduced blood flow to the arms and legs due to narrowed blood vessels), and type 2 diabetes (condition in which the body did not use insulin properly resulting in persistently high blood sugars). <BR/>Record review of Resident #75 ' s quarterly MDS assessment dated [DATE] reflected a BIMS score of 13 which indicated Resident #75 was cognitively intact. <BR/>Record review of Resident #75 ' s order summary report and eMAR for March 2025 reflected an order for Lisinopril Oral Tablet 10mg. Give 1 tablet by mouth one time a day for high BP. Hold if BP &lt;110/60. Start date 11/21/24 at 9:00am. Resident #75 ' s eMAR required documentation of his blood pressure with Lisinopril administration. <BR/>Record review of Resident #16 ' s admission record reflected a [AGE] year-old female admitted to the facility on [DATE] with an original admission date of 08/28/24. Resident #16 ' s diagnoses included essential (primary) hypertension, combined systolic and diastolic (congestive) heart failure (when the heart cannot pump blood effectively through the body and results in decreased blood pressure and sometimes fluid buildup in the legs and lungs), and chronic kidney disease stage 3a (mild to moderate loss of kidney function). <BR/>Record review of Resident #16 ' s quarterly MDS assessment dated [DATE] reflected a BIMS score of 14 which indicated Resident #16 was cognitively intact. <BR/>Record review of Resident #16 ' s order summary report and eMAR for March 2025 reflected the following orders: <BR/>Cardizem CD oral Capsule Extended Release 24 Hour 120mg. Give 1 capsule by mouth one time a day for hypertension. Hold if BP &lt;110/60, Pulse &lt;60. Start date 02/20/25 at 9:00am. <BR/>Digoxin Oral Tablet 125mcg. Give 1 tablet by mouth one time a day for A-Fib. Hold if P &lt;60. Start date 02/20/25 at 1:00pm. <BR/>Resident #16 ' s eMAR required documentation of her blood pressure and pulse with Cardizem administration and documentation of her pulse with Digoxin administration. <BR/>Observation on 03/06/25 from 8:20am to 9:05am of LVN C during medication pass reflected the following actions: <BR/>At 08:20am, LVN C took the blood pressure cuff from the top of her medication cart into Resident #83 ' s room. LVN C obtained Resident #83 ' s blood pressure and pulse then returned the blood pressure cuff to the top of her medication cart. LVN C administered Resident #83 ' s medications to him. LVN C administered medications to 2 other residents, then at 8:36am she took the blood pressure cuff from the top of her medication cart into Resident #88 ' s room. LVN C obtained Resident #88 ' s blood pressure and pulse then returned the blood pressure cuff to the top of her medication cart. LVN C administered Resident #88 ' s medications to him. At 8:45am, LVN C took the blood pressure cuff from the top of her medication cart into Resident #34 ' s room. LVN C obtained Resident #34 ' s blood pressure then returned the blood pressure cuff to the top of her medication cart. LVN C administered Resident #34 ' s medications to him. At 8:55am, LVN C took the blood pressure cuff from the top of her medication cart into Resident #75 ' s room. LVN C obtained Resident #75 ' s blood pressure then returned the blood pressure cuff to the top of her medication cart. LVN C administered Resident #75 ' s medications to him. LVN C administered medications to another resident, then at 9:06am LVN C picked up the blood pressure cuff from the top of her cart to take it into Resident #16 ' s room. This surveyor then asked LVN C if there was something she was supposed to do with the blood pressure cuff after she obtained a resident ' s blood pressure. LVN C stated she was supposed to clean it but she had taken the sanitizing wipes out of her cart and forgot them at the nurse ' s station. LVN C then went to the nurse ' s station, retrieved the sanitizing wipes, and wiped down the blood pressure cuff. <BR/>In an interview on 03/06/25 at 9:15am while the blood pressure cuff was drying, LVN C stated she was supposed to wipe the blood pressure cuff with sanitizing wipes in between each resident, but she had forgotten the canister of wipes at the nurse ' s station and forgot to clean the cuff. LVN C stated it was important to clean the blood pressure cuff between residents to prevent cross contamination. If the blood pressure cuff was not cleaned between residents it could have led to infection and/ or hospitalization. LVN C stated infection control in-services were provided every couple of months or more often as needed and last on infection control in-service was last week or the week before. <BR/>In an interview on 03/06/25 at 11:24am, LVN D stated the blood pressure cuff was to be cleaned in between residents to prevent the spread of infection. LVN D stated she could not recall the last in-service on infection control. <BR/>In an interview on 03/06/25 at 11:40am, LVN E stated the blood pressure cuff was to be wiped down with disinfecting wipes in between each resident. LVN E stated if it was not cleaned between residents, it could lead to infection being spread. LVN E stated they were in-serviced on infection control weekly and the last one was last week. <BR/>In an interview on 03/06/25 at 1:35pm, the DON stated his expectation was that the nurses would always clean any equipment used on a resident before it was used on another resident to prevent the spread of bacteria or infection. <BR/>In an interview on 03/06/25 at 1:52pm, ADON F stated her expectation was disposable or reusable equipment would be cleaned/sanitized between residents to prevent the spread of infection. ADON F stated the last in-service on medication administration and all that went with it (documentation, cleaning equipment, and such) was done about 3 weeks ago. <BR/>2. Record review of Resident #43 ' s face sheet dated 03/05/25 revealed [AGE] year-old male with an admission date of 03/12/24. <BR/>Record review of Resident #43 ' s physician orders revealed an order dated 02/03/25 for Enhanced Barrier Precautions and an order dated 02/27/25 for wound care to left heel. <BR/>Record review of Resident #43 ' s quarterly MDS assessment dated [DATE] revealed a BIMS of 11, which revealed moderately impaired cognition. <BR/>Record review of Resident #43 ' s care plan revealed Enhanced Barrier Precautions care plan initiated 04/26/24 and revised on 03/04/25. The care plan also indicated the resident was resistive to wound care initiated 07/12/24 and revised on 01/30/2025. <BR/>Record review of Resident #66 ' s face sheet dated 03/06/25 revealed a [AGE] year-old male with an original admission date of 02/23/23, and a current admission date of 01/30/2025. <BR/>Record review of Resident #66 ' s physician orders dated 01/31/25 revealed an order for a Foley catheter and an order for Enhanced Barrier Precautions. <BR/>Record review of Resident #66 ' s annual MDS assessment dated [DATE] revealed a BIMS of 05, which revealed severely impaired cognition. <BR/>Record review of Resident #66 ' s care plan initiated 07/16/24 revealed a care plan for Enhanced Barrier Precautions and a care plan for an indwelling catheter initiated on 07/16/24 and revised on 03/04/25. <BR/>During an observation on 03/04/25 at 11:11 AM of Resident #43 ' s room, revealed there were no Enhanced Barrier Precaution signs posted on the door or the wall outside of Resident #43 ' s room. <BR/>During an observation on 03/04/25 at 11:34 AM of Resident #66 ' s room, revealed there were no Enhanced Barrier Precaution signs posted on the door or the wall outside of Resident #66 ' s room. <BR/>In an interview with LVN-N on 03/04/25 at 11:20 AM, he stated if there was no sign outside the resident ' s room on the door or wall, he was not sure how he would tell that a resident was on EBP. He stated he could tell they were probably on some type of precautions by the PPE cart outside of the room, but without seeing the sign he would not have known which precautions the cart was for. He stated that residents that had things such as wounds or Foley catheters should be on EBP as opposed to just standard precautions because there could be cross-contamination if not. <BR/>In an interview with LVN-B on 03/04/25 at 11:25 AM, he stated there were no signs on any of the EBP rooms, but there should be. He stated there was no way for anyone to be able to tell that a resident was on EBP when entering the room. He stated that most of the rooms had the EBP precautions on the inside of the room, but not on the outside. He also stated that someone would be able to tell that a resident was on some type of precautions because there was a PPE cart outside of the room, but they would not be able to be sure of the exact type of precaution until they had seen the sign inside the resident ' s room. He stated EBP precautions were put into place to help prevent cross-contamination and spread of infection. <BR/>In an interview with LVN-G on 03/04/25 at 11:35 AM, she stated she was not sure why Resident #66 ' s door or wall did not have an EBP sign. She stated there should have at least been a sign in the room posted over the bed, but there was not. She stated the signs should be posted outside the residents ' rooms on either the door or the wall to notify other staff of the precautions needed prior to entering the room. That was done to help prevent cross-contamination and the spread of infection. She stated the ADON and DON were in charge of handling and placing EBP signs.<BR/>In an interview on 03/05/25 at 8:35 AM with ADON-H, he stated standard precautions was using gloves with any residents, and EBP was for things such as open wounds, catheters, and g-tubes. He stated the EBP carts went outside door or near the room hung above the bed to be able to identify the resident had EBP. He stated that their policy allowed the facility to communicate to staff which residents required the use of EBP, but it was not specific to the way they communicated it. He stated he was not sure what the CDC requirement specifically was for EBP signs, but he realized that the signage needed to be posted outside the room on the wall or door so that others knew which precautions to take prior to entering the room. <BR/>In an interview on 03/06/25 at 2:15 PM with ADON-F, she stated EBP was used for residents that needed more than standard precautions, such as wounds, catheters, or g-tubes. She stated that signs should be posted visibly outside of the resident ' s rooms so that staff could determine which protocol to use and what PPE to put on prior to entering the resident ' s rooms. She stated the signs were previously inside the residents ' rooms above the beds but realized they should be posted outside the room on the door or wall next to the door. <BR/>Record review of CDC Guidelines: Implementation of Personal Protective Equipment (PPE) Use in Nursing Homes to Prevent Spread of Multidrug-resistant Organisms (MDROs), updated 07/12/22, revealed Enhanced Barrier Precautions (EBP) were an infection control intervention designed to reduce transmission of resistant organisms that employs targeted gown and glove use during high contact resident care activities. Examples of high-contact resident care activities requiring gown and glove use for Enhanced Barrier Precautions included: dressing, bathing/showering, transferring, providing hygiene, changing linens, changing briefs or assisting with toileting, device care or use: central line, urinary catheter, feeding tube, tracheostomy/ventilator, wound care: any skin opening requiring a dressing <BR/>When implementing Contact Precautions or Enhanced Barrier Precautions, it was critical to ensure that <BR/>staff had awareness of the facility ' s expectations about hand hygiene and gown/glove use, initial and <BR/>refresher training, and access to appropriate supplies. To accomplish this: <BR/>*Implementation of Personal Protective Equipment (PPE) Use in Nursing Homes to Prevent Spread of Multidrug-resistant Organisms (MDROs) <BR/>*Post clear signage on the door or wall outside of the resident room indicating the type of <BR/>Precautions and required PPE (e.g., gown and gloves) <BR/>*For Enhanced Barrier Precautions, signage should also clearly indicate the high-contact <BR/>resident care activities that required the use of gown and gloves <BR/>https://www.cdc.gov/hai/containment/PPE-Nursing-Homes.html <BR/>Record review of the Enhanced Barrier Precautions policy, dated 04/2024, revealed EBP precautions were implemented for the prevention of transmission of multidrug-resistant organisms. The facility had the discretion on how to communicate to staff which residents required the use of EBP, as long as staff were aware of which residents required the use of EBP prior to providing high-contact care activities.

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, record review, and interview, the facility failed to ensure residents were treated with respect and dignity and care for each resident in a manner and in an environment, that promotes maintenance or enhancement of his or her quality of life, for two Resident's (R#1 and R#2) reviewed for dignity issues.<BR/>R #1's and R #2's foley catheter drainage bag did not have a privacy bag, leaving the urine in the bag visually exposed. <BR/>This failure could place residents at risk of feeling uncomfortable and disrespected and could decrease residents' self-esteem and/or quality of life.<BR/>Findings were:<BR/>1.Record review of R #1's Face sheet dated 2/3/2023 documented a [AGE] year-old male, initially admitted on [DATE] with the diagnosis of Cerebral Infarction (commonly referred to as a stroke, this affects your blood flow to the brain) , Alzheimer's Disease (a progressive neurologic disorder that causes the brain to shrink and brain cells to die).<BR/>Record review of R #1's Orders dated 2/4/23, states, Privacy bag for drainage bag at all times while in bed, while walking or in wheelchair.<BR/>Record review of R #1's Care plan dated 1/10/23, states, the resident has indwelling Catheter: 16 FR 30CC change as directed. Dx (diagnosis) Urinary retention. The resident will be/remain free from catheter-related trauma through review date. The resident will show no s/sx (signs and symptoms) of Urinary infection through review date. CATHETER: The resident has 16Fr 30cc indwelling catheter. Position catheter bag and tubing below the level of the bladder and away from entrance room door. Monitor and document intake and output as per facility policy. Monitor/record/report to MD for s/sx UTI: pain, burning, blood-tinged urine, cloudiness, no output, deepening of urine color, increased pulse, increased temp, Urinary frequency, foul smelling urine, fever, chills, altered mental status, change in behavior, change in eating patterns. Resident repeatedly throws catheter bag onto the floor.<BR/>Observation of R #1 on 2/3/2023 at 4:27 PM revealed a urinary catheter drainage bag that was visible from the hallway. The drainage bag was on the right side of the bed facing the door. The drainage bag had about 100 milliliters of yellow colored urine, that was visible to anyone passing by R #1's room.<BR/>R#1 was unable to to answer this surveyor's questions appropriately at that time. <BR/>Record review of R #2's Face sheet dated 02/03/2023 documented a [AGE] year-old female, initially admitted on [DATE] and re-admitted on [DATE] with the diagnosis of Cerebral Palsy (group of disorders that affect a person's ability to move and maintain balance and posture), Muscle Wasting and Atrophy (decrease in size and wasting of muscle tissue), Intellectual Disabilities (limits to a person's ability to learn at an expected level and function in daily life). <BR/>Record review of R #2's Physician's orders dated 12/07/2022 revealed Position catheter bag and tubing below the below the level of the bladder and away from entrance room door.<BR/>Record review of R #2's Care plan dated 12/07/2022, states, the resident has indwelling Catheter:16FR 10CC r/t wound healing. The resident will be/remain free from catheter-related trauma through review date. The resident will show no s/sx (signs and symptoms) of Urinary infection through review date. CATHETER: The resident has (Change 16Fr. catheter 10cc bulb q month and PRN Dx: WOUND HEALING. Position catheter bag and tubing below the level of the bladder and away from entrance room door. Change catheter Every 30 days starting on the last day of month and as needed. Monitor and document intake and output as per facility policy. Monitor for s/sx of discomfort on urination and frequency. Monitor/document for pain/discomfort due to catheter. Monitor/record/report to MD for s/sx UTI: pain, burning, blood-tinged urine, cloudiness, no output, deepening of urine color, increased pulse, increased temp, Urinary frequency, foul smelling urine, fever, chills, altered mental status, change in behavior, change in eating patterns. Secure catheter with leg strap every shift.<BR/>Observation of R #2 on 02/03/2023 at 4:00PM, revealed catheter drainage bag filled with 200 milliliters of yellow color urine. Drainage bag was easily visible from hallway and entry into room. It was placed on left side of bed facing the direction of the entry door. <BR/>Interview with CNA C on 02/03/2023 at 11:57AM revealed CNA C stated she did not know dignity bags were to be placed over the urinary catheter drainage system. This surveyor asked CNA C if the facility gave any education about resident's rights to privacy, which included dignity bag covers? CNA C could not recall any education being provided.<BR/>Interview with LVN A on 02/03/2023 at 4:00 PM. LVN A stated, it does need a cover (foley catheter bag). LVN A did not indicate why not and did not know where to get covers due to not being stationed on this unit/wing usually.<BR/>Interview with CNA D and CNA E, on 02/03/2023 at 4:33 PM CNA D, and CNA E stated, the facility had foley catheter bags that have a privacy covering on them. CNA D, and CNA E, stated a covering was needed for all foley bags to maintain the resident's dignity. <BR/>Interview with DON on 2/3/23 at 5:45 PM revealed the facility does have privacy bags and foley bags with a covering on them. The DON stated the facility recently had in-services on catheter care and all employees should know privacy bags are used for all residents with foleys to maintain dignity. <BR/>In-service of Foley Catheters, Providing Privacy with Care dated 9/14/2022 consisted of the urinary catheter or urinary tract infection critical element pathway; when to review the most current comprehensive and most recent quarterly, physician's orders (catheter care, UTI, medications), pertinent diagnosis; and how to identify concerns with catheter care such as kinking of tubing, leakage, pain, skin integrity, securing catheter to prevent excessive avoiding tugging on the catheter and how are interventions used to prevent inadvertent catheter removal or tissue injury from dislodging the catheter.<BR/>Record Review of the facility's Urinary Continence and Incontinence- Assessment and Management Policy dated 9/2010 states; Line 19(c) check and change .The primary goals are to maintain dignity and comfort and to protect the skin.

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, record review, and interview, the facility failed to ensure resident privacy and confidentiality were maintained for medical treatment and personal care for two Residents ( Resident #124 and Resident #53 ) of 10 residents reviewed for dignity issues.<BR/>1. Resident #53's brief was visually exposed to the hallway due to NA B leaving the door open and privacy curtain open while preparing to provide a brief change. <BR/>2.The facility failed to ensure Resident # 124's foley catheter drainage bag was covered with a privacy bag; leaving the urine in the bag visually exposed. <BR/>This failure could place residents at risk of feeling uncomfortable and disrespected and could decrease residents' self-esteem and/or quality of life.<BR/>Findings were:<BR/>1.)Record review of Resident # 53's face sheet dated 9/13/2022 documented a [AGE] year old female with an admission date of 2/15/19 and re-admitting on 12/22/20 with the diagnosis of mild protein calorie malnutrition (nutritional problems), rheumatoid arthritis (inflammatory disorder affecting joints), anxiety, age-related cognitive decline, chronic obstructive pulmonary disease (lung disease that blocks airflow and makes it difficult to breathe), dysphagia (difficulty swallowing), lack of coordination, muscle wasting and atrophy (the waste away of body tissue), atrial fibrillation (irregular rapid heart rate), heart failure, and anemia (lack of red blood cells). <BR/>Record review of Resident # 53's MDS [Minimum Data Set] dated 7/26/22 documented: <BR/>- Resident #53 had severe cognitive impairment with a BIMS score of 5.<BR/>- required extensive assistance with on person physical assist for transfers, dressing, toilet use, and personal hygiene.<BR/>-had frequent incontinence with bowel and bladder. <BR/>During an observation on 9/11/22 at 12:13 PM, NA B was noted preparing to change Resident #53's brief and clothes with the door open and the privacy curtain open. NA B had removed Resident #53's blankets exposing her blue brief which was visible from the hallway. NA B left the room to get her cart leaving Resident #53 exposed and returned to the room, washed her hands and pulled the privacy curtain around the resident's bed and began to change the resident with the door open. <BR/> Resident # 53 was unable to be interviewed due to confusion and severe cognitive impairment as documented on resident's MDS. <BR/>In an interview on 9/11/22 at 12:25 PM with NA B revealed the curtain should be closed when providing care and exposing the resident. She stated she usually closes the door to provide care but the roommate doesn't like the door closed and will start yelling, so she left the door open and closed the curtain when she realized she had not provided privacy while Resident #53's brief was exposed. She revealed it's important to close the curtain to provide residents with dignity and provide privacy. <BR/>In an interview with DON on 9/14/22 at 10:24 AM revealed during resident care the staff should always close the door to the residents room to provide care and pull the privacy curtains at all times. He stated, NA B should have provided privacy by closing the door and pull the privacy curtain around the resident before exposing her brief. He revealed it's important to provide privacy for the dignity of the resident. He revealed CNAs and Nurses have been educated on providing privacy for the residents during care. The managers are constantly up and down the facility and making rounds to make sure the staff are doing what they should be doing, to check on residents, and to make sure any identified concerns are handled. <BR/>Record review of the facility's Dignity policy dated February 2021 documented Each resident shall be cared for in a manner that promotes and enhances his or her sense of well-being, level of satisfaction with life, and feelings of self-worth and self-esteem. Staff are to promote, maintain and protect resident privacy, including bodily privacy during assistance with personal care and during treatment procedures.<BR/>2.)Record review of Resident #124's Face sheet dated 09/13/22 documented a [AGE] year-old female with an admission date of 6/6/2022 and a re-admission date of 8/30/22 with a diagnoses of osteomyelitis (inflammation of bone caused by infection), intellectual disabilities, cerebral palsy (congenital disorder of movements), bipolar disorder, anxiety disorder, and chronic ulcer (open wound) of skin. <BR/>Record review of Resident # 124's physician order summary dated 08/30/22 documented an order for 16 French Catheter 10cc bulb. <BR/>Record review of Resident # 124's Minimum Data Set (MDS) assessment dated [DATE] revealed:<BR/>- BIMS of 6 = Severe cognitive impairment<BR/>-required extensive two-person physical assistance with bed mobility and dressing. <BR/>-required extensive one-person physical assistance with transfers, eating, toileting, and personal hygiene.<BR/>-had an indwelling catheter and was occasionally incontinent. <BR/>Record review of Resident # 124's Care plan dated 8/30/22 documented The resident has indwelling catheter: 16 French 10 cc related to wound healing. Goals: The resident will be/remain free from catheter-related trauma, the resident will show no signs or symptoms of urinary infection. <BR/>During an observation on 9/11/22 at 12:27 PM, Resident #124 was noted lying in bed and her Foley catheter urinary bag was noted hanging on the right side of the bed frame, visible and facing the open door and hallway. Urinary bag noted with yellow colored urine. <BR/>During an observation on 09/11/22 at 1:35 PM, Resident # 124 continued with Foley catheter urinary bag visible from the hallway.<BR/>An interview with Resident #124 on 9/11/22 at 1:38 PM revealed she was aware she had a Foley catheter. When asked if it bothered her that her urinary bag was showing, she stated, It's something I have to get use to. She was unable to voice if it bothered her. <BR/>Record review of physician orders, dated 9/11/22, documented order start date 9/1/2022 for Privacy bag for drainage bag at all times while in bed, while walking or in wheel chair every shift. <BR/>An interview with NA B on 9/11/22 at 3:46 PM revealed the Foley Catheter drainage catheter should be covered for the privacy of the resident. She revealed she didn't work with the Resident # 124, and was unsure where the CNA for the hall is. She stated she is unsure why it was not covered, but would get the charge nurse. She revealed it's everyone responsibility to make sure the Foley catheter bag is covered. She stated, it's important to keep the urinary bag covered or in a privacy bag for the privacy of the resident. <BR/>An interview with LVN C on 9/11/22 at 3:49 PM revealed there should be a privacy cover over Resident # 124's Foley catheter drainage bag. He stated he was unaware the drainage bag was not covered. He revealed it should be a privacy bag covering it to provide privacy and for the dignity of the resident to not show everyone her urine bag. <BR/>An interview with the DON on 9/14/22 at 10:24 AM revealed Resident #124's Foley should have had a privacy bag for the urinary bag for dignity purposes. He revealed the charge nurse and CNAs should be a team and should be checking the Foley catheter system every shift at least. He revealed the facility had plenty of covers for the residents, when needed. So he is unsure why her Foley catheter urinary bag was not in a privacy bag. <BR/>Record review of the facility's Dignity policy dated February 2021 documented, Each resident shall be cared for in a manner that promoted and enhances his or her sense of well-being, level of satisfaction with life, and feelings of self-worth and self-esteem. Demeaning practices and standards of care that compromise dignity are prohibited. Staff are expected to promote dignity and assist residents; for example. a. Helping the resident to keep urinary catheter bags covered.

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview, and record review, the facility failed to maintain a safe, clean, sanitary, comfortable, and homelike environment for 5 of 86 resident rooms (room [ROOM NUMBER], 132, 133, 233, and 306) 1of 2 resident common areas in hall 100 and 1 of 1 resident common areas in 300 hall and 1 of 3 hallway (hall 100) reviewed for environment, in that:<BR/>The facility failed to ensure resident rooms and the facility maintained a temperature of 71-81 degrees. These residents were not being screened for signs and symptoms of dehydration or heat related illness. The temperature in the residents' rooms reached 88.5 degrees on 07/11/23, the temperature outside reached 100 degrees on 07/11/23.<BR/>These failures placed residents at risk of, and a diminished quality of life.<BR/>An IJ was identified on 07/12/23. The IJ template was provided to the facility on [DATE] at 5:40pm. While the IJ was removed on 07/14/23, the facility remained out of compliance at a scope of widespread and a severity level of No actual harm with potential for more than minimal harm because all staff had not been trained over Inservice covering heat exhaustion, S/S (signs and symptoms) med pass, policy on recognizing dehydration, protecting from workers the effects of heat, nutrition and hydration care, emergency procedure staff severe hot weather procedures and vent temp checks, room temp checks, temp log. <BR/>Findings included:<BR/>Review of Resident #1's face sheet dated 07/15/23 reflected a [AGE] year-old male who resided in room [ROOM NUMBER]-B and was admitted to the facility on [DATE] with diagnoses including rheumatoid arthritis (an autoimmune and inflammatory disease), chronic obstructive pulmonary disease (a group of diseases that cause airflow blockage and breathing-related problems. ), heart failure (a condition that develops when your heart doesn't pump enough blood for your body's needs), dementia (impaired ability to remember, think, or make decisions that interferes with doing everyday activities), unspecified severity, without behavioral disturbance, psychotic disturbance, mood disturbance and anxiety. <BR/>Review of Resident #1's quarterly MDS, dated [DATE], reflected a BIMS of 11, indicating a moderate cognitive impairment. It further reflected he was able to ambulate in room and corridor with supervision. <BR/>Review of Resident #2's face sheet dated 07/15/23 reflected a [AGE] year-old female who resided in room [ROOM NUMBER]-A and was admitted to the facility on [DATE] with diagnoses including, hypothyroidism (underactive thyroid gland), dementia(impaired ability to remember, think, or make decisions that interferes with doing everyday activities) in other diseases classified elsewhere, mild with agitation, senile degeneration of brain (a decrease in cognitive abilities or mental decline), essential hypertension(high blood pressure)<BR/>Review of Resident #2's admission MDS, dated [DATE], reflected a BIMS of 05, indicating severe cognitive impairment. It further reflected she required extensive assistance for bed mobility and transfers. <BR/>Review of Resident #3's face sheet dated 07/15/23 reflected a [AGE] year-old male who resided in room [ROOM NUMBER]-A and was admitted to the facility on [DATE] with diagnoses including chronic kidney disease (a condition in which the kidneys are damaged and cannot filter blood as well as they should), stage 5, cerebral infarction (occurs as a result of disrupted blood flow to the brain due to problems with the blood vessels that supply it), type 2 diabetes mellitus (A chronic condition that affects the way the body processes blood sugar ), and essential (primary) hypertension (high blood pressure) <BR/>Review of Resident #3's quarterly MDS, dated [DATE], reflected a BIMS of 13, indicating no cognitive impairment. It further reflected he required limited assistance for transfers and required use of a wheelchair.<BR/>Review of Resident #4's face sheet dated 07/15/23 reflected a [AGE] year-old female who resided in room [ROOM NUMBER]-B and was admitted to the facility on [DATE] with diagnoses including, Alzheimer's disease (A progressive disease that destroys memory and other important mental functions), squamous cell carcinoma of skin (the second most common form of skin cancer, characterized by abnormal, accelerated growth of squamous cells.), cerebral infarction (occurs as a result of disrupted blood flow to the brain due to problems with the blood vessels that supply it), type 2 diabetes mellitus (A chronic condition that affects the way the body processes blood sugar ), end stage renal disease (occurs when the kidneys are no longer able to work at a level needed for day-to-day life).<BR/>Review of Resident #4's quarterly MDS, dated [DATE], reflected a BIMS of 11, indicating moderate cognitive impairment. It further reflected she required limited assistance for transfers and bed mobility.<BR/>Review of Resident #5's face sheet dated 07/15/23 reflected a [AGE] year-old female who resided in room [ROOM NUMBER]-A and was admitted to the facility on [DATE] with diagnoses including, rhabdomyolysis (breakdown of muscle tissue that releases a damaging protein into the blood), hepatic failure (Loss of liver function), unspecified without coma, unspecified dementia (impaired ability to remember, think, or make decisions that interferes with doing everyday activities), unspecified severity, without behavioral disturbance, psychotic disturbance, mood disturbance and anxiety, and rheumatoid arthritis (an autoimmune and inflammatory disease). <BR/>Review of Resident #5's quarterly MDS, dated [DATE], reflected a BIMS of 12, indicating moderate cognitive impairment. It further reflected she required extensive assistance bed mobility and was total dependent for transfers.<BR/>Review of Resident #6's face sheet dated 07/15/23 reflected an [AGE] year-old female who resided in room [ROOM NUMBER]-A and was admitted to the facility on [DATE] with diagnoses including, Alzheimer's disease (A progressive disease that destroys memory and other important mental functions), unspecified combined systolic (congestive) and diastolic (congestive) heart failure (In systolic heart failure, the heart muscle is weak, and the ventricle can't contract normally. With diastolic heart failure, the heart muscle is stiff, and the left ventricle can't relax normally), dysphagia (swallowing difficulties), type 1 diabetes mellitus without complications (A chronic condition in which the pancreas produces little or no insulin), essential (primary) hypertension (high blood pressure), and hyperlipidemia (high levels of fat in the blood). <BR/>Review of Resident #6's quarterly MDS, dated [DATE], reflected a BIMS of 00, indicating severe cognitive impairment. It further reflected she required extensive assistance bed mobility and transfers.<BR/>Record review of facility documents revealed HVAC service order invoices for the following dates: 07/05/23, 07/06/23, 07/09/23, 07/10/23, 07/11/23 and 07/12/23. <BR/>Record review of HVAC service order dated 07/05/23 by HVAC Company revealed a section titled, DESCRIPTION OF WORK PERFORMED had the following verbiage written, Work on chiller and solenoid valves for the dining room. Section titled; recommendations was blank. <BR/>Record review of HVAC service order dated 07/06/23 by HVAC Company revealed a section titled, DESCRIPTION OF WORK PERFORMED had the following verbiage written, Raise temp. for water coming out of chiller to 40 degrees to 45 degrees. Manually open 2 solenoid valves for dining room Section titled; recommendations was blank. <BR/>Record review of HVAC service order dated 07/09/23 by HVAC Company revealed a section titled, DESCRIPTION OF WORK PERFORMED had the following verbiage written, Reset the chiller. Checked and watched it make sure it runs properly and doesn't shut off Section titled; recommendations was blank. <BR/>Record review of HVAC service order dated 07/10/23 by HVAC Company revealed a section titled, DESCRIPTION OF WORK PERFORMED had the following verbiage written, Checked out chiller found unit tripping out on high load pressure. Raised out condenser coil. Waited for coil to dry. Checked head pressure. Unit staying online. Chiller back to normal operation. Section titled; recommendations was blank. <BR/>Record review of HVAC service order dated 07/11/23 and 7/12/23 by HVAC Company revealed a section titled, DESCRIPTION OF WORK PERFORMED had the following verbiage written, Found unit down new on low oil circuit A alarm. Got with carrier tech support to find type of oil and low much. Unable to valve off oil separator refrost pressure continue to pass threw. Had to recover 13 1/9 from chiller to add oil. Needed 3 out of 5 gallons ordered thermistor for water inlet and outlet. Had code for freeze also due to bad temp thermistor. 3 to 5days. Added oil pulled vacuum system recharged chiller online. Day 2 checked several Section titled; recommendations was blank. <BR/>Record review of outside temperature on 07/05/23 was a high of 95 degrees. <BR/>Record review of outside temperature on 07/06/23 was a high of 85 degrees. <BR/>Record review of outside temperature on 07/09/23 was a high of 98 degrees. <BR/>Record review of outside temperature on 07/10/23 was a high of 98 degrees. <BR/>Record review of outside temperature on 07/11/23 was a high of 100 degrees. <BR/>Record review of outside temperature on 07/12/23 was a high of 99 degrees. <BR/>Record review of facility temperature logs dated 07/10/23 provided by the Maintenance Director revealed all rooms in the facility were checked at 8:00am and 9:00am with all documented temperatures over 81 degrees, reaching as high as 85 degrees. <BR/>Observation of the temperature in Resident #3's room, room [ROOM NUMBER] on 07/11/23 at 7:17pm revealed Resident #3 present in his room while the ambient room air reached 85 degrees, temperature of ambient room air was taken by this surveyor with use of a wireless thermometer.<BR/>Observation of temperature in Resident #4's and Resident #5's room, room [ROOM NUMBER], on 07/11/23 at 7:55pm revealed Residents #4 and #5 were present in room when the ambient room air was 82 degrees. Temperature of ambient room air was taken by this surveyor with use of a wireless thermometer.<BR/>Observation of Resident #4's and Resident #5's room, room [ROOM NUMBER] on 07/11/23 at 8:55PM revealed an oscillating fan was present and in use in room [ROOM NUMBER]. <BR/>Observation of Resident #1's room, room [ROOM NUMBER]on 07/11/23 at 9:36PM revealed no fan or portable air conditioner present in room [ROOM NUMBER]. <BR/>Observation of temperature in Resident #1's room, room [ROOM NUMBER], on 07/11/23 at 9:46pm revealed Resident #1 was present in his room while the ambient room air was 84 degrees and the temperature coming out of the air vent in room [ROOM NUMBER] was 88.5 degrees. Temperature of ambient room air was taken by this surveyor with use of a wireless thermometer. Temperature of air coming out of air vent was taken by this surveyor with use of an infrared thermometer<BR/>Observation of temperature in Resident #2's room, room [ROOM NUMBER], on 07/11/23 at 10:04pm revealed Resident #2 was present in the room while the ambient room air was 83 degrees. Temperature of ambient room air was taken by this surveyor with use of a wireless thermometer. <BR/>Observation of temperature in Resident #6's room, room [ROOM NUMBER], on 07/11/23 at 11:40pm revealed the resident was in her room while the ambient room air was 84 degrees. Temperature of ambient room air was taken by this surveyor with use of a wireless thermometer. <BR/>Observation of hall 100 common area located in front of the physical therapy gym (room [ROOM NUMBER]) on 07/11/23 at 7:31pm revealed no residents present in common area while the ambient air temperature was 84. Temperature of ambient room air was taken by this surveyor with use of a wireless thermometer. <BR/>Observation of air vent in hall 100 about 3 feet away from hall 100 common area located in front of room [ROOM NUMBER]/128 on 07/11/23 at 7:39pm revealed the air vent temperature to be at 85.5 degrees. Temperature of air coming out of air vent was taken by this surveyor with use of an infrared thermometer<BR/>Observation of temperature of air vent in front of room [ROOM NUMBER] and 132 in 100 hall on 7/11/23 at 10:05pm revealed the temperature to be 83 degrees. Temperature of air coming out of air vent was taken by this surveyor with use of an infrared thermometer<BR/>Observation of temperature of hall 100 taken outside of room [ROOM NUMBER] on 7/11/23 at 10:06pm revealed the ambient temperature in the hall to be 84 degrees. Temperature of ambient room air was taken by this surveyor with use of a wireless thermometer. <BR/>Observation of temperature of air vent in front of room [ROOM NUMBER] in 100 hall on 7/11/23 at 10:07pm revealed the temperature to be 84 degrees. Temperature of air coming out of air vent was taken by this surveyor with use of an infrared thermometer<BR/>Observation of temperature of hall 300 nurse station/common area taken 7/11/23 at 11:23pm revealed the ambient temperature in the hall to be 83 degrees. Temperature of ambient room air was taken by this surveyor with use of a wireless thermometer. <BR/>Record Review of TULIP (HHSC online incident reporting application) on 07/11/23 at 11:25pm revealed the facility had not made a self-report regarding air conditioning issues or temperatures in building. <BR/>During an interview with Resident #3 on 07/11/23 at 7:17pm, Resident #3 stated it had been warm, with temperature issues starting a couple weeks prior. Resident #3 stated it had been hard to sleep with no circulation of air. <BR/>During an interview with CNA A on 07/11/23 at 7:45pm she stated the temperature has been worse the days before and stated she was sweating because of the temperature. <BR/>During an interview with the Administrator on 07/11/23 at 8:00pm he stated the problems with the temperature stated on 07/01/23 when their chiller(system that uses a method of producing chilled water and sending water to the chilled water coil of the air conditioner shut itself off. The Administrator stated since then the air conditioning company they use had come out multiple times and had finally identified and fixed the issue with their chiller on 07/11/23. The Administrator stated he had some residents complain and stated they were moved to cooler rooms. The Administrator stated staff had been monitoring temperatures throughout the facility and stated the highest temperature gathered was 82. The Administrator did not state who was responsible for doing temperature checks, stating water temps are taken but not necessarily air temps. The Administrator was asked what the policy stated in regard to what to do when heating/cooling go out, and he stated he would follow CMS guidelines. The Administrator stated he had not seen a specific policy he had regarding heating and cooling. The Administrator stated his backup plan was to evacuate if they were not able to take care of the situation and temperatures got out of hand. The Administrator stated temperatures would have to be at 85-90 degrees to be out of hand. The Administrator stated he had 10 portable air conditioners in use and stated staff is checking temperatures throughout the facility but not necessarily logging them. <BR/>During an interview with Resident #4 on 07/11/23 at 8:55pm she stated the facility had been hot the previous days and had just gotten better the evening of 07/11/23. <BR/>During an interview on 07/11/23 at 9:36pm Resident #1 stated its hot, way too hot. Resident #1 continued to say that the entire building had been this way for the last 3 days. Resident #1 stated he had complained about the heat the day before on 07/10/23 and the day of our interview on 07/11/23. When asked if the facility had offered him anything to combat the heat he stated, the entire building was this way. <BR/>During an interview with the Administrator on 07/11/25 at 10:15PM, the Administrator stated he was not aware and had not been told about Resident #1's complaint about the temperature in his room. The Administrator stated complaints were talked about during morning meetings and stated he had not been made aware. <BR/>During an interview on 07/11/23 at 9:19pm with Resident #7 who's room was in hall 100 stated her room had been hot and she had to scream and holler for a fan to be placed in her room. She stated she was sweating and uncomfortable. <BR/>During an interview on 07/11/23 at 9:30pm with Resident #8 who's room was in hall 100 stated, it was hotter than hell stating the air conditioner at the facility had gone out a month ago. He stated he had to buy a fan because he could not stand it anymore. <BR/>During an interview with Resident #5 on 07/12/23 at 10:38 AM she stated a family member of Resident #4 had provided them a fan due to the heat in the building. Resident #5 stated it had been hot for 2 weeks and stated she had been sweating. She stated staff was helpful, but it was hot. <BR/>During a telephone interview with CNA B on 07/12/23 at 2:32pm CNA B stated she worked the evening of 07/11/23 and stated that was the first night it started to feel better in the facility. She stated it had been hot before and she would be sweating at work. <BR/>During an interview with the Maintenance Director on 07/12/23 at 9:35pm he stated the facility started having issues with their air conditioner on 07/01/23. The Maintenance Director stated he started taking room temperatures on 07/01/23 for certain rooms. The Maintenance Director stated he did not remember which rooms he had checked the temperature in, stating he had logs but did not know where they were and had misplaced them. The Maintenance Director stated he knew he should have written down the temperatures he took. The Maintenance Director stated he only had temperature logs for 07/09/23 and 07/10/23 and 2 other papers that had hand written numbers without any other details or times or dates documented. While reviewing the temperature log dated 07/10/23 the Maintenance Director stated the highest temperature he identified was 85. The Maintenance Director stated he only used a temperature laser gun and averaged the temperature in the room by getting the temp of the air vent, wall and floor. The Maintenance Director stated he did not have a thermometer to capture the ambient room temperature. When asked what should be done when temperature that high are identified the Maintenance Director stated he would call an air conditioning company and move residents to a cooler place with fans added for residents who refused to move rooms. The Maintenance Director stated he had called and had an air conditioning company come to the facility multiple times in the previous week to fix the air conditioner. The Maintenance Director stated it took the air conditioning company multiple visits to fix the issue, stating on 07/11/23 the chiller was found to be low on oil. The Maintenance Director stated the facility had provided 10 or 12 portable air conditioners, and 4 commercial fans throughout the facility. The Maintenance Director stated they have provided fans to residents, but he was unsure the exact number<BR/>During an interview with the DON on 07/12/23 at 11:56am she stated staff was going in and checking on every resident and making sure they were comfortable during the rounds the CNAs completed. The DON stated if any complaints were verbalized they would get fans in the room or move the resident to a cooler area. The DON stated it had been a challenge. The DON stated she did not know if they were documenting room changes but stated she had nursing staff scan everybody's body temp for fever and stated everyone had been okay so far. The DON stated staff did their normal rounds, the DON stated if concerns such as dehydration came up or had been reported that nursing would have documented it, further stating she checked in with nurses in the mornings to see if these concerns had come up. The DON stated residents who are relocated to cooler rooms are assessed the same as all other residents by taking temperatures, checking for signs of dehydration, and asking them if they are okay. The DON stated they had not had to send anybody out. The DON stated if a resident did not wish to relocate and the building was above 81 degrees they would check for skin tenting, urinary output and stated a decrease in urinary output is a sign of dehydration. The DON stated they would also assess for dry mouth, elevated temperature and stated that would be completed by the hall nurse and the aides reporting urinary output. The DON stated a body temperature over 99 would be when she would encourage ice cold water and relocation to a cooler area. <BR/>During an interview with Resident #5 on 7/13/23 at 2:12pm she stated she did not think the facility would ever fix the air conditioner, stating it had not worked for a couple of weeks. Resident #5 stated it was unbearable and she thought she was going to faint. Resident #5 stated she was sweating so much that her clothes and bed were wet. Resident #5 stated there were 2 nights in row that she could not sleep because of the heat. <BR/>During an interview on 07/23/23 at 4:30pm with Resident #9 in hall 300 she stated it was hot and it had been hot for weeks. Resident #9 stated the staff did not offer anything and stated they did not have any rooms. Resident #9 stated she had felt sick with the heat stating she has felt nauseous sine the heat has been going on. Resident #9 stated she sweats from the heat and stated the temperature had not improved today <BR/>During a telephone interview with the Maintenance Director on 07/16/23 at 7:40am he stated he was not sure what the temperatures should have been but stated he had been told by the facility that temperatures should have been between 70-72. The Maintenance Director stated he had identified rooms over 81 degrees on 07/10/23 and 07/11/23. The Maintenance Director was read the temperatures he documented on the temperature log on 07/10/23 with the highest documented as 85, the Maintenance Director stated that was hot and stated the temperatures should have been less than 85. The Maintenance Director stated temperatures over 81 are uncomfortable and stated its important to keep temperatures within the appropriate range to keep the residents comfortable. The Maintenance Director stated temperatures over 81 could negatively affect the residents by making them sweaty and uncomfortable in the bed or could lead to them being hospitalized . <BR/>During an interview with the Administrator on 07/16/23 at 3:23pm he stated the temperature in the facility should be between 71 and 80 degrees. The Administrator stated 1 or 2 rooms had been identified to be at 81-82 degrees. The Administrator stated the problem was not having the right air conditioning company to come out to the facility. The Administrator stated the temperatures should have been lower, stating temperatures over 81 are not okay. The Administrator stated if resident would complain they would move their rooms and stated the facility did not find any indication of anyone getting dehydrated or any heat related illness. The Administrator stated its important to keep temperatures within range because it's a safety situation, stating some residents are fragile and could dehydrate very easily. The Administrator stated dehydration could lead to heat related situations were some ways temperatures over 81 could negatively impact residents. <BR/>The Administrator was notified on 07/12/23 at 5:09pm, that an Immediate Jeopardy (IJ) had been identified due to the above failures. The IJ template was provided to the Administrator on 07/12/23 at 5:32 PM.<BR/>A Plan of Removal (POR) was first submitted by the Administrator on 07/12/23 at 9:47 PM and the 4th revision POR was accepted on 07/14/23 at 1:01 PM and read as follows:<BR/>PLAN OF REMOVAL 7/14/2023 <BR/>On 7/11/2023, an off-cycle survey was initiated at (facility). On 7/12/2023, the facility was notified by the surveyor that an immediate jeopardy had been called and needed to submit a plan of removal. The Facility respectfully submits this plan of removal pursuant to Federal and State regulatory requirements. Submission of the plan of removal does not constitute an admission or agreement of the facts alleged or the conclusions set forth in the verbal and written notice of immediate jeopardy and/or any subsequent Statement of Deficiencies.<BR/>Issue identified by surveyor: <BR/>The facility did not maintain comfortable and safe temperatures.<BR/>All residents have the potential to be affected by the alleged deficient practice. <BR/>Corrective Actions: <BR/>1. <BR/>Temporary portable A/C units were placed throughout the facility while air conditioning vendor performed troubleshooting and repairs.<BR/>2. <BR/>(HVAC Company) completed final repair to chiller 7/11/2023 at 5:45 p.m.<BR/>3. <BR/>New Maintenance Director (Maintenance Director C) verified all resident rooms and common area temperatures were below 81 degrees as of 7/12/2023. <BR/>4. <BR/>(Maintenance Director C)- Maintenance Director to continue monitoring and recording temperature logs on morning and evening shift for 24 hours from 7/12/2023 to ensure sustained compliance. Temperatures will be logged on to the audit sheet to include vent temperature and room temperature. Vent temperature will be performed with an infrared thermometer used to measure surface temperature without contact. Vent temperature will be used to identify any malfunctioning air conditioners. This reading is instantaneous. <BR/>Room temperatures will be performed with digital thermometer that takes ambient reading. The thermometer should be allowed to stabilize for a minimum of 30 seconds prior to recording the reading. This reading will be used to determine if immediate action (which is outlined below in #6) is required for the comfort of the resident. <BR/>5. <BR/>An extra infrared thermometer and digital thermometer will be kept in 100 hall medication cart to ensure nurses have the ability to check vent/room temperature as needed. Charge nurses have been educated on the proper method of taking room temperatures.<BR/>6. <BR/>All resident rooms and common areas have been verified to be below 81 degrees: 7/12/2023 4:57 pm, 8:43pm, 7/13/2023 9:55 am, and 6:46pm. <BR/>7. <BR/>If any resident room exceeds 81 F moving forward, room temperature checks will be performed on every resident room on that hall every 4 hours by that hall's Charge Nurse. These temperature checks will be documented on the Temperature Log template and stored in a binder at each respective nurse's station. Should any resident refuse to relocate from a room with an out of specification temperature, room temperature and resident dehydration checks will be performed hourly. The Administrator, Director of Nursing, and Maintenance Supervisor shall be notified within 1 hour if a resident refuses to move and will be exposed, albeit willingly, to temperatures in excess of 81 F. During normal working hours, the Administrator or Director of Nursing may assign an alternate, qualified individual to perform these checks and documentation if prudent. <BR/>8. <BR/>Any resident whose room exceed 81 F, will be monitored for indications of dehydration and said indications will be documented in the resident's medical record by the Charge Nurse. The Charge Nurse for the hall is responsible for ensuring the resident heat stress and dehydration checks are performed and documented in the medical record. The Administrator and Director of Nursing will be notified within 1 hour of any signs of dehydration or heat stress when a resident is exposed to temperatures in excess of 81 F. The Charge Nurse on each hall is responsible for performing and documenting these checks. Once temperature is restored in the resident's room, Charge Nurses will monitor vital signs and record resident BP, pulse, Respiration, and temperatures once per shift for 24hrs. If any abnormal vital signs are identified, the Director of Nursing and the Medical Director will be notified with 1 hour. <BR/>9. <BR/>Should any resident complain of uncomfortable temperatures, or a member of the staff notice a room or area feels warm, the air temperature of said area shall be measured with a thermometer. If the air temperature exceeds 81 F, the actions specified above shall be taken.<BR/>10. <BR/>If internal air temperatures exceed 81 degrees in the future, Certified Nursing Assistants, Certified Medication Aides, Charge Nurses (LVN/RN), and Activities will offer fresh cool fluids/popsicles every two hours while resident is awake. Documentation will be kept on a Log at the nurse's station. <BR/>11. <BR/>Previous Maintenance Director (Maintenance Director) terminated 7/13/2023.<BR/>12. <BR/>Maintenance Director, (Maintenance Director C) sealed side entrance and smoking exit doors with weather stripping and air curtain to improve insulation on 7/13/2023.<BR/>13. <BR/>Administrator (Administrator) LNFA, DON (DON), RN, ADON- (ADON D), LVN and (ADON E) and (Social Worker), LMSW interviewed all residents to confirm they are comfortable with current room temperature completed 7/13/2023. If any resident expressed discomfort, alternate room options will be made available.<BR/>14. <BR/>All residents are currently being monitored by charge nurses once per shift for 24 hrs, and vital signs will be documented in the MAR.<BR/>15. <BR/>DON- (DON), RN, ADON- (ADON D), LVN and (ADON E), LVN developed training to in- service all Registered Nurses, Licensed Vocation Nurses, Certified Medication Aides, and Certified Aides on recognizing and taking appropriate immediate actions for signs and symptoms of dehydration and heat exhaustion. Training is complete for all scheduled staff as of 7/13/2023 and all current staff are required to complete said in-services prior to their first shift.<BR/>Signs and symptoms according to OSHA:<BR/>Heat Exhaustion <BR/>Headache<BR/>Nausea<BR/>Dizziness<BR/>Weakness<BR/>Irritability<BR/>Confusion<BR/>Thirst<BR/>Heavy sweating<BR/>Body Temperature greater than 100.4F<BR/>Med Pass Policy on recognizing Dehydration<BR/>Drinks less than 6 cups of liquid per day<BR/>Has more of the following:<BR/> &nbs[TRUNCATED]

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interview and record review, the facility failed to coordinate assesment with the pre-admission screenning and resident review program to the maximum extent practicable to avoid duplicative effort for 1 of 5 residents (Resident #104) reviewed for PASRR Level 1 screenings, in that: <BR/>The facility failed to ensure Resident #104's mental illness was reflected in the Level 1 screening.<BR/>This failure could place residents at risk for a diminished quality of life and not receiving necessary care and services in accordance with individually assessed needs.<BR/>Findings include:<BR/>Record review of Resident #104's face sheet dated 05/11/22 revealed a [AGE] year-old male admitted on [DATE] with medical diagnoses of pressure ulcers, paraplegia (paralysis of the legs and lower body), muscle wasting, abnormalities of gait and mobility, lack of coordination, heart disease, high blood pressure, bipolar disease, suicidal ideations, and colostomy (an opening into the intestine from the outside of the body that provides a new path for waste material to leave the body.) <BR/>Record review of Resident #104's care plan dated 05/12/22 revealed: Focus: Resident #104 had a mood problem related to a history of bipolar disorder (there was no mention of suicidal ideation); Goal: Resident #1044 will have improved mood state through the review date; Interventions: Administer medications, monitor/document side effects & effectiveness.<BR/>Record review of Resident #104's admission MDS dated [DATE] revealed his BIMS score was 8 out of 15, indicative of mildly impaired. His active diagnoses included suicidal ideation and bipolar disease. <BR/>Record review of Resident #104's medication administration record (MAR) medications received during the last 7 days were antipsychotics (depakote) and antidepressants (trazodone and cymbalta).<BR/>Record review of Resident # 104's clinical physician orders dated 05/11/22 to 09/14/22 revealed no mention of psychological services. He was ordered to receive an antipsychotic (Depakote) and 2 antidepressants (Trazodone and Cymbalta) for suicidal ideation. <BR/>Record review of Resident # 104's physician progress notes to date revealed no mention of psychological services.<BR/>Record review of Resident #104's PASRR level 1 screening section C dated 05/11/22 revealed his PASRR screening was documented no for the question, was there evidence or indicator the individual had a mental illness.<BR/>An interview with MDS J on 09/14/22 at 09:36 am revealed: The negative Level 1 PASRR should have been positive. A 1012 form (a form to assist nursing facilities with a negative PASRR level 1 needing further evaluation) should have been filled out and submitted by the SW to the regional MDS coordinator. She said, usually the social worker or herself would have caught it. She said they did not typically look over the PASRR a resident came in with. She said bipolar and suicidal ideation were diagnoses that would qualify for a positive level 1. She said the risk of not having a correctly coded level 1 PASRR was the resident could miss out on services, especially if they were discharged home. She said if a resident was displaying behaviors that would alert staff to them potentially needing psychiatric services, then they would let the doctor or nurse know. She said a resident could get psychiatric services without having to have a Level 2. When asked if medications such as antipsychotics and/or antidepressants the resident was getting were indicative of a resident potentially needing psychiatric services, she said nothing.

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interview, observation and record review, the facility failed to develop a comprehensive person-centered care plan based on assessed needs that included measurable objectives and timeframes to meet the resident's medical, nursing, mental, and psychosocial needs and describes the services that were to be furnished to attain or maintain the resident's highest practicable physical, mental, and psychosocial well-being for 1 (Resident #43) of 5 residents reviewed for comprehensive person-centered care plans. <BR/>The facility failed to develop and implement Resident #43 ' s care plan to include oxygen therapy. <BR/>This failure could affect the resident by placing them at risk for not receiving care and services to attain or maintain the resident's highest practicable physical, mental, and psychosocial well-being. <BR/>The findings included: <BR/>In an observation on 03/04/2025 at 11:00 AM of Resident #43, revealed he did not have any oxygen on, and there was no oxygen concentrator, tubing or other equipment in his room.<BR/>Record review of Resident #43 ' s face sheet dated 03/05/25 revealed a [AGE] year-old-male with an admission date of 03/12/24. Diagnoses include COPD (Chronic Obstructive Pulmonary Disease is a lung condition caused by damage to the airways and alveoli, usually from smoking or other irritants). <BR/>Record review of Resident #43 ' s Quarterly MDS assessment dated [DATE], Section C, Cognitive Patterns, revealed a BIMS score of 11 (moderately impaired cognition). The MDS did not indicate anything regarding oxygen or respiratory therapy. <BR/>Record review of Resident #43 ' s physician orders revealed an order dated 03/04/25 for Oxygen 2 liters via nasal cannula to maintain saturations &gt;92% as needed for SOB; it also revealed an order dated 01/08/25 and discontinued on 03/04/25 for Oxygen 2-4 LPM as needed for SOB with saturations &lt;93%. <BR/>Record review of Resident #43 ' s care plan on 03/05/25 revealed no care plan for oxygen, to include no oxygen diagnosis on the care plan, no oxygen status on the care plan, no oxygen orders on the care plan, no oxygen parameters on the care plan, and no oxygen equipment listed on the care plan. <BR/>In an interview with LVN-G on 03/04/25 at 11:35 AM, she stated that the nurses utilized the care plans to determine specific things about the residents ' orders, such as oxygen parameters, foley catheters, EBP precautions, preferences, likes and/or dislikes. She stated that the care plans were updated by the MDS nurse and IDT team. <BR/>In an interview with the MDS Nurse on 03/05/25 at 5:59 PM, she stated she reviewed Resident #43 ' s care plan, and the oxygen care plan was not there, but it should have been. She stated if things were not care planned appropriately residents may not get the appropriate care they needed. She also stated the care plan was usually updated by the IDT team. <BR/>In an interview with the DON on 03/06/25 at 9:17 AM, he stated the MDS nurses typically updated the care plans, but they were new to it and still learning. He stated if he was putting an order in himself, he went ahead and clicked over to the care plan and updated it so that he knew it was done, but also the IDT team met, reviewed, revised, and updated care plans. He stated the care plan was there to help the nurses to understand more about what was went on with each resident, and without the care plan, the resident may not get the appropriate care or treatment they needed. He also stated that oxygen was something that should have been care planned. <BR/>In an interview with ADON-F on 03/06/25 at 2:15 PM, she stated that care plans were updated by MDS and the IDT team. She stated if it was a clinical care plan, it was usually updated by the MDS nurse, and Oxygen was something that should have been care planned. She also stated that care plans were used by the nurses to determine specific things about the residents ' orders, diagnoses, preferences, likes, needs, wants, parameters, and if not added or updated, important care could be missed.

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interviews, and record review, the facility failed to ensure that each resident received adequate supervision to prevent accidents for 1 of 5 resident's (Residents #1) reviewed for accidents/supervision in that:<BR/>CNA B failed to have a second staff assist her with care for Resident #1 and Resident was left unattended and rolled off her bed during incontinent care on 06/12/24.<BR/>This failure could place residents at risk for injuries related to falls.<BR/>The findings were:<BR/>Record review of Resident #1's Face Sheet dated 06/16/21 documented a [AGE] year-old female with diagnoses including Cerebral Palsy (abnormal brain development that affect's a person's ability to control their muscles), muscle wasting, Parkinson's (a brain disorder that causes unintended or uncontrollable movements, such as shaking, stiffness, and difficulty with balance and coordination), seizures, Alzheimer's, heart failure, and mild intellectual disabilities. She was her own self representative. <BR/>Record review of Resident #1's comprehensive MDS dated [DATE] documented a BIMS score of 8, indicating she was moderately cognitively intact. Further, Resident #1's level of assistance with Activities of Daily Living (ADLs) was dependent on staff for showering, and transfers. Resident #1 required maximal assistance (helper lifts or holds trunk or limbs and provides more than half the effort) for eating, toileting, bed mobility, personal hygiene, dressing, oral hygiene, and 2-person assistance with bed mobility and mechanical lifting. She was always incontinent of bladder and bowel. Resident #1's quarterly functional abilities dated 03/20/24 indicated she was dependent on staff of all ADL's.<BR/>Record review of Resident #1's interim functional abilities and goals dated 06/17/24 indicated she was impaired on both sides of her upper and lower body, she required substantial/maximal assistance with self-care-eating, oral and personal hygiene, toileting, shower/bathing, all dressing and footwear, and mobility-roll left and right. She was dependent for chair/bed-to-chair transfers and utilizing her manual wheelchair.<BR/>Record review of Resident #1's annual Care Plan dated 11/14/24 indicated the resident had an ADL self-care performance deficit r/t Parkinson's, cerebral palsy, mild intellectual disabilities, anoxic (lack of oxygen) brain damage, seizure disorders, contractures to upper and lower extremities. Date Initiated and revised: 01/09/21. Interventions included Roll left and right- (Dependent), BED MOBILITY: The resident is total dependent of (X2) staff for repositioning and turning in bed. Date Initiated: 01/09/21. Revision on 03/03/21. The resident is at risk for falls related to gait/balance problems, incontinence, poor communication/comprehension through the review date, Date Initiated: 01/09/21. Psychoactive drug use , unaware of safety needs Date Initiated: 01/09/21, Revision on: 11/26/24. Interventions included review information on past falls and attempt to determine cause of falls. Record possible root causes and remove any potential causes if possible. Educate resident/family/caregivers/interdisciplinary team as to causes. Date Initiated: 01/09/21. The resident had an actual fall on 6/12/24 with minor injury. Date initiated and revision on 06/19/24. Interventions included Record, Monitor/document /report PRN (as needed) x 72 hours to physician for signs or symptoms: Pain, bruises, change in mental status, new onset: confusion, sleepiness, inability to maintain posture, agitation. Neuro-checks x 72 hours. Wing Mattress in place. Date Initiated: 06/19/24.<BR/>Record review of Resident #1's fall risk evaluation dated 03/25/24 documented a score of 15 indicating she was a high fall risk. Resident #1's fall risk evaluation dated 06/12/24 (the same day she fell from her bed) documented a score of 7 indicating she was a low fall risk. <BR/>Record review of the facility provider investigation report dated 06/19/24 revealed Resident #1 had a diagnosis of Cerebral Palsy and Intellectual Disability Disorder (IDD). She was obese. She lived in a nursing home. She was supposed to have 2 staff assigned for ADL's. On 6/13/24, only one staff was cleaning her up/changing bed sheets, and Resident #1 fell from her bed when staff rolled her to the side. This caused injury to legs and back. Resident #1 went to a local hospital for x-ray with no breaks noted, but still had some pain and soreness. This has happened in the past which is why she had 2 staff assigned for changing/bathing and used a mechanical lift. Staff should have asked for assistance from an additional staff. Checked and released from the hospital. Expectation/Desire for resolution: staff need to follow Resident #1's plan to have 2 staff assist with ADL's. <BR/>Record review of the facility incident reports dated 06/01/24-06/30/24 indicated Resident #1 experienced an un-witnessed fall on 06/12/24 at 4:05 pm. <BR/>During a phone interview with the complainant/case worker on 01/15/25 at 12:29 pm, she said Resident #1 told her how she fell and was complaining of ankle pain, (resultant to the fall) because staff was providing incontinent care in bed with one staff member. Resident #1 told her she was bruised, had pain in her ankle and back, and they gave her Tylenol for her pain. Resident #1 told her that 2 staff was required and was in her orders. The Case Worker said the facility did not prevent it (the fall) because they were not following orders. She said she nor Resident #1 knew the names of the staff. She said Resident #1 was able to use her call light and kept it in her right, contractured hand and could press the button with her thumb. <BR/>In an interview with ADON C on 01/15/25 at 4:15 pm, he said the resident should have had 2 staff for incontinent care. He said he recalled when he was informed that Resident #1 rolled out of bed. He said CNA B no longer worked at the facility and was suspended for the incident then terminated because she admitted to performing incontinent care alone. <BR/>In an interview with Resident #1 on 01/16/25 at 11:10 am she stated she remembered falling out of bed in June 2024. She could not remember which side of the bed she fell from. She said it made her mad and she was still mad because they were supposed to use two people and they did not. She remembered having to go to the hospital and being in pain. <BR/>In an interview with CNA E on 01/16/25 at 11:55 am, she said she mainly worked on the 100 hall and had worked at this facility for 15 years. She said she knew Resident #1 very well. She said CNA B went in to change Resident #1 by herself and she fell. She said the next thing she knew, there was an ambulance picking Resident #1 up. She said she heard other staff members saying CNA B thought she had enough room on the bed to turn her by herself. She said she did not really know what was going on at first because she was showering another resident at the time. She said Resident #1 was and is a 2-person assist for everything. She said she did not know why CNA B did not find or ask anyone for help. She said CNA B wasn't very talkative. She said Resident #1 returned to the facility later the same night. She asked Resident #1 if she was ok the next day and she gave her a hug and Resident #1 said ow, and that her right side hurt. CNA E said she did not notice any bruising at that time. She said Resident #1 was hurting for several days. She said Resident #1 was afraid to turn on the shower bed. Resident #1 required reassurance from herself and her partner CNA (whoever it was on her shift). She said Resident #1 had never been able to help turn, even with &frac14; rails-she has not had them for a very long time. CNA E said when Resident #1 did, we would put her hand on it because it made her feel like she was helping. She said she thought Resident #1 had gotten better. CNA E said Resident #1 had no family but had a case worker. She said staff knew which residents required 2-person assists by looking at their charts and care plans on the kiosk. She said Resident #1 always had a scoop mattress. She said once Resident #1 got moving to turn, she would just keep going because of her weight and contractures. She said she had not heard of any other falling incidents since. CNA E said it was important to know what they were getting into (the resident's needs) not only for their safety but the resident's safety too. She said the CNA's had skills checkoffs every few months. She said ADON C did the monitoring. He would say, I want to see you wash your hands, or I want to see you do peri care. She said she had not witnessed any type of abuse in the past year. She said staff were in-serviced over ANE (abuse, neglect and exploitation) probably 2-3 times per month. She said the ADM was the abuse coordinator. If she witnessed abuse she would intervene, make sure resident was safe, report to the ADM, then have a nurse assess. If you see resident to resident altercation, you intervene and separate and call the nurse or the ADM. They are typically taken to their rooms, and from there they are assessed by the nurse. <BR/>In an interview with ADON D on 01/16/25 at 1:05 pm, she said she recalled the incident in June 2024. She said before and after the incident the resident told her she fell off the bed and hit her head and wanted to go to the hospital. She said the resident could not move enough by herself to fall out of bed. She said she spoke to the CNA B who told her the resident fell out of bed. She said CNA B was suspended pending the investigation. She said she and ADON C typically conducted suspensions, and they suspended CNA B for not doing what she was supposed to, meaning performing incontinent care without another staff member. ADON D said the facility educated staff on kardex's and checking the kardex's to make sure if the residents were a 1- or 2-person assist to prevent harm to the resident. She said they had monthly mandatory in-services with different topics with all staff attending. She said they held the monthly mandatory in-services over a period of 2 days so both shifts got the education. She said Resident #1 requested to be sent to the ER. She said if Resident #1 hit her head, they would start the neuro checks regardless for the required 72 hours. She said the process for evaluating if a resident needed to transfer, they call the doctor to let them know they were transferring a resident and there should be an order for it. She said there was no order for the transfer. She said the resident returned to the facility at 11:04 pm the same day. She said this was a witnessed fall because CNA B was in the room. She said the nurse documented it as an unwitnessed fall, but it didn't make sense because CNA B told her she was in the room. emergency room record requested at this time. <BR/>In an interview with ADON D on 01/16/25 at 2:33 pm, she said the emergency room records were not in Resident #1's chart. She said the receptionist was supposed to scan hospital, emergency room, any kind of transfer notes. She said each nurse's station had a box for documents including after hours, and she and/or ADON C checked the documents for appointments, new orders, etc., then took them to the receptionist to scan in. <BR/>During a phone interview with LVN F on 01/16/25 at 2:08 pm, she said she knew Resident #1 . She recalled when she fell out of bed and that was the only time she had ever fallen out of bed. She said CNA B told her that she rolled the resident onto her side and left her to go out of the room to get something and when she came back, the resident had already fallen. She asked her what happened after she assessed Resident #1, and the resident told her CNA B left and then she fell, and CNA B was in there by herself. She said CNA B was terminated because of the incident. She said Resident #1 was crying and upset and she had worked with her for a long time. She said Resident #1 was credible. She said the facility sent her out just to make sure she was ok. She said she did not think Resident #1 hit her head. She said she took care of Resident #1 the next day and did not recall any bruising. She said she did not recall if the resident was in pain. She recalled the resident did not break anything. <BR/>Attempted phone interview with CNA B on 01/16/25 at 11:48 am, -left voice message with call back number.<BR/>2nd attempt for phone interview with CNA B on 01/16/25 at 2:30 pm. Left message. <BR/>Record review of the facility policy revised March 2018, titled, Activities of Daily Living (ADL), Supporting:<BR/>Policy Statement-Residents will be provided with care, treatment and services as appropriate to maintain or improve their ability to carry out activities of daily living (ADLs). Residents who are unable to carry out activities of daily living independently will receive the services necessary to maintain good nutrition, grooming, and personal and oral hygiene.<BR/>5. A resident's ability to perform ADLs will be measured using clinical tools, including the MDS. Functional decline or improvement will be evaluated in reference to the Assessment Reference Date and the following MDS definitions: <BR/>e. Total Dependence - Full staff performance of an activity with no participation by resident for any aspect of the ADL activity. 6. Interventions to improve or minimize a resident's functional abilities will be in accordance with the resident's assessed needs, preferences, stated goals and recognized standards of practice.<BR/>Record review of the facility policy revised April 2021, titled, Abuse, Neglect, Exploitation or Misappropriation -Reporting and Investigating: All reports of resident abuse (including injuries of unknown origin), neglect, exploitation, or theft/misappropriation of resident property are reported to local, state and federal agencies (as required by current regulations) and thoroughly investigated by facility management. Findings of all investigations are documented and reported.

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview, and record review the facility failed to ensure that a resident with a urinary catheter received appropriate treatment and services for three (Resident #124, Resident #104, and Resident #114) of six Residents reviewed for catheter care, in that:<BR/>1. The facility did not ensure Resident #124's urinary catheter tubing was secured. The facility did not ensure Resident #124's urinary catheter was changed as per ordered by physician. <BR/>2. The facility did not ensure Resident #104's Supra-pubic catheter was secured.<BR/>3. The facility did not ensure Resident #114's Urinary catheter tubing was secured. <BR/>4. The facility failed to obtain orders for Residents #104 and #114 for their urinary catheters including the purpose, care, and monitoring.<BR/>These failures could place residents with urinary catheters at risk for discomfort, trauma, and possibly urinary tract infections. <BR/>The findings included:<BR/>1. Record review of Resident #124's Face sheet dated 9/13/22 documented a [AGE] year old female with an admission date of 6/6/2022 and a re-admission date of 8/30/22 with a diagnosis of osteomyelitis [inflammation of bone caused by infection], intellectual disabilities, cerebral palsy, bipolar disorder, anxiety disorder, and chronic ulcer of skin. <BR/>Record review of Resident # 124's Physician order summary dated 8/30/22 documented an order for 16 French Catheter 10cc bulb. <BR/>Record review of Resident # 124's Minimum Data Set (MDS) dated [DATE] revealed:<BR/>- BIMS of 6 = Severe cognitive impairment<BR/>-required extensive two-person physical assistance with bed mobility and dressing. <BR/>-required extensive one-person physical assistance with transfers, eating, toileting, and personal hygiene.<BR/>-had an indwelling catheter and is occasionally incontinent. <BR/>Record review of Resident #124's Physician orders with a start date of 8/30/22 documented, change 16Fr. catheter 10cc bulb every month and as needed at bedtime every month starting on the last day of month for 30 day(s) and as needed.<BR/>Record review of Resident #124's Physician ordered with a started date of 8/30/22 documented, Secure catheter with leg strap every shift. <BR/>During an observation on 9/11/22 at 12:27 PM revealed Resident # 124's urinary catheter drainage bag was noted with the date of 7/28/22 and unknown initials.<BR/>During an observation of Resident #124 on 9/12/22 at 3:21 PM revealed her urinary catheter tubing was not secured with a leg strap. There was a foley catheter stabilization sticker device noted to be attached to the foley catheter tubing, that was not attached and secure to the resident's leg to stabilize the tubing. <BR/>During an observation on 9/13/22 at 10:17 AM with LVN D revealed Foley catheter urinary drainage bag was noted with the sticker that read Foley catheter insertion dated 7/28/22 with unknown initials. <BR/>In an interview on 9/12/22 at 3:21 PM with NA L revealed she didn't know what the foley catheter stabilization sticker device was, or why it was hanging off the catheter tubing. She stated the Foley catheter stabilization sticker device was dated 7/28/22. She revealed she has no idea if that should be attached to the resident's leg to secure the foley. She stated, there should be a leg strap to secure the tubing from pulling but I don't know where it is. She stated she had never seen a stabilization sticker device used to secure the tubing but has been educated on securing the catheter tubing. <BR/>In an interview with LVN G on 9/12/22 at 3:28 PM revealed the catheter stabilization sticker device for the foley catheter tubing was not attached to the resident's leg as it should be. She revealed it's important to have the catheter tubing strapped and secured to the leg so that it is not pulling or accidently pulled out causing trauma. She stated if the tubing is not secured it could cause tension and pain. <BR/>In an interview with LVN D on 9/13/22 at 10:24 AM revealed the foley catheter should have been changed already according to the orders. She revealed she is unsure why the foley catheter had not be changed. She revealed Resident #124 had gone to the hospital on 7/21/22 without a foley catheter and returned from the hospital on 8/30/22. When Resident #124 returned from the hospital she had the foley catheter. She stated the charge nurses should have checked the date on the foley catheter and seen the date and known that it should have been changed. She revealed it's important to change the Foley catheter every 30 days as ordered to prevent urinary tract infections. <BR/>In an interview with ADON E on 9/13/22 at 10:30 AM revealed the order documented the Foley catheter should be changed once a month and as needed. She revealed if the date is 7/28/22 on the foley catheter, it has not been changed. She revealed the charge nurses should have assessed the foley catheter bag and tubing of Resident #124 and noted the date on the foley and that it needed to be changed. She revealed nursing staff have been educated on foley catheter care. She stated not changing the foley catheter at least monthly Resident #124 could possibly get a urinary tract infection.<BR/>In an interview with DON on 9/14/22 at 10:24 AM revealed the charge nurses are supposed to be making sure all and CNA's as a team are checking the foley catheter every shift at least. They should be checking that the foley is secured with a leg strap to prevent tension or trauma. He revealed for the safety of the patient the foley catheter should be secured to the leg with a leg strap and it's important to secure the foley to the leg strap to prevent any kinks or any other problems that could possibly occur. He stated as per the order the foley catheter should have been changed, because the order is to change every month and the date on the foley catheter bag was past 30 days. He stated it's important to change a foley catheter as ordered to prevent infections. <BR/>2. Record review of Resident #104's face sheet dated 5/11/22 revealed a [AGE] year-old male admitted on [DATE] with medical diagnoses of pressure ulcers, paraplegia (paralysis of the legs and lower body), muscle wasting, abnormalities of gait and mobility, lack of coordination, heart disease, high blood pressure, bipolar disease, suicidal ideations, and colostomy. His BIMS score was 8, indicative of mildly impaired.<BR/>During an interview with Resident #104 on 9/12/22 at 11:48 am, he said he had a suprapubic catheter because he's incontinent and it was there to promote the healing of his pressure ulcers. He said it was supposed to be changed out by the urologist every month, but it hadn't been changed in 4 months. <BR/>Observation of the suprapubic catheter on 9/12/22 at 11:50 am revealed no date, time, or initials to indicate the last change, and the catheter was not secured to Resident #104's leg.<BR/>Record review of Resident # 104's care plan dated 05/12/22 revealed no mention of the catheter or suprapubic catheter and subsequently no interventions such as leg straps, frequency of changing, privacy cover, size, or monitoring for symptoms of infection, discomfort, or pain.<BR/>A record review of Resident # 104's clinical orders revealed no orders for the suprapubic catheter, a reason for the catheter, care of the catheter, monitoring of the catheter, including leg straps, or when it should be changed.<BR/>A record review of Resident # 104's care plans revealed no mention of, interventions, or goals for the suprapubic catheter, a reason for the catheter, care of the catheter, monitoring for pain, discomfort, or signs of UTI (urinary tract infection) of the catheter, including leg straps, or when it should be changed.<BR/>During an interview and record review with LVN L on 09/14/22 at 11:55 am LVN L said she wasn't sure when Resident # 104's catheter was last changed. (admit date was 05/11/2022) She was unable to find any documentation about his catheter. The catheter was not dated anywhere nor timed or initialed. She said he was on the covid unit for a week and that delayed him getting the catheter changed. She said the one week on the covid unit was not enough to delay a urologist appointment and could not say what happened to cause a delay in getting a urologist appointment. She said it was important to have orders for everything and for care plans to be updated, so things don't get missed. She said it was the nurse's responsibility to assure care plans and orders were completed timely. She said catheters were normally changed every month. She said a doctor's order was required for the foley and for the care of it, including leg straps, etc.<BR/>Record review of progress notes revealed Resident # 104 was covid positive on 6/30/22 and isolated until 7/8/22. <BR/>3. Record review of Resident #114's face sheet revealed a [AGE] year-old female admitted on [DATE] with medical diagnoses of Parkinson's disease, stroke, insomnia, muscle wasting, lack of coordination, sepsis, heart failure, sleep apnea, COPD, PTSD, Bipolar disorder, arthritis, morbid obesity, suicidal ideations, dementia, and seizures. Her BIMS score was 12, indicative of moderately impaired.<BR/>During an interview with Resident #114 on 9/12/22 at 11:32 am revealed she had an indwelling urinary catheter because of retention. She said she was getting a diuretic (a class of medications causing increased passing of urine to rid the body of excess salt and water) for her heart and lung conditions. She required an explanation as to what a securing device was, and it was revealed the catheter was not secured in any way and never had been. Resident #114 lifted the bedsheet to reveal the catheter tubing laying over her leg and there was no securing device visible where it should have been. <BR/>A record review of Resident # 114's clinical orders revealed no orders for the indwelling catheter, a reason for the catheter, care of the catheter, monitoring of the catheter, including leg straps, or when it should be changed.<BR/>A record review of Resident #114's care plan revealed no mention of interventions or goals for the indwelling catheter, a reason for the catheter, care of the catheter, monitoring for pain, discomfort, or signs of UTI (urinary tract infection) of the catheter, including leg straps, or when it should be changed.<BR/>During an interview and record review with LVN L on 9/14/22 at 11:55 am LVN L said she wasn't sure when Resident #114's catheter was placed. (admit date was 08/18/2022) She was unable to find any documentation about her catheter. The catheter was not dated anywhere nor timed or initialed. She said it was important to have orders for everything and for care plans to be updated, so things don't get missed. She said it was the nurse's responsibility to assure care plans and orders were completed timely. She said catheters were normally changed every month. She said a doctor's order was required for the foley and for the care of it, including leg straps, etc.<BR/>During an interview with the DON on 9/14/22 at 01:47 pm, he said he didn't realize there were no orders or care plans reflecting Resident #104 and #114's catheter. He said there should have been an order for it, and it should have been care-planned. He said not securing the tubing on a catheter could cause skin breakdown, promote infections, and cause discomfort.<BR/>Record review of the facility's Catheter care, Urinary policy dated September 2014 documented the purpose of this procedure is to prevent catheter-associated urinary tract infections. Ensure that the catheter remains secured with a leg strap to reduce friction and movement at the insertion site. (Note: Catheter tubing should be strapped to the resident's inner thigh.)

Based on observation, interviews and record review, the facility failed to store, prepare, distribute, and serve food in accordance with professional standards for food service safety for 1 of 1 kitchen reviewed and 2 of 2 nutrition rooms for storage, preparation, and sanitation.<BR/>The facility failed to use internal thermometers in 2 freezers.<BR/>The facility failed to maintain cleanliness of shelves, the ice machine, coffee cups, and microwave oven throughout the kitchen.<BR/>The facility failed to follow a proper cleaning schedule.<BR/>The facility failed to ensure kitchen utensils were in good working order.<BR/>The facility failed to ensure dented holding pans were not in use and on the clean rack. <BR/>The facility failed to ensure the dumpster side doors were kept closed. <BR/>The facility failed to ensure all containers of food in the refrigerator was labeled.<BR/>The facility failed to ensure boxes of food were not stacked too close to the ceiling in the walk-in refrigerator.<BR/>The facility failed to ensure personal items were not on the shelves with dry storage items and canned goods.<BR/>The facility failed to ensure male staff members with beards and mustaches were wearing their beard guards correctly.<BR/>The facility failed to ensure a kitchen staff member washed his hands after touching his phone and beard guard before returning to prep in the kitchen.<BR/>The facility failed to ensure the items in the resident nutrition refrigerators in the 100-hall and 200-hall medication rooms were labeled and dated.<BR/>The facility failed to maintain one oven door in good working order.<BR/>The facility failed to maintain proper water temperatures for the dishwashing machine, 3-compartment sink, sanitizer sink, and hand washing sink. <BR/>These failures could place residents who received meals and/or snacks from the kitchen at risk for food contamination, weight loss, and food borne illness.<BR/>Findings included:<BR/>Observation and initial tour of the kitchen on 03/04/25 at 8:35 am revealed no internal thermometers in the 3-door freezer or the chest type supplement freezer. The microwave oven a had thick baked on dark brown substance in a splattered pattern on the inside. There was large a wooden handled spatula that had multiple splinters chaffing off the handle. There was a large rubber spatula with pieces missing around the edges. There were 4 heavily dented holding pans in use. The underside of the shelf directly over the stove had a flaking dark red and brown substance. The ice machine had a removable brownish substance on the ice chute. There were dirty cups on a cart used for serving. 2 of 2 dumpsters had the side doors open. The handle on the right side of the oven was loose. There were roaches in the upper mechanical part of the ice machine. The dishwashing machine, 3-compartment sink, sanitizer sink, and hand washing sink were below temperature at 90-100 degrees. <BR/>Observation and re-visit to the kitchen on 03/05/25 at 9:15 am revealed 1 of 3 containers of food in the refrigerator was dated but not labeled. 5 dented pans remained on a clean rack. 2 large boxes of food were approximately 8 inches from the ceiling in the walk-in refrigerator. There were multiple personal items on the shelves with dry storage items and canned goods: 1 purse, 1 backpack, 3 used aprons, 3 hoodies, a partially full and opened 16-ounce bottle of water, and a thin, tin box of colored pencils. 2 male staff members with beards and mustaches were wearing their beard guards under their chins, exposing their facial hair. 1 staff member did not wash his hands after touching his phone and beard guard before returning to prep in the kitchen. 2 of 2 dumpsters had the side doors open. <BR/>Observation of the resident nutrition refrigerator in the 100-hall medication room on 03/06/25 at 8:40 am revealed a large partial tray of store-bought sandwiches that was unlabeled and undated. <BR/>Observation of the resident nutrition refrigerator in the 200-hall medication room on 03/06/25 at 8:44 am revealed two large disposable boxes of food from a local restaurant that were unlabeled and undated. <BR/>In an interview with the DM on 03/04/25 at 8:45 am, she said she did not know where the thermometers for the freezers were. She said she knew the thermometers were in there, but a shipment was coming today and the staff must have taken them out. She said staff was using the external digital thermometers on the 3-door freezer. She said she was not aware of the dirty microwave or spatulas. She said the microwave should have been cleaned as soon as whoever saw it that way. She said the wood on the spatula was coming off, could get in the food and make residents sick or get stuck in their teeth. She said the rubber spatula had pieces missing from the edges and probably got in the food because the rubber spatula was only used for the pureed foods in the puree machine. She said the holding pans had a lot of dents in them. She said the crevasses could harbor bacteria, which would get in the food and could make residents sick. She said the shelf above the stove was pretty dirty. She ran her fingers on the underside of the shelf and had bits of dark red and black flakes on her fingers. She said the substances were probably rust, could get into the food, and make residents sick or get in their teeth. She said she had cleaned the ice machine not too long ago but could not say when. She said the removable brownish substance on the ice chute was mold. She said the dirty cups were on the serving tray. She said the process for reporting equipment that needed to be repaired or replaced was for her to place the request in the facility's electronic reporting system, the MS received a text, and all requests were discussed in the daily morning meetings. She said staff were following a cleaning schedule, but did not have one posted and said my cleaning schedules are a mess.<BR/>The DM said she had been trying to get the handle on the oven door fixed for several weeks. She said the water in the kitchen had not been hot enough since they caught it Sunday 03/02/25. Temperature logs for the last 2 weeks were requested at this time. She said they would start using disposable dishes today.<BR/>In an interview and re-visit to the kitchen with the DM on 03/05/25 at 9:40 am, she identified a container of egg salad in the refrigerator that was not labeled and the use by date was today. She said the dented pans were not supposed to be in use because they were identified yesterday. She said she would have an in-service including dented pans. She said the boxes in the walk-in refrigerator were supposed to be 18 inches from the ceiling because they could block the sprinklers and become a fire hazard. She said personal items were not allowed in the dry storage area she identified as the emergency food closet. She said staff were supposed to use the hangers behind the door of the closet that was easier to get to than the shelves. She said she had told staff Over and over about this (personal items on the shelves). She said she had in serviced and trained staff about proper use of hair nets and beard guards, handwashing, and personal items. Cleaning schedules, facility policies for safe equipment, Proper disposal of trash, food storage and temperatures, in-services/training, and electronic request logs, were requested at this time. <BR/>In an interview with DA 1 on 03/05/25 at 9:50 am, she said the purse and one of the hoodies in the emergency food closet belonged to her. She said personal items were not supposed to be stored on the shelves of the emergency food closet or any dry storage area because of cross contamination and make other staff and resident's sick. She said the food she and others touched would have to be thrown away. She said she had been trained on where to store personal items, which was behind the door approximately 2 feet away from the shelves. <BR/>In an interview with DA 2 on 03/05/25 at 9:55 am, he said the backpack, water, and one of the hoodies belonged to him. He said personal items were not supposed to be stored on the shelves of the emergency food closet because outside items mixed with kitchen items could cause cross contamination and make other staff and resident's sick. He said he had been trained on where to store personal items, which was on the door approximately 2 feet away from the shelves. He said he washed his hands before and after he entered the area where his personal items were kept. <BR/>In an interview and observation with DA 3 on 03/05/25 at 10:00 am revealed his beard guard was under his chin, exposing his facial hair. He was standing over the main prep table in the kitchen and using his phone with bare hands. He said he forgot to put his beard and mustache guard up because it did not fit properly over his nose. He said exposed hair of any kind could cause cross contamination and make other staff and resident's sick. He said he had been trained on where to store personal items, which was on the door approximately 2 feet away from the shelves in the emergency food closet. He was observed returning to the prep table without washing his hands after touching his face and his phone. <BR/>In an interview with the MS on 03/05/25 at 3:30 pm, he said the process for reporting kitchen repairs or problems was the problem would be entered into the facility electronic reporting system. He said the ADM, himself, and corporate got a text alert from the electronic reporting system. He said he followed weekly and monthly tasks to stay prioritized. He said it was a collective effort to keep the dumpster doors closed and pick up trash around the dumpster. He said the side doors were to be closed at all times when not in use. The MS said the process for reporting kitchen repairs or problems was the problem would be entered into the facility electronic reporting system. He said the ADM, himself, and corporate got a text alert from the electronic reporting system. He said he followed weekly and monthly tasks to stay prioritized. He said he had work orders for the AC returns. He said one of the 4 water heaters was dedicated to the kitchen, 2 were dedicated to the halls. He said the 4th one was out of commission, and they were trying to source one or get a new one.<BR/>In an interview with ADON F on 03/06/25 at 8:48 am, she said all items in the resident refrigerators should be dated and labeled with the resident's names. She said she did not know how long the tray of store-bought sandwiches had been in the 100-hall resident refrigerator or who might have put it there. She said the food containers in the 200-hall resident refrigerator should not have been in there if it belonged to a staff member. She said cross contamination of outside unlabeled and undated food items could occur with resident items, and potentially make the residents sick. <BR/>In an interview with the ADM on 03/06/25 at 4:00 pm, he said he was notified Sunday (03/02/25) regarding the water temperature in the kitchen. He said one of the water heaters had a leak. He said the plumber came out Monday (03/03/25) and said the water heater was fine. The ADM said he checked the water heater after the plumber and that was when he found the water heater was not heating. The ADM said he called the plumber to the facility to check the water heater. The ADM said he did not check the water temperature in the kitchen on Monday (03/03/25). He said paper dishes were used on Monday because the water had not been hot enough to sanitize dishware and could make the residents sick.<BR/>Record review of the facility's undated Competency Checklist- Dishwasher revealed each dietary personnel received the training and were deemed competent in the following areas: Sanitation, meal service, dishroom, and kitchen safety.<BR/>Record review of the facility's undated Competency Checklist- [NAME] revealed each dietary personnel received the training and were deemed competent in the following areas: Sanitation, meal service, menus, food orders, and kitchen safety.<BR/>Record review of the facility's undated Competency Checklist- Dietary Aide revealed each dietary personnel received the training and were deemed competent in the following areas: Sanitation, meal service, menus, food preparation/service, and kitchen safety.<BR/>Record review of the facility's In-Service Log revealed all dietary personnel received the following in-service and each staff person signed the in-service that indicated receiving the in-service and understanding:<BR/>01/03/25 - Topic: Sanitation, uniforms, eating in kitchen<BR/>02/05/25 - Fire extinguisher and fire safety<BR/>02/07/25 - Cleaning and sanitation, state readiness<BR/>02/18/25 - Timeliness and attendance<BR/>Record review of the undated facility's Orientation/Pre-Survey In-service Checklist revealed all dietary personnel were provided the in-service regarding the following topics: Review menu, Tray line sanitation/Tray line Service, Pot and pan sink, Dishwasher, Food storage, Food preparation, and Meal service.<BR/>Record review of the facility's Daily and weekly cleaning schedules dated 01/01/25-01/31/25 included a 25-task list including can opener, food processsor, cutting boards, prep tables/countertops, beverage table, coffee ursn, pots and pans, stovetop/grill, floor, microwave, handwashing sink, and pot and pan sink. All tasks for all days of the month were checked off as having been done. <BR/>Record review of the facility's Daily and Weekly cleaning schedules dated 02/03/25-03/01/25 included a 26-task list including for mornings: dining room tables, juice dispenser, tea dispenser, coffee dispenser, thickened beverage dispenser, condiment/silverware bins, ice machine/scoop, 200-hall nutrition refrigerator, ice chest, service doors, and condiment holders. The morning schedule indicated no tasks were done on 02/03, 02/04, 02/06, 02/07, 02/08, or 02/09. For evenings: service carts and trays, dishroom, garbage cans and lids, hand sinks/soap/papertowels, service hall/back dock area, dishroom sinks, floors, mop bucket, mops, dry storage area, storeroom floor, water pitchers, drains, and dishmachine filters. The schedule indicated no tasks were done for 02/03, 02/07, and 02/08. Partial tasks were done the other days of the week for mornings and evenings. <BR/>Record review of the undated facility kitchen document titled, Policy and Procedure Manual-General HACCP (Hazard Analysis Critical Control Point) Guidelines for Food Safety Ch. 3:Food Production and Safety pg. 3-18 revealed under 9.Refrigerator/Freezer Temperatures a. Take the internal temperatures of each unit. 10. A. Be sure the wash and rinse temperatures are appropriate for the dish machine (Low Temp Type). Under Food Storage pg. 3-22 9. Food will be stored a minimum of 6 inches above the floor, 18 inches from the ceiling, and 2 inches from the wall with adequate space on all sides of stored items to permit ventilation. Racks and other storage surfaces will be clean and protected from splashes, overhead pipes, or other contamination (ceiling sprinklers .etc.) pg. 3-23 11. Leftover food will be stored in covered containers. Each item will be clearly labeled and dated before being refrigerated. 12. Refrigerated food storage: c. Every refrigerator must be equipped with an internal thermometer. F. All foods should be covered, labeled, and dated. Ch. 4 pg. 4-1:Food Safety and Sanitation 2. Employees a. All staff will be in good health, will have clean personal habits and will use safe food handling practices. C. Hair restraints are required and should cover all hair on the head. [NAME] nets are required when facial hair is visible. D. Employees will wash their hands just before they start to work in the kitchen and after smoking, sneezing, using the restroom, handling dirty dishes, touching face, hair, other people or surfaces or items with potential for contamination. Pg. 4-2 Food Storage a. stored food is handled to prevent contamination and growth of pathogenic organisms. Food is protected from contamination (dust, flies, rodents, and other vermin). Pg. 4-29 Pest Control under policy: .Appropriate action will be taken to eliminate any reported pest situation in the department. Pg. 4-21 Dry Storage areas under Policy: Dry storage areas will be maintained to keep food safe and free of infestation or contamination. 4. Ceilings must be free from water .to protect the food from leaking pipes, heat, or contamination. Pg. 4-4 Employee Sanitary Practices under Policy: All food and nutrition services employees will practice good personal hygiene and safe food handling procedures. 1. Wear hair restraints (hairnet, hat, and/or beard restraint to prevent hair from contacting exposed food. 2. Wash hands before handling food .6. Avoid touching mouth or face while preparing food and wash hands if contaminated.<BR/>food storage, personal items, nutrition rooms under section 10. Dishwashing a. Be sure the wash and rinse temperatures are appropriate for the dish machine.<BR/>Record review of facility kitchen policy revised 09/16/16, titled, Food-Related Garbage and Rubbish Disposal 7. Outside dumpsters provided by garbage pick up services will be kept closed . <BR/>Record review of the facility's undated Competency Checklist- Diet Aide/Wait Staff/Hostess revealed each dietary personnel received the training and were deemed competent in the following areas: sanitation, meal service, specific approved and corporate menus, food preparation/service, and kitchen safety.<BR/>Record review of the facility's Personal Hygiene and Health Reporting Chapter 4: Sanitation and Infection Control 4-7 policy and procedure dated 03/05/25 reflected Policy: All food and nutrition services employees will be trained on appropriate personal hygiene and health reporting 5. Hair should be neat and clean. Hair restraints must be worn around exposed foods, in the kitchen or food service areas and dining areas. 6. [NAME] and mustaches should be closely cropped and neatly trimmed. When around exposed foods, beards must be restrained using beard covers .9. Hands should be washed in the designated hand washing sinks . <BR/>References: FDA Food Code 2022 Ch. 2-4 Hygienic Practices 2-401 Food Contamination Prevention 2-401.11 Eating, Drinking, or Using TOBACCO PRODUCTS an EMPLOYEE shall eat, drink, or use any form of TOBACCO PRODUCTS only in designated areas where the contamination of exposed FOOD; clean EQUIPMENT, UTENSILS, and LINENS; unwrapped SINGLE-SERVICE and SINGLE-USE ARTICLES; or other items needing protection cannot result. (B) A FOOD EMPLOYEE may drink from a closed BEVERAGE container if the container is handled to prevent contamination of: (1) The EMPLOYEE'S hands; (2) The container; and (3) Exposed FOOD; clean EQUIPMENT, UTENSILS, and LINENS; and unwrapped SINGLE-SERVICE and SINGLE-USE ARTICLES. Ch. 3-305 Preventing contamination from the premises 3-305.11 Food Storage (A) Except as specified in (B) and (C) of this section, FOOD shall be protected from contamination by storing the FOOD: (1) In a clean, dry location; (2) Where it is not exposed to splash, dust, or other contamination. Ch. 4-202 Cleanability 4-202.11 Food-Contact Surfaces. (A)Multiuse FOOD-CONTACT SURFACES shall be: (1) Smooth; (2) Free of breaks, open seams, cracks, chips, inclusions, pits, and similar imperfections; (3) Free of sharp internal angles, corners, and crevices; 501 Equipment 4-501.11 Good Repair and Proper Adjustment. (A) EQUIPMENT shall be maintained in a state of repair and condition that meets the requirements specified under Parts 4-1 and 4-2. 4-602 Frequency 4-602.11 Equipment Food-Contact Surfaces and Utensils. (A) Equipment food-contact surfaces and utensils shall be cleaned: (5) At any time during the operation when contamination may have occurred. (C) Except as specified in (D) of this section, if used with TIME/TEMPERATURE CONTROL FOR SAFETY FOOD, EQUIPMENT FOOD-CONTACT SURFACES and UTENSILS shall be cleaned throughout the day at least every 4 hours.

Based on observation, interview, and record review, the facility failed to establish procedures to ensure that enough water was available in the facility in the event of a loss of normal water supply, for 1 of 1 facility <BR/>The facility's emergency water supply consisted of 105 gallons (21, 5-gallon jugs) of water on hand for a census of 126 residents and 50 employees stored in a shed in the back parking lot.<BR/>This failure could place all residents in the facility at serious risk for complications from dehydration and sanitation.<BR/>Findings included:<BR/>Observation and interview of the emergency water supply accompanied by the DS on 09/13/22 at 09:53 AM revealed 21, 5-gallon jugs of water for the emergency supply stored in a shed in the back parking lot. The DS said there was no other water stored on the premises and she had no idea how to calculate how much they should have.<BR/>An interview with ADM on 09/13/22 at 03:46 PM regarding the emergency water supply revealed that he did not know where to find the emergency water guidelines, and he did not know how to calculate the facility's needs. He said if the facility needed more water, he himself would drive fast to a local department store to get more water. He did not have an answer when asked what if he was unable to drive or if the store was already out of water due to the demand of the rest of the community, or if the store was damaged or inaccessible due to the nature of the emergency. He said he was responsible for the emergency water.<BR/>Record review on 09/14/22 at 08:51 AM of an undated policy DEP 5.2-Emergency Food Supply revealed locations that do not exist for water storage. For example, in Appendix R - disaster water supplies, indicated under resource, emergency water supply (minimum three-day supply) and location listed water room on 300-hall and kitchen dry storage. Also, the document stated: that to ensure safe water for residents, staff, and visitors during a crisis, our facility maintains an emergency water supply that is suitable and accessible, consistent with applicable regulatory requirements, and methods for water treatment when supplies are low. The document also stated: an emergency water supply that exceeds a minimum three-day supply (five to seven-day supply preferred) alluded that a local water supplier would deliver more water as needed. <BR/>Observation of the interior of the facility on 09/14/22 at 09:05 AM revealed there was no water room nor any room on the 300-hall where water was supplied in. Also, under resource, on-site water storage listed boiler room by the kitchen, mech room, 400 therapy. There was no water in the boiler room or mech room and 400 therapy did not exist. <BR/>Record review of local water supplier letter to facility dated 05/17/2021 stated .due to the high demand for emergency water when a hurricane approaches, .we strongly recommend you take delivery of additional water (prior to a hurricane) .we will make every effort to provide water to your location, but when a hurricane approaches (within 48 hours of landfall) the water business becomes very hectic, and supply and demand become an issue. Furthermore, (the local water supplier) will be closed 24 hours before landfall, and if the city water supply were shut off, we would be unable to produce bottled water. Recommended supply on hand: 2 gallons per resident per day, Dietary: 40 gallons per day, Sanitary: 40 gallons per day. (2 gallons x 126 residents = 252 gallons + 80 gallons for sanitary & dietary = 332 gallons per day)<BR/>Record review of Policy OP6 0508.00 (Rev. 10/21), Emergency Preparedness; Loss of Water Supply: Under procedure; Preparation, 1. Each center maintains a supply of drinking water based on state-specific requirements (see OP6 1511.00, state emergency water requirements). It is recommended that, at minimum, the center have on hand two gallons of water per resident (2 gallons per resident x 126 residents = 252 gallons needed per day) and per employee (2 gallons x 50 employees = 100 gallons per day) per day for at least three days (252 gallons for residents + 100 gallons for employees = 352 gallons x 3 days = 1,056 gallons needed for residents and employees for 3 days), or more, for patients who are on medications or who are at risk for dehydration.<BR/>Record review of Policy OP6 1511.00 (Rev. 06/2015), state emergency water requirements for Texas: Keep at least a three-day supply of water per person; each person will need a gallon per day. (126 residents + 50 employees = 176 gallons x 3 days = 528 gallons)<BR/>Record review of the facility policy titled, water supply disruption due to repairs or emergencies (Rev 01/2012): 1.our facility has estimated the basic water needs for the entire facility for three days (e.g., 1-3 liters per resident per day for hydration plus 50 gallons per day per 100 residents for general use) and has secured provisions for those needs with their municipal water source. [3.785 liters = 1 gallon] [50 gallons per 100 residents = 62.5 gallons](3.785 liters x 126 residents = 476.91 liters (125.986 gallons) + 62.5 gallons per day = 188.486 gallons x 3 days = 565.458 gallons for 3 days

Based on observations, interviews, and record reviews, the facility failed to maintain effective pest control for 1 of 1 kitchen reviewed for pests.<BR/>The facility failed to have pest control effectively treat the kitchen for roaches.<BR/>This deficient practice could place residents at risk of exposure to pests, diseases, infections, and diminished quality of life.<BR/>Findings included:<BR/>Observation and initial tour of the kitchen with the DM on 03/04/25 at 8:35 am revealed there were roaches in the upper mechanical part of the ice machine. She opened the upper part of the ice machine, and a roach ran across the opening, then several more roaches emerged from under the front edging. She said the roaches could carry diseases and could make the residents sick. <BR/>In an interview with the DM on 03/04/25 at 8:45 am, she said the process for reporting equipment that needed to be repaired or replaced was for her to place the request in the facility's electronic reporting system, the MS received a text, and all requests were discussed in the daily morning meetings.<BR/>Observation and re-visit to the kitchen on 03/05/25 at 9:15 am revealed there were roaches crawling on the floor under the oven and in the outer hallway under the dirty tray carts. There was a screw in the upper section of the ice maker to prevent it from opening.<BR/>In an interview with the DM on 03/05/25 at 9:40 am, she said the roaches under the stove were a problem because they always seemed be there. She said a roach fell from the AC return in her office onto her head two days ago and she had to move her desk from underneath the AC return. She said the pest control company came every Thursday and the MS kept the invoices. <BR/>In an interview with the MS on 03/05/25 at 3:30 pm, he said roaches were a problem since he got here 01/13/25. He said there were only hot spots in some rooms but not everywhere. He said there was weekly pest control. He said he was not aware of the pest sighting logs. He said his experience at the facility was that sometimes roaches came in on the residents' belongings. He said he called the pest control company whenever anyone said there was a lot of roaches somewhere and he had to call for that only twice; Monday (03/03/25) for the kitchen on the wall next to the stove under the sink, and 3 weeks ago in the dresser of a resident's room. The MS said the pest control company drilled holes into the wall earlier last month so the spray could better penetrate. He said he had never met the pest control guy until today when he came out for the roaches in the kitchen. The MS said today he saw some roaches under the stove when he was fixing the oven handle. He said he was unaware of the roaches in the hallway outside the kitchen under the dirty tray carts. He said the process for reporting kitchen repairs or problems such as pest control, was the problem would be entered into the facility electronic reporting system. He said the ADM, himself, and corporate got a text alert from the electronic reporting system. He said he did not have the invoices for pest control and did not know who would. Electronic request logs, and pest control logs since 01/01/25 were requested at this time. <BR/>In an interview with the ADM on 03/06/25 at 11:45 am, he said the local pest control treated the entire facility every week on Thursdays and as needed. He said pest prevention was done each time a complaint was made and logged onto the pest sighting logs which were kept in each nurse's station-1 in the 100 hall and 1 in the 200 hall. He said the process to report any kind of bug was the sightings were logged, the pest control company looked at the logs weekly and treated accordingly. He said he had invoices from when the pest control company came to the facility outside of their normal Thursday visits. Pest prevention service reports outside of regular visits requested at this time but not received.<BR/>In a phone interview with the RD on 03/06/25 at 3:05 pm, she said she had never seen roaches in the kitchen but knew they were there because the DM told her.<BR/>In an interview with the ADM on 03/06/25 at 4:00 pm, He said the pest control company told him they could not use the same chemical in a certain period and that was why the pest control company had to come back so often.<BR/>Record review of the facility's pest sighting log dated 01/03/24-03/05/25 from the 200 hall revealed sightings of roaches in the kitchen on 03/04/25 and 03/05/25. The pest sighting log dated 02/04/25-03/05/25 from the 100 hall revealed sightings of roaches in the kitchen on 02/04/25 in the dry storage emergency food closet, 02/05/25 roaches and mice in the dry storage emergency food closet, 03/03/25 3 mice were found in the dry storage room bread box, 03/03/25 roaches in the dietary office at 8:30 am and 10:00 am, 03/04/25 roaches in the ice machine, and 03/05/25 roaches under the ovens.<BR/>Record review of the facility's pest prevention kitchen service report dated 03/05/25 indicated the facility interior was inspected, cracks and crevices on interior were treated and baited for roaches. <BR/>Record review of the facility's Pest Sighting Logs dated 07/15/23 through 03/05/25 revealed eight sightings of roaches in the kitchen: 07/20/23 flies/roaches in kitchen under cooks side, 12/20/23 mice and roaches in kitchen area, 07/24/24 roaches in serving area, 08/06/24 roaches in kitchen, 06/11/24 roaches-kitchen, 06/27/24 roaches/gnats kitchen, 09/19/24 roaches behind oven and deep fryer, 10/01/24 roaches in kitchen.

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview, and record review the facility failed to, in accordance with accepted professional standards and practices, maintain medical records on each resident that were complete and accurately documented for 3 of 5 residents (Resident #3, Resident #4, and Resident #5) reviewed for accuracy and completeness of clinical records. <BR/>1. The facility failed to ensure administration of narcotic medication was accurately documented in the electronic medication administration record when Resident #3 received Lorazepam (a controlled medication [benzodiazepine] used to relieve symptoms of anxiety) 9 times between 01/10/25 and 01/13/25. <BR/>2. The facility failed to ensure administration of narcotic medication was accurately documented in the electronic medication administration record when Resident #3 received Tramadol (a schedule IV controlled opioid medication used to treat pain) 2 times between 01/10/25 and 01/11/25.<BR/>3. The facility failed to ensure administration of narcotic medication was accurately documented in the electronic medication administration record when Resident #3 received ABH gel (a cream containing Ativan (brand name for lorazepam, a controlled antianxiety medication), Benadryl (brand name for diphenhydramine, a non- controlled antihistamine), and Haldol (brand name for haloperidol, a controlled antipsychotic) 9 times between 01/11/25 and 01/14/25. <BR/>4. The facility failed to ensure administration of narcotic medication was accurately documented in the electronic medication administration record when Resident #4 received Acetaminophen with codeine #3 (a schedule III controlled opioid medication used to treat pain) 33 times between 01/01/25 and 02/04/25.<BR/>5. The facility failed to ensure administration of narcotic medication was accurately documented in the electronic medication administration record when Resident #4 received Tramadol (a schedule IV controlled opioid medication used to treat pain) 2 times between 01/23/25 and 01/29/25.<BR/>6. The facility failed to ensure administration of narcotic medication was accurately documented in the electronic medication administration record when Resident #5 received Lorazepam (a controlled medication [benzodiazepine] used to relieve symptoms of anxiety) 4 times between 02/03/25 and 02/06/25. <BR/>These failures could put residents at risk of improper medication administration based on inaccurate documentation. <BR/>The findings included:<BR/>1. Record review of Resident #3's admission record reflected an [AGE] year-old female, who was admitted to the facility on [DATE]. Her diagnoses included dementia (the loss of cognitive functioning), anxiety disorder (a mental health disorder characterized by feelings of worry, fear, or nervousness that are strong enough to interfere with a person's daily activities), stiffness to right shoulder, broken nasal bones, and muscle weakness. <BR/>Record review of Resident #3's admission MDS assessment, dated 01/17/25, reflected based on Section C: Cognitive Patterns, the resident had a BIMS score of 1, which indicated severe cognitive impairment.<BR/>Record review of Resident #3's comprehensive care plan reflected a focused area, initiated on 01/10/25, of pain medication therapy r/t stiffness of right shoulder, fracture of nasal bones, and age-related osteoporosis (a condition in which the bones become weak and brittle) with pathological fracture (broken bone caused by the weakness of the bone structure). The goal initiated on 01/10/25, was the resident would be free of any discomfort or adverse side effects from pain or medication through the review date. The interventions, initiated 01/10/25, were staff was to administer pain medications as ordered by the physician and review frequently for pain medication effectiveness. <BR/>Record review of Resident #3's January 2025e MAR reflected the physician's order for Lorazepam 1mg, 1 tablet to be given by mouth every 4 hours as needed for anxiety or agitation. The order start date was 01/11/25 and stop date was 01/15/25. Resident #3's eMAR reflected this medication was documented as administered to Resident #3 1 time as follows:<BR/>01/13/25 at 10:00 am by LVN I.<BR/>Record review of Resident #3's controlled drug receipt/record/disposition form for Lorazepam, dated 01/10/25 to 01/13/25, reflected 1 tablet of Lorazepam 1mg was administered to Resident #3 and not documented in the January 2025 eMAR for 9 of the 10 administrations as follows:<BR/>1/10/25 at 8:00 pm by LVN N. <BR/>1/11/25 at 1:30 am by LVN N. <BR/>1/11/25 at 9:00 am by LVN B.<BR/>1/11/25 at 5:00 pm by LVN B. <BR/>1/11/25 at 10:00 pm by LVN J.<BR/>1/12/25 at 2:00 am by LVN J. <BR/>1/12/25 at 7:00 pm by LVN N. <BR/>1/12/25 at 11:00 pm by LVN N.<BR/>1/13/25 at 4:00 am by LVN N.<BR/>Record review of Resident #3's January 2025 eMAR reflected the physician's order for ABH gel (Lorazepam 1mg, Diphenhydramine 25mg, Haloperidol 1mg) to be applied to the inner wrist every 4 hours as needed for agitation. The order start date was 01/11/25 and stop date was 01/15/25. Resident #3's eMAR reflected this medication was documented as administered to Resident #3, 1 of the 10 times that it was documented as administered on the controlled drug receipt/record/disposition form from 01/11/25 to 01/14/25.<BR/>Record review of Resident #3's controlled drug receipt/record/disposition form for ABH gel reflected the ABH gel was administered to Resident #3 and documented in the January 2025 eMAR for 9 of the 10 administrations as follows:<BR/>01/10/25 at 9:30 pm by LVN N.<BR/>01/11/25 at 1:40 am by LVN N.<BR/>01/11/25 at 2:00 pm by LVN B.<BR/>01/11/25 at 11:00 pm by LVN J.<BR/>01/12/25 at 8:00 pm by LVN N.<BR/>01/13/25 at 1:00 am by LVN N. <BR/>01/13/25 at 5:00 am by LVN N. <BR/>01/13/25 at 10:00 pm by LVN F. <BR/>01/14/25 at 2:00 am by LVN F.<BR/>Record review of Resident #3's January 2025 eMAR reflected the physician's order for Tramadol 50mg, 1 tablet to be given by mouth every 6 hours as needed for pain. The order start date was 01/11/25 and stop date was 01/15/25. Resident #3's MAR reflected this medication had no documented administrations.<BR/>Record review of Resident #3's controlled drug receipt/record/disposition form for Tramadol reflected 1 tablet of Tramadol 50mg was administered to Resident #3 and was not documented in the January 2025 MAR for 2 of the 2 administrations as follows:<BR/>1/10/25 at 8:00 pm by LVN N.<BR/>1/11/25 at 2:00 am by LVN N.<BR/>2. Record review of Resident #4's admission record reflected a [AGE] year-old male who was admitted to the facility on [DATE] with an original admission date of 10/04/24. His diagnoses included a local infection of the skin and subcutaneous (below the skin) tissue, infection of the right leg amputation stump (the end part of healthy tissue that remains after the diseased or injured part was surgically removed), and phantom limb syndrome with pain (a condition in which a person experiences pain sensations in a limb or part of a limb [in this case his right leg] that was surgically removed).<BR/>Record review of Resident #4's comprehensive care plan reflected a focused area, initiated on 11/15/24, of pain medication therapy (acetaminophen-codeine, tramadol) r/t bilateral (both sides) above the knee amputations. The goal initiated on 11/15/24, was the resident would be free of any discomfort or adverse side effects from pain or medication through the review date. The interventions, initiated 11/15/24, were staff were to administer pain medications as ordered by the physician and monitor/document for side effects and pain medication effectiveness. <BR/>Record review of Resident #4's physician orders reflected an order for Acetaminophen-Codeine 300-30mg, 1 tablet to be given by mouth every 6 hours as needed for pain level over 4. The order start date was 12/13/24 and modified on 01/16/25 to add not to exceed 3 grams (of acetaminophen) in 24 hours.<BR/>Record review of Resident #4's January and February 2025 eMARs reflected 1 tablet of Acetaminophen-Codeine 300-30mg was documented as administered to Resident #4 20 of the 54 times it was documented as administered on the controlled drug receipt/record/disposition form from 01/01/25 to 02/04/25.<BR/>Record review of Resident #4's controlled drug receipt/record/disposition form for Acetaminophen-Codeine reflected 1 tablet of Acetaminophen-Codeine 300-30mg was administered to Resident #4 and not documented in the January or February 2025 MARs 30 of the 50 administrations as follows:<BR/>01/01/25 at 8:00 am by LVN R.<BR/>01/02/25 at 11:00 pm by LVN J.<BR/>01/03/25 at 5:00 am by LVN J.<BR/>01/03/25 at 10:00 am by LVN S.<BR/>01/04/25 at 8:00 am by LVN S.<BR/>01/04/25 at 6:00 pm by LVN R.<BR/>01/05/25 at 12:00 am by LVN R.<BR/>01/05/25 at 8:00 pm by LVN R.<BR/>01/06/25 at 8:00 pm by LVN R.<BR/>01/07/25 at 9:00 pm by LVN R.<BR/>01/08/25 at 9:00 am by LVN S.<BR/>01/08/25 at 8:00 pm by LVN Q.<BR/>01/09/25 at 8:00 am by LVN S.<BR/>01/10/25 at 8:00 pm by LVN J.<BR/>01/12/25 at 6:00 pm by LVN J<BR/>01/15/25 at 6:00 pm by LVN J.<BR/>01/16/25 at 9:30 pm by LVN U.<BR/>01/17/25 at 3:20 am by LVN Q.<BR/>01/18/25 at 8:00 pm by LVN Q.<BR/>01/20/25 at 8:00 pm by LVN U.<BR/>01/24/25 at 8:00 pm by LVN B.<BR/>01/25/25 at 9:00 pm by LVN J.<BR/>01/26/25 at 1:00 am by LVN J.<BR/>01/26/25 at 5:00 am by LVN J.<BR/>01/26/25 at 7:00 pm by LVN R.<BR/>01/28/25 at 1:24 pm by ADON D.<BR/>01/29/25 at 1:07 pm by LVN P.<BR/>01/30/25 at 1:45 am by LVN Q.<BR/>01/30/25 at 3:42 pm by LVP P.<BR/>01/31/25 at 4:42 pm by LVN P.<BR/>02/03/25 at 6:00 pm by LVN J.<BR/>02/04/25 at 12:00 am by LVN J.<BR/>02/04/25 at 8:00 pm by LVN J.<BR/>Record review of Resident #4's physician orders reflected an order for Tramadol 50m g, 1 tablet to be given by mouth every 6 hours as needed for pain level over 5. The order start date was 12/15/24.<BR/>Record review of Resident #4's January 2025 eMAR reflected 1 tablet of Tramadol 50mg was documented as administered to Resident #4, 5 of the 7 times it was documented as administered on the controlled drug receipt/record/disposition form from 01/19/25 to 01/29/25.<BR/>Record review of Resident #4's controlled drug receipt/record/disposition form for Tramadol reflected 1 tablet of Tramadol 50mg was administered to Resident #4 and not documented in the January 2025 [DATE] of the 7 administrations as follows:<BR/>01/23/25 at 1:00pm by LVN P.<BR/>01/28/25 at 7:45pm by LVN Q.<BR/>3. Record review of Resident #5's admission record reflected a [AGE] year-old male who was admitted to the facility on [DATE]. His diagnoses included schizophrenia (a disorder characterized by hallucinations- seeing or hearing things that aren't real, disorganized thinking, and disorganized speech) schizoaffective disorder (mental health condition characterized by symptoms of schizophrenia and symptoms of a mood disorder such as depression), depression (a common mental health condition characterized by persistent low mood, loss of interest or pleasure in activities, and other symptoms that interfere with daily functioning), and generalized anxiety disorder (severe, ongoing anxiety that interferes with daily activities).<BR/>Record review of Resident #5's quarterly MDS reflected a BIMS score of 14, which indicated he was cognitively intact.<BR/>Record review on of Resident #5's comprehensive care plan reflected a focused area initiated on 07/10/24 of the use of antianxiety medication r/t anxiety disorder. The goal initiated on 07/10/24 was the resident would be free from discomfort or adverse reactions r/t antianxiety therapy through the review date. The interventions initiated on 07/10/24 included staff was to administer antianxiety medications as ordered by the physician and monitor for side effects and effectiveness every shift. The care plan also reflected a focused area initiated on 06/24/24 of a mood problem r/t schizoaffective disorder, depression, and anxiety. The goal initiated on 06/24/24 was the resident would have improved mood state (no s/sx of depression, anxiety, or sadness) through the review date. The interventions initiated on 06/24/24 included staff was to administer medications as ordered and monitor/ document for side effects and effectiveness.<BR/>Record review of Resident #5's physician orders reflected an order for Ativan 0.5mg, 1 tablet to be given by mouth every 8 hours as needed for anxiety. The order start date was 01/31/25.<BR/>Record review of Resident #5's February 2025 eMAR reflected 1 tablet of Ativan 0.5mg was documented as administered to Resident #5, 5 of the 8 times it was documented as administered on the controlled drug receipt/record/disposition form from 02/02/25 to 02/05/25.<BR/>Record review of Resident #5's controlled drug receipt/record/disposition form for Ativan reflected 1 tablet of Ativan 0.5mg was administered to Resident #5 and not documented in the February 2025 MAR, 3 of the 8 administrations as follows:<BR/>02/03/25 at 5:03 pm by LVN V.<BR/>02/04/25 at 8:00 pm by LVN J.<BR/>02/05/25 at 4:00 am by LVN J.<BR/>In an interview on 02/04/25 at 3:44 pm, LVN B stated LVN B stated anytime narcotics were administered it was supposed to be documented in the computer and on the narcotic log. LVN B stated he sometimes forgot to document it on the computer MAR. LVN B stated if it was not documented accurately, it could lead to a resident being over or under medicated. LVN B stated the last in-service on medication administration and documentation was last month and it was usually done about every 3 months.<BR/>In an interview on 02/05/25 at 9:46 am, the DON stated when narcotic medications were administered the nurse was supposed to document it on the narcotic log as well as on the eMAR. The DON stated his expectation was nurses documented accurately and timely when medications were administered otherwise residents could receive their medications too early or too late which could lead to a resident having an uncontrolled medical issue related to the specific medication. <BR/>In an interview on 02/05/25 at 11:02 am, ADON E stated her expectation was all nurses documented all information, not just medication administration, timely and accurately so that the residents received the care needed and the medications as prescribed. ADON E stated they had an in-service regarding medication administration, medication storage last month and in-services were done once every month or three months and as needed. <BR/>In a telephone interview on 02/05/25 at 11:54 am, LVN F stated any time narcotic medications were given, it was to be documented in the narcotic log and in the eMAR, but she forgot to document it in the computer sometimes if she was busy.<BR/>In an interview on 02/05/25 at 4:30 pm, LVN I stated when narcotics were administered, they were documented in the narcotic log and the eMAR. LVN I stated if it was not documented correctly she would get into trouble and it would possibly lead to a medication error such as a resident being over medicated or under medicated because a medication was given too soon or too late. LVN I stated the last in-service on medication administration, documentation, and narcotics was in January.<BR/>In an interview on 02/05/25 at 5:51 pm, LVN J stated when a narcotic was administered, it was documented in the narcotic logbook and the eMAR. LVN J stated he sometimes forgot to document it in the eMAR which could lead to the resident being overmedicated and could result in a medication error, possible overdose, respiratory depression, hospitalization, or even death if the nurse after him gave an as needed narcotic or sedative medication and did not check the log first. LVN J stated the last in-service on medication administration and narcotics was a couple of weeks ago and they were in-serviced anytime a new nurse was hired or at least every 3 months.<BR/>In interview on 02/06/25 at 9:55 am, LVN L verbalized the proper procedure for narcotic check and signed off at shift change. LVN L stated the last in-service on medication administration/ storage and narcotic checks/ documentation was in the evening of 02/05/25.<BR/>In an interview on 02/06/25 at 11:15 am, LVN N stated when a narcotic was given, it was supposed to be written in the narcotic log and documented in the eMAR but when it was really busy, she would sometimes get sidetracked and not document it in the eMAR. LVN N stated she had never not logged it on the narcotic log. LVN N stated if a medication administration was not documented in the eMAR and another nurse gave the same medication again, it could cause a resident to be over medicated which could lead to increased side effects, hospitalization, etc . LVN N stated the last in-service on medication/narcotic administration/documentation was last month and were done at least quarterly.<BR/>Record review of the facility's Administering Medications policy. dated April 2019. reflected in part:<BR/>23. The individual administering the medication initials the resident's MAR on the appropriate line after giving each medication and before administering the next ones.<BR/>24. As required or indicated for a medication, the individual administering the medication records in the resident's medical record:<BR/> a. the date and time the medication was administered .<BR/> f. any results achieved and when those results were observed; and<BR/> g. the signature and title of the person administering the drug.<BR/>Record review of the facility's Documentation of Medication Administration policy, dated April 2007, reflected in part:<BR/>Policy Statement<BR/>The facility shall maintain a medication administration record to document all medications administered.<BR/>Policy Interpretation and Implementation<BR/>1. A Nurse or Certified Medication Aide (where applicable) shall document all medications administered to each resident on the resident's medication administration record (MAR).<BR/>2. Administration of medication must be documented immediately after (never before) it is given.<BR/>3. Documentation must include, at a minimum:<BR/> d. date and time of administration;<BR/> f. signature and title of the person administering the medication; and<BR/> g. resident response to the medication, if applicable (e.g., PRN, pain medication, etc.).

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interviews, and record reviews, the facility failed to provide basic life support, including CPR, to a resident requiring such emergency care and subject to related physician orders and the resident's advance directives for 1 of 7 residents (Resident #1) reviewed for basic life support, including CPR, in that:<BR/>1. LVN A, CNA B, and CNA J failed to check the code status of Resident #1 when Resident #1 was found unresponsive on [DATE].<BR/>2. LVN A, CNA B, and CNA J failed to provide resuscitative measures after assessing Resident #1 and finding him in a state of deterioration with shallow, rapid respirations, pulse 42, blood pressure 90/40, and no verbal response.<BR/>3. The facility staff failed to call 911 when Resident #1 was found to have a change in condition and was deteriorating. <BR/>4. LVN R did not have a CPR card on file and LVN S's CPR card was expired. <BR/>Resident #1 received hospice services but remained a full code status (indicating he wished to receive resuscitative measures). Resident #1 expired in the facility on [DATE]. <BR/>An Immediate Jeopardy (IJ) situation was identified on [DATE] at 1:00 PM. While the IJ was removed on [DATE] at 4:16 p.m., the facility remained out of compliance at a severity level of actual harm that was not immediate jeopardy and a scope of isolated due to the facility's need to complete in-service training and evaluate the effectiveness of the corrective systems. <BR/>These failures could place all residents who requested a full code status at risk of not receiving necessary life-saving measures, declining health and death.<BR/>Findings included:<BR/>Record review of Resident #1's Face Sheet/admission Record dated [DATE] documented a [AGE] year-old male initially admitted on [DATE] and re-admitted from the hospital on [DATE] with the diagnoses of Asthma, heart failure, muscle wasting, abnormality of gait and mobility, diabetes mellitus (high blood sugar), chronic kidney disease, stage 3, and old myocardial infarction (heart attack). Resident #1 expired in the facility on [DATE]. The record indicated Resident #1 had an advance directive of full code status.<BR/>A record review of Resident #1's Minimum Data Set (MDS) revealed he did not have a complete MDS available due to recent admission.<BR/>A record review of Resident #1's Brief Interview of Mental Status (BIMS) assessment dated [DATE] documented a score of 9 - moderate cognitive impairment. <BR/>A record review of Resident #1's Admit/Readmit Screener dated [DATE] indicated Resident #1 was admitted from the hospital with vital signs of blood pressure: 120/70, pulse: 55 and regular, respiration: 17. Resident #1 verbalized/demonstrated use of call bell, bed controls, side rails, and television. Resident #1 required extensive assistance with bed mobility, dressing, and personal hygiene. Resident #1 was alert, oriented to person, place, time, and situation, and was verbally appropriate.<BR/>A record review of the hospice admission packet dated [DATE] documented I do not have an advanced directive signed by HN M and Resident #1. <BR/>A record review of Resident #1's initial baseline/advanced care plan dated [DATE] documented: Resident #1's representative relationship was himself, Resident #1 had no advanced directives, and his code status was full code.<BR/>A record review of Resident #1's [DATE] Physician Orders documented [DATE] - Admit to hospice services effective [DATE] for diagnoses of end-stage heart failure. For any questions, concerns, or change in condition, do not call 911, call hospice triage . <BR/>Record review of Resident #1's care plan detail dated [DATE] documented in the focus, I chose to have Full Code. In goals, status will be maintained through the next review date. Interventions were Inform staff of code status. Monitor for decreases in a change of condition-report to MD and responsible party. <BR/>Record review of Resident #1's [DATE] Physician Orders documented [DATE]- Discontinue service for MD Q to MD L.<BR/>Record review of Resident #1's [DATE] Physician Orders documented [DATE]-**Code Status ***FULL CODE*** There was no order for oxygen. <BR/>Record review of Resident #1's [DATE] vital signs dated [DATE] at 1:30 AM documented a normal heart rate of 74 beats per minute. His blood pressure was normal at 125/77. His respirations were normal at 18 breaths per minute. His oxygen saturation was normal at 98% (out of 100%).<BR/>Record review of daily staffing sheets dated [DATE] and [DATE] revealed full staff on duty, on all shifts; 3 CNAs and 2 nurses. <BR/>Record review of Resident #1's Nursing Progress Notes documented: <BR/>-[DATE] 6:10 AM - written by LVN A, Note Text: called by CNA to resident's room. resident presented with shallow rapid respirations, on 4 liters of oxygen via nasal cannula, pulse 42, blood pressure 90/40, no verbal response. CNA posted to monitor resident until hospice arrives hospice contacted at this time for change of condition. answering service stated RN would be here asap. will continue to monitor for changes. <BR/>[DATE] 6:12 AM - written by: LVN A Note Text: addendum to previous note: CNA in room with this nurse. mouth care given, skin care given, brief changed hob up 30 degrees. foley intact and patent draining dark urine to bedside drainage. no swelling noted. skin warm and dry. resp 22 shallow and rapid O2 increased to 5 liters resp (respirations) appeared to deepen and slow. spo2 (oxygen saturation) 94 at this time. will continue to monitor.<BR/>-[DATE] 6:39 AM -written by: LVN A Data Entry Error -?Note Text: upon entering the floor for my shift, I was informed by the CNA that this resident was altered. upon examination, resident (Resident #1) appears to have declined to the point of actively dying. Hospice was contacted. Unable to get a reading for bp or pulse ox. resp 12 o2 in place at 4 l per min. mouth breathing eyes fixed non-responsive to verbal stimuli will continue to monitor for changes. <BR/>-[DATE] 6:57 AM - written by: LVN A Data Entry Error -Note Text: called to resident's room by CNA. Resident #1 has eyes fixed upward, unable to obtain vital signs. Hospice RN on the way to pronounce. <BR/>-[DATE] 7:29 AM - written by: LVN A Note Text: Hospice nurse arrived. came to this nurse stating that the resident had passed. stated he had pronounced resident and would handle all further arrangements and contact family. <BR/>[DATE] 9:02 AM - written by: LVN A Note text: SW P spoke with facility nurse who stated she notified hospice of Resident #1's decline in condition. Additionally, SW P spoke with HN M who denied initiating any attempts of CPR and/or calling EMS however he stated he pronounced Resident #1 as deceased . <BR/>Record review of the hospice call center transcription dated [DATE]: 06:35 AM received a call from LVN A at nursing facility- Resident #1 is not doing so well. He is unresponsive, (I) can't get a pulse or pressure. Respirations are shallow around 10. Caller requesting nurse visit for decline in status/imminent death. Escalated to [HN M. 6:49 AM]. Please acknowledge message receipt. 07:01 Received message by HN M. 07:45 AM Patient expired. <BR/>During an interview with LVN A on [DATE] at 5:33 PM revealed her shift started at 6:00 AM on [DATE]. She said she assessed Resident #1 around 6:15 AM on [DATE], and he was not doing so well. LVN A stated his breathing was shallow and rapid, he was unresponsive, his heart rate was in the low 40s, and his blood pressure was low. LVN A said he was breathing when she left his room about five minutes later. LVN A said she did not assign anyone to stay with Resident #1. LVN A said she called the hospice call center and left a message for the hospice nurse. She said she did not know whom she talked to. LVN A said she knew of Resident #1's full code status. LVN A said there was an order that read, . do not call 911, call hospice. LVN A stated she did not initiate CPR and she did not call Resident #1's doctor. LVN A said after she called hospice, she passed meds to her other residents. LVN A said around 7:10 AM, the hospice nurse walked up to her and told her Resident #1 was dead. LVN A said the hospice nurse did not say anything else to her. LVN A said she was unaware that the hospice nurse was in the building until he approached her. LVN A said she did not check on Resident #1 after the initial assessment at 6:15 AM, nor did she assign anyone to monitor him Because I only had one CNA for 24 residents, and I was busy. <BR/>During an interview with the DON on [DATE] at 5:46 PM revealed he was off on [DATE] and just noticed LVN A had texted him at 7:46 AM. The DON said the text read, please come to 200 (hall). He said he was asleep and did not see the text for hours. The DON said the ADM was supposed to have been there. The DON said he received a phone call at 8:56 AM from the MDS coordinator to inform him the hospice nurse was there and had pronounced Resident #1 dead. The DON said the MDS coordinator told him she was concerned because she discovered Resident #1 was a full code. The DON said he was told no one initiated CPR on Resident #1.<BR/>During an interview with the ADM on [DATE] at 5:55 PM revealed Resident #1 was his own responsible party. The ADM said LVN A should have known Resident #1 was a full code. The ADM said he was unaware of the situation with Resident #1 as it was happening and LVN A made no attempt to contact him.<BR/>During an interview with LVN A on [DATE] at 6:07 PM revealed she knew Resident #1 was a full code before he went south but didn't check to make sure. LVN A said she did not assign anyone to sit with Resident #1 because everybody was too busy. LVN A said when she went back to check on him (an hour later), that was when she ran into HN M and he told her about Resident #1's death. LVN A said she had another hospice patient declining, she was very busy passing meds, and there was only her and one CNA caring for 24 residents. LVN A said she would have checked on Resident #1 sooner, but she could not leave the CNA because she only had one CNA. She said there was not anyone else she could have asked for help. <BR/>During an interview with the BOM on [DATE] at 6:24 PM she said Resident #1 was cognitive when he was admitted on [DATE] and he was his own representative.<BR/>During an interview with LVN A on [DATE] at 7:19 PM revealed she said Resident #1 was breathing and moaning and she could not do CPR on someone who was still breathing. Regarding Resident #1's pulse in the 40's, she said she did not take any manual vital signs, they were all done by the machine. She said she did not ask for help. LVN A said Resident #1 was bradycardic (slower than expected heart rate, generally beating less than 60 beats per minute) since he was admitted on [DATE]. She said she did not administer any breathing treatments and could not recall if Resident #1 was on oxygen.<BR/>A record review of Resident #1's vital sign log dated 12/2022 revealed there was no documented pulse rate lower than 55 beats per minute. <BR/>During an interview with CNA D on [DATE] at 8:10 PM revealed she looked at every resident's profile she was assigned to every shift for their code status. CNA D said the code status was found on the 1st page, of the profile, in the electronic chart. CNA D said CPR should be started when there was no pulse and the resident unconscious. <BR/>During an interview with LVN E on [DATE] at 8:12 PM revealed she would start CPR when the resident was unresponsive and/or had no pulse. She said the code status could be found on the resident's profile.<BR/>During an interview with CNA C on [DATE] at 8:14 PM revealed CPR should be started when a resident was not breathing or did not have a pulse. She said we (CNAs) don't look at code status because the nurse should know.<BR/>During an interview with CNA F on [DATE] at 8:16 PM revealed CPR should be started when someone stops breathing and she would call the nurse.<BR/>During an interview with LVN G on [DATE] at 8:18 PM revealed she would start CPR when she knew their (a resident) code status. She said she looks every shift for her resident's code status because she never knew when it could change. So even if she took care of the same residents on consecutive shifts, she would look at each shift.<BR/>During an interview with the DON on [DATE] at 8:20 PM revealed he said CPR should be started for cardiac or respiratory arrest, when there was no pulse or when breathing stopped; If someone did not know the code status, CPR should be done until the code status was determined.<BR/>During a phone interview with NP K on [DATE] at 8:21 AM revealed he had been running into some issues trying to change the culture at the facility and was afraid something like this would eventually happen. He said as soon as Resident #1 was discovered to be in distress, and LVN A knew his code status, she should have started resuscitative measures immediately once he stopped breathing or no longer had a heartbeat. [LVN A] should have called the doctor, she should have put oxygen on [Resident #1], and she should have contacted the family while he was still breathing.<BR/>During a phone interview with MD L on [DATE] at 8:50 AM revealed he was unaware of any resident's death, as he had not seen any of the residents at the facility since taking over for the previous doctor on [DATE] and was surprised to learn his name was on the full code order dated [DATE]. He also said that it was ok for full-code residents to be in hospice to get the benefits that hospice offered. MD L said the resident had to go to the hospital if they were not doing well. MD L said CPR was not necessarily helpful for nursing home patients, and that it did not matter if they were full code. He informed this surveyor that only 1% of nursing home residents who receive CPR survive. <BR/>During a phone interview with HN N and HN O on [DATE] at 10:42 AM revealed all calls made to the hospice call center were transcribed. HN O said that while the order HN M had written was confusing, Resident #1 should have been sent to the hospital regardless-that was what normally happened, and/or follow the facility's protocol. HN N said Resident #1 was a full code, they should have initiated CPR. HN O said do not call 911 was not a common thing to write as part of an order-the facility should have modified the order or sent him (Resident #1) out to the hospital.<BR/>During an interview with the DON on [DATE] at 2:38 PM, he said he and the Administrator were responsible for initiating an internal investigation. The DON said he began an internal investigation regarding Resident #1's death approximately on the afternoon of [DATE]. The DON said he interviewed LVN A and conducted in-service training. The DON said LVN A- stated to him that LVN A was informed by CNA B that Resident #1 Was not looking good. The DON said LVN A assessed Resident #1, retrieved vitals, and decided to call hospice to inform hospice of Resident #1's condition. The DON said LVN A told him that she was aware of Resident #1 being a full code. The DON said LVN A said she was not informed upon the hospice nurse's arrival but was approached by the male hospice nurse who told LVN A that Resident #1 had expired and that he pronounced Resident #1. The DON said LVN A said she had not re-entered Resident #1's room from the time she first assessed Resident #1 and made the decision to call hospice until she was approached by the hospice nurse.<BR/>During an interview with CNA B on [DATE] at 2:48 PM revealed she was the CNA assigned to care for Resident #1 on [DATE] from 6:00 AM to 6:00 PM. CNA B said at approximately 6:00 AM she noticed Resident #1 was going downhill. Around 6:15 AM on [DATE], she saw Resident #1 not breathing right. CNA B said Resident #1 had oxygen on, and he was just lying there. CNA B said she informed LVN A which LVN A assessed Resident #1 and said she was going to notify hospice of his change in condition. CNA B said she went in and out of Resident #1's room several times to check on Resident #1 because she knew Resident #1 was not doing good however she was also checking on other residents she was assigned to. CNA B said she was not instructed by LVN A to stay at Resident #1's bedside for monitoring. CNA B said at 6:57 AM, she entered Resident #1's room and saw that he was no longer breathing. CNA B said she looked at her phone which indicated the time of 6:57 AM. CNA B said she called out for LVN A, who was sitting at the nursing station, and yelled He's not breathing, come on. CNA B said she did not know what Resident #1's code status was and was waiting for the direction of LVN A. CNA B said LVN A entered the room and confirmed Resident #1 was not breathing but did not initiate any CPR measures. CNA B said she left the room after the nurse confirmed Resident #1 was not breathing. CNA B said her practice was that if she saw that a resident showed a change in condition, she would immediately call the nurse to assess the resident. CNA B said she would get to the kiosk to review the resident's care plan to check the code status. When asked if she checked Resident #1's code status, she said she did not. <BR/>CNA B said since the nurse was calling hospice and going through his records, the nurse should have informed all the staff of Resident #1 being a full code so everyone could intervene by initiating CPR, calling 911, and the doctor. CNA B said since Resident #1 was a full code, CPR should have been initiated as soon as he was found not breathing or had no heart rate. CNA B said she was not there when HN M got there because her shift had ended. <BR/>During a phone interview with HN M on [DATE] at 4:09 PM revealed that around 6:40 AM on [DATE], a nurse (LVN A) called the hospice triage line and reported: [Resident #1] had no pulse, no blood pressure, low respirations, and she thought [Resident #1] was declining. HN M said he called the facility around 6:50 AM and the SW told him Resident #1 was a full code. He said he showed up at the facility around 7:15-7:20 AM and saw LVN A standing at a med cart, and LVN A said to him he (Resident #1) checked out at 6:30 (AM). HN M said he assumed LVN A called 911 and that she should have followed facility protocol of when to initiate CPR. HN M said he could understand why the order he wrote that read, .do not call 911. Call hospice . could have been misconstrued and why she could have been confused, but nothing in the orders said not to start CPR. HN M said after he pronounced Resident #1's death, LVN A asked him if he started any CPR measures for Resident #1 when he assessed Resident #1 however, HN M said he had not since Resident #1 had already been deceased since 6:30 AM as reported to him by LVN A. HN M said he found it odd that LVN A asked him if he had the DNR papers for Resident #1 to which he replied, I understand he's a full code and she responded, Oh f**k and then walked away. <BR/>During an interview with CNA J on [DATE] at 8:55 AM revealed she worked for the facility for one year and a half. CNA J said she worked on [DATE] 6:00 AM - 6:00 PM. CNA J said she worked the 200 hall, rooms 215-229, and, CNA B had rooms 230-239. CNA J said she arrived on shift at 6:10 AM. She said she got a shift report from the night shift CNA, and she told CNA B and CNA J to look after Resident #1 because his breathing was irregular, and they had to turn up the oxygen overnight. The night shift CNA said he (Resident #1) could go anytime today either later or in a matter of minutes. CNA J said at approximately 6:30, AM she and CNA B cleaned Resident #1 up, saw his lips were chapped, and his skin was ashy (dry). CNA J said Resident #1 was nodding his head to answer questions appropriately. CNA J said she did not think LVN A got a shift report from the night nurse because she would have made them aware of his condition and she didn't; she just sat at the desk and did not get up at all. CNA B came out of Resident #1's room and said, come here I don't think he is breathing anymore. CNA J said she looked for Resident #1's chest which was not going up and down, then touched him and he was not breathing. CNA B went to tell LVN A that Resident #1 was not breathing. LVN A went to the room, asked CNA B what time it was - 6:57 AM, and LVN A stood by the door, looked at Resident #1, and said, yes he's dead. Then LVN A walked up to Resident #1, put her hand on his chest, and again said Yes, he's dead. LVN A never checked Resident #1's pulse. CNA J said she saw HN M sitting on the living room couch but at the time she did not know who he was. CNA J said she did not see LVN A tell HN M what was happening with Resident #1. I do not think he knew what was happening. When we were trying to figure out who HN M was, Resident #1 was still alive. There was a lot of screaming, SW P saw Resident #1 in the body bag and stopped the morticians and asked who it was. They told her, and SW P said he was a full code, what are you doing? CNA J said LVN A was asking us (CNA C and CNA J) to lie for her; LVN A told us If state comes out to talk to you tell them that you went to Resident #1's room to change him and then you went to change another resident and we did not know Resident #1 was dead. She told us 4 or 5 times about telling you all (state) that. CNA J said she did not know Resident #1's code status. CNA J said the facility had the code status book on the kiosk and Kardex. CNA J said she did not think to check it at the time. CNA J said she did not have a current CPR card and said she put her name on the facility sign-up list a while ago but no class was offered yet. When asked what the procedure was to check a resident's code status, CNA J said she would check the DNR list located at the nurse's station and would ask the nurse for his code status. CNA J said the nurses should be aware of their resident's code status. CNA J said she did not think LVN A knew Resident #1 was a full code because she would have immediately done CPR, which she did not. CNA J said the nurse is the one that calls a CODE BLUE. She said she had been in a code before. She said LVN H, the other nurse, and HN M were in the building when all this was going on with Resident #1 before he passed away, So she had help but she didn't call for any help. <BR/>Several attempts were made to contact HN M on [DATE] from 09:36 AM-11:30 AM for clarification as to his whereabouts alluded to in the above statement. Messages were left but no return call was received<BR/>During an interview with the DON on [DATE] at 11:32 AM revealed the facility had two AEDs in the building. The DON said a vast majority of staff had been trained on AED usage. The DON said the AED should be used when the resident stops breathing or has no pulse. The DON said AED pads would be put on as CPR is initiated. The DON said no one attempted to use any AED on Resident #1 on [DATE].<BR/>During an interview with LVN H on [DATE] at 12:29 PM revealed he said he was working on [DATE]. He said he did not know what was happening with Resident #1, and that he only found out when HN M showed up at approximately 7:00 AM. He said HN M asked him when the last time he saw Resident #1 and LVN H told him he was not his nurse, (he was working on the opposite end of the hallway) and that LVN A was his nurse. LVN H said he did not know why LVN A did not inform him of Resident #1's change in condition or death. LVN H said if he had a resident declining too fast, he would monitor vitals, initiate CPR and call 911, and notify supervisors. LVN H said he would get assistance or get a CNA to notify another nurse on duty to assist him. LVN H said a Code Blue and another nurse should have been called. LVN H said if the CNAs were CPR certified, they could have initiated CPR. He said AEDs were available but not used for Resident #1. LVN H said he would have started CPR because Resident #1 was full code. <BR/>Attempts to contact HN M on [DATE] at 01:54 PM, and at 5:45 PM- messages were left. No return call was received for the rest of the day or the following day.<BR/>A record review of LVN R's personnel file documented a hire date of [DATE]. Her nursing license was due for renewal on [DATE]. As of [DATE], her license had not been renewed. LVN R's CPR card had an expiration date of 9/2022. <BR/>A record review of LVN S's personnel file documented a hire date of [DATE] and documented a CPR card with an expiration date of 10/2022.<BR/>An interview with the DON on [DATE] at 9:41 AM revealed licenses and certifications including a Covid card, were verified during the hiring process. When asked if he was aware of LVN R's expired license and CPR cards, and LVN S's expired CPR card, he said he did not know, that they just fell through the cracks. <BR/>An interview with the DON on [DATE] at 9:44 AM revealed LVN R had taken a 1-hour online CPR class and presented this surveyor with her new CPR card dated [DATE]. When asked how LVN R could have taken a full-day course and completed the hands-on skills portion, as required by the AHA guidelines when a CPR card lapsed, he said nothing. In addition, the CPR card documented eligible for skills session within 90 days indicating the required skills portion was not complete.<BR/>An interview with HR on [DATE] at 2:40 PM revealed potential new employees required a background check and an application that contained license information, education, employer history, certifications, and references. She said the DON and the ADM approve applications for all licensed personnel and other department heads handle their respective areas. HR said she did not know of any policies or guidelines for the hiring process other than the background check and application. <BR/>An interview with the CCO on [DATE] at 3:55 PM revealed the HR process was supposed to be checking the credentialing. He said the DON and/or the ADM were also supposed to be checking the credentialing before hiring. The CCO said he did not know who dropped the ball.<BR/>LVN R and LVN S were unavailable for interviews.<BR/>Record review of In-services:[DATE]: .resident change of condition ., [DATE]: automated external defibrillator, use and care of, [DATE]: how and when to call a code, advanced directives, what to do if unsure about code status, not leaving resident during a crisis situation, getting help, [DATE]: code status binder/DNR binder in the nurse's station, cardiopulmonary resuscitation, code review, verification of all orders (admission and hospice), cardiopulmonary resuscitation, code procedure, how to verify a resident's code status, (DNR vs FULL), change in a resident's condition or status, resident code status binder location, (for nursing and non-nursing), [DATE]: Policies read verbatim-change in a resident's condition or status, code procedure, emergency procedure-cardiopulmonary resuscitation, location of DNR binders for clinical and non-clinical.<BR/>A record review of all licensed personnel and their CPR cards revealed 2 expired CPR cards and 1 expired license.<BR/>A record review of the facility's Emergency Procedure-Cardiopulmonary Resuscitation policy and procedure dated February 2018 documented Personnel has completed training on initiation of cardiopulmonary resuscitation (CPR) and basic life support (BLS), including defibrillation, for victims of sudden cardiac arrest:<BR/>General Guidelines:<BR/> .5. Early delivery of a shock with a defibrillator plus CPR within 3-5 minutes of collapse can further increase chances of survival.<BR/>6. If an individual (resident, visitor, or staff member) is found unresponsive and not breathing normally, a licensed staff member who is certified in CPR/BLS shall initiate CPR unless:<BR/>a. it is known that a Do Not Resuscitate (DNR) order that specifically prohibits CPR and/or external defibrillation exists for that individual; or<BR/>b. there are obvious signs of irreversible death (rigor mortis)<BR/>7. If the resident's DNR status is unclear, CPR will be initiated until it is determined that there is a DNR or a physician's order not to administer CPR .<BR/>Emergency Procedure -Cardiopulmonary Resuscitation:<BR/>1. If an individual is found unresponsive, briefly assess for abnormal or absence of breathing. If sudden cardiac arrest is likely, begin CPR:<BR/>a. Instruct a staff member to activate the emergency response system (code) and call 911.<BR/>b. Instruct a staff member to retrieve the automatic defibrillator.<BR/>c. Verify or instruct a staff member to verify the DNR or code status of the individual.<BR/>d. Initiate the basic life support (BLS) sequence of events.<BR/>2. The BLS sequence of events is referred to as C-A-B (chest compressions, airway, breathing .<BR/>6. All rescuers, trained or not, should provide chest compressions to victims of cardiac arrest. Trained rescuers should also provide ventilations with a compression-ventilation ratio of 30:2.<BR/>7. When AED arrives, assess for need and follow AED protocol as indicated.<BR/>8. Continue with CPR/BLS until emergency medical personnel arrive.<BR/>A record review of the facility's Change in Condition or Status policy and procedure dated February 2021 documented Our facility promptly notifies the resident, his or her attending physician, and the resident representative of changes in the resident's medical/mental condition and/or status:<BR/>1. The nurse will notify the resident's attending physician or physician on call when there has been a (an): .d. significant change in the resident's physical/emotional/mental condition .<BR/>3. Prior to notifying the physician or healthcare provider, the nurse will make detailed observations and gather relevant and pertinent information for the provider, including information prompted by the Interact SBAR Communication Form .<BR/>A record review of the facility's Advance Directives policy and procedure dated [DATE] documented Advance directives will be respected in accordance with state law and facility policy:<BR/>1. Upon admission, the resident will be provided with written information concerning the right to refuse or accept medical or surgical treatment and to formulate an advance directive if he or she chooses to do so.<BR/>A record review of the American Heart Association guidelines for cardiopulmonary resuscitation and emergency cardiovascular care documents in Part 3, page 1, top 10 take-home messages for adult cardiovascular life support 1) On recognition of a cardiac arrest, a layperson should simultaneously and promptly activate the emergency response system and initiate cardiopulmonary resuscitation.<BR/>On [DATE] at 1:12 PM, the facility Administrator, DON, and Chief Compliance Officer (CCO) were notified that an Immediate Jeopardy situation had been identified due to the above failures. The Administrator was provided with the Immediate Jeopardy Templates via e-mail on [DATE] at 1:14 PM. <BR/>On [DATE] at 2:44 PM, the facility was notified of the acceptance of the Plan of Removal (POR). The facility's Plan of Removal documented: <BR/> PLAN OF REMOVAL [DATE]<BR/>On [DATE], an off-cycle survey was initiated at San [NAME] Nursing and Rehabilitation Center. On [DATE], the facility was notified by the surveyor that an immediate jeopardy had been called and needed to submit a letter of credible allegation. The Facility respectfully submits this Letter of Credible Allegation pursuant to Federal and State regulatory requirements. <BR/>Submission of the Letter of Credible Allegation does not constitute an admission or agreement of the facts alleged or the conclusions set forth in the verbal and written notice of immediate jeopardy and/or any subsequent Statement of Deficiencies. <BR/>Issue identified by the surveyor:<BR/>The facility failed to ensure staff was knowledgeable of when to initiate basic life support and ensure staff was familiar

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interviews and record reviews, the facility failed to ensure services provided met professional standards of quality for 2 (LVN R and LVN S) of 23 licensed staff reviewed for valid nursing licenses and CPR cards in that:<BR/>-LVN R's nursing license was expired<BR/>This failure could place residents who requested a full code status at risk of not receiving necessary life-saving measures, declining health and death.<BR/>Findings included:<BR/>A record review of LVN R's personnel file documented a hire date of [DATE]. Her nursing license was due for renewal on [DATE]. As of [DATE], her license had not been renewed. LVN R's CPR card had an expiration date of 9/2022. <BR/>An interview with the DON on [DATE] at 9:41 AM revealed licenses and certifications, were verified during the hiring process. When asked if he was aware of LVN R's expired license and CPR cards, and LVN S's expired CPR card, he said he did not know, that they just fell through the cracks. <BR/>An interview with the DON on [DATE] at 9:44 AM revealed LVN R had taken a 1-hour online CPR class and presented this surveyor with her new CPR card dated [DATE]. When asked how LVN R could have taken a full-day course and completed the hands-on skills portion, as required by the AHA guidelines when a CPR card lapsed, he said nothing. In addition, the CPR card documented eligible for skills session within 90 days indicating the required skills portion was not complete.<BR/>An interview with HR on [DATE] at 2:40 PM revealed potential new employees required a background check and an application that contained license information, education, employer history, certifications, and references. She said the DON and the ADM approve applications for all licensed personnel and other department heads handle their respective areas. HR said she did not know of any policies or guidelines for the hiring process other than the background check and application. <BR/>An interview with the CCO on [DATE] at 3:55 PM revealed the HR process was supposed to be checking the credentialing. He said the DON and/or the ADM were also supposed to be checking the credentialing before hiring. The CCO said he did not know who dropped the ball.<BR/>LVN R and LVN S were unavailable for interviews.<BR/>A record review of the facility's Emergency Procedure-Cardiopulmonary Resuscitation policy and procedure dated February 2018 documented Personnel has completed training on initiation of cardiopulmonary resuscitation (CPR) and basic life support (BLS), including defibrillation, for victims of sudden cardiac arrest.

Based on observation, interview and record review the facility failed to ensure that drugs and biologicals were stored behind a closed and locked door in a secured unit (Hall 300) in one of 3 medication rooms. The medication door was left open on hall 300.This failure could place residents at risk of access and ingestion of medication in the medication room. <BR/>Findings were: <BR/>Observation on 1/8/2025, at 4:23 p.m., revealed the medication room door was open and unlocked. The medication door was unlocked for 5 minutes until LVN A exited a room and returned to the nurses station (medication room door located inside of nurses ' station). The refrigerator door was locked, and the discontinued tub of medications were locked. No medication was immediately accessible including over the counter medications without a key to the refrigerator and the tub of medications. <BR/>During an interview on 1/8/2025 at 4:28 p.m., LVN A verbalized she was in a room helping a resident with sit to stand equipment. She verbalized she thought she shut and locked the door of the medication room before leaving the area. LVN A stated it was proper process to close and lock the door to the medication room at all times. She also stated all the medication in the medication room were locked in the refrigerator or in the discontinued medication lock box of the medication room and all other medications are stored and locked in the 300 hall cart. <BR/>During an interview on 1/8/2024 at 4:33 p.m., the Director of Nursing (DON) stated it was the expectation of the facility for all staff to keep all the medication doors closed and locked. The DON stated LVN A should have closed and locked the medication room door before leaving the area. <BR/>During an interview on 1/10/2025 at 1:47 p.m., the Administrator stated LVN A is received corrective action to include 1:1 in-servicing on the medication policy. It is the policy of the facility to keep all medication rooms closed and locked. The Administrator also stated they added a pneumatic door (a door that uses compressed air to open and close) and lock that cannot be unlocked on the medication room door in the 300 hall. <BR/>A review of the medication policy dated 2001 Medpass (revised November 2020) revealed #1 Drugs and biologicals used in the facility are stored in locked compartments under proper temperature, light, and humidity control. Only persons authorized to prepare, and administer medications have access to locked medication, #2 The nursing staff is responsible for maintaining medication storage, and preparation areas in a clean, safe and sanitary manner, and #6 Compartments, including, but not limited to drawers, cabinets, rooms, refrigerators, carts, and boxes containing drugs and biologicals are locked when not in use. <BR/>

Based on Interviews and record reviews, the facility failed to ensure the director of nursing did not serve as a charge nurse when the facility had an average daily occupancy of 60 or higher for 4 days (08/03/25, 08/11/25, 09/08/25, and 09/14/25) reviewed for DON staffing in the last 2 months. The facility failed to ensure the DON did not work as a charge nurse for 4 different shifts in August and September 2025 while the average census was above 60. This failure could lead to dividing the DON's attention, preventing them from performing duties assigned to the DON leading to possible harm to a resident. The findings included:Record review of the daily clinical staff schedules revealed the DON was scheduled to work as charge nurse from 2:00 PM - 6:00 PM on 08/03/25 in the 100 hall, 6:00 AM - 6:00 PM on 08/11/25 in the 300 hall, 6:00 AM - 6:00 PM on 09/08/25 in the 100 hall, and 6:00 AM - 6:00 PM on 09/14/25 in the 300 hall. Record review of the resident census data from the facility revealed the daily census for 08/03/25 was 118, 08/11/25 was 121, 09/08/2025 was 116, and 09/14/25 was 116. In an interview with ADON B on 09/25/25 at 1:50 PM, ADON B stated a charge nurse was a nurse that was in charge of residents on a hall. ADON B stated there multiple charge nurses working at a time. ADON B stated there were typically 5 charge nurses working during the 6:00 AM - 6:00 PM shift and 3 charge nurses for 6:00 PM - 6:00 AM. ADON B stated the DON had come in and worked as a charge nurse when they were short-staffed. ADON B stated she had seen the DON working as a change nurse. ADON B stated the DON was used as a last resort to fill in as a charge nurse if they could not find anyone else. In an interview with the ADM on 09/25/25 at 3:09 PM, the ADM stated the DON has filled in as a charge nurse on the halls a few times. The ADM stated the DON was the last person on the list to call when a charge nurse was needed. The ADM stated they did not schedule the DON to work as a charge nurse ahead of time, but that he only ever filled in for another nurse. The ADM stated if the DON was scheduled on a daily basis to work as a charge nurse they would not be able to perform their DON duties effectively. In an interview with the DON on 09/25/25 at 3:28 PM, the DON stated he had worked as a nurse on the floor at the facility approximately four times in the past 2 months. The DON stated when he worked as a floor nurse he was not able to perform all of his responsibilities as a DON. The DON stated he was never scheduled to work on the floor ahead of time. The DON stated he would find out he was needed to fill in as a floor nurse about an hour before he was needed to be at the facility. A facility policy was requested from the ADM on 9/25/25 at 3:40 PM regarding the DON working as a charge nurse but the ADM stated the facility did not have a policy covering that.

Based on observation, interview and record review the facility failed to ensure that drugs and biologicals were stored behind a closed and locked door in a secured unit (Hall 300) in one of 3 medication rooms. The medication door was left open on hall 300.This failure could place residents at risk of access and ingestion of medication in the medication room. <BR/>Findings were: <BR/>Observation on 1/8/2025, at 4:23 p.m., revealed the medication room door was open and unlocked. The medication door was unlocked for 5 minutes until LVN A exited a room and returned to the nurses station (medication room door located inside of nurses ' station). The refrigerator door was locked, and the discontinued tub of medications were locked. No medication was immediately accessible including over the counter medications without a key to the refrigerator and the tub of medications. <BR/>During an interview on 1/8/2025 at 4:28 p.m., LVN A verbalized she was in a room helping a resident with sit to stand equipment. She verbalized she thought she shut and locked the door of the medication room before leaving the area. LVN A stated it was proper process to close and lock the door to the medication room at all times. She also stated all the medication in the medication room were locked in the refrigerator or in the discontinued medication lock box of the medication room and all other medications are stored and locked in the 300 hall cart. <BR/>During an interview on 1/8/2024 at 4:33 p.m., the Director of Nursing (DON) stated it was the expectation of the facility for all staff to keep all the medication doors closed and locked. The DON stated LVN A should have closed and locked the medication room door before leaving the area. <BR/>During an interview on 1/10/2025 at 1:47 p.m., the Administrator stated LVN A is received corrective action to include 1:1 in-servicing on the medication policy. It is the policy of the facility to keep all medication rooms closed and locked. The Administrator also stated they added a pneumatic door (a door that uses compressed air to open and close) and lock that cannot be unlocked on the medication room door in the 300 hall. <BR/>A review of the medication policy dated 2001 Medpass (revised November 2020) revealed #1 Drugs and biologicals used in the facility are stored in locked compartments under proper temperature, light, and humidity control. Only persons authorized to prepare, and administer medications have access to locked medication, #2 The nursing staff is responsible for maintaining medication storage, and preparation areas in a clean, safe and sanitary manner, and #6 Compartments, including, but not limited to drawers, cabinets, rooms, refrigerators, carts, and boxes containing drugs and biologicals are locked when not in use. <BR/>

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interviews, and record review, the facility failed to ensure that each resident received adequate supervision to prevent accidents for 1 of 5 resident's (Residents #1) reviewed for accidents/supervision in that:<BR/>CNA B failed to have a second staff assist her with care for Resident #1 and Resident was left unattended and rolled off her bed during incontinent care on 06/12/24.<BR/>This failure could place residents at risk for injuries related to falls.<BR/>The findings were:<BR/>Record review of Resident #1's Face Sheet dated 06/16/21 documented a [AGE] year-old female with diagnoses including Cerebral Palsy (abnormal brain development that affect's a person's ability to control their muscles), muscle wasting, Parkinson's (a brain disorder that causes unintended or uncontrollable movements, such as shaking, stiffness, and difficulty with balance and coordination), seizures, Alzheimer's, heart failure, and mild intellectual disabilities. She was her own self representative. <BR/>Record review of Resident #1's comprehensive MDS dated [DATE] documented a BIMS score of 8, indicating she was moderately cognitively intact. Further, Resident #1's level of assistance with Activities of Daily Living (ADLs) was dependent on staff for showering, and transfers. Resident #1 required maximal assistance (helper lifts or holds trunk or limbs and provides more than half the effort) for eating, toileting, bed mobility, personal hygiene, dressing, oral hygiene, and 2-person assistance with bed mobility and mechanical lifting. She was always incontinent of bladder and bowel. Resident #1's quarterly functional abilities dated 03/20/24 indicated she was dependent on staff of all ADL's.<BR/>Record review of Resident #1's interim functional abilities and goals dated 06/17/24 indicated she was impaired on both sides of her upper and lower body, she required substantial/maximal assistance with self-care-eating, oral and personal hygiene, toileting, shower/bathing, all dressing and footwear, and mobility-roll left and right. She was dependent for chair/bed-to-chair transfers and utilizing her manual wheelchair.<BR/>Record review of Resident #1's annual Care Plan dated 11/14/24 indicated the resident had an ADL self-care performance deficit r/t Parkinson's, cerebral palsy, mild intellectual disabilities, anoxic (lack of oxygen) brain damage, seizure disorders, contractures to upper and lower extremities. Date Initiated and revised: 01/09/21. Interventions included Roll left and right- (Dependent), BED MOBILITY: The resident is total dependent of (X2) staff for repositioning and turning in bed. Date Initiated: 01/09/21. Revision on 03/03/21. The resident is at risk for falls related to gait/balance problems, incontinence, poor communication/comprehension through the review date, Date Initiated: 01/09/21. Psychoactive drug use , unaware of safety needs Date Initiated: 01/09/21, Revision on: 11/26/24. Interventions included review information on past falls and attempt to determine cause of falls. Record possible root causes and remove any potential causes if possible. Educate resident/family/caregivers/interdisciplinary team as to causes. Date Initiated: 01/09/21. The resident had an actual fall on 6/12/24 with minor injury. Date initiated and revision on 06/19/24. Interventions included Record, Monitor/document /report PRN (as needed) x 72 hours to physician for signs or symptoms: Pain, bruises, change in mental status, new onset: confusion, sleepiness, inability to maintain posture, agitation. Neuro-checks x 72 hours. Wing Mattress in place. Date Initiated: 06/19/24.<BR/>Record review of Resident #1's fall risk evaluation dated 03/25/24 documented a score of 15 indicating she was a high fall risk. Resident #1's fall risk evaluation dated 06/12/24 (the same day she fell from her bed) documented a score of 7 indicating she was a low fall risk. <BR/>Record review of the facility provider investigation report dated 06/19/24 revealed Resident #1 had a diagnosis of Cerebral Palsy and Intellectual Disability Disorder (IDD). She was obese. She lived in a nursing home. She was supposed to have 2 staff assigned for ADL's. On 6/13/24, only one staff was cleaning her up/changing bed sheets, and Resident #1 fell from her bed when staff rolled her to the side. This caused injury to legs and back. Resident #1 went to a local hospital for x-ray with no breaks noted, but still had some pain and soreness. This has happened in the past which is why she had 2 staff assigned for changing/bathing and used a mechanical lift. Staff should have asked for assistance from an additional staff. Checked and released from the hospital. Expectation/Desire for resolution: staff need to follow Resident #1's plan to have 2 staff assist with ADL's. <BR/>Record review of the facility incident reports dated 06/01/24-06/30/24 indicated Resident #1 experienced an un-witnessed fall on 06/12/24 at 4:05 pm. <BR/>During a phone interview with the complainant/case worker on 01/15/25 at 12:29 pm, she said Resident #1 told her how she fell and was complaining of ankle pain, (resultant to the fall) because staff was providing incontinent care in bed with one staff member. Resident #1 told her she was bruised, had pain in her ankle and back, and they gave her Tylenol for her pain. Resident #1 told her that 2 staff was required and was in her orders. The Case Worker said the facility did not prevent it (the fall) because they were not following orders. She said she nor Resident #1 knew the names of the staff. She said Resident #1 was able to use her call light and kept it in her right, contractured hand and could press the button with her thumb. <BR/>In an interview with ADON C on 01/15/25 at 4:15 pm, he said the resident should have had 2 staff for incontinent care. He said he recalled when he was informed that Resident #1 rolled out of bed. He said CNA B no longer worked at the facility and was suspended for the incident then terminated because she admitted to performing incontinent care alone. <BR/>In an interview with Resident #1 on 01/16/25 at 11:10 am she stated she remembered falling out of bed in June 2024. She could not remember which side of the bed she fell from. She said it made her mad and she was still mad because they were supposed to use two people and they did not. She remembered having to go to the hospital and being in pain. <BR/>In an interview with CNA E on 01/16/25 at 11:55 am, she said she mainly worked on the 100 hall and had worked at this facility for 15 years. She said she knew Resident #1 very well. She said CNA B went in to change Resident #1 by herself and she fell. She said the next thing she knew, there was an ambulance picking Resident #1 up. She said she heard other staff members saying CNA B thought she had enough room on the bed to turn her by herself. She said she did not really know what was going on at first because she was showering another resident at the time. She said Resident #1 was and is a 2-person assist for everything. She said she did not know why CNA B did not find or ask anyone for help. She said CNA B wasn't very talkative. She said Resident #1 returned to the facility later the same night. She asked Resident #1 if she was ok the next day and she gave her a hug and Resident #1 said ow, and that her right side hurt. CNA E said she did not notice any bruising at that time. She said Resident #1 was hurting for several days. She said Resident #1 was afraid to turn on the shower bed. Resident #1 required reassurance from herself and her partner CNA (whoever it was on her shift). She said Resident #1 had never been able to help turn, even with &frac14; rails-she has not had them for a very long time. CNA E said when Resident #1 did, we would put her hand on it because it made her feel like she was helping. She said she thought Resident #1 had gotten better. CNA E said Resident #1 had no family but had a case worker. She said staff knew which residents required 2-person assists by looking at their charts and care plans on the kiosk. She said Resident #1 always had a scoop mattress. She said once Resident #1 got moving to turn, she would just keep going because of her weight and contractures. She said she had not heard of any other falling incidents since. CNA E said it was important to know what they were getting into (the resident's needs) not only for their safety but the resident's safety too. She said the CNA's had skills checkoffs every few months. She said ADON C did the monitoring. He would say, I want to see you wash your hands, or I want to see you do peri care. She said she had not witnessed any type of abuse in the past year. She said staff were in-serviced over ANE (abuse, neglect and exploitation) probably 2-3 times per month. She said the ADM was the abuse coordinator. If she witnessed abuse she would intervene, make sure resident was safe, report to the ADM, then have a nurse assess. If you see resident to resident altercation, you intervene and separate and call the nurse or the ADM. They are typically taken to their rooms, and from there they are assessed by the nurse. <BR/>In an interview with ADON D on 01/16/25 at 1:05 pm, she said she recalled the incident in June 2024. She said before and after the incident the resident told her she fell off the bed and hit her head and wanted to go to the hospital. She said the resident could not move enough by herself to fall out of bed. She said she spoke to the CNA B who told her the resident fell out of bed. She said CNA B was suspended pending the investigation. She said she and ADON C typically conducted suspensions, and they suspended CNA B for not doing what she was supposed to, meaning performing incontinent care without another staff member. ADON D said the facility educated staff on kardex's and checking the kardex's to make sure if the residents were a 1- or 2-person assist to prevent harm to the resident. She said they had monthly mandatory in-services with different topics with all staff attending. She said they held the monthly mandatory in-services over a period of 2 days so both shifts got the education. She said Resident #1 requested to be sent to the ER. She said if Resident #1 hit her head, they would start the neuro checks regardless for the required 72 hours. She said the process for evaluating if a resident needed to transfer, they call the doctor to let them know they were transferring a resident and there should be an order for it. She said there was no order for the transfer. She said the resident returned to the facility at 11:04 pm the same day. She said this was a witnessed fall because CNA B was in the room. She said the nurse documented it as an unwitnessed fall, but it didn't make sense because CNA B told her she was in the room. emergency room record requested at this time. <BR/>In an interview with ADON D on 01/16/25 at 2:33 pm, she said the emergency room records were not in Resident #1's chart. She said the receptionist was supposed to scan hospital, emergency room, any kind of transfer notes. She said each nurse's station had a box for documents including after hours, and she and/or ADON C checked the documents for appointments, new orders, etc., then took them to the receptionist to scan in. <BR/>During a phone interview with LVN F on 01/16/25 at 2:08 pm, she said she knew Resident #1 . She recalled when she fell out of bed and that was the only time she had ever fallen out of bed. She said CNA B told her that she rolled the resident onto her side and left her to go out of the room to get something and when she came back, the resident had already fallen. She asked her what happened after she assessed Resident #1, and the resident told her CNA B left and then she fell, and CNA B was in there by herself. She said CNA B was terminated because of the incident. She said Resident #1 was crying and upset and she had worked with her for a long time. She said Resident #1 was credible. She said the facility sent her out just to make sure she was ok. She said she did not think Resident #1 hit her head. She said she took care of Resident #1 the next day and did not recall any bruising. She said she did not recall if the resident was in pain. She recalled the resident did not break anything. <BR/>Attempted phone interview with CNA B on 01/16/25 at 11:48 am, -left voice message with call back number.<BR/>2nd attempt for phone interview with CNA B on 01/16/25 at 2:30 pm. Left message. <BR/>Record review of the facility policy revised March 2018, titled, Activities of Daily Living (ADL), Supporting:<BR/>Policy Statement-Residents will be provided with care, treatment and services as appropriate to maintain or improve their ability to carry out activities of daily living (ADLs). Residents who are unable to carry out activities of daily living independently will receive the services necessary to maintain good nutrition, grooming, and personal and oral hygiene.<BR/>5. A resident's ability to perform ADLs will be measured using clinical tools, including the MDS. Functional decline or improvement will be evaluated in reference to the Assessment Reference Date and the following MDS definitions: <BR/>e. Total Dependence - Full staff performance of an activity with no participation by resident for any aspect of the ADL activity. 6. Interventions to improve or minimize a resident's functional abilities will be in accordance with the resident's assessed needs, preferences, stated goals and recognized standards of practice.<BR/>Record review of the facility policy revised April 2021, titled, Abuse, Neglect, Exploitation or Misappropriation -Reporting and Investigating: All reports of resident abuse (including injuries of unknown origin), neglect, exploitation, or theft/misappropriation of resident property are reported to local, state and federal agencies (as required by current regulations) and thoroughly investigated by facility management. Findings of all investigations are documented and reported.

Based on observation, interview and record review the facility failed to ensure that drugs and biologicals were stored behind a closed and locked door in a secured unit (Hall 300) in one of 3 medication rooms. The medication door was left open on hall 300.This failure could place residents at risk of access and ingestion of medication in the medication room. <BR/>Findings were: <BR/>Observation on 1/8/2025, at 4:23 p.m., revealed the medication room door was open and unlocked. The medication door was unlocked for 5 minutes until LVN A exited a room and returned to the nurses station (medication room door located inside of nurses ' station). The refrigerator door was locked, and the discontinued tub of medications were locked. No medication was immediately accessible including over the counter medications without a key to the refrigerator and the tub of medications. <BR/>During an interview on 1/8/2025 at 4:28 p.m., LVN A verbalized she was in a room helping a resident with sit to stand equipment. She verbalized she thought she shut and locked the door of the medication room before leaving the area. LVN A stated it was proper process to close and lock the door to the medication room at all times. She also stated all the medication in the medication room were locked in the refrigerator or in the discontinued medication lock box of the medication room and all other medications are stored and locked in the 300 hall cart. <BR/>During an interview on 1/8/2024 at 4:33 p.m., the Director of Nursing (DON) stated it was the expectation of the facility for all staff to keep all the medication doors closed and locked. The DON stated LVN A should have closed and locked the medication room door before leaving the area. <BR/>During an interview on 1/10/2025 at 1:47 p.m., the Administrator stated LVN A is received corrective action to include 1:1 in-servicing on the medication policy. It is the policy of the facility to keep all medication rooms closed and locked. The Administrator also stated they added a pneumatic door (a door that uses compressed air to open and close) and lock that cannot be unlocked on the medication room door in the 300 hall. <BR/>A review of the medication policy dated 2001 Medpass (revised November 2020) revealed #1 Drugs and biologicals used in the facility are stored in locked compartments under proper temperature, light, and humidity control. Only persons authorized to prepare, and administer medications have access to locked medication, #2 The nursing staff is responsible for maintaining medication storage, and preparation areas in a clean, safe and sanitary manner, and #6 Compartments, including, but not limited to drawers, cabinets, rooms, refrigerators, carts, and boxes containing drugs and biologicals are locked when not in use. <BR/>

Based on observation, interview, and record review, the facility failed to provide a safe, clean, and sanitary environment for 1 of 1 kitchen.<BR/>The facility failed to maintain an electrical outlet, lighting fixture, and two AC ducts from dripping water and water damage in the kitchen.<BR/>These failures could place residents at risk for exposure to an unclean, unsanitary environment, risk of falls and other injuries due to an unsafe environment. <BR/>The findings included:<BR/>Observation and initial tour of the kitchen on 03/04/25 at 8:35 am revealed there was an electrical conduit box and a lighting fixture in the ceiling above the stove that were dripping water. The nearby AC return was dripping water.<BR/>Observation and re-visit to the kitchen on 03/05/25 at 9:15 am revealed the AC return on the ceiling of the DM's office appeared to have water damage to the sheetrock around the frame, which was swollen and gaping open.<BR/>In an interview and observation with the MS on 03/04/25 at 8:55 am, he said the leak around the electrical conduit, AC return, and lighting fixture had been dripping condensation for about 3 months because the stove was nearby. He said he tried to patch it up and was not aware the water continued to drip. He said he did walk throughs of the kitchen weekly and had not noticed any leaks. The MS was on a ladder and filling in the holes in the electrical conduit box with what appeared to be caulk. He said if he filled in the holes, condensation would continue to collect in the electrical conduit box and have nowhere to drain. He said the condensation could spark with the electrical wires in the box and cause a fire. <BR/>In an interview with the ADM on 03/06/25 at 4:00 pm, he said one of the water heaters had a leak. He said the plumber came out Monday (03/03/25) and said the water heater was fine. The ADM said he checked the water heater after the plumber and that was when he found the water heater was not heating. The ADM said he called the plumber to the facility to check the water heater. The ADM said he did not check the water temperature in the kitchen on Monday (03/03/25). He said paper dishes were used on Monday because the water had not been hot enough to sanitize dishware and could make the residents sick.<BR/>Record review of the undated facility kitchen document titled, Policy and Procedure Manual-General HACCP (Hazard Analysis Critical Control Point) Guidelines for Food Safety Ch. 4. Ceilings must be free from water .to protect the food from leaking pipes, heat, or contamination.<BR/>References: FDA Food Code 2022 Ch. 3-305 Preventing contamination from the premises (2) Where it is not exposed to splash, dust, or other contamination. Ch. 4-501 Equipment 4-501.11 Good Repair and Proper Adjustment. (A) EQUIPMENT shall be maintained in a state of repair and condition that meets the requirements specified under Parts 4-1 and 4-2.

Based on observation, interview, and record review, the facility failed to provide a safe, clean, and sanitary environment for 1 of 1 kitchen.<BR/>The facility failed to maintain an electrical outlet, lighting fixture, and two AC ducts from dripping water and water damage in the kitchen.<BR/>These failures could place residents at risk for exposure to an unclean, unsanitary environment, risk of falls and other injuries due to an unsafe environment. <BR/>The findings included:<BR/>Observation and initial tour of the kitchen on 03/04/25 at 8:35 am revealed there was an electrical conduit box and a lighting fixture in the ceiling above the stove that were dripping water. The nearby AC return was dripping water.<BR/>Observation and re-visit to the kitchen on 03/05/25 at 9:15 am revealed the AC return on the ceiling of the DM's office appeared to have water damage to the sheetrock around the frame, which was swollen and gaping open.<BR/>In an interview and observation with the MS on 03/04/25 at 8:55 am, he said the leak around the electrical conduit, AC return, and lighting fixture had been dripping condensation for about 3 months because the stove was nearby. He said he tried to patch it up and was not aware the water continued to drip. He said he did walk throughs of the kitchen weekly and had not noticed any leaks. The MS was on a ladder and filling in the holes in the electrical conduit box with what appeared to be caulk. He said if he filled in the holes, condensation would continue to collect in the electrical conduit box and have nowhere to drain. He said the condensation could spark with the electrical wires in the box and cause a fire. <BR/>In an interview with the ADM on 03/06/25 at 4:00 pm, he said one of the water heaters had a leak. He said the plumber came out Monday (03/03/25) and said the water heater was fine. The ADM said he checked the water heater after the plumber and that was when he found the water heater was not heating. The ADM said he called the plumber to the facility to check the water heater. The ADM said he did not check the water temperature in the kitchen on Monday (03/03/25). He said paper dishes were used on Monday because the water had not been hot enough to sanitize dishware and could make the residents sick.<BR/>Record review of the undated facility kitchen document titled, Policy and Procedure Manual-General HACCP (Hazard Analysis Critical Control Point) Guidelines for Food Safety Ch. 4. Ceilings must be free from water .to protect the food from leaking pipes, heat, or contamination.<BR/>References: FDA Food Code 2022 Ch. 3-305 Preventing contamination from the premises (2) Where it is not exposed to splash, dust, or other contamination. Ch. 4-501 Equipment 4-501.11 Good Repair and Proper Adjustment. (A) EQUIPMENT shall be maintained in a state of repair and condition that meets the requirements specified under Parts 4-1 and 4-2.

Based on observation, interview, and record review, the facility failed to provide a safe, clean, and sanitary environment for 1 of 1 kitchen.<BR/>The facility failed to maintain an electrical outlet, lighting fixture, and two AC ducts from dripping water and water damage in the kitchen.<BR/>These failures could place residents at risk for exposure to an unclean, unsanitary environment, risk of falls and other injuries due to an unsafe environment. <BR/>The findings included:<BR/>Observation and initial tour of the kitchen on 03/04/25 at 8:35 am revealed there was an electrical conduit box and a lighting fixture in the ceiling above the stove that were dripping water. The nearby AC return was dripping water.<BR/>Observation and re-visit to the kitchen on 03/05/25 at 9:15 am revealed the AC return on the ceiling of the DM's office appeared to have water damage to the sheetrock around the frame, which was swollen and gaping open.<BR/>In an interview and observation with the MS on 03/04/25 at 8:55 am, he said the leak around the electrical conduit, AC return, and lighting fixture had been dripping condensation for about 3 months because the stove was nearby. He said he tried to patch it up and was not aware the water continued to drip. He said he did walk throughs of the kitchen weekly and had not noticed any leaks. The MS was on a ladder and filling in the holes in the electrical conduit box with what appeared to be caulk. He said if he filled in the holes, condensation would continue to collect in the electrical conduit box and have nowhere to drain. He said the condensation could spark with the electrical wires in the box and cause a fire. <BR/>In an interview with the ADM on 03/06/25 at 4:00 pm, he said one of the water heaters had a leak. He said the plumber came out Monday (03/03/25) and said the water heater was fine. The ADM said he checked the water heater after the plumber and that was when he found the water heater was not heating. The ADM said he called the plumber to the facility to check the water heater. The ADM said he did not check the water temperature in the kitchen on Monday (03/03/25). He said paper dishes were used on Monday because the water had not been hot enough to sanitize dishware and could make the residents sick.<BR/>Record review of the undated facility kitchen document titled, Policy and Procedure Manual-General HACCP (Hazard Analysis Critical Control Point) Guidelines for Food Safety Ch. 4. Ceilings must be free from water .to protect the food from leaking pipes, heat, or contamination.<BR/>References: FDA Food Code 2022 Ch. 3-305 Preventing contamination from the premises (2) Where it is not exposed to splash, dust, or other contamination. Ch. 4-501 Equipment 4-501.11 Good Repair and Proper Adjustment. (A) EQUIPMENT shall be maintained in a state of repair and condition that meets the requirements specified under Parts 4-1 and 4-2.

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview, and record review the facility failed to ensure that a resident with a urinary catheter received appropriate treatment and services for three (Resident #124, Resident #104, and Resident #114) of six Residents reviewed for catheter care, in that:<BR/>1. The facility did not ensure Resident #124's urinary catheter tubing was secured. The facility did not ensure Resident #124's urinary catheter was changed as per ordered by physician. <BR/>2. The facility did not ensure Resident #104's Supra-pubic catheter was secured.<BR/>3. The facility did not ensure Resident #114's Urinary catheter tubing was secured. <BR/>4. The facility failed to obtain orders for Residents #104 and #114 for their urinary catheters including the purpose, care, and monitoring.<BR/>These failures could place residents with urinary catheters at risk for discomfort, trauma, and possibly urinary tract infections. <BR/>The findings included:<BR/>1. Record review of Resident #124's Face sheet dated 9/13/22 documented a [AGE] year old female with an admission date of 6/6/2022 and a re-admission date of 8/30/22 with a diagnosis of osteomyelitis [inflammation of bone caused by infection], intellectual disabilities, cerebral palsy, bipolar disorder, anxiety disorder, and chronic ulcer of skin. <BR/>Record review of Resident # 124's Physician order summary dated 8/30/22 documented an order for 16 French Catheter 10cc bulb. <BR/>Record review of Resident # 124's Minimum Data Set (MDS) dated [DATE] revealed:<BR/>- BIMS of 6 = Severe cognitive impairment<BR/>-required extensive two-person physical assistance with bed mobility and dressing. <BR/>-required extensive one-person physical assistance with transfers, eating, toileting, and personal hygiene.<BR/>-had an indwelling catheter and is occasionally incontinent. <BR/>Record review of Resident #124's Physician orders with a start date of 8/30/22 documented, change 16Fr. catheter 10cc bulb every month and as needed at bedtime every month starting on the last day of month for 30 day(s) and as needed.<BR/>Record review of Resident #124's Physician ordered with a started date of 8/30/22 documented, Secure catheter with leg strap every shift. <BR/>During an observation on 9/11/22 at 12:27 PM revealed Resident # 124's urinary catheter drainage bag was noted with the date of 7/28/22 and unknown initials.<BR/>During an observation of Resident #124 on 9/12/22 at 3:21 PM revealed her urinary catheter tubing was not secured with a leg strap. There was a foley catheter stabilization sticker device noted to be attached to the foley catheter tubing, that was not attached and secure to the resident's leg to stabilize the tubing. <BR/>During an observation on 9/13/22 at 10:17 AM with LVN D revealed Foley catheter urinary drainage bag was noted with the sticker that read Foley catheter insertion dated 7/28/22 with unknown initials. <BR/>In an interview on 9/12/22 at 3:21 PM with NA L revealed she didn't know what the foley catheter stabilization sticker device was, or why it was hanging off the catheter tubing. She stated the Foley catheter stabilization sticker device was dated 7/28/22. She revealed she has no idea if that should be attached to the resident's leg to secure the foley. She stated, there should be a leg strap to secure the tubing from pulling but I don't know where it is. She stated she had never seen a stabilization sticker device used to secure the tubing but has been educated on securing the catheter tubing. <BR/>In an interview with LVN G on 9/12/22 at 3:28 PM revealed the catheter stabilization sticker device for the foley catheter tubing was not attached to the resident's leg as it should be. She revealed it's important to have the catheter tubing strapped and secured to the leg so that it is not pulling or accidently pulled out causing trauma. She stated if the tubing is not secured it could cause tension and pain. <BR/>In an interview with LVN D on 9/13/22 at 10:24 AM revealed the foley catheter should have been changed already according to the orders. She revealed she is unsure why the foley catheter had not be changed. She revealed Resident #124 had gone to the hospital on 7/21/22 without a foley catheter and returned from the hospital on 8/30/22. When Resident #124 returned from the hospital she had the foley catheter. She stated the charge nurses should have checked the date on the foley catheter and seen the date and known that it should have been changed. She revealed it's important to change the Foley catheter every 30 days as ordered to prevent urinary tract infections. <BR/>In an interview with ADON E on 9/13/22 at 10:30 AM revealed the order documented the Foley catheter should be changed once a month and as needed. She revealed if the date is 7/28/22 on the foley catheter, it has not been changed. She revealed the charge nurses should have assessed the foley catheter bag and tubing of Resident #124 and noted the date on the foley and that it needed to be changed. She revealed nursing staff have been educated on foley catheter care. She stated not changing the foley catheter at least monthly Resident #124 could possibly get a urinary tract infection.<BR/>In an interview with DON on 9/14/22 at 10:24 AM revealed the charge nurses are supposed to be making sure all and CNA's as a team are checking the foley catheter every shift at least. They should be checking that the foley is secured with a leg strap to prevent tension or trauma. He revealed for the safety of the patient the foley catheter should be secured to the leg with a leg strap and it's important to secure the foley to the leg strap to prevent any kinks or any other problems that could possibly occur. He stated as per the order the foley catheter should have been changed, because the order is to change every month and the date on the foley catheter bag was past 30 days. He stated it's important to change a foley catheter as ordered to prevent infections. <BR/>2. Record review of Resident #104's face sheet dated 5/11/22 revealed a [AGE] year-old male admitted on [DATE] with medical diagnoses of pressure ulcers, paraplegia (paralysis of the legs and lower body), muscle wasting, abnormalities of gait and mobility, lack of coordination, heart disease, high blood pressure, bipolar disease, suicidal ideations, and colostomy. His BIMS score was 8, indicative of mildly impaired.<BR/>During an interview with Resident #104 on 9/12/22 at 11:48 am, he said he had a suprapubic catheter because he's incontinent and it was there to promote the healing of his pressure ulcers. He said it was supposed to be changed out by the urologist every month, but it hadn't been changed in 4 months. <BR/>Observation of the suprapubic catheter on 9/12/22 at 11:50 am revealed no date, time, or initials to indicate the last change, and the catheter was not secured to Resident #104's leg.<BR/>Record review of Resident # 104's care plan dated 05/12/22 revealed no mention of the catheter or suprapubic catheter and subsequently no interventions such as leg straps, frequency of changing, privacy cover, size, or monitoring for symptoms of infection, discomfort, or pain.<BR/>A record review of Resident # 104's clinical orders revealed no orders for the suprapubic catheter, a reason for the catheter, care of the catheter, monitoring of the catheter, including leg straps, or when it should be changed.<BR/>A record review of Resident # 104's care plans revealed no mention of, interventions, or goals for the suprapubic catheter, a reason for the catheter, care of the catheter, monitoring for pain, discomfort, or signs of UTI (urinary tract infection) of the catheter, including leg straps, or when it should be changed.<BR/>During an interview and record review with LVN L on 09/14/22 at 11:55 am LVN L said she wasn't sure when Resident # 104's catheter was last changed. (admit date was 05/11/2022) She was unable to find any documentation about his catheter. The catheter was not dated anywhere nor timed or initialed. She said he was on the covid unit for a week and that delayed him getting the catheter changed. She said the one week on the covid unit was not enough to delay a urologist appointment and could not say what happened to cause a delay in getting a urologist appointment. She said it was important to have orders for everything and for care plans to be updated, so things don't get missed. She said it was the nurse's responsibility to assure care plans and orders were completed timely. She said catheters were normally changed every month. She said a doctor's order was required for the foley and for the care of it, including leg straps, etc.<BR/>Record review of progress notes revealed Resident # 104 was covid positive on 6/30/22 and isolated until 7/8/22. <BR/>3. Record review of Resident #114's face sheet revealed a [AGE] year-old female admitted on [DATE] with medical diagnoses of Parkinson's disease, stroke, insomnia, muscle wasting, lack of coordination, sepsis, heart failure, sleep apnea, COPD, PTSD, Bipolar disorder, arthritis, morbid obesity, suicidal ideations, dementia, and seizures. Her BIMS score was 12, indicative of moderately impaired.<BR/>During an interview with Resident #114 on 9/12/22 at 11:32 am revealed she had an indwelling urinary catheter because of retention. She said she was getting a diuretic (a class of medications causing increased passing of urine to rid the body of excess salt and water) for her heart and lung conditions. She required an explanation as to what a securing device was, and it was revealed the catheter was not secured in any way and never had been. Resident #114 lifted the bedsheet to reveal the catheter tubing laying over her leg and there was no securing device visible where it should have been. <BR/>A record review of Resident # 114's clinical orders revealed no orders for the indwelling catheter, a reason for the catheter, care of the catheter, monitoring of the catheter, including leg straps, or when it should be changed.<BR/>A record review of Resident #114's care plan revealed no mention of interventions or goals for the indwelling catheter, a reason for the catheter, care of the catheter, monitoring for pain, discomfort, or signs of UTI (urinary tract infection) of the catheter, including leg straps, or when it should be changed.<BR/>During an interview and record review with LVN L on 9/14/22 at 11:55 am LVN L said she wasn't sure when Resident #114's catheter was placed. (admit date was 08/18/2022) She was unable to find any documentation about her catheter. The catheter was not dated anywhere nor timed or initialed. She said it was important to have orders for everything and for care plans to be updated, so things don't get missed. She said it was the nurse's responsibility to assure care plans and orders were completed timely. She said catheters were normally changed every month. She said a doctor's order was required for the foley and for the care of it, including leg straps, etc.<BR/>During an interview with the DON on 9/14/22 at 01:47 pm, he said he didn't realize there were no orders or care plans reflecting Resident #104 and #114's catheter. He said there should have been an order for it, and it should have been care-planned. He said not securing the tubing on a catheter could cause skin breakdown, promote infections, and cause discomfort.<BR/>Record review of the facility's Catheter care, Urinary policy dated September 2014 documented the purpose of this procedure is to prevent catheter-associated urinary tract infections. Ensure that the catheter remains secured with a leg strap to reduce friction and movement at the insertion site. (Note: Catheter tubing should be strapped to the resident's inner thigh.)